Team leader jobs in Kansas - 2,102 jobs

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Department is looking for a qualified candidate to fill the position of Team Leader for their Adult Services Community Corrections program. This team supports the Johnson County Department of Corrections' programs such as the Adult Residential Center and the Adult Intensive Supervision Probation Programs. The Team Leader will provide administrative and clinical supervision to a team that provides a range of mental health services in correctional settings with adults experiencing a severe mental illness who are currently located in a correctional setting as well as those working to reenter the community. The focus is on recovery, primarily utilizing the Strengths Based Case Management model of practice. The ideal candidate will have experience with the forensic population, correctional settings, supervision of staff, plus strong organizational and leadership skills. Application review will begin on December 1st. Job Description Provides daily oversight of the grant-related services provided on the team including project implementation and evaluation in addition to supervisory duties. This position is responsible for overseeing the implementation of project activities, internal and external coordination, tracking performance measures and objectives, and provide limited case management services to project participants. This position will also oversee data analysis/performance assessment and prepare required reports in addition to providing outpatient, individual, and group services to project participants. Provides clinical supervision of Clinicians, Case Managers and Peer Support Specialists; meets regularly with staff for clinical supervision sessions to oversee the day to day provision of clinical services; trains Clinicians, Case Managers and Case Manager Assistants in skills required for therapy/job tasks; overviews Clinician group and individual and Medicaid/state hospital screens; makes assignment of cases to staff; attends client appointments with Clinicians, Case Managers and Case Manager Assistants and provides on-site clinical supervision to employees; attends group supervision to problem solve and provide consultation; and responds to client or collaterals' complaints regarding service delivery. Participates in the planning, management, and administration of the program; attends management meetings to help identify goals/means to goals for effective program operation; attends occasional state meetings and trainings to be aware of state expectations and standards of care in this work; attends regular supervision with program supervisor; assists subordinates so they understand and work toward program's mission, goals and objectives via individual supervisions, and facilitating team meetings; provides orientation of new staff to services and Johnson County Mental Health Center policies and procedures; monitors the quantity and quality of work performance by employees to ensure they meet performance standards; addresses staff performance issues until resolved; completes ongoing evaluations of staff and makes pay increase recommendations; identifies and addresses barriers and resolves problems that impact service delivery to clients at a staff, program, and community level; and reviews mileage and miscellaneous expense reimbursement requests of team members. Responds to clinical needs of the program; responds to phone calls during work hours and responds to client crises when assigned worker is unavailable; provides screenings/crisis intervention for clients who are in crisis and may need state or Medicaid hospitalization or intake into services; assesses clients for clinical eligibility for services; provides information regarding program services. Facilitates positive working relationships within team, program, agency, correctional staff partners and community; leads team meetings; maintains an awareness of other program issues and provide support to the program by assisting other teams with client coverage needs and psycho-social groups; participates in Team Leader Meetings; maintains awareness of the total scope of Mental Health Center programs and program issues, through meetings and consultation with other MHC staff, to assure effective inter-program coordination and problem solving; initiates and maintains liaison relationships with relevant community agencies, through individual contacts and attending meetings to ensure coordination of MHC programs with pertinent community organizations; helps to develop the various local community teams; and volunteers and completes additional tasks and special projects. Ensures that documentation follows Center and State guidelines; regularly reviews the written work of staff via chart reviews of clients; ensures that staff address any discrepancies in written documentation and/or timeliness; participates in Quality Assurance process, ensuring that Center client charts meet Medicaid guidelines; oversee staff's gathering of state required statistics (State CSRs/AIMS,etc); ensures that paperwork and intervention meets fidelity guidelines and gets processed as necessary; tracks timeliness of initial treatment plans; and completes treatment assessments, plans, reviews and other reports; ensures that paperwork related to SED waiver meets state guidelines and gets processed. Job Requirements Kansas licensure at the Master's level (e.g. LSCSW, LMSW, LPC, LCPC, LMLP, LCP, LCMFT) is required along with one year of supervisory experience and three years of clinical experience working with adults and an acceptable driving record. Kansas licensure at the Clinical level and one year of experience working in a community based services environment preferred. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Physical, Environmental, and Special Working Conditions: All County employees may be called upon to assist other departments/agencies in a declared emergency situation.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 18.00 USD - 18.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

The Aeromotive Group houses the automotive aftermarket's top shelf manufacturers of performance products including Aeromotive Fuel Systems, Waterman Racing Components, The Aeromotive Group Ignition Products, Taylor Cable Products, JBA Performance Exhaust, Doug's Headers, Patriot Exhaust, Compu-Fire performance products and Spyke motorcycle products. From hot rods to muscle cars, late-model cars, trucks, motorcycles and professional race teams, The Aeromotive Group's industry savvy and product expertise provide spark, horsepower, sound, and unrivaled performance for enthusiasts of classic to modern vehicles. ROLE OVERVIEW: Position: Customer Service Lead Representative FSLA Status: Full-time/Non-exempt Location: In-office (Lenexa, Kansas) Reports to: Customer Service/Technical Service Manager Company Overview Aeromotive Inc. is a leader in high-performance fuel delivery systems for street, race, off-road, and marine applications. We fuel passion by delivering products built for durability and performance-backed by expert technical support and deep industry knowledge. As part of The Aeromotive Group, we support automotive enthusiasts and professional racers across a wide range of performance brands. Job Summary The Customer Service Lead plays a key role in delivering a top-tier customer experience while supporting and guiding the customer service team. This position combines hands-on customer interaction with day-to-day coordination of customer service operations, order management, inventory communication, and process improvement. The ideal candidate leads by example, supports team development, and ensures consistent, high-quality service for our customers. Core Responsibilities Customer Support & Operations Manage inbound customer calls and emails promptly, professionally, and accurately. Lead efforts related to order entry, tracking, and updates within company systems. Provide real-time order status, inventory availability, and delivery timelines to customers. Investigate and resolve customer service issues; escalate complex or technical questions to the appropriate teams. Assist with returns, exchanges, and order discrepancies as needed. Team Leadership & Training Support and coach customer service representatives on processes, systems, and company policies. Help manage phone coverage and daily workflow to ensure consistent service levels. Lead by example to reinforce customer service standards and behaviors. Assist with onboarding and ongoing training of customer service staff. Process Improvement & Collaboration Maintain documentation for common customer inquiries, procedures, and workflows. Identify trends in customer inquiries or service issues and recommend improvements. Build strong working relationships with sales, shipping, inventory, operations, and technical teams. Assist in developing and implementing customer service policies and best practices. Qualifications 3+ years of experience in a customer service environment; automotive parts, ecommerce, or technical products preferred. Strong verbal and written communication skills with excellent phone etiquette. Proven ability to problem-solve, multitask, and manage priorities in a fast-paced environment. Experience working with order management systems, CRM tools, and inventory databases. Detail-oriented, organized, and highly accurate in daily work. Ability to lead by example and mentor team members. Automotive performance knowledge or interest is a plus. Work Environment Full-time, Monday-Friday during core business hours Fast-paced, team-oriented office environment supporting passionate customers and enthusiasts Perks & Benefits Weekly pay-get paid every Thursday! $100 monthly kitchen stipend to enjoy food and snacks on us Monday-Friday schedule with flexible shifts (three to choose from) PTO accrual: 80 hours in your first year, 120 hours in your second year Market-competitive medical, dental, and life insurance 401(k) + profit sharing (guaranteed 3%-even in slow years!) Work with a passionate, gearhead-friendly team that values your contributions Aeromotive Inc. reserves the right to change or amend its benefits at any time. Why Aeromotive? Joining Aeromotive means being part of a company that values craftsmanship, performance, and customer trust. In this role, you'll help keep customer service operations running smoothly while ensuring our customers receive knowledgeable, timely, and professional support. Employment Eligibility & Equal Opportunity We participate in the federal E-Verify program to confirm employment eligibility for all newly hired employees. The Aeromotive Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight We can recommend jobs specifically for you! Click here to get started.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Lead Specialist of Advice and Guidance, you will play a key role in ensuring Empower delivers consistent, compliant, and high-quality advice to clients across its front-office channels. You'll serve as a subject matter expert for complex advice and supervisory questions, lead the development of policies and procedures that promote best-interest standards, and partner across Compliance, Supervision, and Business teams to strengthen Empower's advice framework. Your work helps protect clients and supports Empower's mission to deliver trusted, transparent financial guidance. What you will do: Provide advice and regulatory interpretation to front-office teams on complex advice and supervision matters Act as an escalation point for issues related to advice delivery, investment recommendations, and oversight Design and enhance programs that promote advice quality, suitability, and best-interest compliance across broker-dealer and advisory channels Develop and deliver training and communications on advice standards and regulatory expectations Collaborate with Compliance, Supervision, Legal, Operations, and business leadership to align advice delivery with Empower's compliance framework Research evolving SEC, FINRA, DOL, and state requirements; recommend updates to policies and processes Prepare reports and presentations for leadership on advice oversight trends and program effectiveness Represent Advice and Guidance on committees and workgroups focused on policy, risk, and regulatory change Mentor peers and provide technical and procedural support to promote consistency in advice oversight Support responses to internal audits, regulatory exams, and special projects to improve advice infrastructure and technology What you will bring: Bachelor's degree or equivalent experience 7+ years of financial services experience, including 3+ years in advice, supervision, or compliance oversight Must have the ability to learn and develop a deep understanding of the business; build strong relationships through regular communication and active participation in committees and projects; and objectively assess inherent regulatory risks. This includes developing a comprehensive understanding of the control environment, accurately identifying weaknesses, measuring control effectiveness, and partnering with the business to advocate for and drive effective remediation FINRA Series 7 and 65 (or 7 and 66) plus 9/10 or 24 required, or ability to obtain within corporate timelines. FINRA fingerprinting required Strong understanding of advice delivery, suitability, and best-interest obligations under SEC, FINRA, and DOL regulations Proven ability to interpret and draft policies and apply regulatory guidance to business practices Excellent analytical, investigative, and written communication skills Ability to manage multiple priorities and make sound, independent, risk-based decisions Strong collaboration and relationship-building skills across business and control functions What will set you apart: Recognized subject matter expertise in advice delivery and supervisory oversight Experience enhancing compliance programs or advice governance frameworks Must bring a true “challenger” mindset paired with strong relationship-building skills that support long-term, collaborative partnerships with business leaders Track record mentoring peers and supporting cross-functional initiatives Familiarity with technology tools and data analytics that strengthen compliance monitoring Demonstrated success improving advisor experience through clear guidance and streamlined processes ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $96,100.00 - $135,700.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 01-17-2026 Want the latest money news and views shaping how we live, work and play? 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Must Have Technical Skills: * Strong Service Delivery industry experience in managing medium to large size teams for Infrastructure Management Services support in a pure service delivery lead role. * Maintain and develop strong operational relationship with the client, acting as the primary point of contact for service-related matters. * Strong exposure and experience in planning, execution, and successful delivery of services in Infra Operations to clients, ensuring alignment with client needs and expectations. * Demonstrate good understanding of relevant IT systems, infrastructure, and technologies. * Responsible for ensuring the successful delivery of services to clients, meeting agreed-upon SLAs, and exceeding client expectations. * Identify opportunities for process improvement and implement changes to enhance service delivery efficiency and quality. * Track service performance, identify key performance indicators (KPIs), and generate reports to monitor progress and identify areas for improvement. * Handle escalated issues, resolving them in a timely and effective manner, and communicating with stakeholders. * Collaborate effectively with internal and external stakeholders to ensure successful service delivery. * Strong understanding of processes, preparing workflows, ability to identify gaps, build SOPs around updated processes. * Lead and support a operations team, providing guidance, coaching, managing escalations and ensuring delivery as per customer requirements. * Strong communication ability with clients, internal teams, and stakeholders. * Experience working with ticketing tool Service Now, in building SOPs, preparing improvement plans etc. * Strong background and real-time experience in IT Infrastructure Management services. * Good understanding of the technical aspects of IT infrastructure, including software and hardware components. * Strong exposure and skill to diagnose problem situations, identify gaps and resolve technical issues from site up view. * Proficiency in ticketing tools like Zendesk, ServiceNow, or Jira is beneficial. ServiceNow is preferred. * Knowledge of cloud compu ting and infrastructure, * Experience with service desk and incident management tools. Salary Range: $38,000-$145,000 a year #LI-CM2

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Department is looking for a qualified candidate to fill the position of Team Leader for their Adult Services Community Corrections program. This team supports the Johnson County Department of Corrections' programs such as the Adult Residential Center and the Adult Intensive Supervision Probation Programs. The Team Leader will provide administrative and clinical supervision to a team that provides a range of mental health services in correctional settings with adults experiencing a severe mental illness who are currently located in a correctional setting as well as those working to reenter the community. The focus is on recovery, primarily utilizing the Strengths Based Case Management model of practice. The ideal candidate will have experience with the forensic population, correctional settings, supervision of staff, plus strong organizational and leadership skills. Application review will begin on December 1st. Job Description Provides daily oversight of the grant-related services provided on the team including project implementation and evaluation in addition to supervisory duties. This position is responsible for overseeing the implementation of project activities, internal and external coordination, tracking performance measures and objectives, and provide limited case management services to project participants. This position will also oversee data analysis/performance assessment and prepare required reports in addition to providing outpatient, individual, and group services to project participants. Provides clinical supervision of Clinicians, Case Managers and Peer Support Specialists; meets regularly with staff for clinical supervision sessions to oversee the day to day provision of clinical services; trains Clinicians, Case Managers and Case Manager Assistants in skills required for therapy/job tasks; overviews Clinician group and individual and Medicaid/state hospital screens; makes assignment of cases to staff; attends client appointments with Clinicians, Case Managers and Case Manager Assistants and provides on-site clinical supervision to employees; attends group supervision to problem solve and provide consultation; and responds to client or collaterals' complaints regarding service delivery. Participates in the planning, management, and administration of the program; attends management meetings to help identify goals/means to goals for effective program operation; attends occasional state meetings and trainings to be aware of state expectations and standards of care in this work; attends regular supervision with program supervisor; assists subordinates so they understand and work toward program's mission, goals and objectives via individual supervisions, and facilitating team meetings; provides orientation of new staff to services and Johnson County Mental Health Center policies and procedures; monitors the quantity and quality of work performance by employees to ensure they meet performance standards; addresses staff performance issues until resolved; completes ongoing evaluations of staff and makes pay increase recommendations; identifies and addresses barriers and resolves problems that impact service delivery to clients at a staff, program, and community level; and reviews mileage and miscellaneous expense reimbursement requests of team members. Responds to clinical needs of the program; responds to phone calls during work hours and responds to client crises when assigned worker is unavailable; provides screenings/crisis intervention for clients who are in crisis and may need state or Medicaid hospitalization or intake into services; assesses clients for clinical eligibility for services; provides information regarding program services. Facilitates positive working relationships within team, program, agency, correctional staff partners and community; leads team meetings; maintains an awareness of other program issues and provide support to the program by assisting other teams with client coverage needs and psycho-social groups; participates in Team Leader Meetings; maintains awareness of the total scope of Mental Health Center programs and program issues, through meetings and consultation with other MHC staff, to assure effective inter-program coordination and problem solving; initiates and maintains liaison relationships with relevant community agencies, through individual contacts and attending meetings to ensure coordination of MHC programs with pertinent community organizations; helps to develop the various local community teams; and volunteers and completes additional tasks and special projects. Ensures that documentation follows Center and State guidelines; regularly reviews the written work of staff via chart reviews of clients; ensures that staff address any discrepancies in written documentation and/or timeliness; participates in Quality Assurance process, ensuring that Center client charts meet Medicaid guidelines; oversee staff's gathering of state required statistics (State CSRs/AIMS,etc); ensures that paperwork and intervention meets fidelity guidelines and gets processed as necessary; tracks timeliness of initial treatment plans; and completes treatment assessments, plans, reviews and other reports; ensures that paperwork related to SED waiver meets state guidelines and gets processed. Job Requirements Kansas licensure at the Master's level (e.g. LSCSW, LMSW, LPC, LCPC, LMLP, LCP, LCMFT) is required along with one year of supervisory experience and three years of clinical experience working with adults and an acceptable driving record. Kansas licensure at the Clinical level and one year of experience working in a community based services environment preferred. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Physical, Environmental, and Special Working Conditions: All County employees may be called upon to assist other departments/agencies in a declared emergency situation.

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion. Working at Aria Matters! The Position The Field Team Manager is responsible for supporting clinical field team members by ensuring they are meeting the expectations of their role through ongoing performance management, consistent feedback, and training (both initial and ongoing) of clinical field teams in their assigned market. The Field Team Manager works with Clinical Support Managers to ensure that customer needs are being met through efficient and customer-focused care. Essential Duties & Responsibilities * Ongoing performance management of all direct reports * Conduct and document disciplinary action as needed, up to and including terminations * Conduct 1:1's with field team members * Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines * Collaborate with the Clinical Support Managers to ensure appropriate staffing levels are maintained * Coordinate ongoing training for existing field team members with Dental Systems Trainer * Interview and participate in hiring process for new field team members * Remain accessible to field team members throughout the day * Perform other duties as necessary Requirements * High School Diploma or equivalent * 2-3 years' experience preferred * Management experience preferred * Dental office management preferred Other Qualifications * Problem solving-the individual identifies and resolves problems in a timely manner. * Customer service-the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments. * Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently. * Quality control/Attention to detail-the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance. * Adaptability-the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events. * Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. * Able to work in team environment. * Ability to lift 15-20 lbs. Benefits We offer a comprehensive benefit package for you and your family, including: * PTO and Paid Holidays for FT Employees * 401k Retirement Plan with a Company Match * Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more. Physical Efforts & Working Conditions Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. Position reports to the office for first six-months then qualifies to moves to hybrid with successful completion of training and satisfactory performance. This is a full-time position working standard business hours Monday - Friday, although project support may require temporary adjustments to those hours only as needed. #LI-GC1

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $83,212.29 - $137,300.29Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: In the role of Operations Supervisor, the successful candidate will support site leadership in managing daily operations, ensuring that all activities align with organizational goals and operational standards. They will address operational challenges, provide hands-on assistance, and contribute to effective solutions. This role involves relaying site information to team members, fostering a positive environment, and managing various responsibilities as needed. The Operations Supervisor will also assist in maintaining high standards of safety, quality, and efficiency * Safety: Promote a safety-driven culture ensuring proper training and PPE and maintain . compliance with safety regulations. * Compliance: Assist with contract execution and adherence to procedures to ensure functionality of process systems. * Reliability: Monitor project \ performance, maintaining quality standards, and coordinating problem resolution. * People Focused: Foster a positive work culture, manage resources, communicate goals, and mentor team members. * Customer Obsessed: Build and maintain customer and vendor relationships, address issues promptly and effective communication with the client when required. * Cost Effective: Support cost-saving initiatives, assist with budgeting, and implementing process improvements. Primary Duties/Responsibilities: * Foster teamwork and collaboration. * Supports site leadership in managing team performance. Liaising with site leadership, staff, and external stakeholders. * Provides support in client communications. * Assists in promoting a safety-first culture. * Mentor junior team members. * Demonstrates a desire to grow into a future leadership role, with a focus on developing both operational and leadership skills. * Assigns personnel to shifts and plans daily schedules. * Prepares work orders and reports from a CMMS system. * Ensures process control and quality assurance. * Reviews water reports, and prepares related documentation. * Make adjustments to the process as it relates to laboratory data. * Provides leadership in the Health and Safety Program and achieving safety goals. * Establishes operations and maintenance schedules and diagnoses equipment failures. * Recommends and maintains emergency action plans and updates or develops SOPs. * People Management: * Promote a positive work culture. * Manage resources. * Communicate goals to the members. * Evaluate, mentor and supervise team. * Safety Management: * Implement and enforce safety protocols. * Conduct regular safety training. * Compliance Oversight: * Oversee contract execution. * Ensure adherence to procedures and permit requirements. * Operational Reliability: * Monitor project performance. * Maintain quality standards. * Coordinate problem resolution. * Customer Relations: * Build and maintain customer relations. * Respond to inquiries. * Assist in improving customer experience. * Cost Effectiveness: * Identify and implement efficiencies Monitor l financial transactions optimize resource utilization. * Facility Management: * Support the Operations Manager or Site Leader with facility operations and troubleshooting. Work Environment: * Typically spends 75% of time in an operations environment and 25% of time in an office environment. * May need to work outside in inclement weather conditions and drive company vehicles to perform duties. * May serve rotational 24-hour emergency on-call. * May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards. Qualifications Education/Experience/Background: * High School Diploma/GED is required. * A degree in a related field (24 credits in Chemistry is a plus) or equivalent related experience. * Five to seven years in various positions within a water / wastewater treatment environment. * Lead or supervisory experience. Knowledge/Skills/Abilities: * Understanding of water treatment process. * Troubleshooting and problem solving skills. * Budget knowledge. * Communications and interpersonal skills. * Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications and reports. * PPE (Personal Protection Equipment) proficiency. * PC skills and knowledge of word processing, spreadsheet and presentation software for preparing work related reports, charts, graphs and data submittal requirements. * Ability to use computer systems for preparing work orders and purchase requisitions. * On-call availability. * Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures. Required Certification/Licenses/Training: * HAZWOPER (Hazardous Waste Operations and Emergency Response) Level I and II certification if required by site. * Forklift certification if required by site or any other certifications as required. * Knowledge of current and pending water treatment standards, regulations and federal, state and local laws and codes if helpful. Physical Requirements: * Amount of time spent - Standing 25%, Sitting 25%, Walking 50%. * While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. * The employee is occasionally required to stoop, kneel, or crouch and enter confined spaces. * May be required to use ladders or stairs. * The employee must lift and/or move up to 50 pounds (occasionally 60 pounds). * Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires close visual observation to detect process non-conformance and machine malfunction. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Take Charge. Lead from the front in a role where safety, performance, and people come first. As an Operations Supervisor with Day & Zimmermann's Munitions you'll guide production teams, drive operational excellence, and ensure mission-critical work is completed with precision and accountability. This is an opportunity for a strong, hands-on leader who thrives in fast-paced manufacturing environments and takes pride in developing high-performing teams. Step into a leadership role where your decisions make a real impact on people, production, and purpose. We're looking for a full time Operations Supervisor 2. As the Operations Supervisor 2, here's the work you'll do: * Instructs and monitors operators for compliance to SOPs and TDP requirements. Responsible for training, directing and supervising employees involved in collecting, transporting, storing, treating, disposing and/or otherwise handling hazardous waste and its related documentation, assuring that such activities are performed i/ * a/w approved Federal, State, and Company procedures. * Plans and schedules work of section for maximum utilization of employees and equipment in meeting production schedules efficiently. * Determines job assignments as necessary. * Trains, instructs and assures workers compliance in production methods, operating procedures, and safety regulations. * Enforces all safety rules, regulations, and procedures and promotes safe work habits. * Analyzes requests and oversees proper maintenance of all machines, equipment and facilities within assigned jurisdiction and possesses a general knowledge of work performed This role is for you if you have these skills: * Working knowledge of computers including entry and retrieval of information. * Knowledge of establishing and maintaining accountable records. * Regularly exercises initiative, discretion and independent judgment in the performance of work duties. * Working knowledge of Microsoft Word, Excel and Outlook. * Working knowledge of OSHA And if you have these qualifications: * High School or GED. * Background in production work with 2+ years of supervisory and management training. In compliance with this state's pay transparency laws, the wage range for this role is $55,040 - $82,560. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements). We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees' individual needs including pet insurance for our furry family members! To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without reasonable accommodation: * Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery. * Balancing (e.g. maintaining equilibrium when walking, climbing, crouching, etc.) * Stooping (e.g. bending the spine at the waist) * Reaching (e.g. reaching the arms or legs in any direction) * Lifting motion or lifting objects more than 15 pounds * Walking * Repetitive motion of any part of the body * Kneeling, crouching or crawling * Pushing or pulling (e.g. using a part of your body to press against something in a downward or outward direction or in a dragging or hauling motion) * Manual Dexterity (e.g. picking, pinching, typing, or other working that uses fingers) * Grasping (e.g. use of hand to apply pressure) * Feeling (e.g. perceiving an object's size, shape, texture, etc.) * Climbing (e.g. ascending/descending ladders, stairs, scaffolding, ramps, pole, etc. using feet and legs and hands/arms to climb) * Hearing * Talking * Capacity to think, concentrate and focus for long periods of time. * Ability to read complex documents in the English language. * Capacity to reason and make sound decisions. * Capacity to express thoughts orally. * Ability to wear a mask, respirator, bullet proof vest, or other equipment. * Ability to regularly perform all job functions at Company's office or worksite. * Ability to withstand environmental conditions (e.g. extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.) SO WHAT ARE YOU WAITING FOR? APPLY NOW! Talent Acquisition Partner: Andrew Johnson

Function: The primary function of this position is to provide administrative and clinical oversight/supervision for the outpatient psychotherapy service. In this position, it is essential that the supervisor have an orientation to the strengths of the individual and the system; a solution directed focus; and a positive work attitude that reflects flexibility, a consumer-centered approach, and respect for staff and consumers alike. It is expected that the supervisor have excellent clinical skills and theoretical training sufficient to supervise all staff. This position requires strong oral communication/writing/documentation skills and a good knowledge of basic computer programs such as word, excel and publisher. General Duties: Provide clinical supervision to staff; establish and lead clinical supervision groups; provide LSCSW and MSW student supervision; provide emergent risk consultation; promote training opportunities; and, in general, support ongoing clinical development of all staff. Recruit, interview, hire, orient new staff; coordinate exit procedures for staff leaving agency. Evaluate staff performance via annual staff evaluations. Implement action plans/disciplinary action as needed to maintain standards of performance. Set, monitor, and evaluate productivity standards for staff. Monitor monthly budget reports. Assure staff complete all required documentation in a timely, accurate and professional manner. Research, assess, monitor, and implement changes in service delivery as needed to meet CCBHC standards. Actively initiate and develop programming to meet emerging needs of Valeo consumers. Ensure staff have training in preferred methods of psychotherapy to meet CCBHC requirements. Complete all reports, including quarterly and annual program reports, required by the agency for ongoing program performance evaluation. Keep staff apprised of necessary procedural and organizational changes as they occur. Ensure services are recovery oriented and person and family centered and meet the whole health needs of individuals served. Assist with billing issues related to OPS service. Ensure Evidence Based Practices (EBPs) are utilized as appropriate. Ensure appropriate assessment instruments are utilized to help monitor progress of individuals served and enable the provision of necessary services with appropriate intensity and duration. Provide education to internal and external stakeholders regarding the program's services, policies, and procedures as needed for effective collaboration and treatment. As time allows, provide solution-focused psychotherapy to individuals, families, and groups. Assist with Valeo promotional activities, such as writing articles or public speaking. Assume role of BSRB coordinator for Valeo Continuing Education team. Provide DLA-20 and other types of training as necessitated by the evolving needs of agency. Demonstrate cultural and linguistic competence. Approach interactions with individuals served, colleagues and those supervised with a trauma sensitive lens. Ensure staff work as part of an integrated treatment team collaborating with individuals served, family members or others they want involved in their treatment team to help support the individual. Other duties as assigned by the Clinical Director. Qualifications: This position requires a Master's or Doctorate degree in psychology, social work (LSCSW only), or psychiatric nursing. Must have Kansas's licensure and meet eligibility requirements for Title XIX and other 3rd party insurances. Must have minimum of minimum of five years post- master's direct clinical service experience; demonstrated theoretical orientation/training; and superior clinical, diagnostic, and documentation skills. Supervisory experience preferred. Must be at least 18 years of age or older and be able to pass pre-employment background checks and SRS adult/child abuse registries. This position requires basic computer skills. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, and sit. Extensive computer and telephone work is required so the ability to operate a computer for up to 90% of the shift is required. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds and up to 50 pounds with assistance. This outlines the overall responsibilities of my position. I understand and acknowledge that I have received a copy of my job description and that it is my responsibility to read and perform the expectations of this position.

LOCATION Wichita, KS JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, development, and success of a team of 15-25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. Coach and develop team members on service standards, processes, and best practices. Monitor and improve performance metrics, KPIs, and productivity benchmarks. Foster a culture of accountability, continuous improvement, and excellence. Oversee workforce management, including scheduling and goal setting. Develop strategies to ensure high levels of customer satisfaction. Motivate the team to identify and maximize sales opportunities. Review and submit weekly payroll to ensure accuracy. Drive revenue and profitability growth within the call center. Track and analyze team and individual performance to identify trends and improvement areas. Communicate updates and process changes clearly and effectively. Provide regular feedback and coaching to agents on performance and development. Collaborate with departments such as QA, Training, IT, and Recruiting. Implement and audit quality assurance strategies to maintain service excellence. Manage hiring, onboarding, coaching, and, when necessary, terminations. Serve as a subject matter expert on client-specific operations. Manage remote team members as needed. Perform additional duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work experience Exceptional interpersonal & communication skills Strong supervisory experience including staff development Advanced knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint Demonstrated ability to drive sales through the actions of others Superior knowledge of call center tools and technology used to manage KPIs and SLAs Possess practical conflict resolution skills (both customer and agent conflict) Proven leader with advanced time management, planning, organizational and multitasking skills Ability and eagerness to learn new products and system Ability to work in a professional, fast-paced environment Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets Clear, concise and practical communication skills (both oral and written) A solution-oriented and positive mindset that openly embraces change and stretches goals. Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues, and create and execute solutions that address those issues. An ability to hold team members accountable for job performance including adherence, KPI's, and process The ability to thrive in a fast-paced, ever-changing, and high-pressure environment. PREFERRED QUALIFICATIONS: Military, local, state or federal government experience is a plus. Graduation from an accredited two-year or four-year college or university is a plus Experience managing both remote and on-site reports is a plus CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

The purpose of the Supervisor, Patient Services (Non-Clinical) is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities. Establish, monitor, analyze and report on KPI's related to effective patient access processes and initiatives Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence Coordinate and manage special projects which will frequently be cross-functional in nature Presents to external audiences (primarily healthcare providers and insurers) Core Competencies Business Understanding Has strong business process knowledge Is aware of major issues or problems affecting operations Evaluates how concepts, ideas and information could enhance the business operations Communication Communicates clearly and succinctly, in person, by telephone and e-mail Listens to hear and understand; clarifies and confirms as appropriate Probes for understanding of issues Keeps others informed of decisions, changes, objectives, priorities and accomplishments Development of Self and Others Effectively develops others through coaching, counseling, feedback and opportunities Effectively conducts performance management sessions with associates Assists staff with setting developmental goals Assists team leaders with the development of their teams Leadership Coordinates with other departments to provide patients the outcomes they need Demonstrates strong team leadership skills Manages and coordinates staff scheduling Recruits and hires new associates Demonstrates strong conflict resolution skills Leads projects and process re-design efforts Demonstrates a commitment to serving our patients Demonstrates values and philosophies of the organization Planning and Organization Works effectively in a multi-task environment Plans, organizes, manages and monitors activities according to priorities Effectively facilitates groups / discussions to meet business needs Displays strong sense of urgency Uses good time managements skills Analysis Produces accurate work with attention to detail and is thorough Possesses good analytical skills - data interpretation and problem-solving Requirements Education and experience required: Bachelor's Degree or equivalent work experience to include supervisory or applicable professional leadership experience. Without bachelor's degree - applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting. Specific type of experience required: Professional level knowledge of customer care techniques and processes. In-depth understanding of insurance plans and benefit structures. Been involved in or managed special projects in a call center or similar environment. Benefits Competitive pay structure, Matching 401(k) with immediate vesting, Medical, dental, vision, life, & short-term disability insurance, Paid time off and eight (8) paid holidays throughout the calendar year, and Through proven success, motivation, and team work, potential for growth and promotions within the organization. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day. Division Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and best-in-class service authorities have the flexibility and experience to uniquely address our customer's laboratory's business needs. Role Lead the daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliver high levels of customer service. Includes: ordering lab supplies, chemicals and consumables for POU areas, stockroom management, track lot numbers and expiration dates, material handling, driving forklift as needed. Use both Thermo Fisher Scientific ordering and inventory management systems as well as customer's system (SAP). Optimally lead a diverse cross-functional team of on-site inventory specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and employee performance evaluations. Deliver on contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program Manager for customer performance reviews. Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits Support proactive inventory planning by analyzing usage trends and ensuring accurate data entry and maintenance within proprietary systems to optimize stock levels and meet service level expectations Write and implement SOPs, conduct site inspections, and ensure completion of annual physical inventory Define new opportunities by actively seeking expansion of services. Provide capability presentations. Support the sales team and customer to identify savings and opportunities. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives Support safety programs such as hazard identification, conduct inspections and incident reporting. Communicate and hold local staff accountable to safety expectations. Positively represent Thermo Fisher Scientific at all times throughout customer locations. May perform other responsibilities as assigned by management Education High school diploma or equivalent required. Bachelors degree in a related field is preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered. Experience 4+ years of validated experience in inventory management, including chemical handling required. Experience in a laboratory setting is highly preferred. Experience working in Good x Practice (GxP) environment and knowledge of OSHA General Industry requirements are also a plus. Knowledge, Skills, Abilities Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture. Strong verbal and written communication skills. Maintain a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Basic chemical knowledge including chemical handling, lot numbers and expiration dates for inventory tracking. Practice FIFO. Possesses strong analytical and problem solving skills make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment Physical Requirements / Work Environment Works primarily at customer sites, which may require independent work at the customer locations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.) Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses. Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. Ability to work in environments with multifaceted temperatures (cold rooms, outside, etc.) Ability to work overtime, or independently, as needed. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Competitive base salary reflects the role's responsibilities, including holiday and occasional weekend work to support the customer's business needs. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Apply today! **************************** Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at ***************. Please include your contact information and specific details about your required accommodation to support you during the job application process.