Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market 4.4
Team leader job in Danbury, CT
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the TeamLeader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $18.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.PandoLogic. Category:Customer Service, Keywords:Customer Service Supervisor, Location:Danbury, CT-06816
$18-30.2 hourly 4d ago
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Senior SAP IS-Oil Lead: SDM/RFNO & Transformation
Ernst & Young Oman 4.7
Team leader job in Stamford, CT
A global professional services firm is seeking a Senior Manager Consultant with extensive SAP IS-Oil experience to lead strategic implementations. The ideal candidate will have over 12 years of experience, strong client relationship skills, and a proven ability to manage projects. This role involves substantial travel and offers a comprehensive benefits package, including a competitive salary range of $171,600 to $392,100.
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$92k-142k yearly est. 1d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Team leader job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 5d ago
Senior Oceanographic Survey Lead - Data, Field & Projects
Offshore Energy 4.2
Team leader job in Wallingford, CT
A leading environmental consultancy in Wallingford is seeking a Senior/Principal Oceanographic Survey Consultant for their Ships and Dredging Group. This role involves providing technical expertise and project management on marine survey projects. You will ensure the delivery of high-quality consultancy advice and oversee survey contractors. Candidates should possess a degree in a relevant field and have significant experience in metocean/oceanography. This position offers a competitive salary and flexible working arrangements.
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$94k-138k yearly est. 3d ago
BTR Site Operations Lead - Resident Experience
Berkeley Group 3.9
Team leader job in Greenwich, CT
A leading property developer is seeking a General Manager to oversee the operations of a new build to rent scheme in Greenwich. This role involves leading a team to deliver exceptional resident experiences, managing finances, and ensuring compliance with health and safety regulations. The ideal candidate should have extensive operational management experience and strong leadership skills, alongside a commitment to sustainability and customer service.
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$24k-30k yearly est. 4d ago
CDI Supervisor
Insight Global
Team leader job in Farmington, CT
The Clinical Documentation Supervisor will work in collaboration with the clinical documentation specialists (CDS), coding professionals, physicians, nursing staff and other patient care givers to ensure accurate and timely clinical documentation in the medical record. They will be responsible for the day-to-day operations and support for the entire CDI team. This role supports attaining appropriate DRGs, quality outcomes, and accurate coding based on sound clinical entries in the medical record. The Clinical Documentation Supervisor will also handle all PTO and payroll administrative tasks for the team.
$49k-89k yearly est. 1d ago
Shift Supervisor
de Foods (KFC
Team leader job in New London, CT
Shift Supervisor
**We offer early wage access through Tapcheck so you can cash out on your wages before payday!**
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive rewards and recognition for your efforts.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers.
You want to learn how to run great restaurants from the best restaurant managers in the business.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
$31k-41k yearly est. 14d ago
SR Operations Supervisor
Central Transport 4.7
Team leader job in Connecticut
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Shift: Monday - Friday: 2:00pm - 12:00am (midnight)
Salary: $70,000 - $85,000 USD
Operations Supervisor
Ideal Candidate Requirements:
ยท Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
ยท Strong leadership qualities
ยท Desire to surround customer with excellence in service
ยท High aptitude for technology
ยท The ability to multi-task while being detail oriented
ยท Excellent written and verbal communication skills
ยท An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
ยท Oversee inbound operations for your designated section of the terminal dock
ยท This includes the process of loading/unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
ยท Route plan, load plan, and on road dispatch the local driver staff as needed.
ยท Provide leadership and accountability to a team of drivers and dock workers.
ยท Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
ยท Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
ยท Ensure company operational model compliance.
ยท Support a culture of excellence in quality of product to internal and external customers
ยท Flexibility to cover varying shifts as business levels increase
$70k-85k yearly Auto-Apply 60d ago
Customer Experience Lead-Trumbull Shopping Park
Victoria's Secret 4.1
Team leader job in Trumbull, CT
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store LeadershipTeam responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales LeadershipTeams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.50
Maximum Salary: $24.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19.5-24.5 hourly 22d ago
Occupational Therapy Team Manager - Reablement Service
Liquid Personnel
Team leader job in Enfield, CT
Liquid Personnel is seeking an experienced Team Manager for its client's Occupational Therapy Reablement Service team in Enfield. Our client is looking for a skilled Occupational Therapy Team Manager to lead a busy, therapy-led in-house reablement service. This is a fantastic opportunity to step into a leadership role within a high-impact team that supports residents following hospital discharge and within the community.
What will your responsibilities be?
You'll work closely with the CQC Registered Manager and OT Assistant Team Manager to deliver a service focused on helping residents regain independence. Your responsibilities will include:
Supervising OT staff and overseeing therapy-led interventions
Triaging referrals and managing service flow
Ensuring outcomes are person-centred and goal-driven
Maximising in-house care capacity through effective coordination
Qualifications & Experience:
HCPC-registered Occupational Therapist
Strong leadership and supervision experience
Background in reablement or hospital discharge services
Excellent organisational and communication skills
Why Liquid Personnel?
Free DBS and compliance service
Twice weekly payroll and โFaster Pay' service, getting you paid more quickly
Access to exclusive roles that aren't available from other agencies
Free access to Liquid's exclusive social work training and CPD portal
Your own dedicated consultant with extensive social work knowledge
Access to a wide selection of social work positions across the UK
โRefer a Friendโ bonus - get ยฃ500 for each social worker you refer who we successfully place*
โFind your own jobโ bonus - get ยฃ250 for bringing your own position to us *
Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.
BH - 193758
GH - 32933
$70k-115k yearly est. Auto-Apply 60d+ ago
Insurance Agency Team Manager
V.F. McNeil Insurance
Team leader job in Branford, CT
Job Description
The Team Manager at V.F. McNeil Insurance leads and supports a high-performing team, overseeing daily operations and driving departmental performance to meet business goals. You'll also act as a key liaison between staff and management to ensure alignment with the agency's overall objectives. A full description of responsibilities will be provided during the application process.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Mon-Fri Schedule
Responsibilities
The Team Manager oversees daily operations and guides the team to achieve departmental goals, optimizing workflows and maintaining high standards of service and efficiency. They lead, develop, and mentor staff through performance management, coaching, and training, while fostering a collaborative, accountable, and positive workplace culture. They also serve as a key liaison with management, reporting on performance metrics and escalating issues as needed. More details about this role and its responsibilities will be provided during the application process.
Requirements
Bachelors Degree
CT State Insurance License Strongly Preferred
$70k-116k yearly est. 7d ago
Weekend Site Lead
Servicemaster Sarus Co
Team leader job in North Haven, CT
Job Skills / Requirements
This is a part-time position, with two shifts available: Saturday and Sunday 7:00am-7:00pm and Saturday and Sunday 7:00pm-7:00am. SM Sarus Co. is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a professional to join our Janitorial Services division.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining our team, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
Job Position Description
The Site Lead plays a key role in supporting daily operations by setting the standard for cleaning quality, helping coordinate team activities, and acting as a first point of contact for staff. This position is hands-on and responsible for maintaining clean and healthy environments, while also serving as a resource and example to other team members. Duties include but are not limited to:
ยท Set the pace and example for cleaning standards, safety, and professionalism on-site
ยท Perform all cleaning duties for facilities using approved products, tools and procedures
ยท Use all cleaning equipment and products safely and effectively
ยท Sweeping, mopping, polishing, trash removal, restroom cleaning, windows, dusting, etc.
ยท Communicate supply needs and site conditions to the supervisor or manager
Physical Demands and Qualifications:
ยท Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
ยท Must be able to lift and/or carry up to 25lbs
ยท Must have a strong work ethic and willingness to learn
ยท The ability to be flexible and work at a fast pace in a multi-tasked job is a must
ยท Contribute to the overall team effort including being in uniform, dependable and on time
ยท The ability to pay close attention to small details
ยท The ability to read and write
ยท Treat all co-workers and customers with courtesy and respect
Apply and become a part of SM Sarus Co., one of the most respected professional cleaning companies in the country. We pride ourselves on creating cleaner and healthier environments for our customers, their employees and customers.
We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals.
Additional Information / Benefits
Benefits: Medical Insurance, Paid Vacation, Paid Holidays
This is a Full and Part-Time position
$42k-93k yearly est. 60d+ ago
Personal Lines Associate Client Representative
World Insurance Associates 4.0
Team leader job in Middletown, CT
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines High Net Worth Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
$32k-38k yearly est. Auto-Apply 5d ago
HBG - Team Manager
Howley Bread Group
Team leader job in Canton, CT
Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-cafรฉ; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience.
Why You'll Love This Role:
* As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the cafรฉ's day-to-day operations.
* Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best.
* Oversee various aspects of the cafรฉ, from customer service and team performance to operational efficiency and product quality.
* Build your leadership skills through hands-on experience, preparing you for future opportunities within the company.
Key Responsibilities:
* Operational Leadership: Assist your General Manager in running daily operations, ensuring the cafรฉ operates smoothly and efficiently.
* Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
* Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
* Financial Management: Support the General Manager in managing budgets and controlling costs.
* Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.
Why Howley Bread Group?
* Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company.
* Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
* Community: We value our communities and strive to give back in a meaningful way.
* Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
* Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age.
* Vacation: After 90 days of employment, you are eligible for paid vacation.
What We're Looking For:
* Must be at least 18 years old.
* Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred.
* Ability to pass a background check.
* This role requires full-time (40) flexible hours, including nights & weekends.
* While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.
Ready to Lead and Grow with Us?
If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our cafรฉ while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!
$70k-115k yearly est. 35d ago
Team Leader, Product Manager (HVAC Mechanical)
Belimo 4.4
Team leader job in Danbury, CT
Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.
JOB SUMMARY
The TeamLeader, Product Management is responsible for the long-term competitive strategy for a product group. The TeamLeader, Product Management role is to lead a sub-team within Product Management to manage, analyze and grow a product group ensuring business goals are achieved.
COMPANY'S MISSION AND VALUES The objectives of this position are fully integrated to the objectives of the Company's Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.REPORTING STRUCTURE
The TeamLeader, Product Management reports to a Manager, Product Management and bears full responsibility for agreed upon goals and objectives.
JOB RESPONSIBILITIES
Lead, coach and mentor Product Managers and Product Specialists to further develop market, product, and application knowledge and ensure departmental objectives and goals are reached.
Develop a strategic, long-term competitive strategy for their product group.
Create and present a clear and concise product group strategy to executive management.
Identify new product opportunities, recommend product changes and enhancements, and participate in product elimination decisions.
Lead new product development ideas/concepts into realization, define product positioning, provide core content for marketing materials, and utilize market/application expertise.
Maintain an excellent perception of products in the marketplace (quality, innovation, and price).
Ensure application excellence of all Belimo products.
Conduct training to support and motivate the Belimo Sales organization.
Drive cross functional collaboration between Sales, Manufacturing, Research and Development by leading projects and ensuring a cohesive effort to reach company goals and objectives.
Review and analyze marketing information including competitive benchmarks, trends, opportunities, and customer expectations. Make recommendations on the findings.
Work closely with Marketing to implement promotional strategies and achieve targeted results.
Conduct annual review of direct reports in accordance with HR standards and guidelines.
REQUIREMENTS
Bachelor's degree in Engineering or applicable technical field, or an equivalent combination of education and technical/professional experience.
Five years of Product Management experience in the HVAC or other related industry.
Demonstrated ability to create and present a clear, concise product strategy to executive management.
Demonstrated expertise with a product, market, or application in their respective field.
Established ability to lead and organize cross-functional meetings, committees, and people in a professional manner.
Proven critical/strategic thinking and decision-making skills.
Demonstrated initiative, persuasiveness, and creative problem-solving skills.
Excellent verbal and written communication, presentation, organization, and time-management skills.
Proficient use of word processing, Excel, PowerPoint, and e-mail software.
Travel requirements of position are approximately 20%.
The base pay for this position ranges from $110,000 - $125,000 annually with a target performance bonus of 15% of an employee's annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo
This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT.
$110k-125k yearly 60d+ ago
Assessment Care Manager-East Hartford/Hartford Team
Connecticut Community Care 2.3
Team leader job in Bristol, CT
Requirements
QUALIFICATIONS
Education
Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required.
Experience
A Bachelor's degree in nursing, health, social work, gerontology or a related field may be substituted for one year of experience.
Must have a minimum of two years experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Work experience with elders or disabled population preferred. Bachelor's degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services)
Experience in conducting comprehensive, systematic, person -centered assessments in community settings, homes, hospitals and nursing homes
Strong advocacy and communication skills
Knowledge of chronic illnesses such as Alzheimer's, Substance Abuse, Mental Illness
Strong understanding of the philosophy and importance of person centeredness, self direction/self determination and independent living
Knowledgeable of financial aspects such as Medicaid, Medicare, managed Medicare, pooled trusts, recoupment, cost share and applied income.
Experience in building rapport and relationships with individuals, families and community resources
Understands and practices risk assessment and risk mitigation
Experienced with interviewing, observation and analysis
Other
On occasion may need to work non-traditional/flexible hours, including evenings and weekends.
May travel throughout the state.
Reliable transportation, valid driver's license and current automobile insurance.
CCCI Job Code:6181
Physical Requirements
Physical Activity Approximate Percentage of Time Spent in this Activity
Bending 5%
Climbing (e.g. stairs) 5%
Keyboarding 60%
Kneeling 5%
Lifting (indicate maximum weight to be lifted) 30 lbs. (small office equipment, files, etc.)
Reaching 5%
Sitting 55%
Standing 20%
Using Telephone 60%
Walking 20%
Work Environment (a brief description)
Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations.
The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Salary Description $50,000
$50k yearly 14d ago
IT R&D US Applications Engineering Team Lead
Us01
Team leader job in Wilton, CT
Introduction
ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market, and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
Job Mission
We are looking for an experienced Team Lead that can play a key role in bringing our IT R&D US team to the next level. In the IT Solution Delivery for R&D department we provide IT services to ASML's Development and Engineering departments. Together with the rest of the IT department, we have transformed into an agile organization, delivering our services through business facing Agile Release Teams (ART's).
As an IT R&D US Team Lead you will manage the employees working in the ART's, collaborate intensively with the business and strive for continuously improving the performance of the IT R&D US Solution Delivery team. Delivery, Speed and Quality are key, which make your focus on the right craftmanship of your team.
Duties and Responsibilities
As a Team Lead you are responsible for the subset of IT R&D managed services which are delivered to the Development and Engineering business sector in Wilton.
Drives the IT-business relationship management & understands business priorities and expectations.
Ensure end-to-end service and delivery management from different IT domains
Provide an escalation and arbitration level for end-user issues for the IT services in scope.
Manage supplier relationships, contracting external employees, in consultation with internal parties.
Align and partner with the Agile Release Trains (ART's) that operate in the Development and Engineering business sector.
Ensure proper deployment of ASML policies towards the IT standards to provide consistent and compliant use of IT tools.
Managing dependencies and expectations from multiple team and integrating to provide a single business-facing IT service.
As a Team Lead you will also be responsible for project management together with the business stakeholders, external service management and areas of general interest to your team.
Perform other duties as assigned.
Education and experience
Bachelor's/Master's degree in Computer Science, Software Engineering, Data & Information Security, Computer Engineering and/or equivalent experience.
At least 10 years' experience working with D&E, IT and Data Security.
At least 2 years' experience in a scaled agile environment.
Preferably a technical background or a strong interest in technology.
Experience in Data and Information Security.
Familiarity with ITIL Service Management processes.
Experience in taking and driving end-to-end ownership.
Understanding of the different domains within Development & Engineering, (software development, hardware, mechanical) is a plus.
Skills
You are an excellent people manager and keen on developing and coaching individuals to become valuable members of high-performing teams.
Experienced in stakeholder management and a customer focused individual.
Strong customer focus and customer facing skills.
You will closely collaborate with the Leading Coalition of the Agile Release Trains (ART) consisting of a Release Train Engineer (RTE), Chief Product Owner (CPO) and the System Architect (SA) and support them in becoming successful. You have an intrinsic drive towards continuous improvement.
Other Information
This position is located on-site in Wilton, CT . It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation.
A flexible workplace arrangement may be available to employees working in roles conducive to remote work (up to two days a week).
Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
EOE AA M/F/Veteran/Disability
Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check band any other tests that may be required.
#LI-MO1
Additional Responsibilities:
There is potential for exposure to strong magnetic fields, high voltage and currents.
This position requires access to controlled technology, as defined in the
United States
Export Administration Regulations (15 C.F.R. ยง 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
$106k-141k yearly est. Auto-Apply 60d+ ago
Team Lead
Rack Room Shoes 4.2
Team leader job in Manchester, CT
30370
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 621
Rack Room Shoes 621
Pay Range: 17.50
The Shoppes At Buckland Hills
194 Buckland Hills Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Manchester, Connecticut US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$33k-46k yearly est. 60d+ ago
Department Lead
Old Greenwich Service Station
Team leader job in Old Greenwich, CT
Job Description
Our company is actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. The Department Lead is responsible for overseeing the day-to-day operations of their department and ensuring employees meet company goals through motivation and engagement. This key position provides a pathway to an upper management position within the organization.
This position will adhere to and promote the company mission while operating within the confines of our company's core values. All Department Leads will contribute to team success under the guidance and direction of the General Manager.
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Lead, motivate, and manage a team to ensure excellent customer service and maximum efficiency.
Ensure smooth operation of equipment and maintenance of the facility
Provide outstanding customer service and resolve customer complaints and issues in a timely and professional manner
Manage inventory, ordering, and supplies to ensure adequate stock levels
Work with marketing team to implement marketing campaigns to increase business visibility and customer retention
Train new staff and ensure ongoing staff development to maintain a high level of performance
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
401(k)
Employee Discounts
Health Insurance
Paid Time Off
Vision Insurance
Schedule:
10-hour shift
Morning, Afternoon, & Evening Availability
Weekend & Holiday Availability
Supplemental Pay:
Bonus opportunities
Experience:
Sales management: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Management: 1 year (Required)
Language:
English
Spanish (A plus but not required)
Work Location:
In person
$75k-100k yearly 27d ago
Senior Private Tax Leader - Growth & Strategy
Ernst & Young Oman 4.7
Team leader job in Stamford, CT
A global professional services firm is seeking an experienced Tax professional to join their growing Private Tax practice. The role involves managing diverse responsibilities, including advising high-profile clients and developing team capabilities. You will research tax strategies, supervise teams, and build lasting client relationships. This position offers a competitive salary package and hybrid working options tailored to individual circumstances. Join us to become a trusted advisor while shaping the future of tax services.
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