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Team leader jobs in Henderson, NV

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  • Customer Experience Lead-The Boulevard Mall

    Victoria's Secret 4.1company rating

    Team leader job in Las Vegas, NV

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 60d+ ago
  • CUSTOMER SVC/SR DEPT LEADER

    Smith's Food and Drug 4.4company rating

    Team leader job in North Las Vegas, NV

    Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and established standards for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Effective communication skills Knowledge of basic math Ability to handle stressful situations Retail or Customer Service experience Front-end experience Desired High school diploma or equivalent Front-end Supervisor Management experience Retail experience Second language: speaking, reading and/or writing Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Responsible for maintaining records and paperwork required for company and federal compliancy: Anti-money Laundering Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Ensure the department associates are current and compliant with company training standards. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $121k-167k yearly est. 7d ago
  • Traveling Electronic Security Systems Site Lead

    Evergreen Fire and Security 4.1company rating

    Team leader job in Henderson, NV

    Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems. The Key to Our Success Our success is largely due to the experience, skills, and expertise of the best and brightest employees in the industry. Due to growth, we are looking for additional qualified experts to join the Evergreen team. Think you have what it takes? Great! We welcome you to submit your qualifications for this great Evergreen Fire and Security career opportunity. The Opportunity This opportunity as a Traveling Electronic Security Systems Site Lead is perfect for an experienced low-voltage technician with Site Lead experience who enjoys traveling! The Responsibilities Lead onsite execution from mobilization to turnover Work closely with PMs, Engineers, and Technicians to drive project efficiency Identify and communicate change orders and field conditions Oversee system testing, commissioning, and end-user training Manage daily schedules, progress tracking, and materials Direct subcontractors and ensure alignment with site expectations Run complex installations with confidence and accountability Mentor and support crews in the field Installs, repairs, tests, and maintains security projects Serves as the face of Evergreen to our customers onsite by providing top-notch service and product training Ensures safety through compliance with relevant State and Federal regulations Handles service orders and project administration Performs follow-up to ensure the client is ready for inspection The Necessities Strong background in low-voltage system installation Proven experience leading crews and running jobs independently Willingness to travel A proactive, solutions-focused mindset Ability to travel extensively Electrical wiring experience Strong communication skills to interface with customers Ability to call and schedule appointments, follow instructions, and understand code requirements Valid driver's license Ability to pass pre-employment and continuing random background, drug, and MVR screenings Great to Have Prior experience working on government contracts or military bases U.S. government clearance The Benefits Here at Evergreen, we pay competitive wages and benefits, but we also go the extra mile for our Technicians, and even more so for those who travel frequently. Sound good? Check these out: Awesome Travel Perks! Additional weeks of paid leave for extended travel-up to 320 additional hours of time off! Weekly per diem for meals, incidentals, and lodging paid to you Paid TSA Pre-Check Work-related travel miles and hotel points are yours to keep Employee Benefits Competitive pay Paid Time Off (PTO) Paid holidays Medical, dental, and vision insurance plans 401(k) plan Up to 4% match available 100% vested from day one Healthcare flexible spending accounts Dependent care flexible spending accounts Employee Assistance Program (EAP) Company-sponsored group term life insurance Corporate perks program Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance Pay range is $38 - $45 per hour for well-qualified candidates. We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at ********************** Evergreen Fire & Security is a US government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities. Evergreen Fire and Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
    $38-45 hourly Auto-Apply 6d ago
  • Manager, Care Integration Team- Las Vegas, NV

    Centerwell Home Health

    Team leader job in Las Vegas, NV

    Become a part of our caring community and help us put health first The Role The Care Integration Team Manager is responsible for managing a team of nurses, community health workers, and behavioral health resources who engage high risk/high needs patients using a team-based approach to ensure patients receive the individualized care and services they need to reach optimal health. The Manager is also responsible for building strong partnerships with clinical-operational market leaders on Care Integration Team foundational program and strategic opportunities for managing populations and coordinating care to reduce acute and post-acute care utilization. The Manager role is hybrid with travel requirements to preferred healthcare facilities in the community, alongside clinical market leader, to develop clinical partnerships for timely access to patient information, clinical collaboration on patient care, and patient centered resources. As a guideline, this role involves spending 50% of the time on operational excellence and program delivery, 25% on relationships, and 25% on community partnerships. Major Duties and Responsibilities * Oversees day-to-day operations, quality chart audit reviews, recruiting/hiring, team management, and overall performance for Care Integration Team associates in the market. * Ensures clinical program integrity at the market level and addresses performance and program improvement opportunities, escalating to Divisional Director as appropriate. * Collaborates with market leader/key stakeholders to design market specific strategies, data analytics, and create action plans that will reduce acute and post-acute care utilization. * Solicits/shares feedback with market leaders on team-based focus with attention given to success and opportunities to improve one care team culture and collaboration on high-risk patient management, at the market level. Effectively prioritizes patients with the market leaders who benefit the most from care management programs. * Initiates and maintains relationships with community partners, including key community organizations, Centerwell organizations (home health and pharmacy), and health care systems for strong clinical collaboration that will improve patient experience and overall population health outcomes. * Accountability to key population health metrics, including quality, utilization and financial measures. Use your skills to make an impact Required Qualifications * A current unrestricted state RN license or Social Work degree / license * 5 years or more prior nursing, case management, disease management and/or social work experience * At least 2 years of team management experience * Experience working in primary care value-based care organizations * Proficiency in analyzing and interpreting data trends * Progressive business consulting and operational leadership experience * Comprehensive knowledge in Microsoft office products * Must be passionate about contributing to an organization focused on continuously improving customer experience * Must provide a high-speed DSL or cable modem for home office * Must have a separate room with a locked door that can be used as home office to ensure you have absolute privacy * Driving required to community organizations, health systems, and CW centers Preferred Qualifications * Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations and assistance Additional Information Hybrid Office Workstyle: Combination in home office work and local travel to clinics Benefits Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $84,600 - $116,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $84.6k-116.3k yearly 60d+ ago
  • Supervisor Resort Services - Overnight

    Palms 4.4company rating

    Team leader job in Las Vegas, NV

    Reporting to the Assistant Manager of Resort Services, the Supervisor Resort Services is responsible for the daily operation of the Resort Services department which provides support to the property's marketing/casino marketing efforts. Specific responsibilities include the oversight of a robust call center that facilitates hotel/casino reservations and serves as the command center for the processing of player transactions such as comp status upgrades/downgrades, amenity orders, transportation requests, billbacks, etc. All duties are to be performed in accordance with departmental and company policies, practices, and procedures. The Supervisor Resort Services handles, professionally and effectively, customer inquiries and converts sales opportunities that emerge with guests and customers interactions that may contribute to hotel profitability. Core Job Responsibilities: Partners with Resort Services Leadership to create and implement department operational policies and procedures to include reservation bookings, scripting, and Player Development support. Accurately inputs and organizes hotel and casino reservation information, internet, travel agency requests and internal department communications with appropriate follow-up. Maintains accurate notes of special requests and ensures guest requests are accurately entered into the Lodging Management System. Partners with Hotel Front Desk Team to accommodate in-house guest requests/accommodation changes to ensure a high level of guest satisfaction. Assists with Hotel concierge services, guest itineraries and coordination of inter-departmental communications according to established protocols. Assesses guest requests and inquiries, offers creative suggestions and recommendations tailored to each guest's unique needs. Consistently presents information in a professional manner in both team members and business interactions. Maintains accurate logs of special requests and ensures requests are blocked in LMS. Ensures all reservations transferred to LMS are accurate. Has direct supervision of Resort Services Specialists and provides leadership direction, motivation, training, and enthusiasm for the Resort Services team to drive excellence in guest satisfaction. Partners with Resort Services Leadership for hiring, scheduling, training, performance appraisals and coaching for Resort Services Specialists. Drives the customer experience by ensuring resolution of all guest inquiries and concerns including resolution of escalated and complex inquiries, questions, and challenges from internal and external clients. Communicate and work closely with Player Development by facilitating itinerary arrangements, providing reservation confirmations, and settling folios per host instruction. Communicate and work closely with the Sales Department concerning group & leisure bookings and Revenue Management to ensure all systems are effectively managed to maximize occupancy & ADR. Collaborate with Sales on all potential group business, oversee the management of the group block, cut off dates, rooming lists, group block activity. Builds relationships with various departments and proactively collaborates. Monitor call volume, actively seek opportunities to increase revenue as well as use as a coaching tool. Handle all special reservation requests to include V.I.P. reservations, packages, and discounts. Demonstrates technical knowledge to open close and place restrictions in various booking engines and with OTA partners as applicable. Compliance to standards for rate plans, rate categories, market segment set-up, inventory classification. Performs other job-related duties as requested. Qualifications: A minimum of 3 years in a casino marketing support center servicing large properties in a supervisory or managerial role. A minimum of 2 years in Reservations, Group or Hotel Operations in a supervisory or managerial role. Proficient in but not limited to CMS, LMS, Patron Management, Microsoft office, Passkey, Amadeus. Able to work in a fast-paced, busy, and somewhat stressful environment while maintaining a proper mental attitude. Ability to review and analyze customer gaming activity to extend limited complimentaries in accordance with company guidelines. Must be a quick learner and adapt to a dynamic, fluid working environment. Must be extremely detailed oriented and have a high degree of problem-solving abilities. Must obtain a Nevada Gaming license. Excellent verbal and written communication skills to include effective skills in English in oral and written forms. Strong Presentation skills. Time Management and Organizational skills. Customer relations and interpersonal skills. Must be able to work varied shifts, including weekends and holidays. Must be able to work with others, communicate well, give directions, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. At least 21 years of age. Technical comprehension of applications pertaining to Sales, distribution, and revenue systems. Experience developing and implementing effective plans to maximize rooms revenue. Identifies business requirements and collaborates with partners. Physical Demands: Work is performed in a casino / hotel setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department leadership, team members, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions, lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. Must be available to work all shifts to include nights, weekends, and holidays. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!
    $33k-50k yearly est. Auto-Apply 50d ago
  • Customer Service Supervisor

    Inno Supps

    Team leader job in Henderson, NV

    This is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you. At Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products. That's why we're searching for a Customer Service Supervisor who's ready to inspire, lead, and redefine what "world-class support" looks like. Position Summary We're looking for a dynamic leader who can coach a remote team, streamline operations, and deliver unforgettable customer experiences. If you thrive in fast-paced environments, know how to build high-performing teams, and are passionate about health and wellness, this role is for you. Key Responsibilities Lead with Impact: Supervise and mentor a remote team of reps-providing feedback, training, and motivation to elevate performance. Drive Operational Excellence: Ensure SLAs, quality benchmarks, and productivity goals are consistently hit. Champion the Customer: Resolve escalations with ownership and empathy, while spotting opportunities to improve processes. Collaborate Across Teams: Partner with Marketing, Fulfillment, Product, and leadership to bring customer insights to the table. Own Performance: Track KPIs, conduct virtual 1:1s, and share data-driven insights with the Director of Customer Service. Train & Develop: Build virtual training programs that sharpen product knowledge, service skills, and consistency. Leverage Tools: Maximize efficiency with platforms like Gorgias, Slack, Shopify, Recharge, and WMS systems. Stay Policy-Aligned: Ensure policies on returns, exchanges, and promotions are followed-and help refine them. Manage Chargebacks: Lead chargeback and dispute resolution, reduce rates by identifying trends, and work with finance and fulfillment teams for timely responses. Qualifications 2+ years in a customer service leadership role (e-commerce/supplements a plus). Experience leading remote teams. Proven coaching and team development skills. Strong communicator with conflict resolution expertise. Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms. Detail-oriented, organized, and data-driven. Passion for health, wellness, and delivering "wow" experiences. Knowledge of chargeback and dispute management best practices. Why You'll Love Working Here A mission-driven company changing lives through health and performance. A collaborative, growth-focused culture where wins are celebrated. Competitive pay, benefits, and career growth opportunities. Freedom to bring bold ideas that directly impact customer success. Quarterly team events that unite our remote and in-office teams. Free supplements in-office + 50% discount on all products. Wellness perks like occasional in-office massage sessions.
    $29k-40k yearly est. 53d ago
  • Distribution Supervisor

    Moen 4.7company rating

    Team leader job in Las Vegas, NV

    Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here Job Description As a Distribution Supervisor at our Moen distribution center, you will guide a team in our fully automated and largest facility. You will service over 1 million customer orders and 5 million lines annually and establish/develop plans that support your team's development, continuous improvement practices, and innovation. You will also manage and develop processes that will ensure customer service, cost management, efficiency, and accuracy. Responsible for planning, coordinating, and supervising the functions and personnel of the warehouse to ensure superior customer satisfaction. This includes receiving, putaway, order filling and preparation of all outbound shipments. Responsibilities Support programs that foster Associates' safety through meeting OHSA, EPA regulations, and Moen safety goals Maintain a continuous flow of orders in shipping and receiving by managing Associates' activities Enforce the Las Vegas Distribution Center personnel policies, procedures, and programs fairly and consistently Ensure efficient order closeouts Direct receiving, put away, picking and rewarehousing activities Ensure compliance with special customer shipping instructions Ensure proper order staging of outbound shipments and completion of all documentation Ensure proper training of Associates to perform their duties in accordance with established procedures Take an active role in providing a leadership example to all Associates in practicing Moen's Operating Philosophy Provide oral and written communications such as reports, disciplinary action, monthly update charts and graphs Plan and execute process improvements Manage distribution operations, including customer shipments, space requirements, inventory management, and facility expenses and staffing levels to ensure compliance with operational budget and alignment with operational levels Interface with Customer Service, Transportation, Manufacturing Plants, and customers to challenge the status quo Drive the Moen Operating System (MOS) within the Distribution System in order to ensure continuous improvement and process adherence within all areas of the Distribution Center Work with the Trainers to ensure proper/timely training of Associates on procedures to perform their job and use equipment properly as well as understand policies and enforce safety and warehouse objectives. Coach and/or administer discipline when violations occur Work with Warehouse Coaches and Leads to plan, develop and refine programs to utilize the WMS system and Fortna Carton sorting/labeling systems to the maximum capacity Direct the maintenance of good housekeeping procedures, safe storage of product in all areas of the warehouse and maintenance of all material handling equipment Assess and conduct employee performance reviews to maximize Associates' potential Perform other duties as assigned by the manager Qualifications Qualifications Associate's degree is preferred or equivalent experience in lieu of a degree Minimum of 3 years of warehousing experience with 1 year of prior supervisory experience; previous experience in an automated distribution environment is a plus Proficient in Word, Excel, Power Point and Outlook; familiarity with Warehouse Management Systems and SAP; experience with Microsoft Access is a plus Strong oral and written communication skills Ability to prioritize and organize responsibilities Flexible, self-motivated and willing to actively participate in continuous improvement processes as well as inspire continuous improvement and individual growth Detail oriented and able to provide clear and concise information to outside organizations Ability to effectively manage heavy workloads Additional Information Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $49,000 USD - $74,800 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates' feeling of belonging at work. Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential. Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN Equal Employment Opportunity: FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations: FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to. To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at **********************
    $49k-74.8k yearly 60d+ ago
  • Distribution Supervisor

    Fortune Brands Innovations

    Team leader job in Las Vegas, NV

    As a Distribution Supervisor at our Moen distribution center, you will guide a team in our fully automated and largest facility. You will service over 1 million customer orders and 5 million lines annually and establish/develop plans that support your team's development, continuous improvement practices, and innovation. You will also manage and develop processes that will ensure customer service, cost management, efficiency, and accuracy. Responsible for planning, coordinating, and supervising the functions and personnel of the warehouse to ensure superior customer satisfaction. This includes receiving, putaway, order filling and preparation of all outbound shipments. Responsibilities * Support programs that foster Associates' safety through meeting OHSA, EPA regulations, and Moen safety goals * Maintain a continuous flow of orders in shipping and receiving by managing Associates' activities * Enforce the Las Vegas Distribution Center personnel policies, procedures, and programs fairly and consistently * Ensure efficient order closeouts * Direct receiving, put away, picking and rewarehousing activities * Ensure compliance with special customer shipping instructions * Ensure proper order staging of outbound shipments and completion of all documentation * Ensure proper training of Associates to perform their duties in accordance with established procedures * Take an active role in providing a leadership example to all Associates in practicing Moen's Operating Philosophy * Provide oral and written communications such as reports, disciplinary action, monthly update charts and graphs * Plan and execute process improvements * Manage distribution operations, including customer shipments, space requirements, inventory management, and facility expenses and staffing levels to ensure compliance with operational budget and alignment with operational levels * Interface with Customer Service, Transportation, Manufacturing Plants, and customers to challenge the status quo * Drive the Moen Operating System (MOS) within the Distribution System in order to ensure continuous improvement and process adherence within all areas of the Distribution Center * Work with the Trainers to ensure proper/timely training of Associates on procedures to perform their job and use equipment properly as well as understand policies and enforce safety and warehouse objectives. * Coach and/or administer discipline when violations occur * Work with Warehouse Coaches and Leads to plan, develop and refine programs to utilize the WMS system and Fortna Carton sorting/labeling systems to the maximum capacity * Direct the maintenance of good housekeeping procedures, safe storage of product in all areas of the warehouse and maintenance of all material handling equipment * Assess and conduct employee performance reviews to maximize Associates' potential * Perform other duties as assigned by the manager
    $59k-104k yearly est. 60d+ ago
  • Customer Service Supervisor

    Magnacare 4.1company rating

    Team leader job in Las Vegas, NV

    Job Description About The Role MagnaCare is seeking a hands-on, Las Vegas-based On-Site Customer Service Supervisor to manage the day-to-day operations of our high-volume call center serving members and providers. The Supervisor is responsible for directly overseeing call center representatives, ensuring team performance, customer satisfaction, and adherence to key performance indicators (KPIs). This role actively monitors call traffic, adjusts staffing as needed, and provides coaching and support to team members to maintain a high standard of service delivery. Key Responsibilities Supports and mentors the Team Leaders and SMEs as needed. Handles caller escalations and resolves as needed. Manages all assigned employees and is responsible for performance management. This includes both remote and onsite team members. Continually monitors the teams call center metrics, quality scores and productivity reports. Handle escalated customer concerns and complaints. Assist customers with problems and questions regarding claims. Assists the Customer Service Manager with performance reports, QA review sessions and re-training initiatives. Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department KPI's (Key Performance Indicators). Assists with call handling during high volume occurrences to ensure meeting KPI levels. Provides support to customer service representatives as needed. Manages special projects and allocates resources as needed. Collaborates with Network Management team, Account Managers and Sales teams to gather feedback to enhance service performance. Conducts impact analysis of any changes to service team operations to ensure internal customers are consulted and informed of pending operational changes prior to implementation. Participate in activities designed to improve customer satisfaction and business performance. Assist the training coordinator in the classroom and assist floor training of employees in their department with retraining. Attend client, participant, vendor, provider, or employer meetings when necessary to meet client needs. Bilingual preferred. May be required to lift a maximum of 25 lbs. Essential Qualifications Bachelor's degree preferred, but not required. Prior experience managing teams in a customer call center required. Prior customer service experience serving unions preferred. Prior experience in customer service in high volume call centers, preferably in healthcare, insurance, or a related field required. Experience managing call center volume through use of ACD systems. Previous experience in quality call monitoring and performance coaching, counseling, and progressive discipline. Proficiency in healthcare transactions systems, CRMs, quality call tools and monitoring systems. Ability to create staffing schedules and analyze call center volumes and trends. Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook). Strong time management skills. Knowledge of salesforce is preferred. Knowledge of managed care procedures & claims payment policies. Courteous with strong customer service orientation. Previous multi-channel experience (i.e., voice, email, and chat) a plus. At MagnaCare LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect, and increasing diversity, inclusion, and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all your unique abilities. For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve. Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers' compensation programs, we create benefit plans that address unique needs with precision. Powered by JazzHR H6qT24RHHn
    $31k-38k yearly est. 26d ago
  • Service Supervisor - Martinique Bay

    Education Realty Trust Inc.

    Team leader job in Henderson, NV

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-YM1 BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have valid driver's license to operate a golf cart on property. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $42k-69k yearly est. Auto-Apply 32d ago
  • Supervisor - Customer Service

    Hard Rock Digital

    Team leader job in Las Vegas, NV

    What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the position? Our Customer Service Supervisor will report to the Customer Service Managers and will be responsible for the performance and quality of service provided by a team of specialist who provide betting and account related support to our players via multiple channels including Live chat, email, social media, and voice. Reporting on adherence to goals and objectives, completing coaching, feedback, observations, and regular development meetings setting SMART objectives. You will collaborate with others to analyze, understand, and raise individual and customer wide issues while providing escalation support to your team. You will ensure your team complies with its responsible gambling and regulatory requirements and strives to deliver best-in-class service. Responsible for the delivery of the KPIs of the immediate team, including quality, productivity, and compliance parameters. Supervises the team members, identifying and addressing developmental issues, and coaching opportunities. Prepares weekly & monthly reports summarizing the assigned customer service teams performance. Delivers regular and timely coaching and feedback to the team members to enhance performance. Responsible for the enforcement of organizational policies and procedures to ensure compliance. Ensures proper and timely dissemination of all processes and business updates to the team, based on business needs. Drive performance with team by conducting team activities/contests. Real time monitoring to assist in productivity by monitoring long calls, long hold times, completion of callback requests, and aux code. Identifies opportunities to update or improve customer service procedures and makes recommendations. Resolves problems by identifying and selecting solutions and applying technical experience and precedents. Engage with Management/Training to identify areas of opportunity to develop additional training. Performs other related duties as assigned. Job requirements What are we looking for? You will have experience managing a team of customer service hosts ideally in the online sportsbook or casino environment. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Ability to coach, mentor, lead and motivate others to meet high performance standards and expectations. Excellent leadership and managerial skills that reflect the philosophy of "lead by example." Strong verbal and written communication, be a problem solver who looks for opportunities to enhance policy, process, and tools. Must manage time and priorities effectively by completing tasks in a timely manner. Demonstrated decision-making, critical thinking, problem-solving abilities. Strategy development, execution, performance management, and measurements Must be a Team Player. "Team" has various levels (team, area, site, Business Unit) and we need to be able to support and understand most of them. You will be able to support the recruitment, training and development of a team and nurture an environment where they can excel through encouragement, development, and empowerment. Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor. You have proven experience of operating in a fast paced, changing, and real time environment. Intermediate MS Office outlook, Excel, PowerPoint. Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required. Availability to work flexible hours. AA /AS degree or equivalent experience preferred. 2-4 years of leadership experience. *At Hard Rock digitals' discretion this position may be work from home and adjusted back to “in office” at any time What's in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Retirement benefits Employee Discounts Advancement opportunities Start-up culture backed by a secure, globally recognized brand. Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). All done! Your application has been successfully submitted! Other jobs
    $29k-40k yearly est. 60d+ ago
  • Sr. Java Lead

    Tek Spikes

    Team leader job in Las Vegas, NV

    Partner with business and marketing to Implement detailed customer applications Build microservice applications using best practices Write high-quality, scalable, reusable and fault-tolerant code Write automated unit tests and perform API validations Debug errors, troubleshoot issues, and perform routine performance optimizations Collaborate with Solution Architects and define API schemas Collaborate with front-end developers to integrate UI components with back-end systems Collaborate with Product Owners and Solutions Architect to gather business requirements and groom user stories Set development standards within the team and make sure we maintain high quality technical documentation. Manage a team to deliver new solutions that solve user and business problems for our website Identify and communicate development best practices to the team, enhancing efficiency and performance across the department. Perform technical assessment of the requirements to ensure the possibility of their implementation within a reasonable time. Serve as a mentor, technical leader, and thought leader for a talented team by challenging them and helping them grow. Actively participate in scrum/agile ceremonies Gather and document requirements for development and delivery Contribute code to improve and implement new and existing features Perform code reviews and mentor developers Communicate with business and various other departments Requirements Strong communication skills and collaboration skills to communicate to different audiences (technology leadership, business leadership, team members, etc.) appropriately Ability to understand and translate business/functional requirements to High / Low-Level Designs Experience working in Agile / Scrum / Iterative development methodologies Solid programming experience in Java Spring Boot and RESTful Microservices development Experience in working with one of the concurrency frameworks like Mono, Flux Strong relational database experience in either Oracle, MS SQL, or Postgres Experience with Automated Testing and tools such as JUnit Experience in using tools like Jira, GitLab, Swagger, Postman, SOAP UI Experience using Logging framework and understanding of monitoring tools like Kibana, ELK, Dynatrace Strong understanding of Data Structures, Design patterns and asynchronous programming Strong problem solving and debugging skills 10+ years of software development experience. Knowledge of Agile / Scrum / Iterative development methodologies Background and relevant experience in Financial Domain/Sector Experience working in ORM frameworks like Entity, Hibernate, Dapper Experience in API authentication and Authorization using oAuth Knowledge of queuing or streaming engines like Kafka Knowledge of Docker, GIT, SonarQube and other deployment tools for CI/CD Awareness & Experience in implementing BIAN framework Successfully led cross-functional teams, mentoring junior developers and fostering a culture of continuous learning. Driving code quality standards through regular reviews, workshops, and pair programming sessions. Ownership of the end-to-end delivery lifecycle, from requirement analysis to production deployment. Expertise in Agile and Scrum methodologies, acting as a Scrum Master when required.
    $87k-138k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Operations, Maintenance

    Simon Property Group 4.8company rating

    Team leader job in Las Vegas, NV

    PRIMARY PURPOSE: To ensure that all work ordered is completed on time and according to quality standards and that spending on supplies used to complete maintenance remains within budgetary constraints. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: Troubleshoot maintenance problems that arise and estimate the best course of action to remedy the problem. Inspect riser room equipment, sprinkler systems, fire alarm systems, elevators, etc. as directed. Perform regular roof inspection, clearing debris from roof, around drains, overflows & scupper. Maintain weekly Housekeeping supply inventories. Keep Maintenance and Security vehicle maintenance/mileage logs. Assist in overseeing construction workers and vendors working at center. Make inspection of center lights, wall signs, security lights, restrooms, hallways, common areas to ensure that all lights are operational. Perform exterior lighting audits, summarize findings and coordinate repairs at direction of OD. Administer trash compactor policy, maintain records accordingly. Maintain a work/job schedule for maintenance staff. Supervise Maintenance Workers and issue job assignments. Inspects work performed by Maintenance Staff and reinforces standards set by mall management team. Coordinate and execute work orders for Marketing and Temporary Leasing. Keep an up-to-date tools and equipment inventory. Maintain all tools and equipment in good working order. Perform and log equipment Preventative Maintenance. Assists in creating Preventative Maintenance schedules for HVAC, Plumbing, etc. and coordinates services. Repair projects as needed in center. May include doors, windows, plumbing, electrical, HVAC, painting, tile replacement and parking lot. Assists with maintaining morale. Develop staff members by enhancing their roles and broadening their experiences. Give recognition for good performance and effectively counsel poor performance. Perform daily inspection of grounds & garages, make recommendations for immediate action and coordinate to resolve. Inspect exterior landscaping weekly. Coordinate access for capital spend contractors. Communicates operational requirements necessary to support projects and clearly articulates operational needs & tenant impact to mall management team on a timely basis. In coordination with Mall Management, administers Safety Program. Perform duties as directed by Mall Management. MINIMUM QUALIFICATIONS: High School Diploma or GED preferred. Technical School certifications and/or training preferred. Minimum of 3-5 years of supervisory experience. Must have a basic knowledge of plumbing, heating, refrigeration, cooling, air conditioning, electrical work and carpentry in order to direct the work of others. Must have basic knowledge of fire protection hydraulic system and fire protection alarm systems. Ability to read and interpret documents and comprehend instructions. Ability to effectively present information to departmental management, employees, tenants, and outside contacts. Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to define problems, collection information and establish facts. Valid Driver's License Ability to lift and carry up to 50 pounds The salary range for this position is $55,512.58 - $91,422.05. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.
    $55.5k-91.4k yearly Auto-Apply 60d+ ago
  • Service Supervisor- Las Vegas - Liberty Apartments

    New Earth Residential LLC

    Team leader job in Las Vegas, NV

    Job Description Service Manager Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Have you ever dreamed of running a Command Post and leading a team to the rescue? As our Service Supervisor, you'll oversee a network of beautiful apartment communities and manage a team of talented technicians. Your mission? Ensuring lush, perfectly maintained lawns and gardens, as well as well-functioning facilities, all while keeping residents' high-tech appliances in top shape. It's a big responsibility-are you ready to take it on? Highlighted Employee Benefits: Offering mentor program for all team members Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Preferred Knowledge / Experience / Ability: Capable of following precise oral and written instructions. Strong leader dedicated to delivering exceptional customer service. Self-motivated, able to set priorities, manage time effectively, and achieve assigned goals independently. Problem solver skilled in handling unexpected issues and adapting to priority changes in a fast-paced environment. Collaborative team player with strong communication, organizational skills, and the ability to engage with on-site staff, residents, supervisors, corporate associates, and vendors effectively. Fluent in English; bilingual candidates are encouraged to apply. Skilled in tracking and managing inventory of materials and parts. Physically able to lift up to 50 lbs., including work with chemicals. Proficient in intermediate math, necessary for financial records, budgeting, and fiscal reporting. Available for emergency calls during nights and weekends as needed. Demonstrated proficiency in Outlook, Excel, Word, and internet tools. Attentive to community needs with a strong commitment to maintaining common areas and amenities. Requires a high school diploma or equivalent, along with a solid foundation in business practices. HVAC/R certification is encouraged. Responsibilities: Residential Standards: Provides support by performing general maintenance duties, including: Available for "on-call" duties as needed. Accountable for the independent and timely completion of service requests in occupied apartments, adhering to established company and property standards. Oversees all aspects of property maintenance, focusing on resident satisfaction and contributing to occupancy goals. Engages in preventive maintenance programs and manages the ongoing maintenance and repair of all mechanical systems to preserve the property's value. Ensures that grounds and common areas are kept clean and well-maintained at all times. Performs additional related duties and responsibilities as assigned. Adheres to all safety precautions while executing tasks. Provides courteous and friendly service to residents, ensuring a 5-star experience. Community Inspections and Quality Assurance Review: Conducts new construction walkthroughs as required. Collaborates with landscapers monthly to ensure outstanding curb appeal. Performs quarterly inspections of trash chutes, if applicable. Participates in annual walkthroughs with construction and management teams. Prepares thoroughly for HUD inspections. Financial Performance: Assists in the bidding process for new contracts. Ensures the successful completion of annual capital expense projects. Cultivates and maintains strong relationships with vendors and contractors. Implements effective strategies to reduce maintenance-related costs. I acknowledge that I can perform the essential functions listed above for the Service Supervisor position without any accommodation. Please complete the below link to be considered for the position: ******************************************************************************************* Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: Building Community: Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community. Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation. Enhancing Environments: Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment. Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together. Channeling Resources: Forge connections with vendors and potential partners, establishing communication channels to support our community's needs. Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders: Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles. Guide interested residents through the sign-up process, nurturing the next generation of community leaders. Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here .
    $42k-69k yearly est. 16d ago
  • Customer Service Teammate

    Go Car Wash

    Team leader job in Las Vegas, NV

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $12-14 hourly 60d+ ago
  • Call Center Supervisor

    Skin and Cancer Institute

    Team leader job in Las Vegas, NV

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 5550 Painted Mirage Road, LV NV 89149 The call center supervisor will assist in the onboarding, training and coaching process of call center agents, ensuring that every agent is well prepared for their calls and able to hit monthly performance metrics and follows departmental policies and procedures. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. The supervisor should be analytical, supportive, and prepared to act as a resource to agents. To succeed in this role, one should be focused on helping enhance and build the necessary skills and knowledge among the team members so they can better support patients. You should be supportive, communicative, and attentive What You'll Do: Customer Service Assist with monitoring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, an taking corrective action, if necessary. (AHT, ACW, CPH, AUX, Occupancy, Utilization). Preparing reports and analyzing data to assist management as they determine call center goals. Working with other supervisors and management team members to support agents and maximize patient satisfaction. Interact with customers via telephone, email, online chat, or in person to provide support and information on products or services. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. Ensure that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Making outbound calls/Call back requests Call Center Focus Scheduling for 65+ Dermatology Clinics ; New patient , follow up and cosmetic consult appointments. Performing reschedules for offices changes. Performs other related duties as assigned. What We're Looking For: To perform effectively in this position, the incumbent must have: Required Skills/Abilities Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Understands and proficient in managing call center work flows and call center performance metrics. Proficient in computer skills with the ability to learn new software. Education & Experience High school diploma or equivalent. Customer service experience required. EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, fax, email, phone, Klara, EMA, NoahFace (biometric timeclock), Zoom Call CenterWorkspace What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $28k-42k yearly est. Easy Apply 23d ago
  • Data Center Team Lead

    DSV Road Transport 4.5company rating

    Team leader job in Las Vegas, NV

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - LAS VEGAS, 7375 Lindell Rd, Las Vegas, NV, 89139 Division: Solutions Job Posting Title: Data Center Team Lead Time Type: Full Time The Data Center Team Lead is responsible for operating MHEs for the purpose of moving, locating, relocating, stacking, and counting. Computer data entry is required for receipts, shipments, and inventory maintenance. The Inventory lead is responsible for assisting the supervisor/manager in ensuring the facility is in compliance with quality standards and overseeing the functions of the inventory associates and other such staff. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Delegating work and responsibility to subordinates. * Oversee scheduled shifts and evaluating the working of inventory staff and subordinates. * Analyzes daily cycle counts and reconciles any discrepancies between physical count and perpetual record. * Analyzes directed cycle counts and reconciles any discrepancies between physical count and perpetual record * Audit the daily error report and make corrections as necessary. * Generate monthly data from WMS reports indicating monthly and year-to-date totals of cycle count dollar variances. * Analyze in/outs transactions on material for validity to the product structure. * Report miscellaneous receipts and issues and take corrective action as appropriate. * Distribution leader for Physical Inventory. * Gain complete knowledge of the on-line Inventory Audit Trail to facilitate any research toward corrective action. * Prepare monthly report signifying major problems and updates on projects or assignments. * Perform other duties as assigned (In transit report, shipping adjustments, etc.) * Assist with associate relations and training. * Audit warehouse daily for compliance with safety, security, and quality principles and rules. Maintain a clean, neat, and orderly work area. Promote safety among work crew. § Transmit e-mails to DSV representatives and clients (when required), write corrective/preventive actions, complete reports for operations manager, follow-up with attendance reports, write counseling memos and write/perform evaluations. All communications must be accurate and professional. * Assist with conducting daily startup meetings, encouraging associates to provide feedback and work as a team and help with their development (training), coordinate operations with manager to ensure completion of daily objectives, report and discuss any internal or external issues that involve the operation. * Provide good communication and motivational techniques and ensure all company rules are followed. Provide management with information regarding labor/equipment needs to meet customer demands. Develop team leaders and ensure that associate expectations are being met. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $35k-66k yearly est. 49d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team leader job in Las Vegas, NV

    30045 Full Time Off Broadway Shoe Warehouse The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 3108 Rack Room Shoes 3108 Pay Range: Downtown Summerlin 2310 Park Center Drive Ste 120 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Las Vegas, Nevada US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $24k-30k yearly est. 60d+ ago
  • Picking Team Lead

    Masterbrand Cabinets 4.6company rating

    Team leader job in North Las Vegas, NV

    For nearly 70 years, MasterBrand has been a leader in shaping environments where people gather, enriching lives, and creating lasting memories. As the number one North American residential cabinet business, we take pride in our stylish products, expansive network, and dedicated associates. Join us as an intern and embark on a journey where you'll face authentic business challenges, craft scalable solutions, and make a real impact. Job Description Summary: This position manages all workflow in specified department. Assists Department Supervisor in overseeing, assigning, follow‑up and checking work and participate in production or other production support segment of operations. The objectives for this position are to assist as coach and facilitator to group responsible for continuous and efficient production in desired quantity and quality according to customer requirements by performing the following duties. Other projects may be assigned. Essential Duties and Responsibilities: Under the direction of the Department Supervisor, assigns and directs workers in group with respect to production volume, cost and quality of production and meeting production goals and delivery dates. Assists in achieving maximum efficiency and productivity of group personnel. Encourages efficient utilization of equipment and facilities. Assists in ensuring that work group has necessary resources to complete requirements. Works with Supervisor and group members to develop plans for fulfilling orders according to customer requirements. Assists in updating the work group on information pertinent to the successful delivery of the order. Performs continuous quality control inspections of own work and co‑workers during normal course of operations. Assists in maintaining compliance with Company policies, safety standards, and good house-keeping practices. Maintains work area, equipment and supplies in a neat and orderly fashion. Directs co‑workers to do the same. Assists in training of work group. Assists in identifying training needs and provides technical assistance and training when necessary. Helps facilitate the group process both in meetings and in daily operations. Provides feedback and coaching for group. Assists in developing individual group members in process, team dynamics, basic quality tools, and problem-solving models and techniques. Assists in guiding the work group's problem-solving process toward continuous improvement of quality and productivity measures and, as directed by Supervisor, expediently advises group of any organizational changes that may affect their processes. Orients new members of group. Helps to ensure that group goals are pertinent and clear to all. Helps the group reach consensus of key issues. Interfaces with other departments as necessary. Builds rapport with other organizational units and individuals critical to the group's success. Refers unusual conditions or non‑routine problems to Supervisor. Conveys materials from storage or work sites to designated area. Confers with supervisors of other departments to coordinate flow of materials or products. Operates industrial truck or electric hoist to assist in loading or moving materials and products. Works with planner for daily workload, distribute to production floor Resolve issues on floor (shop orders, material problems, notes, quantities) Also Assists with Final QC and Backs up other Depts. as necessary Interfaces with other departments as necessary. Builds rapport with other organizational units and individuals critical to the group's success. Refers unusual conditions or non‑routine problems to Supervisor. Conveys materials from storage or work sites to designated area. Confers with supervisors of other departments to coordinate flow of materials or products. Operates industrial truck or electric hoist to assist in loading or moving materials and products. Works with planner for daily workload, distribute to production floor Resolve issues on floor (shop orders, material problems, notes, quantities) Also Assists with Final QC and Backs up other Depts. as necessary. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills: Solve problems that require one or two operations. Multiply negative numbers. Calculate averages, simple ratios, simple proportions, or rates using whole numbers and decimals. Add commonly known fractions, decimals, or percentages (e.g., 1/2, .75, 25%). Add up to three fractions that share a common denominator. Multiply a mixed number by a whole number or decimal. Put the information in the right order before performing calculations. Computer Skills: Intermediate computer skills including Microsoft Word and Excel. Other Skills and Abilities: Able to operate and/or use the following instruments and equipment: utility knife, industrial staple gun, industrial glue gun. Must be able to read machine gauges and interpret readings. Other Qualifications: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift up to 50lbs frequently. Able to stand and walk on concrete floor constantly. Manual dexterity required for using various tool such as calipers, wrenches, and screw drivers. Able to reach at full arm's length a distance of 0 to 36 inches in varying directions including upward to eye level frequently. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Qualifications Computer Skills: Intermediate computer skills including Microsoft Word and Excel. Additional Information All your information will be kept confidential according to EEO guidelines.
    $39k-57k yearly est. 60d+ ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team leader job in Las Vegas, NV

    29942 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 455 Rack Room Shoes 455 Pay Range: 15 Las Vegas South Premium Outlets 7400 Las Vagas Blvd. S. Sp 238 A&B About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Las Vegas, Nevada US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $24k-30k yearly est. 60d+ ago

Learn more about team leader jobs

How much does a team leader earn in Henderson, NV?

The average team leader in Henderson, NV earns between $29,000 and $115,000 annually. This compares to the national average team leader range of $37,000 to $126,000.

Average team leader salary in Henderson, NV

$57,000

What are the biggest employers of Team Leaders in Henderson, NV?

The biggest employers of Team Leaders in Henderson, NV are:
  1. Consoreng
  2. Regal Cinemas Corp
  3. H&R Block
  4. Office Depot
  5. Green Valley Grocery Career
  6. The ODP Corporation
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