Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$58k-112k yearly est. 4d ago
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Senior Oceanographic Survey Lead - Data, Field & Projects
Offshore Energy 4.2
Team leader job in Wallingford, CT
A leading environmental consultancy in Wallingford is seeking a Senior/Principal Oceanographic Survey Consultant for their Ships and Dredging Group. This role involves providing technical expertise and project management on marine survey projects. You will ensure the delivery of high-quality consultancy advice and oversee survey contractors. Candidates should possess a degree in a relevant field and have significant experience in metocean/oceanography. This position offers a competitive salary and flexible working arrangements.
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$94k-138k yearly est. 4d ago
CDI Supervisor
Insight Global
Team leader job in Farmington, CT
The Clinical Documentation Supervisor will work in collaboration with the clinical documentation specialists (CDS), coding professionals, physicians, nursing staff and other patient care givers to ensure accurate and timely clinical documentation in the medical record. They will be responsible for the day-to-day operations and support for the entire CDI team. This role supports attaining appropriate DRGs, quality outcomes, and accurate coding based on sound clinical entries in the medical record. The Clinical Documentation Supervisor will also handle all PTO and payroll administrative tasks for the team.
$49k-89k yearly est. 2d ago
Customer Experience Lead-Trumbull Shopping Park
Victoria's Secret 4.1
Team leader job in Trumbull, CT
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store LeadershipTeam responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales LeadershipTeams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.50
Maximum Salary: $24.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19.5-24.5 hourly 28d ago
Occupational Therapy Team Manager - Reablement Service
Liquid Personnel
Team leader job in Enfield, CT
Liquid Personnel is seeking an experienced Team Manager for its client's Occupational Therapy Reablement Service team in Enfield. Our client is looking for a skilled Occupational Therapy Team Manager to lead a busy, therapy-led in-house reablement service. This is a fantastic opportunity to step into a leadership role within a high-impact team that supports residents following hospital discharge and within the community.
What will your responsibilities be?
You'll work closely with the CQC Registered Manager and OT Assistant Team Manager to deliver a service focused on helping residents regain independence. Your responsibilities will include:
Supervising OT staff and overseeing therapy-led interventions
Triaging referrals and managing service flow
Ensuring outcomes are person-centred and goal-driven
Maximising in-house care capacity through effective coordination
Qualifications & Experience:
HCPC-registered Occupational Therapist
Strong leadership and supervision experience
Background in reablement or hospital discharge services
Excellent organisational and communication skills
Why Liquid Personnel?
Free DBS and compliance service
Twice weekly payroll and ‘Faster Pay' service, getting you paid more quickly
Access to exclusive roles that aren't available from other agencies
Free access to Liquid's exclusive social work training and CPD portal
Your own dedicated consultant with extensive social work knowledge
Access to a wide selection of social work positions across the UK
“Refer a Friend” bonus - get £500 for each social worker you refer who we successfully place*
“Find your own job” bonus - get £250 for bringing your own position to us *
Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.
BH - 193758
GH - 32933
$70k-115k yearly est. Auto-Apply 60d+ ago
Customer Care Lead
Raymour & Flanigan Furniture 4.6
Team leader job in Brookfield, CT
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable, and professional service.
* Effective communication, interpersonal, and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Liaison between senior leadership and team members.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
**************************************************************************************************************************************************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Raymour & Flanigan proudly supports a drug and smoke-free work environment.
Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
$83k-128k yearly est. 1d ago
HBG - Team Manager
Howley and Company
Team leader job in Bristol, CT
Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity!
At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful:
serve others, support one another, and win together
. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience.
Why You'll Love This Role:
As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations.
Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best.
Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality.
Build your leadership skills through hands-on experience, preparing you for future opportunities within the company.
Key Responsibilities:
Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently.
Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance.
Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience.
Financial Management: Support the General Manager in managing budgets and controlling costs.
Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures.
Why Howley Bread Group?
Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company.
Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority.
Community: We value our communities and strive to give back in a meaningful way.
Insurance: Medical, Dental, Life, Short-Term & Long-Term disability.
Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age.
Vacation: After 90 days of employment, you are eligible for paid vacation.
What We're Looking For:
Must be at least 18 years old.
Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred.
Ability to pass a background check.
This role requires full-time (40) flexible hours, including nights & weekends.
While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment.
Ready to Lead and Grow with Us?
If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!
$70k-115k yearly est. 10d ago
Personal Lines Associate Client Representative
World Insurance Associates, LLC 4.0
Team leader job in Middletown, CT
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines High Net Worth Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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o8G1WEx2ix
$32k-38k yearly est. 7d ago
Site Lead
Servicemaster Sarus Co
Team leader job in North Haven, CT
Job Skills / Requirements
SM Sarus Co. is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a professional to join our Janitorial Services division.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining our team, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
Job Position Description
The Site Lead plays a key role in supporting daily operations by setting the standard for cleaning quality, helping coordinate team activities, and acting as a first point of contact for staff. This position is hands-on and responsible for maintaining clean and healthy environments, while also serving as a resource and example to other team members. Duties include but are not limited to:
· Set the pace and example for cleaning standards, safety, and professionalism on-site
· Perform all cleaning duties for facilities using approved products, tools and procedures
· Use all cleaning equipment and products safely and effectively
· Sweeping, mopping, polishing, trash removal, restroom cleaning, windows, dusting, etc.
· Communicate supply needs and site conditions to the supervisor or manager
Physical Demands and Qualifications:
· Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
· Must be able to lift and/or carry up to 25lbs
· Must have a strong work ethic and willingness to learn
· The ability to be flexible and work at a fast pace in a multi-tasked job is a must
· Contribute to the overall team effort including being in uniform, dependable and on time
· The ability to pay close attention to small details
· The ability to read and write
· Treat all co-workers and customers with courtesy and respect
Apply and become a part of SM Sarus Co., one of the most respected professional cleaning companies in the country. We pride ourselves on creating cleaner and healthier environments for our customers, their employees and customers.
We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals.
Additional Information / Benefits
Benefits: Medical Insurance, Paid Vacation, Paid Holidays
This is a Full and Part-Time position
$42k-93k yearly est. 60d+ ago
Team Leader, Product Manager (HVAC Mechanical)
Belimo 4.4
Team leader job in Danbury, CT
Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.
JOB SUMMARY
The TeamLeader, Product Management is responsible for the long-term competitive strategy for a product group. The TeamLeader, Product Management role is to lead a sub-team within Product Management to manage, analyze and grow a product group ensuring business goals are achieved.
COMPANY'S MISSION AND VALUES The objectives of this position are fully integrated to the objectives of the Company's Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.REPORTING STRUCTURE
The TeamLeader, Product Management reports to a Manager, Product Management and bears full responsibility for agreed upon goals and objectives.
JOB RESPONSIBILITIES
Lead, coach and mentor Product Managers and Product Specialists to further develop market, product, and application knowledge and ensure departmental objectives and goals are reached.
Develop a strategic, long-term competitive strategy for their product group.
Create and present a clear and concise product group strategy to executive management.
Identify new product opportunities, recommend product changes and enhancements, and participate in product elimination decisions.
Lead new product development ideas/concepts into realization, define product positioning, provide core content for marketing materials, and utilize market/application expertise.
Maintain an excellent perception of products in the marketplace (quality, innovation, and price).
Ensure application excellence of all Belimo products.
Conduct training to support and motivate the Belimo Sales organization.
Drive cross functional collaboration between Sales, Manufacturing, Research and Development by leading projects and ensuring a cohesive effort to reach company goals and objectives.
Review and analyze marketing information including competitive benchmarks, trends, opportunities, and customer expectations. Make recommendations on the findings.
Work closely with Marketing to implement promotional strategies and achieve targeted results.
Conduct annual review of direct reports in accordance with HR standards and guidelines.
REQUIREMENTS
Bachelor's degree in Engineering or applicable technical field, or an equivalent combination of education and technical/professional experience.
Five years of Product Management experience in the HVAC or other related industry.
Demonstrated ability to create and present a clear, concise product strategy to executive management.
Demonstrated expertise with a product, market, or application in their respective field.
Established ability to lead and organize cross-functional meetings, committees, and people in a professional manner.
Proven critical/strategic thinking and decision-making skills.
Demonstrated initiative, persuasiveness, and creative problem-solving skills.
Excellent verbal and written communication, presentation, organization, and time-management skills.
Proficient use of word processing, Excel, PowerPoint, and e-mail software.
Travel requirements of position are approximately 20%.
The base pay for this position ranges from $110,000 - $125,000 annually with a target performance bonus of 15% of an employee's annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo
This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT.
$110k-125k yearly 60d+ ago
Care Manager- East Hartford/Hartford Team (Bilingual Preferred)
Connecticut Community Care 2.3
Team leader job in Bristol, CT
Requirements
QUALIFICATIONS
Education
Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required.
Experience
Must have a minimum of two years' experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Previous work with elders or disabled population preferred. Bachelor degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services)
Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families, especially as they relate to the gerontological and disabled populations; knowledge and skill in interviewing and assessment (social and health) techniques; understanding of chronic illness and its effect on the individual and family.
Demonstrated skills/abilities in person-centered approached to care plan development and establishing and maintaining supportive relationships.
Ability to comprehend, evaluate, negotiate and plan complex service reimbursements and plan for the costs of care options.
Knowledge of community resources available to individuals and families; an ability to mobilize resources into a coordinated and comprehensive plan of care.
Familiarity with funding sources, including but not limited to Title XVIII and XIX and provisions of the Older Americans' Act.
Computer experience required.
Maintains confidentiality of client, company and staff information.
Other
Reliable transportation, valid driver's license and current automobile insurance.
Current CT State licensed RN may provide physical assessments as needed.
CCCI Job Code: 6083
Physical Requirements
Physical Activity Approximate Percentage of Time Spent in this Activity
Bending 5%
Climbing (e.g. stairs) 5%
Keyboarding 60%
Kneeling 5%
Lifting (indicate maximum weight to be lifted) 30 lbs. (small office equipment, files, etc.)
Reaching 5%
Sitting 55%
Standing 20%
Using Telephone 60%
Walking 20%
Work Environment (a brief description)
Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations.
The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Salary Description $50,000
$50k yearly 60d+ ago
Team Lead
Rack Room Shoes 4.2
Team leader job in Manchester, CT
30370
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 621
Rack Room Shoes 621
Pay Range: 17.50
The Shoppes At Buckland Hills
194 Buckland Hills Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Manchester, Connecticut US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$33k-46k yearly est. 60d+ ago
Project Management Supervisor
Berkshire Sterile Manufacturing LLC 3.7
Team leader job in Lee, MA
The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department.
Duties and Responsibilities
Duties and Responsibilities (cont'd)
Initiation and Planning
Review scope of work and assign a Project manager
Review and approve project kick-off
Assist Project managers with prioritization and task definition
Work with Sales to establish realistic timelines for potential client
Liaise inter-departmentally to establish strong Project teams
Review and refine project schedules and timelines
Identify resource deficiencies and assist Project managers to overcome resource issues
Document and manage project scope
Define and prioritize project tasks
Establish project goals, requirements, and desired results
Create, manage, and update project schedules and timeline
Define, manage, and update resources
Review requirements and specifications for work
Participate in identifying and recruiting project personnel
Identify and assign duties, responsibilities, and scope of authority to project team personnel
Execution
Ensure that Project Managers are maintaining and meeting project schedules and parameters
Address Scope creep and identify Change Orders to allocate resources for new/additional work
Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team
Work Cross-functionally with manager in other departments to meet client deliverables/project goals
Maintain strategic level overview and plan for all ongoing projects
Manage client visits and requests for escalation
Facilitate team meetings to discuss and review the work
Act as focal point for project problem resolution and escalation
Establish conditions for project closure and manage closure
Manage internal project requests and allocate resources
Establish schedules and project parameters; develop procedures to accomplish project goals
Identify and manage project risk
Identify and manage project issues
Coordinate the work across multiple projects with other project staff from various functional departments
Gather and review status reports prepared by project personnel and modify as necessary
Track the execution process to ensure that project team adheres to reporting requirements
Facilitate team meetings to discuss and review the work
Act as focal point for project problem resolution and escalation
Establish conditions for project closure and manage closure
Quality Delivery
Ensure the quality provided and delivered meets that in the agreed plan
Ensure that the team follows all formal and informal best practices in project management and other initiatives
Report and Communication
Train and mentor Project Managers for increasing responsibilities and knowledge
Ensure internal and external communications are accurate and timely
Prepare project reports for management, clients or others
Facilitate interactive sessions
Deliver presentations as required
Relationship management
Establish and maintain customer relationships appropriately
Negotiate with clients and internally to reach optimal delivery resolution
Manage customer expectations in delivery
Manage vendor relations, as appropriate
Other duties as assigned
Regulatory Responsibilities
Exhibit a quality mindset and a willingness to develop
Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance
Supervisory Responsibilities
Included in Duties and Responsibilities
Experience
Experience in managing multiple projects simultaneously preferred
Experience in working with 3rd-party delivery model and structure a plus
Experience with process improvement certifications (CMMI) a plus
One (1) to three (3) years previous project management experience required
One (1) to three (3) years experience in a cGMP Pharmaceutical environment
Education
Masters' Degree or equivalent work experience required
PMP Certification preferred
Knowledge, Skills & Abilities
Knowledge, Skills & Abilities
(cont'd)
Knowledge of project management methods and tools
Strong listening, and oral and written communications skills required
Leadership and team building skills a must
Problem-solving skills required
Coordination skills a must
Self-starter orientation
Conflict management experience a plus
Ability to deal with change
Proficient in Microsoft Office Suite applications
Physical Requirements
Ability to sit for prolonged periods of time
Ability to stand for prolong periods of time
Able to lift up to 10lbs
$69k-109k yearly est. Auto-Apply 8d ago
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Oak View Group 3.9
Team leader job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
Oversees all activity inside of the community ice rink
Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
Perform janitorial duties and ensures highest standard of cleanliness inside the building
Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
Demonstrate knowledge in all building related materials, equipment, and procedures.
Provides daily up-to-date reports to Ice Rink Director
Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
Certified Ice Technicians through the US Ice Rink Association are preferred.
Cash register and cash handling experience a plus
Must pass a thorough background check
Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
Deal knowledgably, pleasantly and professionally with the general public
Must be punctual and organized. Must be able to follow procedures.
Ability to work without supervision
Have a high school diploma, GED, or related trade school training; valid driver's license
Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$18 hourly Auto-Apply 13d ago
Customer Experience Lead-Holyoke Mall at Ingleside
Victoria's Secret 4.1
Team leader job in Holyoke, MA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store LeadershipTeam responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales LeadershipTeams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $18.00
Maximum Salary: $22.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$18-22.5 hourly 3d ago
Personal Lines Associate Client Representative
World Insurance Associates 4.0
Team leader job in Middletown, CT
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines High Net Worth Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
$32k-38k yearly est. Auto-Apply 11d ago
Weekend Site Lead
Servicemaster Sarus Co
Team leader job in North Haven, CT
Job Skills / Requirements
This is a part-time position, with two shifts available: Saturday and Sunday 7:00am-7:00pm and Saturday and Sunday 7:00pm-7:00am. SM Sarus Co. is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a professional to join our Janitorial Services division.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining our team, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
Job Position Description
The Site Lead plays a key role in supporting daily operations by setting the standard for cleaning quality, helping coordinate team activities, and acting as a first point of contact for staff. This position is hands-on and responsible for maintaining clean and healthy environments, while also serving as a resource and example to other team members. Duties include but are not limited to:
· Set the pace and example for cleaning standards, safety, and professionalism on-site
· Perform all cleaning duties for facilities using approved products, tools and procedures
· Use all cleaning equipment and products safely and effectively
· Sweeping, mopping, polishing, trash removal, restroom cleaning, windows, dusting, etc.
· Communicate supply needs and site conditions to the supervisor or manager
Physical Demands and Qualifications:
· Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
· Must be able to lift and/or carry up to 25lbs
· Must have a strong work ethic and willingness to learn
· The ability to be flexible and work at a fast pace in a multi-tasked job is a must
· Contribute to the overall team effort including being in uniform, dependable and on time
· The ability to pay close attention to small details
· The ability to read and write
· Treat all co-workers and customers with courtesy and respect
Apply and become a part of SM Sarus Co., one of the most respected professional cleaning companies in the country. We pride ourselves on creating cleaner and healthier environments for our customers, their employees and customers.
We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals.
Additional Information / Benefits
Benefits: Medical Insurance, Paid Vacation, Paid Holidays
This is a Full and Part-Time position
$42k-93k yearly est. 60d+ ago
Care Manager- ABI Team (North Central)
Connecticut Community Care 2.3
Team leader job in Bristol, CT
Reporting Office: North Central (Bristol)
Program: The Personal Care Assistance (PCA) Medicaid Waiver
Covering Region/Community: North Central
Mission
Connecticut Community Care helps people of all ages, abilities, ethnicities, and incomes live their best lives at home with active and meaningful connections to their communities.
Summary
The Care Manager assists individuals in maintaining an interactive process of informed decision-making about Long-Term Services and Supports. Serves a key role in coordinating the efforts of formal and informal caregivers on behalf of clients. Care Management is a person-centered service that values the consumer's choices and rights. At CCC all duties are performed in a manner that fosters the achievement of the organization's mission.
Essential Functions
1. Conducts comprehensive, systematic, assessments that are person-centered with individuals, including family or representative as requested, in the person's preferred setting for the discovery, use, and screenings for public programs.
2. Educates individuals on the components of the program, service options, and DSS guidelines, including eligibility, costs, how each may work with the person's formal and informal supports and resources, and the pros and cons/costs and benefits of each option.
3. Promptly completes all client documentation, applications, forms, and additional documentation as required.
4. Monitors and reviews continued cost effectiveness, quality and appropriateness of care plan/service delivery, service order entry and renewals, and the contractual obligations. Works with the individual to make revisions where necessary, at established intervals and as otherwise indicated, in conjunction with the service provider.
5. Conducts person-centered telephone and in-person interviews with clients and their families, and other activities necessary for reassessment of clients and the monitoring and adjustment of care plans.
6. Works effectively as part of an interdisciplinary team and in conjunction with other internal and external resources and committees. Participates in on-call services and acts as backup for emergency community coverage.
7. May participate in mentoring new staff and additional continuing education services.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Requirements
QUALIFICATIONS
Education
Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required.
Experience
Must have a minimum of two years' experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Previous work with elders or disabled population preferred. Bachelor degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services)
Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families, especially as they relate to the gerontological and disabled populations; knowledge and skill in interviewing and assessment (social and health) techniques; understanding of chronic illness and its effect on the individual and family.
Demonstrated skills/abilities in person-centered approached to care plan development and establishing and maintaining supportive relationships.
Ability to comprehend, evaluate, negotiate and plan complex service reimbursements and plan for the costs of care options.
Knowledge of community resources available to individuals and families; an ability to mobilize resources into a coordinated and comprehensive plan of care.
Familiarity with funding sources, including but not limited to Title XVIII and XIX and provisions of the Older Americans' Act.
Computer experience required.
Maintains confidentiality of client, company and staff information.
Other
Reliable transportation, valid driver's license and current automobile insurance.
Current CT State licensed RN may provide physical assessments as needed.
CCCI Job Code: 6083
Physical Requirements
Physical Activity Approximate Percentage of Time Spent in this Activity
Bending 5%
Climbing (e.g. stairs) 5%
Keyboarding 60%
Kneeling 5%
Lifting (indicate maximum weight to be lifted) 30 lbs. (small office equipment, files, etc.)
Reaching 5%
Sitting 55%
Standing 20%
Using Telephone 60%
Walking 20%
Work Environment (a brief description)
Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations.
The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Salary Description $50,000
$50k yearly 60d+ ago
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Oakview Group 3.9
Team leader job in Amherst, MA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team.
Responsibilities
* Oversees all activity inside of the community ice rink
* Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
* Perform janitorial duties and ensures highest standard of cleanliness inside the building
* Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
* Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
* Demonstrate knowledge in all building related materials, equipment, and procedures.
* Provides daily up-to-date reports to Ice Rink Director
* Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
* All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
* Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
* Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
* Certified Ice Technicians through the US Ice Rink Association are preferred.
* Cash register and cash handling experience a plus
* Must pass a thorough background check
* Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
* Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
* Deal knowledgably, pleasantly and professionally with the general public
* Must be punctual and organized. Must be able to follow procedures.
* Ability to work without supervision
* Have a high school diploma, GED, or related trade school training; valid driver's license
* Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
* Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
* MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$18 hourly Auto-Apply 13d ago
Ice Rink Supervisor| Part-Time | Mullins Center Community Ice Rink
Oak View Group 3.9
Team leader job in Amherst, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.
This role will pay an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team.
Responsibilities
Oversees all activity inside of the community ice rink
Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
Perform janitorial duties and ensures highest standard of cleanliness inside the building
Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
Demonstrate knowledge in all building related materials, equipment, and procedures.
Provides daily up-to-date reports to Ice Rink Director
Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
All other duties as assigned by Ice Rink Director or Mullins Center management.
Qualifications
Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
Certified Ice Technicians through the US Ice Rink Association are preferred.
Cash register and cash handling experience a plus
Must pass a thorough background check
Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
Deal knowledgably, pleasantly and professionally with the general public
Must be punctual and organized. Must be able to follow procedures.
Ability to work without supervision
Have a high school diploma, GED, or related trade school training; valid driver's license
Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions
MUST have weekend availability
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
The average team leader in Hartford, CT earns between $42,000 and $148,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Hartford, CT
$79,000
What are the biggest employers of Team Leaders in Hartford, CT?
The biggest employers of Team Leaders in Hartford, CT are: