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Become A Team Lead/Manager

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Working As A Team Lead/Manager

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $38,310

    Average Salary

What Does A Team Lead/Manager Do At Kelly Services

* Business Development
* Proactively identifies business growth opportunities with additional end-users, departments, divisions, services lines, and or account solutions
* Maintains thorough understanding and knowledge of Client’s business, industry, trends, and current events
* Develops strong relationships with new and existing Client end-users by understanding their business and staffing needs; and by facilitating connections between clients departments and Kelly products
* Communicates and demonstrates the value of Kelly programs and services to the client and temporary employees through proactive communication via client and employee meetings; industry analysis, and best practices or thought leadership materials
* Executes the account strategy with input and support from internal Kelly stakeholder groups
* Monitors NPS results and develops plans to ensure we are meeting client expectations
* Invests time in client-facing activities to understand their needs
* Manages and grows relationships with stakeholders across the organization
* Demonstrates understanding for the Client’s priorities, processes, policies and procedures
* Proactively identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the Client experience
* Participates in account-specific lead sharing meetings
* Seeks first-hand Client feedback and applies information to improve service
* Prepares and presents business reviews
* Account Recruiting and Candidate Placement
* Develops and executes a proactive recruiting plan that clearly outlines the portions of the plan conducted for onsite sourcing models
* Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends
* Develops and maintains relationships with recruiting sources
* Involves local field operations in recruiting activities, as appropriate
* Ensures timely, quality candidate placements and healthy pipeline of qualified candidates
* Takes thorough job orders and understands Client needs
* Documents order activity in front office systems
* Maintains regular contact with client regarding orders (e.g., order confirmation and status updates)
* Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions
* Develops and delivers client orientation/onboarding programs for temporary employees
* Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings
* Maximizes temporary employee conversion and direct hire fee income
* Account Management
* Serves as primary local contact for Client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective
* Coordinates solutions among all internal Kelly businesses and corporate functions
* Participates in Client meetings, analyzes client needs, make staffing recommendations, and secures staffing requests
* Must have complete knowledge of contractual agreements to ensure 100% compliance
* Ensures all order activity is accurately documented in front office systems
* Manages overall account P&L where they have managerial responsibility (e.g., manages cost of services, documentation of cost savings, and demonstration of value-added services to the client)
* Analyzes monthly financial statements and implements strategies to increase profitability
* Determines client reporting requirements and documents information appropriately
* Ensures program meets cCient’s diverse supplier spend requirements
* Manages the temporary workforce including, but not limited to, turnover, coaching, counseling, terminations, co-employment, sexual harassment investigations, taking action as appropriate
* Works with HR to make determination about the employment status of temporary workers
* Provides end-user technical support on programs that assist in the client order process
* HR and Full Time Employee Engagement
* People Management: Selecting, training and developing staff; monitoring staff performance including setting expectations, coaching and recognizing achievement, managing Kelly Quality Management System initiatives
* Instills Client focus and sense of urgency in employees
* Provides feedback and coaching to ensure client expectation are being met
* Provides regular constructive feedback and development discussions with employees
* Utilizes career development processes and tools to grow, engage, and retain staff
* Candidate Engagement
* Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations
* Demonstrates concern for candidate career growth and development, as well as personal goals and needs
* Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and Client
* Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities
* Responds to candidate inquiries and addresses challenges in a timely manner
* Deploys and maintains temporary employee recognition and retention programs
* Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective
* Develops and delivers client orientation/onboarding programs for temporary employees

What Does A Team Lead/Manager Do At Johnson Controls

* Manage a set of people, set goals & be responsible for their performance
* Manage client relationship through proactive & professional communication skills
* Responsible for gathering & complete understanding of the project requirements/scope
* Responsible to create project estimation & project plans
* Responsible for tracking & completion of projects as per the plan
* Foresee risks & have mitigation strategy
* Manage all aspects of the end to end release process
* Ensure teams follow the organization’s established process, policies and procedures
* Provides management reports on project status
* Signs off the release package for implementation
* Supporting responsibilities:
* Audits the logistic requirements for every project
* Interaction with QA, vendors and service providers (if any)
* Deals with communication, preparation and training
* Key performance indicators:
* Project & Product quality indicators:
* a.
* agreed scope coverage for every delivered project
* b.
* Schedule, Time & Cost variance within the Threshold Limits as defined in the BSC metrics
* c.
* Defect Density and Leakage within the Threshold Limits as defined in the BSC metrics
* Up to 10% decrease in Design and Development cost and effort every year due to SW reuse
* Resource Utilization >90%
* Employee Turnover <=10%
* Customer satisfaction Index: >=90% for >=90% of the target customer base
* Process Compliance: As per defined BSC metrics

What Does A Team Lead/Manager Do At Los Alamos National Laboratory

* Increase organizational efficiencies and productivity through improved teamwork and integration of the Maintenance Site Services, Engineering and Operations departments.
* Functional and operational direction to Work Control Planners, Maintenance Support Specialists, to achieve excellence in work management
* Oversees the preparation, review, and issue of equipment and/or system modifications, corrective maintenance, and/or preventative maintenance work packages in accordance with applicable procedures and regulations.
* Reviews changes in scope to active work packages and oversees the revision of the work package if the scope change is determined to be major.
* Oversees the development of detailed specifications for materials and labor estimates and the development of step-by-step instructions for work.
* Tracks and expedites established priority of work packages.
* Manages various functional and administrative activities in conjunction with the primary work control/work package development including, but not limited to, permit development, testing requirements, documentation generation, records management, database information management, retrieval and review, and/or training.
* Provides input for budgets; reviews applicable segment of budgets in relation to work control planning objectives to ensure cost effectiveness
* Establish and enforce expectations related to safety, procedure compliance, corrective actions and appropriate work behaviors.
* What You Need

What Does A Team Lead/Manager Do At Travelex

* Drive performance and development along with being responsible for the day-to-day management activities, guidance, motivation and development of your team
* Be able to work in a highly pressurised, target driven environment
* Ensure full compliance with all business and legal regulatory requirements
* Actively seek to generate and identify new business opportunities to drive bureau growth
* Apply clear and effective communication to all corners of the business
* Be able to build strong relationships with all levels of the business

What Does A Team Lead/Manager Do At Jpmorgan Chase

* Manage a global team of approximately 7 Technology Auditors.
* Partner with other technology audit leads and business auditors to deliver the global Audit plan.
* Manage audit engagements with specific focus on holding entire team accountable for meeting deliverables and adhering to departmental and professional standards.
* Establish strong relationships with senior CIB Technology leaders and related control groups.
* Work with stakeholders in an independent advisory role to add value and address unresolved issues.
* Set aggressive standards for efficient management of resources, schedules and budgets.
* Provide direction to the team regarding scope and execution.
* Drive plan creation and changes based on changing business risk profile.
* Conduct annual performance appraisals for the team and provide on-going feedback.
* Establish a business climate and culture that encourages integrity, respect, excellence and innovation.
* Some travel may be required.
* Experienced senior IT professional with a proven Financial Services track record, with at least 7 years of internal or external auditing experience.
* Certified Information Systems Auditor accreditation preferred.
* Prior experience of managing and developing a team.
* Extensive experience and demonstrated success in understanding and evaluating infrastructure and application controls.
* Enthusiastic, self motivated, effective under pressure and willing to take risk.
* Excellent communication (i.e., verbal and written) and interpersonal skills, with the ability to present complex and sensitive issues to senior management and influence change.
* Demonstrated solid understanding of internal control concepts, Sarbanes Oxley requirements and strong analytical skills.
* JPMorgan Chase is an equal opportunity and affirmative action employer

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Team Lead/Manager jobs

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Team Lead/Manager Career Paths

Team Lead/Manager
Technician Service Technician Service Manager
Branch Manager
6 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Assistant Vice President Project Manager General Manager
District Manager
7 Yearsyrs
Driver Instructor General Manager
Food Service Director
9 Yearsyrs
Sales Consultant Sales Manager
General Manager
7 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Business Partner
10 Yearsyrs
Business Developer Real Estate Agent Personal Banker
Manager, Assistant Vice President
7 Yearsyrs
Technician Service Manager General Manager
Operations Director
9 Yearsyrs
Specialist Account Manager Sales Manager
Operations Manager
7 Yearsyrs
Machine Operator Production Supervisor Production Manager
Plant Manager
11 Yearsyrs
Machine Operator Technician Operations Manager
President Of Operations
11 Yearsyrs
Operations Director Management Consultant Senior Consultant
Program Manager
8 Yearsyrs
Assistant Vice President Senior Consultant Product Manager
Purchasing Manager
9 Yearsyrs
Project Coordinator Adjunct Instructor Executive Chef
Restaurant General Manager
5 Yearsyrs
Driver Dispatcher Operations Manager
Sales And Operations Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Sales Manager
5 Yearsyrs
Operations Director Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Specialist Project Manager
Senior Project Manager
12 Yearsyrs
Project Coordinator Senior Analyst Associate Manager
Store Director
7 Yearsyrs
Business Developer Business Development Manager Senior Project Manager
Vice President And Manager
10 Yearsyrs
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Team Lead/Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Arabic

  • Portuguese

  • Carrier

  • German

  • Mandarin

  • Italian

  • Chinese

  • Vietnamese

  • Hindi

  • Korean

  • Persian

  • Japanese

  • Urdu

  • Swahili

  • Romanian

  • Gujarati

  • Kutchi

  • Catalan

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Real Team Lead/Manager Salaries

Job Title Company Location Start Date Salary
Team Lead (IT Manager) Sita Corp Somerset, NJ Sep 08, 2015 $120,000
Team Leader [Computer Manager] Manufacturers and Trader's Trust Company Baltimore, MD Dec 17, 2009 $97,573
Engineering Team Lead/Manager On-Line Taxes, Inc. Saint Joseph, MO Oct 01, 2012 $80,000
Team Lead/Project Manager Terra Information Group, Inc. Naperville, IL Aug 24, 2010 $75,670
Team Lead/Project Manager Terra Information Group, Inc. Naperville, IL Apr 03, 2010 $75,670
Team Lead/Project Manager Terra Information Group, Inc. Naperville, IL Mar 02, 2010 $75,670
Team Lead/Project Manager Terra Information Group, Inc. Naperville, IL Jun 07, 2010 $75,670

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Top Skills for A Team Lead/Manager


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Top Team Lead/Manager Skills

  1. Customer Service Skills
  2. Procedures
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Trained and counseled associates to develop customer service skills, excellent quality of work, and to have knowledge of merchandise.
  • Facilitated communication between department managers and technicians to identify key points of failure in existing procedures.
  • Led safety for District with a zero rating in 2014 both increasing productivity and revenue.
  • Explored financial alternatives for increasing dealership profitability.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

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