Team leader jobs in Naperville, IL

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills • Conducts new employee orientations, trains and coaches Store Associates • Utilizes company tools to diagnose opportunities and develops action plans to improve performance • Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales • Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members • Provides direction, support, and ongoing feedback of overall performance to staff members • Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled • Ensures company standards are met for store and associate appearance • Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed • Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate • Willingness to participate in continued education, including product knowledge and professional development • Assists management team with inventory management • Performs all duties of a store associate while functioning as a Customer Service Manager • Performs all duties as directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills • Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required • Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence • Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies • Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type • Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required • Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.) • Ability to count cash and make change accurately • If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended periods of time • Ability to follow directions and complete assignments • Perform all duties as assigned by supervisors • Ability to repeatedly walk up and down stairs • Ability to work in cold areas *The pay range for this position is $19.00-$24.00 Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ensure that all employees are adhering to GMP's Following company SOP's. Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals? Then this opportunity could be the right fit for you. Great Pay Excellent work environment with growth opportunities Great Benefits Immediate Hire SUMMARY DESCRIPTION Supervise and direct production operations and processes for the division. Responsible for all Line Leaders, hourly production and cleaning personnel. Key Responsibilities Ensure all employees adhere to GMPs and follow company SOPs. Supervise and direct production operations and processes for the division. Manage Line Leaders, hourly production staff, and cleaning personnel. Promote safe behavior and support plant safety goals through continuous improvement. Ensure health and safety regulations are met across all operations. Monitor workflow, resolve issues, and maintain production schedules. Prepare routine reports and correspondence as needed. Communicate effectively with employees and customers in group settings. Desired Qualifications Experience in production leadership within a manufacturing environment. Ability to read and interpret safety rules, operating instructions, and procedure manuals. Strong written and verbal communication skills. Flexibility to work overtime, weekends, and adjust schedules as needed. Proven ability to support continuous improvement initiatives. BENEFITS: Great Pay Very Competitive Benefits Package Excellent work environment with growth opportunities Immediate Hire Ask for Jasleen ********************************* Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR

On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pm Compensation: $80k-$100k + 0%-20% of the base salary based on performance 3 days in office 2 days WFH Medical, Dental, Vision, 401k 15 Days PTO Responsibilities: • Build and maintain strong relationships • Monitor and manage customer credit in collaboration • Supervise customs declarations and clearance processes • Lead and manage the assigned product team • Review sales contracts and purchase orders • Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork. • Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms. • Identify and recommend improvements to operational procedures Requirements: • Must have manufacturing experience •Proven experience in a supervisory role within customer service or related fields. • Exceptional communication and interpersonal skills • Ability to manage and prioritize multiple tasks while maintaining attention to detail. • Familiarity with preparing and reviewing contracts, invoices, and other trade-related documentation. • Proficiency in managing customer credit and payment follow-ups. • Experience in customs declaration and clearance processes. • Analytical skills to identify risks and implement solutions for process improvements.

FlexStaff is hiring a Site Leader for our client, a car wash under new management in the Chicagoland area. They are seeking a highly motivated person with car wash experience to join their team and grow with them! As the Store Leader, you will be responsible for building an outstanding guest service culture in a fast-paced environment by providing day-to-day coaching and leadership to your team. You will also help ensure that the site under your leadership meets and exceeds the company's standards in leadership, guest service, safety, quality, operational excellence, and financial performance. Qualifications: • 2 years of leadership/management experience • 1 year of sales experience is preferred • Car Wash experience is highly desired!! Responsibilities: •Ability to successfully hire and train new team members, motivate and coach your team, and create a positive work environment. •Ensure all safety procedures are being followed for guests and staff. •Demonstrate a high level of guest satisfaction by handling any inquiries, incidents, and issues in a timely manner. •Maintain focus on growing sales volume and site profitability. •Promote monthly membership programs. •Maintain an understanding of car wash equipment; troubleshooting and identifying maintenance issues, perform basic maintenance, and work with the maintenance/tech. teams to resolve any issues. Desired Qualifications: • Exceptional leadership and communication skills; including active listening and solution orientated. • Experience with team building; friendly and personable. • Strong work ethic and professional attitude. • Knowledge of retail business management practices • Basic Computer Skills. • Ability to work at least 50 hours per week; willing to be flexible with hours including nights, weekends, and holidays; available to be on-call as needed. • Ability to stand the entirety of your workday. • Ability to lift 5-50 lbs. Education Requirements: • High School Diploma or GED • Progressive Compensation Package and Excellent Bonus Opportunity • Ongoing training and leadership development opportunities • Commission based on membership sales • Extraordinary growth opportunity with a company poised for fast-paced expansion Salary $60,000.00 - $65,000.00 per year

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company's commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond. USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization. Position Overview The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual's main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members. Summary of Responsibilities Operates the facility in full compliance with USM's Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison Supports all Wire Processing and De-Ox related activity Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures Responds to Sales Team inquiries regarding the scope of our services and overall capabilities Possesses the vision to profitably expand volumes and help grow the business into the future Establishes low turnover due to a superior workforce Supports development of risk mitigation initiatives Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility Identifies challenges, increases efficiencies and oversees the entire operation Creates and manages performance management and improvement tracking systems Performs new team member orientation, training & development logistics and recordkeeping Assists with team member relations Participates in cross functional committee facilitation Supports companywide communication and strategic initiatives (ISO 14001 / RIOS) Ensures team member safety, welfare, wellness, health reporting and services Must demonstrate competency in all aspects of the job and company objectives Demonstrates understanding of company policies, rules and trainings Other duties as assigned The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role: Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover. Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT's (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial. Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets. Required Characteristics Fluency in English; working knowledge / basic communication in Spanish College degree or equivalent related job experience preferred Experience in the metal industry/ manufacturing / heavy industrial environment preferred Possess a basic understanding of how a company operates financially Ability to be “hands on” while training and supporting direct reports Participates in personal ongoing development The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions Candidate must pass a pre-employment physical, background and credit check Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation Minimum Safety Training Requirements Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above) US-SOP-01 United in Safety Manual US-F11 QEH&S Policy US-SOP-03 Team Member Handbook We strive to demonstrate our Core Values in all positions at USM: Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Relocation support is available for qualified candidates, with packages tailored to individual circumstances, including household status, number of vehicles, pets, and whether you rent or own your home. About the Role Our client is seeking an experienced SAP Development Lead to drive the design, ABAP development of a global SAP S/4HANA Private Cloud environment. This is a senior, hands-on technical leadership role at a growing U.S. organization. Ideal for someone who thrives on building scalable SAP solutions, driving secure system architecture, and collaborating cross-functionally with business and IT teams. You'll lead development strategy and play a pivotal role in ensuring the stability and performance of mission-critical SAP applications. Key Responsibilities SAP Development Lead end-to-end development of custom SAP solutions in S/4HANA Private Cloud. Build applications using ABAP, ABAP RAP, OO ABAP, Smart Forms, and Adobe Forms. Develop modern UI experiences with Fiori/UI5. Create CDS Views, OData services, and RESTful APIs using ADT, BOPF, and BRF+. Deliver WRICEF objects and performance tuning using Workbench, SAT, ST05, ST12. Manage complex integrations via SAP CPI, IDOCs, BAPIs, RFCs, and flat files. Collaborate across FI/CO, SD, MM, PP, PM, and QM functional areas for end-to-end solutions. Oversee DevOps and transport management to ensure traceable, compliant deployments. Manage 1 onshore ABAP developer and 1 offshore ABAP developer Collaborate with offshore SAP Security team to support secure solution delivery Required Qualifications Bachelor's in Computer Science, Engineering, or related field. 8+ years SAP development experience (S/4HANA or ECC). 3+ years in a senior technical or team leadership capacity. Expertise in ABAP, Fiori/UI5, ABAP RAP; CPI experience preferred. Strong WRICEF development and CDS/OData expertise. Hands-on in multiple SAP full lifecycle implementations. Familiarity with Basis, infrastructure, and performance management. Experience partnering with Security teams, and basic security knowledge, is a strong plus. Strong communication and leadership skills.

Why FUCHS? Because Your Success Moves Us. At FUCHS, we believe in empowering people to grow, innovate, and thrive. Our culture is built on trust, respect, integrity, and creativity-and we back it up with real opportunities for development, a strong work/life balance, and the freedom to make an impact. When you join FUCHS, you're not just taking a job-you're launching a career. Salary: FUCHS offers competitive pay commensurate with experience in a similar position. The range for this position is $30.00 - $33.00 per hour, but actual compensation will vary depending upon a new hire's experience and qualifications as well as internal equity. Work Schedule: Position availability is for 3rd shift (11:00 PM to 7:30 AM), Monday through Friday. Flexibility may be required to support production needs, including occasional overtime. Your Responsibilities: The Quality Control Laboratory Team Lead will oversee in supporting a fast-paced production environment and will be responsible for: Coaching and training quality technicians on procedures related to testing, communication, and lab best practices. Distributing workflow to other technicians on the shift. Using established methods to verify quality of incoming raw materials and outgoing products; performing calculations to determine adjustments that may be required to ensure conformance; Preparing laboratory reagents; filing retain samples in appropriate holding areas; entering test data into our SAP system; filing vendor certifications, and raw material and production inspections in appropriate area. Communicating with Operations team regarding calculations and adjustments needed to batches Monitoring and calibrating Quality Control equipment. Participating in general housekeeping including routine cleaning and maintenance. Communicating with Quality Control Manager on a daily basis regarding issues, updates, etc. Qualifications we are looking for: Bachelor's degree in Chemistry, Biology, or related science field required. 3+ years of proven laboratory testing experience in a manufacturing environment required. Exemplary verbal and written communication skills required. Experience using SAP computer system a plus What You'll Get: A dynamic, supportive team environment Competitive pay Comprehensive benefits package (details here: ********************************* Career growth in a global company that values your ideas and initiative Ready to move your world with us? Apply today and become part of a company that's shaping the future of lubrication technology-one batch at a time. FUCHS Lubricants Co. is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v).

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Floor Supervisor to join the team! What would your day to day look like? Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales. Key Responsibilities: · To ensure and provide an excellent level of customer service in the store · To ensure the team possesses good product knowledge and is aware of the key performance indicators · To be familiar with and offer services according to the needs of customers in order to maximize sales · To organize and distribute tasks and positions to each member of the team · To ensure that sales targets are implemented, achieved and exceeded in store · To maintain the image of the store in order to make it attractive and commercial · To know and apply the visual merchandising standards of the brand and of the season. · To participate in updating the Merchandising and Rotation schedules We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable. Requirements: · Prior experience in retail sales is preferred · Must be a sales-driven, goal-oriented individual · Passion for customer service, styling, and product · Flexible availability, including weekends and holidays · Must have a positive, high-energy, friendly, outgoing, and engaging personality. · Must be willing to take the first step to initiate contact with the customers and identify their shopping needs. · Strong time management and communication skills · Ability to manage multiple and competing work priorities, demands, and changes What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you

The Team Manager is responsible for leading the day-to-day execution of manufacturing (production, reliability, safety, and quality). · Administer plant and corporate policies (and if applicable, the collective bargaining agreement). · Led and managed the team (15-20 people; a mix of operators and technicians) to help them increase their productivity, skills, and performance. · Take ownership of your professional growth by remaining open to feedback and getting involved in plant initiatives and projects. Key Responsibilities · Execute daily production plan activities of operations lines by managing the daily activities of 15-20 union hourly technicians on a given shift. Monitor Quality results and address operational, financial, and personnel shortcomings. Ensure manufacturing operates within approved quality, safety, and productivity guidelines and minimize material losses. Coordinates required efforts to minimize operational downtime. · Participate and guide the team in troubleshooting and repair activities. · Cross Train in other critical functions within operations. · Communicate shift results in both verbal and written formats. Utilize production reporting systems and processes. · Ensure a safe work environment. Train employees on all safety aspects (OSHA-required training, etc.). Participate in area-led safety initiatives. · Lead team meetings designed to: review and support department goals and objectives, conduct safety training and awareness, and deliver and discuss expectations. · Development of employees' performance through training and structured performance management. Ensure consistency in the administration of Union contracts. · Ensure compliance with Company policies and Government regulations · Lead team development initiatives to ensure continuous improvement around our key business metrics (safety, quality, reliability, and cost). Assist in new product introductions as needed. · Manage Quality/Release process and all required documentation. · Other duties as assigned by management Qualifications/Basic Minimum Requirements · Meet the legal minimum age requirement · Authorized to work in the United States · Bachelor's Degree or equivalent combination of education and experience · 3 years of supervisory/management experience overseeing 5 or more individuals in a manufacturing environment or equivalent hands-on working experience in consumer packaged goods. · Relevant experience in team development and training · Shift flexibility to accommodate the needs of the business · Ability to respond to urgent or emergency situations outside of normal working hours as needed · Intermediate knowledge of high-speed equipment. · Knowledge of product quality standards and regulatory requirements. · Ability to work overtime as needed. Other Required Skills · Ability to work independently and as part of a team · Strong planning and organizing skills · Strong organizational and interpersonal skills · Strong verbal and written communication skills Preferred Qualifications · Intermediate to advanced skills in Microsoft Office (Outlook, Word, Excel, PowerPoint) · Working knowledge of Lean manufacturing principles. · Experience in facilitation and team building · Experience working in a union labor environment Physical Requirements · Employee must be able to work in a manufacturing plant environment. · Daily responsibilities may require working on elevated surfaces, climbing stairs/ladders, kneeling, bending, squatting, stooping, lift up to 50 pounds, crawling under equipment, wearing fall protection, and required PPE. · Standing/walking for extended periods of time · Sitting for periods of time working in front of a computer screen. VVF is an equal-opportunity employer. We evaluate qualified applicants, without regard to race, color, religion, national origin, sex or gender, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, including the perception that a person has any of those characteristics or that the person is associated with a person who has, or is perceived to have, any of those characteristics, or any other consideration made unlawful by applicable law. VVF is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to **************************** or call Human Resources at ************** and let us know the nature of your request and your contact information.

Cortica is looking for an ABA Site Pre-K Readiness Early-Intervention Program (PREP) Lead, BCBA to join its growing team! In this role, you will provide oversight to a Cortica PREP Program in your designated location. You will lead teams of Behavior Interventionists and collaborate with Assistant Supervisors and Supervisors to serve the children and families in the PREP program. We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care - one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission. Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual's qualifications and ability to successfully perform the job responsibilities. What will you do? Provide modeling, direct support, and clinical oversite of the PREP curriculum Contribute to clinical outcome information in the form of assessment and goal tracking tools, written program information, and other materials related to the program Meet with Early Intervention Program Manager bimonthly and as needed to develop new programs, ensure clinical quality, and support program outcomes. Maintain clinical productivity expectations by completing treatment plans, supervision, and parent training. A reduction in productivity will be given to accommodate administrative tasks related to this role. Provide direct clinical and supervisory support to Behavior Interventionists (BI) in their Pod Stay current with the latest research trends in early intervention and develops curriculum accordingly Support all safety initiatives Live Cortica's core values, leading by example for other teammates We'd love to hear from you if: You have a master's degree in a “Human Services” or related field and a Board Certification in Behavior Analysis (BCBA) or License in Behavior Analysis (LBA). You possess 1+ year of management experience leading teams in a clinical setting and possess a strong acumen for ABA operations and overall ABA program management. You have knowledge of Microsoft Word, Excel, and Internet Applications. You have knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. You have knowledge of HIPAA regulations to safeguard patient information. Your Compensation & Benefits Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we'll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life. The base pay range for this opening is $80,000 to $100,000. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range. Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Driving Requirement This position requires the successful completion of a post-offer background check and a motor vehicle report review. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar.

The Team We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. What You Need to Succeed High school diploma or equivalent required; Bachelor's degree preferred. Minimum 2 years of work experience in telecommunications or a related field required. Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck. Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS. Vendor management experience, real-estate management experience, or a civil construction background preferred. Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred. Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards. Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications. While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites. Approximately 40% overnight travel may be required in support of the position's responsibilities. Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more ************************************************* What You Can Offer Us Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events. Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle. Other duties as assigned.

Dual Site Leader - River North and Oakbrook Full-Time | On-Site | Weekend and Holiday Availability Required Immersive Gamebox is a fast growing leader in location based entertainment. Our social gaming experiences are redefining what it means to play together, using cutting edge technology and a whole lot of fun. With more than 25,000 five star TripAdvisor reviews and recognition in the top ten percent of attractions worldwide, we're just getting started. We're preparing for the next big leap: launching our new venue in River North Chicago (COC) and expanding leadership at Oakbrook Center (OIL). This is your chance to get in early and help shape two incredible locations. What We're Looking For We're looking for a passionate, proactive Dual Site Leader ready to take on a dual site leadership role. This position will oversee both COC and OIL, driving excellence across two venues. If you're someone who loves ownership, thrives in a fast paced environment, and brings big energy to team development and guest experience, you'll feel right at home here. We are reviewing applications now and will be reaching out to top candidates once timelines are confirmed. Job Purpose As the Dual Site Leader, you'll be the on the ground leader for both venues. You'll drive operational excellence, team performance, and local marketing success while collaborating with HQ partners in Tech, HR, and Marketing to make it all run smoothly. Annual Salary: $50,000 to $60,000 Bonus Potential: Up to 10 percent annual performance based incentive Target Start: Flexible based on venue timeline What You'll Do Lead day to day operations at two venues: COC (River North) and OIL (Oakbrook) Recruit, train, and coach exceptional venue teams Deliver five star guest experiences and ensure smooth, safe daily operations Cover solo shifts when needed as part of our lean labor model Execute local marketing efforts, community partnerships, and outbound group sales initiatives Monitor revenue, KPIs, labor budgets, and guest satisfaction Manage payroll, scheduling, safety compliance, and brand standards Collaborate with cross functional teams to align with national initiatives Build a culture of accountability, creativity, and team pride What You Bring Required Experience Two or more years as a General Manager or Multi Site Manager in hospitality, retail, or entertainment Proven ability to lead teams, manage budgets, and deliver strong results Familiarity with POS, P&L, scheduling, and venue operations Comfortable in a hands on environment with a guest first mindset Preferred Experience Background in food and beverage, family entertainment, or event based businesses Experience with local marketing, community engagement, or social media campaigns Strong time management and ability to balance two high priority venues You'll Thrive Here If You Lead by example and inspire others Love building things from scratch and scaling what works Think strategically but don't mind rolling up your sleeves Value guest experience as much as performance Are excited to grow your career by leading a flagship launch Why Join Us Compensation and Benefits $50,000 to $60,000 base salary Up to 10 percent annual performance bonus Medical and dental insurance 401k retirement plan with employer match Paid vacation and holidays Mental health support through our Employee Assistance Program Early access to our newest games and product testing A fun, creative, and high energy team culture All new hires are subject to a 90 day probationary period. During this time, overall performance, reliability, and team fit will be evaluated to determine continued employment. Ready to Join the Fun? We're accepting resumes now for this future opportunity. Final start dates will depend on the COC opening timeline, but we're building our candidate pool early and reaching out as things take shape. Apply now to be considered as one of the first leaders of our new venue launch!

Job DescriptionDescription:Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together! General ResponsiblitiesHours: Monday-Friday, 1:30pm-10:30pm Supervise Residential Homeless Service Case Workers. Coordinate food assistance and shelter coverage. Provide consultation and development to staff, including hiring, firing, orientation, and training. Operate as a member of the Leadership Team at Daybreak. Prepare and distribute regular reports, including funding reports and program evaluations. Oversee provision of food to participants. Supervise training and scheduling of residential staff, ensuring hours are within budget. Ensure proper coverage and safety protocols for the cold shelter program. Conduct monthly shelter participant sessions and ensure smooth shelter operations. Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability. Other duties as assigned within the guidelines of this position. Great Employer Provided Benefits Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days Medical/Dental/Vision Health Insurances Flexible Spending Account Short-term Disability Insurance Long-Term Disability Insurance (employee paid optional) Life and AD&D Insurance 403B Retirement Plan with employer contributions Employee Assistance Program (EAP) Requirements: High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred. Minimum of 5 years of experience working with individuals and families in poverty and/or crisis. Food Sanitation Certificate required within 4 months of employment. Prior supervisory experience preferred. Good organizational skills. Skills in collaborating with other disciplines and community service providers. Understanding of program operational boundaries. Availability to work flexible hours. Proficiency in Microsoft Office applications. Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance.

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The Family Support Services Supervisor provides leadership to a team of staff focused on the educational, social, and emotional needs of the early learners and families being served by our family support programs within DeKalb, Boone, Grundy Counties and surrounding communities. As a Family Support Services Supervisor, you will collaborate and network with service providers, maintain community linkages and develop service agreements. You will develop and maintain a comprehensive directory of community resources. Candidate qualifications: Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling, or related field required. Gateway Level 5 Family Specialist Credential required. 3 years of experience providing family support services required. Supervisory experience preferred. Ability to communicate in both English and Spanish required Valid driver's license, insurance, and a reliable vehicle required. (Candidates without the required degree/credentials may be considered with an approved educational plan) Job Responsibilities: Administers the Family Service program area for assigned program locations ensuring an integrated comprehensive system of services for children and families. Supervises and oversees work tasks and activities of Family Support Services (FSS) staff to ensure full delivery of integrated services to children and families, including implementing the agency's personnel policies and practices. This includes hiring, appraisals, leaves, promotions, salary changes, terminations, and documentation of all personnel actions. Provides training, support and guidance to FSS staff to ensure high quality and timely services are provided to parents in compliance with Head Start Performance standards, The Head Start Parent, Family and Community Engagement (PFCE) framework, ISBE, CPS, DFSS and best practices in the field. Ensures active collaboration of FSS staff and services with Site Managers and education; varied learners; health; Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) and other content area staff. Provides training and guidance to parents and community members on a variety of pertinent topics in the area of family and community partnerships. Collaborates with State and community partners to recruit children and families and to enhance family access to services Job details: Compensation: Salary range is between $49k-$62k; offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off each year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match, (more benefit details here). Location: Home office is the DeKalb office with opportunities to work remotely 1-2 days/week. Schedule: Salaried, general business hours with some flexibility required for special projects and evening/weekend recruitment events. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

Description Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together! General Responsiblities Hours: Monday-Friday, 1:30pm-10:30pm Supervise Residential Homeless Service Case Workers. Coordinate food assistance and shelter coverage. Provide consultation and development to staff, including hiring, firing, orientation, and training. Operate as a member of the Leadership Team at Daybreak. Prepare and distribute regular reports, including funding reports and program evaluations. Oversee provision of food to participants. Supervise training and scheduling of residential staff, ensuring hours are within budget. Ensure proper coverage and safety protocols for the cold shelter program. Conduct monthly shelter participant sessions and ensure smooth shelter operations. Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability. Other duties as assigned within the guidelines of this position. Great Employer Provided Benefits Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days Medical/Dental/Vision Health Insurances Flexible Spending Account Short-term Disability Insurance Long-Term Disability Insurance (employee paid optional) Life and AD&D Insurance 403B Retirement Plan with employer contributions Employee Assistance Program (EAP) Requirements High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred. Minimum of 5 years of experience working with individuals and families in poverty and/or crisis. Food Sanitation Certificate required within 4 months of employment. Prior supervisory experience preferred. Good organizational skills. Skills in collaborating with other disciplines and community service providers. Understanding of program operational boundaries. Availability to work flexible hours. Proficiency in Microsoft Office applications. Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance. Salary Description $55,637/Year 35hrs/ week

NOW HIRING: Day Camp Site Leader (Seasonal) JOB SUMMARY: The Day Camp Site Leader is a reliable, organized, and energetic person responsible for supervising Counselors and Inclusion Aides assigned to day camp sites. Under the direction and supervision of the Recreation Supervisor, this candidate will be responsible for planning and implementing creative lesson plans and all camp large scale activities and events, act as liaison between parents and staff, create effective communication pieces for parents, and lead special events and field trips, as well as other basic duties. LOCATION: Tony Bettenhausen Recreation Center, 8125 W. 171st St, Tinley Park QUALIFICATIONS: We are looking for fun, creative individuals that will share their passion with our campers and staff. Applicants should have experience working with children and supervising employees. The qualified individual will be able to communicate clearly and effectively. High School diploma required, with at least one year of completed higher education studies or teaching experience. Experience in day camp programs is preferred. Current CPR/First Aid certification required. INCENTIVES: This is a part-time, seasonal position that typically runs for 8 weeks, Monday through Friday. Required hours are 8:30am - 3:15pm with extended availability for before and after camp programs. Availability to work the entire day camp season is required. The Wage Range is $16.50 to $20.00 per hour and qualifies for a complementary membership to the Fitness Center, Recreation Center, and Water Park. $16.50 will be the entry level wage rate per hour for all new hires. Referral program eligible. ABOUT US: The Tinley Park-Park District is an award-winning public agency that provides its 55,000 residents with a wide variety of recreation facilities, programs, events, parks, and open spaces. The Park District maintains over 40 parks, 33 ball fields, and several facilities which include the Tony Bettenhausen Recreation Center, White Water Canyon Water Park, Canine Campus Dog Park, Tinley Junction Miniature Golf & Batting Cages, Vogt Visual Arts Center, and the Tinley Park Performing Arts Center. CLOSING DATE: Position is open until filled. ************************************************************

Department **Marketing** Employment Type **Full Time** Have you ever usedthe self-checkout in a grocery store? Played the slots at a Caesar's Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI). We make thetechnology that powers your everyday life,enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software. Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches. **WHAT YOU'LL BE DOING** We're looking for a strategic and execution-focused **Sr. E-Commerce** **Lead** to drive the successful launch and ongoing performance of our e-commerce platform. This role blends digital marketing, SEO, SEM, generative search, campaign strategy, and performance analytics with a strong understanding of web platforms,MarTechand sales enablement. You will be the primary driver of CPI's e-commerce strategy and execution, responsible for: **E-Commerce Strategy & Execution** + Lead the launch and optimization of CPI's e-commerce platform for hardware and engineered products. + Develop and execute integrated digital marketing campaigns to drive qualified traffic, engagement, and conversion. + Own SEO, Generative Search and SEM strategy and implementation to maximize visibility and organic/paid reach. + Track performance metrics across channels and campaigns, using data to refine and improve outcomes. + Manage lead generation efforts and systematically automate handoff of qualified leads to the sales organization. **Sales Partnership & Enablement** + Collaborate closely with Sales to align digital efforts with pipeline goals. + Ensure seamless integration of e-commerce leadsinto CRM and sales workflows. + Support sales enablement through digital content, product positioning, lead scoring & prioritization, and campaign insights. + Ensure website tone and messaging is consistent with value proposition and in accordance with brand guidelines. **Technology & Platform Oversight** + Partner with IT and external vendors to ensure platform stability, scalability, and user experience. + Maintain foundational knowledge of web technologies to guide platform enhancements and troubleshoot issues. + Implement technical SEO optimizations to improve organic rankings on targeted keywords and themes. **WHO WE'RE LOOKING FOR** **Digital Strategist & Executor** + Proven experience in launching and managing e-commerce platforms, ideally for hardware or engineered products. + Strong foundation in digital marketing, SEO, SEM, Generative Search, and campaign management. + Comfortable working with common web platforms and cross-functional teams. **Sales-Aligned Marketer** + Demonstrated success in partnering with sales organizations to drivepipelineand revenue. + Skilled in lead generation, qualification, and performance tracking. **Data-Driven Decision Maker** + Analytical mindset with ability to interpret performance data and translate into actionable insights. + Experience with tools like Google Analytics, CRM platforms, and marketing automation systems. + Proven ability to measure and attribute ROI across digital marketing channels, campaigns, and initiatives. + History of building out marketing dashboards with critical KPIs **Collaborative Influencer** + Strong communicator and cross-functional collaborator. + Able to influence without authority and drive alignment across teams. **QUALIFICATIONS AND REQUIREMENTS** + Bachelor's degree in Marketing, Business, or related field; MBA or advanced degree preferred. + 8+ years of experience in digital marketing or e-commerce, with a focus on B2B or industrial products. + Experience with e-commerce and website platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud, Drupal). + Familiarity with SEO & SEM tools, CRM systems, and performance analytics. + Strong project management and organizational skills. + Willingness to travel occasionally (10-20%). **WHAT WE'RE OFFERING** + Base salary $110-130K + Defined career growth plans + Flexible work environment + Generous paid time off, including sick and holiday + Community involvement and volunteering events + Opportunities to travel and work at our global sites Soundinteresting? Come see why we are OneCPI (*********************************** ! **CPI is part of Crane NXT** Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit ***************** _Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law._ \#LI-Hybrid

We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf-specifically application packaging, device locking, and password resets-are also necessary. This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment Required Technical skills: Provide technical support to a team of 200+ users in an office environment. Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements. Administer Microsoft Intune, including: Packaging applications for deployment. Managing hardware by wiping and locking devices. Onboarding devices through Autopilot and manually adding them as needed. Support Microsoft Outlook within the 365 environment, which includes: Mail trace investigations. Building and managing distribution lists. Troubleshooting Exchange-related issues. Administer Azure services, including: Multi-Factor Authentication (MFA) resets. Session resets for users. Creation and management of user groups. Manage on-prem Active Directory tasks such as: Group creation. User membership management and permissions. Utilize basic PowerShell for investigative purposes, such as: Retrieving IP addresses. Locating DNS information. Analyzing network connections. Administer Apple Business Manager and Jamf, including: Packaging applications. Locking devices. Resetting Jamf passwords. Required Basic skills: Experience with networks, firewalls/security, and operating systems. Ability to lift 50 pounds safely. Self-motivated and Self-organized. Basic mechanical aptitude. Ability to troubleshoot first tier computer hardware and software issues. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Collaborates well with other teams. Responsibilities: Proven experience as an IT Support Specialist or similar role. Strong hardware knowledge, particularly with laptops, including memory and processor issues. Familiarity with Microsoft Intune in an administrative capacity. Proficient in Microsoft Outlook and Exchange within a 365 environment. Knowledge of Azure administration, including MFA and user group management. Experience with on-prem Active Directory administration. Basic PowerShell experience. Familiarity with Apple Business Manager and Jamf administrative tasks. Assembles workstations including mechanical standing desks. Unboxes and organizes inventory items. Receives and organizes inventory while maintaining inventory tracking system. Installs IT equipment inclusive of TVs. Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in a proactive, timely fashion Education & Experience: Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support. 3+ years of relevant experience What we offer: Business casual atmosphere in a flexible working environment Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise Defined and undefined career pathways allowing you to grow your own way Competitive medical, dental, vision, and life insurance benefits Maternity and paternity leave Personal Time Off and Volunteer Time Off to give back to the community RSUs as well as employee stock purchase plan and 401k with match Work from anywhere 3 weeks out of the year

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills • Conducts new employee orientations, trains and coaches Store Associates • Utilizes company tools to diagnose opportunities and develops action plans to improve performance • Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales • Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members • Provides direction, support, and ongoing feedback of overall performance to staff members • Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled • Ensures company standards are met for store and associate appearance • Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed • Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate • Willingness to participate in continued education, including product knowledge and professional development • Assists management team with inventory management • Performs all duties of a store associate while functioning as a Customer Service Manager • Performs all duties as directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills • Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required • Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence • Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies • Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type • Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required • Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.) • Ability to count cash and make change accurately • If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended periods of time • Ability to follow directions and complete assignments • Perform all duties as assigned by supervisors • Ability to repeatedly walk up and down stairs • Ability to work in cold areas *The pay range for this position is $19.00-$24.00 Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.