Patient Services Team Lead
Team leader job in Indio, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Patient Services Team Lead
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Lead a team of employees.
Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest.
With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions.
Relieve staff for vacation and sick-time coverage.
Greet incoming patients and visitors in a friendly and service-oriented manner.
Be a liaison between the physician(s) and the patients.
Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation
Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
Answer phones, and schedule patients.
Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns.
Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients.
Participate in meetings.
Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
Participate in and/or lead various projects to support center operations and quality patient care.
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
At least 3+ years of experience as a Patient Service Representative within a radiology center.
High school diploma
Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment.
Dynamic and knowledgeable leadership attribute
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Customer Experience Lead
Team leader job in Palm Desert, CA
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Primary Job Functions:
Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line
Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed
Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations
Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell
Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience
Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods
Leverage and train walkie talkie expectations for flex of coverage to support customer need
Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment
Who Are You:
Aspiring leader who can educate, drive results, and maintain high standards
You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue
Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance
An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas
Confident and professional communicator
You Also Have:
High School Diploma or equivalent required; 4 year degree or relevant work experience preferred
1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results
Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks
Ability to train and coach associates on selling behaviors to ensure high performance
Flexibility to work evenings, weekends and public holidays
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THSellingSupervisor
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Salary and Other Compensation:
The starting hourly rate for this position is between [$19.00-22.75 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is eligible for commissions in accordance with the terms of the Company's plan.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplySales Lead Generator (Part-time) - Palm Springs, CA
Team leader job in Indio, CA
Job Description
Pay: $18 - $20 per hour + commission Earning potential: $20 - $30/hour on average with commission Part-time
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service.
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training - no HVAC experience required
Career path into Sales Advisor roles
Responsibilities
Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest.
Qualifications
What You Need:
Outgoing personality and willingness to speak with shoppers
Retail, kiosk, or sales experience preferred (not required)
Ability to stand and walk during shift
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance to represent the ARS brand
Must be at least 18 years old and pass a background check
Attend weekly in-office meetings
Note: This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ***********************************
Team Lead
Team leader job in Coachella, CA
Job DescriptionBenefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt
Job Summary
Responsible for assisting in the oversight of gym operations to ensure positive member experience.
Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Assistant Team Leader
Team leader job in La Quinta, CA
Job DescriptionDescription:
Assistant Team Leader
About the Company
Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market.
Join Our Growing Team at Loop Neighborhood Market!
Are you ready to be part of a dynamic, fast-growing organization that's reshaping the convenience store industry? Loop Neighborhood Market is an industry leader looking for passionate, customer-focused individuals to help us redefine the c-store experience.
Our mission is simple: to offer high-quality, better-for-you products, paired with exceptional customer service, and create a fantastic experience from the moment you walk into our stores. If you're motivated by innovation and have a passion for delivering outstanding service, we'd love to have you on our team.
Apply today and help us change the way people experience convenience!
Position Summary:
This position requires individuals who are skilled in both supporting management operations and leading diverse teams. In the role of Assistant Team Leader, you'll aid the convenience store manager in all aspects of the store's operations-a responsibility you'll prepare for through a training sequence that teaches you our in-store retail information system, inventory management and ordering technology.
You will be responsible for tasks such as completing daily paperwork, troubleshooting car wash problems and addressing problems with gas pumps. Leadership duties include, but are not limited to, forecasting, ordering, stocking, merchandising, being a role-model for prompt and courteous customer service and sharing management responsibilities with the store manager.
We expect all our Assistant Team Leaders to embody our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. We all win as one. Living our brand is a critical component for all our roles.
Below is a general outline of some of the roles and responsibilities expected of our Assistant Team Leaders (this list is not all inclusive):
Primary Responsibilities:
Training and coaching new store staff
Assisting in creating schedules in a time keeping system
Stocking products on shelves and making sure the store always looks clean and professional
Forecasting, order, stock, and merchandise products
Ensuring prompt reconciliation of store paperwork
Ensuring prompt, efficient, and courteous customer service to store customers, vendors, and staff
Maintaining a clean, customer friendly environment in the store and surrounding property
Assisting with management of store staff
Troubleshooting and resolving car wash related issues
Fixing gas related issues, such as drive offs and the pumps being down
Additional duties as assigned
Requirements and Qualifications:
High School Diploma or equivalent required
Six to nine months' experience as an assistant manager or an equivalent combination of education and experience
Strong mathematics ability
Strong written and oral communication skills
Desire to be part of a performance-driven team
Reliable transportation to and from your workplace
Employee Incentives:
Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK
Physical Requirements:
The Assistant Team Leader position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.
Additional Info:
Must be at least 18 years of age
Must be able to work various shifts and days of the week depending on business needs
Disclaimer:
The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.
** The company reserves the right to run background checks as a condition of employment
Salary Description
$19.00 - $20.00/per hour
Requirements:
Energy Team | Part-Time | Coachella Valley Firebirds
Team leader job in Palm Desert, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Coachella Valley Firebirds are aiming to build the most entertaining environment in sports. We are looking for some enthusiastic, outgoing, and responsible folks to serve as members of the Firebirds Energy Team for the 2025-2026 season. This position provides a great opportunity to interact with our fans while learning about the operations of a professional hockey team. These members will assist with in-game promotions, contests, on-ice performances, and other activities during each Firebirds home game.
This role will pay an hourly rate of $20.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until December 5, 2025.
About the Venue America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities
Working with the game director and manager on the preparation and organization of all entertainment aspects of the Firebirds' home games
Assisting in execution of game night plans, mascot skits, and all contests/promotions on the ice and in the stands
Staging and maintenance of all in-game props and promotions
Organizing all game night set-up including game night mapping, notes and walkthroughs and other special event needs as required
Engage with fans during pre-game to bring in contestants and participation for in-game promotions and Zamboni rides
Assists in inventory of all props and in-game fan giveaways
Other duties as assigned by Manager, Game Presentation
Qualifications
Attention to detail and great organizational skills
Must be able to work in a fast-paced environment
Strong ability to work well with others in a team environment
Ability to work independently and see projects through completion
Must have flexibility to work nights, weekends, and holidays
High level communication skills
Ability to skate is a plus, but NOT required
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Auto-ApplyStore Bar Lead
Team leader job in Palm Springs, CA
Company: Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.
Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company's Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.
Role Description:
Rebag is actively seeking a Store Bar Lead focused on delivering a best-in-class experience to every client looking at selling their once-loved item working out of our Brickell retail store. This client-focused role involves efficiently advising, educating, processing customers' products, and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment that is led by ground-breaking technology.
Job Responsibilities:
* Deliver best-in-class experience to every client to build familiarity, comfort, and trust
* Capture client information that will build a stronger connection
* Sustain client relationship through CRM systems
* Manage inventory system for store
* Train and assist, along side retail operation team, all store employees on Inventory sourcing systems
* Educate every client on C.L.A.I.R. technology and the resale industry
* Manage customer ticket system for store and ensure all employees are following proper protocol
* Audit all inventory purchased from customer
* Engage and assist in selling items to customers during down time
* Achieve sales target consistently
* Plan and execute schedule for store bar and ensure deadlines are met
* Manage appointment calendar for store
* Communicate to store team clear expectations and training of product buying platforms
How We Measure Success:
* Sales target consistently achieved
* Achieving 60% repeat business
* Ensuring that Digital conversion and Store conversion is being met
* Team is achieving operational training average score on our training platform
* Store team is executing company standards on the floor at al times
* Customer are bringing merchandise into store to Trade
* Operational tasks are being completed by their due dates
* Assisting Store Director and Omni Client Experience Manager in retention of team and succession planning of future leaders.
What We Expect You to Bring To The Table:
* Research and understanding of the resale industry
* Knowledge about luxury goods
* Understanding of what Rebag does, who are our competitors and why Rebag is an essential leader in the resale industry
* Luxury fashion experience in sales and have a knowledge of the luxury resale market
* Experience with CRM and a variety of clienteling/outreach tools, experience with inventory platforms
* Self-motivated and strong background in driving sales
* Proven track record of exceptional performance, high productivity and meeting deadlines
* Multitasking and strong time management
* Strong project planning, tracking & organizing skills
* Excellent written and verbal communication skills; must be able to present data in an organized manner
#Li-OnSite
Auto-ApplyShift Leader
Team leader job in Indio, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
Supports the goals, decisions and directives of Restaurant Management.
Follows all POS comp procedures and cash handling procedures.
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
Shift Manager Requirements
Must be 18 years of age.
Must have the ability to lift and/or move up to 40 lbs. comfortably.
Able to stand for long periods of time, bend, and stoop
Comfortable working occasionally in walk-in coolers and freezers
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
Ability to operate a computer and/or Cash register.
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
Willing to cross-train on various positions within the restaurant.
Requirements
· Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation: Must have reliable transportation to work.
· Accessibility: Must have telephone or other reliable method of communicating with the restaurant.
· Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts.
· Attendance: Must maintain excellent attendance and punctuallity throughout the year.
Job Type:
Full-time or Part-time with flexible scheduling
Shift Supervisor
Team leader job in Indio, CA
Brand summary: In 1959, Bill Larson opened the first Round Table Pizza in Menlo Park, California. He envisioned a gathering place where you could “share a little pizza with someone you love.” Bill believed in using gold-standard ingredients and time-honored recipes to boldly bake hand-crafted pizza worth sharing. Today, we pay homage to Bill's vision by continuing to use only superior ingredients in our pizzas, along with many of his original recipes. At the same time, we are refreshing our brand look - from the logo to the store design itself - to better reflect the extraordinary pizza we bake, and the dreams of our founder.
Main Responsibilities of a Shift Manager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales management Shift Manager Job Description We have a supervisory level opportunity for someone who has 1 to 2 years of restaurant experience (preferably with pizza) and the ability to work evenings, weekends, holidays, and some possible overtime.
Our ideal candidate would enjoy working independently or with a small team and be able to multitask between different positions such as: taking phone orders, making and cutting pizzas, cleaning, organizing, bussing tables, and responding to the immediate needs of our customers.
Shift Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Benefits:
Potential for daily tips when working the cash register
A Positive working environment
Employee discount on food during breaks and when not working
At Round Table, you'll be a part of a team that is working to cultivate an amazing experience for our customers and our employees. If that sounds like something you would like to be a part of, apply today.
F&B Supervisor -
Team leader job in Indian Wells, CA
Supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Tommy Bahama Miramonte Resort & Spa, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.
Responsibilities
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of:
All liquor brands, beers and non-alcoholic selections available to the outlet.
The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Designated glassware and garnishes for drinks.
All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
Daily menu specials.
Guest room layout, locations and room numbers/names.
Manual system procedures.
Daily house count, arrivals/departures, VIPs.
Scheduled in-house group activities, locations and times.
Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Check storage areas for proper supplies, organization and cleanliness. Complete requisition for additional supplies needed and submit to Manager. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Requisition linens/skirting required for business and assign staff to transport such to outlet.
Meet with the Chef to review daily specials items; update board throughout shift.
Ensure that assigned staff reports to work; document any late or absent employees.
Coordinate breaks for assigned staff.
Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
Inspect table/set-ups; check for cleanliness, neatness and agreement with guest's order and departmental standards; rectify deficiencies with respective personnel.
Ensure that all orders are delivered within designated timelines.
Assist staff with their job functions to ensure optimum service to guests.
Answer phone within 3 rings, using correct salutations and telephone etiquette.
Monitor and ensure that all tables/trays are removed from tables according to department procedures.
Assist in taking guests' orders, following specified procedures, as necessary to ensure department standards.
Access all functions of the P.O.S. system in accordance to specifications. Restock journal tape and change ribbons as needed.
Organize, coordinate and direct staff in set-up, service and breakdown of hospitalities in accordance with departmental standards; follow up on special arrangements with respective personnel.
Check bar set-ups, buffet/reception tables and coffee breaks for cleanliness, attractiveness and layout; ensure agreement with function order and department standards; resolve any problems. Ensure replenishment of items as specified and requested by group contact.
Organize, coordinate, direct staff in set-up, delivery and retrieval of amenities in accordance with departmental standards.
Ensure all closing duties for staff are completed before staff sign out.
Provide feedback on staff performance to Manager. Report disciplinary problems to Manager and participate in the counseling of employees.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review status of assignments and any follow-up action with Manager and/or on-coming Supervisor.
Additional Duties & Responsibilities:
Complete and direct scheduled inventories.
Prepare weekly forecast of revenues, covers and labor costs as assigned.
Prepare weekly schedule as assigned.
Prepare and submit daily/weekly payroll and tip distribution records as assigned.
Attend designated meetings, menu and wine tastings.
Interview Restaurant applicants as scheduled by manager.
Stock supplies.
Relieve staff and follow all designated job functions as such.
Expedite on floor or in Kitchen as business demands.
Complete departmental filing.
Qualifications
Meets age requirement to serve alcoholic beverages.
Previous Food and Beverage experience in a fast-pace and high volume restaurant
Knowledge of various food service styles (i.e., French service, tableside flambé service, butler style service).
Provide legible communication.
Compute basic arithmetic.
Ability to:
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest's service needs.
Works cohesively with co-workers as part of a team.
Works with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Ascertain departmental training needs and provide such training.
Direct performance of staff and follow up with corrections when needed.
Suggestively sell
Experience, Education, & Licensure:
State food handler and TIPS certification required.
High school graduate or equivalent vocational training certificate, some college.
Certification of previous training in liquor, wine and food service.
Previous Culinary training is a plus.
Compensation:
Base Pay Start Rate: $24.00
#miramonte
Auto-ApplyShift Leader
Team leader job in Palm Desert, CA
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
SPA SUPERVISOR
Team leader job in Desert Hot Springs, CA
Job DescriptionBenefits:
Direct Deposit
Retirement Plan
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Azure Palm Hot Springs, the desert's premium hot mineral water resort and day spa is looking for our new Spa Supervisor. This is a special property with many unique features that both overnight and day guests come to enjoy, relax and renew. The Hotel has 40 guest rooms in which most have their own private mineral water tub. Our newly opened Oasis has 5 mineral soaking tubs and a reflexology walk to complement our pool area which has 4 mineral spa pools and the largest mineral pool in Southern California. We also have a caf that focuses on healthier fare. Other amenities include a full-service Spa, Himalayan Salt room, Ice room and two saunas. And the property is growing!
We are looking for a talented, experienced Spa Manager.
The Spa manager will report to the General Manager and will oversee all operations including hiring and training of Spa staff.
The Spa manager will also work with hotel reservations and front desk as well as spa reservations overseeing the accuracy of scheduling, assigning therapists, room assignments and ensuring the accuracy of all reservations and posting payments to guest folios. The Spa manager will order all supplies for the Spa and retail facial products, keeping an eye on equipment, maintaining the spa reception and making recommendations to the General Manager for improvements and replacements.
The ideal candidate will be familiar with Spa Soft or comparable software and must be personable, professional and reliable as well as have excellent guest service, leadership and organizational skills.
Shift Leader
Team leader job in Cathedral City, CA
SHIFT LEADER! The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness and time off
Assign duties to specific employees based on role and skills
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
Ensure Team Members work together with their co-workers to prepare items on the Dave's Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
Train new and current team members on tasks
Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
Abide and enforce to the rules and direction given by the restaurant management team
Job Expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities
Complete all required administrative duties and daily paperwork including required checklists
Supervise and perform closing and/or opening activities as directed by the restaurant management team
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Ensure that they and all Team Members abide by company policies and directives
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Certified in all stations following the DHC Training Program
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
F&B Supervisor
Team leader job in Palm Springs, CA
About our Brand
That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor.
We are seeking a dynamic F&B Supervisor to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.Responsibilities
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
Maintain “open door” communication with employees
Uphold the highest standards of hospitality and service, constantly monitoring guest experience
Enforce training programs with the goal of constant improvement, both at the individual and group level
Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service
Develop new and analyze existing procedures that will improve guest patronage under the guidelines of Company's policies
Handles guest complaints in the restaurant area as needed
Inspect and taste prepared foods to maintain quality standards and sanitation regulations
Participate in weekly departmental meetings
Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Assist GM in interviewing, selecting, training, guiding, managing and scheduling personnel
Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
Ensure staff understands their job expectations before holding them accountable
Core Competencies
High School diploma or general education degree (GED)
Two (2) years of related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS, POS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Compensation: $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyTeam Leader - Big Bear
Team leader job in Big Bear City, CA
Seasonal (Seasonal)
Job Title: Team Leader
Terms: Seasonal, full and part time roles available
Pay: $21/hour base wage, plus tips.
Requirements:
Expect weekend and holiday work. Valid Drivers License . Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not !
About us:
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental delivery now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below:
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.
About the role:
Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.
Perks and Benefits:
Free Alterra Mountain Company Employee pass:
Unlimited access to all AMC owned resorts
Ability to upgrade to full Ikon Pass at heavily discounted rate
Ability to ski everyday*
Barring blackout dates at Deer Valley
Access to 645+ industry discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401K benefit and match for ALL staff members over 18 years old
Location specific, customer service-based bonuses (4 total in-season)
Primary Responsibilities:
Opening and closing the shop daily
Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift.
Plan delivery routes, support calls and pickups for the current and upcoming shift.
Respond to customer phone calls, text messages, emails and voicemails in a timely manner.
Dispatch ski technicians on reactive support calls
Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc.
Setting up the next shift for success
Upselling existing guests via phone calls/texts in predelivery communication
Secondary Responsibilities:
Sizing guests in the proper equipment for orders as they come into our system
Schedule work assignments for the following shift.
Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements
Assisting labor management during slow periods
Taking reservations and issuing refunds
Assist with delivery and support service operations as needed
Auto-ApplyShift Supervisors - San Jacinto
Team leader job in San Jacinto, CA
About Us
JOIN OUR SHIFT SUPERVISOR TEAM IN SAN JACINTO, CALIFORNIA
BETTER BUZZ COFFEE is opening soon in SAN JACINTO, CALIFORNIA!!
Better Buzz Coffee is seeking SHIFT SUPERVISORS to help us open our newest location!
Better Buzz Coffee
1580 S. San Jacinto Ave
San Jacinto, CA. 92583
*****************************
Pay range: $17.50 - $20.00/hr. Once the store opens to the public, you will then be part of a tip pool.
Our tips have been historically averaging between $4 - $5/hour.
If hired, we will train you in a nearby location.
We are looking for people to work at least 28 hours and up to 34+ hours per week. The higher pay range is for our new supervisors that are able to be scheduled 34+ hours/week.
Life's BETTER with you on our team! Help us create a
BUZZ
that is felt, seen, heard & remembered. We inspire our guests to rise early, dream big & have fun!
We are always pushing forward, growing & improving to ensure we are the absolute best we can
bee
for our guests & teams!
Better Buzz Coffee is a local USDA Organic Certified Coffee Roaster with multiple current locations and growing. We source and roast all our coffees and we are dedicated to our purpose of providing the Better Buzz experience by fueling each day with exceptional coffee and food in an inspiring environment.
Perks:
Work with like - minded coffee enthusiasts
Opportunities for career growth & clear pathway for development
35% retail, food & drink discount
Free drinks & food on shift
Dedicated training time with a certified training ambassador
High energy environment
Responsibilities
Deliver the Better Buzz experience, fast and friendly service, with a community approach to coffee
Be knowledgeable and enthusiastic about coffee, tea, drink preparation, food items, and products
Prepare and serve beverages and food items consistently by adhering to all recipe standards
Help run smooth breaks, meal period and shifts
Assist with setup, cleanup, stock work, and special tasks
Maintain a clean and inviting store environment for guests and team members
Qualifications
Minimum of 1 year experience in fast paced food service/hospitality preferred
Previous fast paced coffee experience preferred
Prior supervisory experience preferred
Drive-Thru experience is preferred
Guest service focused, solution oriented
Ability to communicate clearly and professionally with guests and coworkers
Must be available to work 30 hours/week including weekends and holidays
Must be able to work 5 days of the week and 2 of the 3 busiest shifts
Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs
We encourage you to be different, be bold & be authentically you! Better Buzz will not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic. We value all our team members and strive to create an environment that is enjoyable & personally fulfilling.
Auto-ApplyRoad Runner Express Shift Lead - PART TIME
Team leader job in San Jacinto, CA
The Shift Lead for the Roadrunner Express is responsible for overseeing the Clerks on the shift. The Shift Lead also acts as a Clerk during their shift when needed. The Shift Lead may be responsible for opening and closing responsibilities for store. The Shift Lead will be responsible for training new Clerks and providing overall assistance and supervision. This position is responsible for monitoring customer service levels and ensuring policies and procedures are followed.
This is a part-time position. Scheduled hours per week average 20 - 30 hours a week based on business needs.
DUTIES AND RESPONSIBILITIES
Although other duties may be assigned, the essential duties include the following:
Operates the Point-of-Sale system providing customer service at the register.
Provides training, development, coaching, and supervision to Clerks.
Oversees daily work of Clerks.
Assists store management in auditing.
Walks the store and ensures that all merchandise is stocked and displayed in a safe and attractive manner.
Handles cash management for the store, including closing out drawers, according to policy and procedure.
Familiar with and follows operating procedures.
Assists store management with maintaining quality brand image and standards.
Ensures high levels of customer service and provides resolution for customer disputes
EDUCATION/EXPERIENCE
High School Diploma or GED preferred
Six (6) months or more of retail experience
Six (6) months or more of previous customer service experience
Preferred previous supervisor or lead experience
Food Handler's Card or the ability to obtain a Food Handler's Card within 30 days of employment.
SKILLS
Ability to lead others using persuasive, non-confrontational traits
Demonstrates a willingness to solve customer disputes using a calm demeanor
Has the ability to learn new systems and train Clerks on systems
Introductory level computer skills
Supports store management goals for sales and customer service
BEHAVIOR
The vision, goals, and objectives of the Soboba Economic Development Corporation require the Shift Lead at Roadrunner Express to perform in both a professional and personable manner. The way the Shift Lead relates to fellow co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and fellow Team Member is a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation and Roadrunner Express is not accepted.
Other: Demonstrates a commitment to the cultural beliefs and values of the Soboba Economic Development Corporation and Roadrunner Express. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community.
REQUIRED
Current California Identification.
Ability to lift up to 45 pounds unassisted.
All applicants are required to complete the pre-screen Background Clearing and Drug Testing
Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg.
Auto-ApplyTeam Lead
Team leader job in Cathedral City, CA
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt
Responsible for assisting in the oversight of gym operations to ensure positive member experience.
Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Premium Clubs Supervisor | Full-Time | Acrisure Arena
Team leader job in Palm Desert, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas to including the Silvercrest Level, Chairman's Club, and Artist Compound. The Premium Clubs Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Premium Clubs Supervisor will assist the Director of Premium with projects including training, inventory and special events. The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business needs.
This role pays an hourly rate of $26.00-$28.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until October 31, 2025.
About the Venue
Acrisure Arena is the home of the Seattle Kraken's American Hockey League (AHL) team, Coachella Valley Firebirds, and includes an adjoining community ice skating facility that serves as a year-round community gathering space and the training center for the CV Firebirds.
Responsibilities
Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs
Ensures all clubs are set prior to event
Responsible for ensuring quality and hospitality throughout all Premium Club areas
Responsible for communication between counter parts of the department
Responsible for organization and preparation of events
Responsible for supervising team members on non-event and event days
Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
Monitor and maintain food quality
Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition
Have full knowledge of food and beverage menu items and accompaniments
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests
Supervises the set up of club functions including linens, dishware, glassware and silverware.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly impaired and taking action to cut off alcohol to such individuals
Enforces all Oak View Group policies and procedures.
Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors.
Qualifications
Ability to supervise the work of others.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
Proficency in Microsoft office (Excel, Word, Outlook, and Teams)
Proficency with Oracle or similar POS system is a plus
Education, Qualifications and Experience:
At Least 2-3 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
Bar operational knowledge and supervision is a plus
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCage Shift Supervisor
Team leader job in San Jacinto, CA
Under the direction of the Cage Shift Manager, the Cage Shift Supervisor's role is to oversee the daily shift activities within the cage/main bank location(s) and monitors the performance of cage personnel. They are responsible for the protection of company assets by ensuring team members comply with all company policies, procedures, gaming regulations, internal controls and gaming-related federal laws. As part of the management team, the Cage Shift Supervisor must promote a positive work environment by encouraging teamwork, providing effective leadership, and demonstrating excellent guest service skills that are consistent with our “Soboba Service Standards.”
Duties/Responsibilities
Functions as a cashier in the cage, kiosk, and main bank facility. Based upon business demands, ability and experience.
Ensure all transactions are performed promptly and efficiently while applying positive communication, interpersonal and team skills with internal/external guests at all times.
Provides proper security, accountability, and control of all company assets (i.e., keys, currency, company funds) within an assigned cage, kiosk, and main bank facility.
Ensures compliance with policies and procedures, Gaming Commission regulations, and Internal Controls.
Complete all required forms, logs, and reports for transactions.
Accountable for counting, verifying, and documenting all monies and revenue both in and out of the cage, kiosk and main bank.
Counts and records all tip reporting in accordance with the T.R.D.A. for all casino team members receiving tips.
Drive a company vehicle between Casino, Country Club and Roadrunner Express
Prepares and processes all bank deposits and exchanges.
Approve all check cashing and cash advance transactions.
Drop, fill, and reconcile automated currency dispensing units.
Process payouts of slot jackpots.
Process table games fills/credits.
Issue, redeem and approve markers for lines of credit.
Counts and prepares opening and closing cash inventories at the beginning and end of each shift.
Accurately counts and processes daily revenue.
Receives, verifies and documents daily slots/table games revenue from count team.
Complies with BSA/AML, MSB and OFAC regulations.
Provides training for newly hired or promoted cashiers.
Maintains excellent grooming and personal conduct according to Soboba Casino Standards.
Apply positive communication, interpersonal and leadership skills with internal/external guests at all times.
Ensure appropriate communication with Cash Operations Manager and other departmental leaders.
Investigate cashier discrepancies.
Direct the operation of the cage/main bank to be in accordance with established policies, procedures, and gaming regulations.
Must be self-directed, self-motivated and demonstrate initiative on a daily basis.
Monitor the overall day-to-day operations within the department.
Provide recognition for exceeding standards, reinforcement for meeting standards, corrective feedback, and performance management.
Other duties may be assigned at management's discretion.
Supervisory Responsibilities
Assist hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Education/Qualifications
Must be 21 years of age, or older.
High school diploma or equivalent, required.
Minimum two (2) years handling large cash volume as a bank teller/casino cage experience, required.
Previous supervisory, lead cashier experience or combination of casino experience, preferred.
Currency machine repair experience a plus.
Any combination of education, experience and training that provides the required knowledge, skills and abilities.
Basic computer skills required.
Must be able to provide evidence of eligibility to work in the United States of America
Certificates, licenses and registration
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Required to submit to and obtain negative results on all drug and/or alcohol testing.
Must have a valid California Driver's License.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
401k Plan
Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee
Employee Assistance Program
Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
Reward and Recognition Program (Quarterly, and Annually)
Team member Incentives
Discounted Team member meal
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