Post job

Team leader jobs in Jeffersonville, IN

- 408 jobs
All
Team Leader
Customer Service Supervisor
Service Supervisor
Shift Supervisor
Operations Team Leader
Team Service Leader
Site Leader
Team Leader/Trainer
Managing Supervisor
Operation Supervisor
  • Shift Supervisor

    JRN Inc.-KFC 4.0company rating

    Team leader job in Shelbyville, KY

    About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
    $31k-43k yearly est. 14d ago
  • Team Lead - Shift Operations

    Penn Station East Coast Subs 4.5company rating

    Team leader job in Elizabethtown, KY

    Employee is used mainly to prepare and serve food, run the register, open and close the store on a periodic basis, maintain store cleanliness, provide customer service, oversee crew members and learn the role of an assistant manager. This employee is working their way into an Assistant Managers position. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provides professional customer service and can address customer complaints Supervises crew members when General Manager and Assistant Manager are not present. Effectively opens and closes the store. Must be eighteen (18), as required by law, because employee will use the slicer equipment Demonstrates knowledge of Health Department Guidelines and operates their shift within those parameters Delivers deposits to the bank on behalf of the store. Only with valid drivers license and auto insurance. Demonstrates ability to work all of the Stations as described in the Training Manual, including but not limited to: Cashier/Order station, Weigh station, Grill station, Bread station, Wrap/Runner station, Fry station. Displays knowledge of working stations so thorough that employee can float to other stations in the food production line. Performs all aspects of prepwork including, but not limited to, handling all types of meat and vegetables, including chopping onions Maintains store appearance through cleaning the bathrooms, floors, tables, countertops and other duties as assigned. Operates the register in a competent fashion. This job has supervisory responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively present information and respond to questions from groups of managers, customers and the general public. Mathematical Skills Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Abilility Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should be capable of being trained to operate the POS register in a competent fashion. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear, stand and walk and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is occasionally required to taste or smell. Most lifting or pushing involves food cases, dishes, trash and restaurant equipment. The employee must regularly lift and/or move up to 10 pounds. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or push up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job, the employee is regularly required to be exposed to fumes or airborne particles. The employee is occasionally required to work in wet or humid conditions, work near moving mechanical parts, toxic or caustic chemicals, outdoor weather conditions, extreme heat, risk of electrical shock and potential gas exposure. The noise level in the work environment is usually moderate. Required qualifications: 18 years or older Legally authorized to work in the United States
    $27k-39k yearly est. 1d ago
  • Operations Supervisor

    Dayton Freight 4.6company rating

    Team leader job in Charlestown, IN

    Shift Available: 12:00 PM - 9:00 PM As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Responsibilities Compile production and service records and measure conformance to standards Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements Set up appointment freight deliveries Perform and or assists with billing, rating, manifesting and analysis of freight weight and size Maintain excellent communication with external and internal customers Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel Ensure that Service Center premises are protected and maintained Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations Assist with the facilitation of information meetings with Service Center team members Effectively handle special assignments as directed Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $53k-67k yearly est. Auto-Apply 60d+ ago
  • Operations Site Leader - Renewable Energy

    Morgan Stephens

    Team leader job in Bardstown, KY

    Plant Operations Manager - Renewable Energy Operations - Bardstown, KY 40004 Full-Time | Direct Hire | 15% Bonus Potential | Relocation Assistance Available About the Opportunity A global renewable energy company is seeking an experienced Plant Manager to oversee the launch and management of a new start-up facility near Bardstown, Kentucky. This is a hands-on leadership role reporting directly to the U.S. General Manager, offering full accountability for site operations, P&L management, and strategic execution. The selected candidate will help build and lead a high-performing team in a brand-new state-of-the-art facility while shaping a data-driven and safety-focused culture. This position offers relocation support for qualified candidates within approximately two hours of Bardstown or those seeking to return to Central Kentucky and enjoy a more rural lifestyle. Key Responsibilities • Lead the day-to-day operations of the site, ensuring safe, compliant, and efficient processes aligned with corporate standards. • Manage the full Profit & Loss accountability for the site, including budgeting, cost control, and financial reporting. • Develop and implement site strategies, KPIs, and performance metrics to ensure business goals are achieved or exceeded. • Establish a culture of operational excellence, data-driven decision-making, and continuous improvement. • Oversee all site personnel, fostering collaboration, accountability, and professional growth across departments. • Serve as the primary contact for third-party relationships, regulatory bodies, and corporate stakeholders. • Coordinate with global leadership and support teams to align on performance standards, policies, and objectives. • Participate in the on-call escalation process and ensure effective emergency response readiness. • Travel to the company's UK facility for a 1-2 month training and knowledge transfer program prior to site start-up. Qualifications • Bachelor's degree in Chemical Engineering or Mechanical Engineering from an accredited institution. • Minimum 10 years of related operations experience, including at least 5 years in leadership roles managing teams of 10+ people. • Proven background in manufacturing, production, or renewable energy sectors. • Demonstrated experience managing P&L, operational budgets, and performance metrics. • Strong SHEQ (Safety, Health, Environment, and Quality) compliance knowledge and commitment to safe work practices. • Ability to lead cross-functional teams, mentor staff, and promote accountability and performance excellence. • Excellent data analysis, reporting, and problem-solving abilities with advanced Excel and presentation skills. • Must have reliable transportation and be open to living and working in a smaller community setting. • U.S. Citizenship or Green Card required. Preferred Qualifications • Experience in anaerobic digestion, renewable fuels, or chemical process manufacturing. • Knowledge of Lean, 5S, and process optimization methodologies. • Experience in EHS compliance, PSM site operations, and PLC control systems. • Background in engineering maintenance management and site commissioning or start-up. • Prior exposure to malt distillation, co-production, or agricultural-based manufacturing is a plus. Compensation and Benefits • Salary Range: $130,000 - $140,000 per year • Bonus: Up to 15% annual performance-based bonus • Benefits: Comprehensive medical, dental, vision, and 401(k) with 100% company match up to 5% (and potential discretionary additional 5%) • Relocation: Lump-sum assistance available for qualified candidates • Travel: International training trip (1-2 months) to Great Britain required • Industry: Renewable Energy / Manufacturing (Chemical, Pulp, Paper, Mineral)
    $34k-74k yearly est. 60d+ ago
  • Inbound Customer Service Supervisor

    Televerde

    Team leader job in Madison, IN

    Job purpose At Televerde, we strive to delight our clients! When we delight our clients, we create limitless opportunities for individuals across the globe, we wouldn't be able to do this without the Inbound Customer Service Supervisor. The Inbound Customer Service Supervisor will lead, motivate, and develop a team of Customer Service Representatives (CSR) to ensure optimal productivity, workflows, and superior customer service is delivered to our clients. The Customer Service Supervisor will provide effective training and development to ensure our clients are delighted and will oversee policies and procedures to ensure compliance. This individual will work closely with various business lines to meet company objectives. This position is a Full-Time Opportunity located within our partner DOC facility. Essential Functions and Responsibilities Lead, Motivate, and Develop team members to meet and exceed customer service objectives. Ensure optimal workflows are in motion and forecast, prioritize, delegate, and oversee workflow to deliver superior customer service to clients and customers. Continuously review and audit the team's performance to ensure quality assurance and KPI's are met or exceeded by CSR's. Document, track, and report daily, weekly, and monthly metric reports on employee performance measures. Manage, review, and approve team members timecards with high levels of accuracy. Handle escalated calls and sensitive customer inquiries in a professional and timely manner. Serve as a resource and subject matter expert for process changes, quality audits, system enhancements, and customer facing processes and product offerings. Conduct interviews and process new hires as needed. Vocalize recommendations and assist in the implementation of goals and objectives, workflow revisions, scheduling, to provide superior customer service. Will also implement policies and procedures. Effectively communicate with various business lines and stakeholders to resolve issues and meet company objectives. Analyze call volume trends and workflows and report system issues to IT service desk promptly. Additional Projects as assigned by management. Qualifications Provide detailed and accurate performance reports on CSRs in a timely manner. Ability to handle customer grievances in a professional manner and provide coaching and feedback to representatives who handle grievances. Act as a role-model, mentor and develop representatives to align them with promotional opportunities. Technological aptitude and ability to stay abrupt of technological advancements and service offerings. Exceptional Communication skills with all lines of business Education and Experience High School Diploma or GED (Required) Associates Degree or Higher (Preferred) 5 Years of Customer Service Experience or related experience 3 Years of Call Center Experience (Preferred) Experience leading call center representatives (Preferred) This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice. Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-43k yearly est. Auto-Apply 33d ago
  • Retail Team Leader (IN, Jeffersonville)

    Five Star Breaktime Solutions

    Team leader job in Jeffersonville, IN

    Position Overview: Retail Team leader will share responsibilities for retail merchandising operations at a branch/division level. Acts as a relief retail merchandiser for vacation, open and training routes. This position supports the execution and compliance of plan o grams, promotions and retail initiatives as set forth by the company. Assists the Retail Team Manager and Division leadership in training, coaching and counseling, and directing daily retail route operations assigned to his/her team. This includes but is not limited to customer retention, price execution, promotional compliance, customer satisfaction, product and cash variances, adherence to delivery schedules, interviewing and training new merchandisers, inventory accuracy, ensuring a safe work environment, and the team's fleet maintenance. Keeps management updated on team performance. Responsible for filling in on various routes for assigned team and delivering quality service at or above industry standards. Maintains good customer relations to promote increased sales and exercises tact and courtesy in servicing customers. Retains knowledge of entire product line. When filling in on route, the Retail Team Leader is accountable for: Responsible for loading, delivering and merchandising of items such as: soft drinks, non-carbonated drinks, coffee products, cups, condiments, snack items, fresh food, and sundries to customer's place of business contracted by Five Star. Verifies orders received and reconciles noted variances following outlined operational procedures. Replenishes market and vending items, cleans and sanitizes all vending /micro market equipment and display/checkout areas, inventories market and vending items, and collects all cash/coins within designated retail markets and vending locations assigned to his/her specific route or as requested by management to properly establish item levels per company guidelines. Replenishes and rotates stock to ensure first-in and first-out product utilization in reach-in coolers, on shelves, coffee racks and in vending machines in designated client retail locations per company SOP guidelines. Properly displays product (straight-up and facing forward). Identifies and removes unsold product from customer locations that is beyond the best-by date or will be past the best-by date prior to the next service. Responsible for proper picking, dating and handling of perishable food products. Ensures all cold food and milk products are always refrigerated and within guideline temperatures. Verifies and records temperatures on refrigeration logs, notifies management when temperature exceeds safety zones. Responsible for executing all company plan-o-grams and promotions as prescribed by corporate and division management standards and timelines. Ensures all fixtures, kiosks, DVRs, headers and machines are in good working order, properly placed, and with no obvious defects or in need of repair. Accurately records transactions on appropriate delivery tickets and/or electronic devices to include free standing payment centers. Maintains in good working order all assigned electronic devices and other peripheral devices (dex keys and printers). Accountable for all receipt of goods, invoice or delivery tickets, cash/coin received or collected, and product delivered or wasted. Conducts inventory reconciliation in accordance with company and division procedures. Utilizes operating system and handheld inventory devices in accordance with Company SOP to accurately maintain product inventory levels. Orders replacement inventory to ensure adequate supplies are on hand to meet client needs while maximizing product rotation. Reports all theft, vandalism, or inventory shortages to management immediately. Assists company management with communication to customers of new products or services. Responsible for setting up merchandise and sales promotion displays. Issues sales promotion materials to customers. Listens to and resolves service complaints on-site or via communication with management and/or service techs. Conducts minor service and adjustments on machines such as water filter exchanges, cleaning of brewer sprayer-head, replacing light bulbs and receipt paper, and replacing other small machine components. Reports all out of service equipment to designated managers, maintenance repair service operators and service dispatcher. Maintains a clean and organized company vehicles and, where applicable, storage rooms. Completes daily pre-trip inspection of assigned vehicle, utilizes the assigned fuel card for that vehicle, utilizes and keeps private an assigned fuel personal identification number (PIN). Notifies branch management of any maintenance requirements of assigned vehicle. Complies with all DOT regulations and adheres to Company guidelines for all safety, loss prevention, cash handling and inventory controls. Ensures a safe work environment; performs job safely. Reports any unsafe acts or work conditions to the appropriate manager. General Requirements: Must be able to lift 50lbs+; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis. Must be at least 21 years old (DOT) and have a valid driver's license. Must be able to consent to a pre-employment background check. Must be able to consent to a drug screen. Ability to follow workplace safety policies and guidelines. Benefits: Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc. Position Information: Status: Full-Time About Five Star Breaktime Solutions: Join one of the nation's largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro-markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service. Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO/Disabled/Veteran
    $36k-72k yearly est. 60d+ ago
  • Quality Team Lead

    Pharmacord LLC

    Team leader job in Jeffersonville, IN

    Quality Team Lead Location: Jeffersonville, IN Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process. Please Note: * PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly. * We will never request your bank account information at any stage of the hiring process. * We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at ********************** As a Team Lead on our Quality Services team, you'll have the opportunity to make a difference in the lives of our patients by ensuring that what we do as a company is done with the highest level of quality and customer service. You will assist Supervisors and the Quality Leadership by serving as a super user of Quality systems and a subject matter expert of the Quality and Operations processes. With this in-depth knowledge, you will be expected to provide assistance to team members who need help resolving problems and with side-by-side training. Collaborating with the program leadership, you will help maintain current SOPs and work instructions for Quality. This role requires a high level of ownership, integrity and leadership and will put your problem-solving skills to the test! This role will also interact with clients periodically and will be one of the faces of quality. You'll help the team compassionately deliver an exceptional experience to our internal and external clients. You'll adjust your approach to the team's needs by communicating clearly, focusing on the accuracy of details, and ensuring that what we do is done properly and according to our SOPs. A typical day in the life of a Team Lead will include the following: The responsibilities include, but are not limited to the following: * Write and update work instructions for ongoing training needs * PharmaCord Lynk Task Force * Identify and pull through enhancements * Identify and pull through system validations in effort to prevent Benefit Specialist/Case Manager errors * Lead training for new hires - both classroom and side by side * Assist with continued training for all team members * Audit PowerBI and PharmaCord Lynk to ensure data accuracy * Lead Insurance Navigation roll outs for companywide initiatives * Assist program leadership as needed * Perform Team Lead responsibilities in addition to their Case Manager/Benefit Specialist role * Other duties as assigned This job might be for you if (must have requirements of the role): The candidate must possess the following personal attributes: * Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners) * Organized with time management skills * Strong communication skills * Ability to handle personal health information with confidentiality * Commitment to honesty and integrity * Professionalism and a strong sense of proper business and customer service etiquette * Clear verbal and written communication skills * Accountability for results * Ability to plan and prioritize tasks and strong attention to detail * Proficient emotional intelligence (ability to recognize emotions and their effects) * Ability to manage disruptive impulses and handle potentially stressful customer interactions * Proficient computer skills * Adaptability to change * Personal initiative and commitment to team and organizational goals * Ability to work effectively within a team * A positive attitude! Requirements: * Bachelor's degree strongly preferred or equivalent experience required * 3 years' customer service, payer benefits (reimbursement, prior authorization, etc.), healthcare industry experience is preferred. Ideally the Team Lead will have experience working as a Case Manager. * In-depth knowledge of the Program(s) that the team lead would be supporting strongly preferred * Proven work experience as an informal leader within the group * Demonstrated performance aligned with PharmaCord core values * Ability to work any 8.5-hour shift between 8 am to 8 pm, Monday to Friday required - it is required in this position that the Team Lead can work any shift as needed * All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19 * We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year) Physical Demands & Work Environment: * While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. * Although very minimal, flexibility to travel as needed is preferred. * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. * Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact. Once you land this position, you'll get to enjoy: Our Benefits & Perks * Company paid Short-term Disability (STD) * Increased competitive 401(k) company match up to 4% * Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees * PharmaCord has not increased healthcare premiums in the past 4 years * Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents) * Wellness discounts of up to $260 per year for participation in wellness program * Annual HSA employer contribution * Company paid and voluntary Life Insurance options * Voluntary Life, AD&D and Long-Term Disability Insurances * Paid Parental Leave of Absence * Wellness and Employee Assistance Programs * PTO benefits, flex days and paid holidays * Employee Referral Program * Ambassador Program * Tuition reimbursement program up to $5,000 per year Competitive Compensation & Flexible Working * Competitive starting pay rates * Yearly merit increases * Toll reimbursement program (valued at $678.60 per year) A Career You'll Love * Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021 * Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace * Opportunities for advancement with a company that supports personal and professional growth * A challenging, stimulating work environment that encourages new ideas * Exposure to many learning and development opportunities * Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience * Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more! Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
    $36k-72k yearly est. 20d ago
  • Patient Access Team Lead - 2nd shift

    BHS 4.3company rating

    Team leader job in Elizabethtown, KY

    Baptist Health is looking for a Patient Access Team Lead to join our team in Elizabethtown, KY The Patient Access Team Lead must be able to coordinate staff and duties on his or her shift and maintain the daily operation of patient access or pre-access areas. Assist in the training process for new and current employees. Coordinates lunches and/or breaks as needed. Act as a leader for their scheduled shift and ensure proper protocol is followed. Maintains patient and employee privacy and confidentiality. Enforces, follows and supports all processes, policies and procedures and ensures all staff are updated and trained when changes occur. Requirements · High school diploma or equivalent required. · Minimum 6 months experience in management or access services related field (registration, pre-access, patient accounting, and financial services. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
    $40k-90k yearly est. Auto-Apply 9d ago
  • Customer Service Supervisor - Frankfort

    Bankatcity

    Team leader job in Frankfort, KY

    Equal Opportunity Employer Summary Description Responsible for supervising and coaching the CSR staff. Ensures delivery of City's phone and CSR service standards to provide excellent customer service. Leads and coaches CSR staff to identify customer needs and act on referral opportunities. May open new accounts and deliver additional services at the branch. Ensures cash and branch audits are completed per branch guidelines. Essential Functions Supervises and coaches CSR staff Ensures delivery of City's customer service standards to provide excellent customer service, resolve routine and complex problems and identify customers' financial needs Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments Maintains and balances a working cash supply Displays a positive and professional attitude at all times Maintains current knowledge of bank products and services Works closely with Manager and branch team to generate new business Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust Actively participates in branch campaigns and incentives May open new accounts and deliver additional services at the branch May be responsible for branch vault or ATM cash, or serve as a backup for these roles Completes all training within predetermined time limits Adheres to all bank regulatory, audit, and compliance policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Position Requirements High school diploma or equivalent Previous supervisory experience preferred 1-2 years of retail/customer service experience required, with sales experience preferred Displays professional dress and demeanor Personal computer proficiency Cash handling experience preferred Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs Work is generally performed indoors in environmentally-controlled conditions Critical Skills / Expertise Excellent customer service and sales skills Excellent oral communication and listening skills Knowledge of (or ability to learn) the bank's operating systems, policies and procedures
    $26k-38k yearly est. Auto-Apply 47d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Team leader job in Frankfort, KY

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $26k-38k yearly est. 16d ago
  • On-Site Team Leader - TigerCub Village

    Spencer County 3.0company rating

    Team leader job in Taylorsville, KY

    QUALIFICATIONS: A high school diploma or GED; CDA or higher; Child friendly; energetic; creative and flexible; previous child-care experience; working in a setting with diverse learning styles; great PR with public; strong reading and writing skills; organizational and record keeping skills; computer skills; infant / child CPR, and Basic First- Aid training; *Degree preferred. JOB GOALS: To efficiently and pleasantly oversee the smooth and effective operation of the TigerCub Village Enrichment program so that the program's maximum positive impact on the education of the children can be realized; to perform highly responsible child-care duties and provide clerical support to the Director of the program for the successful implementation of the Board of Education's TigerCub Village Enrichment School Program. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Previous experience in a child-care setting required; Strong reading and writing skills; possess organizational skills; Basic computer skills with data entry; Use of copy machine; Light bookkeeping experience; Possess leadership qualities; Good oral and written communication skills; Ability to maintain a pleasant attitude and to establish and maintain effective working Relationships with students and others while working effectively under minimum supervision; Infant/child CPR training; Basic First- Aid training; Child abuse and neglect training; Ability to establish and maintain a variety of complex and confidential files and records; Ability to work confidentially with discretion; Ability to work or lead in an organized setting with diverse ages and learning styles. On-Site Team Leader must agree to obtain his/her CDA if he/she does not have CDA or higher. PERFORMANCE RESPONSIBILITIES: Work with a group of students according to age group to staff ratio If the Director is not present in the facility, the Team Leader shall carry out the duties of the Director. Will assure that guidelines from the state cabinet for Human Resources are reviewed and abided by Checks in/out students - requires parent or specified designee to show I.D. and sign register *Keeps track of attendance Friendly greeting and PR Will obtain (21*Stars requirement) hours of orientation and child development training Agree to attend CDA training as required by Stars participation if necessary The ability to assist in the planning and implementation of a variety of activities designed to enhance a child's developmental, educational, and social needs, but not limited to: arts and crafts, organized games, study time/academic support, group topical discussions, snack, recreational activities and free play that support the educational standards. Dispensing only doctor prescribed medication and documenting according to state requirements, (No other medicine unless written instructions are provided from a doctor). Good organizational skills and record keeping skills Computer use and data entry Light book keeping and receipt writing Monitoring activities and schedules The ability to supervise students of elementary age with or without special needs The ability to encourage positive behavior and self-esteem in students through the use of natural and logical consequences Assists in orientation of new employees and substitutes Assists in ordering of supplies and snacks as needed Assists in the preparation of all program reports If applicable works with the principal or director on discipline referrals Will be responsible for following the direction of the Program Director and School Principal Use of proper CPR and first aid certification skills as trained if needed Maintaining cleanliness of areas used by Bear Care Program Flexibility to accept various duties assigned by the Director as needed Will implement knowledge gained from 6 hour orientation class PHYSICAL DEMANDS: Work is performed while standing, sitting and/or Requires the ability to communicate effectively using speech, vision and Requires the use of hands for simple grasping and fine Requires bending, squatting, crawling, climbing, Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A STATE AND FEDERAL CRIMINAL HISTORY BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT. FOR THIS TYPE OF EMPLOYMENT, A BACKGROUND CHECK IS REQUIRED OF THE FOLLOWING: NATIONAL SEX OFFENDER PUBLIC WEBSITE, KY CHILD ABUSE NETWORK REGISTRY AND KY SEX OFFENDER REGISTRY. FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE CRIMINAL HISTORY BACKGROUND CHECK AND A LETTER, PROVIDED BY THE INDIVIDUAL, FROM THE CABINET FOR HEALTH AND FAMILY SERVICES STATING THE APPLICANT HAS NO ADMINISTRATIVE FINDINGS OF CHILD ABUSE OR NEGLECT FOUND THROUGH A BACKGROUND CHECK OF CHILD ABUSE AND NEGLECT RECORDS MAINTAINED BY THE CABINET FOR HEALTH AND FAMILY SERVICES
    $58k-108k yearly est. 60d+ ago
  • Supervisor, Deal Management

    Cardinal Health 4.4company rating

    Team leader job in Frankfort, KY

    **_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services. Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship. **_Responsibilities_** + Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests + Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies + Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams + Create financial models, applying pricing analytics and other financial components related to the deal + Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval + Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged + Understanding product and category strategy, financial objectives, and pricing expectations + Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls + Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities **Qualifications** + Bachelor's degree in related field, preferred, or equivalent work experience, preferred + 3+ years' experience in related field, preferred **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Works on complex projects of large scope + Develops innovative solutions to wide range of difficult problems + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management level **Anticipated salary range:** $80,900 - $103,950 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-104k yearly 13d ago
  • Data Center Team Lead

    DSV 4.5company rating

    Team leader job in New Albany, IN

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - New Albany, Briscoe Parkway Division: Solutions Job Posting Title: Data Center Team Lead Time Type: Full Time . DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $34k-66k yearly est. 60d+ ago
  • Mitigation Team Lead

    Puroclean 3.7company rating

    Team leader job in New Albany, IN

    Benefits: 401(k) matching Health insurance Paid time off Project Team Leader Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, manage and complete jobs according to PuroClean processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer Satisfaction and representing the brand Effectively perform all aspects of the production processes Continued development of production skills and expertise Financial asset and equipment management Following all uniform and policy guidelines in line with the Brand Identity Guide Always leaving jobsites with a clean and orderly appearance Coaching and training of production staff technicians Preventative maintenance on vehicles, equipment and oversight of facility maintenance Ensure clear communication with office staff, immediate supervisor and fellow technicians\ Must be willing to be on call at least 1 week a month Qualifications: Willingness for continued learning and growth, ability to ‘lead and coach' your teammates Attention to details in organization, cleanliness and care for facility, assets and equipment Aptitude with record keeping, recording information and communicating ‘ the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines, organizational and leadership skills Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time Benefits: Learn and develop new professional skills in a fast-paced environment Serve your community in their time of need. ‘Servant Based Leadership' Be a part of a winning team with the ‘One Team' mentality. We serve together Competitive pay, benefits and flexible hours Medical, Life & Dental Insurance Paid Days off Profit Sharing Compensation: $20.00 - $25.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $20-25 hourly Auto-Apply 60d+ ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team leader job in Jeffersonville, IN

    31119 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1022 Rack Room Shoes 1022 Pay Range: 10.75 Destinations Outlets 8000 Factory Shops Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Jeffersonville, Ohio US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $24k-31k yearly est. 39d ago
  • Customer Care Center Team Lead-Healthcare

    Dhvaj

    Team leader job in Clarksville, IN

    Salary: $17-$19 As a Customer Care Center Team Lead for Getwell Health Systems in Clarksville, Indiana, your role encompasses various responsibilities aimed at ensuring excellent customer service and operational efficiency within the healthcare industry. Here's a detailed tailored to your position: Position Title: Customer Care Center Manager Company: Getwell Health Systems Location: Clarksville, Indiana Job Description: 1. Team Leadership and Management: Lead and manage a team of customer care representatives responsible for handling inbound and outbound calls, emails, and other communication channels. Provide guidance, support, and mentorship to team members to ensure they deliver exceptional customer service while adhering to company policies and procedures. Conduct regular performance evaluations, coaching sessions, and training programs to enhance team performance and professional development. 2. Customer Service Excellence: Oversee the day-to-day operations of the customer care center, ensuring prompt and accurate response to patient inquiries, appointment scheduling, billing inquiries, and other service-related matters. Develop and implement strategies to optimize customer satisfaction, retention, and loyalty, while effectively resolving any customer complaints or escalations in a timely manner. Collaborate with other departments, such as billing, scheduling, and clinical teams, to streamline processes and enhance overall patient experience. 3. Operational Efficiency: Monitor key performance indicators (KPIs) such as call volume, average handle time, first-call resolution rate, and customer satisfaction scores to assess operational performance and identify areas for improvement. Develop and implement efficient workflows, tools, and technologies to streamline customer care processes and enhance productivity. Identify opportunities for process optimization and automation to improve efficiency and reduce costs without compromising service quality. 4. Compliance and Quality Assurance: Ensure compliance with relevant healthcare regulations, including HIPAA, in all customer interactions and data handling processes. Implement quality assurance measures to maintain high standards of service delivery, including call monitoring, feedback sessions, and performance audits. Conduct regular compliance training sessions for customer care representatives to uphold confidentiality and data security standards. 5. Reporting and Analysis: Generate regular reports and performance metrics to track customer care center performance and provide insights for strategic decision-making. Analyze data trends, customer feedback, and service metrics to identify opportunities for improvement and implement corrective actions as needed. Present findings and recommendations to senior management to support continuous improvement initiatives and enhance overall customer satisfaction. Qualifications: Bachelor's degree in Business Administration, Healthcare Management, or related field (preferred). Proven experience in a customer service or call center management role, preferably within the healthcare industry. Strong leadership skills with the ability to motivate and inspire a team towards achieving organizational goals. Excellent communication, interpersonal, and problem-solving skills. Proficiency in using call center software, CRM systems, and Microsoft Office Suite. Knowledge of healthcare regulations, including HIPAA, and industry best practices. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Joining Getwell Health Systems as a Customer Care Center Manager offers an exciting opportunity to lead a dynamic team in delivering exceptional customer service and making a positive impact on patient care within the Clarksville, Indiana community.
    $17-19 hourly 24d ago
  • Middleware Team Lead

    Govcio

    Team leader job in Frankfort, KY

    GovCIO is currently hiring for Middleware Team Lead todeploy and manage middleware SW supporting customer applications . This position will be located in Radford, VA and will be a remote position. **Responsibilities** Senior middleware administration experience deploying and managing middleware SW supporting customer applications. Responsible for all facets of engineering and administering the mid-tier. This includes architecting infrastructure, installing, and configuring Application and Web Servers, Portals, and associated SW products and operating system configuration in LINUX, UNIX and Windows environments. Once deployed, responsible for maintaining the infrastructure to meet availability and performance standards. Assists in the scheduling of deployment activity as well as new installations of mid-tier infrastructure. Responsible for developing security standards in the mid-tier and ensuring all systems and applications ARMY security requirements. Responsible for development and maintenance of mid-tier system monitoring and administrative dashboards to ensure a proactive approach to system management. Thorough knowledge of the Cyber Command Security Technical Implementation Guides (STIGs) processes and procedures. Know how to perform a Security Readiness Review (SRR) and document the SRR findings in a Plan of Action and Milestones (POA&M) document. + Knowledge of Web Services, both Simple Object Access Protocol (SOAP) and Representational State Transfer (REST). + Knowledge of Extensible Markup Language (XML) is required. + Knowledge of Document Type Definition (DTD), Extensible Stylesheet Language Transformations (XSLT), Xerces and Xalan is a plus. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + Must possess a familiarity of the Java or C# programming languages to assist developers in debugging applications. + Knowledge of the Oracle Relational Database Management System (RDBMS) and the SQL Server RDBMS is a plus. + Knowledge of UNIX and Windows administrations skills. + Knowledge of Python and PowerShell is a plus. + Ability to relate to customers in a professional manner. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Working knowledge of DoD STIGs, and IAVM **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $150,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************* **Location** _US-Remote_ **ID** _2025-6781_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $34k-70k yearly est. 60d+ ago
  • MC Training Team Lead

    CSA Global LLC 4.3company rating

    Team leader job in Campbellsburg, IN

    Client Solution Architects (CSA) is currently seeking a MCTT Lead to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. Requirements How Role will make an impact: * Acts as MCTT Lead. * Conducts both formal information system operator training and informal over-the-shoulder MCIS training during?collective training event. * Plans, coordinates, and executes individual MCIS and simulation training at squad to corps echelons. * Performs classroom setup, networking of systems and supporting simulations, and instruction on applicable MCIS. * Executes training on the system IAW Army standard Programs of Instruction (POI) following approved course instructional times. What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelors Degree * At least 6 years MCIS teaching experience and is familiar with all MCIS platforms and courseware. * Must be certified and current with Army training doctrine. * Served as assistant instructor for the same courseware; * Has completed a course of study and subsequently completed experience, at a minimum, in the following; Army MCIS, and MCIS software systems, and has completed a formal course of study in the subject(s) to be trained; * Be a subject matter expert who has operated the system; and at least 4 years' service in support to the Army or other defense service. * Contractors should plan during execution for cross training for all personnel to ensure all employees remain operationally and doctrinally relevant. Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment * What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program
    $27k-36k yearly est. 60d+ ago
  • Member Service Supervisor

    Expree Credit Union 3.7company rating

    Team leader job in Frankfort, KY

    Purpose: Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations. Benefits 9 Paid Holidays Paid Time Off 401k plan with employer match Medical Insurance Employer paid Dental and Vision Insurance Employer paid Life Insurance and Long-Term Disability Position Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides continual positive support for the Credit Union's quality service and friendliness initiatives, including reinforcing the importance of exceeding Member Service expectations to branch employees. Assists in creating a motivational atmosphere - coaching, mentoring, training, counseling, monitoring, and delivering positive feedback/evaluations to employees - to encourage employees to progressively raise their level of Member Service skills and knowledge of Credit Union products and service offerings. Composes and conducts employee performance evaluations and disciplinary actions, as well as prepare employee skill assessments, perform skill observations and facilitate employee coaching sessions. Develops an understanding of the Credit Union's products and services, and a working knowledge of deposit account types and consumer loans, as well as other related program offerings with a willingness and ability to cross-promote. Assesses risks in all financial transactions and new accounts executed by employees. Competently performs all duties of the Teller and Member Service representative roles. Other duties as assigned Education/Experience/Licenses College degree or equivalent work experience in the financial service industry preferred. Credit Union or banking background desired. High school diploma or GED equivalent is required. Minimum of three (3) years progressively responsible experience in leadership and/or supervision within a financial institution required Skills Understands how to properly secure cash, keys, negotiable items, and follows established security standards and procedures used in financial services industry. Competent working knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings and cross-selling. Must have the ability to use related computer software and Microsoft Office applications. Provide exemplary member service experience. Excellent time management skills and possess the ability to multitask. Professional verbal and written communication skills. Ability to build rapport and work well in a team environment. Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-39k yearly est. 44d ago
  • Team Lead

    Penn Station East Coast Subs 4.5company rating

    Team leader job in Jeffersonville, IN

    Employee is used mainly to prepare and serve food, run the register, open and close the store on a periodic basis, maintain store cleanliness, provide customer service, oversee crew members and learn the role of an assistant manager. This employee is working their way into an Assistant Managers position. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provides professional customer service and can address customer complaints Supervises crew members when General Manager and Assistant Manager are not present. Effectively opens and closes the store. Must be eighteen (18), as required by law, because employee will use the slicer equipment Demonstrates knowledge of Health Department Guidelines and operates their shift within those parameters Delivers deposits to the bank on behalf of the store. Only with valid drivers license and auto insurance. Demonstrates ability to work all of the Stations as described in the Training Manual, including but not limited to: Cashier/Order station, Weigh station, Grill station, Bread station, Wrap/Runner station, Fry station. Displays knowledge of working stations so thorough that employee can float to other stations in the food production line. Performs all aspects of prepwork including, but not limited to, handling all types of meat and vegetables, including chopping onions Maintains store appearance through cleaning the bathrooms, floors, tables, countertops and other duties as assigned. Operates the register in a competent fashion. This job has supervisory responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively present information and respond to questions from groups of managers, customers and the general public. Mathematical Skills Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Abilility Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should be capable of being trained to operate the POS register in a competent fashion. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear, stand and walk and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is occasionally required to taste or smell. Most lifting or pushing involves food cases, dishes, trash and restaurant equipment. The employee must regularly lift and/or move up to 10 pounds. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or push up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job, the employee is regularly required to be exposed to fumes or airborne particles. The employee is occasionally required to work in wet or humid conditions, work near moving mechanical parts, toxic or caustic chemicals, outdoor weather conditions, extreme heat, risk of electrical shock and potential gas exposure. The noise level in the work environment is usually moderate. Required qualifications: 18 years or older Legally authorized to work in the United States
    $24k-33k yearly est. 1d ago

Learn more about team leader jobs

How much does a team leader earn in Jeffersonville, IN?

The average team leader in Jeffersonville, IN earns between $26,000 and $99,000 annually. This compares to the national average team leader range of $37,000 to $126,000.

Average team leader salary in Jeffersonville, IN

$51,000

What are the biggest employers of Team Leaders in Jeffersonville, IN?

The biggest employers of Team Leaders in Jeffersonville, IN are:
  1. TG Missouri
  2. Carrols Restaurant Group
  3. Penn Station East Coast Subs
  4. Bass Pro Shops
  5. Five Star Breaktime Solutions
  6. Walmart
  7. Five Star Staffing
  8. DSV Panalpina
  9. Puroclean
  10. Chick-fil-A
Job type you want
Full Time
Part Time
Internship
Temporary