A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership.
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$200k-250k yearly 6d ago
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Global Customer Enablement Leader
Medium 4.0
Team leader job in New York, NY
Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal
Customer Success - Customer Enablement /
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$98k-141k yearly est. 3d ago
Group Leader (Fall 2025)
AretÉ Education 4.5
Team leader job in New York, NY
Group Leader
Schedule: Monday, Tuesday and Friday (2:15pm - 5:30pm)
As an employee of Areté working during the school day on-site at Arete Partner schools around NYC, we expect excellent performance in all of the following areas listed below.
Responsibilities & Expectations
Regular attendance for assigned weekly shifts during school day at assigned Partner School
Timely arrival to work
Lead orderly, safe, and caring arrival and dismissal procedures
Support teachers, administrators, and other school staff to surround all students and families entering the building with safe and caring context for learning
Support school staff with establishing safe hallways
A commitment to excellence in your work with students as demonstrated by your positive and caring presence with students and families
Collaboration with colleagues and supervisors
Participation in all professional learning opportunities provided
Willingness to reflect on strengths and areas for growth to improve individual and team performance
Friendly and open communication with families
Regular communication with supervisors and Areté headquarters staff (email, phone)
Flexibility in weekly scheduling
Education and Experience
Prior internship or work experience working with Arete Education preferred
Mandated Reporter and Foundations in Health and Safety online training required (7-hours)
Department of Health and Department of Education background clearance
High School diploma, college degree preferred
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to traverse classroom and adjust one's tone and height, by bending or leaning, in order to support program activities
Potential Schedule
Monday - Friday (2:15pm - 5:30pm) - Total hours per week: 16.25
or Monday, Tuesday and Friday (2:15pm - 5:30pm) - Total hours per week: 9.75
Organization
Areté Education is a 501(c)3 not for profit organization that trains and empowers youth to lead successful lives, by partnering with local schools and community groups to grow investment in New York City youth. Areté designs afterschool and summer programming that exposes youth to diverse career pathways; builds academic, wellness, and leadership skills; and expands access to the arts and culture. For more information, please visit **********************
Applications Accepted Up Until All Spots Are Filled.
*This position is grant-funded and subject to budget considerations
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$60k-118k yearly est. 6d ago
MSP Growth & Sales Leader
Emazzanti
Team leader job in Hoboken, NJ
A leading MSP company in Hoboken, NJ is seeking an experienced MSP Sales Lead to drive growth and manage a team of Account Managers. The ideal candidate will have 3-5 years of B2B technology sales experience and a proven track record of exceeding quotas. This role focuses on developing customer strategies and promoting a consultative sales approach. Join a values-driven culture where your leadership can inspire success.
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$42k-130k yearly est. 3d ago
Sales Lead - Construction & Renovation Projects - 1978
Bhired
Team leader job in New York, NY
A kitchen renovation company is seeking a talented lead salesperson with a strong background in the construction or renovation industry. This role involves driving sales, building client relationships, and overseeing project acquisition from start to finish.
Responsibilities
Generating and closing leads for renovation projects
Meeting clients, assessing project needs, and presenting proposals
Managing the sales pipeline and tracking performance
Collaborating with internal teams to ensure smooth project handoff
Ideal Qualifications
Proven sales experience in construction or renovation
Strong communication and negotiation skills
Ability to work independently and meet sales targets
Goal-driven with a competitive, proactive mindset
Salary: Base + Commission (OTE $200k - $250k/Year)
To apply, please send your resume to ******************
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A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans.
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$40k-125k yearly est. 4d ago
Sales Lead: Direct Mail & Digital Personalization
Experiture
Team leader job in New York, NY
A marketing technology firm based in New York seeks a Sales Lead to drive growth for direct mail and personalized marketing solutions. The role involves identifying new business opportunities, developing sales strategies, and managing client relationships. Candidates should have over 4 years of B2B sales experience, particularly in direct mail and marketing technology, alongside strong communication skills.
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$40k-125k yearly est. 2d ago
Operations Supervisor
Claims Supervisor, Operations
Team leader job in Woodbridge, NJ
The Claims Supervisor, Operations will oversee a unit of operations associates in the Woodbridge and Mount Laurel claim departments. The unit handles a variety of claim related functions including, but not limited to data entry, rental claim handling, salvage processing, subrogation assistance and switchboard functions. In addition, this role also has responsibilities with regards to claim system applications including testing, quality assurance and production support.
RESPONSIBILITIES
Establish and monitor unit goals for service, production and work quality.
Plan unit workflow and monitor assignment of tasks to unit members based on complexity, severity, and volume.
Perform Quality Assurance reviews on associates work product to identify trends, provide direction and feedback.
Provide management with monthly analysis of quality trends and performance of claims associates.
Conduct individual and group training on all aspects of the job.
Conduct performance reviews and counseling sessions, write performance appraisals and monitor attendance.
Make recommendations for promotions, staff changes, and salary.
Must be willing to travel to the other claim locations (Mt Laurel and/or Horsham). At least twice a month and more if needed.
Perform user acceptance testing for technology projects and following monthly production releases which may occur on Friday evenings or on weekends. (May alternate availability with other team members.)
Handle special projects/assignments as requested.
QUALIFICATIONS
Five or more years of related claims experience across multiple lines of business required.
Bachelor's degree from a four-year college or university required.
Strong leadership, critical thinking, problem solving and communication skills.
Ability to multi-task and prioritize responsibilities in a fast-paced environment.
Excellent verbal and written communication skills.
Must have an aptitude for technology including a strong working knowledge of Microsoft Products (Word, Excel, Powerpoint, etc). Knowledge of ClaimsPro, Image Right, Client Letter also preferred.
SALARY RANGE
The pay range for this position is $ 73,000 to $103,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Annual 401(k) Employer Contribution
Free onsite gym and health center at our Woodbridge Location
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Robust health and wellness program and fitness reimbursements
Various Paid Family leave options including Paid Parental Leave
Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
$73k-103.5k yearly 4d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Team leader job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare.
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$69k-134k yearly est. 2d ago
Senior Leader, Leveraged Finance & Deal Execution
Bank of America 4.7
Team leader job in New York, NY
A global financial institution is seeking an experienced professional to join their Leveraged Finance group. You will support the origination, structuring, and execution of syndicated loan and high yield bond transactions. The ideal candidate will possess 3-6+ years in Leveraged Finance, strong analytical and communication skills, and the ability to lead and mentor junior staff. This position offers a salary starting at $275,000 and industry-leading benefits, providing you with resources to thrive in a supportive work environment.
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$275k yearly 4d ago
Senior Brand Lead, Dove Body Wash & Baby Care
Unilever 4.7
Team leader job in Hoboken, NJ
A global consumer goods company is seeking a Senior Brand Manager for Dove Body Wash, Baby, and Liquid Hand Wash, based in Hoboken, NJ. This position requires a Bachelor's degree and at least 6 years of marketing experience within the consumer products industry. You will lead a team, drive growth, and craft marketing strategies based on consumer insights while collaborating closely with various business partners. The salary for this role ranges from $119,400 to $179,000 and includes bonuses and long-term incentives.
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$119.4k-179k yearly 3d ago
Operations Supervisor Trainee
Sims Metal
Team leader job in Jersey City, NJ
Discover a career at Sims Metal, a global leader in metal recycling. We buy and process discarded ferrous and non-ferrous metal, and we sell recycled metal to manufacturers in 30 countries. Cultivating the industry's most talented professionals with more than 25 locations in the United States, we recognize our continued growth and success will be achieved by recruiting and developing, skilled people just like you. As innovators in the industry, we take great pride in our recycling infrastructure, and we invest heavily in our operations, our functions, and most importantly, our people. Our commitment to growth and sustainability means we are constantly seeking motivated, results-driven and creative individuals to join our stellar team of professionals.
Operations Supervisor Trainee Program
Our Operations team is growing, and we want to add new team members who are results-driven, creative, and collaborative to ensure our continued success. As an Operations Supervisor Trainee, you will be enrolled in a one-year paid program that will prepare you to manage a front-line team within our North American operation. This includes leading employees and managing operations at one of our many facilities.
When you join Sims Metal as a trainee, you will be in a 12-month program that gives you the opportunity to receive field-based training and shadow a team of seasoned experts from our Operations, Commercial, and Support functions. You will also receive comprehensive leadership training and professional development that will bring you more visibility and engagement with leaders from other programs across our global operations. Occasional travel to locations in the U.S. may be required during this training.
Once the training program concludes, you will be considered for a full-time role on the Sims Metal Operations team. Sims Metal is offering you the chance to build a rewarding and fulfilling career with a leading sustainability company and acquire transferable skills that you can use for the rest of your life! If you are good at what you do, you can work anywhere. If you are great at what you do, come work with us.
Upon completion of the Operations Supervisor Trainee Program, some of your daily responsibilities include:
Supervise production team members (laborers and equipment operators) performing production operations.
Possess thorough working knowledge of the union contract (if applicable), employee handbook, safety manual, and all rules, programs, and procedures that pertain to production team members and apply them effectively and consistently.
Familiarize team members with company policies/rules/regulations.
Promote and maintain good employee relations through effective management practices, setting expectations, coaching, and proper application of employee relations policies.
Responsible for orientation and on-the-job training of team members in the safe, efficient operation of equipment.
Instill a sense of good housekeeping of their immediate work area in all employees as well as their responsibility for compliance with all quality specifications.
Evaluate probationary team members based on attendance, performance, attitude, potential, etc. Recommend candidates for hire, promotion, transfer, demotion, or termination.
Responsible for maintaining production within the assigned department at authorized levels.
Re-assign team members on 'down equipment' to reduce unfavorable labor variances.
Observe the production operation within your area of control to ascertain compliance with methods, quality standards, safety regulations, production standards, and efficient operation of equipment: take corrective action to eliminate any deviation.
Participate in conducting job hazard analyses and the development of safe work procedures.
Continuously analyze the assigned area of responsibility for improved methods of production, tool design communication, and reporting, cost controls and make recommendations to the production manager for disposition.
Clearly communicate on-the-job problems including low production, poor quality, poor attendance, tardiness, etc. to employees and works with employees to develop a corrective action plan.
Documents problems and reviews action plans to plant manager.
Process all required forms in a timely manner for payroll and Human Resources (i.e. Employee Change Forms, Paid Time Off Requests, etc.).
Arrange for proper maintenance of machines and equipment. Recommends improvements in equipment and processes.
When applicable, study operations where cost standards are not being met to determine causes and implement corrective action.
Where appropriate, coordinate the functions over which assigned with those of other departments or shifts.
Develop among the assigned team members a consciousness of the need for teamwork to attain departmental and Sims Metal Management (SMM) goals and objectives.
Support and carry out the management philosophy and vision.
Conducts meetings (i.e. safety and quality) and is responsible for communicating policies and regulations to subordinate personnel.
In case of an emergency, direct team members to their assigned safe area.
Promote plant-wide teamwork and positive morale.
To learn more about Sims Metal and our career opportunities, visit ********************** or send an email to *******************.
SIMS LIMITED IS PROUD TO BE AN EQUAL-OPPORTUNITY EMPLOYER. WE VALUE THE DIVERSITY OF ALL OF OUR EMPLOYEES AND ARE COMMITTED TO CREATING AN INCLUSIVE WORKING ENVIRONMENT WHERE EVERYONE CAN CONTRIBUTE, ADVANCE ON MERIT, AND REALIZE THEIR FULL POTENTIAL. SIMS LIMITED IS AN EQUAL-OPPORTUNITY EMPLOYER. THE COMPANY DOES NOT DISCRIMINATE WITH REGARD TO RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP STATUS, DISABILITY, AGE, MARITAL OR FAMILIAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, VETERAN STATUS, HOUSING STATUS, SOURCE OF INCOME, OR ANY OTHER STATUS PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. THIS APPLIES TO ANY EMPLOYMENT DECISION, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION, AND TRAINING. QUALIFIED APPLICANTS WITH A DISABILITY IN NEED OF A REASONABLE ACCOMMODATION MAY REQUEST SUCH WITHOUT FEAR OF REPRISAL OR DISCRIMINATION.
$48k-82k yearly est. 1d ago
Senior Controller: Lead Healthcare Finance & Compliance
Sbhonline
Team leader job in New York, NY
A healthcare agency in Brooklyn is seeking an experienced Full Charge Controller to oversee all accounting and financial operations. This senior-level position is ideal for a detail-oriented professional with strong leadership abilities and at least 5 years of experience in healthcare finance. Responsibilities include managing financial reporting, budgeting, and compliance with healthcare regulations. Candidates must have a CPA certification and proven experience in team management. Competitive salary based on experience.
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$97k-141k yearly est. 3d ago
Airline Operations Supervisor- EWR (41561)
Global Elite Group 4.3
Team leader job in Newark, NJ
Part Time Airline Operations Supervisor - Aviation Security Company
Newark Liberty International Airport- Newark, NJ
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Our unarmed security officers are in the forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country.
Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Benefits:
$23.25 per hour- part time
Paid training- participate in a world class internationally recognized training program in a federally regulated industry
Employee engagement, and opportunities for advancement
Tenure and Performance Recognition Program
The successful candidate will be:
Security minded with strong analytical and problem-solving skills
Able to communicate effectively with employees, colleagues, clients, and members of law enforcement or government agencies
Comfortable working in a fast-paced environment under pressure and posses' extensive knowledge of security protocol and procedures
Skilled in providing management and supervisory oversight of a secure operation
Our supervisors have a positive outlook and lead with compassion.
Responsibilities:
Supervises all security personnel in the international airline operation
Ensures proper coverage of all regulated positions and communicates potential service loss to management and airport operations center
Takes proactive steps to provide a safe and secure working environment for staff and other service provider personnel
Conducts regular walk-throughs and security inspections for assigned posts and flights
Provides training and corrective action to team members as needed
Qualifications
Qualifications:
Ability to obtain an airport badge with customs seal: DHS requires a 10-year verifiable background check, including criminal, employment history. Also, must be able to pass a security threat assessment as administered by the TSA
Must be at least 21 years old
Must have a valid State Security License
Must have a valid drivers license with a clean driving record
Upon hire, must provide proof of legal right to work in the United States
Must be able to pass all initial and recurrent training classes and exams
$23.3 hourly 2d ago
Sales Team Lead & Brand Ambassador
Tapestry, Inc. 4.7
Team leader job in New York, NY
A leading fashion retailer seeks a dedicated Sales Associate for their store in New York City. The ideal candidate will have experience in retail, particularly within luxury environments, and will be responsible for driving sales and providing outstanding customer service. Responsibilities include team coaching, operational management, and acting as a brand ambassador. Competitive hourly pay offered along with health benefits and additional perks for eligible employees.
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$51k-69k yearly est. 3d ago
Group Leader, Student Support & Safety
AretÉ Education 4.5
Team leader job in New York, NY
A nonprofit education organization in New York City seeks a Group Leader to support students and school staff during afterschool programs. Responsibilities include leading safe arrival and dismissal procedures, collaborating with colleagues, and engaging in professional development opportunities. Candidates should have a high school diploma, with a preference for college degrees and prior experience. Flexible hours and grant-funded position.
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$60k-118k yearly est. 6d ago
MSP Sales Lead
Emazzanti
Team leader job in Hoboken, NJ
## MSP Sales LeadHoboken, NJ · Full-time · Management#### About The PositionThis is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win - together.* Ongoing leadership development and coaching* A values-driven culture where your voice matters* Opportunity to grow with a fast-paced, award-winning MSP* Be part of a team where passion meets purpose, and every win is celebrated At eMazzanti, our core values shape everything we do:* Passion for excellence - We take pride in doing things the right way the first time.* Customer satisfaction - We go above and beyond to delight our clients.* Innovation & agility - We adapt fast, stay curious, and challenge the status quo.* Integrity & trust - We do what we say and say what we mean.* Winning as a team - We believe collaboration fuels success.If these values resonate with you and you're ready to lead with influence, deliver with purpose, and inspire performance, we want to meet you.What You'll Do:* Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals* Build and execute scalable customer growth strategies across our SMB client base* Promote a customer-first, consultative sales approach that deepens client relationships* Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes* Support AMs by joining client calls, guiding deal strategy, and resolving escalations* Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning* Partner with service, operations, and marketing to enhance customer experience and drive retention* Use CRM tools like ConnectWise to track activities, opportunities, and churn risks* Play a hands-on role in hiring, training, and scaling the Account Management team#### Requirements* 3-5+ years of experience in B2B technology sales (MSP or IT consulting preferred)* 2+ years leading or managing high-performing sales/account teams* Proven success hitting or exceeding quota - both personally and through your team* Deep understanding of the SMB technology landscape and value-based selling* Proficiency with ConnectWise or similar CRMs (preferred)* Strong skills in sales operations, forecasting, and workflow optimization* Excellent communication, coaching, and organizational abilities* A strategic mindset with a hands-on, roll-up-your-sleeves attitude* Bachelor's degree in Business, Technology, Communications, or a related field* A positive mindset, strong work ethic, and a genuine desire to have fun while winning
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$42k-130k yearly est. 3d ago
Renovation Sales Lead - Close Large-Scale Projects
Bhired
Team leader job in New York, NY
A kitchen renovation company is looking for a talented lead salesperson to drive sales and manage client relationships in New York. The ideal candidate will have proven experience in the construction or renovation industry, strong communication skills, and the ability to work independently. This position offers a base salary plus commission, with total earnings estimated between $200k and $250k per year.
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$40k-125k yearly est. 2d ago
Lead Supervisor I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Team leader job in New York, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Responsibilities Sales
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
Operations
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value‑added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high‑tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements
Experience: 1‑3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************.
Work Setup
BASE PAY RANGE $17.50 TO $27.00 Hourly
Benefits
Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Outside Sales, Marketing, Sales
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$17.5-27 hourly 3d ago
Lead Supervisor II for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Team leader job in New York, NY
Coach - Lead Supervisor - Brooklyn, NY
Coach is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio. This role is an integral part of the store's overall success, modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes.
Responsibilities
Understand organizational objectives and make decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values.
Endorse, model and develop the team to deliver Coach's Selling and Service expectations.
Enforce sales strategies, initiatives and growth across all categories.
Work with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results.
Leverage floor supervisor assignment responsibilities to deliver strong metrics; remain results driven, including through team selling and selling to multiple customers.
Hold sales team accountable for personal sales.
Maximize clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitor process over time to achieve business goals and objectives.
Build credibility and trust with team, as well as customers - serving as a personal fashion advisor to deliver business results.
Act as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives).
Develop both self and individual product knowledge skills and remain aware of current collections.
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth.
Regularly provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s).
Manage daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively.
Demonstrate strong business acumen.
Interact and communicate with supervisor(s) on a regular basis; be adaptable and flexible; maintain a calm and professional demeanor.
Maintain interior and exterior upkeep of the building with partnership from the corporate office.
Use all retail systems and reporting tools to make informed decisions, taking appropriate partners as necessary.
Adhere to all applicable Coach retail policies and procedures including POS and Operations procedures.
Leverage Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals.
Drive for Results: Can be counted on to exceed goals successfully.
Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers.
Creativity: Comes up with a lot of new and unique ideas.
Interpersonal Savvy: Relates well to all kind of people up down and sideways.
Learning on the Fly: Learns quickly when facing new problems.
Perseverance: Pursues everything with energy, drive and a need to finish.
Dealing with Ambiguity: Can effectively cope with change.
Strategic Agility: Sees ahead clearly.
Building Effective Teams: blends people into teams when needed.
Managerial Courage: doesn't hold back anything that needs to be said.
Qualifications
Experience: 1‑3 years of retail experience (cashier/stock/sales) preferably in a luxury retail service environment.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, mobile POS and internet), walkie‑talkie, price and product release sheets.
Physical: Ability to execute at a fast pace; lift up to 25 lbs and sometimes up to 50 lbs; climb, bend, kneel and maneuver the sales floor.
Schedule: Ability to work a flexible schedule, including nights, weekends, holidays and high‑traffic retail days.
Legal & EEO Statement
Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on applicant qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status or any other legally‑recognized protected basis.
Compensation
Base pay range: $17.00 - $23.50 hourly.
Benefits
Health benefits (medical, dental, vision), life insurance, disability insurance. 401(k) plan and paid time off. Eligible employees will receive discounts on certain products and incentive compensation.
Contact & Work Setup
Visit Coach at ************** Work Setup: Hourly.
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The average team leader in Edison, NJ earns between $49,000 and $174,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Edison, NJ
$93,000
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