American Heritage Credit Union, a $5 billion credit union, has an immediate opening for a Member Relations Supervisor in our Contact Center.
This role will serve as a primary point of contact for the staff that is responsible for building member relationships (new & existing) and providing a premier member experience. Manage daily tasks\/activities, handle member accounts, answer member\/employee questions, cross-train and directly supervise staff, handle escalated interactions, and ensure metrics set forth are adhered to and achieved. .
Responsibilities Include:
Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union.
Assist the membership and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc.
Perform quality assurance monitoring (live and\/or recorded) for the Virtual Member Experience Advisors & Concierge Specialists to ensure service levels are meeting and\/or exceeding member and credit union expectations.
Assist the Assistant Branch Manager with supervision of the Virtual Member Experience Advisors & Concierge Specialists.
Maintain a highly motivated, well-trained staff and evaluate job performance within designated time frames to ensure quality of work and service to members and staff. Train staff and perform coaching leveraging various techniques (i.e.: closed door, side-by-side, etc.). Sessions should be completed on a monthly basis (at a minimum) and must be accompanied by signed, corresponding meeting minutes.
Work collaboratively with staff in reviewing loan underwriting requests and counteroffers.
Assist with the development of department goals and objectives for designated staff\/area.
Assist with the development and updates of departmental procedures.
Responsible for continued development of the training program(s) as it relates to the designated staff.
Provide various types of information (i.e.: procedural, company policies, etc.) to team members.
Prepare pertinent month-end reports as required.
Assist with the development of department goals and objectives for the Virtual Member Experience Advisors & Concierge Specialists.
Requirements Include:
At least two years of customer service or cash handling experience.
Must have at least 1-2+ years of Supervisory experience in a financial institution.
Professional well-developed interpersonal skills essential for servicing credit union members and staff while projecting a positive image as representative for the credit union.
Requires judgment to solve day-to-day problems but usually within established guidelines.
WORK HOURS Full-Time position Must be flexible and available to work Contact Center hours of operation (rotating shifts): Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. EOE M\/F\/D\/V","
$73k-87k yearly est. 8d ago
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530-01 Site Lead
Avalon Services Group, Inc. 3.9
Team leader job in Philadelphia, PA
About the job 530-01 Site Lead About Our Customer A supply chain solutions provider, specializing in handling the storage and logistical requirements of large industrial companies, is currently seeking a Team Lead to oversee the staffing crew in their distribution center.
Hourly Rate: $23.00
Work Hours: Monday Friday, 30-40 Hours per week, Availability for 1st & 2nd Shift
Background Check and Drug Screening Required
What You'll Do
Recruit and hire staffing associates to meet customers staffing needs.
Communicate new hires to customers and provide new hire orientation.
Scan and direct boxes to the appropriate storage areas or delivery staging zones.
Ensure staffing labor hours are accurately reported in the customers or Avalons timekeeping system.
Assist and support the customer with performance management issues as needed.
Serve as a client liaison for new work orders and special projects, coordinating staffing as needed.
Understand and have a working knowledge of all jobs in the warehouse as required to meet the department goals and plans.
Participate in monthly service calls.
Perform other related duties as required.
What You Need to Qualify
High School Diploma or equivalent
Minimum three years of previous experience in supervision
Some Spanish is preferred
Previous experience in recruiting is a plus.
Experience in a warehouse environment a plus.
Intermediate knowledge of Microsoft Office Suite and other computer software.
Previous experience reviewing time clock entries in HRIS.
Good interpersonal skills with a polite demeanor toward staff and clients.
What Physical Activities Will You Do?
Constant (80%) standing and walking during the workday.
Frequent (50%) pushing, pulling, grasping, stretching, bending, twisting, reaching overhead.
Occasional (30%) stooping, climbing, and squeezing.
Must be able to lift/push/pull up to 25 lbs.
About Us
At Avalon Services Group, we provide reliable and compliant staffing solutions to warehouses, logistics centers, and distribution centers across the nation. Our customers depend on us to fill essential roles in their warehouses, including Pickers/Packers, Forklift Drivers, Material Handlers, Cherry Pickers, and Handyman Services, among others. At each customer location, we have a designated Site Coordinator to support you in your journey, from orientation and beyond!
Whether you're looking for a part-time or full-time positionwhether it's just for a few weeks, a few months, or something more long-termwe invite you to apply today! We have a variety of job openings, and you could start working as soon as tomorrow! Plus, we offer affordable benefits for you and your family starting on your first day. Medical, dental, vision, mental health, short-term disability, and life insurance.
At Avalon Services Group, Inc., we believe in providing equal employment opportunities for everyone. We do not tolerate discrimination or harassment of any kind, whether it's based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Were also proud to be an E-Verify Employer. Please click here for the E-Verify Participation Poster in English or Spanish (******************** and the Right to Work Poster in English and Spanish (**********************
$23 hourly 8d ago
Senior Java Full Stack Lead
GAC Solutions
Team leader job in Camden, NJ
Senior Java developer with 12+ years of solid experience in Java
Experience with the following technologies:
Spring MVC
Spring data JPA
Hibernate
JMS
UNIX
SQL
Design patterns
Jsp, JavaScript and React UI framework
Web service development
Tomcat
Experience with SOAP & REST API's Integration
Experience in designing and developing Spring Boot Microservices
High level of organizational, written, and oral communication skills
4 year degree or equivalent work experience
$89k-130k yearly est. 4d ago
Club Supervisor - Xfinity Mobile Arena-Suites
Aramark Corp 4.3
Team leader job in Philadelphia, PA
Time to step up your career! This is your moment to shine and lead the way for others too. We're hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help where needed. We can't wait to see your growth, all while igniting your passion and pursuing what matters to you.
Job Responsibilities
Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
Direct daily activities.
Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
Ensure that food items are stored in a safe, organized, and hazard-free environment.
Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
Maintain a sanitary department following health and safety codes and regulations.
Maintain accurate inventory on a weekly basis.
May prepare orders as needed to ensure accurate production for location.
Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
Maintain a safe and hazard-free working environment.
Train/mentor other food service workers.
Maintain logs on all maintenance required on equipment within the department.
Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
Perform preventative maintenance checklist.
Recommend replacement of existing equipment to meet needs of facility.
Proficiency in multi-tasking.
Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Must fill in for absent employees at location, as necessary.
Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
Be able to work occasional night and weekend catered events.
Attend food service meetings with staff.
Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
May perform cashier duties as the need arises.
Promote good public relations.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Must read, write, and understand verbal instructions
Must complete a sanitation course either before or during first year
Must be knowledgeable in operating an efficient cost-effective program.
Ability to perform basic arithmetic
Maintain emotional control under stress
Ability to resolve interpersonal situations
Strong organizational skills
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia
$23k-40k yearly est. 8d ago
Crisis Youth Peer Support Supervisor
Delaware Guidance Services for Children 2.8
Team leader job in Wilmington, DE
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Competitive Compensation
Incentive Pay for Specific Roles
Generous Paid Time Off (starting at 44 days of paid leave a year)
Up to 6% Annual Contribution to Your Retirement Fund
Free Professional Development Opportunities
Medical, Dental and Vision Insurance
Life and Long-term Disability Insurance
Position Highlights:
Generous benefits and time off policies
Ability to work with children through a mission driven organization
Flexible work environment
Position Description:
Summary/objective
Under the supervision of the Crisis Integrated Services Coordinator, the Youth Peer Support Supervisor will oversee and support the Youth Peer Support Specialists, ensuring the provision of high-quality, trauma-informed peer support services for youth experiencing urgent psychological and emotional crises. This role includes direct supervision, case review, team coordination, and ensuring compliance with organizational policies and funding requirements. The Supervisor will also collaborate with stakeholders to enhance service effectiveness and staff development. The ideal candidate will have experience working in crisis management or child/youth services, possess strong leadership skills, and have the ability to foster a supportive and collaborative team environment.
Essential functions:
Supervision and Staff Development
Provide direct supervision to Youth Peer Support Specialists, offering guidance, feedback, and professional development opportunities.
Conduct regular one-on-one meetings and team check-ins to assess staff performance, well-being, and case progress.
Ensure staff maintain trauma-informed and empathetic interactions with youth, families, and stakeholders.
Address performance concerns and provide constructive feedback to enhance service delivery.
Program Oversight & Compliance
Monitor service delivery to ensure alignment with program goals, requirements, and best practices in crisis intervention.
Review case documentation to ensure accuracy, completeness, and timely submission.
Assist in the development and implementation of protocols and training programs for Youth Peer Support Specialists.
Collaborate with the Crisis Clinical Coordinator to address program challenges and enhance service effectiveness.
Crisis Intervention Support
Provide guidance to Youth Peer Support Specialists during crisis situations, ensuring appropriate risk assessment and response strategies.
Support staff in utilizing peer-based interventions that align with therapeutic crisis intervention models.
Offer debriefing and emotional support to team members following crisis situations.
Stakeholder Communication & Coordination
Serve as a liaison between Youth Peer Support Specialists and external stakeholders, including clinicians, families, and community organizations.
Facilitate collaboration among team members and coordinate efforts to stabilize crisis situations effectively.
Represent the program in meetings and discussions with internal and external partners.
Competencies/ Capabilities:
Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions.
Collaboration: Strong teamwork and interpersonal skills.
Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations.
Communication: Excellent verbal and written communication skills.
Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues.
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.
Supervisory responsibilities: Youth Peer Support Specialists
Work environment: Office based, travel between sites as needed, travel within community to support staff, partial telecommuting with approval
Physical demands:
Prolonged periods of sitting at a desk and working on a computer
May be requested to lift up to 15 pounds periodically
Travel required: schools, client homes, community agencies, etc.
Minimum qualifications:
Lived experience as a person with mental health and/or crisis situations
Minimum 2 years experience as a Peer Support or Mentor
Minimum 2 years supervisory experience
High School Diploma or equivalent
Valid driver's license and satisfactory driving record
Preferred qualifications:
Certified Peer Support Specialist
Experience supervising or mentoring peer support staff or similar roles
Strong understanding of trauma-informed care and crisis intervention strategies
Associates or Bachelors degree in a psychology, human services, or a related field
Experience working in a 24/7 crisis response program
Bilingual (Spanish-English) language skills are a plus
EEO:
Delaware Guidance Services is an Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$56k-85k yearly est. Auto-Apply 5d ago
Fort Dix, NJ Site Lead
Mele Associates 4.1
Team leader job in Fort Dix, NJ
MELE is seeking a site lead to support the Mobile Detection Deployment Program (MDDP)/Mobile Detection Deployment Unit (MDDU) program. MDDUs are assets designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. The program is growing into the full spectrum of CBRN detection, however the emphasis of this support is focused on radiological/nuclear detection operations and instrumentation. The nature of the MDDU force will be voluntary and managed on a rotational basis for scheduled events and short notice requested to deploy. The site lead for the program reports to the Program Manager and is responsible for providing operational and program support. This position will be the lead personnel for their specific location and responsible for successful completion of all tasks as designated by the Program Manager. This position will be an asset designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. Deployment without advance notification may be required. This position must have experience with radiological/nuclear detection instrumentation. This position is contract award dependent.
RESPONSIBILITIES:
Duties will include but are not limited to the following.
Initiate, organize and report on all program planning and management taskings.
Ability to deploy equipment when needed. This requires transporting detection equipment via towable trailer to various locations as designated by the client.
Coordinate, initiate and track the progress of deployments of the assigned equipment.
Ensuring detection equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year.
Provide coverage during standard and non-standard hours of business to include weekends and Holidays when necessary.
Provide just-in-time training on deployed equipment, as needed, to stakeholders at events.
Ensure completion of After-Action Reports AAR at the conclusion of deployments.
Assist with scheduling of off-site part-time staff to support surge deployments.
Provide status updates to the Program Manager.
Other duties as assigned.
REQUIREMENTS:
Experienced in chemical, biological, radiological and nuclear CBRN detection with emphasis on R/N detection.
10 years relevant experience in R/N detection training and supporting preventive R/N detection mission operations at special events or during steady state operations where R/N detection is regularly employed. Event support can also include but not limited to demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE.
Knowledgeable in using the following the equipment: Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic; Human Portable Radiation Detection Backpacks; Radiological Isotope Identification Device RIID High-Res/Low-Res; Mobile Radiation Detection Systems. Auxiliary Equipment: Radios, Radioactive Material Sources.
Able to lift and carry up to 50 pounds of equipment repetitively.
Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly report.
Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
Radiation Worker training and experience working with radioactive materials.
Experience with agency fleet requirements
This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another mission.
Must have valid driver's license and able to drive a dually pick-up truck with fifth wheel trailer
Active CDL license or ability to obtain one immediately upon hire
Must possess or be able to obtain and maintain a SECRET level security clearance and DHS Suitability.
DESIRED EXPERIENCE:
Experience with biological and/or chemical detection experience and equipment is highly desired
Bachelor's degree preferred but not required; equivalent experience may be substituted for degree
LOCATION: This is a full-time position in Fort Dix, NJ, USA dependent on contract award
#OPT
SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The expected salary range for this position is $80K-$166K.
Benefits MELE Offers
· Employer-paid employee Medical, Dental and Vision Care.
· Low-Cost Family Health Care offered.
· Federal Holidays and three (3) weeks' vacation
· 401(k) with Employer Match
· Cross-training opportunities
About MELE Associates, Inc.
With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity.
MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
$80k-166k yearly 60d+ ago
Airport Customer Service Supervisor
GAT 3.8
Team leader job in Philadelphia, PA
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$30k-48k yearly est. 17d ago
Team Leader of Client Service
Corporation Service Co (AKA: CSC
Team leader job in Wilmington, DE
TeamLeader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a TeamLeader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The TeamLeader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a TeamLeader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the TeamLeader will lead by setting a good example and engaging the team to achieve goals.
Some of the things you'll be doing:
* Create an inspiring team environment with an open communication culture
* Develop key performance indicators and set clear team goals
* Delegate tasks effectively and set deadlines
* Oversee day-to-day operations
* Monitor team performance and conduct performance reviews
* Handle customer complaints and address escalations with customers
* Design and implement process and operational policies
* Full spectrum of employee management, development, and training
* Motivate team members to achieve objectives
* Discover training needs and providing coaching
* Listen to team members' feedback and resolve any issues or conflicts
* Recognize high performance and rewarding accomplishments
* Ensure the highest levels of productivity, service, and client satisfaction levels
* Organize team-building activities
These are the technical skills, experience, and qualifications that would make someone successful:
* 5 years of leadership experience, preferably in a customer service and compliance industry
* A proven history of successfully mentoring and developing employees
* In-depth knowledge of developing and utilizing performance metrics
* Proficiency with MS Office, especially Excel
* Tremendous written and verbal communication skills
* Organizational and time management skills
* Decision-making skills
* Excellent change management skills
* Strong analytical and problem-solving skills
* Attention to detail
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
$76k-131k yearly est. 42d ago
Senior Site Contracts Lead
Icon Plc 4.8
Team leader job in Blue Bell, PA
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Title: Senior Site Contracts Lead
Role Summary:
Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned.
Responsibilities:
* In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned.
* Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization.
* Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters.
* Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate.
* Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines.
* Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks.
* Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed.
* Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed.
* Conducts final quality checks by adhering to departmental and/or client requirements, as required.
* Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required.
* Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies.
* Leads and/or participates in departmental initiatives and process improvements, as assigned.
* Serves as mentor for other Site Contracts Leads.
* May act in portfolio lead capacity based on portfolio size and requirements.
* Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned.
* Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures.
What you need:
* Bachelor's Degree
* 6-9 years of experience
* Demonstrates professionalism in conducting daily activities.
* Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook).
* Ability to follow written and oral instruction from a variety of sources.
* Completes tasks independently on time and in an efficient manner.
* Ability to mentor and train other site contracts team members as needed.
* Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight.
* Strong attention to detail.
* Great interpersonal and communication skills.
* Confidence in dealing with external and internal clients.
* Strong verbal and written communication skills.
* Exhibits ability to be agile as needed to ensure study deliverables are met.
* Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead.
* Exhibits strong conflict resolution skills.
What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
* Various annual leave entitlements
* A range of health insurance offerings to suit you and your family's needs.
* Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
* Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
* Life assurance
* Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
$56k-107k yearly est. 56d ago
Senior Site Contracts Lead
Icon Clinical Research
Team leader job in Blue Bell, PA
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
**Title:** Senior Site Contracts Lead
**Role Summary:**
Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned.
**Responsibilities:**
+ In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned.
+ Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization.
+ Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters.
+ Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate.
+ Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines.
+ Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks.
+ Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed.
+ Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed.
+ Conducts final quality checks by adhering to departmental and/or client requirements, as required.
+ Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required.
+ Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies.
+ Leads and/or participates in departmental initiatives and process improvements, as assigned.
+ Serves as mentor for other Site Contracts Leads.
+ May act in portfolio lead capacity based on portfolio size and requirements.
+ Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned.
+ Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures.
**What you need:**
+ Bachelor's Degree
+ 6-9 years of experience
+ Demonstrates professionalism in conducting daily activities.
+ Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook).
+ Ability to follow written and oral instruction from a variety of sources.
+ Completes tasks independently on time and in an efficient manner.
+ Ability to mentor and train other site contracts team members as needed.
+ Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight.
+ Strong attention to detail.
+ Great interpersonal and communication skills.
+ Confidence in dealing with external and internal clients.
+ Strong verbal and written communication skills.
+ Exhibits ability to be agile as needed to ensure study deliverables are met.
+ Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead.
+ Exhibits strong conflict resolution skills.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site (************************************* to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (******************************************************
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here (****************************************************** to apply
$46k-102k yearly est. 56d ago
Site Lead
Arcadis 4.8
Team leader job in Philadelphia, PA
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a Site Lead professional to support Project and Program Management in the North American Places business in our Philadelphia, PA area client site location.
As a Site Lead, you will be accountable for all project delivery within your assigned site, managing the project delivery teams to ensure that projects adhere to client requirements and business goals by developing and driving project plans, managing cross-functional teams, and coordinating activities within the established project timelines set forth by the client. You will be responsible for all project phases: planning, design/preconstruction, procurement, construction, commissioning & validation. You will hold the key interface with the client Program Manager and relevant site stakeholders.
In this position, you will also serve as a Line Manager and oversee a team of Arcadis Project Managers. As a Line Manager, you will be responsible for mentoring and guiding the professional development of your team and for ensuring the quality delivery of projects from your team members.
Role accountabilities:
Accountable for all project delivery within Upper Merion, managing the project delivery teams to deliver.
Acts as the single point of contact to the client Program Manager for project delivery and performance
Understand client's needs and manages forward pipeline of work for the site and GSK specific requirements
Ensures that Site level management information / reporting is valid and true and is used to drive performance across the site teams
Attend monthly performance meeting to drive performance and ensures that risks and issues managed or escalated
Liaises with the group lead to manage resource allocation, ensuring projects have the right resources in place
Owns the ARCADIS relationship for site specific stakeholders and delivery partners, attending communication cells and other sessions
Project Management of complex / specialist projects
Attends weekly Site Leadership WREF CommCell and provides actions and updates on Arcadis Capital Projects Delivery
Ensures that the levels of fiscal authority and controls are understood and complied with by project team members and that timely support is provided when commercial audits are conducted
Responsible for coordinating design reviews and approvals between owner and contractors
Ensure that owner's safety, security and fire protection regulations are clearly understood and adhered to, and control the property and premises until hand-over
In consultation with procurement, has the responsibility for the definition of the contract strategy, and the selection and coordination of contractors and suppliers and ensures that the execution of the project is in accordance with contract and the job specification
Qualifications & Experience:
Experience of managing capital delivery within a pharmaceutical sector or working within a comparable portfolio of work for a leading manufacturing/scientific client preferred
Strong knowledge / record of delivering mechanical, electrical & control works within the building services environment
Experience of working within a regulated environment
Expert in stakeholder management and communication
Strong influencer and negotiation skills
Possess excellent written and verbal communication skills that are clear and concise
Have strong organizational, analytical, and problem-solving skills
Be capable of managing multiple, unique assignments simultaneously
Be self-motivated, team-oriented, and flexible; have the initiative and ability to tackle new projects and challenges daily
The ability to motivate and develop the skills of team members
Good understanding of Project Controls environment
Proficient IT skills (MS Office)
Be health, safety, and quality focused I
Required Qualifications:
Bachelor's Degree or relevant equivalent experience in Engineering, Project Management or similar discipline
Over 10 years of Project management expertise
Preferred Qualifications:
PMP certification
Six Sigma
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $131,000 - $155,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
$131k-155k yearly Auto-Apply 13d ago
Sr Category Leader
PBF Energy 4.9
Team leader job in Paulsboro, NJ
PBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Sr Category Leader to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ or at one of our refinery locations.
The Senior Category Leader - Turnaround and Capital is a critical leadership role within the Procurement organization responsible for developing, implementing, and managing enterprise-level category strategies for high-value activities supporting major turnarounds (TARs), outages, and capital projects across multiple refineries This role owns the full lifecycle of assigned service and materials categories, with an emphasis on opportunity identification, planning, supplier readiness, risk mitigation, stakeholder alignment, execution of strategic initiatives, long-term performance management and cost control in high-pressure, time-sensitive environments. . This position collaborates closely with site leadership, TAR and capital managers, project engineering, and contractors to ensure procurement strategies support safety, schedule, and budget requirements. The Senior Category Leader develops multi-year sourcing plans, negotiates high-value contracts, manages supplier performance, and drives continuous improvement in procurement execution for projects often exceeding $75MM in spend. They serve as a strategic advisor to the business, identifying opportunities for innovation, sustainability, and commercial advantage through deep category expertise and supplier engagement. This role will create multi-year category plans, build and maintain supplier relationships, ensures compliance with internal standards, and drives continuous improvement in value, performance, and risk management. This role requires a strong blend of commercial acumen, strategic thinking, and leadership capabilities.
PRINCIPAL RESPONSIBILITIES:
* Develop and maintain enterprise-wide category strategies that align with business goals for the assigned spend categories to deliver cost savings, efficiency, and risk mitigation across operations.
* Analyze market trends and dynamics, commodity trends, competitor activities and operational demand and activities across multiple refinery and field sites to identify potential savings or pitfalls for Company.
* Serve as the primary procurement lead for all turnaround-related sourcing and contracting activities across assigned sites.
* Collaborate cross-functionally with key stakeholders, Maintenance, Turnaround and Capital Projects, etc., to align procurement strategies with business needs, develop category strategies and implement new agreements or processes.
* Manage the full category lifecycle, including supplier selection, negotiations, contracting, implementation, and performance management.
* Lead negotiations and contract development for critical services, including master service agreements, blanket POs, and project-specific scopes to optimize category performance.
* Identify and build strategic partnerships with suppliers for ongoing turnaround support.
* Monitor contractor performance, enforce KPIs, and lead post-project supplier evaluations and lessons learned
* Build a best-in-class procurement playbook for turnarounds and capital projects.
* Drive supplier readiness, ensuring materials and labor availability aligns with critical path schedules
* Support the development of SAP catalogs, pre-negotiated rate sheets, and Track system updates to streamline TAR procurement
* Manage end-to-end contract lifecycle from sourcing to execution and renewal, ensuring compliance with commercial terms, service-level agreements (SLAs), and safety/environmental requirements.
* Support supply assurance by proactively identifying risks (e.g., single-source, capacity constraints, geopolitical factors) and developing mitigation plans in coordination with legal and risk teams.
* Facilitate cross-site sourcing initiatives and standardization opportunities across refineries and terminals, driving total cost of ownership (TCO) improvements and eliminating non-value-added variation.
* Ensure compliance with internal procurement policies, ESG/supplier diversity initiatives, and external regulatory requirements (e.g., OSHA, DOT, EPA).
* Evaluate internal stakeholder feedback and implement changes to enhance the category services.
* Build strong relationships with strategic suppliers and contractors, driving supplier development, innovation, and value creation while maintaining accountability for safety, quality, and performance.
* Conduct thorough market research and benchmarking to create should-cost modeling, market intelligence, benchmarking, and spend analysis to support fact-based negotiations and robust category strategies to ensure vendor competitiveness trends, identify potential issues and provide actionable plans.
* Utilize and maintain procurement and analytics tools (e.g., SAP, Power BI, Ariba, or similar) to monitor performance ensuring seamless strategy execution, track savings, and report out on KPIs such as cost avoidance, cycle time, compliance, and supplier performance across the organization.
* Stay abreast of industry trends, emerging technologies, and macroeconomic factors (e.g., steel tariffs, inflation, labor shortages) that may impact supply markets and sourcing strategies to provide recommendations to senior management.
* Provide input to annual category planning, budget forecasting, and strategic supplier reviews with senior leadership.
QUALIFICATIONS:
* Bachelor's degree in business, marketing or a related field or equivalent work experience.
* Experience in category management within the Oil and Gas market.
* 7+ years of progressive experience in strategic sourcing, negotiating, category management, or supply chain experience required
* Demonstrated success leading category strategies supporting refinery operations, maintenance, and capital execution.
* Deep knowledge of spend categories and contracting models (e.g., unit rate, T&M, lump sum, alliance agreements) for profitability optimization.
* Familiarity with contract law, legal terms and conditions, and supplier governance frameworks
* Professional Certifications in Supply Chain such as CPSM, CPSD, preferred.
* Proven experience with turnaround and capital project lifecycles.
* Familiarity with contractor prequalification, jobsite mobilization, and safety requirements
* Experience working in a centrally led procurement model with enterprise-wide scope
* Strong negotiation skills and commercial acumen with experience developing long-term supplier agreements.
* Proven ability to lead cross-functional collaboration across refinery, technical, EH&S, and legal functions.
* Experience working in unionized environments and with contractor safety management programs preferred.
* Proficient in ERP (e.g., SAP), sourcing platforms (e.g., Ariba, Coupa), S2P systems and data analytics tools.
* Knowledge of category management and demand forecasting techniques.
* Ability to conduct market research.
* Flexibility to adapt to the changing market and organizational priorities.
* Excellent communication and negotiation skills to collaborate effectively with cross-functional teams and external stakeholders.
* Willingness and ability to travel up to 25% of the time to support operations across multiple facilities in the U.S.
* This position is on site 5 days a week
* ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED
* FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS
CA Job Posting Requirement: The salary range for this position is $121,160.47- $216,090.75.
NJ Job Posting Requirement: The salary range for this position is $121,160.47- $200,749.41.
The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC ("PBF Energy"), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employee of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-EG1
$121.2k-216.1k yearly Auto-Apply 38d ago
Site Lead Carpenter
Penn Construction Design
Team leader job in Bristol, PA
Join Our Team as a Lead Carpenter at Penn Construction + Design!
Site Lead Carpenter - Residential Remodeling
Company Name: Penn Construction + Design
Pay Range: $30-$35+ per hour, depending on experience
Industry: Residential Remodeling
Location: Havertown, PA
About the Role
Penn Construction + Design is looking for an experienced Lead Carpenter to join our dynamic team specializing in residential remodeling. In this key leadership role, you'll manage carpentry tasks, guide a team, and help us deliver high-quality projects that exceed client expectations. If you have a passion for craftsmanship, a commitment to excellence, and thrive in a collaborative environment, we want you on board!
Who We Are
At Penn Construction + Design, we pride ourselves on being a community-driven company that brings exciting projects to life. We focus on supporting our team members through teaching, goal guidance, and opportunities for advancement. Our core values-Grit, Character, Friendliness, and Cleanliness-define how we work together and interact with clients.
Key Responsibilities
Project Leadership: Oversee residential remodeling and carpentry operations to ensure projects are completed on schedule and within budget.
Quality Control: Maintain high standards by double-checking work and addressing deficiencies proactively.
Customer Service: Communicate effectively with clients, ensuring satisfaction and addressing concerns professionally.
Team Management: Facilitate daily team huddles to set goals, assist new employees with tool use and safety, and maintain a positive work environment.
Administrative Tasks: Update project logs, time tracking systems, and ensure proper documentation using company tools like Job Tread, Buildertrend, and BusyBusy.
Safety & Maintenance: Adhere to safety protocols, maintain company tools and equipment, and ensure job sites are clean and organized.
Qualifications
Experience: 1+ years of tiling experience. Proven experience as a Lead Carpenter or similar role in residential remodeling.
Skills: Proficiency in reading blueprints, using carpentry tools, and completing projects from start to finish. Including; layout, framing, exteriors, windows, doors, interiors, kitchens, bathrooms, cabinetry, and finish work.
Leadership: Strong organizational and communication skills with the ability to lead and coordinate with team members, subcontractors, and customers.
Physical Fitness: Capability to handle physically demanding tasks such as lifting, climbing, working at heights, and standing for extended periods.
Tools: Must have transportation, common carpenter tools and belt for general construction. Ability to pull a trailer is a plus.
Work Ethic: Punctuality, professionalism, and a commitment to delivering high-quality work.
Benefits
Compensation Perks: Bi-weekly pay cycle and overtime potential.
Health & Wellness: Medical insurance coverage.
Work-Life Balance: Paid time off for holidays, vacations, and sick days.
Career Development: Paid training programs, mentor guidance, and apprenticeship opportunities.
Unique Perks: Company events such as BBQs, holiday parties, and more. Uniforms, including safety gear, are provided.
Company Vehicle: potential for work truck and gas card.
Work Schedule
Full-time: Monday to Friday
Occasional overtime or Saturday work may be required.
Work Location
Based in Havertown, PA area, with residential project sites across Delaware and Montgomery counties.
Equal Opportunity Employment
Penn Construction + Design is an equal-opportunity employer. We value diversity and inclusion, fostering a family-like environment where every team member is respected and supported.
Take the Next Step!
If you're ready to elevate your carpentry career and make a meaningful impact with Penn Construction + Design, apply today!
#OHFC25
$30-35 hourly 1d ago
Supervisor, Financial Services
Temple University Health System 4.2
Team leader job in Philadelphia, PA
Supervisor, Financial Services - (256834) Description Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients.
Enforces and maintains updated procedures that are in compliance with all regulatory changes.
Trains staff and assures that accuracy and productivity are maintained.
Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families.
Participates in the on call schedule for financial clearance issues.
EducationAssociate's Degree Required or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience3 years experience as a financial counselor or related role in a healthcare environment RequiredGeneral Experience and knowledge of hospital billing / registration systems RequiredGeneral Experience and knowledge of third party reimbursement and eligibility processes and regulations RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation.
Achieving that goal means investing in our employees' success through staff and leadership development.
Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.
Primary Location: Pennsylvania-PhiladelphiaJob: FinanceSchedule: Full-time Shift: Day JobEmployee Status: Regular
$44k-58k yearly est. Auto-Apply 1d ago
Member Relations Supervisor
American Heritage Credit Union 4.3
Team leader job in Philadelphia, PA
. Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union. . Assist the membership and associates via multiple channels which includes but is not limited to phone, video, chat, email, Relations, Supervisor, Staff, Banking, Business Services, Development
$73k-87k yearly est. 3d ago
Site Lead Carpenter
Penn Construction Design
Team leader job in Philadelphia, PA
Join Our Team as a Lead Carpenter at Penn Construction + Design!
Site Lead Carpenter - Residential Remodeling
Company Name: Penn Construction + Design
Pay Range: $30-$35+ per hour, depending on experience
Industry: Residential Remodeling
Location: Havertown, PA
About the Role
Penn Construction + Design is looking for an experienced Lead Carpenter to join our dynamic team specializing in residential remodeling. In this key leadership role, you'll manage carpentry tasks, guide a team, and help us deliver high-quality projects that exceed client expectations. If you have a passion for craftsmanship, a commitment to excellence, and thrive in a collaborative environment, we want you on board!
Who We Are
At Penn Construction + Design, we pride ourselves on being a community-driven company that brings exciting projects to life. We focus on supporting our team members through teaching, goal guidance, and opportunities for advancement. Our core values-Grit, Character, Friendliness, and Cleanliness-define how we work together and interact with clients.
Key Responsibilities
Project Leadership: Oversee residential remodeling and carpentry operations to ensure projects are completed on schedule and within budget.
Quality Control: Maintain high standards by double-checking work and addressing deficiencies proactively.
Customer Service: Communicate effectively with clients, ensuring satisfaction and addressing concerns professionally.
Team Management: Facilitate daily team huddles to set goals, assist new employees with tool use and safety, and maintain a positive work environment.
Administrative Tasks: Update project logs, time tracking systems, and ensure proper documentation using company tools like Job Tread, Buildertrend, and BusyBusy.
Safety & Maintenance: Adhere to safety protocols, maintain company tools and equipment, and ensure job sites are clean and organized.
Qualifications
Experience: 1+ years of tiling experience. Proven experience as a Lead Carpenter or similar role in residential remodeling.
Skills: Proficiency in reading blueprints, using carpentry tools, and completing projects from start to finish. Including; layout, framing, exteriors, windows, doors, interiors, kitchens, bathrooms, cabinetry, and finish work.
Leadership: Strong organizational and communication skills with the ability to lead and coordinate with team members, subcontractors, and customers.
Physical Fitness: Capability to handle physically demanding tasks such as lifting, climbing, working at heights, and standing for extended periods.
Tools: Must have transportation, common carpenter tools and belt for general construction. Ability to pull a trailer is a plus.
Work Ethic: Punctuality, professionalism, and a commitment to delivering high-quality work.
Benefits
Compensation Perks: Bi-weekly pay cycle and overtime potential.
Health & Wellness: Medical insurance coverage.
Work-Life Balance: Paid time off for holidays, vacations, and sick days.
Career Development: Paid training programs, mentor guidance, and apprenticeship opportunities.
Unique Perks: Company events such as BBQs, holiday parties, and more. Uniforms, including safety gear, are provided.
Company Vehicle: potential for work truck and gas card.
Work Schedule
Full-time: Monday to Friday
Occasional overtime or Saturday work may be required.
Work Location
Based in Havertown, PA area, with residential project sites across Delaware and Montgomery counties.
Equal Opportunity Employment
Penn Construction + Design is an equal-opportunity employer. We value diversity and inclusion, fostering a family-like environment where every team member is respected and supported.
Take the Next Step!
If you're ready to elevate your carpentry career and make a meaningful impact with Penn Construction + Design, apply today!
#OHFC25
$30-35 hourly 1d ago
530-01 Site Lead
Avalon Services Group 4.3
Team leader job in Philadelphia, PA
About Our Customer
A supply chain solutions provider, specializing in handling the storage and logistical requirements of large industrial companies, is currently seeking a Team Lead to oversee the staffing crew in their distribution center.
Hourly Rate: $23.00
Work Hours: Monday Friday, 30-40 Hours per week, Availability for 1st & 2nd Shift
Background Check and Drug Screening Required
What You'll Do
Recruit and hire staffing associates to meet customers staffing needs.
Communicate new hires to customers and provide new hire orientation.
Scan and direct boxes to the appropriate storage areas or delivery staging zones.
Ensure staffing labor hours are accurately reported in the customers or Avalons timekeeping system.
Assist and support the customer with performance management issues as needed.
Serve as a client liaison for new work orders and special projects, coordinating staffing as needed.
Understand and have a working knowledge of all jobs in the warehouse as required to meet the department goals and plans.
Participate in monthly service calls.
Perform other related duties as required.
What You Need to Qualify
High School Diploma or equivalent
Minimum three years of previous experience in supervision
Some Spanish is preferred
Previous experience in recruiting is a plus.
Experience in a warehouse environment a plus.
Intermediate knowledge of Microsoft Office Suite and other computer software.
Previous experience reviewing time clock entries in HRIS.
Good interpersonal skills with a polite demeanor toward staff and clients.
What Physical Activities Will You Do?
Constant (80%) standing and walking during the workday.
Frequent (50%) pushing, pulling, grasping, stretching, bending, twisting, reaching overhead.
Occasional (30%) stooping, climbing, and squeezing.
Must be able to lift/push/pull up to 25 lbs.
About Us
At Avalon Services Group, we provide reliable and compliant staffing solutions to warehouses, logistics centers, and distribution centers across the nation. Our customers depend on us to fill essential roles in their warehouses, including Pickers/Packers, Forklift Drivers, Material Handlers, Cherry Pickers, and Handyman Services, among others. At each customer location, we have a designated Site Coordinator to support you in your journey, from orientation and beyond!
Whether you're looking for a part-time or full-time positionwhether it's just for a few weeks, a few months, or something more long-termwe invite you to apply today! We have a variety of job openings, and you could start working as soon as tomorrow! Plus, we offer affordable benefits for you and your family starting on your first day. Medical, dental, vision, mental health, short-term disability, and life insurance.
All job tasks in Avalon Services Group must be performed in accordance with company policies and procedures and all relevant federal, state, and local safety regulations (e.g., OSHA standards). This position requires participation in monthly safety trainings. Employees must complete all assigned job-specific safety training and maintain valid certification records, where applicable. Failure to comply with safety standards may result in disciplinary action.
At Avalon Services Group, Inc., we believe in providing equal employment opportunities for everyone. We do not tolerate discrimination or harassment of any kind, whether it's based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Were also proud to be an E-Verify Employer. Please click here for the E-Verify Participation Poster in English or Spanish (
*******************
) and the Right to Work Poster in English and Spanish (
********************
).
$23 hourly 60d+ ago
Supervisor, Financial Services
Temple University Health System 4.2
Team leader job in Philadelphia, PA
Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients. Enforces and maintains updated procedures that are in compliance with all regulatory changes. Trains staff and assures that accuracy and productivity are maintained. Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families. Participates in the on call schedule for financial clearance issues.
Education
Associate's Degree Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
3 years experience as a financial counselor or related role in a healthcare environment Required
General Experience and knowledge of hospital billing / registration systems Required
General Experience and knowledge of third party reimbursement and eligibility processes and regulations Required
Licenses
'392602
$44k-58k yearly est. 51d ago
Site Lead Carpenter
Penn Construction Design
Team leader job in Penns Grove, NJ
Join Our Team as a Lead Carpenter at Penn Construction + Design!
Site Lead Carpenter - Residential Remodeling
Company Name: Penn Construction + Design
Pay Range: $30-$35+ per hour, depending on experience
Industry: Residential Remodeling
Location: Havertown, PA
About the Role
Penn Construction + Design is looking for an experienced Lead Carpenter to join our dynamic team specializing in residential remodeling. In this key leadership role, you'll manage carpentry tasks, guide a team, and help us deliver high-quality projects that exceed client expectations. If you have a passion for craftsmanship, a commitment to excellence, and thrive in a collaborative environment, we want you on board!
Who We Are
At Penn Construction + Design, we pride ourselves on being a community-driven company that brings exciting projects to life. We focus on supporting our team members through teaching, goal guidance, and opportunities for advancement. Our core values-Grit, Character, Friendliness, and Cleanliness-define how we work together and interact with clients.
Key Responsibilities
Project Leadership: Oversee residential remodeling and carpentry operations to ensure projects are completed on schedule and within budget.
Quality Control: Maintain high standards by double-checking work and addressing deficiencies proactively.
Customer Service: Communicate effectively with clients, ensuring satisfaction and addressing concerns professionally.
Team Management: Facilitate daily team huddles to set goals, assist new employees with tool use and safety, and maintain a positive work environment.
Administrative Tasks: Update project logs, time tracking systems, and ensure proper documentation using company tools like Job Tread, Buildertrend, and BusyBusy.
Safety & Maintenance: Adhere to safety protocols, maintain company tools and equipment, and ensure job sites are clean and organized.
Qualifications
Experience: 1+ years of tiling experience. Proven experience as a Lead Carpenter or similar role in residential remodeling.
Skills: Proficiency in reading blueprints, using carpentry tools, and completing projects from start to finish. Including; layout, framing, exteriors, windows, doors, interiors, kitchens, bathrooms, cabinetry, and finish work.
Leadership: Strong organizational and communication skills with the ability to lead and coordinate with team members, subcontractors, and customers.
Physical Fitness: Capability to handle physically demanding tasks such as lifting, climbing, working at heights, and standing for extended periods.
Tools: Must have transportation, common carpenter tools and belt for general construction. Ability to pull a trailer is a plus.
Work Ethic: Punctuality, professionalism, and a commitment to delivering high-quality work.
Benefits
Compensation Perks: Bi-weekly pay cycle and overtime potential.
Health & Wellness: Medical insurance coverage.
Work-Life Balance: Paid time off for holidays, vacations, and sick days.
Career Development: Paid training programs, mentor guidance, and apprenticeship opportunities.
Unique Perks: Company events such as BBQs, holiday parties, and more. Uniforms, including safety gear, are provided.
Company Vehicle: potential for work truck and gas card.
Work Schedule
Full-time: Monday to Friday
Occasional overtime or Saturday work may be required.
Work Location
Based in Havertown, PA area, with residential project sites across Delaware and Montgomery counties.
Equal Opportunity Employment
Penn Construction + Design is an equal-opportunity employer. We value diversity and inclusion, fostering a family-like environment where every team member is respected and supported.
Take the Next Step!
If you're ready to elevate your carpentry career and make a meaningful impact with Penn Construction + Design, apply today!
#OHFC25
$30-35 hourly 1d ago
Call Center Supervisor
American Heritage Credit Union 4.3
Team leader job in Philadelphia, PA
Job Description
American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved.
Responsibilities Include:
Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union.
Assist members and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc.
Perform quality assurance monitoring (live and/or recorded) for the Member Advisors to ensure services levels are meeting and/or exceeding member and credit union expectations.
Assist Assistant Branch Manager with supervision of Member Advisor staff, act as TeamLeader for a group of ten to twelve Member Advisors.
Maintain a highly motivated, well-trained staff and evaluate job performance within designated time frames to ensure quality of work and service to members and staff. Train staff and perform coaching leveraging various techniques (i.e.: closed door, side-by-side, etc.). Sessions should be completed on a monthly basis (at a minimum) and must be accompanied by signed, corresponding meeting minutes.
Assist with the development of department goals and objectives for designated staff/area.
Assist with the development and updates of departmental procedures.
Responsible for continued development of the training program(s) as it relates to the designated staff.
Consistently monitor various member service contact points, which includes but is not limited to: Chat, Message Board, Text and Queue(s) to ensure prescribed service levels are achieved.
Attend and contribute effectively when selected to participate in Process Improvement Teams (PIT Crew)
Provide various types of information (i.e.: procedural, company policies, etc.) to team members.
Lead daily meetings with team to disseminate information, perform skill-practice and provide recognition.
Assist in the recruiting process by attending interviews and recommending candidates for employment.
Requirements Include:
At least two years of customer service or cash handling experience.
Must have at least 1-2+ years of Supervisory experience in a financial institution
Professional well-developed interpersonal skills essential for servicing credit union members and staff while projecting a positive image as representative for the credit union.
Must be flexible and available to work Call Center hours of operation:
Monday- Friday 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m.
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
EOE M/F/D/V
How much does a team leader earn in Cherry Hill, NJ?
The average team leader in Cherry Hill, NJ earns between $49,000 and $174,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Cherry Hill, NJ
$92,000
What are the biggest employers of Team Leaders in Cherry Hill, NJ?
The biggest employers of Team Leaders in Cherry Hill, NJ are: