A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership.
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$200k-250k yearly 6d ago
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Global Customer Enablement Leader
Medium 4.0
Team leader job in New York, NY
Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal
Customer Success - Customer Enablement /
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$98k-141k yearly est. 3d ago
Group Leader (Fall 2025)
AretÉ Education 4.5
Team leader job in New York, NY
Group Leader
Schedule: Monday, Tuesday and Friday (2:15pm - 5:30pm)
As an employee of Areté working during the school day on-site at Arete Partner schools around NYC, we expect excellent performance in all of the following areas listed below.
Responsibilities & Expectations
Regular attendance for assigned weekly shifts during school day at assigned Partner School
Timely arrival to work
Lead orderly, safe, and caring arrival and dismissal procedures
Support teachers, administrators, and other school staff to surround all students and families entering the building with safe and caring context for learning
Support school staff with establishing safe hallways
A commitment to excellence in your work with students as demonstrated by your positive and caring presence with students and families
Collaboration with colleagues and supervisors
Participation in all professional learning opportunities provided
Willingness to reflect on strengths and areas for growth to improve individual and team performance
Friendly and open communication with families
Regular communication with supervisors and Areté headquarters staff (email, phone)
Flexibility in weekly scheduling
Education and Experience
Prior internship or work experience working with Arete Education preferred
Mandated Reporter and Foundations in Health and Safety online training required (7-hours)
Department of Health and Department of Education background clearance
High School diploma, college degree preferred
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to traverse classroom and adjust one's tone and height, by bending or leaning, in order to support program activities
Potential Schedule
Monday - Friday (2:15pm - 5:30pm) - Total hours per week: 16.25
or Monday, Tuesday and Friday (2:15pm - 5:30pm) - Total hours per week: 9.75
Organization
Areté Education is a 501(c)3 not for profit organization that trains and empowers youth to lead successful lives, by partnering with local schools and community groups to grow investment in New York City youth. Areté designs afterschool and summer programming that exposes youth to diverse career pathways; builds academic, wellness, and leadership skills; and expands access to the arts and culture. For more information, please visit **********************
Applications Accepted Up Until All Spots Are Filled.
*This position is grant-funded and subject to budget considerations
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$60k-118k yearly est. 6d ago
Business Process Optimization Lead
Wakefern Food Corp 4.5
Team leader job in Edison, NJ
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , DiBruno Bros. and Gourmet Garage banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
We are seeking a Business Process Optimization Lead to work in our Business Innovation and Transformation Services team, within the >tech_ Division of Wakefern to drive efficiency and continuous improvement across our organization. In this role, you will document and analyze current state processes, identify improvement opportunities using data-driven techniques, and collaborate with stakeholders to design and implement future state workflows, automation and agentic AI solutions. Your expertise in process enhancement, software implementation, and data analysis will be essential in optimizing operational performance and driving our business and technology transformation.
The Business Process Optimization Lead will work closely with our Transformation Projects to identify current state processes, define future state processes and ensure these processes are incorporated into Training and Change Management plans. This role will be responsible for building a center of excellence within the >tech_ division on process improvement driving efficiencies both within our Tech processes as well as across business processes. This center of excellence will include the implementation of Process Intelligence tools, improvement methodology and the rollout of adoption to the Wakefern Organization.
Essential Functions
Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes, including the implementation of a Process Intelligence tool.
Understanding of IT processes to drive improvement and standardization across the division
Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement.
Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process. Experience of modeling processes using frameworks such as BPMN 2.0.
Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
Develop process flows, identify inefficiencies, and evaluate areas for improvement. Understanding of automation and agentic AI to communicate to relevant Wakefern >tech teams.
Data Analytics & Root Cause Analysis - Use data-driven insights to diagnose issues and propose evidence-based solutions.
Process Improvement & Future State Design - Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes.
Analyze end-to-end processes to identify inefficiencies and recommend opportunities for simplification, cost reduction, and quality improvement through automation, RPA, and Agentic AI; define and implement Key Performance Indicators (KPIs) that directly link process success to strategic business objectives and operational optimization
Software Implementation Support - Ensure processes align with system implementations and changes to optimal business processes are incorporated in system implementations and process training.
Process Training & Change Management - Educate teams on new workflows and best practices to ensure smooth transitions. Works closely with the Organizational Change Management team within BITS to incorporate process improvement and education into the OCM Plans.
Stakeholder Collaboration - Communicate findings, lead discussions, and gain alignment from key business units.
Qualifications
Bachelor's degree in Business, IT or related field required.
Must have at least 8-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization.
Consulting experience with a large consulting firm in business process optimization and transformation a plus
Experience implementing Process Intelligence tools such as Nintex Promapp, Celonis, Signavio or Blueworks, including process mapping, data analysis and process mining.
Lean Six Sigma certification (green belt or higher) or other process certification a plus.
Project Management skills and certification a plus
Understanding of Organizational change management and certification a plus.
Business acumen and knowledge of IT processes and tools to drive improvement and standardization
Strong group facilitation skills
Data analytics, process mapping, and continuous improvement methodologies.
Experience implementing large enterprise software and process redesign within digital transformation initiatives.
Excellent communication, problem-solving, and stakeholder management skills.
Influencing skills and ability to lead through indirect influence
Working Conditions & Physical Demands
Ability to sit in front of a computer for long periods of time.
Ability to sit, stand and walk frequently.
Ability to adhere to the company's four day in office work requirement.
Ability to travel, as business needs dictate.
Core Competencies
Communicate Effectively: Share thoughts, ideas and information in an organized, clear and precise and persuasive manner (written and oral communication).
Drive for Results: Understands how the role impacts the organization's strategic objectives.
Embrace Change: Adapts to new environment, jobs, technologies and processes.
Develop You: Identifies opportunities for career development.
Build Relationships: Works as part of a team to achieve company goals.
Stay Competitive: Shows passion and enthusiasm for their work.
Company Perks
Vibrant Food Centric Culture
Comprehensive medical, dental and vision package
Competitive Salary and Paid Time Off
Fitness Reimbursement and Well-Being Program
Corporate Training and Development University
Collaborative team environment
Paid Parental Leave
401K
Matching Gifts and Community Volunteer Involvement
$49k-97k yearly est. 4d ago
Sales Lead - Construction & Renovation Projects - 1978
Bhired
Team leader job in New York, NY
A kitchen renovation company is seeking a talented lead salesperson with a strong background in the construction or renovation industry. This role involves driving sales, building client relationships, and overseeing project acquisition from start to finish.
Responsibilities
Generating and closing leads for renovation projects
Meeting clients, assessing project needs, and presenting proposals
Managing the sales pipeline and tracking performance
Collaborating with internal teams to ensure smooth project handoff
Ideal Qualifications
Proven sales experience in construction or renovation
Strong communication and negotiation skills
Ability to work independently and meet sales targets
Goal-driven with a competitive, proactive mindset
Salary: Base + Commission (OTE $200k - $250k/Year)
To apply, please send your resume to ******************
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A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans.
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$40k-125k yearly est. 4d ago
Sales Lead: Direct Mail & Digital Personalization
Experiture
Team leader job in New York, NY
A marketing technology firm based in New York seeks a Sales Lead to drive growth for direct mail and personalized marketing solutions. The role involves identifying new business opportunities, developing sales strategies, and managing client relationships. Candidates should have over 4 years of B2B sales experience, particularly in direct mail and marketing technology, alongside strong communication skills.
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$40k-125k yearly est. 2d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Team leader job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare.
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$69k-134k yearly est. 2d ago
Senior Leader, Leveraged Finance & Deal Execution
Bank of America 4.7
Team leader job in New York, NY
A global financial institution is seeking an experienced professional to join their Leveraged Finance group. You will support the origination, structuring, and execution of syndicated loan and high yield bond transactions. The ideal candidate will possess 3-6+ years in Leveraged Finance, strong analytical and communication skills, and the ability to lead and mentor junior staff. This position offers a salary starting at $275,000 and industry-leading benefits, providing you with resources to thrive in a supportive work environment.
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$275k yearly 4d ago
Operations Supervisor
Claims Supervisor, Operations
Team leader job in Woodbridge, NJ
The Claims Supervisor, Operations will oversee a unit of operations associates in the Woodbridge and Mount Laurel claim departments. The unit handles a variety of claim related functions including, but not limited to data entry, rental claim handling, salvage processing, subrogation assistance and switchboard functions. In addition, this role also has responsibilities with regards to claim system applications including testing, quality assurance and production support.
RESPONSIBILITIES
Establish and monitor unit goals for service, production and work quality.
Plan unit workflow and monitor assignment of tasks to unit members based on complexity, severity, and volume.
Perform Quality Assurance reviews on associates work product to identify trends, provide direction and feedback.
Provide management with monthly analysis of quality trends and performance of claims associates.
Conduct individual and group training on all aspects of the job.
Conduct performance reviews and counseling sessions, write performance appraisals and monitor attendance.
Make recommendations for promotions, staff changes, and salary.
Must be willing to travel to the other claim locations (Mt Laurel and/or Horsham). At least twice a month and more if needed.
Perform user acceptance testing for technology projects and following monthly production releases which may occur on Friday evenings or on weekends. (May alternate availability with other team members.)
Handle special projects/assignments as requested.
QUALIFICATIONS
Five or more years of related claims experience across multiple lines of business required.
Bachelor's degree from a four-year college or university required.
Strong leadership, critical thinking, problem solving and communication skills.
Ability to multi-task and prioritize responsibilities in a fast-paced environment.
Excellent verbal and written communication skills.
Must have an aptitude for technology including a strong working knowledge of Microsoft Products (Word, Excel, Powerpoint, etc). Knowledge of ClaimsPro, Image Right, Client Letter also preferred.
SALARY RANGE
The pay range for this position is $ 73,000 to $103,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Annual 401(k) Employer Contribution
Free onsite gym and health center at our Woodbridge Location
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Robust health and wellness program and fitness reimbursements
Various Paid Family leave options including Paid Parental Leave
Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
$73k-103.5k yearly 4d ago
Supervisor, Freight Operations
XPO Inc. 4.4
Team leader job in Bensalem, PA
will primarily be an inbound position, M-F from 1:00 am - 11:00 am
What you need to succeed as a Freight Operations Supervisor at XPO
Minimum qualifications:
2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
2 years of supervisory experience
LTL industry experience
Positive attitude with the ability to multitask and motivate your team
Exceptional leadership, communication, and administrative skills
About the Freight Operations Supervisor job
What you'll do on a typical day:
Lead and supervise all aspects of freight operations
Develop and implement strategic work procedures to meet the evolving demands of the department
Evaluate, manage, assign and supervise workloads and tasks
Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
Ensure customer freight is processed, handled, loaded and delivered timely and damage free
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors are required to:
Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate controlled
Work outside in inclement weather
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: Philadelphia
Job Segment: Logistics, Payroll, Operations Manager, Supply Chain, Manager, Operations, Finance, Management
Apply now "
$38k-63k yearly est. 5d ago
Senior Controller: Lead Healthcare Finance & Compliance
Sbhonline
Team leader job in New York, NY
A healthcare agency in Brooklyn is seeking an experienced Full Charge Controller to oversee all accounting and financial operations. This senior-level position is ideal for a detail-oriented professional with strong leadership abilities and at least 5 years of experience in healthcare finance. Responsibilities include managing financial reporting, budgeting, and compliance with healthcare regulations. Candidates must have a CPA certification and proven experience in team management. Competitive salary based on experience.
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$97k-141k yearly est. 3d ago
Senior Wealth Relationship Lead
Citigroup Inc. 4.6
Team leader job in New York, NY
A leading global bank is seeking a Sr. Analyst for Wealth Relationship Management in New York. The role involves building and deepening relationships with affluent clients, tailoring financial solutions to their needs. Candidates should have 5-8 years of experience, possess strong analytical and communication skills, and be familiar with financial planning software. Competitive salary and robust benefits package offered, including medical coverage and retirement plans.
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$140k-191k yearly est. 5d ago
Sales Team Lead & Brand Ambassador
Tapestry, Inc. 4.7
Team leader job in New York, NY
A leading fashion retailer seeks a dedicated Sales Associate for their store in New York City. The ideal candidate will have experience in retail, particularly within luxury environments, and will be responsible for driving sales and providing outstanding customer service. Responsibilities include team coaching, operational management, and acting as a brand ambassador. Competitive hourly pay offered along with health benefits and additional perks for eligible employees.
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$51k-69k yearly est. 3d ago
Shift Supervisor
Tandym Group
Team leader job in New York, NY
A non-profit in NYC is looking for a Shift Supervisor to join their growing team at one of their new locations opening in Queens! The Residential Shift Supervisor will provide leadership and supervision for operational staff during their assigned shift. They will be responsible for generating work schedules and assignments for operations staff, security and maintenance personnel.
About the Opportunity:
Start Date: ASAP
Schedule: M-F AM or PM shift
Setting: Transitional Housing
Responsibilities:
Position Requirements, Education & Essential Skills
Assist leadership with staff scheduling, assignments, and daily operations
Supervise Residential Specialists and assign tasks as needed
Coordinate with DHS vacancy control regarding family placements
Provide crisis intervention and incident response
Arrange coverage for unscheduled absences and emergencies
Track incidents, client issues, complaints, and client property
Conduct facility rounds to ensure safety, security, and cleanliness
Monitor daily census and ensure required systems are updated
Reconcile and track Metrocards in accordance with policy
Support intakes, unit assignments, and census data collection
Maintain records for safety, fire, and building inspections
Perform other duties as assigned
Qualifications:
High School Diploma/GED required; Bachelor's degree preferred
Experience working with at-risk adults, homelessness, or residential settings
Demonstrated cultural sensitivity and experience with diverse and marginalized populations
Ability to work independently and as part of a team in a 24-hour facility
Strong written and verbal communication skills
Proficiency in Microsoft Office and basic computer applications
Flexible schedule availability as needed
$31k-40k yearly est. 2d ago
Group Leader, Student Support & Safety
AretÉ Education 4.5
Team leader job in New York, NY
A nonprofit education organization in New York City seeks a Group Leader to support students and school staff during afterschool programs. Responsibilities include leading safe arrival and dismissal procedures, collaborating with colleagues, and engaging in professional development opportunities. Candidates should have a high school diploma, with a preference for college degrees and prior experience. Flexible hours and grant-funded position.
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$60k-118k yearly est. 6d ago
Renovation Sales Lead - Close Large-Scale Projects
Bhired
Team leader job in New York, NY
A kitchen renovation company is looking for a talented lead salesperson to drive sales and manage client relationships in New York. The ideal candidate will have proven experience in the construction or renovation industry, strong communication skills, and the ability to work independently. This position offers a base salary plus commission, with total earnings estimated between $200k and $250k per year.
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$40k-125k yearly est. 2d ago
Lead Supervisor I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Team leader job in New York, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Responsibilities Sales
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
Operations
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value‑added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high‑tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements
Experience: 1‑3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************.
Work Setup
BASE PAY RANGE $17.50 TO $27.00 Hourly
Benefits
Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Outside Sales, Marketing, Sales
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A nonprofit organization in New York City is looking for a Shift Supervisor to join their growing team at one of their new locations opening in Queens. In this role, the Residential Shift Supervisor will provide leadership and supervision for operational staff during their assigned shift.
About the Opportunity:
Start Date: ASAP
Shift: Days
or
Nights
Schedule: Monday to Friday
Setting: Transitional Housing
Responsibilities:
Assist leadership with staff scheduling, assignments, and daily operations
Supervise Residential Specialists and assign tasks as needed
Coordinate with DHS vacancy control regarding family placements
Provide crisis intervention and incident response
Arrange coverage for unscheduled absences and emergencies
Track incidents, client issues, complaints, and client property
Conduct facility rounds to ensure safety, security, and cleanliness
Monitor daily census and ensure required systems are updated
Reconcile and track Metrocards in accordance with policy
Support intakes, unit assignments, and census data collection
Maintain records for safety, fire, and building inspections
Perform other duties as assigned
Qualifications:
High School Diploma/GED required; Bachelor's degree preferred
Fluent in relevant Asian languages and dialects (including but not limited to Mandarin, Cantonese, Korean, Bengali, etc.) is required
Experience working with At-Risk Adults, Homelessness, or Residential settings
Demonstrated cultural sensitivity and experience with diverse and marginalized populations
Strong written and verbal communication skills
Proficiency in Microsoft Office and basic computer applications
Desired Skills:
Bachelor's Degree
$31k-40k yearly est. 5d ago
Lead Supervisor II for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Team leader job in New York, NY
Coach - Lead Supervisor - Brooklyn, NY
Coach is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio. This role is an integral part of the store's overall success, modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes.
Responsibilities
Understand organizational objectives and make decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values.
Endorse, model and develop the team to deliver Coach's Selling and Service expectations.
Enforce sales strategies, initiatives and growth across all categories.
Work with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results.
Leverage floor supervisor assignment responsibilities to deliver strong metrics; remain results driven, including through team selling and selling to multiple customers.
Hold sales team accountable for personal sales.
Maximize clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitor process over time to achieve business goals and objectives.
Build credibility and trust with team, as well as customers - serving as a personal fashion advisor to deliver business results.
Act as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives).
Develop both self and individual product knowledge skills and remain aware of current collections.
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth.
Regularly provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s).
Manage daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively.
Demonstrate strong business acumen.
Interact and communicate with supervisor(s) on a regular basis; be adaptable and flexible; maintain a calm and professional demeanor.
Maintain interior and exterior upkeep of the building with partnership from the corporate office.
Use all retail systems and reporting tools to make informed decisions, taking appropriate partners as necessary.
Adhere to all applicable Coach retail policies and procedures including POS and Operations procedures.
Leverage Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals.
Drive for Results: Can be counted on to exceed goals successfully.
Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers.
Creativity: Comes up with a lot of new and unique ideas.
Interpersonal Savvy: Relates well to all kind of people up down and sideways.
Learning on the Fly: Learns quickly when facing new problems.
Perseverance: Pursues everything with energy, drive and a need to finish.
Dealing with Ambiguity: Can effectively cope with change.
Strategic Agility: Sees ahead clearly.
Building Effective Teams: blends people into teams when needed.
Managerial Courage: doesn't hold back anything that needs to be said.
Qualifications
Experience: 1‑3 years of retail experience (cashier/stock/sales) preferably in a luxury retail service environment.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, mobile POS and internet), walkie‑talkie, price and product release sheets.
Physical: Ability to execute at a fast pace; lift up to 25 lbs and sometimes up to 50 lbs; climb, bend, kneel and maneuver the sales floor.
Schedule: Ability to work a flexible schedule, including nights, weekends, holidays and high‑traffic retail days.
Legal & EEO Statement
Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on applicant qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status or any other legally‑recognized protected basis.
Compensation
Base pay range: $17.00 - $23.50 hourly.
Benefits
Health benefits (medical, dental, vision), life insurance, disability insurance. 401(k) plan and paid time off. Eligible employees will receive discounts on certain products and incentive compensation.
Contact & Work Setup
Visit Coach at ************** Work Setup: Hourly.
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The average team leader in Brick, NJ earns between $50,000 and $176,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
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