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  • Customer Service Lead - Part-Time

    Burlington Coat Factory Corporation 4.2company rating

    Team leader job in Clive, IA

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $15.00 per hour Location 01277 - Clive Posting Number P1-1076789-6 Address 10201 University Avenue Zip Code 50325 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $15.00 per hour
    $15-15 hourly 1d ago
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  • Customer Relationship Lead

    Microbac 4.0company rating

    Team leader job in Newton, IA

    Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more! Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Lead. ABOUT MICROBAC Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience. Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope. As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. JOB SUMMARY The Customer Relationship Lead serves as our primary point of contact between this department and the Customer Service Manager. Through gaining a thorough understanding of the area requirements, time frames, flow and personnel, they ensure our clients will have correct samples logged in the system and supplies on hand to sample. This leadership position requires a high amount of communication, organization, decision making, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment. Essential Functions: Gain a thorough understanding of client needs; act as the liaison between the client, team members, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client. Learn each aspect / job in the area and be able to fill in as needed. Maintain sample storage areas. Coordinate communications and actions between internal departments/functions. Monitor the area flow and adjust if needed to meet all analytical hold times and outbound shipping deadlines. Work with CS personnel on both daily and quarterly shipping orders. Work with CS manager on supply inventory and ordering. Work with Field Service personnel on courier routes and turn coolers. Minimum Qualifications Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements. Food and/or Environmental Testing Laboratory Experience is strongly desired. Client service or QA experience preferred. Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA). Demonstrated ability to effectively plan, organize and lead projects. Ability to demonstrate an observable commitment to service excellence and brand standards. Leadership in group of less than 10 people. Previous experience working in production setting. Customer service experience preferred. Ability to communicate clearly and effectively within all areas of the laboratory. Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary. Demonstrated ability to effectively plan, organize and lead daily tasks and special projects. Ability to demonstrate an observable commitment to service excellence and brand standards. Maintaining a high level of customer contact, Customer Relationship Lead gains a thorough understanding of client needs and act as the liaison between the client and our laboratory staff teams Customer Relationship Leads manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner Lead the Customer Relationship team to achieve success for all customers. Works with the CRM to plan, organize and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management. As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested. Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions. Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system. Works with internal leadership and staff to ensure the quality of work completed and reported meets or exceeds. pre-determined quality standards; and that the Company QA Program is followed and promoted. Supports quality and proactively participates in continuous improvement initiatives in the department. Maintain and grow overall client satisfaction through collaboratively working with clients to provide services that meet their needs and exceed their expectations. Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Relations, Sales, Field Services and Laboratory Operations to ensure client needs are addressed in a timely and appropriate manner. Assist in customer complaint handling and investigation of customer complaints in accordance with company quality policy and SOPs. May delegate work assignments within the Customer Relationship Department. May manage and develop Customer Relationship staff in some locations. Monitor the progress of projects, heading off any potential setbacks that could adversely affect the customer. Communicate technical data to the laboratory's senior leadership and to clients. Maintain client files. Manage the financial and business aspects of assigned accounts, working closely with sales. Assists in communication/resolution of billing issues. Review analytical reports for completeness and accuracy prior to releasing to the client. Draft reports and other documentation and distribute as necessary. Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales. Assumes accountability for the promptness of completing tasks and projects. Develops new products and/or services through evaluation of client needs through generating ideas for consideration. Identify cross selling and/or other customer intelligence that may be useful in creating new opportunities for existing customers. Provide support to the Sales teams and other CR team members. This may include customer visits or back up support for other team members. Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (ELEMENT), CRM, and Standard Operating Procedures (SOPs). WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. Working Conditions: While performing the duties of this job, the employee will be in a general office environment. The noise level in the work environment is usually moderate. This job may require travel less than 20% As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. OTHER: This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
    $80k-119k yearly est. Auto-Apply 44d ago
  • Customer Success Lead

    Brale

    Team leader job in Des Moines, IA

    Brale is building the future of programmable finance with compliant, blockchain-native infrastructure. We help businesses launch, scale, and operate digital asset programs with confidence. Customer Success is at the core of how Brale accelerates launches, drives sustainable outcomes, and creates trusted customer value. Why This Role Matters As Brale's first Customer Success hire, you won't just support clients, you'll shape hey build and benefit from stablecoins from day one. Every launch, onboarding, and proactive solution you deliver will set the standard for how we scale trust in stablecoins and programmable finance. This founding role sits at the intersection of customer experience, technical execution, and growth. You'll own the journey post-signature, guiding clients from first integration to ongoing value, while building the systems, playbooks, and culture that make Brale's CS function both responsive and anticipatory. Your work will accelerate time-to-live, drive adoption and retention, ensure compliance, and uncover new opportunities across currencies, chains, and workflows. In short, you'll turn customer relationships into Brale's most powerful growth engine and play a central role in building multiple $100M+ ARR business lines. What You'll DoBuild & Scale the CS Function Act as the founding individual contributor. Own onboarding, relationship management, and customer growth while establishing Brale's Customer Success foundation. Build, evolve, and scale an AI-powered LLM to serve as the front line for Customer Success, ensuring proactive engagement, consistency, and efficiency at scale. Create modern processes for issue management, escalation, and cross-functional resolution, with accountability to clear customer SLAs and business outcomes. Transition into leadership by strategically hiring, onboarding, and coaching team members where human expertise adds the most value via a lean, technology-enabled CS discipline. Onboarding & Implementation Serve as the directly responsible individual (DRI) for getting clients live on Brale, thereby owning the journey from signed agreement to first live transaction. Lead end-to-end client onboarding, with a focus on speed, clarity, and customer confidence. Implement systematic processes for ticketing, sandbox/prod setup, and API integration Deliver a frictionless onboarding experience that reduces churn risk Business Value & Growth Define explicit success metrics for each program (issuance volume, transactions, revenue share, SLAs) Lead QBRs and health reviews to drive adoption, retention, and expansion Identify opportunities to extend programs across chains, currencies, and new workflows Risk & Compliance Enablement Ensure customer programs operate within approved flows of funds and regulatory frameworks Coordinate attestations, reporting cadences, and compliance checkpoints in coordinate with Brale Compliance discipline Customer Advocacy & Insights Provide best practices for API usage, automations, and runbooks Triage and escalate customer issues with clear SLAs Identify and flag recurring issues or patterns across customers, ensuring they are prioritized and resolved working with Product, Engineering, and Operations. Capture structured feedback informing roadmap, process improvement and case studies Team & Process Leadership Establish CS playbooks, dashboards, and customer health scoring models Collaborate cross-functionally with Sales, Product, Eng, Finance, Legal and Compliance What Success Looks Like Time-to-live ≤ 30 days from signature to first mint Time-to-value ≤ 60 days to first revenue share payout Retention: ≥95% logo retention; ≥120% net revenue retention 100% compliance hygiene and on-time attestations CSAT ≥ 4.7/5 What We're Looking ForExperience 2-4 years of progressive experience in Customer Success or related roles, demonstrating the ability to be both a strong do-er and an effective leader, either as a top individual contributor ready to step into leadership or as an established leader with 2-3+ years managing CS. Blockchain-native or deeply passionate about crypto and payments. Experienced in fintech. Well versed working cross functionally with compliance, legal, risk and finance functions Skills & Attributes Entrepreneurial mindset: thrives in ambiguity and building from scratch Ability to manage escalations and provide calm leadership in high-stakes moments Multidisciplinary fluency across technical, legal, and operational contexts Strong ability to build and maintain relationships with client leadership Hands-on experience with Intercom, Slack/Telegram support, and/or AI-driven CS tools Available in U.S. time zones with flexible responsiveness to customer needs Why Join Us Founding Customer Success role with direct impact on Brale's trajectory You enjoy learning something new every 9 minutes. Opportunity to build CS systems and culture from the ground up High-growth environment with exposure to cutting-edge blockchain applications Collaborative, ambitious, and mission-driven team
    $73k-115k yearly est. Auto-Apply 60d+ ago
  • PR & Content Strategy Supervisor - Two Rivers Marketing

    VGM Insurance 3.8company rating

    Team leader job in Des Moines, IA

    JOB DETAILS Hybrid Position Schedule: Full Time Education Level: 4 Year Degree WHO WE'RE LOOKING FOR The PR & Content Strategy Supervisor contributes to the PR and content planning efforts for their accounts, including helping the PR & Content Strategy Manager and Director plan and develop comms/content across paid, earned, shared, and owned channels. The supervisor oversees the day-to-day efforts of specific PR and content strategy work, which could include content creation for internal and/or external communications, PR-related efforts, social media, and digital content, as well as assisting with media relations. In some cases, this role is the primary contact for media relations activity on a particular account or set of accounts. This role also works alongside the PR & Content Strategy Manager and/or Director plus the AM/PM team to lead the content-gathering process, including helping coordinate on-location photo/video shoots and directing the story angle and various uses of content. The supervisor also contributes significantly to comms/content measurement and evaluation efforts, helping develop insights based on results. This position contributes to the overall PR and content strategy for their clients, including contributing to the growth and evolution of PR and content strategy services in the agency. WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL DO ONCE THEY'RE HERE * Partners with the PR & Content Strategy Manager and/or Director on developing and executing annual plans, targeted campaigns, and recommendations that align with discipline best practices, clients' business and marketing objectives, and audience needs and insights * Fosters and successfully maintains relationships with media, influencers, and strategic partners on the clients' behalf, including acting as the day-to-day media contact as needed * Writes, edits, and revises content and communications using discipline best practices and in line with industry trends * Interviews client SMEs for content creation * Reviews editorial/earned media calendars and identifies opportunities to pitch content and/or story angles on clients' behalf * Coordinates media interviews with client contacts * Gains an understanding of the financials for PR and content strategy work on assigned accounts * Owns a PR and/or content strategy initiative on one or more areas of assigned accounts * Creates content for multiple channels (paid, earned, shared, owned) based on clients' PR and content strategy * Contributes to special projects as needed * Assists with providing in-house expertise for various practices related to the disciplines of PR and content strategy * Monitors/tracks and reports PR, content and comms performance, working with the agency insights team as needed * Supports a fully integrated agency approach across disciplines and functional teams (creative, digital and technology, client services), including partnering with social/digital and creative team members to create integrated comms/content * Builds an understanding of clients' industries, markets and products/solutions, as well as clients' business and marketing objectives, audience insights, and discipline best practices and trends, and how to make the best use of clients' paid/earned/shared/owned channels * Completes timesheet daily * Other relevant duties to the position as assigned WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL NEED TO SUCCEED * Bachelor's degree in communications, public relations, marketing, English, journalism, or related field * 5+ years professional experience, including experience working in an agency environment * Solid writing and interviewing skills, with a strong editorial mindset and eye for great storytelling * Knowledge of best practices and trends in content strategy, marketing communications, digital and social comms, public relations, and media relations, including experience communicating effectively across at least one of the paid, earned, shared, and/or owned channels * Strong communication skills combined with business acumen and attention to detail * Good presentation skills * Relationship-builder with ability to engage with and maintain positive working relationships with clients, internal team members, agency peers, and media professionals * Experience with planning, measurement, and evaluation/analysis, including share of voice, SEO and digital/social metrics, and editorial calendar development * Solid data literacy, including understanding of PR and marketing analytics and metrics, campaign performance measurement, and how to interpret and measure clients' business objectives and goals (KPIs) * Digital marketing acumen, including understanding and applying the most current best practices and trends to help clients achieve their goals and objectives * Proactive and self-directed, takes ownership and initiative * Deadline-oriented with an ability to manage multiple projects, teams, and processes at once * Makes effective use of AI tools and platforms to develop and amplify strategic work * Strong conceptual and creative thinking skills; good at problem-solving * Aptitude in MS Word, Excel, and PowerPoint (or equivalent MS Office/Google programs), and generative AI platforms (e.g., ChatGPT, Gemini, Claude, Perplexity, etc.) WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP) Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work environment we've created. This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $64k-90k yearly est. 33d ago
  • Sam's Club Team Manager - Iowa

    Career-Mover

    Team leader job in Ames, IA

    Sam's Club is actively seeking Team Managers for various roles in Member Experience, Fresh Area, Merchandising, and Freight Flow across Iowa. As part of the Fortune #1 company, Walmart, Sam's Club offers diverse opportunities for career growth and development. If you are passionate about enhancing the member experience, driving sales growth, and nurturing your team's potential, this position could be a perfect fit. The Team Manager role involves fostering Sam's Club's culture and values, championing servant leadership, embracing change, delivering outstanding service to members, focusing on associate development, promoting diversity and inclusion, and effective talent management. This is an opportunity to join a fast -growing company with long -term career potential. Minimum qualifications include either 2 or more years of college, 1 year of retail experience with 6 months of supervisory experience, 2 years of general work experience with 1 year of supervisory experience, 1 year of SAM'S Club experience, or 3 years of military experience. Preferred qualifications include knowledge in environmental compliance or related fields, retail profit and loss statement management experience, supervisory experience, and warehouse experience with cold chain compliance. The annual salary range for this position is $62,000 to $84,000.
    $62k-84k yearly 60d+ ago
  • PR & Content Strategy Supervisor - Two Rivers Marketing

    Forbin

    Team leader job in Des Moines, IA

    JOB DETAILS Company Location: Two Rivers Marketing - Des Moines, IAPosition Type: HybridPosition Schedule: Full TimeEducation Level: 4 Year Degree WHO WE'RE LOOKING FOR The PR & Content Strategy Supervisor contributes to the PR and content planning efforts for their accounts, including helping the PR & Content Strategy Manager and Director plan and develop comms/content across paid, earned, shared, and owned channels. The supervisor oversees the day-to-day efforts of specific PR and content strategy work, which could include content creation for internal and/or external communications, PR-related efforts, social media, and digital content, as well as assisting with media relations. In some cases, this role is the primary contact for media relations activity on a particular account or set of accounts. This role also works alongside the PR & Content Strategy Manager and/or Director plus the AM/PM team to lead the content-gathering process, including helping coordinate on-location photo/video shoots and directing the story angle and various uses of content. The supervisor also contributes significantly to comms/content measurement and evaluation efforts, helping develop insights based on results. This position contributes to the overall PR and content strategy for their clients, including contributing to the growth and evolution of PR and content strategy services in the agency. WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL DO ONCE THEY'RE HERE Partners with the PR & Content Strategy Manager and/or Director on developing and executing annual plans, targeted campaigns, and recommendations that align with discipline best practices, clients' business and marketing objectives, and audience needs and insights Fosters and successfully maintains relationships with media, influencers, and strategic partners on the clients' behalf, including acting as the day-to-day media contact as needed Writes, edits, and revises content and communications using discipline best practices and in line with industry trends Interviews client SMEs for content creation Reviews editorial/earned media calendars and identifies opportunities to pitch content and/or story angles on clients' behalf Coordinates media interviews with client contacts Gains an understanding of the financials for PR and content strategy work on assigned accounts Owns a PR and/or content strategy initiative on one or more areas of assigned accounts Creates content for multiple channels (paid, earned, shared, owned) based on clients' PR and content strategy Contributes to special projects as needed Assists with providing in-house expertise for various practices related to the disciplines of PR and content strategy Monitors/tracks and reports PR, content and comms performance, working with the agency insights team as needed Supports a fully integrated agency approach across disciplines and functional teams (creative, digital and technology, client services), including partnering with social/digital and creative team members to create integrated comms/content Builds an understanding of clients' industries, markets and products/solutions, as well as clients' business and marketing objectives, audience insights, and discipline best practices and trends, and how to make the best use of clients' paid/earned/shared/owned channels Completes timesheet daily Other relevant duties to the position as assigned WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL NEED TO SUCCEED Bachelor's degree in communications, public relations, marketing, English, journalism, or related field 5+ years professional experience, including experience working in an agency environment Solid writing and interviewing skills, with a strong editorial mindset and eye for great storytelling Knowledge of best practices and trends in content strategy, marketing communications, digital and social comms, public relations, and media relations, including experience communicating effectively across at least one of the paid, earned, shared, and/or owned channels Strong communication skills combined with business acumen and attention to detail Good presentation skills Relationship-builder with ability to engage with and maintain positive working relationships with clients, internal team members, agency peers, and media professionals Experience with planning, measurement, and evaluation/analysis, including share of voice, SEO and digital/social metrics, and editorial calendar development Solid data literacy, including understanding of PR and marketing analytics and metrics, campaign performance measurement, and how to interpret and measure clients' business objectives and goals (KPIs) Digital marketing acumen, including understanding and applying the most current best practices and trends to help clients achieve their goals and objectives Proactive and self-directed, takes ownership and initiative Deadline-oriented with an ability to manage multiple projects, teams, and processes at once Makes effective use of AI tools and platforms to develop and amplify strategic work Strong conceptual and creative thinking skills; good at problem-solving Aptitude in MS Word, Excel, and PowerPoint (or equivalent MS Office/Google programs), and generative AI platforms (e.g., ChatGPT, Gemini, Claude, Perplexity, etc.) WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP) Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work environment we've created. This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $58k-85k yearly est. Auto-Apply 36d ago
  • Operations Supervisor

    Dayton Freight 4.6company rating

    Team leader job in Altoona, IA

    * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. * Compile production and service records and measure conformance to standards * Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations * Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements * Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting and analysis of freight weight and size * Maintain excellent communication with external and internal customers * Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation * In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel * Ensure that Service Center premises are protected and maintained * Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies * Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations * Assist with the facilitation of information meetings with Service Center team members * Effectively handle special assignments as directed Qualifications * Knowledge of the LTL/ Transportation Industry * Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service Center * Legally eligible to work in the United States * Must be at least 18 years of age * Fluent in English Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match
    $65k-80k yearly est. Auto-Apply 60d+ ago
  • Technical Support Team Lead

    CSA Global 4.3company rating

    Team leader job in Fort Dodge, IA

    Full-time Description Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $48k-72k yearly est. 60d+ ago
  • Indianola Site Leader

    Champion Xpress Car Wash

    Team leader job in Indianola, IA

    Site Leader is responsible for the day-to-day operations of the business, attaining sales/profit goals, hiring, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service. Responsibilities Provide excellent customer service at all times to ensure guest satisfaction. Lead the overall site operations, production, labor, and profitability. Follow all procedural, operational, and safety guidelines. Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms) Ensure all equipment and mechanicals are working to their optimum capability. Address any equipment or mechanical issue immediately. Drive sales, memberships, loyalty programs. Manage labor, expenses, chemical/supply utilization. Ensure the location is staffed for business every day. Respond to/relieve congested areas due to fluctuations in business flow. Maintain overall site appearance/equipment /Brand Standards. Ensuring the right thing is done at all times for our customers and fellow teammates. Hiring/Promoting/Termination Landscaping, weed control and lot maintenance Any other duties directed by leadership Duties Safety Adherence Site Presentation Weekly Coaching KPIs Key Holder Cash Handling Operational Reports Monthly Leadership Training Performance Reviews Weekly Cleaning Checklist Assistant Site Leader Training Scheduling Incident Claim Escalation People, Product and Presentation Quality Control Chemical Ordering Salt Management Tunnel Lubrication Tier 3 Mechanical Solutions Reclaim System Management MCC Air Filter Management RO Water System Management Supply Ordering Spare Part Ordering Approved by Area Technician Site Leader Assessments Any other duties assigned by Leadership Qualifications Skills and Education Requirements Excellent organizational and time management skills. High school diploma or equivalent preferred. Related management experience preferred Excellent verbal and written communication skills. Physical Job Requirements Ability to work outdoors in all weather conditions and seasons Is willing to work a minimum of 45 hours per week including weekends and holidays Be on your feet for extended periods of time Physically able to bend, stoop, squat, kneel, reach, step to perform job duties Ability to carry up to 40 pounds short distances Alert and able to maneuver around moving vehicles and equipment Valid Texas Class C Driver's License (required) Record of safe driving for the last three years as shown on current MVR, with no serious accidents or traffic violations (required)
    $32k-67k yearly est. 11d ago
  • Senior Global Trade Controls Lead

    Western Digital 4.4company rating

    Team leader job in Des Moines, IA

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** + High working knowledge of international import/export operations and must be able to effectively troubleshoot any issues that may arise in international trade and transportation. + Responsible for customs and trade operations support in United States and International locations + Develop strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders. + Engages with internal stakeholders to provide consultation and guidance in managing their compliance obligations. + Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations. + The job entails managing and executing on both operational tasks and problem-solving, as situations arise. + Design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations. + Responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement. + Evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly. + Partner with the legal team to understand the regulatory changes that impact business and engage internal functions to develop and execute defined procedures. + Serve as a functional expert in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders. + Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management + Build communications, training plans and desk/standard operating procedures to ensure all internal and external partners are aware and aligned to trade compliance governance processes. + Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance + Build, track and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for customers and partners. + Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business. + Manage daily tasks related to providing trade compliance governance guidance of all global governance standards and programs implemented, including conducting research, updating status reports, and coordinating team deliverables. + Assist with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in country requirements. + Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives **Qualifications** + Licensed Customs Broker Certification required. + Deep technical knowledge of global customs, import and export topics, including incoterms, valuation, classification, country of origin, free-trade agreements, export controls, licensing, and sanctions + Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter + Being informed on current on global trade developments and work to identify savings opportunities and compliance improvements + Excellent team leader with great organizational skills, strong motivation to succeed, and ability to cultivate strong internal and external relationships + Flexibility to work with colleagues around the world, foreign language capabilities a plus + Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls and similar organizations in other countries + Experience managing/supervising teams + Strong analytical and communication skills + Able to successfully execute multiple projects from start to finish + Bachelor's/Master's degree + Knowledge of Global Trade Management system is a definite plus + Is a proven Trusted Partner who exuberates authenticity, empathy, integrity, accountability, and professional ethics. + Communicates effectively + Invests in the team and relationship with stakeholders + Encourages collaboration cross functionally, culturally and countries + Creates a respective and safe environment **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 4/13/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application
    $79k-101k yearly est. 9d ago
  • ISU Meat Lab Team Leader

    Iowa State University 4.6company rating

    Team leader job in Ames, IA

    ISU Meat Lab Team Leader Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor's degree and 5 years of related experience Preferred Qualifications: Bachelor's degree in animal science, meat science, food science or a related field Experience overseeing staff or student workers HACCP certified and experience managing and implementing HACCP food safety systems. Experience with animal harvest, carcass fabrication, and meat processing Experience operating and maintaining meat processing equipment including, but not limited to, meat saws, vacuum stuffers, grinders, mixers, bowl cutters, injectors, smokehouses, and packaging machines. Experience with humane livestock handling Job Description: Iowa State University is seeking a Program Specialist III - Meat Lab Team Leader to support the day-to-day operations of the ISU Meat Laboratory, including regulatory compliance and equipment maintenance. This position plays a critical role in supporting teaching, research, Extension, and production activities within a USDA-inspected facility. The role oversees and guides student employees; assists with undergraduate and graduate instruction, faculty-led research, and fee-for-service activities; and supports meat science Extension programming. The position is highly hands-on, with direct involvement in animal harvest, carcass fabrication, value-added meat processing and packaging, and close collaboration with faculty, staff, students, and external stakeholders in a dynamic, production-focused environment. Key Responsibilities * Support day-to-day operations of the ISU Meat Laboratory, including animal harvest, carcass fabrication, value-added meat processing, packaging, labeling, retail sales, and fee-for-service activities. * Oversee, train, and coordinate student employees to ensure efficient, safe, and compliant laboratory operations. * Operate and oversee specialized meat processing and packaging equipment in support of teaching, research, Extension, and production activities. * Provide technical and operational support for undergraduate and graduate teaching, faculty-led research projects, and Extension programming, including workshops, short courses, and outreach events. * Develop, implement, and maintain USDA-FSIS regulatory compliance programs, including HACCP, SSOPs, SOPs, humane animal handling, food defense, labeling, and required documentation. * Conduct microbiological sampling, complete annual HACCP reviews, and ensure ongoing compliance with food safety and inspection requirements. * Manage preventive maintenance programs for meat laboratory equipment, maintain maintenance records, and train students on safe and proper equipment operation. * Maintain inventory and assist with procurement of supplies, ingredients, and equipment; communicate maintenance, repair, and replacement needs. Why Join Us? The Iowa State University Meat Laboratory is a premier facility dedicated to supporting teaching, research, and Extension activities. The lab includes dedicated areas for slaughter, fabrication, further processing, and packaging, all outfitted with cutting-edge technology. The facility enhances student learning, supports innovative research, and provides valuable services to the meat industry. Iowa State's Meat Science Program is nationally renowned, and the Meat Laboratory is widely recognized as a leader in the field. Why This Role is Right for You If you're seeking a change of pace from traditional industry roles, this position offers a rewarding alternative-one where you can be hands-on, part of a collaborative and highly respected team, and continue to grow your technical expertise, leadership skills, and professional network. Whether you see this role as a long-term home or a strategic stepping stone, it provides the opportunity to give back, grow forward, and truly make a difference. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. This position will be open until filled. The candidate will be hired as a Program Specialist III. Level Guidelines * Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU's mission and department or work unit goals * Applies senior-level professional knowledge and expertise to work requiring greater latitude * Solves moderately complex problems and regularly exercises judgment to determine appropriate action * Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices * Responds to complicated inquiries, provides training, and provides direction to lower-level staff * May provide supervision for one to two other staff (i.e., leads a small work team) * May lead projects for which well-defined practices and procedures may not exist * Provides guidance to students Appointment Type: Regular Number of Months Employed Per Year: Time Type: Full time Pay Grade: PS809 Application Instructions: To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager. Original Posting Date: December 22, 2025 Posting Close Date: Job Requisition Number: R18361
    $48k-83k yearly est. Auto-Apply 31d ago
  • Plasma Center Operations Supervisor

    Biolife 4.0company rating

    Team leader job in West Des Moines, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - West Des Moines U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - West Des Moines Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 9d ago
  • 1st shift- Team Lead

    Universal Logistics Holdings 4.4company rating

    Team leader job in Ankeny, IA

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Team Lead $21/hr
    $21 hourly Auto-Apply 60d+ ago
  • OR ORTHO TEAM LEAD

    Regional Health Services of Howard County 4.7company rating

    Team leader job in Clive, IA

    * GENERAL SUMMARY: Provides perioperative patient care, specifically in the intraoperative phase, in both the scrub and circulating roles according to established guidelines. Serves the population from neonate, infant, pediatric, adolescent, adult and geriatric. This position requires call, weekends, nights and Holidays as scheduled. ESSENTIAL FUNCTIONS: - Scrubs and circulates on cases independently, with minimal direction. - Prepares for surgical cases in an efficient manner, anticipating needs of patient, surgeon, anesthesia and other O.R. team members. - Provides a safe environment for patient and staff by implementing standards of aseptic technique and by controlling the physical and psychological aspects of that environment. - Collects and analyzes data and assesses patient in developing nursing diagnosis. - Communicates effectively with the patient, staff, physicians, and families. - Maintains knowledge of equipment set-up and function. - Initiates and directs room clean up and turnover. MARGINAL FUNCTIONS: - Participates in orientation and training of new personnel. - Assists in maintenance of physician's preference cards and other O.R. resource material. - Utilizes computer in surgical documentation, disposition of specimens and obtaining pertinent information. - Participates in departmental Performance Improvement activities as appropriate. - Attends department meetings and inservices. * MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.Operating Room experience preferred.Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.Ability to read, write and speak English language. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $34k-54k yearly est. 60d+ ago
  • East Euclid Site Leader

    Champion Xpress Car Wash

    Team leader job in Des Moines, IA

    Site Leader is responsible for the day-to-day operations of the business, attaining sales/profit goals, hiring, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service. Responsibilities Provide excellent customer service at all times to ensure guest satisfaction. Lead the overall site operations, production, labor, and profitability. Follow all procedural, operational, and safety guidelines. Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms) Ensure all equipment and mechanicals are working to their optimum capability. Address any equipment or mechanical issue immediately. Drive sales, memberships, loyalty programs. Manage labor, expenses, chemical/supply utilization. Ensure the location is staffed for business every day. Respond to/relieve congested areas due to fluctuations in business flow. Maintain overall site appearance/equipment /Brand Standards. Ensuring the right thing is done at all times for our customers and fellow teammates. Hiring/Promoting/Termination Duties Safety Adherence Site Presentation Weekly Coaching KPIs Key Holder Cash Handling Operational Reports Monthly Leadership Training Performance Reviews Weekly Cleaning Checklist Assistant Site Leader Training Scheduling Incident Claim Escalation People, Product and Presentation Quality Control Chemical Ordering Salt Management Tunnel Lubrication Tier 3 Mechanical Solutions Reclaim System Management MCC Air Filter Management RO Water System Management Supply Ordering Spare Part Ordering Approved by Area Technician Site Leader Assessments Any other duties assigned by Leadership Qualifications Skills and Education Requirements Excellent organizational and time management skills. High school diploma or equivalent preferred. Related management experience preferred Excellent verbal and written communication skills. Physical Job Requirements Ability to work outdoors in all weather conditions and seasons Is willing to work a minimum of 45 hours per week including weekends and holidays Be on your feet for extended periods of time Physically able to bend, stoop, squat, kneel, reach, step to perform job duties Ability to carry up to 40 pounds short distances Alert and able to maneuver around moving vehicles and equipment Valid Texas Class C Driver's License (required) Record of safe driving for the last three years as shown on current MVR, with no serious accidents or traffic violations (required)
    $32k-67k yearly est. 12d ago
  • Supervisor - Plant Services - 117

    Iowa State University 4.6company rating

    Team leader job in Ames, IA

    Position Title:Supervisor - Plant Services - 117Job Group:MeritRequired Minimum Qualifications:• Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license.Special Required QualificationsValid U.S. Driver's LicensePreferred Qualifications:Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. Provide on-call leadership by responding to emergencies and service needs during assigned rotations. Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule Monday - Friday | 7:00 a.m. - 4:00 p.m. On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get Insurance benefits beginning on your first day, with timely enrollment Retirement benefits with strong university contributions Paid vacation, sick leave, and holiday pay Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. Maintains accurate records, including time records, work schedules, and charges. Verifies and approves materials requisitioned by employees. Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. Interviews and effectively recommends hiring. Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. Trains and orients new employees; may conduct formal training. Reviews and keeps informed of new developments and techniques within area. Assist in preparing job cost estimates. Serves as first step in grievance procedure. Maintains and enforces prescribed safety standards. Performs the duties and responsibilities of the craft supervised as required and in emergency situations. Monitors equipment maintenance schedules and assigns maintenance when required. Orders repairs and parts when necessary. Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities Ability to maintain effective working relationships with others. Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. Ability to measure and evaluate employee performance and conduct reviews. Ability to interpret and explain policies, procedures, rules, and regulations. Ability to communicate orally and in writing. Knowledge of appropriate interviewing techniques. Knowledge of and ability to enforce safety standards. Ability to accurately maintain a system of records. Knowledge of the principles, methods, and techniques used in the trade supervised. Knowledge of building costs. Knowledge of purchasing policies and procurement practices. Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:17Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Original Posting Date:January 14, 2026Posting Close Date:January 25, 2026Job Requisition Number:R18432
    $37k-49k yearly est. Auto-Apply 9d ago
  • Mission Command Training Team Lead

    CSA Global 4.3company rating

    Team leader job in Fort Dodge, IA

    Full-time Description Client Solution Architects (CSA) is currently seeking a Mission Command Training Team Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. Requirements How Role will make an impact: Acts as MCTT Lead. Conducts both formal information system operator training and informal over-the-shoulder MCIS training during?collective training event. Plans, coordinates, and executes individual MCIS and simulation training at squad to corps echelons. Performs classroom setup, networking of systems and supporting simulations, and instruction on applicable MCIS. Executes training on the system IAW Army standard Programs of Instruction (POI) following approved course instructional times. What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelors Degree At least 6 years MCIS teaching experience and is familiar with all MCIS platforms and courseware. Must be certified and current with Army training doctrine. Served as assistant instructor for the same courseware; Has completed a course of study and subsequently completed experience, at a minimum, in the following; Army MCIS, and MCIS software systems, and has completed a formal course of study in the subject(s) to be trained; Be a subject matter expert who has operated the system; and at least 4 years' service in support to the Army or other defense service. Contractors should plan during execution for cross training for all personnel to ensure all employees remain operationally and doctrinally relevant. Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $28k-36k yearly est. 60d+ ago
  • Environment Services Supervisor

    Regional Health Services of Howard County 4.7company rating

    Team leader job in Newton, IA

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. ESSENTIAL FUNCTIONS: * This position interacts with individuals ages newborn to death. * Maintains and demonstrates a good understanding of the area control of all supplies, chemicals, equipment and personnel within Environmental Services. * Inspects check-outs and release to ensure required standard is met. * Arranges adequate coverage of assigned areas at all times and continuously checks assigned areas to ensure staff is following schedules and work is done properly. * Utilizes the phone to communicate with hospital staff and employees to meet the needs of the hospital in a timely manner. * Trains and retrains Environmental Service personnel as directed by the Operations or coordinating Manager. * Inspects equipment daily to maintain clean condition and good repair; observes cleaning needs throughout hospital and submits written requests to coordinating Manager. * Maintains good public relations with all patients, visitors, co-workers, staff and user departments. * Completes a variety of forms, reports and logs. * Assigns duties to staff in case of fire, internal disaster or community disaster. MARGINAL FUNCTIONS: * Observes and reports the need to repair equipment, furniture, building and fixtures. * Assumes responsibility for department in the absence of the Manager. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or GED preferred. * Ability to read, write, comprehend and speak English fluently. * Three years experience in a clerical, reception, sales or supervisory position. * Computer experience (1 year). * Education may be substituted for experience. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $46k-61k yearly est. 29d ago
  • Supervisor - Plant Services - 117

    Iowa State University 4.6company rating

    Team leader job in Ames, IA

    Supervisor - Plant Services - 117 Job Group: Merit Required Minimum Qualifications: * Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license. Special Required Qualifications Valid U.S. Driver's License Preferred Qualifications: Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do * Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. * Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. * Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. * Provide on-call leadership by responding to emergencies and service needs during assigned rotations. * Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. * Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. * Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. * Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. * Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule * Monday - Friday | 7:00 a.m. - 4:00 p.m. * On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get * Insurance benefits beginning on your first day, with timely enrollment * Retirement benefits with strong university contributions * Paid vacation, sick leave, and holiday pay * Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities * Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. * Maintains accurate records, including time records, work schedules, and charges. * Verifies and approves materials requisitioned by employees. * Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. * Interviews and effectively recommends hiring. * Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. * Trains and orients new employees; may conduct formal training. * Reviews and keeps informed of new developments and techniques within area. * Assist in preparing job cost estimates. * Serves as first step in grievance procedure. * Maintains and enforces prescribed safety standards. * Performs the duties and responsibilities of the craft supervised as required and in emergency situations. * Monitors equipment maintenance schedules and assigns maintenance when required. * Orders repairs and parts when necessary. * Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities * Ability to maintain effective working relationships with others. * Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. * Ability to measure and evaluate employee performance and conduct reviews. * Ability to interpret and explain policies, procedures, rules, and regulations. * Ability to communicate orally and in writing. * Knowledge of appropriate interviewing techniques. * Knowledge of and ability to enforce safety standards. * Ability to accurately maintain a system of records. * Knowledge of the principles, methods, and techniques used in the trade supervised. * Knowledge of building costs. * Knowledge of purchasing policies and procurement practices. * Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. * Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. * Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: 17 Application Instructions: To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: * Retirement benefits including defined benefit and defined contribution plans * Generous vacation, holiday and sick time and leave plans * Onsite childcare (Ames, Iowa) * Life insurance and long-term disability * Flexible Spending Accounts * Various voluntary benefits and discounts * Employee Assistance Program * Wellbeing program Original Posting Date: January 14, 2026 Posting Close Date: January 25, 2026 Job Requisition Number: R18432
    $37k-49k yearly est. Auto-Apply 7d ago
  • Doctrinal Training Team (DTT) Lead

    CSA Global 4.3company rating

    Team leader job in Fort Dodge, IA

    Full-time Description Client Solution Architects (CSA) is currently seeking a Doctrinal Training Team (DTT) Lead to support our program at Fort Dodge. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role will make an impact: Manages DTT of six WfFs supported simultaneously and independently- deployable as a WfF-specific DTT or multi-function team to fit specific unit-type, training needs. Supports live and constructive mission command training. Maintains currency with doctrine published by TRADOC and ensure TUCs are provided the latest training OPORDs and Scenarios. Maintains DTT flexibility in team member composition to provide modular training support requirements to low density branches such as chemical, sustainment, aviation, engineers, fires, etc. Works with the TUC to manipulate the OPORD or scenario to meet the unit's needs and to provide a realistic training event. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Completed a bachelor's degree, subject immaterial with a minimum of 12 years of military or U.S. Department of Defense (DoD) Experience Responsible for managing and scheduling all Live, Virtual, Constructive, and Gaming (LVC-G) activities for each MTC under MCTSP. Key focus is on the synchronization of the national training schedule. Runs the Weekly Resource Synchronization Meeting (WRSM). Coordinates region to region and surge support to ensure all training events are properly resourced. Plans and provides training reports and products to the MTC Staff on task workload. Maintains the MTC Long Range Training Calendar and coordinates with MTC leadership regarding training events. Acts as a key leader in the absence of the SM and routinely coordinates with senior operations staff. Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $28k-36k yearly est. 60d+ ago

Learn more about team leader jobs

How much does a team leader earn in Ames, IA?

The average team leader in Ames, IA earns between $24,000 and $86,000 annually. This compares to the national average team leader range of $37,000 to $126,000.

Average team leader salary in Ames, IA

$46,000

What are the biggest employers of Team Leaders in Ames, IA?

The biggest employers of Team Leaders in Ames, IA are:
  1. Iowa State University
  2. Planet Fitness
  3. Walmart
  4. Dunham's Sports
  5. Pancheros
  6. H&R Block
  7. Planet Fitness-PF Baseline Fitness
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