Waste Connections of Iowa is looking for an Operations Supervisorto join our team in Des Moines, IA. Our ideal supervisor is looking for that next step and be not only a leader but someone who wants to still go out and take part in the action.
Waste Connections is a large, publicly-traded solid waste services company that provides non-hazardous waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. If you are looking for a career and not just a job, then Waste Connections might be the company for you.
Competitive Salary and role is bonus eligible!
Why join us:
Tremendous opportunities for internal growth within the company
Work hard, play harder culture
A company that is continuously growing and in a stable industry
Hear what our current Operations teams have to say:395283446
Responsibilities:
Helps develop and execute safety goals.
Monitors progress of daily operations for drivers and make staffing androutingchanges as necessary.
Conducts field inspections and audits of all site personnel to ensure proper work procedures
Receives and reviews customer complaints regarding collections programs.
Formulates both short-term and long-term goals and action plans with the Operations Manager
Participates in regular P&L reviews to ensurebudgetslabor and material costs are met
Oversees a variety of complex compliance programs, including environmental, DOT, OSHA, and local permitting.
Requirements:
Previousoperations experiencein the Trash Industry
preferred
2 or more years of managing in a people driven environment
Knowledge of OSHA, DOT and EPA guidelines
Computer proficiency, including Microsoft Excel/Word and the ability to learn and use company specialized applications
Must be detail oriented, highly accountable and able toprioritize tasks
Class BCDLor the ability to obtain one within 90 days
Bachelor's Degree preferred
We offer excellent benefits including: medical, dental, vision, flexible spending account, short term and long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".For more information and to apply, please visit**************************************
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$48k-67k yearly est. 6d ago
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Utilization Management Team Lead
Mercyone 4.3
Team leader job in Des Moines, IA
*Employment Type:* Full time *Shift:* *Description:* The UM Lead is responsible for overseeing day-to-day activities within the Utilization Management (UM) department, including staffing, assignment management, and serving as the first line of escalation for problem-solving. This role ensures effective leadership and delegation of daily UM activities and workflows. The UM Lead is also responsible for intervening with payers to prevent denial escalation, managing in-house expedited appeals, and conducting medical reviews for post-claim audits. As a resource and mentor to the UM staff, the UM Lead provides education on payer requirements, regulations, and standard work practices. This role involves collaboration with the Director of Care Coordination/Case Management and a multidisciplinary team.
*Essential Functions:*
* Understands, incorporates, and demonstrates Trinity Health's Mission, Vision, and Values in all behaviors, practices, and decisions.
* Facilitates daily activities of the UM department and provides leadership to the team.
* Assists the Director in hiring, training, coaching, and evaluating personnel.
* Maintains confidentiality regarding personnel matters within the department.
* Works with healthcare providers to assess medical necessity and appropriateness of inpatient admissions, providing feedback on documentation to support these decisions.
* Collaborates with the team to maximize financial reimbursement for MercyOne Central Hospital through accurate and timely clinical documentation.
* Coordinates with the Pre-service Team to ensure pre-certification for patients with complex diagnoses or care settings, in accordance with payer requirements.
* Maintains strong relationships with insurance payers to facilitate authorization approvals.
* Collaborates with the Revenue Cycle, HIM, Denials, and Finance teams.
* Recognized as an expert in UM practices and technical skills.
* Demonstrates effective communication (verbal, written, and digital) in various forms including medical records, emails, and phone calls.
* Consults with other professionals to improve patient outcomes.
* Utilizes current literature to guide practices and improve outcomes.
* Seeks assistance in conflict resolution when needed.
* Effectively delegates tasks to other UM team members and evaluates their performance.
* Completes assigned learning materials and competency activities within orientation and beyond.
* Contributes to the professional growth of others by serving as a preceptor, coach, and mentor.
* Assists in managing resources to meet quality and financial goals.
* Performs other duties as assigned by the manager.
* Maintains knowledge of relevant federal, state, and local regulations, as well as Trinity Health's Organizational Integrity Program, Standards of Conduct, and other policies to ensure adherence.
*Minimum Qualifications:*
* Comprehensive knowledge of Utilization Management, typically gained through a bachelor's degree in Nursing, Healthcare Administration, or a related field, or equivalent relevant UM work experience.
* A minimum of 5 years of Utilization Management experience.
* Previous leadership experience preferred.
* Current Registered Nurse License in the State of Iowa required.
* Certification in Utilization Management preferred.
* Comfortable working in a collaborative, shared leadership environment.
* Strong personal presence characterized by honesty, integrity, and a caring attitude, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
*Education:*
* Bachelor's degree in Nursing, Healthcare Administration, or a related field.
* Relevant work experience in Utilization Management may be considered in lieu of degree.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Perkins Restaurant is now hiring a Kitchen Shift Leader for our Perkins Restaurant in Ankeny. Stop in any time to apply at: 714 Oralabor Rd. - Ankeny Benefits of working for us include: 1. Supportive ownershipthat believes in family 2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details
SUMMARY OF POSITION
A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:
Hot Food, Served Fast, by Friendly People
Outstanding Image and Cleanliness
100% Guest Satisfaction
REPORTING RELATIONSHIPS
Reports: Directly to General Manager or Manager on duty
Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
External: Extensive contacts include guests, distributors.
POSITION ACTIVITIES AND TASKS
Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Shift Readiness - Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
Direct Your Shift - Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
Follow Up - Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment.
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
Disclaimer
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
$24k-32k yearly est. 2d ago
Customer Relationship Lead
Microbac 4.0
Team leader job in Newton, IA
Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!
Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Lead.
ABOUT MICROBAC
Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
JOB SUMMARY
The Customer Relationship Lead serves as our primary point of contact between this department and the Customer Service Manager. Through gaining a thorough understanding of the area requirements, time frames, flow and personnel, they ensure our clients will have correct samples logged in the system and supplies on hand to sample. This leadership position requires a high amount of communication, organization, decision making, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment. Essential Functions:
Gain a thorough understanding of client needs; act as the liaison between the client, team members, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client.
Learn each aspect / job in the area and be able to fill in as needed.
Maintain sample storage areas.
Coordinate communications and actions between internal departments/functions.
Monitor the area flow and adjust if needed to meet all analytical hold times and outbound shipping deadlines.
Work with CS personnel on both daily and quarterly shipping orders.
Work with CS manager on supply inventory and ordering.
Work with Field Service personnel on courier routes and turn coolers.
Minimum Qualifications
Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements.
Food and/or Environmental Testing Laboratory Experience is strongly desired.
Client service or QA experience preferred.
Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals.
Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary.
Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA).
Demonstrated ability to effectively plan, organize and lead projects.
Ability to demonstrate an observable commitment to service excellence and brand standards.
Leadership in group of less than 10 people.
Previous experience working in production setting.
Customer service experience preferred.
Ability to communicate clearly and effectively within all areas of the laboratory.
Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary.
Demonstrated ability to effectively plan, organize and lead daily tasks and special projects.
Ability to demonstrate an observable commitment to service excellence and brand standards.
Maintaining a high level of customer contact, Customer Relationship Lead gains a thorough understanding of client needs and act as the liaison between the client and our laboratory staff teams
Customer Relationship Leads manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner
Lead the Customer Relationship team to achieve success for all customers.
Works with the CRM to plan, organize and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management.
As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions.
Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system.
Works with internal leadership and staff to ensure the quality of work completed and reported meets or exceeds. pre-determined quality standards; and that the Company QA Program is followed and promoted.
Supports quality and proactively participates in continuous improvement initiatives in the department.
Maintain and grow overall client satisfaction through collaboratively working with clients to provide services that meet their needs and exceed their expectations.
Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Relations, Sales, Field Services and Laboratory Operations to ensure client needs are addressed in a timely and appropriate manner.
Assist in customer complaint handling and investigation of customer complaints in accordance with company quality policy and SOPs.
May delegate work assignments within the Customer Relationship Department.
May manage and develop Customer Relationship staff in some locations.
Monitor the progress of projects, heading off any potential setbacks that could adversely affect the customer.
Communicate technical data to the laboratory's senior leadership and to clients.
Maintain client files.
Manage the financial and business aspects of assigned accounts, working closely with sales.
Assists in communication/resolution of billing issues.
Review analytical reports for completeness and accuracy prior to releasing to the client.
Draft reports and other documentation and distribute as necessary.
Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
Assumes accountability for the promptness of completing tasks and projects.
Develops new products and/or services through evaluation of client needs through generating ideas for consideration.
Identify cross selling and/or other customer intelligence that may be useful in creating new opportunities for existing customers.
Provide support to the Sales teams and other CR team members. This may include customer visits or back up support for other team members.
Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (ELEMENT), CRM, and Standard Operating Procedures (SOPs).
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
Working Conditions:
While performing the duties of this job, the employee will be in a general office environment.
The noise level in the work environment is usually moderate.
This job may require travel less than 20%
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
OTHER:
This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
$80k-119k yearly est. Auto-Apply 37d ago
Customer Success Lead
Brale
Team leader job in Des Moines, IA
Brale is building the future of programmable finance with compliant, blockchain-native infrastructure. We help businesses launch, scale, and operate digital asset programs with confidence. Customer Success is at the core of how Brale accelerates launches, drives sustainable outcomes, and creates trusted customer value.
Why This Role Matters
As Brale's first Customer Success hire, you won't just support clients, you'll shape hey build and benefit from stablecoins from day one. Every launch, onboarding, and proactive solution you deliver will set the standard for how we scale trust in stablecoins and programmable finance.
This founding role sits at the intersection of customer experience, technical execution, and growth. You'll own the journey post-signature, guiding clients from first integration to ongoing value, while building the systems, playbooks, and culture that make Brale's CS function both responsive and anticipatory.
Your work will accelerate time-to-live, drive adoption and retention, ensure compliance, and uncover new opportunities across currencies, chains, and workflows. In short, you'll turn customer relationships into Brale's most powerful growth engine and play a central role in building multiple $100M+ ARR business lines.
What You'll DoBuild & Scale the CS Function
Act as the founding individual contributor. Own onboarding, relationship management, and customer growth while establishing Brale's Customer Success foundation.
Build, evolve, and scale an AI-powered LLM to serve as the front line for Customer Success, ensuring proactive engagement, consistency, and efficiency at scale.
Create modern processes for issue management, escalation, and cross-functional resolution, with accountability to clear customer SLAs and business outcomes.
Transition into leadership by strategically hiring, onboarding, and coaching team members where human expertise adds the most value via a lean, technology-enabled CS discipline.
Onboarding & Implementation
Serve as the directly responsible individual (DRI) for getting clients live on Brale, thereby owning the journey from signed agreement to first live transaction.
Lead end-to-end client onboarding, with a focus on speed, clarity, and customer confidence.
Implement systematic processes for ticketing, sandbox/prod setup, and API integration
Deliver a frictionless onboarding experience that reduces churn risk
Business Value & Growth
Define explicit success metrics for each program (issuance volume, transactions, revenue share, SLAs)
Lead QBRs and health reviews to drive adoption, retention, and expansion
Identify opportunities to extend programs across chains, currencies, and new workflows
Risk & Compliance Enablement
Ensure customer programs operate within approved flows of funds and regulatory frameworks
Coordinate attestations, reporting cadences, and compliance checkpoints in coordinate with Brale Compliance discipline
Customer Advocacy & Insights
Provide best practices for API usage, automations, and runbooks
Triage and escalate customer issues with clear SLAs
Identify and flag recurring issues or patterns across customers, ensuring they are prioritized and resolved working with Product, Engineering, and Operations.
Capture structured feedback informing roadmap, process improvement and case studies
Team & Process Leadership
Establish CS playbooks, dashboards, and customer health scoring models
Collaborate cross-functionally with Sales, Product, Eng, Finance, Legal and Compliance
What Success Looks Like
Time-to-live ≤ 30 days from signature to first mint
Time-to-value ≤ 60 days to first revenue share payout
Retention: ≥95% logo retention; ≥120% net revenue retention
100% compliance hygiene and on-time attestations
CSAT ≥ 4.7/5
What We're Looking ForExperience
2-4 years of progressive experience in Customer Success or related roles, demonstrating the ability to be both a strong do-er and an effective leader, either as a top individual contributor ready to step into leadership or as an established leader with 2-3+ years managing CS.
Blockchain-native or deeply passionate about crypto and payments. Experienced in fintech.
Well versed working cross functionally with compliance, legal, risk and finance functions
Skills & Attributes
Entrepreneurial mindset: thrives in ambiguity and building from scratch
Ability to manage escalations and provide calm leadership in high-stakes moments
Multidisciplinary fluency across technical, legal, and operational contexts
Strong ability to build and maintain relationships with client leadership
Hands-on experience with Intercom, Slack/Telegram support, and/or AI-driven CS tools
Available in U.S. time zones with flexible responsiveness to customer needs
Why Join Us
Founding Customer Success role with direct impact on Brale's trajectory
You enjoy learning something new every 9 minutes.
Opportunity to build CS systems and culture from the ground up
High-growth environment with exposure to cutting-edge blockchain applications
Collaborative, ambitious, and mission-driven team
$73k-115k yearly est. Auto-Apply 60d+ ago
PR & Content Strategy Supervisor - Two Rivers Marketing
VGM Insurance 3.8
Team leader job in Des Moines, IA
JOB DETAILS Hybrid Position Schedule: Full Time Education Level: 4 Year Degree WHO WE'RE LOOKING FOR The PR & Content Strategy Supervisor contributes to the PR and content planning efforts for their accounts, including helping the PR & Content Strategy Manager and Director plan and develop comms/content across paid, earned, shared, and owned channels. The supervisor oversees the day-to-day efforts of specific PR and content strategy work, which could include content creation for internal and/or external communications, PR-related efforts, social media, and digital content, as well as assisting with media relations. In some cases, this role is the primary contact for media relations activity on a particular account or set of accounts. This role also works alongside the PR & Content Strategy Manager and/or Director plus the AM/PM team to lead the content-gathering process, including helping coordinate on-location photo/video shoots and directing the story angle and various uses of content. The supervisor also contributes significantly to comms/content measurement and evaluation efforts, helping develop insights based on results. This position contributes to the overall PR and content strategy for their clients, including contributing to the growth and evolution of PR and content strategy services in the agency.
WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL DO ONCE THEY'RE HERE
* Partners with the PR & Content Strategy Manager and/or Director on developing and executing annual plans, targeted campaigns, and recommendations that align with discipline best practices, clients' business and marketing objectives, and audience needs and insights
* Fosters and successfully maintains relationships with media, influencers, and strategic partners on the clients' behalf, including acting as the day-to-day media contact as needed
* Writes, edits, and revises content and communications using discipline best practices and in line with industry trends
* Interviews client SMEs for content creation
* Reviews editorial/earned media calendars and identifies opportunities to pitch content and/or story angles on clients' behalf
* Coordinates media interviews with client contacts
* Gains an understanding of the financials for PR and content strategy work on assigned accounts
* Owns a PR and/or content strategy initiative on one or more areas of assigned accounts
* Creates content for multiple channels (paid, earned, shared, owned) based on clients' PR and content strategy
* Contributes to special projects as needed
* Assists with providing in-house expertise for various practices related to the disciplines of PR and content strategy
* Monitors/tracks and reports PR, content and comms performance, working with the agency insights team as needed
* Supports a fully integrated agency approach across disciplines and functional teams (creative, digital and technology, client services), including partnering with social/digital and creative team members to create integrated comms/content
* Builds an understanding of clients' industries, markets and products/solutions, as well as clients' business and marketing objectives, audience insights, and discipline best practices and trends, and how to make the best use of clients' paid/earned/shared/owned channels
* Completes timesheet daily
* Other relevant duties to the position as assigned
WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL NEED TO SUCCEED
* Bachelor's degree in communications, public relations, marketing, English, journalism, or related field
* 5+ years professional experience, including experience working in an agency environment
* Solid writing and interviewing skills, with a strong editorial mindset and eye for great storytelling
* Knowledge of best practices and trends in content strategy, marketing communications, digital and social comms, public relations, and media relations, including experience communicating effectively across at least one of the paid, earned, shared, and/or owned channels
* Strong communication skills combined with business acumen and attention to detail
* Good presentation skills
* Relationship-builder with ability to engage with and maintain positive working relationships with clients, internal team members, agency peers, and media professionals
* Experience with planning, measurement, and evaluation/analysis, including share of voice, SEO and digital/social metrics, and editorial calendar development
* Solid data literacy, including understanding of PR and marketing analytics and metrics, campaign performance measurement, and how to interpret and measure clients' business objectives and goals (KPIs)
* Digital marketing acumen, including understanding and applying the most current best practices and trends to help clients achieve their goals and objectives
* Proactive and self-directed, takes ownership and initiative
* Deadline-oriented with an ability to manage multiple projects, teams, and processes at once
* Makes effective use of AI tools and platforms to develop and amplify strategic work
* Strong conceptual and creative thinking skills; good at problem-solving
* Aptitude in MS Word, Excel, and PowerPoint (or equivalent MS Office/Google programs), and generative AI platforms (e.g., ChatGPT, Gemini, Claude, Perplexity, etc.)
WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP)
Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work environment we've created.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$64k-90k yearly est. 27d ago
PR & Content Strategy Supervisor - Two Rivers Marketing
Forbin
Team leader job in Des Moines, IA
JOB DETAILS
Company Location: Two Rivers Marketing - Des Moines, IAPosition Type: HybridPosition Schedule: Full TimeEducation Level: 4 Year Degree
WHO WE'RE LOOKING FOR
The PR & Content Strategy Supervisor contributes to the PR and content planning efforts for their accounts, including helping the PR & Content Strategy Manager and Director plan and develop comms/content across paid, earned, shared, and owned channels. The supervisor oversees the day-to-day efforts of specific PR and content strategy work, which could include content creation for internal and/or external communications, PR-related efforts, social media, and digital content, as well as assisting with media relations. In some cases, this role is the primary contact for media relations activity on a particular account or set of accounts. This role also works alongside the PR & Content Strategy Manager and/or Director plus the AM/PM team to lead the content-gathering process, including helping coordinate on-location photo/video shoots and directing the story angle and various uses of content. The supervisor also contributes significantly to comms/content measurement and evaluation efforts, helping develop insights based on results. This position contributes to the overall PR and content strategy for their clients, including contributing to the growth and evolution of PR and content strategy services in the agency.
WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL DO ONCE THEY'RE HERE
Partners with the PR & Content Strategy Manager and/or Director on developing and executing annual plans, targeted campaigns, and recommendations that align with discipline best practices, clients' business and marketing objectives, and audience needs and insights
Fosters and successfully maintains relationships with media, influencers, and strategic partners on the clients' behalf, including acting as the day-to-day media contact as needed
Writes, edits, and revises content and communications using discipline best practices and in line with industry trends
Interviews client SMEs for content creation
Reviews editorial/earned media calendars and identifies opportunities to pitch content and/or story angles on clients' behalf
Coordinates media interviews with client contacts
Gains an understanding of the financials for PR and content strategy work on assigned accounts
Owns a PR and/or content strategy initiative on one or more areas of assigned accounts
Creates content for multiple channels (paid, earned, shared, owned) based on clients' PR and content strategy
Contributes to special projects as needed
Assists with providing in-house expertise for various practices related to the disciplines of PR and content strategy
Monitors/tracks and reports PR, content and comms performance, working with the agency insights team as needed
Supports a fully integrated agency approach across disciplines and functional teams (creative, digital and technology, client services), including partnering with social/digital and creative team members to create integrated comms/content
Builds an understanding of clients' industries, markets and products/solutions, as well as clients' business and marketing objectives, audience insights, and discipline best practices and trends, and how to make the best use of clients' paid/earned/shared/owned channels
Completes timesheet daily
Other relevant duties to the position as assigned
WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL NEED TO SUCCEED
Bachelor's degree in communications, public relations, marketing, English, journalism, or related field
5+ years professional experience, including experience working in an agency environment
Solid writing and interviewing skills, with a strong editorial mindset and eye for great storytelling
Knowledge of best practices and trends in content strategy, marketing communications, digital and social comms, public relations, and media relations, including experience communicating effectively across at least one of the paid, earned, shared, and/or owned channels
Strong communication skills combined with business acumen and attention to detail
Good presentation skills
Relationship-builder with ability to engage with and maintain positive working relationships with clients, internal team members, agency peers, and media professionals
Experience with planning, measurement, and evaluation/analysis, including share of voice, SEO and digital/social metrics, and editorial calendar development
Solid data literacy, including understanding of PR and marketing analytics and metrics, campaign performance measurement, and how to interpret and measure clients' business objectives and goals (KPIs)
Digital marketing acumen, including understanding and applying the most current best practices and trends to help clients achieve their goals and objectives
Proactive and self-directed, takes ownership and initiative
Deadline-oriented with an ability to manage multiple projects, teams, and processes at once
Makes effective use of AI tools and platforms to develop and amplify strategic work
Strong conceptual and creative thinking skills; good at problem-solving
Aptitude in MS Word, Excel, and PowerPoint (or equivalent MS Office/Google programs), and generative AI platforms (e.g., ChatGPT, Gemini, Claude, Perplexity, etc.)
WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP)
Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work environment we've created.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$58k-85k yearly est. Auto-Apply 29d ago
PR & Content Strategy Supervisor - Two Rivers Marketing
Two Rivers Marketing
Team leader job in Des Moines, IA
JOB DETAILS
Company Location: Two Rivers Marketing - Des Moines, IA Hybrid Position Schedule: Full Time Education Level: 4 Year Degree
WHO WE'RE LOOKING FOR
The PR & Content Strategy Supervisor contributes to the PR and content planning efforts for their accounts, including helping the PR & Content Strategy Manager and Director plan and develop comms/content across paid, earned, shared, and owned channels. The supervisor oversees the day-to-day efforts of specific PR and content strategy work, which could include content creation for internal and/or external communications, PR-related efforts, social media, and digital content, as well as assisting with media relations. In some cases, this role is the primary contact for media relations activity on a particular account or set of accounts. This role also works alongside the PR & Content Strategy Manager and/or Director plus the AM/PM team to lead the content-gathering process, including helping coordinate on-location photo/video shoots and directing the story angle and various uses of content. The supervisor also contributes significantly to comms/content measurement and evaluation efforts, helping develop insights based on results. This position contributes to the overall PR and content strategy for their clients, including contributing to the growth and evolution of PR and content strategy services in the agency.
WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL DO ONCE THEY'RE HERE
Partners with the PR & Content Strategy Manager and/or Director on developing and executing annual plans, targeted campaigns, and recommendations that align with discipline best practices, clients' business and marketing objectives, and audience needs and insights
Fosters and successfully maintains relationships with media, influencers, and strategic partners on the clients' behalf, including acting as the day-to-day media contact as needed
Writes, edits, and revises content and communications using discipline best practices and in line with industry trends
Interviews client SMEs for content creation
Reviews editorial/earned media calendars and identifies opportunities to pitch content and/or story angles on clients' behalf
Coordinates media interviews with client contacts
Gains an understanding of the financials for PR and content strategy work on assigned accounts
Owns a PR and/or content strategy initiative on one or more areas of assigned accounts
Creates content for multiple channels (paid, earned, shared, owned) based on clients' PR and content strategy
Contributes to special projects as needed
Assists with providing in-house expertise for various practices related to the disciplines of PR and content strategy
Monitors/tracks and reports PR, content and comms performance, working with the agency insights team as needed
Supports a fully integrated agency approach across disciplines and functional teams (creative, digital and technology, client services), including partnering with social/digital and creative team members to create integrated comms/content
Builds an understanding of clients' industries, markets and products/solutions, as well as clients' business and marketing objectives, audience insights, and discipline best practices and trends, and how to make the best use of clients' paid/earned/shared/owned channels
Completes timesheet daily
Other relevant duties to the position as assigned
WHAT OUR PR & CONTENT STRATEGY SUPERVISOR WILL NEED TO SUCCEED
Bachelor's degree in communications, public relations, marketing, English, journalism, or related field
5+ years professional experience, including experience working in an agency environment
Solid writing and interviewing skills, with a strong editorial mindset and eye for great storytelling
Knowledge of best practices and trends in content strategy, marketing communications, digital and social comms, public relations, and media relations, including experience communicating effectively across at least one of the paid, earned, shared, and/or owned channels
Strong communication skills combined with business acumen and attention to detail
Good presentation skills
Relationship-builder with ability to engage with and maintain positive working relationships with clients, internal team members, agency peers, and media professionals
Experience with planning, measurement, and evaluation/analysis, including share of voice, SEO and digital/social metrics, and editorial calendar development
Solid data literacy, including understanding of PR and marketing analytics and metrics, campaign performance measurement, and how to interpret and measure clients' business objectives and goals (KPIs)
Digital marketing acumen, including understanding and applying the most current best practices and trends to help clients achieve their goals and objectives
Proactive and self-directed, takes ownership and initiative
Deadline-oriented with an ability to manage multiple projects, teams, and processes at once
Makes effective use of AI tools and platforms to develop and amplify strategic work
Strong conceptual and creative thinking skills; good at problem-solving
Aptitude in MS Word, Excel, and PowerPoint (or equivalent MS Office/Google programs), and generative AI platforms (e.g., ChatGPT, Gemini, Claude, Perplexity, etc.)
WHY TWO RIVERS MARKETING
(A DIVISION OF VGM, GROUP)
Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work environment we've created.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$58k-85k yearly est. 29d ago
Operations Supervisor
Dayton Freight 4.6
Team leader job in Altoona, IA
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
Compile production and service records and measure conformance to standards
Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
Set up appointment freight deliveries
Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
Maintain excellent communication with external and internal customers
Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
Ensure that Service Center premises are protected and maintained
Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
Assist with the facilitation of information meetings with Service Center team members
Effectively handle special assignments as directed
Qualifications
Knowledge of the LTL/ Transportation Industry
Has managed Drivers and Dockworkers
Knowledge of the surrounding geographical area to the Service Center
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match
$65k-80k yearly est. Auto-Apply 60d+ ago
Sam's Club Team Manager - Iowa
Career-Mover
Team leader job in Ames, IA
Sam's Club is actively seeking Team Managers for various roles in Member Experience, Fresh Area, Merchandising, and Freight Flow across Iowa. As part of the Fortune #1 company, Walmart, Sam's Club offers diverse opportunities for career growth and development.
If you are passionate about enhancing the member experience, driving sales growth, and nurturing your team's potential, this position could be a perfect fit.
The Team Manager role involves fostering Sam's Club's culture and values, championing servant leadership, embracing change, delivering outstanding service to members, focusing on associate development, promoting diversity and inclusion, and effective talent management.
This is an opportunity to join a fast -growing company with long -term career potential.
Minimum qualifications include either 2 or more years of college, 1 year of retail experience with 6 months of supervisory experience, 2 years of general work experience with 1 year of supervisory experience, 1 year of SAM'S Club experience, or 3 years of military experience.
Preferred qualifications include knowledge in environmental compliance or related fields, retail profit and loss statement management experience, supervisory experience, and warehouse experience with cold chain compliance.
The annual salary range for this position is $62,000 to $84,000.
$62k-84k yearly 60d+ ago
Plasma Center Operations Supervisor
Biolife 4.0
Team leader job in West Des Moines, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - West Des Moines
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - West Des Moines
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$22.2-30.5 hourly 3d ago
Health Management Supervisor
Telligen 4.1
Team leader job in West Des Moines, IA
This position is responsible for supervising program staff. The incumbent will provide technical guidance and training to staff related to the contract/program operations. Health management services may include: population health management, practice facilitation, medical/utilization management, case/disease/maternity management and/or quality improvement activities. The position will be responsible for monitoring compliance in accordance with client and contract deliverables as well as service/accreditation requirements as applicable.Essential Functions
You will supervise day to day operation of staff to ensure compliance with program protocols, state requirements and URAC accreditation standards as applicable.
You will ensure the operations of the contract/program are completed in a timely and satisfactory manner.
You will select, develop, and manage employees to achieve individual, team, and organizational success.
You will ensure employee accountability through routine observation, performance measurement, and performance feedback.
You will support Telligen's Management Philosophy that "Managers coach, engage, and support our people to achieve results".
You will perform audits or quality monitoring of staff to provide feedback on strengths and opportunities for improvement.
You will develop training protocols for staff and patient education tools to be used for orientation and on-going education, which addresses operating protocols, URAC accreditation and/or state requirements as applicable and workflow processes.
You will stay aware of health care trends and changes.
You will perform miscellaneous duties as assigned.
Requirements
Four year degree in business or health related field and /or equivalent training and/or experience.
3-5 years clinical experience required.
Minimum of 5 years' experience in leadership role or has demonstrated leadership capabilities.
Utilization management experience preferred.
Motivational interviewing skills preferred.
Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential.
Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$62k-80k yearly est. Auto-Apply 10d ago
ISU Meat Lab Team Leader
Iowa State University 4.6
Team leader job in Ames, IA
ISU Meat Lab TeamLeader Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor's degree and 5 years of related experience Preferred Qualifications: Bachelor's degree in animal science, meat science, food science or a related field
Experience overseeing staff or student workers
HACCP certified and experience managing and implementing HACCP food safety systems.
Experience with animal harvest, carcass fabrication, and meat processing
Experience operating and maintaining meat processing equipment including, but not limited to, meat saws, vacuum stuffers, grinders, mixers, bowl cutters, injectors, smokehouses, and packaging machines.
Experience with humane livestock handling
Job Description:
Iowa State University is seeking a Program Specialist III - Meat Lab TeamLeader to support the day-to-day operations of the ISU Meat Laboratory, including regulatory compliance and equipment maintenance. This position plays a critical role in supporting teaching, research, Extension, and production activities within a USDA-inspected facility.
The role oversees and guides student employees; assists with undergraduate and graduate instruction, faculty-led research, and fee-for-service activities; and supports meat science Extension programming. The position is highly hands-on, with direct involvement in animal harvest, carcass fabrication, value-added meat processing and packaging, and close collaboration with faculty, staff, students, and external stakeholders in a dynamic, production-focused environment.
Key Responsibilities
* Support day-to-day operations of the ISU Meat Laboratory, including animal harvest, carcass fabrication, value-added meat processing, packaging, labeling, retail sales, and fee-for-service activities.
* Oversee, train, and coordinate student employees to ensure efficient, safe, and compliant laboratory operations.
* Operate and oversee specialized meat processing and packaging equipment in support of teaching, research, Extension, and production activities.
* Provide technical and operational support for undergraduate and graduate teaching, faculty-led research projects, and Extension programming, including workshops, short courses, and outreach events.
* Develop, implement, and maintain USDA-FSIS regulatory compliance programs, including HACCP, SSOPs, SOPs, humane animal handling, food defense, labeling, and required documentation.
* Conduct microbiological sampling, complete annual HACCP reviews, and ensure ongoing compliance with food safety and inspection requirements.
* Manage preventive maintenance programs for meat laboratory equipment, maintain maintenance records, and train students on safe and proper equipment operation.
* Maintain inventory and assist with procurement of supplies, ingredients, and equipment; communicate maintenance, repair, and replacement needs.
Why Join Us?
The Iowa State University Meat Laboratory is a premier facility dedicated to supporting teaching, research, and Extension activities. The lab includes dedicated areas for slaughter, fabrication, further processing, and packaging, all outfitted with cutting-edge technology. The facility enhances student learning, supports innovative research, and provides valuable services to the meat industry. Iowa State's Meat Science Program is nationally renowned, and the Meat Laboratory is widely recognized as a leader in the field.
Why This Role is Right for You
If you're seeking a change of pace from traditional industry roles, this position offers a rewarding alternative-one where you can be hands-on, part of a collaborative and highly respected team, and continue to grow your technical expertise, leadership skills, and professional network. Whether you see this role as a long-term home or a strategic stepping stone, it provides the opportunity to give back, grow forward, and truly make a difference.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
This position will be open until filled.
The candidate will be hired as a Program Specialist III.
Level Guidelines
* Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU's mission and department or work unit goals
* Applies senior-level professional knowledge and expertise to work requiring greater latitude
* Solves moderately complex problems and regularly exercises judgment to determine appropriate action
* Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
* Responds to complicated inquiries, provides training, and provides direction to lower-level staff
* May provide supervision for one to two other staff (i.e., leads a small work team)
* May lead projects for which well-defined practices and procedures may not exist
* Provides guidance to students
Appointment Type:
Regular
Number of Months Employed Per Year:
Time Type:
Full time
Pay Grade:
PS809
Application Instructions:
To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
Original Posting Date:
December 22, 2025
Posting Close Date:
Job Requisition Number:
R18361
$48k-83k yearly est. Auto-Apply 25d ago
1st shift- Team Lead
Universal Logistics Holdings 4.4
Team leader job in Ankeny, IA
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Team Lead
$21/hr
$21 hourly Auto-Apply 60d+ ago
OR ORTHO TEAM LEAD
Regional Health Services of Howard County 4.7
Team leader job in Clive, IA
* GENERAL SUMMARY: Provides perioperative patient care, specifically in the intraoperative phase, in both the scrub and circulating roles according to established guidelines. Serves the population from neonate, infant, pediatric, adolescent, adult and geriatric. This position requires call, weekends, nights and Holidays as scheduled.
ESSENTIAL FUNCTIONS: - Scrubs and circulates on cases independently, with minimal direction. - Prepares for surgical cases in an efficient manner, anticipating needs of patient, surgeon, anesthesia and other O.R. team members. - Provides a safe environment for patient and staff by implementing standards of aseptic technique and by controlling the physical and psychological aspects of that environment. - Collects and analyzes data and assesses patient in developing nursing diagnosis. - Communicates effectively with the patient, staff, physicians, and families. - Maintains knowledge of equipment set-up and function. - Initiates and directs room clean up and turnover.
MARGINAL FUNCTIONS: - Participates in orientation and training of new personnel. - Assists in maintenance of physician's preference cards and other O.R. resource material. - Utilizes computer in surgical documentation, disposition of specimens and obtaining pertinent information. - Participates in departmental Performance Improvement activities as appropriate. - Attends department meetings and inservices.
* MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.Operating Room experience preferred.Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.Ability to read, write and speak English language.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$34k-54k yearly est. 60d+ ago
Support Services Supervisor
Imagine The Possibilities 3.0
Team leader job in Winterset, IA
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know Were For You:
We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: Were there for you through all lifes ups and downs.
RequiredPreferredJob Industries
Social Services
$22.6 hourly 60d+ ago
Customer Relationship Lead
Microbac 4.0
Team leader job in Newton, IA
Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!
Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Lead.
ABOUT MICROBAC
Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
JOB SUMMARY
The Customer Relationship Lead serves as our primary point of contact between this department and the Customer Service Manager. Through gaining a thorough understanding of the area requirements, time frames, flow and personnel, they ensure our clients will have correct samples logged in the system and supplies on hand to sample. This leadership position requires a high amount of communication, organization, decision making, and the ability to effectively coordinate the activities of cross-functional teams in a deadline driven work environment.
Essential Functions:
Gain a thorough understanding of client needs; act as the liaison between the client, team members, and our laboratory staff teams; Troubleshoot and head off problems, preventing them from adversely affecting the client.
Learn each aspect / job in the area and be able to fill in as needed.
Maintain sample storage areas.
Coordinate communications and actions between internal departments/functions.
Monitor the area flow and adjust if needed to meet all analytical hold times and outbound shipping deadlines.
Work with CS personnel on both daily and quarterly shipping orders.
Work with CS manager on supply inventory and ordering.
Work with Field Service personnel on courier routes and turn coolers.
Minimum Qualifications
Degree in Food Science, Chemistry, or a related field of study; Technical understanding of Food and/or Environmental Testing requirements.
Food and/or Environmental Testing Laboratory Experience is strongly desired.
Client service or QA experience preferred.
Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals.
Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary.
Familiarity with the regulatory testing requirements within the industry (i.e.; FDA; EPA).
Demonstrated ability to effectively plan, organize and lead projects.
Ability to demonstrate an observable commitment to service excellence and brand standards.
Leadership in group of less than 10 people.
Previous experience working in production setting.
Customer service experience preferred.
Ability to communicate clearly and effectively within all areas of the laboratory.
Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary.
Demonstrated ability to effectively plan, organize and lead daily tasks and special projects.
Ability to demonstrate an observable commitment to service excellence and brand standards.
Maintaining a high level of customer contact, Customer Relationship Lead gains a thorough understanding of client needs and act as the liaison between the client and our laboratory staff teams
Customer Relationship Leads manage the logistics of client projects, ensuring client needs are met in a timely and cost-effective manner
Lead the Customer Relationship team to achieve success for all customers.
Works with the CRM to plan, organize and ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management.
As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions.
Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system.
Works with internal leadership and staff to ensure the quality of work completed and reported meets or exceeds. pre-determined quality standards; and that the Company QA Program is followed and promoted.
Supports quality and proactively participates in continuous improvement initiatives in the department.
Maintain and grow overall client satisfaction through collaboratively working with clients to provide services that meet their needs and exceed their expectations.
Effectively communicate customer requirements and coordinate projects with internal departments not limited to Customer Relations, Sales, Field Services and Laboratory Operations to ensure client needs are addressed in a timely and appropriate manner.
Assist in customer complaint handling and investigation of customer complaints in accordance with company quality policy and SOPs.
May delegate work assignments within the Customer Relationship Department.
May manage and develop Customer Relationship staff in some locations.
Monitor the progress of projects, heading off any potential setbacks that could adversely affect the customer.
Communicate technical data to the laboratory's senior leadership and to clients.
Maintain client files.
Manage the financial and business aspects of assigned accounts, working closely with sales.
Assists in communication/resolution of billing issues.
Review analytical reports for completeness and accuracy prior to releasing to the client.
Draft reports and other documentation and distribute as necessary.
Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
Assumes accountability for the promptness of completing tasks and projects.
Develops new products and/or services through evaluation of client needs through generating ideas for consideration.
Identify cross selling and/or other customer intelligence that may be useful in creating new opportunities for existing customers.
Provide support to the Sales teams and other CR team members. This may include customer visits or back up support for other team members.
Participate in annual training certification to maintain working knowledge of tools required to perform the job; not limited to the Laboratory Information Management System (ELEMENT), CRM, and Standard Operating Procedures (SOPs).
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
Working Conditions:
While performing the duties of this job, the employee will be in a general office environment.
The noise level in the work environment is usually moderate.
This job may require travel less than 20%
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
OTHER:
This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
$80k-119k yearly est. 7d ago
Supervisor - Plant Services - 117
Iowa State University 4.6
Team leader job in Ames, IA
Position Title:Supervisor - Plant Services - 117Job Group:MeritRequired Minimum Qualifications:• Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license.Special Required QualificationsValid U.S. Driver's LicensePreferred Qualifications:Experience overseeing maintenance and vendors of residential dorms, community living, or similar
Experience coordinating work with contractors, managers, and other necessary personnel
Experience with preventative maintenance Job Description:
Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round.
What You'll Do
Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities.
Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies.
Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment.
Provide on-call leadership by responding to emergencies and service needs during assigned rotations.
Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards.
Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development.
Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs.
Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations.
Maintain accurate records related to timekeeping, schedules, costs, and work activity.
Schedule
Monday - Friday | 7:00 a.m. - 4:00 p.m.
On-call rotation
About the Department of Residence
With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities.
What You'll Get
Insurance benefits beginning on your first day, with timely enrollment
Retirement benefits with strong university contributions
Paid vacation, sick leave, and holiday pay
Tuition reimbursement available after one year of employment
Characteristic Duties and Responsibilities
Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime.
Maintains accurate records, including time records, work schedules, and charges.
Verifies and approves materials requisitioned by employees.
Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship.
Interviews and effectively recommends hiring.
Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination.
Trains and orients new employees; may conduct formal training.
Reviews and keeps informed of new developments and techniques within area.
Assist in preparing job cost estimates.
Serves as first step in grievance procedure.
Maintains and enforces prescribed safety standards.
Performs the duties and responsibilities of the craft supervised as required and in emergency situations.
Monitors equipment maintenance schedules and assigns maintenance when required.
Orders repairs and parts when necessary.
Acts upon requests and complaints from departments related to custodial services.
Knowledge, Skills, and Abilities
Ability to maintain effective working relationships with others.
Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates.
Ability to measure and evaluate employee performance and conduct reviews.
Ability to interpret and explain policies, procedures, rules, and regulations.
Ability to communicate orally and in writing.
Knowledge of appropriate interviewing techniques.
Knowledge of and ability to enforce safety standards.
Ability to accurately maintain a system of records.
Knowledge of the principles, methods, and techniques used in the trade supervised.
Knowledge of building costs.
Knowledge of purchasing policies and procurement practices.
Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs.
Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors.
Knowledge of personnel policies and procedures.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:17Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Original Posting Date:January 14, 2026Posting Close Date:January 25, 2026Job Requisition Number:R18432
$37k-49k yearly est. Auto-Apply 3d ago
Environment Services Supervisor
Regional Health Services of Howard County 4.7
Team leader job in Newton, IA
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
ESSENTIAL FUNCTIONS:
* This position interacts with individuals ages newborn to death.
* Maintains and demonstrates a good understanding of the area control of all supplies, chemicals, equipment and personnel within Environmental Services.
* Inspects check-outs and release to ensure required standard is met.
* Arranges adequate coverage of assigned areas at all times and continuously checks assigned areas to ensure staff is following schedules and work is done properly.
* Utilizes the phone to communicate with hospital staff and employees to meet the needs of the hospital in a timely manner.
* Trains and retrains Environmental Service personnel as directed by the Operations or coordinating Manager.
* Inspects equipment daily to maintain clean condition and good repair; observes cleaning needs throughout hospital and submits written requests to coordinating Manager.
* Maintains good public relations with all patients, visitors, co-workers, staff and user departments.
* Completes a variety of forms, reports and logs.
* Assigns duties to staff in case of fire, internal disaster or community disaster.
MARGINAL FUNCTIONS:
* Observes and reports the need to repair equipment, furniture, building and fixtures.
* Assumes responsibility for department in the absence of the Manager.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* High school diploma or GED preferred.
* Ability to read, write, comprehend and speak English fluently.
* Three years experience in a clerical, reception, sales or supervisory position.
* Computer experience (1 year).
* Education may be substituted for experience.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$46k-61k yearly est. 23d ago
Home & Community Based Services Supervisor
Imagine The Possibilities 3.0
Team leader job in Winterset, IA
Please read the ENTIRE job posting before applying is an on-site in office position and will require on-call rotation This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as "medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs" (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to 'win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
* Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
* Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
* Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
* Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
* Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
* Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
* Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
* Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
* 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
* Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
* Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
* Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one.
* Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
* Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
* Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
* An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
* Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
* Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
* Age Requirement: This position requires you to be at least 18 years of age.
* Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
* Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
* Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
Work Authorization: Candidates must be able to work in the U.S. without sponsorship
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
* May require prolonged sitting and working at a computer for up to eight hours.
* May require frequent bending, stooping, and stretching.
* May require prolonged standing for up to eight hours.
* Must wear hearing and eye protection in required areas.
* Must have ability to see objects/persons at a distance.
* Must have ability to see close work such as typed or handwritten material.
* Must have ability to hear conversations in a quiet and a noisy environment.?
* Must have ability to determine where a sound is coming from.
* Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
* Must have ability to communicate through speech.
* Must have ability to drive and transport for service provision as needed.
* Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
How much does a team leader earn in Des Moines, IA?
The average team leader in Des Moines, IA earns between $24,000 and $85,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Des Moines, IA
$45,000
What are the biggest employers of Team Leaders in Des Moines, IA?
The biggest employers of Team Leaders in Des Moines, IA are: