Great pay $18.00-$20.00 per hour
(Depending on Experience)
Great benefits!
Free Parking
2 weeks PTO (Paid Time Off)
Immediate Hiring
Great Advancement Opportunities
We are food travel experts from SSP America. We are passionate about bringing cool, authentic restaurants
to airports that represent a taste of place.
At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.
Our Shift Supervisors are experts at a few things:
Having warm, friendly smiles
Respecting our customers
Leading a shift to ensure all operational standards are met or exceeded
Providing support and coaching to our teams
Here are a few things you can expect as a Shift Supervisor at SSP America:
Greet guests in a courteous and friendly manner
Run shifts according to SSP standards and operating procedures
Train new hires on operational standards and processes
Complete opening, on-going, and closing checklists as required
Provide support, coaching and direction to team to deliver business goals
Other duties as assigned
Skills and Other Requirements
High School Diploma or equivalent
Minimum of 6 months of experience in the food & beverage industry
Full Service and/or Quick Service restaurant experience, preferred
Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Excellent written and verbal communication
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
$18-20 hourly 23h ago
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Autonomous Vehicle Fleet Supervisor
Cognizant 4.6
Team leader job in Tampa, FL
Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Teams Leads. This role is On Site, and all candidates must reside in the United States.
The AVOS (Autonomous Vehicle Operator Supervisor) Team Lead plays a crucial role it coordinates all day-to-day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handles driver check-in processes, assigning work, and coordinates schedule rotations. Develops a safe team-oriented environment, maintains adherence to established protocols, and handles various tasks to ensure smooth operations.
Role Responsibilities:
Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner.
Manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day to day tasks.
Supervises operational targets and adjust schedules for operational efficiencies.
Ensure drivers comply and adhere to the procedural guidelines
Observe safety practices and take corrective action when required.
Monitors and handle break times for drivers to ensure compliance with regulations.
Assist dispatch supervisors, including coordinating wheelchair assistance calls.
Assist Operations/Depot Manager during training sessions and one-on-one meetings.
Interact with officials on routine matters during shifts.
Manage location under the direction of the General Manager.
Participate in disciplinary actions, including discharge meetings.
Perform other tasks as assigned.
Desired Skills & Experience:
High school diploma or GED, Bachelor's Degree preferred
3+ Years of supervisory experience.
Excellent customer service skills.
Availability to work in different shifts (24 hours).
Able to work independently and in a team-oriented environment.
Strong communication and conflict resolution skills.
Salary and Other Compensation:
Applications will be accepted until January 30th, 2025.
The hourly rate for this position is between $26 - $28 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don't just dream of a better way - we make it happen.
We take care of our people, clients, company, communities and climate by doing what's right.
We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
$26-28 hourly Auto-Apply 2d ago
Autonomous Vehicle Operations Supervisor
Aceolution
Team leader job in Tampa, FL
The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a supervisory or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
Significant travel required - approximately 90% of the time across locations.
$42k-73k yearly est. 1d ago
SBA Credit Risk Team Lead
Valley Bank 4.4
Team leader job in Tampa, FL
The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending.
Responsibilities include, but are not limited to:
Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes.
Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers.
Underwrite complex new loan requests and modifications.
Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package.
Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports.
Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority.
Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans.
Assure that credits are accurately risk rated and credits are properly monitored and reported.
Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division.
Create and maintain current BSA Information.
Adhere and comply with all requirements of watch list and EDD procedures.
Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts.
Assist in preparation of quarterly CLMR reports.
Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms.
As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders.
Required Skills:
Knowledge of SBA 7a Underwriting
Knowledge of credit underwriting, accounting and loan documentation with the ability to.
Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit teamleaders, department heads and senior management.
Proficient computer skills using Microsoft Word, Excel and Outlook.
Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers.
Strong personal time management skills.
Strong mathematical skills.
Strong credit skills.
Strong administrative skills.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions.
Required Experience:
High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position.
Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred.
Full-time/Part-time
Full-time
FLSA
Exempt
Location(s).
405 N Westshore Blvd, Tampa, Florida 33609, United States
180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range $110,600.00 - $195,700.00 / year
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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$45k-84k yearly est. 3d ago
Supervisor - Tampa
Pink Chicken New York
Team leader job in Tampa, FL
After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.
Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.
We are so excited to open our first store in the Tampa area, which is the perfect opportunity to set the foundation for this location.
Position Summary:
PINK CHICKEN is seeking a Supervisor to join our flock and represent our brand at our Tampa store in Hyde Park Village. This is a full-time opportunity for a customer-focused retail leader who is passionate about service, sales, and building meaningful customer relationships.
The Supervisor plays a key role in supporting the Store Manager with daily store operations while leading on the sales floor. This role has a strong focus on clienteling and relationship-building.
Key Responsibilities
Support the Store Manager in maintaining a positive, high-performing store culture focused on exceptional customer service, teamwork, and results
Lead by example on the sales floor, consistently delivering strong personal sales performance
Own clienteling efforts, including building and maintaining customer relationships, driving outreach, and coaching the team on effective clienteling practices
Partner with the Store Manager to set expectations and accountability around client outreach, follow-ups, and repeat business
Provide hands-on coaching to sales associates to elevate service standards and selling behaviors
Maintain strong product knowledge and effectively communicate brand stories and product details to customers
Assist with visual merchandising and maintaining brand standards on the sales floor
Support store operations including opening and closing procedures, restocking, and organizing back stock
Assist with inventory management, including receiving shipments and replenishing the sales floor
Support training of new team members and reinforce service and operational expectations
Help plan and support in-store events and community outreach initiatives
Adhere to and help enforce company policies, procedures, and presentation standards
Take direction well and execute tasks with consistency and attention to detail
Maintain a high level of professionalism, integrity, and accountability at all times
Qualifications:
2+ years of retail experience preferred
Demonstrated ability to drive sales through excellent customer service and relationship-building
Passion for clienteling and developing repeat business
Strong interpersonal and communication skills
Ability to lead by example and positively influence team performance
Organized, reliable, and able to take ownership of responsibilities
Basic understanding of retail operations and visual standards
Ability to frequently bend, lift, carry, and move merchandise weighing up to 30 pounds
Flexibility to work days, evenings, weekends, and holidays
Compensation
At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
The annual total cash compensation is $20/hour. However, actual pay can vary based on a candidate's qualifications, skills and competencies, as well as location.
Equal Employment Opportunity Statement
Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.
Disability Accommodation
We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Employment Eligibility
Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.
$20 hourly 3d ago
Kids Team Manager
The Spring of Tampa Bay Inc. 3.3
Team leader job in Tampa, FL
Job DescriptionDescription:
Manages and oversees The Spring's children's programs including the Kid's Team Program and daycare. Supervises the Kid's Team Advocates, daycare staff, and coordinates activities. Ensures high quality programs are available to all children residing in shelter.
Responsibilities and Duties
Directly oversees and manages the Kid's Team. Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Includes interviewing, hiring, training, scheduling and coaching employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Oversees and ensures that staff comply with ethical standards and quality of service.
Participates in developing and implementing Children's Services program curriculum, policies, procedures, forms, and guidelines with the supervisor.
Coordinates meaningful, fun, and engaging services for children and families in shelter.
Engages families to encourage them to participate in the Kid's Team program.
Ensures appropriate child care licensing is maintained as required of employees; and funding source standards and reporting requirements are adhered to for the department. Oversees maintaining written records required for programmatic reporting, including compiling and preparing data reports for funders.
Meets with Kid's Team staff on a regular basis for supervision and guidance.
Facilitates child care classes, provides child care, before and after school care, groups for children, provides supportive counseling, and case management for children, as needed.
Creates outcome reports for program delivery, including group pre/posttests.
Conducts community presentations to community professionals.
Attends staff meetings, training sessions, and supervisory meetings as required.
Supplements and assists the daycare staff as needed.
Occasional duties or projects which may be performed at irregular intervals:
Performs other related duties as assigned.
Accountability: Areas in which the position is accountable/responsible:
Control of Costs: Has accountability for costs invoked by the department. Approves departmental and employee expenses as required.
Budgets: Must maintain expenditures to ensure they are within the department's budget. Compiles information and assists the supervisor with preparing the department's budget.
Policy Planning and Development: Is instrumental in the department's policy development and implementation.
Customer Service: Has high degree of responsibility for maintaining quality services to children and families. Represents The Spring with professionalism.
Records: Oversees that records and documentation are accurate and current.
Quality Control: Oversees the department and ensures high quality care and counseling are provided by staff members.
Supervision Responsibility:
Supervises the Kid's Team, interns and volunteers of the program.
Business-Related Contacts:
Internal: Has contact with other program staff to provide technical assistance or to work together on a project. Has contact with volunteers who staff The Spring of Tampa Bay and agency Board of Directors during fund raisers.
External: Has contact with community leaders during program monitoring visits, presentations, educational purposes, and shelter tours. Occasionally has contact with representatives of funding sources during programmatic monitoring visits.
Requirements:
Education/Training/Experience
Bachelor's Degree in Early Childhood Education, Child Development, Elementary Education or Special Education or related field.
At least one year of qualifying teaching experience in a certified child care center or comparable group care program in the care of preschool age children.
Five years progressively responsible, professional child development experience, including two years of supervisory experience.
Position requires Infant Child CPR Certification, First Aid Certification, Food Handlers License, and successful completion of a background investigation.
MUST have active Childcare Director Credentials.
Specialized equipment or machines used in the course of the duties of the position.
Computer (word processing and spreadsheet applications).
Certification or Licensing Requirements
Valid Florida driver's license, two years driving experience, acceptable Motor Vehicle Report, active automobile insurance and dependable transportation is required.
Requires 24-hour FCADV/DCF Core Competency training and additional 6 hours to qualify for Privilege status.
Requires ongoing 16-hours of FCADV/DCF related training after the first year
Must be able to pass and maintain a Level II background check
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires verbal communication on an individual and group basis (in person and by telephone), supervising groups of children, and compiling/preparing reports. Traveling to public and private educational facilities and presenting information to groups and individuals is also required. The position requires walking, standing, sitting, reaching, and using hands. Stooping and crouching are sometimes required (to play with children and to sit on the floor with the group). Talking and hearing is required most of the time. The job requires lifting and/or moving up to 25 pounds. The position also requires close vision for preparing and viewing documents and ability to adjust focus.
Work Environment
Work is generally performed in both classroom and an outdoor environment, with frequent interruptions and irregularities in the work schedule. Frequent walking, standing, lifting, stooping, or carrying of equipment and materials may be required. Incumbents may be required to lift and carry up to 50 pounds. Incumbent may be exposed to infectious diseases.
Additional Remarks:
Strong communication skills (both verbal and written) are required. Must be able to work with minimum amount of supervision.
Behavior Expectations:
The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are…
Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.
Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.
Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.
A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.
Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good.
A Safe Space. Safety leads each interaction with survivors.
Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.
$41k-56k yearly est. 31d ago
Senior Staff Coordinator/Site Lead, DOD CENTCOM
Dexis 4.0
Team leader job in Tampa, FL
Job Description
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting for an experienced Senior Staff Coordinator to serve as the contractor site lead for U.S. Central Command (USCENTCOM). The position coordinates with the Contracting Officer Representative (COR) to manage task order staff and oversee administrative functions while providing critical SharePoint administration and coordination support across the organization. This position is contingent upon contract award.
Responsibilities
The Senior Staff Coordinator will manage day-to-day operations and administrative functions while serving as the primary liaison between contract staff and government leadership. This role involves coordinating task order execution, tracking contractor effort, and providing comprehensive administrative support across multiple secure networks.
Key duties include:
Serve as contract site lead and primary liaison with the COR
Manage task order administrative functions and personnel tracking
Administer J5-Plans Tasker Management Tool
Maintain SharePoint and organizational file servers on SIPR and JWICS
Coordinate travel requests and Additional Work Effort documentation
Manage facility and security access requirements Support calendar management and battle rhythm events
Serve as Lead Scheduler for TSVTC coordination
Provide technical liaison support between users and help desks
Qualifications
Minimum 12 years of military service
Minimum 3 years experience at Joint or Combined Command Headquarters
Minimum 4 years SharePoint experience
Minimum 2 years SharePoint Administrator experience
Demonstrated proficiency with Microsoft Office Suite
Strong organizational and coordination skills
Active DOD Secret security clearance
Preferred Qualifications
Prior experience at USCENTCOM
Experience with Defense Travel System
Knowledge of CENTCOM administrative processes
Background in secure network administration
Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" - that's how Dexis goes "all in." How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.
$61k-104k yearly est. 11d ago
Senior Staff Coordination Services/Contractor Site Lead
Core One
Team leader job in Tampa, FL
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!
This position is contingent upon award.
Security Requirement: Top Secret/SCI Clearance
This position is contingent upon contract award.
Roles and Responsibilities: • Serve as the contractor site lead for all SPPS contracted personnel • Manage task order staff in alignment with PWS workload requirements and COR direction • Coordinate daily operations and support for the Directorate and contract staff • Maintain short- and long-range calendars for key leaders and battle rhythm events • Oversee administrative functions and personnel tracking for task completion • Generate and submit contractor travel and Additional Work Effort (AWE) requests • Maintain records of travel and AWE expenditures • Provide facility and administrative support at various government locations • Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings • Support daily reporting, personnel evaluations, supply inventory, and security management • Maintain SharePoint and Organizational File Servers/sites on SIPR and JWICS networks • Coordinate staff clearance validations and facility access updates • Assist with travel coordination and Defense Travel System (DTS) usage • Serve as Lead Scheduler for TSVTCs for J5-Plans • Liaise with help desks to resolve technical issues efficiently Position Requirements: • 12+ years of military service • 3+ years of experience at a Joint or Combined Command Headquarters • 4+ years of experience working with SharePoint • 2+ years as a SharePoint Administrator • Proficiency in Microsoft Word, Excel, and PowerPoint Preferred Skills: • Strong organizational and communication skills • Ability to manage multiple priorities in a dynamic environment • Experience with classified networks and task management systems • Familiarity with government contracting and compliance standards
Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability
__PRESENT
$46k-96k yearly est. Auto-Apply 58d ago
Senior Staff Coordination Services/Contractor Site Lead
Ascendancy Group Ltd.
Team leader job in Tampa, FL
Job DescriptionDescription:Senior Staff Coordination Services/Contractor Site Lead
The Ascendancy Group's Mission
To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.
Overview
The Ascendancy Group is seeking a highly experienced and mission-focused Senior Staff Coordinator / Contractor Site lead to oversee operations and personnel supporting SPPS contracted staff. This role serves as the primary point of contact for contract execution, coordination, and administrative oversight, reporting directly to the Contracting Officer Representative (COR). The ideal candidate will bring extensive military experience, proven leadership in joint command environments, and technical expertise in SharePoint and Microsoft Office tools.
Security Requirement: Top-Secret/SCI Clearance is required.
*This position is contingent upon contract award.
Roles and Responsibilities:
· Serve as the contractor site lead for all SPPS contracted personnel
· Manage task order staff in alignment with PWS workload requirements and COR direction
· Coordinate daily operations and support for the Directorate and contract staff
· Maintain short- and long-range calendars for key leaders and battle rhythm events
· Oversee administrative functions and personnel tracking for task completion
· Generate and submit contractor travel and Additional Work Effort (AWE) requests
· Maintain records of travel and AWE expenditures
· Provide facility and administrative support at various government locations
· Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings
· Support daily reporting, personnel evaluations, supply inventory, and security management
· Maintain SharePoint and Organizational File Servers/sites on SIPR and JWICS networks
· Coordinate staff clearance validations and facility access updates
· Assist with travel coordination and Defense Travel System (DTS) usage
· Serve as Lead Scheduler for TSVTCs for J5-Plans
· Liaise with help desks to resolve technical issues efficiently
Position Requirements:
· 12+ years of military service
· 3+ years of experience at a Joint or Combined Command Headquarters
· 4+ years of experience working with SharePoint
· 2+ years as a SharePoint Administrator
· Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred Skills:
· Strong organizational and communication skills
· Ability to manage multiple priorities in a dynamic environment
· Experience with classified networks and task management systems
· Familiarity with government contracting and compliance standards
The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust.
We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.
If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!
Requirements:
$46k-96k yearly est. 22d ago
Senior Staff Coordination Services/Contractor Site Lead
The Ascendancy Group
Team leader job in Tampa, FL
Senior Staff Coordination Services/Contractor Site Lead The Ascendancy Group's Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview The Ascendancy Group is seeking a highly experienced and mission-focused Senior Staff Coordinator / Contractor Site Lead to oversee operations and personnel supporting SPPS contracted staff. This role serves as the primary point of contact for contract execution, coordination, and administrative oversight, reporting directly to the Contracting Officer Representative (COR). The ideal candidate will bring extensive military experience, proven leadership in joint command environments, and technical expertise in SharePoint and Microsoft Office tools.
This position is contingent upon contract award.
Security Requirement: A Top-Secret/SCI Clearance is required. Roles and Responsibilities: • Serve as the contractor site lead for all SPPS contracted personnel • Manage task order staff in alignment with PWS workload requirements and COR direction • Coordinate daily operations and support for the Directorate and contract staff • Maintain short- and long-range calendars for key leaders and battle rhythm events • Oversee administrative functions and personnel tracking for task completion • Generate and submit contractor travel and Additional Work Effort (AWE) requests • Maintain records of travel and AWE expenditures • Provide facility and administrative support at various government locations • Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings • Support daily reporting, personnel evaluations, supply inventory, and security management • Maintain SharePoint and Organizational File Servers/sites on SIPR and JWICS networks • Coordinate staff clearance validations and facility access updates • Assist with travel coordination and Defense Travel System (DTS) usage • Serve as Lead Scheduler for TSVTCs for J5-Plans • Liaise with help desks to resolve technical issues efficiently Position Requirements: • 12+ years of military service • 3+ years of experience at a Joint or Combined Command Headquarters • 4+ years of experience working with SharePoint • 2+ years as a SharePoint Administrator • Proficiency in Microsoft Word, Excel, and PowerPoint Preferred Skills: • Strong organizational and communication skills • Ability to manage multiple priorities in a dynamic environment • Experience with classified networks and task management systems • Familiarity with government contracting and compliance standards The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!
$46k-96k yearly est. 60d+ ago
Florida Water Treatment Leader
Brown and Caldwell 4.7
Team leader job in Tampa, FL
Brown and Caldwell is looking for a Drinking Water Treatment Project Manager and Client Service Manager to join our water treatment practice. This candidate will help lead strategic drinking water projects to support respective teams in pursuits, execution, design and construction. This individual will also support the growth of the Drinking Water Practice at Brown and Caldwell by serving in capacities such as Client Service Manager for key clients. The ideal candidate should be a strong leader, with the ability to drive projects and pursuits forward while working with a high-functioning team. Our successful candidate will have a positive, can-do attitude; will be flexible and self-motivated, creative, quality-oriented with attention to detail and will be accountable for this specialty's growth and operation. The ideal candidate will be highly involved and engaged in the drinking water industry and familiar with local clients.
This role has the potential to work virtually.
* Lead drinking water projects as Project Manager.
* Lead drinking water business development efforts as a Client Service Manager.
* Work with Area Drinking Water Practice Leaders to understand and support drinking water opportunities. Assess resource gaps and work with other BC leaders to support key strategic hires.
* Coordinate with the Drinking Water Practice to develop relevant marketing materials.
* Work with the Regional Practice Leader and Area Practice Leader to develop and foster a team of drinking water treatment specific Design Managers and develop process / mechanical design engineers to serve BC needs in the region.
* Provide guidance on selection of water treatment technical solutions.
* Provide conceptual ideas based on available information for proposals and pre-design efforts.
* Assist with proposal development and support project pursuits, including development of design scope and fee, and participate in proposal interviews with clients at the request of Client Service Teams.
* Maintain status as a drinking water Subject Matter Expert.
* Engage in local and regional drinking water industry associations such as the American Water Works Association.
* Be familiar with challenges unique to water treatment throughout the country.
Desired Skills and Experience:
* Master's degree in Engineering (Civil, Mechanical, Chemical, Biological, or Environmental) preferred. Bachelor's degree required.
* Minimum of 10 years of related professional experience as a water treatment design Engineer preferred.
* PE license required and ability to acquire licensure in multiple states as required.
* Minimum of 5 years' experience in project management and client service management.
* Experience in project and sub-consultant management.
* Strong leadership skills and high emotional intelligence.
* Strong verbal/written communication skills and ability to work well independently, and in both in-person and remote team environments.
* Must have experience in proposal development and project pursuit support.
* Must have experience in presentations to clients, industry conferences, and project teams.
* Experience in Design-Build project delivery preferred.
* Candidate must be willing and able to travel, up to 30% of the time.
* Valid driver's license and good driving record.
Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $145,000 - $199,000
You can view
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
About Brown and Caldwell
Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************
This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.
#ACE25
#ACE25
$65k-87k yearly est. 60d+ ago
Senior Automations Supervisor
Tropicana Products, Inc. 4.9
Team leader job in Bradenton, FL
Fresh-Squeezed Legacy, Bold New Chapter Tropicana Brands Group is a $3B startup aiming to revolutionize the beverage category. Formed in 2022 as a joint venture between PAI Partners and PepsiCo, our portfolio includes iconic brands like Tropicana, Naked, KeVita, Izze, Copella, and Punica. With over 76 years of global leadership in the orange juice category, we're committed to preserving this legacy while driving innovation in other areas. From reimagining orange juice to creating functional smoothies and driving afternoon refreshments, we are striving to become the undisputed global leader in fresh and chilled beverages.
The Supply Chain function is essential to Tropicana Brand Group's success by enhancing operational efficiency, reducing costs, and ensuring the timely delivery of high-quality products. By improving warehouse operations, optimizing transportation routes, and refining inventory management practices, the team plays a critical role in streamlining processes. Collaborating with other departments to align strategies, the Supply Chain team ensures that Tropicana meets customer demands while maintaining a high standard of performance and cost-effectiveness. Through their efforts, they contribute to both short-term achievements and long-term growth.
Your Next Pour: The Opportunity
We are looking to add a Supervisor to our Electrical Maintenance team. This role will be responsible for contributing to the success of the Bradenton Plant by working in tandem with the EI&A Manager to provide leadership for four Automation Engineers. Responsibilities include ensuring the safety and performance of Automation Engineers and maintain a high standard of customer service. Tropicana is looking for a critical thinker with exceptional communication, influencing and relationship management skills who thrives in a fast-paced environment. Additional responsibilities include:
* Provide direction, tools, training, coaching and troubleshooting support for Automation Engineers and coordinate with external technical support when necessary to meet business needs
* Work with EI&A Manager and customers to prioritize and delegate Automation team tasks
* Participate in identifying and developing strategies in reliability fundamentals that develop front line team competencies and improve effectiveness to allow Automation team to focus on driving process improvement and upgrades
* Motivate Automation Engineers to achieve plan goals and monitor progress to plan and performance
* Prioritize work requests with production area supervisors to balance business needs with available resources
* Serve as liaison between end users and Automation Engineers when necessary to ensure clear communication and expectations are met
* Ensure all safety rules, procedures, policies and Good Manufacturing Practices (GMP) are followed
* This role requires regular presence on the plant floor
* This role requires occasional work in poor weather conditions, including heat, cold, wind, and rain and occasionally lifting up to 40 lbs.
* This role requires occasional off-shift and weekend work and may require some travel (less than 5%)
The Perfect Blend: Experience
* A minimum of 5 years of experience of industrial controls and automation experience in a manufacturing environment as technician, OEM or integrator preferred
* A minimum of 2-years of supervisory experience preferred
* Demonstrated technical experience in electrical and instrumentation system maintenance, repair and troubleshooting of utilities and/or production equipment
* Knowledge of Industrial Network Protocols including Ethernet, DeviceNet, Profibus, ControlNet, DH+, etc.
* PLC programming proficiency (Rockwell Automation Logix 5, 500, 5000)
* Knowledge of common controls components including variable speed drives, safety devices, vision systems, servos, etc.
* Experience in HMI/Visualization programming including Wonderware InTouch, AB PanelView Plus
* Knowledge in Network Management, Layer2/3 switching, spanning tree, VLANs a plus
* Knowledge of SQL and Aveva Historian database development and management
* Assist Plant Engineering with automation and controls Capital Project Scope development, creation and implementation
* Project management and Microsoft Suite/Office skills
* Superior team building and ability to communicate technical and business information effectively
* Industrial Data Centers, Storage Area Networks, Server Management a plus
* VMware Virtualization solutions a plus
* Knowledge of Medium voltage electrical switch gear and distribution, NEC a plus
* Ability to give and receive constructive feedback and lead a team-based approach to decision making
Foundational Ingredients: Requirements
* Electrical Engineering Bachelor's degree preferred, or equivalent experience required.
* Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future
* Must be located in Bradenton, FL surrounding area or willing to relocate for the duration of employment.
Perks That Pack a Punch
TBG is pleased to offer you a comprehensive benefits package which includes a 401(k) plan, medical, dental, vision, company provided life, STD and LTD insurance. In addition, you may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.
$34k-53k yearly est. 60d+ ago
Senior Staff Coordination Services/Contractor Site Lead
Calhoun International 4.7
Team leader job in Tampa, FL
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!
This position is contingent upon award.
Security Requirement: Top Secret/SCI Clearance
* This position is contingent upon contract award.
Roles and Responsibilities:
* Serve as the contractor site lead for all SPPS contracted personnel
* Manage task order staff in alignment with PWS workload requirements and COR direction
* Coordinate daily operations and support for the Directorate and contract staff
* Maintain short- and long-range calendars for key leaders and battle rhythm events
* Oversee administrative functions and personnel tracking for task completion
* Generate and submit contractor travel and Additional Work Effort (AWE) requests
* Maintain records of travel and AWE expenditures
* Provide facility and administrative support at various government locations
* Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings
* Support daily reporting, personnel evaluations, supply inventory, and security management
* Maintain SharePoint and Organizational File Servers/sites on SIPR and JWICS networks
* Coordinate staff clearance validations and facility access updates
* Assist with travel coordination and Defense Travel System (DTS) usage
* Serve as Lead Scheduler for TSVTCs for J5-Plans
* Liaise with help desks to resolve technical issues efficiently
Position Requirements:
* 12+ years of military service
* 3+ years of experience at a Joint or Combined Command Headquarters
* 4+ years of experience working with SharePoint
* 2+ years as a SharePoint Administrator
* Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred Skills:
* Strong organizational and communication skills
* Ability to manage multiple priorities in a dynamic environment
* Experience with classified networks and task management systems
* Familiarity with government contracting and compliance standards
Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability
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$34k-61k yearly est. 57d ago
Team Lead Shipping/Receiving (Full-Time)
Hvfollettlocation
Team leader job in Tampa, FL
Position Overview The Team Lead Shipping/Receiving oversees the shipping and receiving department. Is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. Direct activities to meet the financial and marketing objectives of the company. Act as the leader on duty, responding to customer and associate concerns in the absence of the store manager. As well as opening and closing the store and ensuring all bookstore property and personnel are secure.
Responsibilities
Supervises the work activities of sales associates FT/PT and Temporary, including:
Trains new associates FT/PT and seasonal associates hired for peak seasons.
Ensures Sales Associates follow company and store policies, procedures, and standards.
Oversees the maintenance of systems data, forms, files, and reports in accordance with Store policies and procedures.
Ensure the shipping/receiving area has adequate supplies and materials and area is neat, clean, and organized.
Establish and maintain relationships with publishers to ascertain the status of an order or damaged books and/or return to vendors.
Verifies items scanned at the correct price and moves items to the appropriate store location.
Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received and not damaged and enters them into store systems in compliance with company policies, procedures, and standards.
Records receipt of shipments and complete shipping logs.
Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system.
Weighs incoming/outgoing cartons and may unload or load trucks or pallets.
Packs and affixes shipping labels with proper postage on packed cartons.
May prepare inter-store transfer forms.
Unloads boxes and prepares products to stock on bookshelves and/or displays.
Directs customers to the area of the store their item is in and answers routine inquiries.
Leads efforts to reduce in-store shrink activity through Asset Protection education, awareness, and compliance.
Acts as the key carrier with store opening and closing responsibilities.
Other duties as assigned.
Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour
$12-24.3 hourly 12h ago
Retail Team Lead (FT)
New Balance 4.8
Team leader job in Ellenton, FL
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION
As part of the New Balance Retail LeadershipTeam, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies.
MAJOR RESPONSIBILITIES
Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
Be results driven in achieving our store key performance indicators through training and development of our associates
May assist store manager in creating the schedule and taking the lead in floor moves
Deliver a great guest experience utilizing our GUEST service model
Be operationally sound, opening/closing the store, inventory control, operational procedures
Be involved in recruiting/interviewing/hiring of top talent
Follow safety and reporting regulations, including proper lifting procedures
REQUIREMENTS FOR SUCCESS
Must be 18 years of age or older
2 years' retail supervisory experience preferred
High school diploma or equivalent educational experience
Demonstrated leadership ability
Strong customer service and verbal communication skills
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Ellenton, FL Retail Only Pay Range: $16.40 - $20.50 - $24.60 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$16.4-20.5 hourly Auto-Apply 2d ago
Call Center Supervisor
Safepoint MGA, LLC
Team leader job in Tampa, FL
Job DescriptionAre you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer Service Supervisor role today!
Job Summary
Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities
Directly involved in the recruitment of the Customer Service employees.
Create comprehensive training program for newly hired employees.
Facilitate training program and job shadowing program.
Partner with technology to build efficiency and automation into the work flow.
Partner with Marketing to build agent relations.
Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
Communicates effectively internally and externally.
Other tasks and projects as may be assigned
Essential Functions
Ability to communicate clearly verbally and in writing
Ability to supervise and provide guidance to Customer Service Representatives and direct reports
Ability to obtain and maintain resident licensing through the Florida DFS and reciprocal licensing in all 50 states in the continental US
Ability to think critically, assess risk, and make informed decisions
Ability to commit to attendance schedule on-site
Qualifications
5-7 years of experience in property and casualty insurance.
2-3 years of experience as a Supervisor in a call center environment
State of Florida 440, 20-44, or 220 licensure, or the ability to obtain a 440 license within first 30 days
Thorough knowledge of the underwriting process and the analytics involved.
Excellent communication and organizational skills
Advanced computer skills and strong systems knowledge
College degree preferred
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
Prof. Development and Educational Assistance Programs
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
15 Paid Time-Off Days
3 Discretionary Days
5 Parental Leave Days
5 Jury Duty Days
5 Bereavement Days
8 Company Paid Holidays
Health Insurance
Dental Insurance
Vison Insurance
Short and Long Term Disability Insurance (company paid premium)
Flexible Spending Accounts with Company Contribution
Health Savings Accounts with Company Contribution
Employee Life and AD&D Insurance
Dependent Life and AD&D Insurance
Company paid AAA Membership
Company paid Identity Theft Protection
Other Ancillary Insurance Benefit Programs
And more…
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.
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$31k-51k yearly est. 3d ago
Call Center Supervisor
Harrison Gray Search & Consulting
Team leader job in Clearwater, FL
Job Description
The Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for their assigned team.
Essential Duties and Key Expectations
Team Management & Service Levels: Lead and coordinate the team, constantly monitoring call center metrics to ensure all SLAs are met (e.g., minimum 90% of calls answered in 45 seconds; Average Speed to Answer under 40 seconds; Abandon Rate under 5%).
Call & Correspondence Oversight: Ensure prompt handling of all member/provider communications. Urgent email issues must be addressed within 4 hours, and all other correspondence/scheduled calls within 1 working day.
Support & Production: Handle calls during peak times to maintain service levels. Ensure representatives follow up on open issues and maintain a minimum production of 150 transactions (calls or written responses) per week.
Quality & Compliance: Maintain a team audit score average of 93% or higher. Ensure absolute team compliance with privacy (HIPAA) and data accuracy standards.
Client & Process Liaison: Act as the point of contact for external parties on escalated service issues. Assist in developing departmental policies and procedures.
Qualifications and Experience
Insurance Sector Experience Required: A minimum of 2 years in a Supervisory role within an inbound Customer Service Center, specifically servicing health insurance policies or benefits.
Total Call Center Experience: A minimum of 5 years working in an inbound Customer Service Center (as a Representative, Supervisor, or Trainer/Auditor).
Competencies
Strong organizational, interpersonal, and motivational skills.
Excellent written and verbal communication skills.
High level of reasoning and analytical skills; detail-oriented.
$31k-50k yearly est. 8d ago
Team Lead
Rack Room Shoes 4.2
Team leader job in Lutz, FL
31617
Full Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 665
Rack Room Shoes 665
Pay Range: 15.5
Tampa Premium Outlets
2224 Grand Cypress Drive Ste 715
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Lutz, Florida US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-36k yearly est. 5d ago
Senior Staff Coordinator/Site Lead, DOD CENTCOM
Dexis 4.0
Team leader job in Tampa, FL
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is recruiting for an experienced Senior Staff Coordinator to serve as the contractor site lead for U.S. Central Command (USCENTCOM). The position coordinates with the Contracting Officer Representative (COR) to manage task order staff and oversee administrative functions while providing critical SharePoint administration and coordination support across the organization. This position is contingent upon contract award.
Responsibilities
The Senior Staff Coordinator will manage day-to-day operations and administrative functions while serving as the primary liaison between contract staff and government leadership. This role involves coordinating task order execution, tracking contractor effort, and providing comprehensive administrative support across multiple secure networks.
Key duties include:
Serve as contract site lead and primary liaison with the COR
Manage task order administrative functions and personnel tracking
Administer J5-Plans Tasker Management Tool
Maintain SharePoint and organizational file servers on SIPR and JWICS
Coordinate travel requests and Additional Work Effort documentation
Manage facility and security access requirements Support calendar management and battle rhythm events
Serve as Lead Scheduler for TSVTC coordination
Provide technical liaison support between users and help desks
Qualifications
Minimum 12 years of military service
Minimum 3 years experience at Joint or Combined Command Headquarters
Minimum 4 years SharePoint experience
Minimum 2 years SharePoint Administrator experience
Demonstrated proficiency with Microsoft Office Suite
Strong organizational and coordination skills
Active DOD Secret security clearance
Preferred Qualifications
Prior experience at USCENTCOM
Experience with Defense Travel System
Knowledge of CENTCOM administrative processes
Background in secure network administration
Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” - that's how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.
$61k-104k yearly est. Auto-Apply 60d+ ago
Senior Staff Coordination Services/Contractor Site Lead
Ascendancy Group
Team leader job in Tampa, FL
The Ascendancy Group's Mission
To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.
The Ascendancy Group is seeking a highly experienced and mission-focused Senior Staff Coordinator / Contractor Site lead to oversee operations and personnel supporting SPPS contracted staff. This role serves as the primary point of contact for contract execution, coordination, and administrative oversight, reporting directly to the Contracting Officer Representative (COR). The ideal candidate will bring extensive military experience, proven leadership in joint command environments, and technical expertise in SharePoint and Microsoft Office tools.
Security Requirement: Top-Secret/SCI Clearance is required.
*This position is contingent upon contract award.
Roles and Responsibilities:
· Serve as the contractor site lead for all SPPS contracted personnel
· Manage task order staff in alignment with PWS workload requirements and COR direction
· Coordinate daily operations and support for the Directorate and contract staff
· Maintain short- and long-range calendars for key leaders and battle rhythm events
· Oversee administrative functions and personnel tracking for task completion
· Generate and submit contractor travel and Additional Work Effort (AWE) requests
· Maintain records of travel and AWE expenditures
· Provide facility and administrative support at various government locations
· Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings
· Support daily reporting, personnel evaluations, supply inventory, and security management
· Maintain SharePoint and Organizational File Servers/sites on SIPR and JWICS networks
· Coordinate staff clearance validations and facility access updates
· Assist with travel coordination and Defense Travel System (DTS) usage
· Serve as Lead Scheduler for TSVTCs for J5-Plans
· Liaise with help desks to resolve technical issues efficiently
Position Requirements:
· 12+ years of military service
· 3+ years of experience at a Joint or Combined Command Headquarters
· 4+ years of experience working with SharePoint
· 2+ years as a SharePoint Administrator
· Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred Skills:
· Strong organizational and communication skills
· Ability to manage multiple priorities in a dynamic environment
· Experience with classified networks and task management systems
· Familiarity with government contracting and compliance standards
The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust.
We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.
If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!
How much does a team leader earn in Bradenton, FL?
The average team leader in Bradenton, FL earns between $34,000 and $122,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Bradenton, FL
$65,000
What are the biggest employers of Team Leaders in Bradenton, FL?
The biggest employers of Team Leaders in Bradenton, FL are: