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Team leader client services vs guest services manager

The differences between team leaders client services and guest services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team leader client services and a guest services manager. Additionally, a team leader client services has an average salary of $78,701, which is higher than the $46,930 average annual salary of a guest services manager.

The top three skills for a team leader client services include project management, quality standards and client relationships. The most important skills for a guest services manager are reservations, excellent guest, and front desk operations.

Team leader client services vs guest services manager overview

Team Leader Client ServicesGuest Services Manager
Yearly salary$78,701$46,930
Hourly rate$37.84$22.56
Growth rate6%6%
Number of jobs217,808105,188
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 58%
Average age4747
Years of experience66

Team leader client services vs guest services manager salary

Team leaders client services and guest services managers have different pay scales, as shown below.

Team Leader Client ServicesGuest Services Manager
Average salary$78,701$46,930
Salary rangeBetween $47,000 And $131,000Between $34,000 And $63,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-InterContinental Hotels Group Resources, Inc.
Best paying industry-Hospitality

Differences between team leader client services and guest services manager education

There are a few differences between a team leader client services and a guest services manager in terms of educational background:

Team Leader Client ServicesGuest Services Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Team leader client services vs guest services manager demographics

Here are the differences between team leaders client services' and guest services managers' demographics:

Team Leader Client ServicesGuest Services Manager
Average age4747
Gender ratioMale, 40.1% Female, 59.9%Male, 44.0% Female, 56.0%
Race ratioBlack or African American, 9.3% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.5% White, 61.8% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between team leader client services and guest services manager duties and responsibilities

Team leader client services example responsibilities.

  • Update the current SQL training materials and lead multiple in person and conference trainings across multiple sites.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Execute database management, SLA reporting, client services, vendor management, and billing.
  • Answer all questions and help to troubleshoot for team members in regards to processing accounts.
  • Design and write SQL store procedures to create a comprehensive monthly product usage report for use by upper management and sales.
  • Implement and uphold store brand initiatives through leader-on-duty responsibilities focusing on service, merchandising, accurate pricing, and logistics processes.
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Guest services manager example responsibilities.

  • Maintain, troubleshoot, and manage the hotel's property management systems (PMS) and other computer networks and software.
  • Manage Sarbanes-Oxley application compliance requirements.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Develop VIP recognition program to create lasting memories with the resorts group and leisure VIPs.
  • Full knowledge of resorts' rooms and venues.
  • Ensure compliance with Sarbanes-Oxley by complying with internal audit requests.
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Team leader client services vs guest services manager skills

Common team leader client services skills
  • Project Management, 7%
  • Quality Standards, 7%
  • Client Relationships, 7%
  • PET, 7%
  • Client Issues, 6%
  • Direct Reports, 6%
Common guest services manager skills
  • Reservations, 13%
  • Excellent Guest, 9%
  • Front Desk Operations, 7%
  • Payroll, 6%
  • Guest Satisfaction, 4%
  • Cleanliness, 4%

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