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Team leader jobs in Arizona

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  • Team Lead, Market Operations

    Carvana 4.1company rating

    Team leader job in Arizona

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $33k-38k yearly est. 15d ago
  • Team Leader $18.50/hr

    Enchantment Resort 3.8company rating

    Team leader job in Phoenix, AZ

    Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m. Work performed: Inspect rooms to ensure they are cleaned and maintained at a high level of standard Detail rooms to ensure everything is neat, in its place and all supplies are in the room Inventory room to ensure all furnishings and amenities are in the room Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m. Ensure room directories are current Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival Correct any cleaning or productivity problems with the room attendants through coaching Ensure lost and found items are turned in appropriately to Safety & Security Other duties as assigned Responsibility & Authority : Ensure all assigned rooms and areas are maintained at a high level of standard Ongoing training of all room attendants to a high level of standard Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver's license. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary Working knowledge of cleaning chemicals
    $52k-91k yearly est. 14d ago
  • Supervisor, Clinical Operations

    Upward Health

    Team leader job in Bullhead City, AZ

    Supervisor, Clinical Operations Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Healths Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Healths policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel PI6988e4f163fd-37***********7
    $45k-79k yearly est. 2d ago
  • Core Operations Site Lead

    Edgecore Digital Infrastructure

    Team leader job in Mesa, AZ

    EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in five North American markets with plans to expand. For more information, please visit edgecore.com. Career Opportunity Step into a leadership role at the core of the digital world. As our Core Operations Site Lead, you'll be entrusted with the daily rhythm of one of the most mission-critical environments on the planet. Your expertise will guide a team of safety-first responders and technical operators as they oversee, protect, and optimize the systems that power today's digital infrastructure. From monitoring real-time performance to leading maintenance efforts with vendors, you'll be in the driver's seat of daily execution, driving operational excellence and empowering a culture of continuous improvement. This is an opportunity to co-author and evolve our operations playbook, trailblaze new standards, and shape the future of EdgeCore's operating model. We're looking for hands-on leaders who thrive in high-stakes environments, embrace procedural rigor, and have a passion for getting the details right. If you're energized by the idea of combining technical execution with team leadership, client support, and strategy in a fast-paced, high-growth company, this could be your next opportunity. Your primary responsibility is to lead the daily tasks of a data center in a customer-facing operational role. You'll lead a team of operators being safety-first responders, operating the data center critical environment MEP(Mechanical, Electrical, and Plumbing) systems, and managing maintenance contractors. Monitor the data center systems for operational issues and trends. Take on a major role in planning daily activities and managing the logistics of executing. On a daily basis, manage vendors to complete their contracted scope of work safely and correctly, including construction support-related activities when required. Act as joint owner of EdgeCore's operations playbook, evangelizing the strategy and encouraging others to adhere to it while providing input and feedback to improve standards. Lead utilization of the CMMS (Computerized Maintenance Management System) to track, document and report work as prescribed. Manage assets, spare parts and critical tools through provided systems such as CMMS. Support Client IT deployments and decommissioning with power and cooling tasks. Author, review, approve and utilize formal procedures in the operation of the data center. We expect our team to employ rigorous procedural formality in all critical data center operations and need people to champion the approach. Frequently steward, supervise, and communicate with contractors. Work with the Core Operations Site Manager to lead execution a condition-based maintenance program. As part of a schedule, be on-call outside of normal working hours. Take on other duties as assigned by EdgeCore. Job duties, roles, and responsibilities are subject to change over time. Your Experience and Qualifications 5-10 years of experience of working in a critical facility with MEP (Mechanical, Electrical and Plumbing) or HVAC systems, not necessarily a data center. Experience with UPSs, Generators, Switchgear, HVAC, Fire/Life Safety, BMS and EPMS systems. An empathetic people leader who enjoys working as part of a team and mentoring others to grow their technical and professional capabilities. Well-developed written and verbal communication skills. Enjoy a work environment where the daily schedule changes often and managing the unexpected is satisfying. Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are a plus. Comfortable operating hand and machine tools. What We Offer This is a full-time, hourly (non-exempt) onsite position based in East Mesa, Arizona, and includes a performance-based annual bonus. Base hourly pay range is $50-65/hour, depending on experience Medical, dental & vision insurance coverage, including a no-cost medical option Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA) with a company contribution You will accrue paid time off based on regular hours worked, up to a maximum of 120 hours per year, plus 11 paid holidays Paid parental leave 401(k) retirement savings plan with a company contribution Company-paid life and disability insurance Company sponsored employee assistance and discount programs
    $50-65 hourly 3d ago
  • Physician Leader/Chair, Department of Orthopedic Surgery

    District Medical Group 4.6company rating

    Team leader job in Phoenix, AZ

    Department Chair of Orthopedic Surgery District Medical Group - Creighton University School of Medicine Affiliation Phoenix, Arizona Metropolitan Area District Medical Group (DMG)-the Phoenix area's only public academic health system-invites an innovative mission-driven physician leader to serve as Chair of the Department of Orthopedic Surgery. The Chair will lead and expand the department and help establish a new residency program, with responsibility for maintaining excellence in clinical care, education, and community outreach. As a clinical partner with the Creighton University School of Medicine - Phoenix Regional Campus, the candidate may also serve as the Academic Co-Chair for the Department, guiding the next generation of orthopedic surgeons. OPPORTUNITY HIGHLIGHTS This position offers the Chair an opportunity to serve in an academic environment that emphasizes an integrated medical group model, with funding to expand the department. Opportunity to Lead the Residency Program and Academic Expansion: The Orthopedic Residency, expected to start in summer 2027-will drive the need for academic leadership and broader clinical capacity. A rare opportunity to launch a new residency program and guide its development, sponsored by the Creighton University Arizona Health Education Alliance. Faculty Development: The Department of Orthopedics is currently staffed with seven fellowship-trained physicians covering trauma, sports medicine, spine, joint replacement, and foot and ankle, supported by five physician assistants. Development of the residency will support the need for departmental growth. Join the largest independent medical group with integrated services including physical therapy and anesthesia. DMG medical specialists-named as Phoenix's “Best Doctors” year after year-practice in a 270-bed hospital that includes a Level 1 Adult Trauma Center, Level lll NICU, Arizona's only nationally certified burn center (the Arizona Burn Center), a full complement of pediatric services, and 11 corresponding Federally Qualified Health Center (FQHC) outpatient clinics that provide care for more than 450,000 patients annually. PROFESSIONAL QUALIFICATIONS Minimum Requirements MD, DO degree and Active Board Certification in Orthopedic Surgery. Minimum (5) years of documented administrative experience in a director or similar physician leadership role. Possessing specialty expertise in Orthopedic Surgery Clinical Practice and demonstrating clinical competence as a practicing physician is required. Licensed or eligible to practice medicine in the state of Arizona is required upon hire Skills, Knowledge & Key Attributes The Chair of Orthopedic Surgery will be a confident, visionary leader with maturity, knowledge, and cultural sensitivity to inspire and to advance collaborative relationships with our community partners. Strong clinical and leadership skills with a willingness to use data in decision-making and change implementation. A true commitment and understanding of academics, community practice, and integrated care. A person who is mission-driven and can lead a team and advocate for resources proactively. Must be sensitive to local community health needs and should enjoy playing a visible role in the community in support of the mission and academic growth. Ability to attract, hire, develop, and retain strong providers. Background in UME, GME, and Academic Pursuits preferred. Key Attributes: Builder mindset. Strong communicator (written & verbal), Integrity, Competence, Compassion, Team-oriented/Collaborative, Problem-solver. LIFE IN PHOENIX Recipient of The All-America City Award. Phoenix, the healthcare and economic hub for the Mountain West region, ranks as one of the fastest-growing cities in the United States. Year-round favorable weather, with over 320 sunny days a year. The area offers miles of hiking, biking and equestrian trails, professional sports, world-class theater, and exceptional musical entertainment. Home to 200+ golf courses, MLB Spring Training mecca, daytrip drive to six different lakes. Cost of living advantage with more affordable housing options and taxes. Professional growth and networking as there are strong connections between major hospital systems, medical school, and research institutions. APPLICATION INSTRUCTIONS To ensure full consideration, inquiries, nominations, and applications (CV and Letter of Interest) should be submitted electronically in confidence to District Medical Group's executive search partner, Elaine Auerbach, MBA, MPH: ****************** and/or ************************* or call **************. Application Link: ************************************************* EEO/AA Employers.
    $29k-39k yearly est. 4d ago
  • Sales Lead

    American Threads 3.9company rating

    Team leader job in Scottsdale, AZ

    Who We Are Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online. We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you. American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story. Who You Are The Sales Lead will support the Store Manager in overseeing store profitability and all day-to-day business operations. You will be responsible for providing exceptional customer service and creating a positive experience for our guests. You are an ambassador of the American Threads brand who exemplifies our core values and will drive growth and awareness for the brand in your area. Operations Accountability: Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility. Oversees American Threads loss prevention policies and procedures are being executed. Ensures the adherence to American Threads policies and the safety of store associates and customers. Customer Experience/Sales Accountability: Helps to create a warm, inviting environment for all guests by consistently having a positive and encouraging attitude while working on the sales floor. Utilizes product knowledge to help meet any needs of the guests. Supports the Store Manager in overseeing the financial health of their store, consistently works to drive revenue and exceed goals by implementing American Threads customer servicing policies, acting as a Fashion Stylist with our customers, and creating a memorable store experience. Utilizes sales reports on POS to track and analyze business. Deliver personalized, elevated styling sessions as a trusted style authority. Lead fitting room conversion through thoughtful reapproaches, outfit building, and tailored product suggestions. Skills: High school diploma or equivalent Minimum 1 year experience in specialty management within a "like brand" environment Knowledge of POS systems Oral and written communication skills Interpersonal skills Ability to thrive in a fast paced, multi-tasking environment with shifting priorities Attention to detail with a strong ability to prioritize and execute tasks effectively and efficiently Strong leadership capabilities and team building skills Understanding and knowledge of current fashion trends preferred Flexible schedule with ability to work weekends, nights and holidays Must be 18 years of age or older Physical Requirements: Position involves continuous talking and walking for at least three consecutive hours. Must be able to stand for up to 8 hours during the day. Position will involve stooping, kneeling, and crouching. Comfortable climbing a ladder. Ability to lift up to 50 lbs.
    $24k-33k yearly est. 3d ago
  • Customer Experience Lead-Arrowhead Towne

    Victoria's Secret 4.1company rating

    Team leader job in Glendale, AZ

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.50 Maximum Salary: $23.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $18.5-23.3 hourly 13d ago
  • Site Lead

    LTSi

    Team leader job in Arizona

    Job Details Experienced Luke AFB, AZ - Luke AFB, AZ Full Time Not Specified Not Specified Any GovernmentDescription Site Lead (SL) ABOUT US: Laredo Technical Services, Inc. provides staffing services to federal Government agencies all over the world. LTSi connects the right opportunities to the right people. With our experience in placing our Team Members throughout the United States and overseas, we excel at providing experienced, professional personnel for a wide range of Professional and Office Administration as well as Medical Services. Our goal is to provide the highest quality professionals in the industry. LTSi's culture delivers a strong work ethic while going above and beyond with a sense of urgency. We are an employee-driven company. We strive for excellence every day, which is what sets us apart from all the other government contractors. As a Certified Service-Disabled Veteran Owned Small Business (SDVOSB) Minority Business Enterprise (MBE) that provides a broad range of administrative, project management, and medical staffing support services, we are also honored to be a Member of the Military Spouse Employment Partnership (MSEP), and we encourage military spouses to apply for any of our positions for which they feel they are qualified. JOB TITLE: HP Specialist Level 2 - Site Lead (SL) GOVERNMENT AGENCY & LOCATION: Altus AFB, OK; Columbus AFB, MS; Eglin AFB, FL; Ft. Novosel, AL; Holloman AFB, NM; JBSA Randolph, TX; Kirtland AFB, NM; Laughlin AFB, TX; Luke AFB, AZ; NAS Pensacola, FL; Sheppard AFB, TX; Tyndall AFB, FL; Vance AFB, OK POSITION TIMING: Immediate hire upon Contract Award and completion of all background and security investigations. Candidates must be willing to sign a Letter of Intent for submission with their resume. ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities include, but are not limited to: Oversee daily operations and ensure contract compliance at their assigned CRAFT site. Serve as the primary point of contact for the Contractor team at their site and facilitate collaboration with Government stakeholders, squadron leadership, and the CRAFT Program Office. Shall retain subject matter expertise within their assigned domain and continue performing technical duties for a significant portion of their work hours. SLs shall also maintain a visible presence in aircrew operational environments (e.g., flight rooms) to ensure effective coordination and communication with stakeholders. Support the CRAFT Program Director and the assigned CPM in planning, scheduling, executing, and validating site-level Human Performance program activities to ensure alignment with CRAFT objectives and mission requirements. Supervise Contractor personnel at the site and coordinate across domains to ensure task execution complies with the CRAFT syllabus, courseware requirements, data entry standards, and overall program guidance. Serve as the key liaison between Contractor personnel, local Government stakeholders, and the CRAFT Program Office, facilitating communication, identifying operational barriers, and advocating for team needs. Develop and maintain site-specific travel and equipment budgets. Coordinate team travel requests and equipment acquisitions in accordance with Program Office-approved procedures and ensure accurate tracking of all requests. Oversee maintenance and functionality of medical and performance equipment. Collaborate with active-duty SMEs to ensure service schedules are followed and notify the PM of any issues requiring repair, replacement, or funding coordination. Facilitate onboarding for new personnel, maintain the site's continuity binder, and ensure ongoing compliance with onboarding checklists, training requirements, and curriculum currency. Conduct interdisciplinary meetings at least monthly in partnership with local Government SMEs. Ensure timely and accurate communication of relevant updates, scheduling coordination, and alignment of team efforts. Coordinate with Domain Leads, CPMs, Data team, and the Curriculum Coordinator to implement best practices, refine training delivery, and recommend changes to the program based on student and staff feedback. Lead and coordinate all activities related to PASO visits, including scheduling, workspace arrangements, lesson observation submissions, stakeholder briefings, and execution of corrective action plans. Monitor progress and report status updates to the CPM and Program Office. Support and participate in Distinguished Visitor (DV) tours, public affairs events, CRAFT trainings, and annual summit as directed. Provide on-site briefing support and assist with planning and execution as requested. Coordinate efforts to ensure seamless transition of aircrew between gaining and losing CRAFT sites by communicating relevant student data (e.g., unidentified code, services received, anticipated needs) between site SMEs. Attend domain-specific quarterly sync calls and enterprise-level Program Office meetings (e.g., All Calls and leadership syncs). Facilitate ad hoc team meetings with the CPM as needed. Participate in approved research activities and support collection of site-level data, interviews, or program validation efforts. Travel, as directed, to support site activations, CRAFT implementation at new flying training locations, aircrew TDY events, or enterprise-level meetings. Attend required domain specific qualification course. Assist with planning and presenting at domain specific qualification course as requested by DL. Ensure iterative and continuous process improvement at their assigned site by regularly reviewing program effectiveness, proposing modifications, and aligning delivery with evolving CRAFT guidance. Complete all required CRAFT compliance training and documentation, including CRAFT Program Familiarization, HPO Inappropriate Relationships and Harassment Training and Acknowledgement, DOD/DISA Information Systems Policy, social media Policy, and PII Training. The Site Lead shall maintain accurate records of training completion, domain qualification, certifications, and credentials for all assigned site personnel, ensuring documentation is readily available for Government inspection or audit upon request. Maintain site-level records for all team member training and compliance, including onboarding qualification course completion, safety/security certifications, and required acknowledgements. Ensure these records are accurate, accessible, and up to date in accordance with contract requirements. Organize review meetings to solicit feedback from the local Government leadership to improve performance and implement possible changes. Manage daily on-site operations to ensure staff's availability during working hours (e.g.: PTO, out sick, early departure). Periodically observe team training execution to ensure it is high quality. Provide orientation to employees in terms of on-boarding requirements identified in continuity binder, tour of work areas, educate on local military culture, and assist employees with gaining access to required resources. Ensure team is collecting and entering data accurately, thoroughly, and in a timely manner. QUALIFICATIONS: Secret clearance required. Minimum of five (5) years' experience providing Human Performance services (e.g., cognitive training, performance nutrition, strength and conditioning, physical therapy, or soft tissue therapy) to tactical aviation populations or high-performance DoD operational communities. Previous management experience preferred. EDUCATION: Master's or Doctoral degree in a field related to Human Performance, such as Exercise Science, Kinesiology, Physiology, Biomechanics, or a related field. License and/or certification from a nationally recognized organization in a relevant HP discipline (e.g., NSCA, ACSM, NASM) demonstrating competency in Human Performance. Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training. BENEFITS: Competitive salary based on experience and technical qualifications Health, Dental, and Vision insurance 401(k) Retirement Plan Vacation Sick Leave Disability & Life Insurance 11 Paid Federal Holidays including: New Year's Day Martin Luther King, Jr. Day Presidents Birthday Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day Laredo Technical Services, Inc. (LTSi) is an Equal Opportunity/Affirmative Action Employer. We make employment decisions based on merit and qualifications, ensuring equal opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. LTSi is committed to ensuring an accessible online application process for all individuals, including those with disabilities. We offer alternative application methods for candidates who are unable to complete the online application due to a disability or other need for accommodation. LTSi complies with the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans' Readjustment Assistance Act of 1974, and other relevant state and local laws. If you need assistance with an application due to a disability, please contact **********************.
    $42k-91k yearly est. 60d+ ago
  • Prs Casework Supervisor

    General 4.4company rating

    Team leader job in Oracle, AZ

    We're hiring a Casework Supervisor at PASO Home Study/Post Release Services Program in Phoenix, AZ, an affiliate of Rite of Passage. Our employees help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. Combined with our residential programs we resettle and protect vulnerable children who arrive unaccompanied in the United States. We advocate for compassion and justice for all migrants. Joining our team is more than just a job, it's an opportunity to create a meaningful career with a company driven by its powerful mission to make a difference. What you'll do: The Casework Supervisor is responsible for the coordination of all casework functions as well as supervision of a team of 10 Level 1 & Level 2 PRS workers. Responsible for ensuring that caseloads are carried evenly and according to policy ratios. Will ensure timeframes and scheduled visits according to ORR P&P. Will ensure adequate documentation and tracking individual caseloads and will also assist in providing guidance to their assigned teams. Qualifications: A Master of Social Work (MSW) or an equivalent degree in education, psychology, sociology, or other behavioral science field. This requirement may be substituted by a bachelor's in one of the aforementioned sciences, plus a minimum of 3 years of progressive employment that demonstrates case management and supervisory experience. Fluent in English and Spanish (verbal/written). Knowledge of family preservation, trauma informed care, child welfare policies and procedures, and relevant state and federal laws and regulations. Experience in conducting Home Studies, providing Post Release Services, and working with immigrant populations. Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders. Strong organizational and problem-solving skills to manage multiple tasks and priorities. Ability to handle sensitive and confidential information with discretion. Proficiency in Microsoft Office and data entry systems. A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally. Ability to pass all background checks including motor vehicle record check.
    $78k-102k yearly est. 6d ago
  • Core Operations Site Lead

    Edgecore 3.7company rating

    Team leader job in Mesa, AZ

    EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in five North American markets with plans to expand. For more information, please visit edgecore.com. Career Opportunity Step into a leadership role at the core of the digital world. As our Core Operations Site Lead, you'll be entrusted with the daily rhythm of one of the most mission-critical environments on the planet. Your expertise will guide a team of safety-first responders and technical operators as they oversee, protect, and optimize the systems that power today's digital infrastructure. From monitoring real-time performance to leading maintenance efforts with vendors, you'll be in the driver's seat of daily execution, driving operational excellence and empowering a culture of continuous improvement. This is an opportunity to co-author and evolve our operations playbook, trailblaze new standards, and shape the future of EdgeCore's operating model. We're looking for hands-on leaders who thrive in high-stakes environments, embrace procedural rigor, and have a passion for getting the details right. If you're energized by the idea of combining technical execution with team leadership, client support, and strategy in a fast-paced, high-growth company, this could be your next opportunity. * Your primary responsibility is to lead the daily tasks of a data center in a customer-facing operational role. You'll lead a team of operators being safety-first responders, operating the data center critical environment MEP(Mechanical, Electrical, and Plumbing) systems, and managing maintenance contractors. * Monitor the data center systems for operational issues and trends. * Take on a major role in planning daily activities and managing the logistics of executing. * On a daily basis, manage vendors to complete their contracted scope of work safely and correctly, including construction support-related activities when required. * Act as joint owner of EdgeCore's operations playbook, evangelizing the strategy and encouraging others to adhere to it while providing input and feedback to improve standards. * Lead utilization of the CMMS (Computerized Maintenance Management System) to track, document and report work as prescribed. * Manage assets, spare parts and critical tools through provided systems such as CMMS. * Support Client IT deployments and decommissioning with power and cooling tasks. * Author, review, approve and utilize formal procedures in the operation of the data center. We expect our team to employ rigorous procedural formality in all critical data center operations and need people to champion the approach. * Frequently steward, supervise, and communicate with contractors. * Work with the Core Operations Site Manager to lead execution a condition-based maintenance program. * As part of a schedule, be on-call outside of normal working hours. * Take on other duties as assigned by EdgeCore. Job duties, roles, and responsibilities are subject to change over time. Your Experience and Qualifications * 5-10 years of experience of working in a critical facility with MEP (Mechanical, Electrical and Plumbing) or HVAC systems, not necessarily a data center. * Experience with UPSs, Generators, Switchgear, HVAC, Fire/Life Safety, BMS and EPMS systems. * An empathetic people leader who enjoys working as part of a team and mentoring others to grow their technical and professional capabilities. * Well-developed written and verbal communication skills. * Enjoy a work environment where the daily schedule changes often and managing the unexpected is satisfying. * Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are a plus. * Comfortable operating hand and machine tools. What We Offer * This is a full-time, hourly (non-exempt) onsite position based in East Mesa, Arizona, and includes a performance-based annual bonus. * Base hourly pay range is $50-65/hour, depending on experience * Medical, dental & vision insurance coverage, including a no-cost medical option * Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA) with a company contribution * You will accrue paid time off based on regular hours worked, up to a maximum of 120 hours per year, plus 11 paid holidays * Paid parental leave * 401(k) retirement savings plan with a company contribution * Company-paid life and disability insurance * Company sponsored employee assistance and discount programs
    $50-65 hourly 18d ago
  • Capacity Assessment Team Leader

    GE Aerospace 4.8company rating

    Team leader job in Phoenix, AZ

    The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. **Job Description** **Roles and Responsibilities** + Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness + Build, hire, lead, coach and develop the team of Capacity Assessment Leaders + Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers) + Develop and maintain standards and process for the capacity assessment process + Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments + Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand + Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team + Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business + Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes + Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance + Interpret internal and external business challenges and recommend best practices to improve products, processes or services + Utilizes understanding of industry trends to inform decision making process + Present business or technical discipline solutions to leaders + Communicate complex messages and negotiate mainly internally with others to adopt a different point of view + Influence peers to act and negotiate with external partners, suppliers, or customers + Travel up to 30-50% **Required Qualifications** + Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management **Desired Characteristics** + Customer Focus: Values the customer in all decision making - what do they need or want? + Respect for People: Values the individual / supplier / customer to maximize value + Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker. + Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $71k-109k yearly est. 24d ago
  • Parks Site Lead - ACA Benefitted (40 hours/week)

    Peoriaaz

    Team leader job in Peoria, AZ

    Parks Site Lead - ACA Benefitted (40 hours/week) Tell me more….. This position is located at Pioneer Community Park - an 83-acre park located near the southeast corner of 83rd Ave and Olive Ave in Peoria. The park features many amenities for Peoria residents and their families including baseball fields and multi-purpose fields, a dog park, and a 5-acre urban lake stocked with fish. The purpose of this position is to perform oversight of the park and facilities, including the maintenance and inspection of athletic fields, grounds, facility security and park amenities. The ideal candidate for this position will be: A team player with strong communication skills A good working knowledge of maintaining sports/baseball field specifications, common and uncommon techniques, methods, practices, procedures Assist in the performance of turf maintenance functions that may include fertilizing, aerating, top dressing, mowing, dethatching, and over seeding depending on assignment. Be comfortable working in an outdoor environment under extreme weather conditions (Heat, Cold, Rain) Self-motivated and able to work both individually and with a team Sports Complex field maintenance will be the focus; there will be cross-training and team support opportunities within the department when necessary Why Peoria? Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for. About Peoria The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria. If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you! Get an inside look at the Culture of Peoria We are: P-Professional~E-Ethical~O-Open~R-Responsive~I-Innovative~A-Accountable Application Process: Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone. During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at *********************** or ************. An Equal Employment Opportunity Agency ~ Oportunidad de Empleo con Derechos Iguales.
    $40k-93k yearly est. 1d ago
  • Operations Supervisor - Phoenix

    The Gap 4.4company rating

    Team leader job in Phoenix, AZ

    About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the Role In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus. What You'll Do * Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals * Ability to enhance our working together platform by driving a high performing team through engagement of our employees * Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions * Embrace continuous improvement through agility, process development and positive change to identify best solutions * Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication Who You Are * Strong problem-solving, decision quality and implementation * Strong communication and interpersonal skills * Ability to build and sustain culture through the collaboration with team and/or business partners * Knowledge and understanding of work specific to distribution centers Benefits at Gap Inc. * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $40k-62k yearly est. 10d ago
  • Site Leader - VIK

    Gilbert Unified School Dist 41 4.0company rating

    Team leader job in Arizona

    Support Staff (Non-Classroom)/Site Leader - VIK Date Available: 12/31/25 Closing Date: 12/31/25 BOTTOM RIGHT OF SCREEN Position Length: 9 Month Job Grade: 112 Hourly Rate: $19.36 Hours Per Day: 6 Application Procedure: Apply online Fingerprint Clearance Card: Must have a Level One IVP Fingerprint Clearance Card prior to processing. Please follow these steps: Step One Step Two Site Leader- VIK JOB DESCRIPTION Gilbert Unified School District Purpose Statement The Site Leader is responsible for coordinating, organizing, and monitoring children's activities in the day-to-day operation of the VIK club for students K through 6th grade at the school site. Essential Functions Collaborates with colleagues, parents, and school staff to design and support a quality program that meets the needs of the school families. Responsible for nurturing an environment of teamwork and enthusiasm. Participates in school site staff meetings and school functions. Provides program information to school site staff and parents through newsletters, personal contact, and communication. Ensures that families feel welcome and informed. Develops and maintains positive relationships with children, staff, and families. Works with Enrichment Activity Specialist to facilitate activity planning meetings and special events. Provides individual, small group, and large group activities that encourage choices. Encourages students' social development. Provides opportunities for experimental education, academic enrichment, and recreational activities. Develops and schedules children's daily activity choices and assigns the work of team members. Trains, supervises, and evaluates site team members. Ensures all staff comply with all program policies and procedures. Assures quality indicators of NSACA accreditation system are well-known and adhered to by staff. Responsible for keeping the site fully staffed by finding and placing substitutes in the event of a staff absence. Implements district and school site policies. Prepares and maintains all documentation required by DHS and assures site compliance with all of the DHS regulations (including on site paperwork and staff files). Assures compliance of all school district policies and regulations. Orders and purchases equipment and supplies necessary to carry out planned activities in accordance with established budget procedures. Other Functions Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities. Minimum Qualifications Mental Requirements Learning Development- Level C Sufficient to read and write technical instruction, understand standardized methods, operate specialized and varied equipment, perform standard mathematical applications. Learning development involves the equivalent of some technical or vocational training beyond high school, often resulting in a certification. Problem Solving - Level 1 Work situations are routine and regularly recurring, requiring attention and concentration, but limited discretion, consideration, and planning to adequately respond and carry out work activities. Physical Requirements Physical Skill - Level A Basic level of learned physical skill is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily. Physical Effort - Level 1 Minimal physical exertion is required. Most job time is spent sitting with occasional walking. Occasional lifting, guiding, and carrying of lightweight materials or equipment. Social Requirements Human Relations Skill- Level B Job requires patience in communication and well-developed verbal skills to exchange technical or complex information with individuals or small, informal groups. skills in establishing harmonious relationships and gaining cooperation are important. Scope of Contacts - Level 1 The important job contacts are with peers in the immediate work group and immediate supervisor. Occasional contact with individuals outside the organization may occur. Work Environment Performance Environment - Level A Changes in environments, work pressure, disturbances of work flow, and irregularities in work schedule are infrequent. Physical Working Conditions - Level 2 Somewhat disagreeable conditions. Work may be performed in cramped or awkward positions. occasional exposure to safety hazards, disease, or contamination results in chance for lost-time accidents. Occasional exposure to noise, temperature extremes, etc Accountability Level of Accountability -Level B Responsible for producing journey-level work output on an independent basis subject to supervisory direction and review. Organizational Impact - Level 1 Work results impact the immediate work section with little effect beyond. Responsible for results or services that facilitate the work of others in a specific workgroup. Experience, Education, and Certifications Experience: 2+ years' experience with school age children in a licensed group setting, or any other combination of experience and education to successfully complete the job. Education: Coursework in child development, recreation, PE or closely related field, or any other combination of experience and education to successfully complete the job Required Testing: Must have negative TB Test documentation provided by a clinic or doctor, completed prior to and within 6 months of employment Certifications/Clearances: Must meet Arizona Department of Health Services (DHS) Child Day Care Center Teacher-Caregiver requirements. Must possess a valid Arizona DPS Level One IVP Fingerprint Clearance Card while employed. Must have negative TB Test documentation provided by a clinic or doctor, completed within 12 months prior to starting working with students. CPR/First Aid Recertification every two years. Completes a minimum of eighteen (18) verifiable hours of approved training each year. Compensation Details FLSA Status: Non Exempt Pay Schedule: Hourly - Grade 110 Work Calendar: Community Education (9 months) Non Discrimination Statement Gilbert Unified School District does not discriminate on the basis of race, color, religion, national origin, ethnicity, sexual orientation, sex, (including pregnancy and other related conditions), gender identity, gender expression, genetic information, age (over 40), parental status, or disability in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of their operations. The District provides equal access to the Boy Scouts and other designated youth groups pursuant to the Boy Scouts of America Equal Access Act. The lack of English language skills shall not be a barrier to admission or participation in the District's activities and programs. The Gilbert Unified School District also does not discriminate in its hiring or employment practices. This notice is provided as required by Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, and the Americans with Disabilities Act of 1990. Inquiries about Title IX may be referred to the Title IX Coordinator, the U.S. Department of Education's Office for Civil Rights or both. The nondiscrimination policy and grievance procedures are located on the Gilbert Public Schools website.
    $19.4 hourly 60d+ ago
  • ASDOH - Sterilization Team Lead

    A.T. Still University 4.4company rating

    Team leader job in Mesa, AZ

    A.T. Still University's Arizona School of Dentistry & Oral Health (ATSU-ASDOH) is seeking a full-time non-exempt Sterilization Team Lead on the Mesa, Arizona campus. The Sterile Lead assists the Sterilization Manager in overseeing daily operations, ensuring compliance with Infection control standards, and maintaining efficient workflow within the sterilization area. This position serves as the primary point of contact between sterilization support staff and clinical teams, ensuring that all instruments, kits, and equipment is processed, stored, and distributed accurately and safely. **Job Duties:** + Oversee daily sterilization workflow, including receiving, cleaning, packaging, sterilizing, and distributing instruments & equipment. Ensure all processing follows CDC, OSHA, and institutional infection control protocols. + Perform biological and mechanical monitoring for autoclaves, record and report results to the Sterilization Manager. + Provide daily guidance to the sterilization staff. + Monitor and restock sterilization supplies. + Support instrument repair, replacement, and labeling processes. + Assist in tracking instrument usage and rotation to prevent shortages. + Coordinate with the Sterilization Manager and facilities for repairs or calibrations. + Perform daily DART-Bowie Dick tests and weekly spore testing. + Enforce safety procedures, PPE compliance, and proper handling of contaminated instruments. + Train new staff and students on sterilization procedures, infection control, and equipment handling. + Other duties as assigned. **Skills & Experience:** + High school diploma plus one year of technical training or schooling required. + ADS-OSAP/DANB infection control certification. + CDA preferred or equivalent experience within dental environment. + HIPAA and FERPA Regulations. + OSHA Regulations. + EHR Inventory Control Software. + CPR certification. ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits . A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities. In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.
    $68k-114k yearly est. 27d ago
  • Operations Supervisor

    Simco Electronics 4.1company rating

    Team leader job in Scottsdale, AZ

    Manage day-to-day operations of a work section of a commercial calibration and repair laboratory to meet and exceed customer requirements and company objectives. Responsibilities may include a combination of technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures on new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Responsibilities and Duties Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service. Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities. Manage and control key variable expense accounts, technical and administrative staff. Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System). Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant. Support the Regional Director/VP in key initiatives and projects. Recommendation for asset acquisition with appropriate justification Qualifications 1. Experience managing a technical service group at a company in a relevant or comparable industry. 2. At least 10 years' experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable. 3. At least 2 years' experience as a section lead or supervisor. 4. Excellent oral and written communication skills. 5. Knowledge of MS Office applications. 6. Ability to manage and motivate employees. Physical Demands Must be able to lift up to 45 lbs without assistance. Occasional standing and bending are required. Working Environment Work primarily in a laboratory or manufacturing environment at a SIMCO location and or customer sites. Travel may be required to other domestic and possibly international locations. What We Offer Full-time Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement Paid time off with vacation, sick and holiday leave SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. About Us: SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ********************** For the second year in a row, SIMCO has been named #1 on a list of "The Best Places to Work" in the Bay Area by the Silicon Valley Business Journal and San Francisco Business Times.
    $40k-61k yearly est. Auto-Apply 60d+ ago
  • Team Lead Claims Clinical Documentation Reviewer

    Arizona Department of Administration 4.3company rating

    Team leader job in Phoenix, AZ

    AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Team Lead Claims Clinical Documentation Reviewer Division of Fee for Service Management (DFSM) Job Location: Address: 150 N 18th Avenue Phoenix, Arizona 85007 This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Posting Details: Salary: $71,032 - $72,532 FLSA Status: Non-Exempt Grade: 21 Closing Date: Open until filled Job Summary: The Team Lead will ensure and provide direct oversight to each BH Clinical Review Team member to verify their clinical reviewer competencies in the following areas: Utilizing standard work procedures to complete clinical reviews of behavioral health records and claims. Meet on-going competencies and training metrics for accurate use of PMMIS/Claims Processing Software, EDMS, Service Now, and Microsoft applications. Collaborate with PPR Program Manager and DFSM policy subject matter experts to assist reviewers with maintaining current knowledge of State, Federal, and AHCCCS laws, policies, and practices as applicable to behavioral health. Assist PPR Program Manager with new hires of BH reviewers including but not limited to: pre-screening, interviewing, on-boarding, and on-going training/clinical oversight. Under the guidance of the Pre-Payment Review Program Manager, the team lead will assist and co-facilitate internal team meetings and by-weekly individual oversight sessions. The team lead will assist with BH reviewer goal setting and on-going support to meet monthly/quarterly objectives including cross-training in various domains outside of the behavioral health clinical reviews. The team lead will engage in on-going monitoring and support of BH reviewer work-related stressors, clinical and technical challenges/questions, and work to mitigate daily needs and concerns. The Team Lead will work closely with PPR Program Manager, Claims Operations Manager, and Clinical Consultants/SME's to identify and resolve immediate or systemic complications associated with the BH clinical review processes. Under the guidance of the Pre-Payment Review Program Manager, the team lead will assist with behavioral health provider Technical/Clinical Assistance meetings that aim to support providers with their compliance of contractual, regulatory, and statutory obligations for Fee-for-Service (FFS) members. The Team Lead will assist with submissions of OIG referrals for suspected fraud, waste, and abuse. The Team Lead will assist with evaluating and monitoring trends in over and underutilization of covered services/codes billed. Contribute to evaluating and organizing claims and clinical information from multiple sources, including utilization data, case file reviews, and formal clinical audits. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Major duties and responsibilities include but are not limited to: • Will assist to ensure each team member is performing to the highest level and accordance to the direction of the Prepayment Review Program Manager, Claims Administrator and DFSM Leadership. • Meet with the Prepayment Review Program Manager and/or other team leads and/or supervisors to discuss overall unit objectives and individual staff metrics, and to develop a fluid management plan that contains the action steps on how, as a management team, we can succeed on all assigned tasks and leadership's expectations. • Assist in facilitating assigned team meetings, huddle boards and similar meetings. Encourage staff to participate in these meetings so innovative ideas can be discussed and implemented, to improve overall team metrics. • Participate in the development and delivery of trainings relating to the improvement of the overall BH pre-payment claims review process, audit and related areas. • Participate in internal and external meetings as requested and collaborate with other DFSM Claims staff to ensure full understanding of team and departmental work flows. • Become efficient in utilizing the Arizona Health Care Cost Containment System (AHCCCS) information system called Prepaid Medical Management Information System (PMMIS), in order to process pre-payment reviewed claims and have the ability to train staff on this integral system. Knowledge, Skills & Abilities (KSAs): Knowledge: • Service Authorization concepts, principles, and strategies • Advanced knowledge of the behavioral health service delivery system and the needs of children and the needs of individuals designated as SMI • Principles of behavioral health management and assessment • Individual service planning process and substance abuse treatment • HCPCS codes Levels I & II and, knowledge of International Classification of Diseases, DSM IV/V coding and medical billing guidelines • Medical technology, computer data retrieval and input, including EHR, HIE, etc • Medicaid and Medicare Federal Regulations, State Statute, Rules, and Policies applicable to AHCCCS programs • AHCCCS program design and implementation, prior authorization functions and responsibilities, provider network, and funding source • Familiarity with American Indian Tribes, programs and policy Skills: • Problem solving identification, evaluation, and imitation of appropriate action and case management assessment • Excellent verbal/written communication skills, with FFS Providers • Organizational skills to coordinate, monitor and report on multiple cases simultaneously • Analytical skills to identify and correlate specific patterns, initiate investigations, submit findings and recommendations • Strong interpersonal skills in working with people of diverse cultures and socioeconomic backgrounds • Documentation, research, and reporting of data and trends • Strong computer skills including Microsoft and Google Suite Abilities: • Strong ability to collaborate with others for mutually beneficial outcomes • Interpret clinical information and assess implications for treatment • Read, interpret, and apply complex rules and regulations • Independent decision making yet knowing when to elevate the decision • Drive long distances when required • Ability to work Telecommute Selective Preference(s): Arizona Driver's License Minimum: Three or more years clinical and programmatic experience working with the behavioral health service delivery systems. Behavioral Health Professional (independent/associate license within AZ), Licensed Nurse and/or related licensed professional. Preferred: Advanced experience in clinical and/or claims supportive documentation review and analysis. Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $71k-72.5k yearly 18d ago
  • Human Performance Specialist - Site Lead

    LMR Technical Group

    Team leader job in Glendale, AZ

    The Human Performance Specialist - Site Lead for the human performance team will support the Comprehensive Readiness for Aircrew Flying Training (CRAFT) program. The Human Performance Specialist - Site Lead provides mission-focused support to U.S. Air Force aircrew through physical, cognitive, and behavioral performance training services depending upon the practitioner's skill set. Additionally, this position oversees daily site operations and ensures contract compliance. Site Leads are the primary point of contact for the site and facilitate collaboration with Government stakeholders, squadron leadership, and the CRAFT program office. Duties and Responsibilities: Deliver specialized Human Performance services that can include strength and conditioning, cognitive training, nutrition, physical therapy, and recovery modalities; skill set dependent. Implement and monitor performance plans aligned with operational demands. Collaborate with interdisciplinary teams and contribute to courseware development. Maintain accurate documentation of training sessions and outcomes. Other related duties as assigned. Required Qualifications: Master's or Doctoral degree in Exercise Science, Kinesiology, Physiology, Biomechanics, or a related field. 5+ years of experience providing Human Performance services to tactical aviation or other high performance DoD operational communities. Relevant Human Performance certification or license (e.g., NSCA - CSCS, AASP - CMPC, RD or CSSD, Massage Therapy state license in the state where services are provided, etc.) Current CPR and AED certification. Current (or ability to obtain and maintain) Secret security clearance (T3 background investigation). Please visit the following link for more information: ******************************************************************************************************************* U.S. citizenship is required to obtain a Secret clearance and work in this position. *This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include: Medical, Dental, and Vision Insurance Life, AD&D, and Short-Term Disability Insurance 401(k) Paid Time Off Paid Holidays Employee Assistance Program Continuing Education Reimbursement Program About LMR: LMR is a service-disabled veteran-owned small business that supports technology development and provides comprehensive joint warfighter training by leveraging the skills, experience, and knowledge of its personnel. LMR Technical Group is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. If you are a qualified applicant with a disability in need of an accommodation to complete the application process, please contact us at *************. EOE Disability/Veteran. EEOC Know Your Rights E-Verify Participation Poster Right to Work Poster Employee Polygraph Protection Act Poster FMLA Poster
    $40k-93k yearly est. 8d ago
  • STR MGMT/e-COMMERCE SUPERVISOR

    Fry's Food Stores 4.1company rating

    Team leader job in Glendale, AZ

    Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Strong organization skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Proficient in Microsoft Office Excellent oral/written communication skills Strong leadership skills DESIRED Bachelor's Degree Any experience with and knowledge of Point of Sale (POS) Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $43k-67k yearly est. 4d ago
  • Sr. Client Success Leader

    Smart Data Solutions LLC 3.9company rating

    Team leader job in Tempe, AZ

    Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Sr. Client Success Leader. This position is accountable for owning the partnership and delivery relationship with assigned book of business including communicating contractual, financial, operational and technology deliverables and subject matters. What you'll be doing? Perform and lead specific delivery activities working across teams to drive expected delivery outcomes Participate and work across teams as single point of contact for delivery in defining and finalizing deliverables, metrics, service levels and financials included in the Statement of Work, Master Service Agreement, or other contractual documents Responsible to identify opportunities for growth, driving upsell and cross sell opportunities Develop and maintain direct customer point of contact for delivery relationships. Proactively identify potential issues and drive resolution to avoid customer impact Facilitate continuous improvement through process improvement, automation and innovation Drive delivery excellence through voice of the customer and working across towers and disciplines to ensure we provide the highest quality service Manage overall account budgets and financials to meet or exceed targets Facilitate Steering Committee and Quarterly Business Reviews working with Client Partners and Internal Leaders Adherence to standards and/or best practices for collateral creation, contract management, delivery governance, and other key standards Support development and delivery of new products and services Perform other duties as assigned What we're looking for? Required skills: Bachelors in applicable area of expertise or equivalent experience. 7+ years for industry and field experience. Advanced proficiency in MS office applications. Advanced organizational and planning skills. Exceptional internal and external communication skills. Good priority setting and delegation skills. Solid analytical, problem solving, negotiation skills. Travel including overnight domestic, or some international trips will be required. Salesforce experience, preferred. Reporting and Metrics This position is responsible for the following metrics: Exceeding Internal Revenue Targets Minimal Pipeline Revenue Targets Customer Retention Production Forecast Accuracy Client Health Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $104k-157k yearly est. Auto-Apply 7d ago

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