Team leader client services work from home jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Benefits Representative 100% Virtual 65,000-80,000 40 Hours per Week Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Us? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: We're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

**The application window is expected to close on: 1/16/26** **Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.** **The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government Secret Clearance.** **Meet the Team** Our Technical Leaders are an integral part of US Public Sector Data Center Technology Delivery team delivering timely and quality results in support of the customer's mission. We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise (that's you) to drive value, innovation, and adoption in our customers' network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are trusted advisors and experts who help our customers better understand their data centers and support critical missions by driving optimization, adoption, and transformation. We work closely with Cisco Engineering to advocate innovation for our customers, sharing what is coming to help them be the groundbreakers of technology. **Your Impact** As a Technical Leader, you will drive the adoption of Cisco products while redefining customer data centers into modern, scalable, and efficient environments. Demonstrating your proficiency in computer technologies, automation, and AI, you will guide customers and peers through sophisticated engagements, delivering high-quality designs and driving workflow efficiency. Through mentoring, coaching, and embracing AI-driven innovation, you will empower your team to grow and adapt to evolving demands. Your creativity, collaborative nature, and openness to both teaching and learning will make you an invaluable asset to our team and customers alike! **Minimum Qualifications:** + Secret clearance + 10 years of relevant experience with Cisco's converged/hyperconverged and compute (UCS, UCS-X, Intersight, FlexPods, etc.) product offerings + 10+ years of experience supporting federal (United States), state, and local governments + Cisco Certified Internetwork Expert (CCIE) or comparable skills + Work remotely with flexibility to travel up to 25% **Preferred Qualifications:** + Be experienced delivering Cisco standard methodologies within our customers' data center infrastructure. + Be experienced with Cisco Data Center networking offerings (Nexus stand-alone, Nexus Dashboard, ACI, etc.), software and automation development, and/or Nutanix + Be able to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of complex data center related issues. + Strong analytical and problem-solving skills with ability to solve technical problems. + Ability to multi-task and self-start in a fast-paced collaborative environment and work independently. *LI-VL1 \#CJ \#PSJF \#PSNSO **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Responsibilities Lead discovery and scope diagnostics that translate business goals into testable hypotheses Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests and UA optimizations Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Share market insights that inform future Xsolla products Qualifications 3-8+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Client-facing or consulting experience is a plus Deep understanding of SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Experience building benchmarks or productized analytics playbooks Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.

UWorld is seeking a Psychology and Sociology Team Manager to join our growing organization. In this position, the Curriculum Manager will lead a team of fellow behavioral sciences experts and contribute to our web-based MCAT Psychology/Sociology and AP Psychology Question Banks. This is a great opportunity to partner with some of the brightest minds in education. UWorld is a highly collaborative, creative, and employee-centric environment that provides long-term career opportunities to educators who are passionate about teaching the next generation of professionals from all disciplines. Call us geeks. Call us nerds. But make no mistake, UWorld's goal is to be the company people call on to help "make the really hard things easy to understand." Minimum education required: Master's Degree or higher in Neuroscience, General Psychology, Clinical Psychology, or other related Behavioral Science discipline Experience or background in a clinical setting is a plus PhD is a plus Minimum experience required: 5+ years of leadership experience in a related Behavioral Science discipline 5+ years of experience teaching at the undergraduate level 2+ years creating educational materials in a corporate or academic setting Required skills: Passion for education and learning Effective problem-solving skills and acute attention to detail Excellent verbal and written communication skills Ability to think strategically and analytically and execute conceptual ideas into a finished product while meeting deadlines Proven history of working independently while leading within a team environment Ability to communicate in a professional, constructive, and tactful manner with both leadership and fellow team members Proficiency in using data and technology to improve a team's operational efficiency Ability to present our product and champion UWorld at public events (eg, conferences, high schools/universities) and web-based meetings Job responsibilities: Reports to the Director of Pre-Health Education Creates a supportive and collaborative team environment Empowers team members from all backgrounds with the skills and mentorship they need to perform optimally Identifies, communicates, and quickly reports issues or events within the team Motivates employees to perform at their best and work towards goals as effectively as possible Engages in conflict resolution measures with employees Conducts regular and annual performance reviews with employees Assesses/reviews specific content created by the writing team, pinpoints content areas that need improvement, and ensures content adheres to UWorld standards of quality and style Works with illustration and Department Director to efficiently high-quality educational images that adhere to the UWorld standard Generates hiring samples, assesses new applicants, provides hiring recommendations, and carries out job interviews Trains new staff and creates and monitors individualized development/training plans Oversees the day-to-day operations of team members and of the team (maintaining and reviewing production calendars, assessing editing/illustration delivery timelines, delegating tasks to team members) Works with Department Director and support teams to troubleshoot and resolve any issues related to software and day to day processes Interfaces with sales and marketing to provide necessary expertise for key projects Benefits Compensation and Benefits Competitive compensation (contingent on experience) Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time A generous paid holiday schedule that includes the entire week of Christmas Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance) 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment) Annual professional and career development opportunities available Relaxed work environment that offers flexibility to work remotely 1 day per week Social Committee that offers an inclusive environment to get to know coworkers in a fun way Daily on-site group fitness classes At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.

Beatrice Loving Heart is currently seeking a qualified experienced Supervisors for the position of Team Manager. The Team Manager will assist our clients in the state of Maryland. This position is fully remote and training will be provided through Zoom during the COVID-19 crisis. Here is what you can expect as a Team Manager --- Quarterly performance bonus! Competitive pay, including mileage reimbursement! Extensive benefits, including gym membership discounts at major gyms including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual including paid holidays. Employer-paid training. Employer-provided laptop and cell phone, and printer! Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise! The Team Manager works interdependently with the assigned team to maximize quality outcomes for individuals. While this is not a Social Work position, our Team Managers perform some of the same tasks as Social Workers. Tasks similar to those performed by a Social Worker may include assessing clients' needs, situations, strengths, and support networks to determine their goals. The Team Manager serves as the primary point of contact with clients. Perspective employees receive on-site training. Responsibility includes performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required. Essential Responsibilities: Ensure that Team Members are performing at an optimal level Coordinate and work with the Training Team to facilitate the training of new hires Evaluate the client's capacities to assist in the development of plans of service for coordination services. The qualified applicant will be able to promote positive health behaviors to support optimal health and well-being. Ability to Telework from home. Must have high-speed Internet connection and familiarity with Microsoft Office Suite (Word, Excel, Access, and Outlook) databases. Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service. Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service The qualified applicant will be able to gather information to assist in the development of plans of service provided to clients. The qualified candidate will be able to manage multiple priorities and tasks with the flexibility to improve services rendered to clients. Uphold the organization s contractual billing guidelines when documenting activities in the system. Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs. Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources. Implement critical thinking in assessing and resolving complex client-related crises. Assist clients with transitions from nursing or assisted living facilities to independence within the community. Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures. Qualifications: The candidate will possess a Master s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field). Minimum of three years experience in case management. Must possess oral and written communication skills. Ability to conduct research on a computer and other sources. Ability to use Microsoft Office, Excel, and PowerPoint. Ability to write routine reports and correspondence. Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships. Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals. Must possess a valid Maryland driver's license and reliable transportation. Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively. In addition to the above qualifications, the case manager must demonstrate: * The ability to adapt to the organization policy and procedural changes Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve. Honesty and integrity in all aspects of day-to-day activities. Benefits: Health Insurance with Vision and Dental option 401 (k) Retirement Plan Option Employee Assistance Program State-wide Recreational Discount Paid Personal Time Off Company Paid Holidays Mileage Reimbursement ** And much more** *

About the Role We are seeking an experienced Accounting Manager to join our team and lead key areas of our accounting operations. This role oversees trust accounting, billing, cash operations, reconciliations, and financial controls while also supporting strategic financial initiatives. The Accounting Manager will play a critical role in ensuring accuracy, compliance, and efficiency, while also mentoring and developing accounting staff. Company Benefits: Medical Insurance Retirement with up to 4% match Paid holidays Paid vacation Vision Insurance Supplemental Insurance Dental Insurance Fully remote opportunities What You'll Do Oversee daily accounting functions including direct bill and agency bill billing, cash processing, trust accounting, and bank reconciliations. Manage month-end and year-end processes, including preparation of key financial statements. Analyze financial data and provide insights and recommendations to senior leadership to improve profitability and reduce costs. Collaborate with internal teams, external banks, auditors, and CPA firms to ensure compliance and timely completion of audits. Develop, implement, and monitor accounting policies, procedures, and strong internal controls. Conduct regular audits to maintain accuracy and regulatory compliance. Assist with financial planning, budgeting, reporting, and M&A-related work. Implement effective treasury and cash management strategies. Lead, hire, train, and retain high-performing accounting staff. Utilize accounting software (Applied Epic, NetSuite, QuickBooks) to manage reporting and compliance requirements. Represent the company professionally with clients, vendors, and financial partners. What We're Looking For Bachelor's degree in Accounting required; Master's preferred. CPA Required Strong experience in Public Accounting 5-10 years of progressive accounting and cash operations experience. 3-5 years of management experience leading accounting teams. Strong knowledge of GAAP, financial reporting, and audit processes. Proficiency in Microsoft Office (Excel, Word, Outlook). Experience with insurance and accounting software, including Applied Epic, NetSuite, and QuickBooks. Strong problem-solving, organizational, and communication skills. Ability to maintain confidentiality and use sound judgment in sensitive situations. Why Join Us? As an Accounting Manager, you will directly influence the financial stability and growth of our company. You'll have the opportunity to build processes, strengthen internal controls, and mentor a talented team-all while working in a collaborative, remote environment.

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond. Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one source of truth for content that is accurate, flexible, and measurable. Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. It's Joyful Headless™, and it changes everything. WHAT IS IN IT FOR YOU You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits: Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…) Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays Personal development fund for courses, books, conferences, and material VSOP (Virtual Stock Option Plan) The annual international team-building trip, quarterly and monthly online get-togethers As a fully remote company, with work-life balance at its core, you'll enjoy flexible schedules An international team that loves to have fun at work and works hard together to accomplish shared goals Job Summary We are looking for a motivated and supportive Backend Engineering Team Manager to guide and mentor a team of engineers. As an integral member of our engineering department, you will contribute to developing our industry-leading products by driving smooth project execution, people growth, and hiring efforts. You will also play a pivotal role in talent development, building a diverse and dynamic team that thrives on collaboration and innovation. Collaborating closely with Product and Design, you will support the execution of our product roadmap and ensure smooth delivery of commitments. If you are an experienced engineering manager with a backend background and a passion for enabling engineers to succeed, we invite you to join our growing team and contribute to the success of Storyblok as we pioneer the future of content management. Responsibilities Lead and support a team of backend engineers with a focus on delivery, people development, and process improvement. Partner with the Senior Backend Engineering Manager to align execution with team vision and strategy. Mentor and guide team members in their professional development, while promoting a culture of active coaching within the team. Support engineers in making technical decisions while ensuring processes and delivery run effectively. Establish delivery estimates, monitor progress, and help the team overcome obstacles and resolve blockers. Collaborate with Product and Design to ensure roadmap commitments are delivered iteratively and with customer focus. Own recruitment, hiring, and onboarding processes to strengthen and grow the team. Facilitate regular one-on-one meetings to set goals, evaluate performance, and provide continuous feedback. Foster a culture of documentation, knowledge sharing, and open communication. Cultivate empathy and openness towards team members from diverse backgrounds, and promote a positive workplace culture. Contribute to improving processes in a remote-first, globally distributed environment. Education & Qualifications 7+ years of relevant experience in advanced software development, including 2+ years of engineering leadership. Bachelor's or Master's degree in Computer Science or a related field. Solid backend development background (e.g., Ruby, Python), with enough technical depth to support engineers and understand challenges. Strong understanding of databases (PostgreSQL preferred), caching systems (Redis, Memcached), and background processing (e.g., Sidekiq). Familiarity with software engineering fundamentals, best practices, and problem-solving, with the ability to guide mid-level and senior engineers. Familiarity with testing strategies and CI/CD pipelines, focusing on maintainability and code quality. Understanding of scalability, reliability, observability, and security principles. Awareness of incident response practices. Proven ability to lead teams in execution - guiding engineers, resolving blockers, and ensuring delivery commitments are met. Strong communication, organizational, and stakeholder management skills, with a focus on collaboration across Product, Design, and Engineering. Confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team. MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Remote (home) work opportunity or funded by Storyblok co-working space GENERAL TERMS Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here . All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending *****************. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com). Here is a sneak peek of Storyblok's Visual Editor If you need an accommodation for any part of the application process, please email ********************************

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. Summarized Purpose: Accountable for achieving the final clinical deliverable (usually clean data from valuable patients as specified in the study protocol) within the time period specified in the contract with the customer. Interprets data on project issues and makes good business decisions with support from expert team members or line manager. Works to ensure that all clinical deliverables meet the customer's time/quality/cost expectations. Maintains profitability by ensuring clinical activity is conducted within contract scope, through efficient management of the clinical team. Typically works on projects of low to moderate complexity and as part of a team of CTMs. Key responsibilities: Manages all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP. In accordance to project specific requirements, may assume Clinical Study Manager (CSM) responsibilities on small and/or less sophisticated projects. Develops clinical tools (e.g. Supervising Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan. Contributes to the development of the Master Action Plan (MAP) for providing clinical related documents. Ensures timely set up, organization, content and quality of the relevant sections of the Trial Master File (local and central). May participate in the design and development of CRFs, CRF guidelines, patient informed consent templates and other protocol specific documents as the need arises. Collaborates with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings. Collaborates with the clinical team and other departments as needed to meet deliverables of the project. Regularly communicates with the team and leads team meetings to ensure that timelines, resources, interactions, and quality are maintained. Responsible for the implementation and training of standardized clinical monitoring processes within the study and according to corporate standard policies. Responsible for the timely archiving of documents and study materials for the department. Ensures achievement of the final clinical deliverable within the contractual time period specified by preparing and supervising clinical activity timelines and metrics, providing status updates to the project manager, regularly reviewing projects using tracking and management tools, implementing recovery actions, reviewing supervising visit reports, and managing CRF collection and query resolution. Continuously monitors or co-monitors clinical trials to assess performance and ensure contractual obligations are met. In smaller regions, may routinely conduct Accompanied Field Visits (AFVs) and be accountable for project financials. May connect with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues. May coordinate all start-up activities and ensures that timely ethics committee and regulatory submissions (if appropriate) are addressed. Ensures that crucial document quality meets the expectation of Regulatory Compliance Review. Reviews and follows up on all questions raised by the ethics committees. May provide input into preparation of forecast estimates for clinical activities. Responsible for clinical resource management, assignment, delegation of clinical responsibilities and identification of additional resource requirements. Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). PREFERRED therapeutic indication experience: Ophthalmology*, Rare Disease, Sleep, and/or Psychiatry (*Ophthalmology specific: General ophthalmology, Diabetic Macular Edema & Geographic Atrophy). PREFERRED experience level: 3+ years of CTM experience (North America) + global gCTM experience +/- biotech experience Knowledge, Skills and Abilities: Good leadership skills, effective at mentoring and training, and capable of motivating and integrating teams Good planning and organizational skills to enable effective prioritization of workload Solid interpersonal and problem solving skills to enable working in a multicultural matrix organization Capable of working effectively in a changing environment with sophisticated/ambiguous situations Familiarity with the practices, processes, and requirements of clinical monitoring Good judgment and decision making skills Effective oral and written communication skills, including English language proficiency Capable of evaluating workload against project budget and adjusting resources accordingly Sound financial acumen and knowledge of budgeting, forecasting and fiscal management Strong attention to detail Solid understanding of relevant regulations e.g. ICH/GCP, FDA guidelines, etc. Good digital literacy to effectively use automated systems and computerized applications such as Outlook, Excel, Word, etc. Working Environment: PPD, a part of Thermo Fisher Scientific, values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Able to work in non-traditional work environments. Able to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments. This role requires independent travel up to 20%, inclusive of traveling in automobiles, airplanes, and trains. Our 4i Values: Integrity - Innovation - Intensity - Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, submit your application - we'd love to hear from you! Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

The Consultant II, Specialty Client Success acts as a subject matter expert (SME) in the company's solutions, providing in-depth consulting services to clients. This role involves leading implementation efforts, optimizing client workflows, and managing client relationships to ensure successful adoption and usage of the company's solutions. Lead consulting engagements at client sites, corporate offices, and remotely. Develop project plans, timelines, and budgets for assigned client projects. Conduct system Discovery, analyze client-specific workflows, and configure solutions to align with best practices. Manage the Statement of Work (SOW) process, ensuring alignment with client expectations. Oversee Go-Live activities, adoption tracking, and end-user training efforts. Identify workflow inefficiencies and provide consultative recommendations to clients. Serve as the main point of contact for client stakeholders throughout the project lifecycle. Document and report QA findings, compliance validations, and implementation results. Collaborate with cross-functional teams to support integration and implementation of solutions. Travel up to 75%. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in business administration, Health Informatics, Computer/Data Science, or related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years of experience in healthcare consulting, software implementation, or client success roles. Experience managing healthcare IT projects and leading implementation efforts. Experience with project management methodologies, including Agile or waterfall. License/Certification Required: Ability to obtain and maintain NCP Certification in EHR or EPM and DM. Knowledge, Skills & Abilities: Knowledge of: In-depth knowledge of healthcare practice management, reporting, and interoperability. Familiarity with SQL, SAS, or other data management tools is a plus. Skill in: Strong analytical and problem-solving abilities. Ability to: Ability to manage client relationships, resolve conflicts, and drive successful project completion. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Rockstar is recruiting on behalf of a leading healthcare technology company dedicated to making it easier for anyone to start and scale new healthcare businesses. Their customers currently serve over 2 million patient lives and manage an annual $10+ billion in medical spend. Their mission is to help more people innovate in healthcare and enable more patients to receive affordable care. About the Company They are making it easier for anyone to start and scale new healthcare businesses. Their customers currently serve over 2 million patient lives and manage an annual $10+ billion in medical spend. Their mission helps more people innovate in healthcare-and more patients receive affordable care. About the Team The leadership previously founded and led a national digital health company (>$15M raised), with a team of 100+ employees across the US that sold to a 1,000+-person incumbent. They are a tight-knit team that's driven to move fast and take on some of the biggest problems in healthcare and ultimately improve patient lives. About the Role The business continues to grow, with leading national healthcare companies as customers. With this growth, they are looking for a Customer Success Lead to work closely with the CEO and members of the leadership team to help manage the next level of scale. Specifically, this role will manage and lead the growing Customer Success team (and potentially others, depending on seniority). The Customer Success team focuses on helping new healthcare groups onboard and scale with their product and operations. What You'll Own: - Help lead key aspects of operations, overseeing workflows and people managing teammates across the Customer Success team (currently ~8 teammates), with potential scope that also includes Partnerships (GTM) and Compliance Operations teams. - Own important cross-functional projects that are leadership's top priority. Work closely with the CEO and other members of the leadership team to scale the business. - Potentially, if interest-aligned, own the relationship with some of the largest enterprise clients, serving as a main point of contact throughout their onboarding and taking responsibility for their overall experience. - Help build rigorous systems to increase productivity and work more effectively to reach the next 10x of scale. - Proactively remove process roadblocks that stand in the way of the Customer Success team's progress and momentum. - Serve as a leader who takes ultimate responsibility and handles the most complicated and thorny issues when nobody else can. - Support in the hiring and onboarding of new teammates across Customer Success and Ops as the company rapidly grows, including mentoring, coaching, and developing leaders from the strong existing Ops organization (20+ folks). - Inspire the team with the example of leadership, drive, grit, empathy, and high-velocity execution. What You Bring - Operational excellence: extremely high volume of what gets done on any given day. - Excellent leadership skills and demonstrated ability to inspire a team. - Talent magnetism: exceptional people want to work with you. - Strong attention to detail and track record for getting the details right. - Self-motivated, resourceful and quick to take initiative in ambiguous situations. - Interest in working in healthcare and helping healthcare innovation flourish. - Leadership and drive; a hunger for self-improvement and desire to be around the most talented teammates who push you toward it. - Excited by a fast-paced, startup culture where you'll navigate ambiguity and solve big problems, with very high autonomy. - An eye for identifying process improvement opportunities and creative ways to better structure operations. - 3-5+ years of experience in customer success or related roles. What is Offered - Highly competitive salary and stock options (to share in the company's growth). - Compassionate, fun, and mission-driven culture of excellence and innovation (helping companies bring new life-changing care models into the world). - Many growth and advancement opportunities (the company is growing fast, so there are many opportunities to step up). - Work from home, remote job, with flexibility. - Paid Time Off: US/Canadian holidays, vacation days. - Comprehensive health plans so employees feel their best. - Culture of mentorship, learning, independence, and critical-thinking. - This role has a preference for Eastern Time (EST) hours (but there can be some flexibility). (CID 2405)

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. * Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members * Ability to maintain development/training goals for team members in a 100% remote setting * Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. * Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership * Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules * Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader * Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting * Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues * Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager * Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills Qualifications * Bachelor's degree or equivalent work experience preferred * 3-5 years of experience in related field preferred * Previous management experience preferred * Strong communication and presentation skills * Commitment to the continued development of oneself and team members What is expected of you and others at this level * Coordinates and supervises the daily activities of operations * Administers and executes policies and procedures * Ensures employees operate within guidelines * Decisions have a direct impact on work unit operations and customers * Frequently interacts with subordinates, customers, and peer groups at various management levels * Interactions normally involve information exchange and basic problem resolution * Consistently demonstrate the Cardinal Health values (What we value): * Integrity - We hold ourselves to the highest ethical standard * Accountable - We bring passion, determination, and grit to deliver on our commitments * Inclusive - We embrace differences to drive the best outcomes * Mission Driven - We serve the greater goal of healthcare * Innovative - We develop new ways of thinking, operating, and serving customers * Regularly practice the Cardinal Heath behaviors (The way we act): * Invites curiosity * Builds partnerships * Inspires commitment * Develops self and others TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) * Upload speed of 5Mbps (megabyte per second) * Ping Rate Maximum of 30ms (milliseconds) * Hardwired to the router * Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $66,500 - $94,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 02/09/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Job Description . First Due, an industry-leading public safety SaaS company, is seeking an experienced, data-driven, and operationally minded leader to serve as the Implementation Product Specialist (IPS) Reporting Team Manager. This new leadership role will oversee two critical functions within the Professional Services organization: IPS - Reporting (4 direct individual contributor direct reports) and IPS - Training group(Team Lead + 3 Training Specialists). The IPS Training group is responsible for training module configuration and alignment with our various LMS partners. The Manager will ensure standardization, quality, and efficiency in how First Due delivers reporting configurations, analytics, and training experiences across the customer onboarding lifecycle. Key Responsibilities Team Leadership & People Management Lead and develop a blended team of IPS Reporting Specialists and IPS Training Specialists, including one Team Lead. Establish clear role expectations, KPIs, performance standards, and career pathways; manage performance and career growth for direct reports Coach and mentor specialists in SQL, data modeling, reporting best practices, compliance-driven workflows, and adult-learning strategies. Partner with the Director of IPS to build scalable team structures aligned with customer cohort growth. Reporting Program Management Oversee all customer-facing reporting work, including configuration, dashboard creation, advanced SQL query development, and complex analytics builds. Standardize repeatable reporting playbooks and templates. Ensure reporting deliverables align with compliance requirements. Track team workload and reporting trends to optimize resource allocation. Training Program Oversight Oversee the IPS Training Team, responsible for delivering customer training on all First Due module implementations Ensure high-quality, consistent training experiences across all delivery channels. Partner cross-functionally to align training curricula with product roadmap updates. Implement metrics to measure training effectiveness and adoption. Operational Excellence & Standardization Create unified processes across reporting and training teams, working closely with other IPS and implementation teams to ensure standardization and consistency in employee experience. Develop SOPs, documentation, and internal knowledge resources to help other teams and customers understand training and reporting resources and processes. Align reporting and training milestones with implementation timelines, working closely with implementation leaders to ensure successful, on-time project delivery. Cross-Functional Collaboration Partner with Implementation Product Managers to scope and prioritize reporting and training. Collaborate with Product and Engineering to influence product enhancements related to the Training and Reporting modules. Work with the Technical Services team to manage complex imports and SQL-heavy configurations. Support Customer Success with clean post-go-live handoffs where Training and Reporting is a part of the implementation. Leadership in AI-Driven Delivery Contribute to First Due's AI-enabled onboarding experiences. Identify automation opportunities to reduce manual work and accelerate value. Metrics & Performance Management Build KPIs for reporting and training teams. Develop dashboards for tracking workload, capacity, and quality. Forecast staffing needs based on pipeline and cohort demand. Qualifications & Experience Required 4+ years in Professional Services, Implementation, Reporting/Analytics, or customer-facing technical roles, ideally for govtech or public safety software 2+ years of people management experience, ideally in a remote-first workforce. Strong SQL expertise. Experience overseeing training or enablement functions for a software organization Deep understanding of Fire/EMS operations or public safety software. Strong communication and project management skills. Preferred Experience scaling teams in high-growth SaaS company Familiarity with instructional design. Experience building SOPs and structured delivery processes. Core Competencies Data-driven decision making Operational rigor Strong cross-functional leadership Customer-first mindset Ability to thrive in fast-paced environments Excellent coaching skills High ownership We welcome a diverse workforce! If you don't fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply. All applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media Inc. participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to *******************. Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit **************** to learn more. If you are a resident of a state requiring wage transparency, please reach out to ******************* for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. About First Due First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry through next-generation technology and innovation. Locality Media LLC First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here.

Do you thrive in environments where systems, workflows, and people all come together? Are you energized by coaching a team and driving operational excellence from the inside out? This is a Full Time position with the option of working Remote or Onsite (if local to Wilmington, DE) About Us: Breakwater Accounting & Advisory provides outsourced bookkeeping and accounting services to businesses and nonprofit organizations across the U.S. We embrace technology to work smarter, not harder, and aim to deliver value-added service to every client. We are a Woman-Lead company, rated a Top Workplace by the Delaware News Journal for four years in a row and featured on the Inc 5000 list of fastest-growing companies. Our Philosophy: Great people first, technology-forward thinking second - with just the right combination. At Breakwater, we offer a flexible, positive, and energetic workplace where teamwork and initiative are highly valued. Our culture thrives on positivity and a customer service-oriented focus. All of our team members are guided by Breakwater's Core Principles. We are: proactive, positive, purposeful, protective, prepared, and principled. Key Responsibilities of the Role: At Breakwater, our Pod Leaders play a vital role in delivering high-quality accounting services while developing a team of dedicated professionals. This is a people-first leadership position, focused on client service, staff development, and operational excellence. Team Leadership (Approximately 40% of Role) Coaching & Development: Provide mentorship and support to a small team of accountants/bookkeepers. Offer direct, constructive feedback and encourage professional growth. Performance Management: Lead regular performance check-ins and ensure team members meet KPIs and standards. Culture & Retention: Foster a positive, accountable environment that supports an 85%+ staff eNPS and 90% retention of key team members. Career Tracking: Support and track promotions and professional growth within the pod. Client Work (Approximately 60% of Role) Account Ownership: Directly manage a portion of clients, ensuring service quality and building trusted relationships. Financial Reporting: Oversee and contribute to financial account activity, including classifications, reconciliations, and month-end entries. Client Communication: Regularly discuss financial results and advise on improvements. Team Coordination: Partner with specialists and associates to delegate appropriately and maintain quality standards. Oversight & Delivery: Ensure timely, accurate services for all clients in your pod, in alignment with agreements. Client Relationships: Proactively manage communications and maintain long-term, high-satisfaction partnerships. Scope & Quality Assurance: Monitor pricing, scope, and workflow efficiency. Raise concerns and discuss scope adjustments with leadership at least quarterly. Retention: Maintain a client retention rate of 98% or higher for your assigned clients. Who are You? A team-first, detail-savvy leader who can coach, manage, and elevate a group of accountants and bookkeepers while championing workflow efficiency and high-quality delivery across the company. Qualifications: 8+ years of experience in bookkeeping/accounting; multi-client experience strongly preferred Strong working knowledge of QuickBooks Online and other cloud-based tools Prior experience coaching or managing accounting professionals Deep understanding of financial reporting workflows and accounting operations Ability to drive accountability, performance, and process improvement Excellent organizational and communication skills A proactive, tech-forward mindset and a collaborative approach to leadership What would we offer you?: A base salary of $70,000-90,000 FIVE WEEKS of PTO on top of company-observed holidays Health, vision, and dental benefits We'll help you save for your golden years with a 401K company match A supportive, friendly, fun culture that fundamentally values work/life balance Breakwater Accounting + Advisory provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Porter is hiring Practice Coordinator Team Manager! Who We ArePorter is a Healthcare IT and Service Platform Startup combining the power of analytics with the power of are. Our dedicated team is committed to bringing transparency to healthcare driven by robust AI analytics, helping our members navigate the healthcare delivery system, securing the right support for each member's specific needs, and directing Porter's team of expert clinicians. By coordinating the complexities of each unique care journey, Porter helps close the gaps with the largest impact on quality measures, total cost of care, risk adjustment, and member experience. About the Role:As the Manager of the Practice Coordinator Team, you will be responsible for leading and overseeing the daily operations of the Practice Coordinators who support our in-field providers. You will ensure all pre-visit and day-of activities are executed efficiently and at a high standard, driving team performance to meet scheduling, operational, and quality targets. Key Responsibilities:· Reviewing all scheduled appointments. · Supervise and support a team of Practice Coordinators, providing training, performance feedback, and ongoing professional · development.· Oversee all pre-visit processes, including chart preparation, documentation review, and patient outreach for appointment confirmations.· Ensure accurate and timely coordination of daily check-ins, including completion of comprehensive health risk assessments by the team.· Monitor and optimize Nurse Practitioner (NP) scheduling, ensuring full utilization and maximizing completed assessments.· Oversee routing and completion of all medical records, maintaining accuracy and compliance with standards.· Ensure NPs are equipped with all necessary supplies and diagnostic tools to complete assessments successfully.· Own the rescheduling workflow, ensuring prompt member follow-up and minimal disruption to care delivery.· Track and analyze key performance indicators (KPIs) related to scheduling efficiency, member engagement, and completed assessments.· Collaborate cross-functionally with clinical and operational leaders to continuously improve processes and outcomes. What You'll NeedRequired Qualifications:· Experience managing or leading clinical operations teams, preferably within a provider or practice setting.· Strong background in medical office management and provider coordination.· In-depth knowledge of medical terminology and healthcare scheduling workflows.· Demonstrated ability to manage routing, resource allocation, and time-sensitive logistics. Preferred Qualifications:· 5+ years of experience working in an outpatient or field based clinical role· 3+ years of Management or Supervisory experience Key Skills· Proven leadership and team management abilities· Strong organizational and multitasking skills in a fast-paced environment· Excellent communication and interpersonal skills· Proficiency in medical record management and electronic health records (EHR) systems· Strategic problem-solving skills· Attention to detail and accuracy in documentation and record-keeping· Familiarity with healthcare regulations and compliance standards What We Offer - Annual Salary- Medical, dental, and vision benefits within 30 days of hire- Fully Remote Role- Paid vacation and holidays- A fun team and special culture

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity As the Care Team Manager, you will play a critical role in our whole-person, interdisciplinary care model. You will be responsible for directly outreaching and engaging with individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. You will focus on building relationships and providing ongoing support to individuals whose quality of life can be improved with the Enhanced Care Management benefit. With lived experience in the local community, you will serve as an empathetic problem-solver, collaborating closely with partner clinics, community organizations, and Pair Team's care coordinators. You will manage six interdisciplinary pods, which includes supporting up to 18 Lead Care Managers (LCMs) at a time to drive high-quality patient care and effective engagement strategies for individuals with complex medical and social needs. This role is ideal for a dynamic leader with a multidisciplinary care team background who can navigate and support a collaborative care model. You should be passionate about improving healthcare access and outcomes for underserved communities. Note: Internally, this role is referred to as a Lead Care Manager, Team Manager. What You'll Do Lead and Develop Your Team: Build trust and strong relationships with Lead Care Managers. Provide 1:1 coaching, support, and management to ensure high performance and team cohesion. Ensure Quality of Care: Conduct bi-weekly audits of LCM work to maintain high-quality patient care, including timely and clear documentation, up-to-date tasks, and tailored care plans. Monitor Performance Metrics: Utilize dashboards to track key metrics and ensure they are trending positively. Be the first point of contact for escalations and troubleshooting. Training and Onboarding: Assist with the development and implementation of new hire and ongoing training programs. Support the LCM interview process and own the upkeep of Standard Operating Procedures (SOPs). Foster Collaboration: Serve as the primary liaison between LCMs, their assigned clinics, their care plans (including community supports), and cross-functional stakeholders. Promote effective communication across internal teams, clinic partners, and external healthcare providers. Drive Process Improvement: Identify opportunities to enhance care management and coordination efforts, ensuring recommendations are communicated effectively across the healthcare team. What You'll Need At least 2 years of experience managing large individual contributor teams, ideally in a healthcare or community care setting. 2+ years of experience with community engagement, patient navigation, or social work. Experience in a care team background, navigating multidisciplinary collaborative care models. Bilingual - English/Spanish. Strong understanding of cultural fluency and knowledge of community resources. Demonstrated experience working with individuals with complex chronic needs, such as homelessness or severe mental illness/substance use disorder. Technical proficiency with CRM databases, basic Excel, Word, email, and video conferencing tools. Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access. Preferred Qualifications Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder 2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving, seeking answers, and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment Because We Value You Salary: $70,000 - $80,000 Comprehensive health, vision & dental insurance 401k Equity compensation package Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy -- take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love. The Team Lead for Small Group Accounts will directly manage and develop a team of Customer Success, Small Group professionals. This pivotal role ensures the team consistently executes our AI-driven, low-touch engagement strategies to maximize customer retention, drive product adoption, and foster growth within our small to mid-tier healthcare practice segment. The ideal candidate is a proactive leader who thrives in a data-rich environment, understands the nuances of scalable customer engagement, and is passionate about both team development and delivering exceptional customer outcomes. Responsibilities Team Leadership & Development: Manage, coach, and mentor a team of Customer Success Manager, Small Group reps, fostering a high-performance, collaborative, and customer-centric culture. Conduct regular 1:1s, provide constructive feedback, and support individual professional development plans. Onboard new team members, ensuring a rapid ramp-up in understanding Elation Health's platform, customer engagement strategies, and digital tools. Monitor team morale and address challenges proactively. Help create strategies to unique problem statements that may impact churn, ARR, and adoption opportunities at scale. Ensure each CSM demonstrates full command of their book of business by owning retention, expansion, and NPS outcomes, with clear accountability for both lagging (renewals, ARR growth) and leading indicators (adoption, engagement, health scores). Operational Excellence & Strategy Execution: Oversee the team's execution and optimization of AI-driven growth, retention, and feature-adoption campaigns, ensuring adherence to best practices and targets. Monitor team performance against key metrics (retention %, expansion %, proactive touch %, adoption metrics), identifying trends, and implementing corrective actions. Collaborate directly with the Director of Customer Success to refine and implement engagement strategies, playbooks, and digital nudges for the Core segment. Ensure effective utilization of CRM tools (e.g., Salesforce, HubSpot), campaign platforms, and AI platforms for lifecycle engagement within the team. Create and maintain scalable processes for a growing group of customers providing a personalized approach for large groups of customers. Develop and refine standardized account growth playbooks-including expansion, cross-sell, and adoption campaigns-that CSMs are expected to execute, track, and optimize based on customer data and AI insights. Regularly review account health, adoption, and commercial performance data at both individual CSM and team levels, using insights to coach toward improved outcomes and to continuously refine engagement strategies. Customer Health & Risk Management: Oversee the team's use of customer health dashboards and AI-generated insights to proactively identify and address at-risk accounts or capitalize on expansion opportunities. Serve as an escalation point for complex customer inquiries or challenges, providing guidance and ensuring timely resolution or proper redirection. Guide the team in creating structured account success plans that align Elation's platform value to customer business goals, and establish senior-level relationships within practices to ensure long-term alignment and growth. Commercial Acumen & Growth: Champion the team's ability to promote new features, new products, and adoption messages effectively through scalable methods. Guide the team in identifying whitespace opportunities and supporting renewals within their accounts, ensuring a balance between digital engagement and commercial outcomes. Serve as a feedback loop to Product and AI teams, evaluating the effectiveness of AI-driven engagement strategies, and contributing ideas for new AI capabilities that improve scalability and customer outcomes. Requirements 5+ years of experience in Customer Success, Account Management, or a customer-facing growth role, with at least 1-2 years in a leadership or senior/mentoring capacity. Proven experience in healthcare SaaS, digital health, or RCM platforms is highly preferred. Demonstrated experience in AI-driven or scalable customer engagement strategies. Strong understanding of customer lifecycle management principles. Experience using AI to drive interventions or processes at scale. Sales & Healthcare Readiness Hands-on experience with healthcare workflows, patient/provider engagement, or practice operations is a significant plus. Comfortable with commercial aspects of customer relationships, including renewals, identifying upsell opportunities, and discussing value. Skills Exceptional Communication: Outstanding written and verbal communication skills, capable of coaching a team and influencing customer outcomes through scalable means. Analytical & Data-Driven: Ability to interpret customer data, health scores, and campaign performance to drive team actions and strategic adjustments. Coaching & Mentoring: Proven ability to develop talent, provide constructive feedback, and foster an environment of continuous learning. Adaptability & Problem-Solving: Nimble and resourceful in navigating challenges, both internal and external, within a fast-paced environment. Tech Proficiency: Strong working knowledge of CRM tools (e.g., Salesforce, HubSpot), customer success platforms, and an eagerness to leverage AI tools for efficiency. Customer Empathy: A genuine passion for helping customers achieve their goals and a deep understanding of their pain points. Salary range: $130,000-140,000 + variable compensation Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment. We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status. Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation's mission of helping independent primary care thrive.

Full-Time | Remote | Eastern Time Zone | High-Volume Call Center PharmaCentra is hiring a Remote Call Center Operations Supervisor to lead a team of agents in a fast-paced, high-volume inbound/outbound call center environment. This is a fully remote role with flexible hours, including occasional evenings, weekends, and holidays. Responsibilities Supervise remote call center agents and ensure productivity, quality, and service goals are met Monitor KPIs: handle time, service level, attendance, and quality Provide real-time coaching and performance management Participate in hiring, training, and performance evaluations Handle escalations and support operational improvements Qualifications 3+ years direct call center supervisory experience, preferably in remote, high-volume environments Proven experience managing inbound and outbound call operations Strong coaching, leadership, and communication skills Advanced computer skills (MS Office) and ability to learn call center systems quickly Quiet home workspace with reliable high-speed internet Schedule Full-time (40 hours/week) Flexible, generally 11:00 AM - 7:00 PM EST Occasional evenings/weekends/holidays as needed Benefits Health, Dental, Vision Paid Time Off & Holidays Company-paid Life & Short/Long-Term Disability 401(k) after 1 year Ready to lead a high-performing remote team? Apply now through our fast, mobile-friendly application. Offer of employment is conditioned upon passing a background check.