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Team leader vs shift leader

The differences between team leaders and shift leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team leader has an average salary of $68,817, which is higher than the $33,841 average annual salary of a shift leader.

The top three skills for a team leader include customer service, ladders and patients. The most important skills for a shift leader are patients, customer complaints, and customer service.

Team leader vs shift leader overview

Team LeaderShift Leader
Yearly salary$68,817$33,841
Hourly rate$33.09$16.27
Growth rate8%10%
Number of jobs197,336229,485
Job satisfaction5-
Most common degreeBachelor's Degree, 50%High School Diploma, 36%
Average age4337
Years of experience6-

What does a team leader do?

Team leaders are responsible for managing a team for a specific project or work component. They primarily guide the team members and ensure that they are still working towards the set goals. Team leaders create strategies to reach goals, cascade the goals and strategies to team members, assign tasks, conduct periodic check-ups on the roadmap towards the goals, foster an engaging work environment, motivate and coach team members, monitor team performance, evaluate the strategies and come up with mitigating plans as needed. They are also responsible for reporting the team's progress to higher management.

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

Team leader vs shift leader salary

Team leaders and shift leaders have different pay scales, as shown below.

Team LeaderShift Leader
Average salary$68,817$33,841
Salary rangeBetween $37,000 And $126,000Between $26,000 And $43,000
Highest paying CityNew York, NYBoston, MA
Highest paying stateAlaskaMassachusetts
Best paying companyRopes & GrayIBM
Best paying industry-Manufacturing

Differences between team leader and shift leader education

There are a few differences between a team leader and a shift leader in terms of educational background:

Team LeaderShift Leader
Most common degreeBachelor's Degree, 50%High School Diploma, 36%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Delhi-

Team leader vs shift leader demographics

Here are the differences between team leaders' and shift leaders' demographics:

Team LeaderShift Leader
Average age4337
Gender ratioMale, 55.0% Female, 45.0%Male, 44.2% Female, 55.8%
Race ratioBlack or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.0% Asian, 7.2% White, 61.6% American Indian and Alaska Native, 0.7%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage9%10%

Differences between team leader and shift leader duties and responsibilities

Team leader example responsibilities.

  • Manage ACD metrics and methodology, including reporting to Sr. Management.
  • Set the highest standards for achieving company s KPIs, and holding staff individually accountable thereof.
  • Lead and conduct daily port operations for all DOD cargo transiting through the state of Florida.
  • Manage inventory and stock groceries, clothes and office supplies, handle supplies requests, revise logbook.
  • Implement multiple tools and utilities (KaiZen ideas) to optimize and automate various processes across the projects.
  • Manage online tasks, delegate and oversee responsibilities and projects, work with HTML coding, and update site content.
  • Show more

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Team leader vs shift leader skills

Common team leader skills
  • Customer Service, 26%
  • Ladders, 9%
  • Patients, 6%
  • Sales Floor, 6%
  • PET, 5%
  • Safety Procedures, 4%
Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%