Team leader jobs in Charlotte, NC - 1,241 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.25 Maximum Salary: $20.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and exceptional customer care when interacting directly with potential, new and existing customers, as well as AmeriGas colleagues. This CX Team Lead proactively ensures his/her team delivers a quality experience in every step of the customer's journey, resulting in increased customer satisfaction and account retention for the company. This position is intended to develop leadership and management skills while providing a guiding role to customer experience advocates within the Engagement Center. In addition to all foundational responsibilities (see the CXA I, II and III job descriptions), the CXA Lead will provide peers with real-time support and mentoring to ensure learning and effective performance in all elements of the service role. This role provides oversight and guidance to the team when the CX Supervisor is not available. Additional responsibilities may include call observations, and call-handling suggestions for supervisors, as well as delivering training for new hires and skill development classes. The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: Exceptional communication, customer care and system utilization skills; works with the highest level of quality and integrity in all aspects of the role. Proactively and effectively collaborates with all CES employees and all AmeriGas business units to serve customers with achieve optimum quality and efficiency. Works to identify, design, and implement improvements; encourages others to continuously learn and apply new skills. Ability to identify process and performance trends and opportunities and communicate with leadership for follow up. Leads team members to achieve customer and operational performance standards; demonstrates positivity and creates a “can do” culture. Demonstrates support of company and culture in conversations and actions. Duties and Responsibilities: Provides real-time support to Customer Experience Advocates. Assists agents with questions and escalated customer requests or issues. Demonstrates subject matter expertise in all products, services, and systems. Explains, instructs, and mentors others to effectively deliver customer care, following AmeriGas processes, procedures, and policies. Provide recommendations to supervisors about agent coaching opportunities. Serves as back-up for the team Supervisor to provide oversight and support as needed. Assist and provide support to Customer Experience Supervisor(s). Attend department meetings and lead team huddles when appropriate. Readily accepts escalations and effectively responds to customer complaints when needed. Willingly supports additional customer contact types/cases as assigned. Effectively supports/leads employee training; serves as instructor/assistant as needed. Knowledge, Skills and Abilities: Completes the CXAIII Skills Test Assessment with 80% score or better. Minimum of six months of service in a CXA III role, or equivalent functional experience from other areas of the company. Works independently and collaboratively with all functions/roles across AmeriGas. Proactively communicates education and improvement opportunities. Understands historical processes and subsequent growth; recognizes and can articulate the business impact of process change. Demonstrates ability to understand performance improvement metrics and drive performance change. Excellent judgment and independent decision making within assigned authority levels. Strong leadership, competency development, and communication skills. Education and Experience Required: High School Diploma or Equivalent; Associate/Bachelors degree preferred. Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Geostructures - Group Lead Reports to: Department Manager Status: Full- Time, Exempt Overview of Bunnell-Lammons Engineering, Inc. At Bunnell-Lammons Engineering (BLE), our core principles shape everything we do. We put people first, prioritizing our clients, employees, and community in every decision. We believe trust is earned through honesty, dependability, and delivering on our promises. Clear, timely communication keeps our clients and partners informed, while a commitment to excellence drives us to produce work that consistently sets the standard in our industry. Most importantly, we honor every commitment we make and believe that no challenge is too complex when the right people work together. These values define who we are, how we operate, and the kind of team we continue to build. Notice to applicants: Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references and global watchlist screening. To be a considered applicant: Applicants must be authorized to work in the United States without sponsorship and able to interview on site where the position is located. Position Overview BLE's Geostructures team is growing quickly, creating a unique opportunity for a motivated leader to help chart its future. The Geostructures Group Leader serves as a key driver of project excellence, staff development, operational performance, and strategic growth across the service line. This position integrates leadership, project management, financial management, business development, and advanced technical expertise. It is well suited for a versatile professional who communicates effectively, brings deep technical experience, and demonstrates the sound judgment needed to lead teams, manage risk, and represent BLE with professionalism and confidence. Minimum Requirements Education: Bachelor's degree in Civil Engineering; Master's degree with a geotechnical/structural emphasis preferred Licensure: PE required Experience: 8 to 15+ years in engineering practice with increasing responsibility in project delivery and client management Certifications: OSHA 10-hour or 30-hour (or ability to obtain); business development or project management training preferred Other: Participation in BLE's Senior Professional program is required to serve as final reviewer on deliverables, sign contracts, and manage risk on behalf of the firm Team Leadership and Development Mentor junior and mid-level staff on project delivery, project management, client service, and execution. Execute future-leader training initiatives to develop staff leadership core competencies. Help direct the growth of the geostructural service line by identifying strategic opportunities and supporting the team's technical and geographic expansion. Client Relationship Management Act as primary point of contact for key clients and active pursuits. Maintain strong client relationships and ensure alignment on project goals, scope, and expectations. Lead meetings and prepare client-focused deliverables, proposals, and clarifications. Quality Control and Assurance Serve as final reviewer for calculations, drawings, and reports where authorized. Ensure conformance with BLE standards and mitigate risk through internal QA/QC. Lead QA/QC efforts across project teams and provide oversight on critical deliverables. Project Planning and Scheduling Define project scopes, budgets, and schedules with input from technical staff. Track progress toward key milestones and adjust resources as needed. Ensure alignment between team workloads, deadlines, and client priorities. Risk Management and Compliance Manage contractual and technical risk on behalf of BLE, including errors and omissions. Ensure compliance with codes, standards, contracts, and safety expectations. Support field efforts to validate design assumptions and confirm conformance with the design intent. Cross-Functional Collaboration Coordinate with BLE's geotechnical, CMT, and environmental teams to deliver integrated services. Facilitate translation of recommendations into coordinated design packages. Support early-phase collaboration and team alignment across disciplines. Contracts and Vendor Management Oversee submittals and shop drawings from specialty contractors and vendors. Coordinate technical clarifications and change documentation between BLE and external teams. Evaluate qualifications of systems, suppliers, and specialty vendors on complex projects. Business Development Lead proposal efforts, develop scopes and budgets, and support pursuit strategy. Maintain awareness of client needs and identify opportunities for follow-up work. Represent BLE at client meetings, industry events, and professional organizations. Performance Analytics Track department and project level financials, performance metrics, and backlog forecasts. Support optimization of workflows, tools, and delivery processes. Core Competencies Strong leadership and communication skills with the ability to manage client relationships and internal teams. Deep understanding of geostructural systems, construction practices, and project delivery. Proven ability to serve as final reviewer, sign contracts, and manage project risk on behalf of the firm. Highly organized, responsive, and proactive in balancing quality, schedule, and budget. Committed to advancing BLE's reputation through high-value project execution and client service. Strong client focus with a proven ability to build lasting relationships, understand client needs, and deliver responsive, high-value solutions." Proactive in identifying new opportunities and supporting business development through technical credibility, initiative, and thoughtful engagement. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Why Join Us? Industry-leading reputation with a diverse and growing project portfolio. Collaborative, supportive work environment where your leadership makes a visible impact. Opportunities for professional growth and advancement within a dynamic, expanding organization. Comprehensive benefits package, including medical, dental, vision, 401(k) with company match, and more. Benefits Medical/Vision/Dental 401(K) with partial company matching. Life Insurance Short/long term disability Paid vacation Paid sick leave. Eight (8) paid holidays. Educational Reimbursement (conditions apply) Employee Stock Ownership (conditions apply) Vehicle allowance

Brown and Caldwell is looking for a Drinking Water Treatment Project Manager and Client Service Manager to join our water treatment practice. This candidate will help lead strategic drinking water projects to support respective teams in pursuits, execution, design and construction. This individual will also support the growth of the Drinking Water Practice at Brown and Caldwell by serving in capacities such as Client Service Manager for key clients. The ideal candidate should be a strong leader, with the ability to drive projects and pursuits forward while working with a high-functioning team. Our successful candidate will have a positive, can-do attitude; will be flexible and self-motivated, creative, quality-oriented with attention to detail and will be accountable for this specialty's growth and operation. The ideal candidate will be highly involved and engaged in the drinking water industry and familiar with local clients. This role has the potential to work virtually. * Lead drinking water projects as Project Manager. * Lead drinking water business development efforts as a Client Service Manager. * Work with Area Drinking Water Practice Leaders to understand and support drinking water opportunities. Assess resource gaps and work with other BC leaders to support key strategic hires. * Coordinate with the Drinking Water Practice to develop relevant marketing materials. * Work with the Regional Practice Leader and Area Practice Leader to develop and foster a team of drinking water treatment specific Design Managers and develop process / mechanical design engineers to serve BC needs in the region. * Provide guidance on selection of water treatment technical solutions. * Provide conceptual ideas based on available information for proposals and pre-design efforts. * Assist with proposal development and support project pursuits, including development of design scope and fee, and participate in proposal interviews with clients at the request of Client Service Teams. * Maintain status as a drinking water Subject Matter Expert. * Engage in local and regional drinking water industry associations such as the American Water Works Association. * Be familiar with challenges unique to water treatment throughout the country. Desired Skills and Experience: * Master's degree in Engineering (Civil, Mechanical, Chemical, Biological, or Environmental) preferred. Bachelor's degree required. * Minimum of 10 years of related professional experience as a water treatment design Engineer preferred. * PE license required and ability to acquire licensure in multiple states as required. * Minimum of 5 years' experience in project management and client service management. * Experience in project and sub-consultant management. * Strong leadership skills and high emotional intelligence. * Strong verbal/written communication skills and ability to work well independently, and in both in-person and remote team environments. * Must have experience in proposal development and project pursuit support. * Must have experience in presentations to clients, industry conferences, and project teams. * Experience in Design-Build project delivery preferred. * Candidate must be willing and able to travel, up to 30% of the time. * Valid driver's license and good driving record. Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location A: $145,000 - $199,000 Location B: $160,000- $219,000 Location C: $174,000- $238,000 You can view Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act #ACE25

Job Description Zone Support Supervisor provides remote support to field representatives from their home office. Other duties may be assigned. To achieve this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability require ADDITIONAL DUTIES/RESPONSIBILITIES OR EXPERIENCE Grocery, mass or drug store experience preferred Must be proficient on e-mail, Excel and Word. Must possess excellent written and verbal communication skills. Limited travel Work from office or home Other duties as assigned EDUCATION: This position requires a minimum education level of a High School Diploma* *Equivalent Experience may be substituted if asterisk present EXPERIENCE: Minimum of 1 year experience preferred. COMPUTER SKILLS: To perform this job successfully, an individual should have working knowledge of and active access to computers, including the Internet, e-mail, and competent with Microsoft applications. SUPERVISORY RESPONSIBILITIES: This position will have no direct supervisory responsibilities. WORK ENVIRONMENT: The work environment characteristics described here represent those an employee encounter while performing the job's essential functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position's work environment is primarily inside office locations that are typically not extreme (hot or cold) environments. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must regularly meet to perform the essential functions of the job successfully. Reasonable accommodations may enable qualified individuals with disabilities to perform the essential functions of: Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods. It also requires the ability to see, hear, walk, stand, speak, sit, learns, read, concentrate, think, communicate, and work. DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Zone Support Supervisor. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: FDM Field Administration, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition, to federal law requirements, FDM Field Administration, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. FDM Field Administration, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FDM Field Administration, Inc. employees to perform their job duties may result in discipline up to and including discharge. Responsibilities DUTIES AND RESPONSIBILITIES Must be capable of facing and rectifying challenges, use independent judgment, and exercise discretion as needed Work closely with Zone Director/ Zone Leads to ensure they have a complete understanding of all client projects and directives Responsible for tracking progress, following up on any late completions to ensure we are meeting client deadlines. Supports the Zone in the recruitment, screening and onboarding of new merchandisers Responsible for providing quality assurance via live or phone audits on behalf of our clients. Work closely with management and provide expert advice on field conditions that require management to make changes to internal web tools for field use. Coordinate special project pre-planning activities

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our EHS team at Thermo Fisher Scientific and make a meaningful impact protecting people and the environment. As an EHS Site Lead, you'll provide strategic guidance and support to ensure workplace safety, environmental compliance, and continuous improvement across our operations. You'll collaborate with teams across the organization to develop and implement comprehensive EHS programs, conduct risk assessments, facilitate training initiatives, and strengthen our culture of safety excellence. This role offers opportunities to solve complex challenges and contribute to our mission of enabling customers to make the world healthier, cleaner and safer. Requirements: • Advanced degree plus 6 years of experience, or bachelor's degree plus 8 years of experience in EHS in manufacturing, laboratory, or pharmaceutical environments preferred • Preferred Fields of Study: Environmental Health & Safety, Industrial Hygiene, Environmental Science, Engineering, Chemistry or related field • Professional certifications required (one or more of the following): - Certified Safety Professional (CSP) - Certified Industrial Hygienist (CIH) - Canadian Registered Safety Professional (CRSP) • Additional EHS certificates/diplomas as required by local regulations • Demonstrated expertise in occupational health & safety regulations, industrial hygiene, and environmental compliance • Strong experience conducting risk assessments, accident investigations, and implementing corrective actions • Proven ability to develop and deliver EHS training programs • Experience with ISO management systems (14001, 45001) and regulatory compliance audits • Expertise in chemical safety, hazardous materials management, and industrial hygiene monitoring • Knowledge of GMP/GLP requirements in pharmaceutical or laboratory settings • Strong project management and program development capabilities • Excellent communication, presentation, and interpersonal skills • Proficiency with Microsoft Office and EHS management software • Ability to work in both office and laboratory/manufacturing environments • Willingness to wear required PPE and conduct facility inspections • May require up to 10% travel • Multiple language skills preferred • Demonstrated ability to work effectively across functions

Site Leader, Solutions Center BH Job ID: 3442 SF Job Req ID: 16094 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job title: Solutions Center Site Leader Location: Mooresville, NC - On-Site Job Overview: The Site Leader for the Mooresville Solutions Center will be a critical role within our Ingersoll Rand Precision Technologies business platform where we design, engineer and manufacture pumps and related components for the ARO brand across North America, LATAM, Europe, Africa and Middle East regions. More specifically, the ARO Mooresville Solutions Center will oversee specification for and manufacturing of customized components, pumps, and systems utilizing ARO products. The Site Leader will lead a cross-functional team involving procurement, inventory, operations, quality, assembly, shipping / logistics, and fabrication / machining. The ideal candidate will need to be capable of interfacing with and managing personnel in each of these areas and have experience with low volume / high customization products. Responsibilities: * Supervise and manage personnel on a cross-functional team, including procurement, inventory, operations, quality, assembly, shipping / logistics, and fabrication / machining. Foster a team culture of collaboration, accountability, and continuous improvement. Strive to coach, mentor and develop individuals as well as the team as a whole * Oversee daily operations to meet production schedules, quality standards, and cost objectives * Partner with commercial teams in multiple regions to quote, specify, and execute on a developing order funnel * Act as a liaison between leadership and operational staff to ensure alignment and effective communication. Prepare and present operational reports for leadership, highlighting successes and areas for improvement * Manage budgets and allocate resources effectively to achieve operational targets * Disciplined supplier selection and management to fulfil custom solution packages * Develop and implement standard work and factory processes / systems which are in compliance with requirements of ISO 9001 standards * Implement processes / systems that optimize efficiency, reduce waste, and improve productivity. Track and analyze key performance indicators (KPIs) and metrics to assess operational effectiveness (ie. SQDIP, Gemba process) * Execute site level safety and ergonomic requirements to promote a safe work environment and ensure team compliance with all safety and environmental rules, policies, and procedures Requirements: * 5+ years' experience in manufacturing or operations Core Competencies: * Experience with quality standards such as ISO 9001 * Excellent management / leadership aptitude * Excellent verbal and written communication and interpersonal skills * Ability to handle multiple critical projects concurrently and re-order priorities regularly as business needs fluctuate and change * Innovative problem-solver, analytical thinker * Motivated self-starter Preferences: * Bachelor's degree in supply chain, business management, engineering, operations a related field chain, business management, engineering, operations a related field * Proficient with Microsoft Office (Excel, PowerPoint, etc.) * Familiarity with industrial equipment design, assembly, maintenance, production, or manufacturing type environment * Experience with project / program management * Experience with low volume / high customization products Travel & Work Arrangements/Requirements * Fully site based at Mooresville Customer Solutions Center located in Mooresville, NC * Up to 10% travel as required What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Senior Developer with experience in Production Support and knowledge of production monitoring tools. Required Qualifications 8+ years of large scale development experience. Experience with the following: .Net C# SQL Server Production Support experience Monitoring tools (Splunk, Dynatrace) Desired Qualifications Application or Platform Production Support JavaScript Job Description: This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Responsibilities: Designs, develops and is accountable for feature delivery Applies enterprise standards for solution design, coding and quality Ensures solution meets product acceptance criteria with minimal technical debt Guides the team on work breakdown and execution Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria Plays a team lead role (as an individual contributor) and mentors the team Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Architecture Business Acumen Risk Management Solution Delivery Process Solution Design Agile Practices Analytical Thinking Collaboration Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40

Job Description JOB FUNCTION: To provide general direction and supervision to a group of laborers/associates as well as performing “hands-on” duties with the work of a laborer/associate. Responsible for ensuring that the work is completed in the time frame established by their immediate supervisor and the quality of the work meets or exceeds the expectations of the customer. ESSENTIAL FUNCTIONS: 1. Coordinates the tasks of laborers who report directly to them and performs tasks associated with a laborer as required. 2. Ensures the consistent and equitable treatment of all associates who report to him/her. 3. Responsible for conducting discipline, evaluating, and counseling of associates who report to him/her. 4. Provides highly visible leadership and motivation to all associates. 5. Provides on the job training to new hires and/or transfers into their area as well as providing ongoing “coaching” to all associates who report to him/her. 6. Attends regular supervisory meetings to coordinate the implementation of the job completion schedule for the shift. 7. Identifies way to increase the efficiency of their work area as well as reducing the use of supplies, i.e., gloves, paint suits, cleaners. 8. Ensures that all company policies, procedures and practices are understood and followed by all associates who report to him/her including, but not limited to, Human Resources, Safety, Operations and Finance related policies. 9. Provides written reports to immediate supervisor as to the status of the projects assigned to his/her work group. Completes deficiency reports or abnormal reports explaining problems and/or reasons why the job is not completed, not on schedule or not completed properly. 10. Perform other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Has the authority to make unsupervised decisions consistent with the scope of responsibilities. QUALIFICATIONS: 1. High School Diploma or Equivalent preferred. 2. Some High School Education acceptable. 3. Understanding of mechanical concepts and applications. 4. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift.

Job Description Join Our Team as an HVAC Call Center Supervisor Are you an experienced leader with a strong background in customer service and call center operations? We're looking for an HVAC Call Center Supervisor to oversee our customer service and dispatch teams, ensuring smooth daily operations, strong performance, and a positive, productive work environment. This is a pivotal role for someone who thrives in a fast-paced setting, excels at coaching and mentoring, and is passionate about driving service excellence. Position Details Title: HVAC Call Center Supervisor Reports to: General Manager Schedule: Monday-Friday, 8:00 AM - approximately 6:00 PM (in-office) Compensation: $60,000 base salary, depending on experience, plus additional earning potential What We Offer Performance bonus opportunities Year-round work stability 2+ weeks of accrued PTO in your first year 5 paid holidays plus your birthday off Medical, dental, vision, life, and supplemental benefits 401(k) with 3% full match and partial match on 4-5% Ongoing training and career growth opportunities Quarterly incentives tied to performance goals Fun company events and team-building activities Key Responsibilities Lead, motivate, and support the call center, dispatch, and customer service teams to meet and exceed performance goals. Train new hires and provide ongoing coaching to improve skills, knowledge, and productivity. Develop and implement process improvements to increase efficiency and customer satisfaction. Handle escalated customer issues with professionalism and empathy, ensuring timely resolution. Monitor, track, and report on departmental performance metrics and KPIs. Collaborate across departments to streamline workflows and enhance service delivery. Foster a culture of accountability, teamwork, and continuous improvement. Required Qualifications Experience with ServiceTitan software (1+ years preferred). HVAC or related industry experience. Supervisory/Management/Leadership experience, ideally overseeing teams of 5 or more. Proficiency in Microsoft Office 365 (Teams, Excel, OneDrive). Strong phone-based customer service experience. Demonstrated ability to track and deliver on departmental metrics. Strong multitasking, organizational, and time-management skills. Excellent communication and interpersonal skills with a passion for coaching and team development.

Job Description In Charlotte, our Team Jeni's Team Leaders have the opportunity to earn an average of $18.59 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary. In North Carolina, if the average hourly earnings of a Team Leader are less than $16 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $16 per hour for that pay period. Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our NoDa team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art. Team Jeni's Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks. As a Team Leader, you will: Serve the ice cream Time magazine calls “the best in America” Gain valuable real-world business and entrepreneurship experience Work in an environment oriented around serving each other and making people's day Lead shifts and act as a role model for other team members Have opportunities for growth within a growing company Receive competitive compensation Qualities of Team Leaders: Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported Resourceful and calm when challenges come up Have great judgment, common sense, and be skillful interpersonally Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer Available to work weekends, late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready to hustle for every shift Committed to the well-being of their shop team, their community, and the environment around them About Jeni's Splendid Ice Creams: Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore. Our Team Leaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply. Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Title: Senior Site Contracts Lead Role Summary: Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned. Responsibilities: In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned. Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization. Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters. Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate. Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines. Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks. Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed. Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed. Conducts final quality checks by adhering to departmental and/or client requirements, as required. Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required. Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies. Leads and/or participates in departmental initiatives and process improvements, as assigned. Serves as mentor for other Site Contracts Leads. May act in portfolio lead capacity based on portfolio size and requirements. Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned. Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures. What you need: Bachelor's Degree 6-9 years of experience Demonstrates professionalism in conducting daily activities. Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook). Ability to follow written and oral instruction from a variety of sources. Completes tasks independently on time and in an efficient manner. Ability to mentor and train other site contracts team members as needed. Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight. Strong attention to detail. Great interpersonal and communication skills. Confidence in dealing with external and internal clients. Strong verbal and written communication skills. Exhibits ability to be agile as needed to ensure study deliverables are met. Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead. Exhibits strong conflict resolution skills. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Description Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a 140+ year strong global healthcare leader headquartered in Indianapolis, Indiana with manufacturing sites throughout the US, EU, and Asia. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world and embody our company values of Integrity, Excellence, and Respect for People Position Overview Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over $1 Billion to build a completely new, inspiring, environmentally conscious, and highly automated campus in Concord, North Carolina. This brand-new campus will utilize the latest technology to increase the company's capacity in parenteral (injectable) medications, device assembly, and packaging operations. This is an exciting and once-in-a-lifetime opportunity to build and operate a new site. If you ever wanted to have a direct impact building a team's culture and in how the team operates, now is the perfect opportunity! During the project phase, the Operations Supervisor will have responsibility of supporting start-up activities to bring the Parenteral (PAR) area into service. The PAR department will have ownership of product formulation, aseptic isolator barrier filling, and visual inspection operations. Activities will include coordinating start-up support amongst self and team to; train on the use of the equipment and develop technical proficiency, develop a diverse and inclusive culture, and lead operational readiness activities. This position will require travel domestically (2-4 week trips and/or 3-9 month short term assignments) with the opportunity for travel internationally to collaborate and learn from sites who produce our medicines currently. Once the facility is turned over to operations, the Supervisor role is responsible for leadership of the team that operates the multiple PAR. They will develop an inclusive culture and technical expertise of manufacturing team and employees. This individual will ensure that the lines are adequately staffed with trained & qualified employees. Strict adherence to safety and quality rules and procedures is expected. Direct line supervision for this role includes line leaders and operators. As a site leader and expert at our growing site, there will be significant opportunities for growth into future leadership and technical roles. Key Responsibilities Integrity Leading by examples with a Safety first, Quality Always mindset. Comfortable with exercising and encouraging "Stop Work Authority" for all employees if there is a perceived unsafe or product impacting situation. Responsible for maintaining a safe work environment, exemplifying safe working practices, and being accountable for supporting HSE goals. Act as both administrator and technical leaders for operations. Set a good example through demonstrated knowledge of procedures, compliance with quality systems, and teaching of proper techniques. Excellence Collaborate with area supervisors to ensure a high standard of; communication, best practice sharing, and consistency across the groups and different shifts. Responsible for shop floor execution as it relates to business plan, cGMP conformance, and Operational Standards for Manufacturing Excellence. Striving and encouraging a mindset of continuous improvement. Gathering ideas for improvement, articulating their business value, and working with support team to implement the ideas with highest objective value. Ensures there are enough adequately trained and compliant personnel staffed to meet production goals. Reviews and updates training plans as needed to maintain compliance and excellence. Develop area documentation (procedures, work instructions, job aides, etc.) with team to support start-up, training, and operation. Originate & Investigate deviations, operational quality issues, and support determination of root cause. Support implementation of corrective actions to ensure consistent quality. Respect for People Support the site in building a diverse, empowered, and capable team. Responsible for managing several direct reports working across multiple manufacturing lines on responsible shift. Responsible for the coaching, development, and performance evaluation of operators. Communicate cross functionally with support team if there are quality, equipment, operational concerns. Requirements (Education, Experience, Training) Education, Experience and Skills High School Diploma or equivalent Prior supervisory experience Basic computer skills (desktop software, MS Office) are required. Previous experience in operations or directly supporting a manufacturing operation (Pharma, Food, Clean-room, or other applicable). Excellent interpersonal, written, and oral communication skills Strong organizational skills and ability to handle and prioritize multiple requests. Strong technical aptitude and ability to train and mentor others. Time Commitments and Work Authorization Ability to work overtime as required Ability to wear safety equipment (glasses, shoes, gloves, etc) Ability to work and gown in a cleanroom (Grade C, ISO 8) environment. The position may require a short term assignment of 3, 6, or 9 months domestically or internationally to train and be certified on existing processes and establish global contacts. There may also be a requirement for short (less than 1 month) travel to support equipment testing at the manufacturer's factory. Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Preferred attributes but not required Experience with, completion of, or understanding of: 4+ years in manufacturing/operations with 2+ years in supervisory role cGMP standards and FDA (or other industry) guidelines for production STEM degree or certification Aseptic filling, single use assemblies, isolator technology. Automated, semi-automated, and/or manual inspection. Highly automated equipment (inspection, packaging, filling, assembly, etc.) Manufacturing Execution Systems and SAP or other electronic business systems Continuous improvement methodologies and mindset - lean, six sigma, etc. Root cause analysis and implementing corrective actions Ability to organize and motivate teams Facility, Equipment, Systems, Start-up Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $35.33 - $57.12 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

MAU is hiring a Senior Lead Engineer for our client, PermaTrak, in Charlotte, NC. As a Senior Lead Engineer, you will lead PermaTrak's engineering team and R&D efforts while ensuring high-quality structural designs, internal mentorship, and technical support for sales. This is a direct-hire opportunity. Benefits Package * 401(k) * Health insurance * Dental insurance * Vision insurance * Life insurance * Paid vacation * Paid holidays * Paid time off (PTO) * Flexible starting hours * One work-from-home day per week Shift Information * Full-time position * In-office role (not remote) * 1st shift, Monday - Friday * One day per week remote work available Required Education and Experience * Professional Engineer (PE) license (required to sign/seal documents) * Experience leading engineering teams and managing engineering workloads * Experience with structural calculations and design for precast concrete and foundations * Familiarity with relevant building codes: AASHTO, ACI, ASCE Preferred Education and Experience * Experience with PermaTrak systems, manufacturing processes, and site applications * Proficiency with AutoCAD and willingness to follow PermaTrak CAD standards * Experience using Salesforce CRM for project documentation General Requirements * Ability to manage multiple projects and meet deadlines with minimal supervision * Strong communication and leadership skills to coach, mentor, and support team * Ability to conduct peer reviews, check drawing accuracy, and coordinate with CAD teams * Strategic thinking to assist sales, network with industry stakeholders, and represent the company at events Essential Functions * Report directly to the President and act as a key technical advisor * Lead the engineering Research and Development program * Manage engineering staff schedules and communicate with Sales and President * Receive and delegate new projects from Sales Team * Ensure engineering work meets PermaTrak North America (PTNA) standards * Coach and mentor all engineering team members through 1:1s and ongoing development * Sign and seal engineering documents * Participate in customer interactions as a technical expert alongside the Sales Team * Assist Sales Team with technical support to help secure orders * Review constructability of early-phase projects to enhance value for project teams * Promote PermaTrak at trade shows, client meetings, PDH seminars, and more * Provide input on engineering staff evaluations to the President * Deliver weekly forecasts and updates to ROMs and Sales Team * Build and maintain partnerships with precasters * Network with contractors, consultants, and owners to strengthen industry presence * Lead support for construction issues related to PermaTrak projects * Perform structural calculations for PermaTrak components * Prepare structural design submittals including: * Foundation design (e.g., spread footings, piles, FRP, retaining walls) * Precast concrete design * Railing and component connection design * Apply AASHTO, ACI, ASCE, and applicable codes * Coordinate project schedules with Sales * Coordinate drafting needs with CAD design team * Review and prioritize assigned projects to meet deadlines * Lead engineering workload meetings and manage overall project schedules * Make minor drawing revisions in AutoCAD as needed * Maintain project documentation and communication in Salesforce CRM * Operate according to PermaTrak's core values Working Conditions * Office-based role at PermaTrak's Charlotte, NC headquarters * Some field or trade show presence required for client engagement and promotion

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR ACCOUNTABILITIES Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results-driven in achieving our store key performance indicators through training and development of our associates Deliver a great guest experience utilizing our GUEST service model Opening/closing the store Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS Must be 18 years of age or older. 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Concord Mills, NC Retail Only Pay Range: $15.90 - $19.85 - $23.80 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

31710 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 490 Rack Room Shoes 490 Pay Range: Poplin Place 3029 W Hwy 74 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Monroe, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and exceptional customer care when interacting directly with potential, new and existing customers, as well as AmeriGas colleagues. This CX Team Lead proactively ensures his/her team delivers a quality experience in every step of the customer's journey, resulting in increased customer satisfaction and account retention for the company. This position is intended to develop leadership and management skills while providing a guiding role to customer experience advocates within the Engagement Center. In addition to all foundational responsibilities (see the CXA I, II and III job descriptions), the CXA Lead will provide peers with real-time support and mentoring to ensure learning and effective performance in all elements of the service role. This role provides oversight and guidance to the team when the CX Supervisor is not available. Additional responsibilities may include call observations, and call-handling suggestions for supervisors, as well as delivering training for new hires and skill development classes. The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: * Exceptional communication, customer care and system utilization skills; works with the highest level of quality and integrity in all aspects of the role. * Proactively and effectively collaborates with all CES employees and all AmeriGas business units to serve customers with achieve optimum quality and efficiency. * Works to identify, design, and implement improvements; encourages others to continuously learn and apply new skills. * Ability to identify process and performance trends and opportunities and communicate with leadership for follow up. * Leads team members to achieve customer and operational performance standards; demonstrates positivity and creates a "can do" culture. * Demonstrates support of company and culture in conversations and actions. Duties and Responsibilities: * Provides real-time support to Customer Experience Advocates. * Assists agents with questions and escalated customer requests or issues. * Demonstrates subject matter expertise in all products, services, and systems. * Explains, instructs, and mentors others to effectively deliver customer care, following AmeriGas processes, procedures, and policies. * Provide recommendations to supervisors about agent coaching opportunities. * Serves as back-up for the team Supervisor to provide oversight and support as needed. * Assist and provide support to Customer Experience Supervisor(s). * Attend department meetings and lead team huddles when appropriate. * Readily accepts escalations and effectively responds to customer complaints when needed. * Willingly supports additional customer contact types/cases as assigned. * Effectively supports/leads employee training; serves as instructor/assistant as needed. Knowledge, Skills and Abilities: * Completes the CXAIII Skills Test Assessment with 80% score or better. * Minimum of six months of service in a CXA III role, or equivalent functional experience from other areas of the company. * Works independently and collaboratively with all functions/roles across AmeriGas. * Proactively communicates education and improvement opportunities. * Understands historical processes and subsequent growth; recognizes and can articulate the business impact of process change. * Demonstrates ability to understand performance improvement metrics and drive performance change. * Excellent judgment and independent decision making within assigned authority levels. * Strong leadership, competency development, and communication skills. Education and Experience Required: * High School Diploma or Equivalent; Associate/Bachelors degree preferred. * Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: This is a Release Manager/Environment Manager role which needs to work closely with Application Development, TI , DevOps , Business partners etc to facilitate all release types - Integrated, BAU, Monthly, Re-platform etc. The person will be responsible to lead a team of resources that encompass the entire development lifecycle with a goal of standardizing build and release processes. This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client's expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners. Responsibilities: Manage the release definition and scope negotiation process for each release Work closely with Development and QA Teams to oversee the completion of code reviews, unit testing, release test plan, test scripts, automation, performance Work closely with Deployment Management teams on the Component readiness items and weekend release execution plans Coordinate code readiness and promotion through environments Work with Code Promotion Team, Application Leads, and Infrastructure teams to verify release packages, code merges, code staging, code quality, and environment readiness throughout the complete life cycle of the release Prepare and manage all release deployment artifacts for the successful implementation of the release in Production Includes implementation plans, schedules, communications, conference calls, etc Ensure MRA 2 guidelines are followed End to End through the Release Life cycle Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle Manage post productions issues to closure as well as PIR (Post Implementation Reviews) Ensure all application documentation is managed, ensuring that signoff is received at each phase of the test cycle Due to time criticality, need to proactively handle/identify any potential risk associated with the change and notify application development team Identify process improvement, risk associated with existing process and ideas which can reduce efforts based on time/cost and qualify under OPEX ideas Required Qualifications: 10+ years in a similar role, e.g. Release manager, Release operations, Change Management, Development 10+ years' experience in Release Management, Change Management, Agile Methodologies, CI/CD, Lower Level Environment Management 10+ years' experience in project, release and portfolio management Hands on experience with ITSM Remedy, Cutover, Release Manager, and Jira and Horizon tools Proficient in Agile methodology, and Confluence Must be familiar and have working knowledge of DevOps and CI/CD Powerpoint, Excel, Tableau, etc Must have good verbal and written communication skills Develops, audits, monitors and enforces established release processes and policies in support of cross-domain configuration integration, testing, release deliverable completeness and consistency Acts as the gatekeeper to the production environment, ensuring consistency in policies and operational procedures, release integration testing and production validation Desired Qualifications: Ability to work closely with the Development teams to understand the nature of the environments and releases Skills: Collaboration Project Management Result Orientation Solution Delivery Process Stakeholder Management Analytical Thinking Business Acumen Financial Management Influence Risk Management Agile Practices Architecture Data Management Solution Design Technical Strategy Development Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$115,000.00 - $190,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

30240 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 593 Rack Room Shoes 593 Pay Range: The Village Commons 6340 Weddington Rd Ste B1 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Wesley Chapel, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.