Team leader jobs in New York - 4,060 jobs

Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal Customer Success - Customer Enablement / We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

A nonprofit education organization in New York City seeks a Group Leader to support students and school staff during afterschool programs. Responsibilities include leading safe arrival and dismissal procedures, collaborating with colleagues, and engaging in professional development opportunities. Candidates should have a high school diploma, with a preference for college degrees and prior experience. Flexible hours and grant-funded position. #J-18808-Ljbffr

At Summerhill Associates, this role leads the delivery of high-end landscape maintenance across a portfolio of premier properties, ensuring every landscape reflects the company's commitment to exceptional quality and horticultural excellence. The position collaborates closely with clients, landscape architects, and internal teams to preserve design intent while identifying opportunities to enhance and elevate each property. This is an exciting opportunity to play a key role in shaping maintenance standards, supporting design initiatives, and influencing the long-term success. Essential Functions: Oversee and lead the execution of all landscape maintenance functions including weekly landscape maintenance, plant health care, tree pruning and replenishment planting Responsible for submitting detailed reports every Friday afternoon and communicating completed work performed that week and the upcoming schedule to the company for all assigned accounts Design, estimate and communicate enhancement and planting opportunities for all landscape maintenance clients with Landscape Architects, Clients and Ownership/Client Representatives Assist with landscape design projects and become familiar with all aspects of design technology Effectively work, communicate and follow-up with landscape architects, designers, clients and builders to ensure maintenance of projects matches design intent Execute all work to the highest horticultural standards Assist in the development of a maintenance manual for all assigned projects that graphically outlines and adheres to horticultural best practices Lead the oversight of maintenance accounts, including coordination with sub-contractors, to ensure jobs are executed to the highest standard Coordinate with sub-contractors, clients and all entities involved in assigned jobs to make sure all aspects of the work are organized, efficient and effectively communicated Coordinate and communicate information on assigned projects between office and field operations Role Responsibilities: Assist with plant sourcing including visiting nurseries to tag plant material for Summerhill Associates as needed Assist with phases of design projects as needed and if schedule allows. This includes design development, sourcing, plant layout and maintenance Assist in the execution of safety training for landscape crews on assigned projects. Ensure that training is executed on a frequent basis and reinforced on job sites Responsible for the training of landscape crews in accordance with the best management practices in all facets of landscape maintenance and horticulture Ensure job sites are organized and clean Perform job start up inspections and recommendations with foreperson/field PM Verify contract specifications for maintenance of plant material are being met Required Skills/Abilities: Good verbal and written communication skills Strong horticultural knowledge AutoCad, Lumion, Sketch Up and Rhino Extremely detail-oriented Ability to read, understand, and execute drawings, and plans

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

A leading financial services firm is seeking a Branch Manager to oversee branch operations in New York. The ideal candidate will deliver exceptional service to clients while managing deposits, investments, and a high-performing team. This role requires strong leadership skills, experience in retail banking, and the ability to foster community relationships. The successful applicant will enjoy a dynamic work environment focused on client satisfaction and branch growth. #J-18808-Ljbffr

A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr

A marketing technology firm based in New York seeks a Sales Lead to drive growth for direct mail and personalized marketing solutions. The role involves identifying new business opportunities, developing sales strategies, and managing client relationships. Candidates should have over 4 years of B2B sales experience, particularly in direct mail and marketing technology, alongside strong communication skills. #J-18808-Ljbffr

A kitchen renovation company is looking for a talented lead salesperson to drive sales and manage client relationships in New York. The ideal candidate will have proven experience in the construction or renovation industry, strong communication skills, and the ability to work independently. This position offers a base salary plus commission, with total earnings estimated between $200k and $250k per year. #J-18808-Ljbffr

A prestigious consulting firm in New York seeks a Senior Manager for tax advisory services. In this role, you will lead significant projects, interact with senior-level clients, and drive innovative processes while mentoring top-performing teams. Candidates should hold a Bachelor's in Accounting, possess Japanese language skills, and have substantial experience in tax. A competitive salary range of $124,000 - $335,000 plus bonus eligibility is offered. #J-18808-Ljbffr

A healthcare agency in Brooklyn is seeking an experienced Full Charge Controller to oversee all accounting and financial operations. This senior-level position is ideal for a detail-oriented professional with strong leadership abilities and at least 5 years of experience in healthcare finance. Responsibilities include managing financial reporting, budgeting, and compliance with healthcare regulations. Candidates must have a CPA certification and proven experience in team management. Competitive salary based on experience. #J-18808-Ljbffr

A leading lingerie retailer in New York, NY, is seeking a dedicated Store Manager to enhance customer experiences and drive sales. The successful candidate will lead a team through coaching and operational excellence while managing visual merchandising and payroll. The Store Manager plays a crucial role in developing team members and improving performance metrics. Strong leadership skills and retail experience are essential for this position, which offers a dynamic work environment and opportunities for growth. #J-18808-Ljbffr

A leading fashion retailer seeks a dedicated Sales Associate for their store in New York City. The ideal candidate will have experience in retail, particularly within luxury environments, and will be responsible for driving sales and providing outstanding customer service. Responsibilities include team coaching, operational management, and acting as a brand ambassador. Competitive hourly pay offered along with health benefits and additional perks for eligible employees. #J-18808-Ljbffr

Tryfacta is seeking a Senior Technical Lead for our client in Brooklyn, NY . This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now! The Senior Technical Lead will ensure successful technology delivery for the citywide MWBE Business Diversity Software implementation. This role requires a hands-on leader who can make complex technical decisions, collaborate with senior business and technical leaders, and guide technical teams across development, infrastructure, cybersecurity, and vendor/SI teams. The candidate will take ownership of delivering high-quality, well-architected solutions on time. Key Responsibilities Lead the design and implementation of solutions using custom development and COTS products. Oversee all phases of the development lifecycle: requirements, architecture, development, testing, and deployment. Provide technical direction and ensure adherence to standards and security compliance. Troubleshoot complex technical issues and maintain system stability. Collaborate with stakeholders to define goals, scope, and risks. Communicate technical details and project progress clearly. Work closely with Cyber Command to ensure compliance with security standards. Mandatory Skills & Experience Bachelor's degree in Computer Science or related field. 8+ years in software development and technical leadership. Hands-on experience with major programming languages (C#, .NET, Java, Python, C++, JavaScript, Go). Minimum 2 years of configuration/customization experience with MS Dynamics and/or Salesforce CRM. Strong understanding of cloud architecture (Azure or AWS). Knowledge of Agile methodologies (Scrum, Kanban, SAFe). Excellent communication and collaboration skills. Desirable Skills Experience with B2GNOW or similar Business Diversity Software. Strong business acumen and ability to translate requirements into functional specifications. Conflict resolution and negotiation skills. Familiarity with NYC Cyber Command standards.

A retail company in New York, NY is seeking a dedicated Assistant Manager/Key Carrier. In this role, you will ensure excellent customer service and support the Store Manager in all operations. Key duties include hiring and training staff, managing store activities, and maintaining sales performance. Candidates should possess strong communication and interpersonal skills, with a focus on teamwork and meeting productivity goals. Opportunities for growth include flexible scheduling and impact on store success. #J-18808-Ljbffr

A non-profit in NYC is looking for a Shift Supervisor to join their growing team at one of their new locations opening in Queens! The Residential Shift Supervisor will provide leadership and supervision for operational staff during their assigned shift. They will be responsible for generating work schedules and assignments for operations staff, security and maintenance personnel. About the Opportunity: Start Date: ASAP Schedule: M-F AM or PM shift Setting: Transitional Housing Responsibilities: Position Requirements, Education & Essential Skills Assist leadership with staff scheduling, assignments, and daily operations Supervise Residential Specialists and assign tasks as needed Coordinate with DHS vacancy control regarding family placements Provide crisis intervention and incident response Arrange coverage for unscheduled absences and emergencies Track incidents, client issues, complaints, and client property Conduct facility rounds to ensure safety, security, and cleanliness Monitor daily census and ensure required systems are updated Reconcile and track Metrocards in accordance with policy Support intakes, unit assignments, and census data collection Maintain records for safety, fire, and building inspections Perform other duties as assigned Qualifications: High School Diploma/GED required; Bachelor's degree preferred Experience working with at-risk adults, homelessness, or residential settings Demonstrated cultural sensitivity and experience with diverse and marginalized populations Ability to work independently and as part of a team in a 24-hour facility Strong written and verbal communication skills Proficiency in Microsoft Office and basic computer applications Flexible schedule availability as needed

Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self‑starting and entrepreneurial leader. The Site Leader role is an exciting and fast‑paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility's operations. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper‑focused on delivering a perfect experience for our customers. We put our customers first. Qualifications 6+ years of experience with a fast‑paced environment and leading a workforce of employees. Retail, grocery, military, restaurant or equivalent experience Bachelor's degree, preferred Strong written and verbal communication skills Strong skills with conflict resolution Strong skills with team development and engagement Ability to lead in an ever‑changing environment Proven track record of being a change agent with improving processes and efficiencies Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business Ability to stand, bend, reach and walk during shifts Ability to lift up to 49 pounds Responsibilities Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume Create and implement plans to improve the financial performance of the facility What We Offer Medical/Dental/Vision Insurance (for full‑time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. #J-18808-Ljbffr

A kitchen renovation company is seeking a talented lead salesperson with a strong background in the construction or renovation industry. This role involves driving sales, building client relationships, and overseeing project acquisition from start to finish. Responsibilities Generating and closing leads for renovation projects Meeting clients, assessing project needs, and presenting proposals Managing the sales pipeline and tracking performance Collaborating with internal teams to ensure smooth project handoff Ideal Qualifications Proven sales experience in construction or renovation Strong communication and negotiation skills Ability to work independently and meet sales targets Goal-driven with a competitive, proactive mindset Salary: Base + Commission (OTE $200k - $250k/Year) To apply, please send your resume to ****************** #J-18808-Ljbffr

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Responsibilities Sales Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) Operations Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value‑added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high‑tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements Experience: 1‑3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************. Work Setup BASE PAY RANGE $17.50 TO $27.00 Hourly Benefits Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation. Job Segment: Brand Ambassador, Outside Sales, Marketing, Sales #J-18808-Ljbffr

Coach Brooklyn, NY, US Coach is a global fashion house founded in New York in 1941, part of the Tapestry portfolio. We are committed to innovation, inclusivity, and crafting beautiful, lasting products. Lead Supervisor - Store The Lead Supervisor is an integral part of the store's overall success, modeling behaviors that directly impact sales and operations. This role requires exemplary performance, representing Coach at the highest standard and adapting to all roles within the store environment. Responsibilities Sales Understands organizational objectives and makes decisions in partnership with Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models, and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitors process over time to achieve business goals and objectives Builds credibility and trust with team and customers, serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (e.g., charity events, local associations, mall initiatives) Readily adapts to customer and team needs by reading cues Solution‑oriented and forward‑thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Recognizes the positive sales impact staffing has on the business and recruits accordingly Coaches, develops, and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others while encouraging individual growth Welcomes feedback and adapts behaviors; creates short- and long‑term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) Operations Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) regularly; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building in partnership with the corporate office Uses all retail systems and reporting tools to make informed decisions, taking appropriate partners as necessary Adheres to all applicable Coach retail policies and procedures, including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Drive for Results: consistently exceeds goals, remains top‑performing, and pushes self and others for results Customer Focus: dedicated to meeting expectations of internal and external customers, acts with customers in mind, and builds trust Creativity: generates new and unique ideas, connects otherwise unrelated concepts, and contributes to brainstorming sessions Interpersonal Savvy: builds rapport with all kinds of people, uses diplomacy, and diffuses high‑tension situations comfortably Learning on The Fly: learns quickly, adapts to change, and experiments to find solutions Perseverance: pursues tasks with energy, drive, and determination in the face of setbacks Dealing with Ambiguity: copes effectively with change, makes decisions without full picture, and handles risk comfortably Strategic Agility: anticipates future trends, provides clear visions, and creates competitive strategies Building Effective Teams: blends people into teams, fosters morale, shares wins, encourages accountability, and creates belonging Managerial Courage: provides actionable feedback, faces problems directly, and takes necessary negative action when required Additional Requirements Experience: 1-3 years of previous retail experience (cashier, stock, sales, etc.) preferably in a luxury retail service environment; current knowledge of fashion trends and competition. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), walkie‑talkie use, and ability to read price and product release sheets. Physical: Ability to execute at a fast pace, communicate effectively with customers and team, maneuver sales floor, shelves, and stock room; climbing, bending, and kneeling required. Ability to lift up to 25 lb frequently and up to 50 lb occasionally for product shipments/transfers. Schedule: Must meet Coach Scheduling & Availability Expectations, including nights, weekends, and holidays, especially high‑traffic days such as the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Our Competencies for All Employees Courage: Provides actionable feedback and faces problems directly. Creativity: Generates new ideas and connects unrelated concepts. Customer Focus: Meets expectations of internal and external customers and builds trust. Dealing with Ambiguity: Copes with change and acts without full picture. Drive for Results: Exceeds goals, remains top performer, and pushes others. Interpersonal Savvy: Builds rapport with all people, uses diplomacy, and diffuses tension. Learning on the Fly: Learns quickly, adapts, and experiments for solutions. Our Competencies for All People Managers Strategic Agility: Anticipates trends, creates competitive strategies, and paints clear visions. Developing Direct Reports and Others: Provides challenging tasks, holds development discussions, and supports career goals. Building Effective Teams: Creates strong morale and belonging within the team. Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the position and are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑************ or ******************************. Work Setup BASE PAY RANGE: $17.00 to $23.50 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits. General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Job Segment: Outside Sales, Brand Ambassador, Sales, Marketing Visit Coach at ************** #J-18808-Ljbffr