Job Description
BESS Quality Team Lead
Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we're setting the standard for the renewable energy industry.
We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.
Summary:
We are seeking a highly skilled and hands‑on BESS Quality Team Lead to oversee testing, validation, and commissioning activities for Battery Energy Storage System (BESS) products. This leader will guide a team of technicians responsible for functional testing, troubleshooting, quality checks, and performance verification of BESS units prior to deployment. The ideal candidate combines strong technical expertise with proven leadership ability, ensuring safe, accurate, and efficient testing operations in a fast‑paced manufacturing environment.
This role will also partner closely with Customer Care and Field Service teams to support issue resolution, analyze field performance trends, and ensure customer needs are integrated back into test processes and continuous improvement efforts. The BESS Test Technician Leader is critical to ensuring product reliability, safety, and compliance with industry standards. This position will drive continuous improvement, develop technician capabilities, and collaborate closely with engineering, production, and quality teams to resolve issues and optimize test processes.
Key Responsibilities:
TeamLeadership & People Development
Lead, mentor, and develop a team of BESS Test Technicians, fostering a culture of safety, accountability, and continuous improvement.
Provide hands‑on training, coaching, and technical guidance to build team capability and ensure consistent testing quality.
Coordinate daily work assignments, manage staffing levels, and ensure technicians have the tools and resources needed to succeed.
Promote strong communication and collaboration across shifts and departments.
Conduct performance evaluations, set clear expectations, and support career growth for team members.
Bring together technicians with diverse backgrounds and skill sets, creating alignment and driving effective collaboration to achieve shared goals.
Technical & Operational Responsibilities
Oversee all testing, validation, and commissioning activities for BESS units, ensuring accuracy, completeness, and compliance with internal and external standards.
Perform and supervise functional testing, electrical verification, system diagnostics, and troubleshooting of BESS components and subsystems.
Ensure proper documentation of test results, non‑conformances, and corrective actions.
Collaborate with engineering teams to resolve technical issues, support root‑cause analysis, and implement corrective and preventive actions.
Maintain and improve test procedures, work instructions, and safety protocols.
Monitor test equipment performance, coordinate calibration, and ensure proper maintenance.
Support continuous improvement initiatives to enhance test throughput, reliability, and efficiency.
Ensure all testing activities comply with electrical safety standards, environmental requirements, and company policies.
Customer Care
Partner closely with Customer Care, Field Service, and Technical Support teams to understand real‑world product performance and recurring customer‑reported issues.
Support field issue resolution by reviewing test data, verifying failure modes, and providing technical insights from manufacturing test processes.
Contribute to customer‑facing root‑cause analyses by documenting findings, clarifying test behaviors, and offering data‑backed recommendations.
Participate in cross‑functional reviews to ensure customer concerns are translated into improvements in testing, product design, and quality controls.
Provide technical expertise for customer‑facing documentation, including troubleshooting guides, commissioning checklists, and resolution workflows.
Ensure timely communication of field trends back to the test organization to prevent recurrence through enhanced testing procedures or screening steps.
Collaborate with engineering and quality teams to develop corrective actions that demonstrably improve customer satisfaction and field reliability.
Qualifications
Minimum 3 years of experience in electrical testing, commissioning, or troubleshooting-preferably within BESS, power electronics, or renewable energy manufacturing.
Minimum 3 years of experience leading technicians or acting as a team lead, shift lead, or senior technician.
Experience working with customers to address quality concerns
Experience with Microsoft Suite and Minitab or a similar software
Strong understanding of high‑voltage systems, battery technologies, power conversion equipment, and electrical safety practices.
Hands‑on experience with multimeters, oscilloscopes, data acquisition systems, and other diagnostic tools.
Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
Demonstrated ability to coach, mentor, and develop technical talent.
Strong communication and interpersonal skills, with the ability to collaborate across engineering, production, and quality teams.
Proven ability to manage priorities, coordinate workloads, and maintain operational discipline in a fast‑paced environment.
Commitment to safety, quality, and continuous improvement.
Ability work on-site in Portland, Tennessee.
Ability to travel up to 25%.
Preferred Qualifications
Experience with BESS commissioning, PCS/inverter systems, or energy storage integration.
Familiarity with PLCs, SCADA systems, or automated test equipment.
Experience with root‑cause analysis tools (5 Whys, Fishbone, FMEA).
Certified Quality Engineer.
Six Sigma Green Belt.
Bachelor's degree in Electrical Engineering Technology, Mechatronics, or related field.
Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$82k-136k yearly est. 7d ago
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Operations Supervisor
Dayton Freight 4.6
Team leader job in Lebanon, TN
Available Shift: 3rd Shift | 9:00 PM - 6:00 AM During training/cross-training hours could vary * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Responsibilities
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
* Compile production and service records and measure conformance to standards
* Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
* Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
* Set up appointment freight deliveries
* Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
* Maintain excellent communication with external and internal customers
* Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
* In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
* Ensure that Service Center premises are protected and maintained
* Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
* Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Assist with the facilitation of information meetings with Service Center team members
* Effectively handle special assignments as directed
Qualifications
* Knowledge of the LTL/Transportation Industry
* Has managed Drivers and Dockworkers
* Knowledge of the surrounding geographical area to the Service Center
* Legally eligible to work in the United States
* Must be at least 18 years of age
* Fluent in English
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
$52k-66k yearly est. Auto-Apply 60d+ ago
HVAC Service Team Leader
Hiller Plumbing, Heating, Cooling
Team leader job in Goodlettsville, TN
Our Mission Be America's Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller's 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller's family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.
WHY Join Hiller
At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.
Here are even more reasons to join the Happy Hiller Team!
* Our Family Owned & Care Culture
* OUR VALUES
* Healthy Work/Life Balance
* Established Career Paths
* Advancement Opportunities
* Year-round work - NO LAYOFFS
* 401k Plan w/ Company Match
* Employee Referral Program
* Regular Performance Reviews
* Paid Training in our state-of-the-art facility
Benefits
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts - Family care
Hiller Plumbing, Heating, Cooling & Electrical is looking for an experienced HVAC TeamLeader to support good customer relations by ensuring exceptional HVAC services are provided as scheduled, at competitive prices, and all applicable codes and regulations are adhered to.
Job Responsibilities:
Ensure each team member completes job performance standards to appropriate codes and customer satisfaction.
Supervise Service personnel to include performance evaluations, training needs, and work assignments to ensure effective operations.
Complete weekly truck inspections and audits of paperwork and service call checklists.
Ensure the team manages appropriate inventory of parts required for service calls.
Coordinate with other departments to ensure objectives are met effectively and completely.
Support field technicians on troubleshooting issues as needed.
Responsible for the interview and selection process of team leads, technicians and apprentice candidates.
Manage operational metrics including average invoice total, callback ratios and labor margins.
Train, coach and mentor team leads, technicians and apprentices.
Investigate any reported safety issues.
Perform on-site job inspections.
Provide feedback, coaching, and ongoing technical and communication training to all subordinates to increase performance.
Perform other duties as assigned.
Knowledge, Skills and Abilities:
Prefer 5 years of supervisory experience in residential service and maintenance operation.
Prefer 5 years of verifiable work experience in HVAC industry.
Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
Education/Certification Requirements:
Valid driver's license
EPA Certified.
A High School diploma or general education degree (GED) required.
NATE Certification preferred.
HVAC certification or Diploma preferred.
$25 - $35 an hour
We sincerely thank all applicants in advance for submitting their interest in this position.
Hiller is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
Apply today if you have what it takes to be a part of the industry's best team in the home service industry!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$25-35 hourly 7d ago
DESIGN GROUP LEADER
Nucor Corporation 4.7
Team leader job in Portland, TN
Job Details Division: Kirby Building Systems LLC Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Design Group Leader
Are you passionate about leading a talented design team to create innovative solutions in the metal building industry? Nucor Buildings Group is seeking a dynamic Design Group Leader to guide our team in delivering high-quality designs that meet our clients' needs. If you have a strong background in structural engineering, an aptitude for mentoring and team development, and the ability to manage complex projects, we want to hear from you!Basic Job Functions:
Along with the supervisor, offer direction, growth, and feedback opportunities to the design team, including:
Support Sales and Profit Objectives: Lead and oversee the activities of the Design Group to contribute to the company's sales and profitability goals.
Ensure Effective Communication with Customers: Work closely with internal and external customers to maintain clear communication, define project scope, and meet challenging schedules.
Deliver High-Quality Designs: Collaborate with the design team to produce safe, thorough, accurate, and timely designs.
Enhance Department Effectiveness: Mentor, coach, and lead team members to help them achieve and leverage their full potential.
Assist in Talent Acquisition and Development: Participate in the recruitment, interviewing, and training of new team members.
Develop and Maintain Design Standards: Create and uphold current design policies, procedures, and practices.
Contribute to Strategic Planning: Work with the Engineering LeadershipTeam to plan strategically for the future needs of the Design Group and Engineering Department.
Manage Design Programs: Ensure that the correct versions of design programs are consistently in use.
Lead Problem-Solving Initiatives: Coordinate root cause analysis and action plans for issues such as IQRs, QSRs, Ton and Hour Variances, etc.
Perform Design and Design Checks: Occasionally complete designs or conduct design checks as needed.
Provide Backup Support: Step in to support the Design Supervisor function as necessary.
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times Minimum Qualifications:
A minimum of two (2) years of metal building experience or equivalent structural engineering experience.
Willingness to travel to project meetings with customers.
Preferred Qualifications:
Bachelor of Science degree in Engineering.
PE registration or ability to obtain such within two (2) years of accepting this position.
About Us:
Nucor Buildings Group (NBG), a proud Nucor product group, is one of North America's largest and most experienced manufacturers of metal building systems. With multiple locations throughout the United States, NBG is proud to design world-class building solutions tailored to meet the needs of any market including commercial, industrial, agricultural, and institutional. Our brands include American Buildings, CBC Steel Buildings, Kirby Building Systems, and Nucor Building Systems.
NBG offers work/life balance and a variety of benefits and performance incentives. We take pride in connecting teammates to meaningful work and focus heavily on both personal and professional development. Whether your background is in engineering and design, information technology and software development, marketing, or sales, with Nucor Buildings Group you can go as far as your drive and ambition will take you.
Why Nucor?
When you join Nucor, America's largest steel manufacturer and recycler, you'll help create a variety of steel products that become so much more, for so many people. And you won't do it alone. Our supportive culture builds each other up, values family, relationships, and puts safety above anything else. With the freedom to take your ideas to the next level, there's no end to what you can achieve. This is your chance to build a lifelong career, give back to your community, make the world a better place - and BE PART OF SOMETHING BIGGER.
Job Security - Benefits - Bonus Programs
With performance-based compensation, profit sharing, and a no-layoff practice, we take care of our teammates who design, engineer, fabricate, and support the products that define our company.
Join us in driving success and shaping the future of our division. Apply now and become an integral part of our team!
Nucor is an Equal Opportunity Employer and a drug-free workplace
$104k-158k yearly est. 2d ago
Warehouse Operations Team Lead (1st & 2nd shift)
Geodis Career
Team leader job in Lebanon, TN
WAREHOUSE OPERATIONS TEAM LEAD
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
2 Schedules/Shifts available
Monday-Friday 8:30am-5:00pm
Monday-Thursday 4:30PM-3:00am
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get A Break - Paid holidays, time off, short-term disability and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean and healthy work environment for everyone.
Get A Voice - We always ask our teammates to tell us how to improve their experience working at GEODIS.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get A Boost - Our GEODIS
Compassion Fund
makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the GEODIS
Foundation
or GEODIS
Compassion Fund
.
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an
Employee Resource Group
, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Tracks employee hours in account to provide feedback
Directs team of employees for one or more accounts in warehouse
Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements for rework projects, and cycle counts
Unloads and moves inbound freight product to storage locations safely and efficiently
Pulls and prepares product for shipment, ensuring the exact number and type of product is loaded
Performs picking duties in an efficient manner that meets both customer and company standards
REQUIREMENTS:
High school diploma or GED (General Education Diploma) equivalent
2 to 4 years related experience and/or training; or an equivalent combination of education and experience
Experience with warehouse equipment, preferably a Stand Up Forklift
Experience with Microsoft Office, including Excel
Synapse training preferred
Ability to read and interpret simple instructions, short correspondence, and memos
Ability to write simple reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
$37k-74k yearly est. 16d ago
Retail Team Manager
Wahid Inc.
Team leader job in Shelbyville, TN
Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
$44k-90k yearly est. Auto-Apply 60d+ ago
Team Leader
Columbia 4.6
Team leader job in Spring Hill, TN
Benefits:
401(k)
Free uniforms
Opportunity for advancement
REPORTS TO: Owner/Franchisee STATEMENT:This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. PRINCIPLE ACCOUNTABILITIES:
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
Actively participates in Local Restaurant Marketing in local trade area.
Implements and promotes all Public Safety Foundation initiatives.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by the Owner.
Compensation: $17.00 - $19.00 per hour
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
$17-19 hourly Auto-Apply 60d+ ago
Supervisor - Solvent Recovery Operations
Eli Lilly and Company 4.6
Team leader job in Lebanon, TN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Lilly is currently constructing an advanced manufacturing facility for production of API molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products. This is a unique opportunity to be a part of the leadershipteam for the startup of a greenfield manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations.
Position Brand Description:
The Supervisor of Solvent Recovery Operations is directly responsible for managing the operations for their respective area and shift. The Supervisor will be responsible for solvent recovery systems, associated supply and waste tanks, and air emissions systems. The Supervisor is the management representative on shift. The role is responsible for the supervision of operators involved in the direct execution of operations (per SOPs and operational execution instructions) in order to safely and compliantly support the manufacturing of high-quality medicine. The Supervisor provides leadership and ensures that appropriate staffing is in place. The role will ensure equipment is maintained in a state of compliance and processes in a validated state for their respective area and shift.
In the project delivery phase and startup phase of the project (startup expected 2026 to 2028), leadership roles will be fluid and dynamic as we endeavor to support the project delivery, build a new organization, develop and implement the necessary systems and business processes required to support GMP operations, and build the site culture. This will require significant collaboration, creativity and resilience as the site grows to a full scale GMP manufacturing through start up.
Key Objectives/Deliverables:
Daily Operations/Business Management:
* Build and promote a strong Safety and Quality culture. Maintain a safe working environment and conduct operations activities in a manner that protects safety, environment and quality.
* Ensure operations maintain compliance with all regulatory requirements at all times.
* Ensure solvent recovery areas appropriately support the execution of the production plan for the site.
* Ensure consistency of operations on designated shift through active engagement on the floor.
* Ensure audit action items assigned to operations are completed in a timely manner.
* Enter Trackwise/Veeva events, participate in and lead CAPA investigations
* Set objectives and development plans for operators. Respond to employee relations issues with operators on shift and escalate to management where necessary.
* Manage events as required, ensuring appropriate communication within the team and with external teams. Provide input to investigations.
* Build and develop a team, creating clear common purpose and promoting good team spirit.
* Ensure that operators are appropriately trained, and that operating procedures and training material are available and current.
* Communicate appropriately with operators regarding site objectives and team business.
* Ensure the team is adequately resourced to meet the business objectives appropriately managing overtime as necessary.
Specifically, during the startup phase of the Lebanon API site (2025 to 2027) leadership will be expected to be collaborative, inclusive, and support the broader team to:
* Build the organization with the necessary capability, capacity and culture to operate this facility to the highest standards of operational excellence.
* Develop and implement the systems and processes needed to run the site, leveraging existing Lilly knowledge and practices where necessary, but also incorporating external experiences and learning.
* Ensure regulatory compliance and operational excellence by supporting lean principles in their respective area.
* Support the project team as they deliver the facility to the site team, by providing feedback and support.
Basic Requirements:
* High School Diploma or equivalent
* Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
* Completion of Post Offer Exam or Completion of Work Simulation if applicable.
* Demonstrated leadership experience
* Minimum 5 years of previous experience in chemical/manufacturing operations
Additional Preferences:
* Bachelor's or Associate's Degree in science, engineering, or technical field
* Previous experience in facility/area start-up environments
* Previous experience in distillation unit operations or similar unit operations
* Skills in providing/receiving feedback and creating employee development plans
* Basic computer skills (desktop software) are required.
* Solid understanding of FDA guidelines and cGMP requirements.
* Strong organizational skills and ability to handle and prioritize multiple requests.
* Strong technical aptitude and ability to train and mentor others.
* Ability to work with a team, make independent decisions, and influence diverse groups.
* Ability to instill teamwork within the shift and demonstrate key interpersonal skills.
Additional Information:
* Ability to work 12-hour rotating shifts
* Ability to work overtime as required.
* Depending on the candidate's experience, the position may require a short-term assignment of 6-12 months within Indianapolis, IN and/or 1-3 months domestically/internationally 1-3 months domestically or internationally to train and be certified on existing processes and establish global contacts. There may also be a requirement for short (less than 1 month) travel to support equipment testing at the manufacturer's factory.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$40.38 - $59.23
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
$98k-122k yearly est. Auto-Apply 6d ago
Customer Service Supervisor
Petsuites
Team leader job in Murfreesboro, TN
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$31k-45k yearly est. 60d+ ago
Full-Time Team Leader
Jenis Splendid Ice Creams LLC 4.3
Team leader job in Franklin, TN
In Franklin, TN, our Team Jeni's Full Time TeamLeaders have the opportunity to earn an average of $19.93 per hour!*
*This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary.
In Tennessee, if the average hourly earnings of a Full Time TeamLeaders are less than $17.50 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $17.50 per hour for that pay period.
Jeni's Splendid Ice Creams is searching for a Full Time TeamLeader to join our Blakeney team.
At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.
Full Time TeamLeaders are full-time employees responsible for leading shifts and performing limited executive functions, including inventory management and handling deposits. Full Time TeamLeaders act as coaches and role models for the shop team and are experts in all on-the-line operations and service functions. Full Time TeamLeaders typically work variable shifts, including opening shifts, closing shifts, and/or weekend shifts. Reliable and predictable attendance is critical to this role.
Full Time TeamLeaders will report directly into a Shopkeeper or Shopkeeper Apprentice and their training will be specialized around all Daily Operation functions with an additional focus on training and coaching Ambassadors and communicating up to leadership, ensuring shifts run smoothly while providing world-class customer service.
Qualities of a Full Time TeamLeader:
Full-time presence with night and weekend availability
Passion for customer service and exemplary role model
Energetic, positive, and skillful communicator
Strong work ethic, great judgment, and good heart
Calm under pressure and handles adversity with grace
Master of daily operations and delegation
Committed to the well-being of their shop team, their community, and the environment around them
Full Time TeamLeaders are eligible for the following benefits:
Competitive hourly rate + tips
Full-time hours
Paid time off and holidays
4% match on 401k contributions after 3 months of employment
A one-month paid sabbatical after 3 years of continuous service
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni's Scoop Shops and online
Career development toward Shopkeeper Apprentice and beyond
About Jeni's Splendid Ice Creams:
Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.
Our Full Time TeamLeaders make a difference in their shop, their community, and in how they lead their team and serve their customers. If this opportunity sounds delicious to you, please apply.
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
$17.5-19.9 hourly Auto-Apply 6d ago
Team Lead (TN) - 2nd Shift
Us Tsubaki Automotive 4.2
Team leader job in Portland, TN
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry.
The Team Lead, who reports to the Production Supervisor, leads an assigned production team.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Communicate effectively, clearly and concisely, both orally and in writing with supervisors, team members and other departments.
Provide direction and delegate assignments to team members in order to meet requirements. Monitor machines, daily production and WIP to communicate any issues or problems that affect productivity to supervision/management. These can include: machines down; scheduling issues; anything that can cause a customer shipment being missed; and anticipating problems and taking appropriate action
Assist in troubleshooting and repair of machine issues.
Assist with the weekly cycle count program and location counts. Ensure these are done correctly and on time.
Monitor Fork Truck drivers to ensure they are scanning material to correct locations to prevent inventory issues.
Write up and submit service requests/work orders.
Assist in quality investigations.
Assist operators in non-conformance issues and write up NC's in IQS.
Evaluate operator skills on an ongoing basis and communicate training needs to supervision/management.
Train operators.
Conduct audits and layered process audits of machines/processes as requested or scheduled. Ensure all forms and documents are being completed correctly and on a time.
Ensure posted documents are subject to proper document control. (No reference only paperwork allowed.)
Maintain safety practices including monitoring employees to ensure: appropriate footwear and protective eyewear are worn; other area specific protective gear is utilized; safe operation of fork trucks or other moving equipment, wearing seatbelts as appropriate, etc.; and communicating awareness of construction or repairs (non-routine work) by maintenance or outside vendors in the department
Ensure daily 5S activities are maintained: parts picked up off the floor; loose parts removed from machines; and all areas are clean, neat and organized.
Set an attendance example for other employees. Poor attendance can be reason for removal from group leader/team lead status.
Deliver shift to shift handoff with incoming supervisor/GL's.
These responsibilities are in addition to any existing skill matrixes or other tasks as directed by supervisor/management.
Requirements
High school diploma or equivalent preferred; equivalent relevant experience may be considered.
Minimum 12 months of related experience.
Good verbal and written communication skills.
Must have basic computer skills, math skills and the ability to read and comprehend written instructions.
Must also have knowledge of 5S, knowledge of equipment, processes and basic troubleshooting skills.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
The noise level in the work environment is usually moderate.
Learn more about U.S. Tsubaki at: *************************
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
$55k-95k yearly est. 27d ago
Operations Supervisor II
CMA CGM Group 4.7
Team leader job in Mount Juliet, TN
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
Pay Range Max: $65,000.00
YOUR ROLE
Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.
WHAT ARE YOU GOING TO DO?
* Develop and provide excellent customer service to internal and external customers at all times.
* Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.
* Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
* Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
* Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered.
* Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
* Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation.
* Effectively participate in and/or supervise department projects related to assigned area of responsibility.
WHAT ARE WE LOOKING FOR?
* Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred.
* Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required.
* Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
* Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
#LI-GA2
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Nearest Major Market: Nashville
$65k yearly Easy Apply 5d ago
Call Center
Perunhr
Team leader job in Spring Hill, TN
Responsibilities
Professionally represents Companies Mission and Values and the Brand during each customer engagement.
Answers inbound calls in a Call Center environment
Resolves and documents all customer contacts, inquiries, and concerns in the system.
Follows through with a sense of urgency on any research or additional contact to ensure customer complaint or query is resolved in a timely manner.
Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed.
Provides product information and project information, which could include recommending products to purchase and/or their effective use.
May perform other duties as assigned *
Qualifications
Basic computer skills with experience in Microsoft Word, Microsoft Excel
Strong communication (verbal, listening, and written) and interpersonal skills
Must have ability to handle conflict positively
Strong sense of urgency
Must demonstrate strong problem solving, multi-tasking and critical thinking skills
Experience in call logging systems is preferred
Customer service-focused call center experience is helpful
Overview
Hybrid Role: This is not a fully remote position | Training will be in-person
$27k-43k yearly est. 60d+ ago
Bilingual Operations Supervisor
Kings Building Maintenance
Team leader job in Hendersonville, TN
Job DescriptionDescription:
We are seeking an experienced Bilingual Operations Supervisor to join our team. The ideal candidate will be responsible for ensuring that employees have a smooth and positive experience and assisting with operations. The Operations Supervisor will work closely with the hiring and operations managers to ensure that all employees are properly integrated into the company culture. Candidate should be able to speak Spanish proficiently.
Responsibilities :
- Coordinate with HR and hiring managers to ensure a smooth onboarding process
- Provide ongoing support to employees to correct errors and ensure accurate timekeeping
- Review Timesheets
- Prepare, present, and oversee budgets, ensuring alignment with organizational goals
- Conduct local inspections
- Overseeing the flow of materials and products in a warehouse to maintain inventory control includes transporting inventory (equipment, chemicals, etc.)
Requirements:
Requirements:
Proficient in Spanish
1+ years of experience in operations and budgeting
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work independently and as part of a team
Knowledge of HR policies and procedures
Proficient in Microsoft Excel
$42k-71k yearly est. 24d ago
Handyman Team Lead
Surv
Team leader job in Brentwood, TN
Please read the job description to ensure it matches your professional goals. Our mission: We seek to build strong communities by empowering young individuals, providing essential homeowner services, and building connections between generations. We believe in investing in the professional and personal growth of young people that work with us. We are committed to delivering a wide range of services for homeowners to best meet their needs. We also really focus on making sure that people of all ages can come together, share experiences, and learn from each other - it's all about creating opportunities for everyone to connect and grow together. Through honesty and integrity, we establish a solid foundation for building stronger communities.
About the role: We're seeking leaders keen on building relationships and assisting with various household tasks. The role involves physical work, strong relations, and a proactive attitude. You'll handle numerous small jobs for local homeowners, teaching and training new recruits, and assisting manager in the field with difficult or complex jobs
What success in this role looks like: Success is being service-oriented, fostering meaningful relationships, and ensuring customer needs are met. Ideal candidates are team players who communicate effectively, ensuring the team is aware of follow-up steps, challenges, and other critical issues. In essence, you're driven to satisfy customers and build profound relationships, and your work ethic mirrors this.
Core Responsibilities:
Demonstrate growth mindset on every job
Teaching and developing skills of new hires
Accurately bid and measure new jobs
Follow work orders accurately and diligently for every job
Collaborate with other team members to tackle challenges that may arise
Engage with customers and team members in a friendly and reliable manner
Load and unload tools and equipment from work vehicles
Accurately log hours using a time tracking app in a timely manner
Keep track of any jobsite expenses and report them in a timely manner
Providing personal transportation to and from worksites
Arriving to every job on time
Preferred Skills and Qualifications:
HS Diploma or GED
Friendly with good interpersonal skills
Ability to perform manual labor for extended periods
3+ years of construction or handyman experience
Moving experience
3 years of painting experience
3 years of drywall experience
Required
Valid driver's license
Vehicle for transportation
General handyman, painting and moving knowledge
Working Hours
Full Time, year round
Flexible, Monday-Saturday
Maintain 30-hours (min.) availability
Compensation & Perks
$20-30 depending on experience
Mileage reimbursements
Opportunities for growth into higher paid roles
This position will require a background check, drug test, and MVR upon hire.
$38k-75k yearly est. Auto-Apply 26d ago
Handyman Team Lead
Surv-Nashville
Team leader job in Brentwood, TN
Please read the job description to ensure it matches your professional goals. Our mission: We seek to build strong communities by empowering young individuals, providing essential homeowner services, and building connections between generations. We believe in investing in the professional and personal growth of young people that work with us. We are committed to delivering a wide range of services for homeowners to best meet their needs. We also really focus on making sure that people of all ages can come together, share experiences, and learn from each other - it's all about creating opportunities for everyone to connect and grow together. Through honesty and integrity, we establish a solid foundation for building stronger communities.
About the role: We're seeking leaders keen on building relationships and assisting with various household tasks. The role involves physical work, strong relations, and a proactive attitude. You'll handle numerous small jobs for local homeowners, teaching and training new recruits, and assisting manager in the field with difficult or complex jobs
What success in this role looks like: Success is being service-oriented, fostering meaningful relationships, and ensuring customer needs are met. Ideal candidates are team players who communicate effectively, ensuring the team is aware of follow-up steps, challenges, and other critical issues. In essence, you're driven to satisfy customers and build profound relationships, and your work ethic mirrors this.
Core Responsibilities:
Demonstrate growth mindset on every job
Teaching and developing skills of new hires
Accurately bid and measure new jobs
Follow work orders accurately and diligently for every job
Collaborate with other team members to tackle challenges that may arise
Engage with customers and team members in a friendly and reliable manner
Load and unload tools and equipment from work vehicles
Accurately log hours using a time tracking app in a timely manner
Keep track of any jobsite expenses and report them in a timely manner
Providing personal transportation to and from worksites
Arriving to every job on time
Preferred Skills and Qualifications:
HS Diploma or GED
Friendly with good interpersonal skills
Ability to perform manual labor for extended periods
3+ years of construction or handyman experience
Moving experience
3 years of painting experience
3 years of drywall experience
Required
Valid driver's license
Vehicle for transportation
General handyman, painting and moving knowledge
Working Hours
Full Time, year round
Flexible, Monday-Saturday
Maintain 30-hours (min.) availability
Compensation & Perks
$20-30 depending on experience
Mileage reimbursements
Opportunities for growth into higher paid roles
This position will require a background check, drug test, and MVR upon hire.
Powered by JazzHR
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$38k-75k yearly est. 4d ago
Catering & Events Team Lead
Martin's Bar-B-Que Joint
Team leader job in Spring Hill, TN
Are you organized, outgoing, and passionate about hospitality? Martin's BBQ Joint is looking for a Catering & Events Team Lead who thrives in a fast-paced environment and can lead a team to deliver exceptional experiences-whether it's a backyard wedding or a corporate BBQ feast.
About the Role:
As the Catering & Events Team Lead, you'll be the face of Martin's BBQ outside the restaurant. You'll oversee the setup, execution, and breakdown of all off-site catering and events.
What You'll Do:
Lead catering team members during off-site events and on-site deliveries
Communicate with clients to ensure accurate execution of each event
Organize logistics: transportation, equipment, supplies, and staffing
Maintain quality, timing, and presentation standards for food and service
Train and coach team members on service and hospitality best practices
What We're Looking For:
Prior experience in catering, events, or restaurant preferred
Strong organizational and communication skills
Calm under pressure and solution-oriented
Ability to lift 50+ lbs and work flexible hours, including nights and weekends
A true team player who leads by example
Perks & Benefits:
Competitive pay
Health, dental & vision insurance
Opportunities for growth and leadership
Fun, fast-paced environment where no two days are the same
How to Apply:
Sound like your kind of gig? Apply today at martinsbbqjoint.com/careers
Martin's BBQ Joint is proud to be an Equal Opportunity Employer.
Work schedule
Monday to Friday
Weekend availability
Supplemental pay
Tips
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Employee discount
Referral program
Paid training
Mileage reimbursement
$38k-75k yearly est. 60d+ ago
Team Lead
Rack Room Shoes 4.2
Team leader job in Franklin, TN
31669
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 494
Rack Room Shoes 494
Pay Range:
Cool Springs Galleria
1800 Galleria Blvd Suite 2250
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Franklin, Tennessee US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$27k-34k yearly est. 7d ago
2nd Shift Supervisor
Avery Dennison 4.8
Team leader job in La Vergne, TN
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at
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At Avery Dennison, some of the great benefits we provide are:
Health & wellness benefits starting on day 1 of employment
Paid parental leave
401K eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation and paid holidays
Job Description
Supervise the activities of associates in Service Bureau production department. Responsible for all equipment functionality and respective maintenance/repairs. Responsible for accurate inventory of materials to ensure production needs are met.
► Key Areas of Responsibility
Supervises the Service Bureau associates and Lead(s).
Responsible for all Service Bureau equipment and its upkeep.
Coordinates all workflow and responsibilities for Service Bureau.
Maintains ERP system programs to accurately enter and release inventory items. Must have a complete understanding of all systems and procedures.
Maintains correct inventory records for warehouse and workflow areas.
Resolves inventory discrepancies by researching inventory problems and determining the best course of action to resolve the problem and prevent future occurrences.
Coordinates cycle counts and other inventory counts as needed.
Coordinates activities with other departments to insure proper procedures regarding the movement of materials offsite and internally.
Ensures all shipments are completed and all packages are shipped to the correct person or place as directed by the daily job schedule job ticket or customer special instructions.
Communicates any problems or quality issues, due to printing, laminating, or shipping errors to the appropriate individuals.
Double checks all shipments leaving the production facility for any errors before arriving to the customer.
Keeps all work areas safe, clean and in good condition.
Follows any other instructions given by supervisors and/or management to complete other tasks or projects, ensuring the objectives are accomplished accurately and within the timeframe allotted.
Makes suggestions for procedural changes and enhancements to insure a process of continual improvement.
Recruit, train, supervise, develop, and conduct performance reviews for department staff.
Other duties as assigned by management.
Qualifications
Must have a high school diploma or GED equivalent. Bachelor's degree in business or related field preferred.
Five years' related experience in production/printing industry required.
Must have at least 5 years' previous supervisory experience.
Must have good verbal, written and interpersonal communication skills.
Must have intermediate PC skills in Microsoft Excel, Microsoft Word, and Outlook.
Must have previous experience in an ERP software system.
Ability to embody and reflect Vestcom's core values
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or
[email protected]
to discuss reasonable accommodations.
$31k-37k yearly est. 1d ago
Retail Part Time Team Lead
The ODP Corporation
Team leader job in Hendersonville, TN
At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
**Primary Responsibilities:**
+ **Print Sales and Services:**
+ Responsibility in the Print function to support efficient operation while driving overall store sales.
+ Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
+ Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
+ **Operational Efficiency:**
+ Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
+ Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
+ Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
+ Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
+ **Client Engagement:**
+ Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
+ Supports community outreach initiatives to drive client/customer retention.
+ Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
+ Performs other duties as assigned.
+ **External Key Carrier and Leader on Duty:**
+ Ensuring the safety and security of the building and associates during the absence of the management team.
+ In partnership with all associates, ensure regular loss prevention compliance.
+ Performing opening or closing responsibilities.
+ This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
+ May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
+ Other duties as deemed necessary
**Education and Experience:**
+ High School diploma or equivalent education preferred
+ Minimum 1-3 years of experience in related field
+ Sales and/or Customer Service experience preferred.
+ Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
+ Skilled in Customer Service and Print Services experience would be desired.
+ Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
+ Must be adaptable to a changing environment.
+ Must be able to assist others in a professional environment.
+ Possess excellent verbal and written communication skills.
+ Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
+ Must possess ability to process information/merchandise through POS register system.
+ Pays close attention to detail to ensure high quality production in the Print Services area
+ Positive and Engaging
+ Action Oriented
+ Integrity, Accountability & Trust
+ Demonstrate passion for the brand, products, services and solutions offered to our customers
+ Must possess a desire to continually develop personal selling skills and product knowledge
+ Drive for Results
+ Decision Quality
+ Patience
**About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
**Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
**Pay, Benefits & Work Schedule:** The salary range for this role is 10.73 to 17.81, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
**How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
**Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
**Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 99248
The average team leader in Franklin, TN earns between $28,000 and $102,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Franklin, TN
$53,000
What are the biggest employers of Team Leaders in Franklin, TN?
The biggest employers of Team Leaders in Franklin, TN are: