Team leader jobs in Lower Merion, PA - 2,685 jobs

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

will primarily be an inbound position, M-F from 1:00 am - 11:00 am What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience 2 years of supervisory experience LTL industry experience Positive attitude with the ability to multitask and motivate your team Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job What you'll do on a typical day: Lead and supervise all aspects of freight operations Develop and implement strategic work procedures to meet the evolving demands of the department Evaluate, manage, assign and supervise workloads and tasks Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions Ensure production goals are met by managing tonnage, payroll and other administrative functions Plan hourly employee schedules to meet daily operations goals and lower costs Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance Ensure customer freight is processed, handled, loaded and delivered timely and damage free Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies Effectively direct a team to consistently meet or exceed productivity goals Make recommendations regarding hiring, suspension and termination Develop and present action plans to improve load average and model compliance Participate in internal safety and engagement committees Train employees on safety rules and processes Monitor and maintain organization within the shift to ensure safety and productivity Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center Act as a champion of XPO values by demonstrating them and holding your team to the same high standards Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Walk and stand for extended periods on a loading dock that is not climate controlled Work outside in inclement weather About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Philadelphia Job Segment: Logistics, Payroll, Operations Manager, Supply Chain, Manager, Operations, Finance, Management Apply now "

About Port Wilmington: Port Wilmington is a leading terminal on the East Coast strategically located in Wilmington, Delaware providing turnkey vertically integrated logistics services for containers, dry bulk, and breakbulk products. Provides guidance and direction to Union Labor Workforce (ILA). Assists in planning daily work schedule and directs associates to assure accurate, efficient, and timely delivery, proper inventory control, and prompt and effective response to customer requests. Trains associates in facility and company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains a firm hand on all aspects of operations and maintains an effective balance of communication between management, supervision, and all production and support personnel. Identifies training requirements and ensures that all personnel possesses: technical job proficiency and an understanding of their roles, responsibilities, and performance goals. Schedules and shifts personnel to ensure efficient work teams. Initiates cross-training to ensure the achievement of productivity goals. Ensures proper documentation and records in associate performance, safety, etc. Ensures compliance with safety, sanitation, and security procedures. Initiates work orders and reports to maintenance equipment and, or facility needs. Coordinates with Port Captain and, or Cargo Officer on stowage, loading, and discharging operations. Continuously visually inspects loading and unloading gear and equipment to ensure compliance with safety and governmental As a member of the management staff assumes various additional projects or tasks as necessary. Additional duties as assigned. MINIMUM REQUIREMENTS: Experience handling and supervising associates on multiple types of cargo, especially breakbulk Understands specialized rigging and cargo handling gear Excellent communication skills Able to manage multiple tasks simultaneously Excellent safety record Able to train new employees Able to motivate and build morale within the group Ability to supervise, train and hold associates accountable for performance and results Warehouse and stevedoring experience Must possess a valid driver's license and a 3-year driving history that is acceptable to our auto insurance carrier. COMPETENCIES: Verbal comprehension Understand oral and written communications, both general and technical. Communication skills Provide clear instructions/directions. Reasoning skills Problem-solving and troubleshooting skills. Time Management Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities. Proficiency Microsoft Office applications PHYSICAL DEMANDS/WORK ENVIRONMENT: Frequently required to sit, stand, walk, handle objects, reach with hands and arms, and write, talk, type, and hear. The associate is occasionally required to sit, stoop, bend, or kneel and lift and, or move up to 35 lbs. The associate is typically in a warehouse or an outdoor environment but will find him/herself in an office environment from time to time. ANTICIPATED PERCENT OF TRAVEL: 0%-10%

We are looking for Shift Leaders to join the brand_name team! Shift Leaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience. They set goals, assign tasks, and motivate the crew, celebrating wins and providing feedback in real time. Responsibilities Team Leadership Support a respectful, positive team environment Communicate shift priorities, goals, and results with the team Help train new team members and provide ongoing coaching Motivate and guide crew members to perform at their best Operational Excellence Create and maintain a guest-first culture Resolve guest issues quickly and professionally Ensure brand standards, systems, and procedures are followed Maintain a safe, secure, and clean work environment by enforcing safety, food safety, and sanitation practices Profitability & Results Support sales goals and help drive results Execute operational standards and promotional initiatives Manage cash handling accurately during your shift Ensure products are prepared and served according to standards Skills and Qualifications Previous restaurant, retail, or supervisory experience preferred Strong communication and leadership skills Basic math, writing, and computer skills At least 18 years of age (where applicable) High school diploma or equivalent preferred Competencies Focus on Guests Exceeds guest expectations with urgency and care Seeks ways to improve the guest experience Resolves concerns using recommended guest recovery practices Passion for Results Sets and maintains high standards for self and others Consistently meets or exceeds goals Contributes to overall team performance Problem Solving & Decision Making Identifies issues and works to resolve them quickly Uses available information to make sound decisions Involves others when appropriate Team Relationships & Integrity Builds strong, respectful relationships with team members Demonstrates honesty and follows through on commitments Leads by example and supports a positive team culture Company Introduction It all started with a craving. In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn't find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports. Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today's guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.

Senior Java developer with 12+ years of solid experience in Java Experience with the following technologies: Spring MVC Spring data JPA Hibernate JMS UNIX SQL Design patterns Jsp, JavaScript and React UI framework Web service development Tomcat Experience with SOAP & REST API's Integration Experience in designing and developing Spring Boot Microservices High level of organizational, written, and oral communication skills 4 year degree or equivalent work experience

Bon Appetit . + **Location** : University of Pennsylvania - 215 S 39th Street, Philadelphia, PA 19104 _Note: online applications accepted_ _only_ _._ + **Schedule** : Seasonal schedule. Mostly nights and weekends. More details upon interview. + **Requirement** : Must be kosher certified by the Keystone-K. + **Perks:** Shift Meals! Uniforms! Training! Paid time off! + **Pay Range:** $18.00 per hour to $22.00 per hour. _*Internal Employee Referral Bonus Available_ **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number** **1482168.** The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We're hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We've led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients. Learn more about careers with Bon Appétit: ***************************** **Job Summary** **Summary:** Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. **Essential Duties and Responsibilities:** + Responsible for providing training and creating work schedules. + Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance. + Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety. + Acts as the contact person for employees with complaints or requests for time off. + May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization. + Perform other duties as assigned. **Associates at Bon Appétit are offered many fantastic benefits.** **Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (***************************************************************************************** for paid time off benefits information._ **About Compass Group: Achieving leadership in the foodservice industry** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. [[filter4]]

Our client, a growing design/build firm specializing in industrial refrigeration systems, is seeking a Pipefitter Field Supervisor to join their construction team based in Fairless Hills, PA. In this role, you'll lead a small team of pipefitters and welders to install custom industrial refrigeration systems, including piping assemblies, compressors, and mechanical skids. You'll be hands-on in pipe layout, fitting, and installation, while ensuring all work meets quality, safety, and technical standards. Projects vary from smaller retrofits to larger greenfield installations, providing a dynamic, fast-paced environment with opportunities to mentor and develop crew members. You'll collaborate closely with project managers, engineers, and safety teams to interpret blueprints, P&IDs, flow diagrams, and CAD drawings, manage materials and equipment, and keep projects on track. This is a high-impact role for a skilled pipefitter who thrives on problem-solving, leading by example, and maintaining high-quality standards. If you're a skilled pipefitter ready to level up, lead a crew, and take ownership of complex, hands-on projects that demand technical excellence and strong problem-solving skills, we encourage you to apply! Key Responsibilities: Lead and supervise a small crew of pipefitters and welders to ensure accurate, safe, and efficient installation of refrigeration systems. Interpret blueprints, P&IDs, flow diagrams, and CAD mechanical layouts to determine pipe routing and installation requirements. Perform hands-on pipe layout, fitting, and installation, including calculating offsets, dimensions, and spool piece preparation. Conduct quality checks throughout installation, ensuring compliance with company, client, and safety standards. Order and track materials, rental equipment, and tools for multiple projects. Maintain daily and weekly work logs, as well as as-built drawings. Serve as the on-site point of contact for safety, planning, and coordination with engineering and project management teams. Travel locally as required to job sites across the Greater Philadelphia area, Western PA, South Jersey, and Delaware, with rare overnight stays for larger projects. Participate in safety meetings, company training programs, and ongoing development initiatives. Requirements: 5+ years of hands-on pipefitting experience in industrial or commercial settings. Industrial refrigeration experience is a plus but not required. Proficiency in reading blueprints, P&IDs, flow diagrams, and CAD mechanical layouts. Hands-on experience with pipe layout, fitting, cutting, and welding; comfortable using standard hand and power tools. Strong leadership skills with the ability to manage, mentor, and motivate a small crew. Strong problem-solving and communication skills for coordinating with office personnel, engineers, and project managers. Ability to multitask and manage multiple projects while maintaining safety and quality standards. Reliable and able to travel locally for projects (Greater Philadelphia, South Jersey, Delaware, Western PA). Pay: $45/hr-$50hr based on experience. Hours: Monday-Thursday, 10-hour days, plus occasional overtime/weekends Location: Fairless Hills, PA Benefits: Medical, dental, vision, and prescription coverage, life insurance and short/long-term disability, 401(k) with match, PTO, holidays, learning & development programs, company vehicle and tools provided. If this sounds like you, please apply and one of our recruiters will connect with you! Follow us on LinkedIn: RL Talent Partners

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers. Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: Competitive Compensation Incentive Pay for Specific Roles Generous Paid Time Off (starting at 44 days of paid leave a year) Up to 6% Annual Contribution to Your Retirement Fund Free Professional Development Opportunities Medical, Dental and Vision Insurance Life and Long-term Disability Insurance Position Highlights: Generous benefits and time off policies Ability to work with children through a mission driven organization Flexible work environment Position Description: Summary/objective Under the supervision of the Crisis Integrated Services Coordinator, the Youth Peer Support Supervisor will oversee and support the Youth Peer Support Specialists, ensuring the provision of high-quality, trauma-informed peer support services for youth experiencing urgent psychological and emotional crises. This role includes direct supervision, case review, team coordination, and ensuring compliance with organizational policies and funding requirements. The Supervisor will also collaborate with stakeholders to enhance service effectiveness and staff development. The ideal candidate will have experience working in crisis management or child/youth services, possess strong leadership skills, and have the ability to foster a supportive and collaborative team environment. Essential functions: Supervision and Staff Development Provide direct supervision to Youth Peer Support Specialists, offering guidance, feedback, and professional development opportunities. Conduct regular one-on-one meetings and team check-ins to assess staff performance, well-being, and case progress. Ensure staff maintain trauma-informed and empathetic interactions with youth, families, and stakeholders. Address performance concerns and provide constructive feedback to enhance service delivery. Program Oversight & Compliance Monitor service delivery to ensure alignment with program goals, requirements, and best practices in crisis intervention. Review case documentation to ensure accuracy, completeness, and timely submission. Assist in the development and implementation of protocols and training programs for Youth Peer Support Specialists. Collaborate with the Crisis Clinical Coordinator to address program challenges and enhance service effectiveness. Crisis Intervention Support Provide guidance to Youth Peer Support Specialists during crisis situations, ensuring appropriate risk assessment and response strategies. Support staff in utilizing peer-based interventions that align with therapeutic crisis intervention models. Offer debriefing and emotional support to team members following crisis situations. Stakeholder Communication & Coordination Serve as a liaison between Youth Peer Support Specialists and external stakeholders, including clinicians, families, and community organizations. Facilitate collaboration among team members and coordinate efforts to stabilize crisis situations effectively. Represent the program in meetings and discussions with internal and external partners. Competencies/ Capabilities: Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions. Collaboration: Strong teamwork and interpersonal skills. Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations. Communication: Excellent verbal and written communication skills. Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues. Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner. Supervisory responsibilities: Youth Peer Support Specialists Work environment: Office based, travel between sites as needed, travel within community to support staff, partial telecommuting with approval Physical demands: Prolonged periods of sitting at a desk and working on a computer May be requested to lift up to 15 pounds periodically Travel required: schools, client homes, community agencies, etc. Minimum qualifications: Lived experience as a person with mental health and/or crisis situations Minimum 2 years experience as a Peer Support or Mentor Minimum 2 years supervisory experience High School Diploma or equivalent Valid driver's license and satisfactory driving record Preferred qualifications: Certified Peer Support Specialist Experience supervising or mentoring peer support staff or similar roles Strong understanding of trauma-informed care and crisis intervention strategies Associates or Bachelors degree in a psychology, human services, or a related field Experience working in a 24/7 crisis response program Bilingual (Spanish-English) language skills are a plus EEO: Delaware Guidance Services is an Equal Opportunity Employer Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

_Work Mode: Onsite_ **Opportunity** The Supervisor - Customer Service leads the global customer service experience for the Robern brand, ensuring premium service across all sales channels. This role oversees order fulfillment and backlog management, supports internal sales teams, and drives continuous improvement in people, processes, and technology. Key responsibilities include ensuring audit compliance across pricing and financial processes, and training Customer Service Representatives to enhance productivity, product knowledge, and problem-solving capabilities. **Specific Responsibilities** **Functional Skills** + **Process & Performance Management:** Develop and refine standard work procedures. Establish and communicate metrics to monitor and improve service performance. + **System & Technology Utilization:** Ensure effective use of SAP for business and accounting control. Lead implementation of technologies that enhance customer service capabilities. + **Team Leadership & Development:** Supervise and develop team members through training, feedback, and performance management. Mentor new associates and foster leadership maturity. + **Cross-Functional Collaboration:** Partner with Sales, Marketing, Manufacturing, and Supply Chain to align priorities with customer needs. + **Customer Experience & Brand Advocacy:** Track and communicate customer feedback. Promote the Robern brand through product and process expertise. + **Cost Management & Profitability:** Minimize freight and shipping costs within strategic guidelines to support profitability. + **Order Fulfillment & Backlog Management:** Lead the fulfillment of Robern orders by managing backlog and coordinating with supply chain, manufacturing, and logistics to ensure on-time delivery. Identify and resolve delivery issues and drive process improvements. + **Claims & Pricing Administration:** Oversee resolution of claims, deductions, audits, and pricing discrepancies. Ensure accurate billing and credit processing aligned with company policies. + **Service Optimization & Sales Support:** Balance cost and service to meet customer needs. Use negotiation and compromise to support sales conversion. + **Continuous Learning & Project Leadership:** Pursue self-development and lead initiatives to enhance the customer experience. + **Other Duties:** Perform additional responsibilities as assigned. **Competency-Based Actions** _Set High Standards of Performance_ + Models the Robern brand attributes in written and oral communication. + Takes ownership for own and customer actions. + Helps the Robern Customer Service function achieve aggressive goals. + Understands and accepts personal and team stretch objectives. _Focus on the End Customer_ + Uses customer feedback tracking to identify trends and opportunities for improvements in productivity and service. + Provides support for service decisions made by the team. Suggests improvements. + Maintains solid business relationships with internal and external decision makers and key influencers. _Build Trust_ + Build solid relationships with the Sales force and earn the reputation of "owning" the account. + Knows when to compromise and when to stand firm. + Demonstrates confidence in others when they are challenged and coaches on conflict resolution. + Ensures confidentiality and approachability with all levels within the organization. + Speaks in terms of "us" and "we" rather than "they" and "them." _Drive Continuous Improvement_ + Be a change agent that keeps our customer support in line with ever-changing business practices. + Encourages and supports others in their improvement efforts. + Identifies and utilizes measures and feedback processes to ensure desired improvement. + Suggests viable improvements to reduce non-value-added processes. + Partners with and educates customers to explain Robern processes and influence business results. + Employs Kohler Operating System (KOS) tools in problem solving. **Skills/Requirements** + Bachelor's degree from an accredited institution in a business/marketing/hospitality management field preferred. + Minimum of 3 years of experience in customer service related functions, supply chain or sales. + Experience managing direct reports. + Experience in the implementation of continuous improvement in a service organization. + Excellent personal, organizational, verbal and written communication skills. + High sense of urgency and a proactive approach to problem solving. + Customer-focused mindset and an innate ability to respond to customers' expectations and requirements. + Excellent teamwork and communications with suppliers, customers and associates. \#LI-Onsite \#LI-KZ1 **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $64,750 - $98,350. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: * Create an inspiring team environment with an open communication culture * Develop key performance indicators and set clear team goals * Delegate tasks effectively and set deadlines * Oversee day-to-day operations * Monitor team performance and conduct performance reviews * Handle customer complaints and address escalations with customers * Design and implement process and operational policies * Full spectrum of employee management, development, and training * Motivate team members to achieve objectives * Discover training needs and providing coaching * Listen to team members' feedback and resolve any issues or conflicts * Recognize high performance and rewarding accomplishments * Ensure the highest levels of productivity, service, and client satisfaction levels * Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: * 5 years of leadership experience, preferably in a customer service and compliance industry * A proven history of successfully mentoring and developing employees * In-depth knowledge of developing and utilizing performance metrics * Proficiency with MS Office, especially Excel * Tremendous written and verbal communication skills * Organizational and time management skills * Decision-making skills * Excellent change management skills * Strong analytical and problem-solving skills * Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. Title: Senior Site Contracts Lead Role Summary: Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned. Responsibilities: * In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned. * Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization. * Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters. * Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate. * Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines. * Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks. * Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed. * Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed. * Conducts final quality checks by adhering to departmental and/or client requirements, as required. * Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required. * Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies. * Leads and/or participates in departmental initiatives and process improvements, as assigned. * Serves as mentor for other Site Contracts Leads. * May act in portfolio lead capacity based on portfolio size and requirements. * Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned. * Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures. What you need: * Bachelor's Degree * 6-9 years of experience * Demonstrates professionalism in conducting daily activities. * Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook). * Ability to follow written and oral instruction from a variety of sources. * Completes tasks independently on time and in an efficient manner. * Ability to mentor and train other site contracts team members as needed. * Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight. * Strong attention to detail. * Great interpersonal and communication skills. * Confidence in dealing with external and internal clients. * Strong verbal and written communication skills. * Exhibits ability to be agile as needed to ensure study deliverables are met. * Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead. * Exhibits strong conflict resolution skills. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable, and professional service. * Effective communication, interpersonal, and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Liaison between senior leadership and team members. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************************************************************************************************************************************************** Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Raymour & Flanigan proudly supports a drug and smoke-free work environment. Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

**Site Leader** We're looking to build our enthusiastic, passionate and committed team in Health, Nutrition & Care Biomedical! We're searching for **Site Leader** in our Exton, PA location. Here's an opportunity to bring your passion for manufacturing excellence and patient outcomes to help us bring progress to life. You'll be responsible for the overall leadership and daily oversight of the Exton Site, made up of three facilities located at **Pennsylvania Drive** (PD), **Devon Park Drive** (DPD) and **Sierra Drive** (SD), ensuring full compliance with Safety, Health & Environment (SHE) as well as quality and regulatory standards. You set and execute the Site's vision, goals, and objectives in alignment with the Vice President, Global Operations and the strategic direction of the Biomedical product lines. You have both direct and indirect leadership over the Site and across all site-related functions, whether through formal reporting lines or matrixed organizational structures, ensuring operational alignment and readiness to meet production and innovation goals. You'll establish and lead a cross-functional Site Leadership Team to drive cohesive governance and execution across key focus areas. You own accountability for Site-level cost management, performance metrics, contribute to overall Profit and Loss (P&L) and lead the development and execution of a Site asset strategy. **Sound intriguing** ? Read on. **Your key responsibilities** + Develop and/or monitor Key Performance Indicators and ensure adequate management reporting on the performance of the area. + Coordinate inter-departmental activities between the manufacturing or materials areas and other departments (for example, receiving new products from R&D groups, resolving inspection/quality issues with Quality Assurance; working closely with Supply Chain Management for materials/supply chain planning; identifying and communicating information related to variances, budgets and expense information with Finance). Ensure appropriate follow up is given. + Continuously monitor skill sets and implement training & succession plans for managers and other personnel within the department. Ensure succession planning is executed. + Manage key departmental financial requirements including budget expenses and variances. + Identify needs, develop and implement plans for production capacity expansion as required. + Monitor the execution of site manufacturing plan and take corrective actions, when necessary, to achieve agreed objectives. _The salary scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education or training, and primary work location. Salary $175,000-$225,000._ **We bring** + A firm belief that working together with our customers is the key to achieving great things + A flexible work environment that empowers people to take accountability for their work and own the outcome + An eagerness to be one team and learn from each other to bring progress to life and create a better future + Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity + A culture that prioritizes safety and well-being, both physically and mentally + A space to grow by encouraging and supporting curiosity and an open mindset **You bring** + Minimum 10 years of experience in relevant manufacturing (medical device, pharmaceutical and/or specialty chemical) required + Minimum 8 years of progressive leadership experience required + Knowledge of quality requirements for a Class III medical device facility. (21CFR 820, ISO 9001, 13485, 14001, 45000). Experience with clean room theory and operation is a plus + Transformational change agent and ability to break down silos and unify + Influencing, mentoring and strong communication skills across all levels of the organization + Bachelor's degree required **Our recruitment process** Interested in this position? Please apply online by uploading your resume in English via our career portal by **January 21, 2026.** **Inclusion, belonging and equal opportunity statement** At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve. We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work. **About dsm-firmenich** As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people. ********************* **Agency Note** Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. **Title:** Senior Site Contracts Lead **Role Summary:** Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned. **Responsibilities:** + In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned. + Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization. + Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters. + Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate. + Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines. + Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks. + Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed. + Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed. + Conducts final quality checks by adhering to departmental and/or client requirements, as required. + Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required. + Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies. + Leads and/or participates in departmental initiatives and process improvements, as assigned. + Serves as mentor for other Site Contracts Leads. + May act in portfolio lead capacity based on portfolio size and requirements. + Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned. + Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures. **What you need:** + Bachelor's Degree + 6-9 years of experience + Demonstrates professionalism in conducting daily activities. + Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook). + Ability to follow written and oral instruction from a variety of sources. + Completes tasks independently on time and in an efficient manner. + Ability to mentor and train other site contracts team members as needed. + Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight. + Strong attention to detail. + Great interpersonal and communication skills. + Confidence in dealing with external and internal clients. + Strong verbal and written communication skills. + Exhibits ability to be agile as needed to ensure study deliverables are met. + Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead. + Exhibits strong conflict resolution skills. **What ICON can offer you:** Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: + Various annual leave entitlements + A range of health insurance offerings to suit you and your family's needs. + Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. + Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. + Life assurance + Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site (************************************* to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (****************************************************** Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here (****************************************************** to apply

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a Management Consulting Supervisor at RSM, you will work with Tech Sector clients while managing staff to deliver projects on time, on budget and in line with client expectations. RSM's Management Consulting, Tech Sector Advisory Group provides strategy and advisory assistance to improve the overall operational effectiveness of SaaS organizations. Key service offerings include: Customer and Channel Partner Strategy Operational Effectiveness Assessments across key functions Business process optimization Business process unification Managed services - Continuous performance improvement Responsibilities Lead the execution of projects to help optimize all elements of a SaaS company including but not limited to: Sales Operations, Renewal Management, Customer Success, Services & Support, Finance Expert understanding in SaaS company value creation and business operations including business process improvement, post-merger integration, end-to-end automation, technology architecture and strategy Foundational understanding of corporate finance, accounting, management reporting, and business analysis Subject matter expert in cross-functional business processes including: Lead to Quote, Quote to Order, Renewals, Order to Cash, Customer Success, Customer Journey, Services & Support Strong at bringing together cross-functional teams, aligning around decisions and making recommendations to executive teams on business improvements Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes Regularly involved in internal and external business development activities and identifies new opportunities through various channels Understand firm capabilities and ability to expand client service across lines of business Build client relationships and deliver quality client services. Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment Basic Qualifications Bachelor's degree required SaaS industry experience either with a consulting firm or direct within industry in an operational role Minimum 4 years' experience working in a large organization, professional services firm or CPA firm Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Executive presence and an understanding of stakeholder / client relationship management Ability to travel > 50 % locally and internationally Strong oral and written communication skills, including presentation skills Preferred Qualifications Proven skills as a team member, team lead or project manager on at least one full life cycle implementation Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines Experience in the development of teams and staff Committed to gaining exposure to multiple industries History of collaborating with clients and other professional services areas Industry or profession focused certification (i.e. Six Sigma / CPA, PMP) At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Join Our Team as a Lead Carpenter at Penn Construction + Design! Site Lead Carpenter - Residential Remodeling Company Name: Penn Construction + Design Pay Range: $30-$35+ per hour, depending on experience Industry: Residential Remodeling Location: Havertown, PA About the Role Penn Construction + Design is looking for an experienced Lead Carpenter to join our dynamic team specializing in residential remodeling. In this key leadership role, you'll manage carpentry tasks, guide a team, and help us deliver high-quality projects that exceed client expectations. If you have a passion for craftsmanship, a commitment to excellence, and thrive in a collaborative environment, we want you on board! Who We Are At Penn Construction + Design, we pride ourselves on being a community-driven company that brings exciting projects to life. We focus on supporting our team members through teaching, goal guidance, and opportunities for advancement. Our core values-Grit, Character, Friendliness, and Cleanliness-define how we work together and interact with clients. Key Responsibilities Project Leadership: Oversee residential remodeling and carpentry operations to ensure projects are completed on schedule and within budget. Quality Control: Maintain high standards by double-checking work and addressing deficiencies proactively. Customer Service: Communicate effectively with clients, ensuring satisfaction and addressing concerns professionally. Team Management: Facilitate daily team huddles to set goals, assist new employees with tool use and safety, and maintain a positive work environment. Administrative Tasks: Update project logs, time tracking systems, and ensure proper documentation using company tools like Job Tread, Buildertrend, and BusyBusy. Safety & Maintenance: Adhere to safety protocols, maintain company tools and equipment, and ensure job sites are clean and organized. Qualifications Experience: 1+ years of tiling experience. Proven experience as a Lead Carpenter or similar role in residential remodeling. Skills: Proficiency in reading blueprints, using carpentry tools, and completing projects from start to finish. Including; layout, framing, exteriors, windows, doors, interiors, kitchens, bathrooms, cabinetry, and finish work. Leadership: Strong organizational and communication skills with the ability to lead and coordinate with team members, subcontractors, and customers. Physical Fitness: Capability to handle physically demanding tasks such as lifting, climbing, working at heights, and standing for extended periods. Tools: Must have transportation, common carpenter tools and belt for general construction. Ability to pull a trailer is a plus. Work Ethic: Punctuality, professionalism, and a commitment to delivering high-quality work. Benefits Compensation Perks: Bi-weekly pay cycle and overtime potential. Health & Wellness: Medical insurance coverage. Work-Life Balance: Paid time off for holidays, vacations, and sick days. Career Development: Paid training programs, mentor guidance, and apprenticeship opportunities. Unique Perks: Company events such as BBQs, holiday parties, and more. Uniforms, including safety gear, are provided. Company Vehicle: potential for work truck and gas card. Work Schedule Full-time: Monday to Friday Occasional overtime or Saturday work may be required. Work Location Based in Havertown, PA area, with residential project sites across Delaware and Montgomery counties. Equal Opportunity Employment Penn Construction + Design is an equal-opportunity employer. We value diversity and inclusion, fostering a family-like environment where every team member is respected and supported. Take the Next Step! If you're ready to elevate your carpentry career and make a meaningful impact with Penn Construction + Design, apply today! #OHFC25

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking a Site Lead professional to support Project and Program Management in the North American Places business in our Philadelphia, PA area client site location. As a Site Lead, you will be accountable for all project delivery within your assigned site, managing the project delivery teams to ensure that projects adhere to client requirements and business goals by developing and driving project plans, managing cross-functional teams, and coordinating activities within the established project timelines set forth by the client. You will be responsible for all project phases: planning, design/preconstruction, procurement, construction, commissioning & validation. You will hold the key interface with the client Program Manager and relevant site stakeholders. In this position, you will also serve as a Line Manager and oversee a team of Arcadis Project Managers. As a Line Manager, you will be responsible for mentoring and guiding the professional development of your team and for ensuring the quality delivery of projects from your team members. Role accountabilities: Accountable for all project delivery within Upper Merion, managing the project delivery teams to deliver. Acts as the single point of contact to the client Program Manager for project delivery and performance Understand client's needs and manages forward pipeline of work for the site and GSK specific requirements Ensures that Site level management information / reporting is valid and true and is used to drive performance across the site teams Attend monthly performance meeting to drive performance and ensures that risks and issues managed or escalated Liaises with the group lead to manage resource allocation, ensuring projects have the right resources in place Owns the ARCADIS relationship for site specific stakeholders and delivery partners, attending communication cells and other sessions Project Management of complex / specialist projects Attends weekly Site Leadership WREF CommCell and provides actions and updates on Arcadis Capital Projects Delivery Ensures that the levels of fiscal authority and controls are understood and complied with by project team members and that timely support is provided when commercial audits are conducted Responsible for coordinating design reviews and approvals between owner and contractors Ensure that owner's safety, security and fire protection regulations are clearly understood and adhered to, and control the property and premises until hand-over In consultation with procurement, has the responsibility for the definition of the contract strategy, and the selection and coordination of contractors and suppliers and ensures that the execution of the project is in accordance with contract and the job specification Qualifications & Experience: Experience of managing capital delivery within a pharmaceutical sector or working within a comparable portfolio of work for a leading manufacturing/scientific client preferred Strong knowledge / record of delivering mechanical, electrical & control works within the building services environment Experience of working within a regulated environment Expert in stakeholder management and communication Strong influencer and negotiation skills Possess excellent written and verbal communication skills that are clear and concise Have strong organizational, analytical, and problem-solving skills Be capable of managing multiple, unique assignments simultaneously Be self-motivated, team-oriented, and flexible; have the initiative and ability to tackle new projects and challenges daily The ability to motivate and develop the skills of team members Good understanding of Project Controls environment Proficient IT skills (MS Office) Be health, safety, and quality focused I Required Qualifications: Bachelor's Degree or relevant equivalent experience in Engineering, Project Management or similar discipline Over 10 years of Project management expertise Preferred Qualifications: PMP certification Six Sigma Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $131,000 - $155,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.