Team leader jobs in Gastonia, NC

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

Knighthead Life (“Company”) is a service and technology-oriented insurance company providing retirement solutions. With a focus on intentional innovation, ease of use, and partnership, we collaborate with our financial professional partners to develop competitive products and efficient processes to serve clients seamlessly. Knighthead Life is a member of the Knighthead Holdings (“KHH”) group of insurance companies, which also includes Knighthead Annuity & Life Assurance Company (“KHAL”), based in the Cayman Islands. KHAL is a well-rated insurance and reinsurance company established to serve global clients seeking principal protection and guaranteed financial products, as well as reinsurance of similar products from US insurers. KHAL has established itself as the market leader of fixed and fixed indexed annuity offerings for global clients. Since its inception in 2014, it has focused on helping clients preserve and grow accumulated wealth by providing fixed annuities with attractive guaranteed rates, generous liquidity features and a choice of payout options to provide predictable future income. It backs its commitment with superior financial strength and a commitment to the highest levels of client service. About the Role We're seeking a detail-driven and people-focused Team Lead to manage our New Business team for our annuity team. This role is pivotal in overseeing the end-to-end processing of new annuity applications, ensuring accuracy, timeliness, and compliance. You'll lead a team responsible for intake, review, transfer processing and contract issuance-while driving operational excellence and a culture of service. Key Responsibilities Supervise daily processing activities including application intake, data entry, contract setup, transfer packaging and transfer follow-up and policy issuance Monitor and manage workflow queues to ensure timely and accurate completion of new business tasks Review submitted applications for completeness and coordinate resolution of missing or incorrect information Ensure all processing activities comply with regulatory standards and internal guidelines Collaborate with internal teams such as compliance, sales support, and client services to resolve issues and improve turnaround times Track and report on key performance indicators (KPIs) related to processing volumes, accuracy, and service levels Provide coaching, training, and performance feedback to team members Serve as a point of escalation for complex processing cases or service concerns Lead initiatives to streamline operational processes and enhance system efficiency Support onboarding of new team members and cross-training across functions Qualifications Bachelor's degree in Business, Finance, or related field (or equivalent experience) 5+ years of experience in annuity operations, insurance, or financial services 2+ years of leadership or supervisory experience Demonstrated experience with MYGA and FIA product lines Experience with FAST New Business platform Strong understanding of annuity products and new business processing workflows Excellent organizational, communication, and problem-solving skills Familiarity with CRM systems and workflow management tools Ability to lead in a fast-paced, deadline-driven environment

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Flexible Schedule Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Employee Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Duties and Responsibilities Complete all training requirements including: Zaxbys Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company's commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond. USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization. Position Overview The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual's main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members. Summary of Responsibilities Operates the facility in full compliance with USM's Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison Supports all Wire Processing and De-Ox related activity Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures Responds to Sales Team inquiries regarding the scope of our services and overall capabilities Possesses the vision to profitably expand volumes and help grow the business into the future Establishes low turnover due to a superior workforce Supports development of risk mitigation initiatives Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility Identifies challenges, increases efficiencies and oversees the entire operation Creates and manages performance management and improvement tracking systems Performs new team member orientation, training & development logistics and recordkeeping Assists with team member relations Participates in cross functional committee facilitation Supports companywide communication and strategic initiatives (ISO 14001 / RIOS) Ensures team member safety, welfare, wellness, health reporting and services Must demonstrate competency in all aspects of the job and company objectives Demonstrates understanding of company policies, rules and trainings Other duties as assigned The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role: Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover. Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT's (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial. Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets. Required Characteristics Fluency in English; working knowledge / basic communication in Spanish College degree or equivalent related job experience preferred Experience in the metal industry/ manufacturing / heavy industrial environment preferred Possess a basic understanding of how a company operates financially Ability to be “hands on” while training and supporting direct reports Participates in personal ongoing development The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions Candidate must pass a pre-employment physical, background and credit check Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation Minimum Safety Training Requirements Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above) US-SOP-01 United in Safety Manual US-F11 QEH&S Policy US-SOP-03 Team Member Handbook We strive to demonstrate our Core Values in all positions at USM: Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and exceptional customer care when interacting directly with potential, new and existing customers, as well as AmeriGas colleagues. This CX Team Lead proactively ensures his/her team delivers a quality experience in every step of the customer's journey, resulting in increased customer satisfaction and account retention for the company. This position is intended to develop leadership and management skills while providing a guiding role to customer experience advocates within the Engagement Center. In addition to all foundational responsibilities (see the CXA I, II and III job descriptions), the CXA Lead will provide peers with real-time support and mentoring to ensure learning and effective performance in all elements of the service role. This role provides oversight and guidance to the team when the CX Supervisor is not available. Additional responsibilities may include call observations, and call-handling suggestions for supervisors, as well as delivering training for new hires and skill development classes. The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: * Exceptional communication, customer care and system utilization skills; works with the highest level of quality and integrity in all aspects of the role. * Proactively and effectively collaborates with all CES employees and all AmeriGas business units to serve customers with achieve optimum quality and efficiency. * Works to identify, design, and implement improvements; encourages others to continuously learn and apply new skills. * Ability to identify process and performance trends and opportunities and communicate with leadership for follow up. * Leads team members to achieve customer and operational performance standards; demonstrates positivity and creates a "can do" culture. * Demonstrates support of company and culture in conversations and actions. Duties and Responsibilities: * Provides real-time support to Customer Experience Advocates. * Assists agents with questions and escalated customer requests or issues. * Demonstrates subject matter expertise in all products, services, and systems. * Explains, instructs, and mentors others to effectively deliver customer care, following AmeriGas processes, procedures, and policies. * Provide recommendations to supervisors about agent coaching opportunities. * Serves as back-up for the team Supervisor to provide oversight and support as needed. * Assist and provide support to Customer Experience Supervisor(s). * Attend department meetings and lead team huddles when appropriate. * Readily accepts escalations and effectively responds to customer complaints when needed. * Willingly supports additional customer contact types/cases as assigned. * Effectively supports/leads employee training; serves as instructor/assistant as needed. Knowledge, Skills and Abilities: * Completes the CXAIII Skills Test Assessment with 80% score or better. * Minimum of six months of service in a CXA III role, or equivalent functional experience from other areas of the company. * Works independently and collaboratively with all functions/roles across AmeriGas. * Proactively communicates education and improvement opportunities. * Understands historical processes and subsequent growth; recognizes and can articulate the business impact of process change. * Demonstrates ability to understand performance improvement metrics and drive performance change. * Excellent judgment and independent decision making within assigned authority levels. * Strong leadership, competency development, and communication skills. Education and Experience Required: * High School Diploma or Equivalent; Associate/Bachelors degree preferred. * Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. The Team Leader, IT On-site Support Services - North America is a hands-on team lead responsible for leading and coordinating on-site IT support operations in North America. This role ensures high-quality technical support for end-user devices, infrastructure, and workplace technologies, while managing a team of IT support specialists. The Team Lead will collaborate with global IT counterparts, third-party service providers, and internal stakeholders to deliver seamless support services and drive continuous improvement. Responsibilities Lead and manage regional on-site IT support teams, ensuring timely and effective resolution of technical issues. Oversee installation, configuration, and maintenance of PCs, mobile devices, IP phones, scanners, label printers, and other IT hardware. Monitor the North America IT incident queue to ensure prompt service delivery, ensuring compliance with Service Level Agreements. Develop and enforce standard operating procedures for incident response, service request handling, and escalation protocols. Manage vendor relationships and third-party support contracts for on-site services. Maintain accurate documentation of support activities, asset inventories, and configuration records. Support onboarding and offboarding processes, including device provisioning and decommissioning. Manage software updates, ensuring systems are up-to-date. Travel as needed to support remote sites and ensure consistent service delivery. Perform other duties as assigned. Qualifications EDUCATION & EXPERIENCE: Bachelor's degree in Information Technology or other relevant discipline preferred, or equivalent experience in IT required. 10+ years or more related IT experience. Knowledge of relevant operating systems - Windows, Mac, iOS. Technical competency with printer, scanner and other hardware devices. Experience working with Active Directory, Group Policy. Knowledge of video conferencing concepts. Basic Knowledge of networking technologies. COMPETENCIES: Strong verbal and written communication skills. Strong leadership and communication skills. Comfortable working with Business leaders. Excellent problem-solving skills.

Job Description Zone Support Supervisor provides remote support to field representatives from their home office. Other duties may be assigned. To achieve this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability require ADDITIONAL DUTIES/RESPONSIBILITIES OR EXPERIENCE Grocery, mass or drug store experience preferred Must be proficient on e-mail, Excel and Word. Must possess excellent written and verbal communication skills. Limited travel Work from office or home Other duties as assigned EDUCATION: This position requires a minimum education level of a High School Diploma* *Equivalent Experience may be substituted if asterisk present EXPERIENCE: Minimum of 1 year experience preferred. COMPUTER SKILLS: To perform this job successfully, an individual should have working knowledge of and active access to computers, including the Internet, e-mail, and competent with Microsoft applications. SUPERVISORY RESPONSIBILITIES: This position will have no direct supervisory responsibilities. WORK ENVIRONMENT: The work environment characteristics described here represent those an employee encounter while performing the job's essential functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position's work environment is primarily inside office locations that are typically not extreme (hot or cold) environments. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must regularly meet to perform the essential functions of the job successfully. Reasonable accommodations may enable qualified individuals with disabilities to perform the essential functions of: Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods. It also requires the ability to see, hear, walk, stand, speak, sit, learns, read, concentrate, think, communicate, and work. DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Zone Support Supervisor. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: FDM Field Administration, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition, to federal law requirements, FDM Field Administration, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. FDM Field Administration, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FDM Field Administration, Inc. employees to perform their job duties may result in discipline up to and including discharge. Responsibilities DUTIES AND RESPONSIBILITIES Must be capable of facing and rectifying challenges, use independent judgment, and exercise discretion as needed Work closely with Zone Director/ Zone Leads to ensure they have a complete understanding of all client projects and directives Responsible for tracking progress, following up on any late completions to ensure we are meeting client deadlines. Supports the Zone in the recruitment, screening and onboarding of new merchandisers Responsible for providing quality assurance via live or phone audits on behalf of our clients. Work closely with management and provide expert advice on field conditions that require management to make changes to internal web tools for field use. Coordinate special project pre-planning activities

Site Leader, Solutions Center BH Job ID: 3442 SF Job Req ID: 16094 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job title: Solutions Center Site Leader Location: Mooresville, NC - On-Site Job Overview: The Site Leader for the Mooresville Solutions Center will be a critical role within our Ingersoll Rand Precision Technologies business platform where we design, engineer and manufacture pumps and related components for the ARO brand across North America, LATAM, Europe, Africa and Middle East regions. More specifically, the ARO Mooresville Solutions Center will oversee specification for and manufacturing of customized components, pumps, and systems utilizing ARO products. The Site Leader will lead a cross-functional team involving procurement, inventory, operations, quality, assembly, shipping / logistics, and fabrication / machining. The ideal candidate will need to be capable of interfacing with and managing personnel in each of these areas and have experience with low volume / high customization products. Responsibilities: * Supervise and manage personnel on a cross-functional team, including procurement, inventory, operations, quality, assembly, shipping / logistics, and fabrication / machining. Foster a team culture of collaboration, accountability, and continuous improvement. Strive to coach, mentor and develop individuals as well as the team as a whole * Oversee daily operations to meet production schedules, quality standards, and cost objectives * Partner with commercial teams in multiple regions to quote, specify, and execute on a developing order funnel * Act as a liaison between leadership and operational staff to ensure alignment and effective communication. Prepare and present operational reports for leadership, highlighting successes and areas for improvement * Manage budgets and allocate resources effectively to achieve operational targets * Disciplined supplier selection and management to fulfil custom solution packages * Develop and implement standard work and factory processes / systems which are in compliance with requirements of ISO 9001 standards * Implement processes / systems that optimize efficiency, reduce waste, and improve productivity. Track and analyze key performance indicators (KPIs) and metrics to assess operational effectiveness (ie. SQDIP, Gemba process) * Execute site level safety and ergonomic requirements to promote a safe work environment and ensure team compliance with all safety and environmental rules, policies, and procedures Requirements: * 5+ years' experience in manufacturing or operations Core Competencies: * Experience with quality standards such as ISO 9001 * Excellent management / leadership aptitude * Excellent verbal and written communication and interpersonal skills * Ability to handle multiple critical projects concurrently and re-order priorities regularly as business needs fluctuate and change * Innovative problem-solver, analytical thinker * Motivated self-starter Preferences: * Bachelor's degree in supply chain, business management, engineering, operations a related field chain, business management, engineering, operations a related field * Proficient with Microsoft Office (Excel, PowerPoint, etc.) * Familiarity with industrial equipment design, assembly, maintenance, production, or manufacturing type environment * Experience with project / program management * Experience with low volume / high customization products Travel & Work Arrangements/Requirements * Fully site based at Mooresville Customer Solutions Center located in Mooresville, NC * Up to 10% travel as required What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR ACCOUNTABILITIES Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results-driven in achieving our store key performance indicators through training and development of our associates Deliver a great guest experience utilizing our GUEST service model Opening/closing the store Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS Must be 18 years of age or older. 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Title: Senior Site Contracts Lead Role Summary: Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned. Responsibilities: In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned. Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization. Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters. Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate. Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines. Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks. Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed. Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed. Conducts final quality checks by adhering to departmental and/or client requirements, as required. Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required. Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies. Leads and/or participates in departmental initiatives and process improvements, as assigned. Serves as mentor for other Site Contracts Leads. May act in portfolio lead capacity based on portfolio size and requirements. Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned. Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures. What you need: Bachelor's Degree 6-9 years of experience Demonstrates professionalism in conducting daily activities. Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook). Ability to follow written and oral instruction from a variety of sources. Completes tasks independently on time and in an efficient manner. Ability to mentor and train other site contracts team members as needed. Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight. Strong attention to detail. Great interpersonal and communication skills. Confidence in dealing with external and internal clients. Strong verbal and written communication skills. Exhibits ability to be agile as needed to ensure study deliverables are met. Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead. Exhibits strong conflict resolution skills. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

In North Carolina, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $19. 61 per hour!*

MAU is hiring a Senior Lead Engineer for our client, PermaTrak, in Charlotte, NC. As a Senior Lead Engineer, you will lead PermaTrak's engineering team and R&D efforts while ensuring high-quality structural designs, internal mentorship, and technical support for sales. This is a direct-hire opportunity. Benefits Package * 401(k) * Health insurance * Dental insurance * Vision insurance * Life insurance * Paid vacation * Paid holidays * Paid time off (PTO) * Flexible starting hours * One work-from-home day per week Shift Information * Full-time position * In-office role (not remote) * 1st shift, Monday - Friday * One day per week remote work available Required Education and Experience * Professional Engineer (PE) license (required to sign/seal documents) * Experience leading engineering teams and managing engineering workloads * Experience with structural calculations and design for precast concrete and foundations * Familiarity with relevant building codes: AASHTO, ACI, ASCE Preferred Education and Experience * Experience with PermaTrak systems, manufacturing processes, and site applications * Proficiency with AutoCAD and willingness to follow PermaTrak CAD standards * Experience using Salesforce CRM for project documentation General Requirements * Ability to manage multiple projects and meet deadlines with minimal supervision * Strong communication and leadership skills to coach, mentor, and support team * Ability to conduct peer reviews, check drawing accuracy, and coordinate with CAD teams * Strategic thinking to assist sales, network with industry stakeholders, and represent the company at events Essential Functions * Report directly to the President and act as a key technical advisor * Lead the engineering Research and Development program * Manage engineering staff schedules and communicate with Sales and President * Receive and delegate new projects from Sales Team * Ensure engineering work meets PermaTrak North America (PTNA) standards * Coach and mentor all engineering team members through 1:1s and ongoing development * Sign and seal engineering documents * Participate in customer interactions as a technical expert alongside the Sales Team * Assist Sales Team with technical support to help secure orders * Review constructability of early-phase projects to enhance value for project teams * Promote PermaTrak at trade shows, client meetings, PDH seminars, and more * Provide input on engineering staff evaluations to the President * Deliver weekly forecasts and updates to ROMs and Sales Team * Build and maintain partnerships with precasters * Network with contractors, consultants, and owners to strengthen industry presence * Lead support for construction issues related to PermaTrak projects * Perform structural calculations for PermaTrak components * Prepare structural design submittals including: * Foundation design (e.g., spread footings, piles, FRP, retaining walls) * Precast concrete design * Railing and component connection design * Apply AASHTO, ACI, ASCE, and applicable codes * Coordinate project schedules with Sales * Coordinate drafting needs with CAD design team * Review and prioritize assigned projects to meet deadlines * Lead engineering workload meetings and manage overall project schedules * Make minor drawing revisions in AutoCAD as needed * Maintain project documentation and communication in Salesforce CRM * Operate according to PermaTrak's core values Working Conditions * Office-based role at PermaTrak's Charlotte, NC headquarters * Some field or trade show presence required for client engagement and promotion

31276 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 741 Rack Room Shoes 741 Pay Range: The Promenade at Carolina Reserve US Hwy 521 & Jim Wilson Road About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Fort Mill, South Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Flexible Schedule Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Employee Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Duties and Responsibilities Complete all training requirements including: Zaxbys Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and exceptional customer care when interacting directly with potential, new and existing customers, as well as AmeriGas colleagues. This CX Team Lead proactively ensures his/her team delivers a quality experience in every step of the customer's journey, resulting in increased customer satisfaction and account retention for the company. This position is intended to develop leadership and management skills while providing a guiding role to customer experience advocates within the Engagement Center. In addition to all foundational responsibilities (see the CXA I, II and III job descriptions), the CXA Lead will provide peers with real-time support and mentoring to ensure learning and effective performance in all elements of the service role. This role provides oversight and guidance to the team when the CX Supervisor is not available. Additional responsibilities may include call observations, and call-handling suggestions for supervisors, as well as delivering training for new hires and skill development classes. The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Key Characteristics: Exceptional communication, customer care and system utilization skills; works with the highest level of quality and integrity in all aspects of the role. Proactively and effectively collaborates with all CES employees and all AmeriGas business units to serve customers with achieve optimum quality and efficiency. Works to identify, design, and implement improvements; encourages others to continuously learn and apply new skills. Ability to identify process and performance trends and opportunities and communicate with leadership for follow up. Leads team members to achieve customer and operational performance standards; demonstrates positivity and creates a “can do” culture. Demonstrates support of company and culture in conversations and actions. Duties and Responsibilities: Provides real-time support to Customer Experience Advocates. Assists agents with questions and escalated customer requests or issues. Demonstrates subject matter expertise in all products, services, and systems. Explains, instructs, and mentors others to effectively deliver customer care, following AmeriGas processes, procedures, and policies. Provide recommendations to supervisors about agent coaching opportunities. Serves as back-up for the team Supervisor to provide oversight and support as needed. Assist and provide support to Customer Experience Supervisor(s). Attend department meetings and lead team huddles when appropriate. Readily accepts escalations and effectively responds to customer complaints when needed. Willingly supports additional customer contact types/cases as assigned. Effectively supports/leads employee training; serves as instructor/assistant as needed. Knowledge, Skills and Abilities: Completes the CXAIII Skills Test Assessment with 80% score or better. Minimum of six months of service in a CXA III role, or equivalent functional experience from other areas of the company. Works independently and collaboratively with all functions/roles across AmeriGas. Proactively communicates education and improvement opportunities. Understands historical processes and subsequent growth; recognizes and can articulate the business impact of process change. Demonstrates ability to understand performance improvement metrics and drive performance change. Excellent judgment and independent decision making within assigned authority levels. Strong leadership, competency development, and communication skills. Education and Experience Required: High School Diploma or Equivalent; Associate/Bachelors degree preferred. Three to five years customer service experience in a contact center environment. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

In North Carolina, our Team Jeni's Team Leaders have the opportunity to earn an average of $19.11 per hour!* *This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip average. 2025 actual customer tips may vary. In North Carolina, if the average hourly earnings of a Team Leader are less than $16 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $16 per hour for that pay period. Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our NoDa team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art. Team Jeni's Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks. As a Team Leader, you will: Serve the ice cream Time magazine calls “the best in America” Gain valuable real-world business and entrepreneurship experience Work in an environment oriented around serving each other and making people's day Lead shifts and act as a role model for other team members Have opportunities for growth within a growing company Receive competitive compensation Qualities of Team Leaders: Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported Resourceful and calm when challenges come up Have great judgment, common sense, and be skillful interpersonally Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer Available to work weekends, late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready to hustle for every shift Committed to the well-being of their shop team, their community, and the environment around them About Jeni's Splendid Ice Creams: Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore. Our Team Leaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply. Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.

29812 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 485 Rack Room Shoes 485 Pay Range: Hillcrest Shopping Center 1985-1 E Main Street About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Spartanburg, South Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!