Team leader jobs in Islip, NY

Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview Under the direction of the Director of Medicaid, the Medicaid Care Manager Team Lead ensures that staff adhere to the Medicaid contractual requirements, policies and procedures, and workflows established to manage the vulnerable Medicaid population. The Medicaid Care Manager Team Lead manages the daily activities of the Medicaid team (Care Managers and Care Management Associates) to ensure quality outcomes in the delivery of member-centered case management including reduction in emergency room visits and hospital admissions, improved member satisfaction, improved member health, and cost effectiveness. Work Shifts 9:00 A.M - 5:00 P.M Duties & Responsibilities Provide clinical guidance and supervision to assigned Care Managers and clinical support staff to promote efficient and effective delivery of care management services Supervise day to day activities to make certain that case management services are provided in accordance with clinical guidelines, established processed and MetroPlusHealth organizational standards. Supervise the entire care management workflow including case referrals, assignments, interventions and goal setting, follow-up/follow-through activities, documentations, and escalations. Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care. Review, develop and modify day to day workflows to ensure timely follow up. Perform ongoing quality review of cases to ensure accuracy and compliance. Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performances. Utilize data to track, trend and report productivity and outcome measures, work with the management team to implement necessary improvement strategies. Coordinate Interdisciplinary Care Team rounds with providers, care managers and care management associates, this include scheduling meetings, identifying members for presentation, and ensuring completion and documentation of follow up activities. Collaborate Behavioral Health to develop strategies and best practices that lead to desired goals and objectives for members who are co-managed. Use expert verbal and non-verbal communication skills to motivate and gain co-operation of members and their caregivers. Resolve issues and mitigate conflict encountered during daily operations, appropriately escalate issues to the Director of Medicaid Identify and report potential risk, operational opportunities, and barriers encountered. Conduct monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to case management staff. Create and submit operational weekly/monthly/quarterly reports. Work with the leadership team to develop and implement ongoing training and development efforts. Actively participate in staff training and meetings. Encourage regular communication and inform staff of relevant departmental and organizational updates. Develop and maintain collaborative relationships with clinical providers, facility staff and community resources. Ensure staff comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures. Perform other duties as assigned by Director. Minimum Qualifications Bachelor's Degree required, Master's in nursing preferred. A minimum of 5 years of Care Management experience in a health care and/or Managed Care setting required. Minimum of 2 years managerial/leadership experience in a Managed Care and/or healthcare setting required. Proficiency with computers navigating in multiple systems and web-based applications. Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook. Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) Issued by the New York State Education Department (NYSED). Integrity and Trust Customer Focus Functional/Technical Skills Confident, autonomous, solution driven, detail oriented, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive. Strong verbal and written communication skills including motivational coaching, influencing, and negotiation abilities. Holds themselves to high standards of excellence Time management and organizational skills. Strong problem-solving skills. Ability to prioritize and manage changing priorities under pressure. Ability to work closely with member and caregiver. Ability to form effective working relationships with a wide range of individuals. #MPH50 #LI-Hybrid Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

Supervises and coordinates the day-to-day business operations of clinical and non clinical support activities, including monitoring internal processes, coordinating activities between the clinical and non-clinical staff, and supervising support functions to facilitate efficient clinical operations. Makes recommendations on operational improvements for the department. Works under general supervision. What We Provide: Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do: Supervises the day-to-day operations of VNS Health Plans Medical Management clinical and non clinical staff. Makes recommendations to the development, utilization, and evaluation of internal processes to ensure customer satisfaction, efficient operations, and accurate and timely resolution for all complaints and issues. Monitors workflow procedures and systems for an efficient and timely operation that is responsive to customers (members, discharge planners, VNS Health employees, physicians, families, etc.) and operational needs. Troubleshoots difficult customer service issues, facilitates problem resolution and directs staff in addressing and resolving day-to-day operational issues. Assists management team in the development of long- and short- range objectives for department, which includes system and operational rollouts and coordination of non clinical support functions to facilitate effective clinical operations. Provides input to the Education and and Quality department regarding training needs for new initiatives. Participates in the overall planning, implementation and evaluation of such programs. Works with management to develop and implement strategies and actions to improve the quality of the team's performance, which includes participation in workflow reengineering, process improvement, risk mitigation and computer application development activities. Ensures adherence to regulatory and VNS Health Plans standards to ensure compliant operations and department's readiness for internal and external audits. Oversees business operations, workflows, utilization and schedules; contributes to systems design and implementation; and participates in developing standards to measure, maintain and maximize efficiencies and meet operational needs. Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance, and recommends hiring, promotions, salary actions, and terminations as appropriate. Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required Education: Bachelor's Degree in Nursing or other health related degree for RNs required Work Experience: Minimum three years progressive customer service or business operations experience, preferably in a health care environment. Required Supervisory experience Preferred Proficient in Personal Computers applications, including Microsoft Word and Excel Required Knowledge of medical terminology, pharmacology information and /or insurance terminology Required Strong knowledge of operations of manual and automated office systems and procedures Required Strong knowledge of third party payer requirement for reimbursement Preferred Strong operational skills with attention to detail Required Pay Range USD $93,400.00 - USD $116,800.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

$15,000 Sign-On Bonus or Student Loan Assistance! MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees. At MJHS, quality care is our mission. We are committed to creating a workforce as diverse as our community. We have a great culture; we offer great benefits that include a work/life balance and competitive rates. MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have stated that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. MJHS Home Care provides advanced clinical services and emotional support to patients recovering from illness, injury, or surgery. With a comprehensive range of services supported by an integrated health system, patients can recover in the familiar surroundings of their home. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients You will also review patient insurance information; coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right In addition, you will be responsible for precepting new nurses and for supervising your peers on their field visits Graduate from an accredited School of Nursing; BSN preferred. Minimum of 3 years Homecare field experience - required; Supervisory or leadership experience - preferred NYS RN (Registered Nurse) license. Valid Driver's license. Oasis Certification preferred. Knowledge of Home Health regulations. Ability to supervise, mentor, and coach home care nurses. Computer skills including EMR and Word

Hybrid Working: 4 days in-office, 1 day remote At Harnham, we've specialised in Data & AI recruitment for nearly two decades, building a global reputation as the market leader. Our New York office has established a strong foundation across both permanent and contract markets, and we're now looking for a Team Manager to lead the next phase of growth within our Contract Recruitment division. This is a hands-on leadership role for someone who thrives in a fast-paced, delivery-focused environment. You'll be billing actively across both client and candidate sides, while managing and developing a small team of consultants. The role offers immediate impact and clear progression toward senior management as the team continues to scale. The Opportunity As a Team Manager, you'll take ownership of a warm and growing contract desk in one of the fastest-moving markets within Harnham. You'll work with leading clients across the U.S., managing relationships, mentoring junior consultants, and driving commercial performance. You'll ideally bring experience managing a team of 2-3 recruiters, joining us to take on leadership of our junior team members with the opportunity to grow that team further over time. What You'll Be Doing Leading from the front, billing actively while coaching and developing a team of junior consultants. Building and expanding client relationships across the Data & AI contract market. Driving performance through structured 1:1s, pipeline management, and target setting. Supporting consultants' professional growth through hands-on training and mentorship. Collaborating with senior leadership to shape commercial strategy and long-term team development. Why Join Harnham? Market Leadership: Join the world's leading Data & AI recruitment business with over 15 years of global expertise. Earning Potential: Competitive base + up to 30% uncapped commission on personal billings, plus team commission and performance bonuses. Growth Opportunity: Clear pathway to Senior Manager level as you scale the contract division. Supportive Culture: Work in a high-performance, collaborative environment that values development and accountability. Learning & Development: Access to dedicated leadership training, peer mentorship, and ongoing professional growth. Who We're Looking For A 360 contract recruiter with a proven billing track record. Experience managing or mentoring recruiters (ideally 2-3 direct reports). A strong relationship builder who can deliver for clients and develop people. Someone who thrives in a fast-paced, high-activity environment. Ambitious, commercial, and ready to help shape the future of Harnham's Contract division. Join a business where your impact will be visible, your success rewarded, and your career progression defined. Apply now or reach out for a confidential conversation.

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

We're working with a rapidly scaling digital-health company that's rethinking how consumers access and manage care. Their platform empowers patients with transparency, choice, and a seamless experience in navigating key parts of the healthcare journey. As Product Lead, you'll own the consumer experience end to end - driving engagement, satisfaction, and growth across a high-volume, patient-facing platform. This is an opportunity to join an early-stage, product-first team where you'll shape strategy, lead experimentation, and deliver real impact for millions of users. What You'll Do Own the roadmap for patient engagement and conversion, driving meaningful outcomes across the consumer journey. Use experimentation, data analysis, and user research to uncover insights and inform product strategy. Define and deliver high-impact features through close collaboration with engineering, design, and operations. Balance user needs, partner expectations, and business goals to make bold product decisions in a fast-moving environment. Lead cross-functional execution, ensuring smooth delivery from ideation to launch. What You'll Bring 4+ years as a Product Manager at a fast-paced tech company, ideally with a focus on consumer-facing experiences. Track record of improving engagement, conversion, and retention through data-driven product development. Strong analytical and communication skills - fluent in metrics, funnels, and A/B testing. User-centric mindset with experience conducting research or usability testing. Comfortable in an early-stage, collaborative, and highly iterative environment. Based in the NYC metro area (3+ days per week in Brooklyn HQ). Bonus Points Background in healthcare, fintech, or other complex regulated industries. Experience in marketplace products or growth-focused consumer applications. Technical fluency (comfortable querying data or partnering closely with engineering). Why Join Shape a product used by millions of consumers and providers nationwide. High visibility - work directly with leadership across product, engineering, and operations. Competitive compensation, benefits, and meaningful equity.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticutmarkets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Route Planning and Safety Awareness Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE. Understand and provide leadership to achieve and communicate about safety goals and objectives. Analyze drivers' routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified. Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards. Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program. Conduct route observations and coach drivers on safe driving and monitor progress. Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees. Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors Perform route vehicle inspections - safety lane. Respond to vehicle accidents and conduct preliminary investigations. Survey a new stop for safe service. Monitor/supervise DVIR pre and post trip activities by driver Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances. Maintain accurate route documentation, service records, and regulatory paperwork. Customer Experience Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience. Understand missed pickup goals and meet or exceed expectations related to those goals. Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders. Interact with customers to solve and rectify any issues and improve the overall customer experience. Communicate any changes/needs to the appropriate contact for Municipal work. Onsite customer visits may be required periodically. Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company. Efficiency Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives. Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner. Understand missed pickup goals and meet or exceed expectations related to those goals. Review weight audit activity - following a truck. Route audit to ensure we are not picking up cancelled customers. Work with Dispatch to manage door traffic. Monitor employee attendance, punctuality, and performance. Verify proper waste segregation and disposal procedures are followed. Employee Engagement Create a collaborative, communicative team environment and drive employee engagement with the Company Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company. Requirements and Qualifications:: 3+ years of experience in waste management operations 2+ years of supervisory experience in waste management, transportation, and/or logistics services Experience with route optimization and efficiency improvement. Associate's degree or higher in Business, Logistics, or related field preferred or equivalent in work experience Knowledge of DOT requirements for commercial vehicles Strong analytical skills Knowledge of PowerBI preferred Computer skills (Microsoft Outlook and basic Excel) Must have desire and ability to learn the company's software applications Must possess strong written, verbal and interpersonal communication skills Defensive Driving (Smith System 5 Keys) Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Bonus: This role is bonus eligible. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $90,000.00/Yr. Salary Range Maximum: USD $105,000.00/Yr.

Property and Casualty Insurance Industry NYC Collaborate with Underwriters to facilitate the issuance of general liability and casualty policies, along with any necessary endorsements, which involves entering required information. Conduct research and deliver underwriting analysis on account details while ensuring compliance with relevant regulations. Join forces with Underwriters to determine the necessary support for both new and renewal policies by identifying and compiling pertinent account information needed for quoting or issuing policies. Oversee the diary system to guarantee that all required information is collected within set deadlines. Work alongside designated resources to uphold an organized diary system and maintain proper file organization. Support Underwriting in tasks such as submission clearance, rating, creation of binders, policy issuance, cancellations, endorsements, renewal preparations, and complying with state and federal regulations. Ensure that account documentation is well managed and maintains appearance and completeness, including correspondence, proposals, endorsements, and cancellations. Carry out additional responsibilities as assigned. Participate in regularly scheduled meetings with underwriters to review accounts, renewals, and the risk management requirements for each client. Over five years of experience in the insurance sector specializing in artisan and general contractor roles. Producers License is required upon starting. Skilled in using the Microsoft Office Suite. Strong skills in written and verbal communication. Capable of working independently while effectively engaging with internal staff and department managers.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At Mango, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. We are currently recruiting for a Floor Supervisor for our MANGO Soho Flagship store in New York , New York located at 561 Broadway. What would your day to day look like? Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales. Key Responsibilities: · To ensure and provide an excellent level of customer service in the store · To ensure the team possesses good product knowledge and is aware of the key performance indicators · To be familiar with and offer services according to the needs of customers in order to maximize sales · To organize and distribute tasks and positions to each member of the team · To ensure that sales targets are implemented, achieved and exceeded in store · To maintain the image of the store in order to make it attractive and commercial · To know and apply the visual merchandising standards of the brand and of the season. · To participate in updating the Merchandising and Rotation schedules We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable. Requirements: · Prior experience in retail sales is preferred · Must be a sales-driven, goal-oriented individual · Passion for customer service, styling, and product · Flexible availability, including weekends and holidays · Must have a positive, high-energy, friendly, outgoing, and engaging personality. · Must be willing to take the first step to initiate contact with the customers and identify their shopping needs. · Strong time management and communication skills · Ability to manage multiple and competing work priorities, demands, and changes What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. The pay range for this position at commencement of employment is expected to be between $21.50 - $24.00/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time. You got it? We like you!

Key/Essential Functions & Responsibilities Provides day-to-day support and direction for Speech Language Pathologists to ensure the therapeutic needs of students are met with person-centered speech, language, feeding and Augmentative and Alternative Communication (AAC) services, supports and interventions in alignment with MSA's mission. Oversees and ensures compliance with regulations and best practices for speech and language-related services provided by the multi-disciplinary team, regularly collaborating with applicable MSA leadership and other departments to support development and implementation of clinical interventions that support attainment of educational and therapeutic goals. Ensures provision of appropriate therapeutic interventions, services and supports to students through implementation of individualized plans that support attainment of documented therapy goals by properly trained, certified, licensed and/or otherwise qualified staff following appropriate levels of supervision and safeguards, in accordance with all applicable rules and regulations. Regularly performs all duties of Speech Language Pathologist as indicated in Speech Language Pathologist - Education Services for an assigned caseload of students and provides coverage for caseloads of other Speech Language Pathologists in their absence, as needed. Oversees and evaluates effectiveness of speech and language related services, ensuring that Speech Language Pathologists implement appropriate methods, plans and resources to support the safety and wellbeing of students including during mealtimes. Monitors, reviews and provides feedback regarding speech and language-related needs and individual student support plans in collaboration with Speech Language Pathologists, MSA leadership team and other stakeholders, identifying trends and unmet needs, proposing and overseeing implementation of solutions and revisions to correct issues and deficiencies or to update services and plans as individual needs change. Regularly communicates and advises on MSA policies and procedures with families and MSA staff, providing support, guidance and resolutions to specific concerns or issues relating to speech and language interventions for individual students; escalates concerns to Director of Clinical Services, as needed. Maintains a safe, secure and compliant work environment by understanding, communicating and keeping current with all applicable processes, procedures and requirements for documenting, tracking and reporting (e.g. workplace injuries, incidents, absences, leaves, etc.). Provides support and guidance for Speech Language Pathologists and Clinical Fellows, consistently applying and enforcing school policies, procedures and productivity standards and addresses concerns or performance issues in collaboration with Director of Clinical Services through discussions and plans for corrective actions, as needed. Plans and monitors staffing, scheduling and caseloads for speech and language-related services, ensuring maintenance of appropriate coverage with consideration for scope of practice and skillset in assignment of responsibilities. Participates in interview, selection, placement and/or reassignment processes for Speech Language Pathologists, providing feedback and making recommendations to MSA leadership. Conducts regular check-ins with and formal observations of Speech Language Pathologists and Clinical Fellows to ensure clear communication and understanding of job expectations, policies and procedures, to assess impact of therapeutic interventions and to provide regular feedback, coaching and development, appropriately documenting supervisions, developing plans for growth and professional development. Ensures speech and language staff are actively pursuing required education, continuing education and/or professional licenses in accordance with all requirements and are appropriately maintaining and documenting professional license, certification(s) and/or registration(s) for their assignment. Provides training and oversight for Speech Language Pathologists, Clinical Fellows and graduate interns and for other MSA staff supporting therapeutic activities and implementing feeding plans and/or AAC. Provides clinical supervision as authorized by State of New York, which includes providing and appropriately documenting supervision for individual staff pursuing clinical hours required for NYS licensure and/or clinical internships. Initiates, reviews or approves staff status, work hour, promotions, demotions, transfers and/or other adjustments for staff, ensuring changes are appropriately submitted in Workday in a timely manner. Ensures timekeeping records and approvals through Workday are completed accurately and on a timely basis to support payroll processing; identifies concerns with attendance, work hours and/or time tracking, resolving with staff or coordinating resolutions and coverage with MSA clinical leadership, when needed. Supports Speech Language Pathologists with developing and writing appropriate therapeutic goals for students and ensures timely and accurate completion of all documentation relating to services for individual students including applicable assessments, annual therapeutic goals and plans, regular/annual progress reports and session notes; edits and/or reviews specific cases as needed to address concerns or issues and provides information to other departments and leadership regarding individual students, as requested. Ensures that Speech Language Pathologists are communicating with and involving parents in their child's activities and progress and communicates directly with parents regarding therapeutic interventions or specific concerns, when needed. Participates in recurring clinical and other related or schoolwide meetings including specialized or student-specific needs, supports and/or training; may attend other interdepartmental and schoolwide meetings as requested. Remains current with developments and new interventions, technologies or ideas relating to speech, language, feeding and/or AAC through research and/or continuing, professional or other education. Researches and identifies potential external partners and resources that may enhance or further support therapeutic interventions or families and/or establish community service, internship or educational opportunities and presents findings to Director of Clinical Services, facilitating connections and implementations as directed. Participates in the planning and facilitation of speech and language-related activities including school and parent trainings and assists with planning and administration of schoolwide events, activities and/or fundraisers in collaboration with MSA leadership. Complies with and ensures compliance with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperation with appropriate entities in any inspection, inquiry or investigation. Performs all other duties, as assigned. To view minimum requirements and the full job description, please use the link below: *****************************************************************************************************************************************

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.00 Maximum Salary: $28.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission-critical for most companies, but 90% of AI projects haven't deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production. We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI. Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers. Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise. Our mission is to empower humanity with better answers everywhere. Customer Success & GenAI Enablement Lead We're looking for a hybrid thinker and doer - a high-caliber GenAI Solutions & Success Strategist who thrives at the intersection of emerging technology, customer strategy, and post-sales execution. This role is 60% solutions consulting and project management, 40% customer success management. You will play a pivotal role in enabling our customers to derive maximum business value from our GenAI-enablement platform - serving as a trusted advisor, value architect, and long-term success partner. Your core mission: help forward-thinking companies turn GenAI potential into reality using Shelf. Key Responsibilities Strategic Consulting & Enablement (50%) Act as the strategic advisor for GenAI adoption - guiding enterprise clients on real-world implementation of AI initiatives. Map customer use cases and business objectives to tailored GenAI solutions through Shelf. Lead solution design efforts, drive integration scoping, and steer customers through successful deployments. Proactively identify opportunities to improve knowledge structures, enrich content pipelines, and optimize GenAI workflows. Customer Success Management (40%) Own long-term post-go-live customer success, driving product adoption, satisfaction, and expansion. Develop measurable success plans with KPIs tied to business value and GenAI impact. Build deep relationships across technical and business stakeholders (IT, data, product, etc.). Surface and drive expansion opportunities by aligning platform capabilities with customer pain points and new initiatives. Lead QBRs, performance reviews, and renewal conversations with clear, data-backed value delivery. Processes Development and Improvement (10%) Create and document playbooks, guides, and helpful resources Review, improve and iterate on existing processes with the goal of creating the best experience possible both externally and internally What Success Looks Like Measurable GenAI impact stories delivered at your accounts. High Net Dollar Retention (NDR) and low churn across your book of business. Repeatable playbooks and frameworks you've helped build to scale customer onboarding, value realization, and GenAI enablement. What You Bring Experience 4+ years in Customer Success, Solutions Consulting, or a hybrid post-sales role at a B2B SaaS company - preferably in startup or scale-up environments. Track record of driving expansion and retention across complex enterprise accounts. Strong domain knowledge of Generative AI trends, unstructured data pipelines, and enterprise AI use cases and hands-on experience working with such tools (e.g. building agents and automation flows). Familiarity working with value metrics like Net Dollar Retention (NDR) and connecting them to strategy and outcomes. Skills Deep consultative ability - can identify opportunity, architect a solution, and lead execution. Strong technical acumen with the ability to collaborate with product, data, and engineering stakeholders. Confident communication across senior business and technical audiences. Working proficiency with tools like Snowflake, Mixpanel, Looker, or analytics platforms. Hands-on skills designing health scorecards or creating customer-facing content (knowledge bases, onboarding tutorials). What Sets You Apart You thrive in ambiguity and are energized by solving complex, open-ended problems. You're ambitious, outcome-oriented, and willing to outwork the average to achieve exceptional results. You have a founder-like mentality - you care deeply about customer outcomes and move with urgency and ownership. We Offer Competitive salary Generous equity grant in the form of company stock options Open PTO Comprehensive health and wellness packages Why Shelf GenAI will be at least a $4 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan We've been helping our customers prevent knowledge mismanagement since our founding in 2017 We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months Our Values: Quality - We're united by our focus on world‑class Quality. Quality in all things - starting with everything that leaves your desk. Everything you touch - every email, report, campaign, and piece of code - should be outstanding. Your work product should blow people away. Having people look at what you've done and say, “Wow.” That's the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship-your ability to make things better. Momentum - for us means that you should know that the things you're responsible for are moving forward. When you look around and see something that's stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don't wait for it to come to you-reach out and create movement. All the time. Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete. Hard Work - We're here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win. Learning Agility - We're innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That's incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing. Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they're the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you'll share with every team you're on at Shelf. Our company stories are about thriving through real difficulty…together. Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what's best for the organization as a whole.

Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description The Associate will be a part of the private equity fundraise management team within Brookfield's Global Client Group, working closely with fundraise management leadership and a broader subset of professionals across the firm dedicated to the private equity platform. The main focus of the role is supporting the fundraising lifecycle for Brookfield's private equity funds, ensuring that all stakeholders in the organization contribute their expertise to the design of fundraising strategies and all stakeholder groups deliver their respective roles throughout each stage of the lifecycle. In this role, the Associate will: * Support FMT leadership in all stages of the fundraising lifecycle, collaborating with internal functional partners and business group leads, in addition to external advisors. * Work with FMT leadership to develop and implement fundraising strategies to generate investor interest and drive momentum, working closely with Client Relationship Managers to meet quarterly and annual fundraising objectives. * Proactively monitor and tactically adapt and adjust the fundraise strategy as circumstances change. * Facilitate key decisions throughout the fundraise process with all stakeholder groups. * Prepare fundraise updates and participate in GCG leadership meetings, as required. * Facilitate communication/collaboration with Diligence Management, Marketing & Content, Client Relationship Management, Investor Relations, Legal, Compliance, Finance & Operations and the Investment Teams. * Proactively create and manage fund-specific marketing materials, including offering memoranda, investor presentations, case studies, fact sheets and other documents related to private funds. * Facilitate the planning of road shows, conferences, thought leadership and other fundraise/marketing focused events or communications. * Conduct private fund/competitor research/limited partner landscape (both qualitative and quantitative). * Identify issues and proactively manage risk. Qualifications Required: * Post graduate degree in finance, business management or another relevant discipline Experience Required: * 4+ years of experience in fundraising for private fund strategies, including closed ended funds * Demonstrated understanding of the LP landscape and preferences, styles and requirements across key regions and investor types * Strong strategy/product knowledge and ability to communicate (internally) details of fund and fundraise approach * Strong financial analytical capabilities and investment reporting experience. * Strong global stakeholder management experience. * Experience in high volume processes and technology enabled solutions. * Experience with the private equity asset class strongly preferred. * Institutional fund marketing sales and/or support experience a plus. Key Competencies/Behaviors Required: * Strong relationship management skills across multiple countries, being able to flex communication style to diverse geographies, team members and investors. * Excellent planning and organizational skills. * Shares information with team members in a clear and concise manner. * Able to develop a strong internal/external network. * Proactively seeks opportunities to get involved in more challenging projects. * Ability to multi-task and work in a very fast-paced and team-oriented environment. * Excellent interpersonal, analytical, and creative problem-solving ability. * Strong written and verbal communication skills including preparation and delivery of presentations. * Self-motivated and proactive, both with respect to managing workload and own professional development. * Ability to motivate others to think, persevere, and execute on ideas that are out of their comfort zone. * Have a focus on development of others, giving feedback and when required having difficult conversations * Ability to read, speak and write fluent English. * Advanced PowerPoint, Word, and Excel. Salary Range: $120K - $160K Our compensation structure is comprised of a base salary and a short-term incentive program (cash bonus). Cash compensation tends to vary based on geography to account for local market conditions and is set to be market competitive. Compensation decisions are based on a number of factors including relative experience, overall years of experience, industry experience, education and designations Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning. They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success. Responsibilities: * Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required. * Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team. * Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition. * Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues. * Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes. * Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations. * Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.). Required Skills: * Familiarity with insurance and/or investment management market concepts a plus. * Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences. * Microsoft Excel (VLookUp, SUMIF, Pivot Tables, VBA, etc.). * Strong computer skills, including proficiency in Microsoft Office. * Excellent attention to detail and strong documentation skills. * Outstanding verbal and written communication skills. * Strong organizational and interpersonal skills. * Exceptional problem-solving abilities. Education and Experience: * Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field. * 7+ years of directly applicable experience (reconciliation, accounting, or finance). * 2+ years demonstrated success in a people manager role. * Experience delivering measurable KPIs weekly and monthly in prior roles. * Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred. Salary Range $120,000.00 - $168,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning. They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success. Responsibilities: Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required. Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team. Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition. Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues. Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes. Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations. Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.). Required Skills: Familiarity with insurance and/or investment management market concepts a plus. Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences. Microsoft Excel (VLookUp, SUMIF, Pivot Tables, VBA, etc.). Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Education and Experience: Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field. 7+ years of directly applicable experience (reconciliation, accounting, or finance). 2+ years demonstrated success in a people manager role. Experience delivering measurable KPIs weekly and monthly in prior roles. Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred. Salary Range $120,000.00 - $168,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Description Who we are: Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations. Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities. We are a fast-growth scale-up, rapidly growing our global presence, footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future. What we're looking for: Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners. You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow. Core Responsibilities: The core responsibilities for this role include, but are not limited to; Be the first point of contact between our clients and the business Review, respond and resolve client enquiries within agreed SLA's Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration Conduct thorough root cause analysis and query trending to identify strategic remediation actions Oversight of processing checklist completion on a daily basis Understand and track current and future workloads and prepare appropriate plans to ensure balanced assignment across the team Adapt and assign resources appropriately to manage daily and forecast workloads Proactively monitor team capabilities and plan for remediation of identified gaps in knowledge Work in partnership with global operations hubs and other internal stakeholders Execute daily tasks with a client focused approach Ask questions to challenge the status quo Identify opportunities for process, platform and control environment improvements Liaise across the company to coordinate participation and engagement with the change agenda Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation Oversee the day-to-day management of team workloads and priorities Act as point of contact for the team to internal / external partners and stakeholders Continuously develop team members through structured appraisals, training and ongoing feedback Maintain clear communication channels in to and out of the team Provide cover for the Team Manager as necessary Execute administrative managerial duties on a timely and efficient basis Ensure that the team are aware of, understand, and operate in a way to achieve, its goals and objectives Ensure that the goals of the team align with those of the department and the company Lead the hiring and training of new employees to the team Produce management information metrics to support performance monitoring Create a culture of inclusion and belonging, leading by example Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner Be an ambassador for the team, Operations and Proxymity, always Requirements 3 years'+ experience within a client service environment or equivalent experience Proven experience of effective workflow management across teams Proven supervisory experience, managing, coaching and developing diverse teams Understanding of the Securities Services industry and Asset Servicing products or similar Proven project management skills Strong attention to detail Excellent written and verbal communication skills Proficient in Microsoft suite of applications Self-sufficient yet team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients Ability to execute in a high pressure, fast paced environment Excellent organisation with a flexibility to manage changing priorities and respond to time constraints Fast learning to understand complex business processes and initiative to build necessary knowledge Innovative mindset to identify opportunities for process and control improvements Seeks and acts upon feedback with a focus on personal development Desirables or willingness to learn: Knowledge of the Investor communications industry and practices Experience of working within a start-up / scale-up organisation Problem solving and critical thinking skills Experience of managing diverse, offshore and remote teams Fluency in another language Knowledge of programming / coding languages and applications Benefits 401K plan Private health insurance 25 annual days leave Birthday off in addition to annual leave Access to Absorb Learning Improved family-friendly policies Work your way 2 duvet days a year 1 volunteer day a year 4-week sabbatical after 4 years at Proxymity Workation - Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. Companywide parties twice a year Team drinks A company wins programme To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

About Schumacher Schumacher & Co. is an innovative interior design company disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home.” Schumacher designs and produces some of the world's most beautiful fabrics, wallcoverings, trims, furniture, and accessories. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what's come before, and a drive to make our products with enormous care and attention to detail. Schumacher is a globally recognized company with many showrooms both domestically and internationally. Our competitive advantage in the industry is people. Our employees are our most valuable asset. F. Schumacher & Co is deeply anchored in our company core values ,which are as follows: Preserve The Entrepreneurial Spirit Take Ownership & Accountability Be Solutions-Oriented Demonstrate Courage Practice Adaptability Embrace Collaboration We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. About The Role We're looking for a proactive IT Team Lead to oversee day-to-day operations of our internal IT helpdesk. You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization. This role is ideal for someone who enjoys mentoring, thrives in a fast-paced environment, and is passionate about driving process improvement. Job Responsibilities Manage and mentor a team of Tier 1 and Tier 2 support specialists Monitor ticket queues and ensure SLA adherence and issue resolution Handle escalations and provide hands-on technical support when needed Maintain and improve internal documentation and the IT knowledge base Develop and optimize helpdesk workflows, ticket routing rules, and automation Identify trends in support issues and work with Tech Ops leadership on long-term solutions Collaborate with P&O on onboarding/offboarding processes Support endpoint management, asset lifecycle, and inventory accuracy Job Requirements 3-5+ years of IT support experience, with at least 1-2 years in a lead or supervisory role Strong experience with modern ticketing systems (e.g., Jira Service Management, Zendesk, FreshDesk) Solid understanding of endpoint management (mac OS, Windows, MDMs like Kandji or Intune) Comfortable with Microsoft o365 and SaaS administration Experience creating and managing internal IT documentation Excellent communication and problem-solving skills Familiarity with basic scripting or automation (bonus) Prior experience in a fast-paced startup or growth-stage company (nice to have) Benefits Package Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family. Wealth Benefits Competitive Salary Corporate Annual Profit Sharing 401K Plan Health Benefits Dental Coverage Medical Coverage Prescription Drug Plan Vision Coverage Health Savings Account (HSA) TELADOC Other Benefits Paid Time Off (PTO) 10 Company Holidays Bereavement Leave Life Insurance Flexible Spending Accounts (FSA) Short-Term Disability (STD) Long Term Disability (LTD) Parental Medical Leave Child Bonding Leave Employee Discount We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Salary Range $90,000-$115,000 USD

Job Description Emergency Ambulance Service (EAS) is a private company providing medical transportation solutions for our patients and clients. EAS is seeking an experienced senior manager in the EMS field to fill a position in our Bohemia Location. This position is responsible for overall direction, planning, implementation, and maintenance of both Emergency Medical Services and routine transport services to communities and facilities served by EAS Oversees the Operations Department consisting of EMS Operations, Dispatch, Patient Scheduling in accordance with the organization's Statement of Values Ensures proper leadership and staff coverage to meet daily projected ambulance runs Oversees coaching, guidance, discipline, and/or termination for team members and Operations leadership Responds to senior management inquiries regarding EMS performance Maintains standard operating policies, procedures and guidelines for services, personnel, equipment, and vehicles Confirms timely and accurate implementation, personnel training, and compliance Monitor and ensure compliance with all external contracts Qualifications: Minimum of 3 years experience in EMS Experience with managing staff Ability to organize, manage and communicate with all staff and senior executives.

Operational Leads: Responsible day-to-day management of complex direct service programs, for example, Humanitarian Emergency Response and Relief Center (HERRC) facilities, which offer direct service provision, resource navigation, and temporary shelter to single adults, adult families, and families with children.