Team leader jobs in Norwalk, CT - 879 jobs

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.

A global professional services firm is seeking a Senior Manager Consultant with extensive SAP IS-Oil experience to lead strategic implementations. The ideal candidate will have over 12 years of experience, strong client relationship skills, and a proven ability to manage projects. This role involves substantial travel and offers a comprehensive benefits package, including a competitive salary range of $171,600 to $392,100. #J-18808-Ljbffr

A prestigious consulting firm in New York seeks a Senior Manager for tax advisory services. In this role, you will lead significant projects, interact with senior-level clients, and drive innovative processes while mentoring top-performing teams. Candidates should hold a Bachelor's in Accounting, possess Japanese language skills, and have substantial experience in tax. A competitive salary range of $124,000 - $335,000 plus bonus eligibility is offered. #J-18808-Ljbffr

A leading commercial bank in New York is seeking a Banking Center Manager to oversee daily operations, develop client relationships, and lead a team. The role requires exceptional customer service, strong leadership skills, and comprehensive knowledge of retail banking products. Candidates should have 5-7 years of banking experience and relevant qualifications. Offering competitive compensation ranging from $98,000 to $102,000 annually, this position also includes incentive compensation. #J-18808-Ljbffr

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.50 Maximum Salary: $24.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

CLIENT SERVICES TEAM - Rye Brook, NY Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine demos to new clients Complete studio tours with new clients Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience Ensure complete knowledge of Mariana Tek system Assist Management with day-to-day operations of the studio Ensure prompt response to studio emails; notify Studio Manager if needed Understand SLT product knowledge, policies and procedures for retail operations Complete basic Megaformer machine maintenance Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience Assist in retail inventory at the end of the month Complete opening and/or closing checklists Perform other studio duties as needed QUALIFICATIONS Mariana Tek software experience a plus Leadership experience a plus Must have superior customer service skills Must have excellent interpersonal skills and a service-oriented outlook Must be highly organized Ability to work independently as well as on a team Should have a strong ability to communicate clearly with team members, clients and senior management Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS Must be available to work: Minimum of three shifts per week; minimum 4 hours each Ability to work flexible hours; early morning/late night/ weekends Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable, and professional service. * Effective communication, interpersonal, and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Liaison between senior leadership and team members. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************************************************************************************************************************************************** Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Raymour & Flanigan proudly supports a drug and smoke-free work environment. Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Join our dynamic team and become a pivotal force in shaping the future of client engagement at J.P. Morgan Wealth Management. As a leader in our organization, you will drive key business initiatives, foster a culture of client obsession, and empower our Private Client Investment Associates to deliver unparalleled service. With a focus on innovation, collaboration, and excellence, you will play a crucial role in enhancing our client experiences and strengthening our position as a trusted partner in wealth management. Embrace the opportunity to make a meaningful impact and advance your career in a supportive and inclusive environment. As a Client Service Team Lead within the Private Client Investment Associates team, you will collaborate with leadership to orchestrate and communicate crucial business strategies. Your responsibilities will include bolstering the performance and growth of the associates through extensive onboarding, training, and regular in-field workshops designed to augment their proficiency and knowledge. Job responsibilities Facilitate the onboarding and training of Private Client Investment Associates, conducting workshops to boost their skills and effectiveness. Identify and implement best practices to exceed client expectations, fostering a culture of client obsession within the team. Provide field feedback to practice management on key initiatives and serve as a liaison between associates, advisors, and market directors. Review and approve time and attendance records, maintain and update the Independent Advisor coverage report, and track revenue share agreements. Assist in resolving various technology issues to ensure smooth operations. Strengthen relationships with internal business partners, including One Chase partners and branch leadership, focusing on enhancing the employee experience and driving an inclusive culture. Required qualifications, capabilities, and skills 3 + years proven experience leading teams and coaching in a client-focused environment FINRA Series 7, 66 or 63/65, 9 & 10 required and the ability to hold registration in all 50 states and territory plus state Life and Health Insurance Innovative thinker able to drive future engagement with clients to provide an exceptional experience Creates a climate in which people want to do their best; motivated and empowers others by inviting input from each person and sharing ownership and visibility Demonstrated ability to collaborate across J.P. Morgan Wealth Management and with other One Chase partners i.e. Consumer Banking & Business Banking Strong communication skills, highly professional, attention to detail and excellent follow-through High degree of Wealth and / or investment product and technology acumen Ability to travel 25% of the time

Join our dynamic team and become a pivotal force in shaping the future of client engagement at J.P. Morgan Wealth Management. As a leader in our organization, you will drive key business initiatives, foster a culture of client obsession, and empower our Private Client Investment Associates to deliver unparalleled service. With a focus on innovation, collaboration, and excellence, you will play a crucial role in enhancing our client experiences and strengthening our position as a trusted partner in wealth management. Embrace the opportunity to make a meaningful impact and advance your career in a supportive and inclusive environment. As a Client Service Team Lead within the Private Client Investment Associates team, you will collaborate with leadership to orchestrate and communicate crucial business strategies. Your responsibilities will include bolstering the performance and growth of the associates through extensive onboarding, training, and regular in-field workshops designed to augment their proficiency and knowledge. **Job responsibilities** + Facilitate the onboarding and training of Private Client Investment Associates, conducting workshops to boost their skills and effectiveness. + Identify and implement best practices to exceed client expectations, fostering a culture of client obsession within the team. + Provide field feedback to practice management on key initiatives and serve as a liaison between associates, advisors, and market directors. + Review and approve time and attendance records, maintain and update the Independent Advisor coverage report, and track revenue share agreements. + Assist in resolving various technology issues to ensure smooth operations. + Strengthen relationships with internal business partners, including One Chase partners and branch leadership, focusing on enhancing the employee experience and driving an inclusive culture. **Required qualifications, capabilities, and skills** + 3 + years proven experience leading teams and coaching in a client-focused environment + FINRA Series 7, 66 or 63/65, 9 & 10 required and the ability to hold registration in all 50 states and territory plus state Life and Health Insurance + Innovative thinker able to drive future engagement with clients to provide an exceptional experience + Creates a climate in which people want to do their best; motivated and empowers others by inviting input from each person and sharing ownership and visibility + Demonstrated ability to collaborate across J.P. Morgan Wealth Management and with other One Chase partners i.e. Consumer Banking & Business Banking + Strong communication skills, highly professional, attention to detail and excellent follow-through + High degree of Wealth and / or investment product and technology acumen + Ability to travel 25% of the time Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** West Harrison,NY $138,000 - $183,000 / year

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Service Operations Supervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the seamless and exceptional service our owners expect. You will champion Rivian's high standards of hospitality and operational precision, leading by example and empowering your teams of Service Advisors and Parts Advisors. By focusing on flawless execution, you will ensure every customer interaction is positive, every part is precisely where it needs to be, and every owner gets back to their adventure with confidence. Responsibilities Uphold the Customer Experience Champion and uphold Rivian's world-class service standards, meticulously executing every customer touchpoint from arrival to departure to be welcoming, intuitive, and memorable. Serve as the ultimate ambassador of the Rivian brand, embodying our values and ensuring every customer interaction reflects our commitment to excellence and adventure. Champion the voice of the customer, using feedback to relentlessly refine and elevate the service experience in line with company standards. Act as the primary point of contact for complex customer situations, resolving issues with grace, empathy, and a commitment to restoring owner confidence. Oversee Front-of-House Operations Direct intake and checkout flows to address all customer concerns with the highest level of responsiveness and attention, embodying an automotive hospitality approach. Guide thoughtful responses to customer inquiries and escalated operational failures in a timely fashion, applying sound problem-solving skills to maintain a high standard of quality for our customers. Ensure the accurate translation of customer-reported concerns into clear, actionable work orders for technicians to complete. Orchestrate communication of estimated completion times, regular updates, and thorough follow-through on each customer vehicle. Analyze service lapses that impact customer experience and collaborate with supervisors to implement improvements. Oversee the administration of new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Ensure all operations meet the requirements of state and federal law for automobile repair and consumer protection. Lead & Inspire Your Team Build, coach, and lead high-performing teams of Service Advisors and Parts Advisors, fostering an inspirational culture of hospitality, precision, and collaboration. Develop your team's talent, providing the training, tools, and empowerment they need to act as true advocates for our owners. Actively manage team performance, providing regular feedback, conducting performance reviews, and maintaining a strong understanding of each team member's strengths and development areas. Rally your team around a shared vision of exceptional service, celebrating successes and fostering a deep sense of pride and purpose in their work. Cultivate an inclusive and positive environment where team members feel supported, valued, and motivated to perform at their best. Lead by example, demonstrating a willingness to jump in and support any role or task necessary to ensure the team's collective success and uphold service excellence. On-site cross team collaboration (DMO/VO/Sales) Vendor Relationship Management (Collision Centers/Rental Cars (FOH)) Master On-Site Parts & Inventory Direct the flow of parts and materials with precision, ensuring the right components are in the right place at the right time, every time. Execute a flawlessly efficient inventory system with relentless accuracy, ensuring the Service team is supported with immediate parts availability. Manage on-site parts logistics, anticipating the needs of the workshop and orchestrating the flow of components to eliminate any downtime for technicians. Analyze inventory data and performance metrics to continuously optimize for efficiency, accuracy, and cost-effectiveness. Qualifications 5+ years of leadership experience in a high-touch, customer-obsessed environment such as premium hospitality, luxury retail, or a top-tier service organization. High School Diploma or GED preferred Demonstrated experience in inventory management and internal logistics. Proven ability to lead, coach, and inspire teams to deliver exceptional results in a fast-paced environment. Strong proficiency with digital tools, including Customer Relationship Management (CRM) and inventory management systems. This is who you are: A Gracious Host: You possess a natural, profound sense of hospitality and empathy, making everyone feel instantly welcome and cared for. An Executor of Excellence: You have a meticulous eye for detail and a deep passion for flawless execution of established standards. An Inspiring Coach: You know how to build and rally a team, unlocking their potential and inspiring them to achieve greatness together. A Strategic Operator: You are a master of process and efficiency, able to orchestrate complex operations with precision and foresight. An Unflappable Leader: You handle pressure with grace and confidence, navigating challenges with a calm, solutions-oriented mindset. Physical Demands: Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Up to 25% travel may be required Pay Disclosure Salary Range/Hourly Rate for New York Based Applicants: $94,500 - $125,710 annually (actual compensation will be determined based on experience and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 5+ years of leadership experience in a high-touch, customer-obsessed environment such as premium hospitality, luxury retail, or a top-tier service organization. High School Diploma or GED preferred Demonstrated experience in inventory management and internal logistics. Proven ability to lead, coach, and inspire teams to deliver exceptional results in a fast-paced environment. Strong proficiency with digital tools, including Customer Relationship Management (CRM) and inventory management systems. This is who you are: A Gracious Host: You possess a natural, profound sense of hospitality and empathy, making everyone feel instantly welcome and cared for. An Executor of Excellence: You have a meticulous eye for detail and a deep passion for flawless execution of established standards. An Inspiring Coach: You know how to build and rally a team, unlocking their potential and inspiring them to achieve greatness together. A Strategic Operator: You are a master of process and efficiency, able to orchestrate complex operations with precision and foresight. An Unflappable Leader: You handle pressure with grace and confidence, navigating challenges with a calm, solutions-oriented mindset. Physical Demands: Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Up to 25% travel may be required Uphold the Customer Experience Champion and uphold Rivian's world-class service standards, meticulously executing every customer touchpoint from arrival to departure to be welcoming, intuitive, and memorable. Serve as the ultimate ambassador of the Rivian brand, embodying our values and ensuring every customer interaction reflects our commitment to excellence and adventure. Champion the voice of the customer, using feedback to relentlessly refine and elevate the service experience in line with company standards. Act as the primary point of contact for complex customer situations, resolving issues with grace, empathy, and a commitment to restoring owner confidence. Oversee Front-of-House Operations Direct intake and checkout flows to address all customer concerns with the highest level of responsiveness and attention, embodying an automotive hospitality approach. Guide thoughtful responses to customer inquiries and escalated operational failures in a timely fashion, applying sound problem-solving skills to maintain a high standard of quality for our customers. Ensure the accurate translation of customer-reported concerns into clear, actionable work orders for technicians to complete. Orchestrate communication of estimated completion times, regular updates, and thorough follow-through on each customer vehicle. Analyze service lapses that impact customer experience and collaborate with supervisors to implement improvements. Oversee the administration of new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Ensure all operations meet the requirements of state and federal law for automobile repair and consumer protection. Lead & Inspire Your Team Build, coach, and lead high-performing teams of Service Advisors and Parts Advisors, fostering an inspirational culture of hospitality, precision, and collaboration. Develop your team's talent, providing the training, tools, and empowerment they need to act as true advocates for our owners. Actively manage team performance, providing regular feedback, conducting performance reviews, and maintaining a strong understanding of each team member's strengths and development areas. Rally your team around a shared vision of exceptional service, celebrating successes and fostering a deep sense of pride and purpose in their work. Cultivate an inclusive and positive environment where team members feel supported, valued, and motivated to perform at their best. Lead by example, demonstrating a willingness to jump in and support any role or task necessary to ensure the team's collective success and uphold service excellence. On-site cross team collaboration (DMO/VO/Sales) Vendor Relationship Management (Collision Centers/Rental Cars (FOH)) Master On-Site Parts & Inventory Direct the flow of parts and materials with precision, ensuring the right components are in the right place at the right time, every time. Execute a flawlessly efficient inventory system with relentless accuracy, ensuring the Service team is supported with immediate parts availability. Manage on-site parts logistics, anticipating the needs of the workshop and orchestrating the flow of components to eliminate any downtime for technicians. Analyze inventory data and performance metrics to continuously optimize for efficiency, accuracy, and cost-effectiveness.

Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995. JOB SUMMARY The Team Leader, Product Management is responsible for the long-term competitive strategy for a product group. The Team Leader, Product Management role is to lead a sub-team within Product Management to manage, analyze and grow a product group ensuring business goals are achieved. COMPANY'S MISSION AND VALUES The objectives of this position are fully integrated to the objectives of the Company's Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.REPORTING STRUCTURE The Team Leader, Product Management reports to a Manager, Product Management and bears full responsibility for agreed upon goals and objectives. JOB RESPONSIBILITIES Lead, coach and mentor Product Managers and Product Specialists to further develop market, product, and application knowledge and ensure departmental objectives and goals are reached. Develop a strategic, long-term competitive strategy for their product group. Create and present a clear and concise product group strategy to executive management. Identify new product opportunities, recommend product changes and enhancements, and participate in product elimination decisions. Lead new product development ideas/concepts into realization, define product positioning, provide core content for marketing materials, and utilize market/application expertise. Maintain an excellent perception of products in the marketplace (quality, innovation, and price). Ensure application excellence of all Belimo products. Conduct training to support and motivate the Belimo Sales organization. Drive cross functional collaboration between Sales, Manufacturing, Research and Development by leading projects and ensuring a cohesive effort to reach company goals and objectives. Review and analyze marketing information including competitive benchmarks, trends, opportunities, and customer expectations. Make recommendations on the findings. Work closely with Marketing to implement promotional strategies and achieve targeted results. Conduct annual review of direct reports in accordance with HR standards and guidelines. REQUIREMENTS Bachelor's degree in Engineering or applicable technical field, or an equivalent combination of education and technical/professional experience. Five years of Product Management experience in the HVAC or other related industry. Demonstrated ability to create and present a clear, concise product strategy to executive management. Demonstrated expertise with a product, market, or application in their respective field. Established ability to lead and organize cross-functional meetings, committees, and people in a professional manner. Proven critical/strategic thinking and decision-making skills. Demonstrated initiative, persuasiveness, and creative problem-solving skills. Excellent verbal and written communication, presentation, organization, and time-management skills. Proficient use of word processing, Excel, PowerPoint, and e-mail software. Travel requirements of position are approximately 20%. The base pay for this position ranges from $110,000 - $125,000 annually with a target performance bonus of 15% of an employee's annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT.

Supervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events. • Monitors productivity of customer service representatives. • Monitors calls to observe accuracy and conformity to company policies. • Answers questions to address customer complaints. • Performs other related duties as assigned.

Introduction ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market, and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. Job Mission We are looking for an experienced Team Lead that can play a key role in bringing our IT R&D US team to the next level. In the IT Solution Delivery for R&D department we provide IT services to ASML's Development and Engineering departments. Together with the rest of the IT department, we have transformed into an agile organization, delivering our services through business facing Agile Release Teams (ART's). As an IT R&D US Team Lead you will manage the employees working in the ART's, collaborate intensively with the business and strive for continuously improving the performance of the IT R&D US Solution Delivery team. Delivery, Speed and Quality are key, which make your focus on the right craftmanship of your team. Duties and Responsibilities As a Team Lead you are responsible for the subset of IT R&D managed services which are delivered to the Development and Engineering business sector in Wilton. Drives the IT-business relationship management & understands business priorities and expectations. Ensure end-to-end service and delivery management from different IT domains Provide an escalation and arbitration level for end-user issues for the IT services in scope. Manage supplier relationships, contracting external employees, in consultation with internal parties. Align and partner with the Agile Release Trains (ART's) that operate in the Development and Engineering business sector. Ensure proper deployment of ASML policies towards the IT standards to provide consistent and compliant use of IT tools. Managing dependencies and expectations from multiple team and integrating to provide a single business-facing IT service. As a Team Lead you will also be responsible for project management together with the business stakeholders, external service management and areas of general interest to your team. Perform other duties as assigned. Education and experience Bachelor's/Master's degree in Computer Science, Software Engineering, Data & Information Security, Computer Engineering and/or equivalent experience. At least 10 years' experience working with D&E, IT and Data Security. At least 2 years' experience in a scaled agile environment. Preferably a technical background or a strong interest in technology. Experience in Data and Information Security. Familiarity with ITIL Service Management processes. Experience in taking and driving end-to-end ownership. Understanding of the different domains within Development & Engineering, (software development, hardware, mechanical) is a plus. Skills You are an excellent people manager and keen on developing and coaching individuals to become valuable members of high-performing teams. Experienced in stakeholder management and a customer focused individual. Strong customer focus and customer facing skills. You will closely collaborate with the Leading Coalition of the Agile Release Trains (ART) consisting of a Release Train Engineer (RTE), Chief Product Owner (CPO) and the System Architect (SA) and support them in becoming successful. You have an intrinsic drive towards continuous improvement. Other Information This position is located on-site in Wilton, CT . It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. A flexible workplace arrangement may be available to employees working in roles conducive to remote work (up to two days a week). Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift. While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. EOE AA M/F/Veteran/Disability Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check band any other tests that may be required. #LI-MO1 Additional Responsibilities: There is potential for exposure to strong magnetic fields, high voltage and currents. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

The Senior M3 Solution Lead is responsible for supporting, optimizing, and enhancing our Infor M3 ERP environment. This position supports the Wholesale Footwear business. The responsibilities described below are considered essential functions of the role. This position is based in our LIC office. Key Responsibilities * Business Analysis & Process Optimization: * Partner with stakeholders across Supply Chain, Finance, Retail, Manufacturing, and Operations to understand business needs and translate them into optimized M3 solutions. * Evaluate existing workflows and identify gaps, inefficiencies, and opportunities for business process improvement. * Document business requirements, functional specifications, test cases, and process flows. * Lead workshops, discovery sessions, and process mapping exercises. * M3 Functional Expertise: * Configure and support M3 modules aligned with our business processes. * Manage and support M3 master data governance, security roles, and functional administration. * Troubleshoot complex functional issues (Level 2/3 support). * Support testing cycles, release management, upgrades, and patching efforts. * M3 Technical & Integration Responsibilities: * Collaborate with technical teams using MuleSoft, MEC, APIs, and other integration platforms. * Support interface design and troubleshooting across systems including POS, Ecommerce, WMS, PLM, and GTNexus. * Work with M3 technical constructs such as tables, batch jobs, and data structures. * Assist with data migration and validation for CloudSuite. * Project & Change Management: * Serve as a senior resource for ERP enhancement projects and the CloudSuite migration. * Participate in project planning and requirements prioritization. * Develop and deliver end-user training. * Maintain documentation and support change control processes. * Able to manage multiple projects and deadlines with support and resources as needed * Perform other duties and special projects as assigned Specific Job Skills: Essential duties include * M3 Functional Expertise: * Configure and support M3 modules aligned with our business processes. * Manage and support M3 master data governance, security roles, and functional administration. * Troubleshoot complex functional issues (Level 2/3 support). * Support testing cycles, release management, upgrades, and patching efforts. * M3 Technical & Integration Responsibilities: * Collaborate with technical teams using MuleSoft, MEC, APIs, and other integration platforms. * Support interface design and troubleshooting across systems including POS, Ecommerce, WMS, PLM, and GTNexus. * Work with M3 technical constructs such as tables, batch jobs, and data structures. * Assist with data migration and validation for CloudSuite. Required Qualifications * Minimum of 5+ years of hands-on experience with Infor M3 ERP in a techno-functional, business analyst, or consultant role * Experience configuring M3 and working with tools such as H5, XtendM3, CMS, LCM, IDM, and APIs * Strong understanding of M3 tables, data structures, batch jobs, and integration concepts * Strong capability to create functional and technical specifications * Excellent communication and collaboration skills * Preferred: * Experience with IBM iSeries M3 and/or CloudSuite M3 on AWS. * Familiarity with MuleSoft, MEC, and enterprise integrations. * Experience with connected systems such as Manhattan WMS, GTNexus, PLM, POS, or Shopify. * Industry experience in Retail, Apparel, Footwear, or Consumer Goods. * Experience with ERP upgrades or cloud migrations. * Personal Attributes * Proactive and analytical problem solver. * Strong ownership mentality. * Effective communicator across technical and non-technical teams. * Highly organized with strong documentation skills. * Team-oriented with a customer-service mindset. * What We Offer * A key role in our ERP modernization and cloud migration initiative. * Exposure to modern cloud and integration technologies. * A collaborative and supportive work environment. * Competitive compensation, benefits, and professional development. * Hybrid work model: 3 days onsite in Long Island City, 2 days remote. The expected base salary for this position ranges from $120,000 - $150,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.

Full-time Description Simply Set is part of a family-owned wholesale grower specializing in a variety of seasonal product offerings, including annuals, perennials and vegetables. We supply large retailers who sell the product in sizable quantities. Our emphasis is on providing high quality plant material along with superior customer service! We are looking for a Team Lead to supervise and direct a team of merchandisers at retail level, throughout our stores. Plant knowledge is helpful to this position. The right candidate will be skilled at multi-tasking, prioritizing and solving problems. Requirements Supervisory Responsibilities: Recruit, interview, hire, and train Seasonal Merchandisers in your market. Oversees the daily workflow of the Market. Handles discipline and termination of employees in accordance with company policy. Will be working in Walmart garden centers. Cover 5-10 stores within the territory Help merchandisers set stores, interact with vendors, customers and store personnel. Merchandise live plants. Travel between stores. Essential Duties: Train and assist team to: Execute retail merchandising tasks including product placement, display and signage Train store associates on correct watering practices. Implement retail schematics and merchandising materials as assigned Ensure merchandising is done to the standard set by Walmart Train retailers to perform scheduled tasks Ability to lift up to 25 lbs. Take photos of displays and upload to OneDrive Effectively meet company and client objectives Interact and communicate effectively with store management, associates & suppliers Provide exceptional customer service Strictly adhere to weekly hour budget provided Visit every store each week Work with merchandisers in store on a regular basis (possible documentation) Constant communication with Regional Manager via email, text, call. Report issues immediately to Regional Manager Submit schedules for yourself and merchandisers to Regional Manager by Friday evening of previous week, communicate any changes to Regional Manager Saturday hours required, April through October. May be required to work holidays in peak season. Time off must be approved by Regional Manager Qualifications: Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent attention to detail Strong leadership skills Enjoy working outside with annual and perennial flowers Plant knowledge a plus Must be able to work in all types of weather conditions Must possess a smart phone Driver license and reliable transportation required Full-time/Seasonal position. 40 hours/wk plus some extra hours during the busy season. Saturdays mandatory during Spring season. Benefits: Compensation: $18.50-24.50 per hour Health and Dental Insurance EAP SPTO 401(K)

A global consulting firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. You will lead consulting teams, manage client relationships, and oversee technology transformation projects. Ideal candidates will have a strong consulting background, ServiceNow experience, and excellent interpersonal skills. The role requires a Bachelor's degree and significant experience in consulting and ServiceNow implementations. #J-18808-Ljbffr

JobID: 210698940 JobSchedule: Full time JobShift: Base Pay/Salary: West Harrison,NY $138,000-$183,000 Join our dynamic team and become a pivotal force in shaping the future of client engagement at J.P. Morgan Wealth Management. As a leader in our organization, you will drive key business initiatives, foster a culture of client obsession, and empower our Private Client Investment Associates to deliver unparalleled service. With a focus on innovation, collaboration, and excellence, you will play a crucial role in enhancing our client experiences and strengthening our position as a trusted partner in wealth management. Embrace the opportunity to make a meaningful impact and advance your career in a supportive and inclusive environment. As a Client Service Team Lead within the Private Client Investment Associates team, you will collaborate with leadership to orchestrate and communicate crucial business strategies. Your responsibilities will include bolstering the performance and growth of the associates through extensive onboarding, training, and regular in-field workshops designed to augment their proficiency and knowledge. Job responsibilities * Facilitate the onboarding and training of Private Client Investment Associates, conducting workshops to boost their skills and effectiveness. * Identify and implement best practices to exceed client expectations, fostering a culture of client obsession within the team. * Provide field feedback to practice management on key initiatives and serve as a liaison between associates, advisors, and market directors. * Review and approve time and attendance records, maintain and update the Independent Advisor coverage report, and track revenue share agreements. * Assist in resolving various technology issues to ensure smooth operations. * Strengthen relationships with internal business partners, including One Chase partners and branch leadership, focusing on enhancing the employee experience and driving an inclusive culture. Required qualifications, capabilities, and skills * 3 + years proven experience leading teams and coaching in a client-focused environment * FINRA Series 7, 66 or 63/65, 9 & 10 required and the ability to hold registration in all 50 states and territory plus state Life and Health Insurance * Innovative thinker able to drive future engagement with clients to provide an exceptional experience * Creates a climate in which people want to do their best; motivated and empowers others by inviting input from each person and sharing ownership and visibility * Demonstrated ability to collaborate across J.P. Morgan Wealth Management and with other One Chase partners i.e. Consumer Banking & Business Banking * Strong communication skills, highly professional, attention to detail and excellent follow-through * High degree of Wealth and / or investment product and technology acumen * Ability to travel 25% of the time

Job DescriptionSalary: $16.50 per hour CLIENT SERVICES TEAM Rye Brook, NY Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine demos to new clients Complete studio tours with new clients Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience Ensure complete knowledge of Mariana Tek system Assist Management with day-to-day operations of the studio Ensure prompt response to studio emails; notify Studio Manager if needed Understand SLT product knowledge, policies and procedures for retail operations Complete basic Megaformer machine maintenance Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience Assist in retail inventory at the end of the month Complete opening and/or closing checklists Perform other studio duties as needed QUALIFICATIONS Mariana Tek software experience a plus Leadership experience a plus Must have superior customer service skills Must have excellent interpersonal skills and a service-oriented outlook Must be highly organized Ability to work independently as well as on a team Should have a strong ability to communicate clearly with team members, clients and senior management Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS Must be available to work: Minimum of three shifts per week; minimum 4 hours each Ability to work flexible hours; early morning/late night/ weekends Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.