1 In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis process.
3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
4 Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors' questions are answered timely, accurately and professionally.
5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required.
8 Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor backlog.
9 Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and resolve complex equipment alarms or donor issues.
10 Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service.
11 Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production.
12 Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues. Refers employee relations issues to center management team staff.
13 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
14 Understands the policies and procedures associated with hyper immune programs at the center if applicable.
15 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
16 Maintains confidentiality of all personnel, donor and center information.
17 May be cross-trained in other areas to meet the needs of the business.
18 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
19 Perform other job-related duties as assigned.
Education
• High school diploma or equivalent required
Experience
• Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
• Specialized medical or phlebotomy training preferred
Working Conditions
(physical & mental requirements)
• Ability to make decisions which have moderate impact on immediate work unit
• Understands, remembers and communicates routine, factual information.
• Must be able to see and speak with customers and observe equipment operation
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications
CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
#VHPPandologic. Category:General, Location:Gresham, OR-97030
$59k-127k yearly est. 1d ago
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Operations Supervisor - Transfer Facility
Recology 4.5
Team leader job in McMinnville, OR
The Role of the Operations Supervisor Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations. Essential Responsibilities * Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.
* Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.
* Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.
* Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.
* Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.
* Generates and analyzes operational reports and make recommendations as appropriate.
* Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.
* Performs or reviews pre- and post-trip inspections.
* Investigates and reports on worker injuries, accidents, and other incidents.
* Maintains time records and manage attendance issues, providing timely feedback when necessary.
* Drives trucks, as needed.
* Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.
* May dispatch or be back-up for dispatch duties.
* May participate in community and business meetings and events on behalf of the company.
* Other duties as assigned
Qualifications
* Possession of a high school diploma or GED required.
* Bachelor's degree preferred.
* Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.
* Valid Driver's License required.
* Principles of employee training, supervision, and evaluation.
* Supervisory techniques, resource allocation, planning and budgeting.
Recology Offers
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
$39k-58k yearly est. 54d ago
Senior Supervisor Manufacturing Operations
Analog Devices 4.6
Team leader job in Beaverton, OR
Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X).
Analog Devices' has an immediate opening for a Day shift Back-half supervisor in our Beaverton, OR facility. Experience with Wafer Fab is a plus but not required. The position reports to the Manufacturing Operations Manager.Responsibilities and Duties include but are not limited to:
Supervise and motivate a team of operators and leads in a high volume, semiconductor manufacturing environment, to meet daily, weekly and quarterly production goals.
Establish a safe and healthy work environment by maintaining and enforcing organization standards, adhering to legal requirements and regulations.
Ensure high quality output by managing team attendance, optimizing workload allocation, enforcing procedure and specifications, as well as issue identification and resolution.
Consistently demonstrate proactive communication with co-supervisors, direct reports, support groups and management to establish clear direction and alignment on priorities and metrics.
Work with your direct reports to develop and improve individual and team performance through coaching, appraising job results, counseling and course correcting employees.
Participate in and model, continuous improvement activities, using Lean Manufacturing principles that are aligned with the actions of the other shifts.
Maintain professional and technical knowledge by attending required training, educational workshops and reviewing professional publications (both on and off shift).
Responsible for corrective actions to address problems associated with processing or operating machines or equipment and conduct formal employee performance evaluations.
Supervisors may be expected to participate in Emergency Response Team (ERT) activities; and will be expected to manage appropriate responses to workplace safety incidents.
Minimum Qualifications:
Minimum of 3 years supervisor experience in a high- volume manufacturing environment required.
AS or BS degree and/or equivalent experience supervising in a manufacturing environment. BS degree and study in Industrial Engineering, Business Administration or other technical fields is preferred.
Proven expertise managing a team of 15-30 direct reports in a manufacturing environment. Semiconductor manufacturing experience preferred.
Must possess excellent communication skills (written and verbal) as you will be working in a team environment that is very data driven.
Must be able to demonstrate a solid understanding of building a team and providing training and leadership to promote a team-oriented working environment.
Advanced computer skills are required including familiarity with windows-based programs such as Microsoft productivity tools (e.g., Excel, Word).
Shift: Thursday, Friday and Saturday and every other Wednesday6:00am - 6:00pm (work schedule)
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law: Notice of Applicant Rights Under the Law.
Job Req Type: ExperiencedRequired Travel: NoShift Type: COP (Continuous Opns.) The expected wage range for a new hire into this position is $83,200 to $114,400.
Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
$83.2k-114.4k yearly Auto-Apply 28d ago
Portland OR Site Lead
Mele Associates 4.1
Team leader job in Portland, OR
MELE is seeking a site lead to support the Mobile Detection Deployment Program (MDDP)/Mobile Detection Deployment Unit (MDDU) program. MDDUs are assets designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. The program is growing into the full spectrum of CBRN detection, however the emphasis of this support is focused on radiological/nuclear detection operations and instrumentation. The nature of the MDDU force will be voluntary and managed on a rotational basis for scheduled events and short notice requested to deploy. The site lead for the program reports to the Program Manager and is responsible for providing operational and program support. This position will be the lead personnel for their specific location and responsible for successful completion of all tasks as designated by the Program Manager. This position will be a surge asset designed to supplement Federal and State partners' and first responders' existing CBRN detection and reporting capabilities in support of national and other special security events. Deployment without advance notification may be required. This position must have experience with radiological/nuclear detection instrumentation. This position is contract award dependent.
RESPONSIBILITIES:
Duties will include but are not limited to the following.
Initiate, organize and report on all program planning and management taskings.
Ability to deploy equipment when needed. This requires transporting detection equipment via towable trailer to various locations as designated by the client.
Coordinate, initiate and track the progress of deployments of the assigned equipment.
Ensuring detection equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year.
Provide coverage during standard and non-standard hours of business to include weekends and Holidays when necessary.
Provide just-in-time training on deployed equipment, as needed, to stakeholders at events.
Ensure completion of After-Action Reports AAR at the conclusion of deployments.
Assist with scheduling of off-site part-time staff to support surge deployments.
Provide status updates to the Program Manager.
Other duties as assigned.
REQUIREMENTS:
Experienced in chemical, biological, radiological and nuclear CBRN detection with emphasis on R/N detection.
10 years relevant experience in R/N detection training and supporting preventive R/N detection mission operations at special events or during steady state operations where R/N detection is regularly employed. Event support can also include but not limited to demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE.
Knowledgeable in using the following the equipment: Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic; Human Portable Radiation Detection Backpacks; Radiological Isotope Identification Device RIID High-Res/Low-Res; Mobile Radiation Detection Systems. Auxiliary Equipment: Radios, Radioactive Material Sources.
Able to lift and carry up to 50 pounds of equipment repetitively.
Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly report.
Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
Radiation Worker training and experience working with radioactive materials.
Experience with agency fleet requirements
This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another mission.
Must have valid driver's license and able to drive a dually pick-up truck with fifth wheel trailer
Active CDL license or ability to obtain one immediately upon hire
Must possess or be able to obtain and maintain a SECRET level security clearance and DHS Suitability.
DESIRED EXPERIENCE:
Experience with biological and/or chemical detection experience and equipment is highly desired
Bachelor's degree preferred but not required; equivalent experience may be substituted for degree
LOCATION: This is a full-time position in Portland, OR, USA #OPT
SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position.
Benefits MELE Offers
· Employer-paid employee Medical, Dental and Vision Care.
· Low-Cost Family Health Care offered.
· Federal Holidays and three (3) weeks' vacation
· 401(k) with Employer Match
· Cross-training opportunities
About MELE Associates, Inc.
With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity.
MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
$117k-160k yearly est. 60d+ ago
PEER SUPPORT SUPERVISOR
Community Counseling Solutions 3.4
Team leader job in Heppner, OR
JOB TITLE: Peer Support Supervisor
JOB FAMILY: Clinical
LOCATION: TBD (Position will be based in one of CCS Oregon locations Umatilla, Morrow, Wheeler, GIlliam or Grant Counties)
FLSA: 1 FTE (Exempt- Expectation to work 40 hours/week)
SUPERVISOR: Clinical Manager
Pay Grade: B10 ($61,800.00-$91,500.00 yearly, depending on experience)
Supervisory: Yes
POSITION SUMMARY:
We are seeking a highly qualified and motivated individual for the position of Peer Support Lead Supervisor. The successful candidate will be responsible for overseeing and supervising the Peer Support Program, providing guidance, training, and support to ensure the delivery of effective recovery services. The Lead Supervisor will play a key role in maintaining program quality, fostering a positive team culture, and contributing to the overall success of our peer support services.
ESSENTIAL JOB DUTIES:
The duties listed are characteristic of the type and level of work associated with this position. Individual positions may do all or some combination of the duties listed as well as other related duties.
Program Development and Implementation:
· Implement the overall strategy and objectives of the Peer Support Program.
· Work in collaboration with clinical team to design and update program policies, procedures, and protocols in collaboration with relevant stakeholders.
· Ensure the program aligns with best practices in peer support and meets the needs of the target population.
Supervision and Leadership:
Provide direct supervision to Peer Support Supervisors and Peer Support Specialists, including regular check-ins, performance evaluations, and ongoing support.
Foster a positive and collaborative team environment that promotes professional growth and development.
Lead regular team meetings to discuss program updates, challenges, and best practices.
Collaborate with other supervisors and management to ensure cohesive and effective service delivery.
Training and Development:
Develop and implement training programs for Peer Support Specialists to enhance their skills and knowledge in peer support services.
Stay informed about the latest developments in the field of mental health peer support and integrate new approaches into the training curriculum.
Provide ongoing professional development opportunities for the team.
Quality Assurance:
Conduct regular reviews of client cases to ensure the delivery of high-quality peer support services.
Monitor adherence to program protocols, policies, and ethical standards.
Implement and maintain quality improvement processes to enhance program effectiveness.
Client Engagement:
Oversee and participate in client engagement activities to support the peer support process.
Assist in the development and implementation of individualized support and plans.
Address any escalated client issues or concerns.
Collaboration and Networking:
Build and maintain positive relationships with external partners, community organizations, and relevant stakeholders.
Collaborate with other departments and team members to ensure the integration of peer support services with overall organizational goals.
Represent the program at meetings, conferences, and events.
COMPENTENCIES AND SKILLS REQUIREMENTS:
Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Experience in collaborating with community partners and building partnerships to improve outcomes. Ability to respond to questions from other community organizations, consumers, and the general public. Other skills include:
The ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills.
Ability to prepare and maintain detailed and accurate records.
Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
Ability to understand, interpret and apply laws, regulations and administrative rules related to chemical dependency.
Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization.
Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
Good organizational and time management skills are essential.
Ability to develop positive working relationships with team members, co-workers, community partners, and the public.
Ability to represent CCS within the community and at State or regional meetings, including the ability to speak in public.
Knowledge, understanding and willingness to adhere to confidentiality laws and expectations.
Must have good typing skills, have knowledge of basic office software programs and ability to effectively use such software.
Must be able to communicate effectively in both written and oral formats.
Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public.
Requirements
EDUCATION AND EXPERIENCE:
A minimum of a high school diploma or equivalent.
Must be at least 18 years of age.
Must identify as a current or former consumer of addiction or mental health services, a person in recovery from addictions, a person in recover from problem gambling or a family member of a current or former consumer of addictions or mental health services.
Certification as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS).
5 years of experience in the field of mental health.
3 years of supervisory experience in the field of peer support.
In-depth knowledge of peer support services, evidence-based practices, and ethical standards.
Strong leadership and interpersonal skills.
Excellent communication and team-building abilities.
Familiarity with relevant local, state, and federal regulations
CRIMINAL BACKGROUND CHECKS
Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
PERSONAL AUTO INSURANCE
Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.
Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.
The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to stand and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Hazardous Conditions: Risk of verbal and physical threats from clients. Use of keyboard and computer monitor (repetitive hand motions and potential eye strain). Possible exposure to airborne and bloodborne pathogens.
Working Conditions: The noise level in the work environment is mild to moderate; 90% office-based, 10% field.
Equipment / Materials Used: Common office machines including computer, printer, calculator, telephone equipment, tele-health system, copier, scanner, and facsimile. May drive your personal or Agency vehicle.
Salary Description $61,800-$91,500 yearly, depending on experience
$61.8k-91.5k yearly 60d+ ago
Customer Service Supervisor
Veterinary Referral Center of Central Oregon 3.7
Team leader job in Bend, OR
At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine.
Why Choose VRCCO?
VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. We push to deliver outcomes otherwise not possible by supporting, developing, and having the expertise to perform such things as dialysis, joint replacements, and even pituitary surgery. To improve the experience for our patients and help support our amazing team we have created a purpose built veterinary hospital campus, with an over 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future.
We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us.
Requirements
Job Summary:
We are seeking a Customer Service Supervisor to lead our client-facing operations and call center at one of the largest veterinary hospitals in the region. With over 10,000 pet patients annually and a team of more than 125 employees, this role is critical in ensuring exceptional service experiences for pet owners while supporting the hospital's mission of compassionate, high-quality veterinary care.
The Customer Service Supervisor will oversee the client service team, streamline communication between pet owners and medical staff, and implement service standards that reflect our hospital's values of empathy, professionalism, and excellence. Responsibilities include:
Leadership & Team Management
Supervise, mentor, and develop the customer service team (front desk, call center, client relations).
Manage scheduling, workload distribution, and performance evaluations.
Foster a culture of accountability, collaboration, and continuous improvement.
Client Experience
Ensure pet owners receive timely, empathetic, and accurate communication regarding appointments, procedures, billing, and follow-ups.
Resolve escalated client concerns with professionalism and compassion.
Implement feedback systems to measure and improve client satisfaction.
Operational Excellence
Develop and enforce customer service policies, procedures, and best practices.
Collaborate with medical and administrative teams to optimize patient flow and reduce wait times.
Monitor service metrics (call response times, appointment scheduling efficiency, satisfaction scores).
Strategic Contribution
Partner with leadership to align customer service initiatives with hospital goals.
Contribute to hospital-wide projects such as technology upgrades, workflow improvements, and community outreach.
Benefits Highlights
Medical: Multiple plan options with 70% coverage
Dental/Vision: Multiple plan options with 50% coverage
Profit sharing available for all heroes (employees)
Tenure bonuses
Savings: 401K matching program
Stipends for continuing education
Ready to Make a Difference?
If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day!
Visit *********************************** to learn more!
$30k-39k yearly est. 36d ago
Transportation Asset Management Supervisor
Clackamas County, or 3.9
Team leader job in Oregon City, OR
CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.
Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on MONDAY, FEBRUARY 2, 2026.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
PAY AND BENEFITS
Annual Pay Range: $91,256.16 - $123,197.48
Hourly Pay Range: $43.873154 - $59.229559
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
* 16 hours of vacation accrual per month
* Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
* 8 hours of sick accrual per month
* 10 paid holidays and 1 personal day per year
Other Benefits:
* Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
* Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
* OPSRP members get vested after five years of contributions or when they reach age 65
* A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
* A Choice of Dental Plans
* Robust EAP and wellness programs, including gym discounts and wellness education classes
* Longevity pay
* Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
* A variety of additional optional benefits (see links below for additional information)
This is a full time non-represented group 2 County position
Non-Represented Group 2 Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
* Do you have hands-on experience with transportation infrastructure (roads, bridges, traffic devices) and a strong understanding of asset lifecycles and maintenance practices?
* Are you skilled in coordinating data collection, condition assessments, and asset tracking to support informed decision-making?
* Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success?
* Do you have exceptional skills in building partnerships and relationships?
* Do you take pride in upholding professionalism, integrity, and accountability in your daily work?
If you answered YES to the questions above, we encourage you to apply!
Clackamas County's Department of Transportation & Development (DTD) is seeking a proactive and collaborative Transportation Asset Management Supervisor (Classified as Administrative Services Supervisor) to lead the day-to-day operations of our asset inventory, condition rating, and project tracking functions. If selected for this position, you will supervise Transportation Maintenance Technicians and a GIS Programmer, ensuring accurate data collection and integration into our asset management system (OpenGov).
In this role, you will guide staff in collecting and analyzing infrastructure data, support the development of standards and inspection procedures, and coordinate with leadership to align asset performance with maintenance and replacement planning. Additionally, you will play a key role in maintaining the systems and tools that support long-term infrastructure investment decisions, while fostering a team culture rooted in service, professionalism, and continuous improvement.
This is an excellent opportunity for someone with strong technical and supervisory skills who thrives in a structured environment and is passionate about supporting the infrastructure that keeps our communities moving.
Asset Management is a structured, collaborative approach to optimizing the life-cycle cost of asset ownership. It focuses on meeting expected levels of service through sound fiscal planning and management in the acquisition, maintenance, upgrade, operation, and replacement of assets. An Asset Management program provides a strategic approach that maximizes the function and effectiveness of the customer's investments. It combines the disciplines of engineering, planning, finance, GIS/Information services, operations, maintenance, records, and the application of best management practices. To that end, we are searching for an individual, who is motivated to promote and foster a collaborative, partnership-focused environment for a highly functional team with a strong focus on core values and innovative solutions, demonstrating strong interpersonal, communication and organizational skills that will allow us to maintain, develop and enhance our operations.
Required Minimum Qualifications/ Transferrable Skills:*
* A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
* A minimum of two (2) years of the above experience must have been in a lead or program management role (Lead work experience includes leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training)
* A minimum of two (2) years of planning and management in the acquisition, maintenance, upgrade, operation, or replacement of assets
* Experience working with computerized maintenance management systems and GIS
* A minimum of two (2) years of project management experience
* A minimum of two (2) years of data management experience, including experience in the analysis and interpretation of data
* Experience with procurement in a public sector setting
* Strong verbal and written communication skills with ability to adapt level of communication as needed based upon the audience
Preferred Special Qualifications/ Transferrable Skills:*
* Supervisory experience (Supervisory experience includes assigning work, training staff, preparing and reviewing teamor individual performance appraisals, correcting performance deficiencies and recommending corrective actions)
* Experience leading a high functioning team
* Experience working on a complex transportation network, including managing asset inventories, condition assessments and prioritizing renewal and replacement projects
* Experience with managing employee performance in a government or union environment
* Experience in a leadership role that included responsibilities of working with staff on professional development
Pre-Employment Requirements:
* Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
* For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
KEY COMPETENCIES FOR SUCCESS IN THIS POSITION:
Embodies "SPIRIT" by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values).
Builds Relationships by sustaining cooperative working relationships with staff, internal and external customers, partners and stakeholders; honoring commitments; and, delivering exceptional customer service.
Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first.
Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve.
Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing.
Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it.
Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace.
Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems.
Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks.
Displays Creativity and Innovation by generating new ideas and being open to others' ideas; and, takes initiative in improving services, processes, programs and products.
Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve.
Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values.
TYPICAL TASKS
Duties may include but are not limited to the following:
* Hires and directs professional, technical and clerical staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other county departments.
* Develops guides, standards, and inspection procedures for the collection of condition and inventory data. Plans, directs, coordinates and reviews work plans for assigned staff.
* Coordinates the integration of transportation related activities and processes within Transportation Maintenance into an asset management model. Maintains an accurate and up to date asset management system (OpenGov).
* Analyzes and interprets data for use in asset prioritization, project development, and life-cycle planning. Provides recommendations in prioritizing rehabilitation and maintenance projects that can cost effectively extend the useful life of an asset.
* Coordinates with the Transportation Operations Manager to identify appropriate performance standards, maintenance requirements, and replacement/repair costs and schedules and make adjustments as needed.
WORK SCHEDULE
This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
Explore Clackamas County
Working for Clackamas County
Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration, economic development, libraries, County parks, and dog services.
Learn more about the divisions in DTD
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
Application Process
Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Request Veterans' Preference
Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
Victoria Vysotskiy, Recruiter
***********************
$91.3k-123.2k yearly Easy Apply 1d ago
Supervisor, Customer Services
Envoy Air 4.0
Team leader job in Medford, OR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
$30k-39k yearly est. Auto-Apply 8d ago
Traveling Electronic Security Systems Site Lead
Evergreen Fire and Security 4.1
Team leader job in Medford, OR
Who We Are
Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems.
The Key to Our Success
Our success is largely due to the experience, skills, and expertise of the best and brightest employees in the industry. Due to growth, we are looking for additional qualified experts to join the Evergreen team. Think you have what it takes? Great! We welcome you to submit your qualifications for this great Evergreen Fire and Security career opportunity.
The Opportunity
This opportunity as a Traveling Electronic Security Systems Site Lead is perfect for an experienced low-voltage technician with Site Lead experience who enjoys traveling!
The Responsibilities
Lead onsite execution from mobilization to turnover
Work closely with PMs, Engineers, and Technicians to drive project efficiency
Identify and communicate change orders and field conditions
Oversee system testing, commissioning, and end-user training
Manage daily schedules, progress tracking, and materials
Direct subcontractors and ensure alignment with site expectations
Run complex installations with confidence and accountability
Mentor and support crews in the field
Installs, repairs, tests, and maintains security projects
Serves as the face of Evergreen to our customers onsite by providing top-notch service and product training
Ensures safety through compliance with relevant State and Federal regulations
Handles service orders and project administration
Performs follow-up to ensure the client is ready for inspection
The Necessities
Strong background in low-voltage system installation
Proven experience leading crews and running jobs independently
Willingness to travel
A proactive, solutions-focused mindset
Ability to travel extensively
Electrical wiring experience
Strong communication skills to interface with customers
Ability to call and schedule appointments, follow instructions, and understand code requirements
Valid driver's license
Ability to pass pre-employment and continuing random background, drug, and MVR screenings
Great to Have
Prior experience working on government contracts or military bases
U.S. government clearance
The Benefits
Here at Evergreen, we pay competitive wages and benefits, but we also go the extra mile for our Technicians, and even more so for those who travel frequently. Sound good? Check these out:
Awesome Travel Perks!
Additional weeks of paid leave for extended travel-up to 320 additional hours of time off!
Weekly per diem for meals, incidentals, and lodging paid to you
Paid TSA Pre-Check
Work-related travel miles and hotel points are yours to keep
Employee Benefits
Competitive pay
Paid Time Off (PTO)
Paid holidays
Medical, dental, and vision insurance plans
401(k) plan
Up to 4% match available
100% vested from day one
Healthcare flexible spending accounts
Dependent care flexible spending accounts
Employee Assistance Program (EAP)
Company-sponsored group term life insurance
Corporate perks program
Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance
Pay range is $38 - $45 per hour for well-qualified candidates.
We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at **********************
Evergreen Fire & Security is a US government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities.
Evergreen Fire and Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
$38-45 hourly Auto-Apply 3d ago
Medicaid Strategic Operations Supervisor
Moda Health 4.5
Team leader job in Portland, OR
Let's do great things, together!
About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
Job Summary:
The Strategic Operations Supervisor oversees the planning and execution of strategic Medicaid initiatives and innovations. This role manages escalated issues, monitors performance, identifies cost-saving opportunities, and leads fiscal and budgetary planning. The Supervisor ensures compliance with federal, state, and contractual requirements; identifies and mitigates operational risks; and supports the quality, efficiency, and integrity of Medicaid program operations.
This is a full-time hybrid position based in Portland, Oregon.
Pay Range
$70,579.27 - $88,224.08 (annually) depending on experience.
Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Please fill out an application on our company page, linked below, to be considered for this position.
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Benefits:
Medical, Dental, Vision, Pharmacy, Life, & Disability
401K- Matching
FSA
Employee Assistance Program
PTO and Company Paid Holidays
Primary Functions:
Lead Medicaid cost-saving initiatives by analyzing, recommending, implementing, and tracking outcomes across internal departments and external entities.
Develop and maintain departmental and executive dashboards and performance metrics, including identifying measurable KPIs for key priorities and initiatives.
Articulate strategic visions and translate them into actionable initiatives, offering alternative pathways and solutions when needed.
Provide strategic support on projects and deliverables of varying complexity and across stakeholder groups, incorporating feedback and pivoting direction or proposals as needed.
Manage competing departmental priorities and coordinate data requests to ensure effective and timely execution.
Recommend and implement policies and operational changes that support cost savings, process improvements, and future expansion efforts.
Communicate data findings, insights, and strategic recommendations to department leadership, stakeholders, and executive teams.
Stay current on and interpret state and federal legislation impacting Medicaid dollars and operations.
Conduct local and national market research to identify opportunities for operational innovation.
Ensure regulatory compliance while enhancing infrastructure and minimizing operational risk.
Support third-party administrator (TPA) business accounts.
Travel frequently to Eastern Oregon and other regions across the state.
Perform other duties as assigned.
Required Skills & Experience:
Bachelor's degree in Business Administration, Finance, or a related field, required; Master's degree preferred.
Minimum of 4 years of experience in Oregon Medicaid, healthcare operations, or regulatory compliance, with strong knowledge of financial principles and cost management.
Proven ability to identify cost savings and implement operational improvements within healthcare systems.
Experience with claims pricing, contract configuration, negotiation, and management, including the ability to identify and propose alternative strategies during complex negotiations.
Strong project management, organizational, and analytical skills.
Proficiency in Microsoft Office, with the ability to create effective reports and dashboards.
Skilled in presenting data, proposals, and recommendations to executive leadership and diverse stakeholders.
Excellent written, verbal, and interpersonal communication skills for effective cross-functional collaboration.
Demonstrated situational awareness, emotional intelligence, and confident leadership in navigating complex or sensitive situations.
Track record of innovation, adaptability, and collaboration in dynamic environments.
High attention to detail, reliability, and consistent follow-through.
Professional appearance and demeanor in all internal and external interactions.
Must possess a valid driver's license.
Contact with Others & Working Conditions:
Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need. Frequent travel.
Internally with Medicaid Leadership, including the Board of Directors, Clinical Advisory Panel, and internal departments. Externally with various entities and stakeholders.
Together, we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.
$70.6k-88.2k yearly Easy Apply 60d+ ago
Appeals Clinical Team Lead
Pacificsource Health Plans 3.9
Team leader job in Bend, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes.
Essential Responsibilities:
Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions.
Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks.
Responsible for the orientation and training of new hires.
Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees.
Participate in hiring decisions in concert with Appeals and Grievance Director and HR.
Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate.
Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities.
Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the teamor department.
Utilize and promote use of evidence-based medical criteria.
Maintain modified caseload consistent with assigned responsibilities.
Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate.
Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers.
Provide backup to other departmental teamsor management staff, as needed.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information.
Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations.
Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director.
Perform other duties as assigned.
Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred.
Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed.
Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision.
Competencies
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
$67k-94k yearly est. Auto-Apply 37d ago
Center Supervisor
Rick's Medical Supply 4.4
Team leader job in Grants Pass, OR
“Improving the lives of those with chronic care diseases while providing solutions to our customers."
Looking for a new opportunity? At Rick's Medical Supply, a
SuperCare Health company,
you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
Essential Duties:
The Center supervisor manages and oversees all aspects of the operations, distribution and warehouse activities of the company remote distribution center. The Center Supervisor is also responsible for serving as a “Dispatcher” for said location.
Responsibilities: Employees to initial as completed
Must wear all safety equipment (i.e. back support and steel toed shoes)
Maintain and advise of current laws, codes, regulations to all team members
Inspect and assess warehouse area to prioritize and distribute work load evenly amongst the team
Ensure all assigned team members follow TJC required policies as they pertain to their job description
Responsible for ensuring all team members and self are following proper cleaning procedure using Appropriate germicidal Disinfectant cleaner (i.e. cleaning supply should be sprayed, left on equipment for 10min prior to cleaning)
Ensuring SuperCare infection control cleaning procedure is substantially followed for all contaminated labeled equipment
Un-bag equipment
Spray germicidal Disinfectant cleaner Spray let sit for 10 minutes
Follow standard cleaning of equipment procedure
Dispose of rags/towels used to clean contaminated labeled equipment
Responsible for ensuring all team members are logging/documenting equipment cleaned/repaired in daily log via Google Drive by end of week
Must take and complete HMDR licensing requirement (Home Medical Device Exemptee License)
Perform dispatch functions, prepare daily routes and perform as lead contact for Central Dispatcher
Monitors team members in regards to following company policies and procedures
Responsible for the hiring, training of all new team members in department
Ensure that each team member has received the proper training based on position
Completes payroll for all team members as required by Human Resources
Creates and manages monthly on-call calendar and Saturday scheduling
Manages all inventory levels to ensure proper par levels based on min/max are maintained
Prepares equipment requisition document and obtains approval from Regional Operations Manager prior to ordering
Responsible for inventory processing, shipping and receiving for location
Responsible for making sure center licenses are posted and current
Assures all team members are practicing and following the Infectious Control Procedures set forth by the company
Supervises the Preventative Maintenance and Repair records for all company vehicles
Ensure each order is printed with necessary forms from Delivery Track
Review and correct “All Bad” orders from previous day or cancelled tickets.
Ensure grid is being monitored every 10-15 minutes throughout the morning and day.
Responsible for the daily monitoring of PST's through Delivery Track
Ensuring all efficiency STATs are entered daily for all centers
Manage and review the scanning tracker daily for missed route sheets and work orders
Work with ROM on all open orders in a timely fashion
Ensure you are working with and communicating with the RAE's in area to promote and build team work
Support PST's in pulling equipment for processed orders to expedite the departure for delivery
If time permits, consolidate the paperwork from that day, load/unload equipment needed into your vehicle to get ahead for the next day or day Center Supervisor is out on the field
Performs any other duties that may be requested by Management such as but are not limited to performing duties as a PST
Understand and adheres to all of SuperCare Health company policies
To remain knowledgeable to date on all products
Maintain a professional, safe, and clean work environment
Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist
Set up PT with CPAP/BIPAP (no BIPAP ST)
Mask Fit Patients
Must go through PAP Training, once completed a licensed RT will need to sign off on training and review the Do's & Don'ts of a PAP set up.
Education and or Work Experience:
Graduate from accredited High School
Must be able to lift and carry equipment and miscellaneous items up to 75lbs on a daily basis
Other skills:
Team player-ability
Reliable and Responsible
Detailed oriented
Strong organizational skills
Benefits:
Medical
Dental
Vision
Flexible Savings Account
401K
Voluntary Life Insurance
Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
Perks:
Paid Training
Paid Time Off
Sick Time
Use of Company Vehicle
Growth Opportunities
Employee Referral Reward Program
Employee Discount Program
What Rick's Medical Supply is About
"We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health."
Connect With Us!
Company Website *************************
Company Business Hours - 8:30 AM - 5:30 PM PST
LinkedIn *******************************************************
Facebook *******************************************
$36k-45k yearly est. Auto-Apply 56d ago
Security Site Lead
Securitas Inc.
Team leader job in Portland, OR
Security Site Lead - Full Time - Portland, OR Former Military / Law Enforcement encouraged to apply!! Available Shift: Saturday - Sunday 8am-4pm, Monday - Wednesday 4pm-12am Wage: $21.00-22.80/Hour Thinking about a job in the security field? Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our core values of integrity, vigilance, & helpfulness, we help safeguard our client's guests, property, and information.
Looking for career growth?
We provide distinct training paths and development tools for all employees from security officers to management!
Make Us Apart Of Your Career Path. Join Our Team & Apply Today!!
What Your Day May Look Like
* Supervise and support a team of security officers on site.
* Ensure all officers follow post orders and Securitas protocols.
* Respond to incidents and manage emergency situations effectively.
* Train new officers and provide ongoing coaching and feedback.
* Maintain detailed reports, incident documentation, and daily activity logs.
* Communicate routine patrols and ensure proper site coverage at all times.
What We Offer
* Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
* Virtual Medical Appointments with Telemedicine.
* Paid Time Off, Free Uniforms, Paid Training, and Weekly Pay!
* DailyPay Access Program NOW Available!
* Discounts on Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, and so much more!
Position Requirements
* Must be at least 18 years of age.
* High school diploma or GED required.
* Previous supervisory experience required.
* Proficient in basic computer and technology use.
* Strong communication, reporting, and organization skills.
* Strong customer service background needed.
* Must be able to interact with a wide range of individuals in a professional manner.
* Must be able to conduct patrols and respond promptly to situations.
* Able to remain alert and detail-oriented throughout the shift.
* All candidates must be willing to participate in Securitas' pre-employment screen process, including drug screen and background investigation.
We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.
Join our team and help make the world a safer place.
See a different world.
EOE/M/F/Vet/Disabilities
#AF-NCPNWHP
$21-22.8 hourly 29d ago
Health Care Surveyor and Team Lead
Department of Health and Human Services 3.7
Team leader job in Portland, OR
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department of Health and Human Services (DHHS)
Health Services Consultant II
Opening Date: January 6, 2026
Closing Date: January 20, 2026
Job Class Code: 4385
Grade: 24
Salary: $60,299.20 - $82,576.00
Position Number: 02031-0991
Location: Portland or Augusta
Core Responsibilities:
As a lead surveyor within the Medical Facilities Unit of DLC, you will be part of a team of professionals responsible for ensuring hospitals, nursing homes, home health agencies, hospices, ambulatory surgical centers, dialysis centers, intermediate care facilities for individuals with intellectual disabilities (“ICF/IIDs”), portable x-ray providers, outpatient therapy providers, and rural health centers are taking the very best care of their patients by complying with all relevant state and federal regulations.
You will be the lead surveyor determining if an entity meets federal and State requirements. These surveys include but are not limited to: initial certification or licensure; recertification or re-licensure; and revisits. You will also investigate complaints of allegations of patient neglect, abuse, and misappropriation (amongst other complaints) within these facilities.
You will be the one to lead the survey/investigation team. This includes ensuring required survey processes are followed, ensuring survey team members' notes are completed and attached in the federal database, reviewing other team members' work, and ensuring the statement of deficiencies (“SOD”) written by the survey team follows the Centers for Medicare and Medicaid Services' (“CMS”) Principles of Documentation. You will also review facilities' plans of correction and, in conjunction with management, determine if those plans will resolve the issues noted in in the SOD. You will also provide technical assistance to providers, to help them understand federal and state regulations. While you will not have administrative supervisory duties (you will not do annual performance reviews of your team members, or give approval for time off), you will provide feedback to management on your team members' performance in the field.
You will also:
• Conduct pre-survey document reviews of all pertinent facility history
• Assign survey tasks to team members
• Conduct the entrance and exit conferences with facility leadership and your team
• Participate in training, including mandatory training required by CMS; and
• Other related duties, as assigned.
Statewide travel is required, and some assignments require overnights, which are reimbursed by the State.
Minimum Qualifications:
Registered Nurse and a four (4) years of progressively responsible experience in the field of nursing and/or in the delivery of health care services.
Licensing Requirements: (This must be met by all employees prior to attaining permanent status in this class)
Licensed as a Registered Professional Nurse in the State of Maine as issued by the State Board of Nursing.
Preferred candidates will
also
have:
o Knowledge of federal and State regulatory requirements for the types of healthcare facilities listed above
o Experience working in one or more of the types of healthcare facilities listed above
o Demonstrated critical thinking skills
o Knowledge of CMS's Principles of Documentation
o Knowledge of State human resource practices and policies
o Ability to lead a team of people with diverse skills, knowledge, and backgrounds
o Ability to build and lead teams; and
o Demonstrated excellent verbal and written communication skills.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.
Application Information:
For questions about this position, please contact Celine Donohue, ************************
To apply, please upload a resume and cover letter with your application. In your cover letter, you must provide the following information:
1) Explain what experience, if any, you have had doing the elements under “Job Description,” above, and
2) Explain what you have, if any, of the attributes listed above under “Preferred candidates will also have”.
** Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact *************************
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$60.3k-82.6k yearly Auto-Apply 7d ago
Supervisor Rehabilitation Services
Providence Health & Services 4.2
Team leader job in Portland, OR
Supervisor of Rehabilitation Services at Providence St. Vincent's Medical Center- Full-Time, Day Schedule is in Acute Care and supports PT, OT, SLP and onsite. _Providence offers a fantastic benefits package which include but is not limited to:_
Free, convenient, and ample parking
TriMet annual pass (Hop Fastpass) for benefit eligible staff who work within the Portland Service Area (does NOT include Wilsonville, Newberg, Seaside, Hood River, Washington State, or Medford)
Medical Plan Assistance Program - provides free or reduced-cost coverage to caregivers and their eligible dependents who qualify based on household size and income
Tuition reimbursement/education - includes 100% tuition paid program options; up to $5,250 per year for select undergraduate and masters degrees within Guild catalog. Required books and fees are 100% covered or reimbursable for select schools in the Guild catalog up to program funding cap
Paid Time Off - Benefit eligible caregivers receive up to 25 days per year
Retirement - The Providence retirement program consists of employer match and discretionary contributions that work together with your pre-tax (and/or Roth aftertax) contributions to help you save for retirement.
Lyra Caregiver Assistance program - Up to 25 counseling or coaching sessions per eligible member per year
The Rehab Supervisor manages the daily activities of staff in multiple patient care environments. Monitors services, programs and practices to ensure high quality services are provided to internal and external consumers. Provides skilled discipline service therapy to patients/clients presenting with a wide variety of ages, diagnoses and disabilities. Assists in the development of new programs and services. Participates as a member of the regional Rehab Services management team and supports/guides the accomplishment of targeted regional objectives.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ Bachelor's Degree Accredited professional program in the specified discipline service (Physical Therapy, Occupational Therapy, Audiology or Speech/Language Pathology). Or
+ Master's Degree Accredited professional program in the specified discipline service (Physical Therapy, Occupational Therapy, Audiology or Speech/Language Pathology). Or
+ Doctorate Degree from an Accredited professional program in the specified discipline service (Physical Therapy, Occupational Therapy, Audiology or Speech/Language Pathology).
+ Upon hire: Oregon Physical Therapist License Or
+ Upon hire: Oregon Speech Language Pathologist License Or
+ Upon hire: Oregon Speech Language Pathologist Permit
+ Within 30 days of hire: National Provider BLS - American Heart Association
+ Upon hire: National Provider Identifier (NPI)
+ Upon hire: In compliance with company policy and state regulations, a Department of Human Services (DHS) criminal background check for this position
+ 5 years Experience working as a therapist.
+ 2 years Experience with management/leadership responsibilities.
Preferred Qualifications:
+ Upon hire: Membership in the national, state, or local professional association
+ 2 years Supervisory experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 404060
Company: Providence Jobs
Job Category: Rehabilitation
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 5002 PSVMC PHYS THERAPY
Address: OR Portland 9205 SW Barnes Rd
Work Location: Providence St Vincent Medical Ctr-Portland
Workplace Type: On-site
Pay Range: $59.22 - $93.49
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$52k-88k yearly est. Auto-Apply 41d ago
Production Department Lead
Richardson Sports Inc. 4.0
Team leader job in Springfield, OR
Job DescriptionDescription:
Richardson Sports is a leading name in the team headwear industry, providing a comprehensive range of high-quality caps to thousands of accounts globally. As a vertically integrated design and manufacturing company, we pride ourselves on our ability to deliver custom and stock headwear for team, corporate, collegiate, and golf markets.
Essential Duties and Responsibilities:
Manage and assign production work orders based on priority, ship dates, and shipping methods to maximize efficiency.
Operate and maintain industrial machinery, including multi-head embroidery and sewing machines, to apply patches and decorations to caps.
Monitor machine performance and escalate technical issues promptly to reduce downtime.
Oversee and participate in quality control inspections to ensure all finished products meet company standards.
Monitor quality outputs and assist in identifying opportunities to reduce spoilage and improve overall efficiency.
Enforce and maintain a safe, clean, and organized work environment in compliance with workplace safety regulations.
Track material inventory within the department, communicating needs and discrepancies as they arise.
Utilize software tools, including Microsoft Excel and Word, for administrative and reporting tasks.
Support the Department Supervisor with training, coaching, and providing direction to team members as needed.
Requirements:
Prior experience in a production or manufacturing leadership role is preferred.
Strong organizational and multitasking abilities.
Effective communication and leadership skills, with a team-focused mindset.
Proficiency with Microsoft Office (Excel, Word) and other relevant administrative tools.
Working knowledge of workplace safety protocols and procedures.
Ability to stand, walk, bend, and lift in a fast-paced production environment.
Physical Demands:
Light physical effort required. Continuous mental and visual attention required
While performing the duties of this job, the employee is regularly required to stand, walk and sit and use hands to finger, handle or feel objects, tools, etc. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
Will be required to perform other duties as requested, directed or assigned.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
6:15am-3:00pm
Benefits:
401(k)
401(k) 4% Match
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
On-the-job training
Paid time off
Referral program
Retirement plan
Schedule:
8 hour shift
Day shift
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.
$20-22 hourly 15d ago
Team Lead
Rack Room Shoes 4.2
Team leader job in Bend, OR
30519
Full Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 693
Rack Room Shoes 693
Pay Range:
Bend Factory Stores
61334 S Hwy 97
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Bend, Oregon US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$22k-28k yearly est. 60d+ ago
PEER SUPPORT SUPERVISOR
Community Counseling Solutions 3.4
Team leader job in Heppner, OR
Job DescriptionDescription:
JOB TITLE: Peer Support Supervisor
JOB FAMILY: Clinical
LOCATION: TBD (Position will be based in one of CCS Oregon locations Umatilla, Morrow, Wheeler, GIlliam or Grant Counties)
FLSA: 1 FTE (Exempt- Expectation to work 40 hours/week)
SUPERVISOR: Clinical Manager
Pay Grade: B10 ($61,800.00-$91,500.00 yearly, depending on experience)
Supervisory: Yes
POSITION SUMMARY:
We are seeking a highly qualified and motivated individual for the position of Peer Support Lead Supervisor. The successful candidate will be responsible for overseeing and supervising the Peer Support Program, providing guidance, training, and support to ensure the delivery of effective recovery services. The Lead Supervisor will play a key role in maintaining program quality, fostering a positive team culture, and contributing to the overall success of our peer support services.
ESSENTIAL JOB DUTIES:
The duties listed are characteristic of the type and level of work associated with this position. Individual positions may do all or some combination of the duties listed as well as other related duties.
Program Development and Implementation:
· Implement the overall strategy and objectives of the Peer Support Program.
· Work in collaboration with clinical team to design and update program policies, procedures, and protocols in collaboration with relevant stakeholders.
· Ensure the program aligns with best practices in peer support and meets the needs of the target population.
Supervision and Leadership:
Provide direct supervision to Peer Support Supervisors and Peer Support Specialists, including regular check-ins, performance evaluations, and ongoing support.
Foster a positive and collaborative team environment that promotes professional growth and development.
Lead regular team meetings to discuss program updates, challenges, and best practices.
Collaborate with other supervisors and management to ensure cohesive and effective service delivery.
Training and Development:
Develop and implement training programs for Peer Support Specialists to enhance their skills and knowledge in peer support services.
Stay informed about the latest developments in the field of mental health peer support and integrate new approaches into the training curriculum.
Provide ongoing professional development opportunities for the team.
Quality Assurance:
Conduct regular reviews of client cases to ensure the delivery of high-quality peer support services.
Monitor adherence to program protocols, policies, and ethical standards.
Implement and maintain quality improvement processes to enhance program effectiveness.
Client Engagement:
Oversee and participate in client engagement activities to support the peer support process.
Assist in the development and implementation of individualized support and plans.
Address any escalated client issues or concerns.
Collaboration and Networking:
Build and maintain positive relationships with external partners, community organizations, and relevant stakeholders.
Collaborate with other departments and team members to ensure the integration of peer support services with overall organizational goals.
Represent the program at meetings, conferences, and events.
COMPENTENCIES AND SKILLS REQUIREMENTS:
Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Experience in collaborating with community partners and building partnerships to improve outcomes. Ability to respond to questions from other community organizations, consumers, and the general public. Other skills include:
The ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills.
Ability to prepare and maintain detailed and accurate records.
Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
Ability to understand, interpret and apply laws, regulations and administrative rules related to chemical dependency.
Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization.
Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
Good organizational and time management skills are essential.
Ability to develop positive working relationships with team members, co-workers, community partners, and the public.
Ability to represent CCS within the community and at State or regional meetings, including the ability to speak in public.
Knowledge, understanding and willingness to adhere to confidentiality laws and expectations.
Must have good typing skills, have knowledge of basic office software programs and ability to effectively use such software.
Must be able to communicate effectively in both written and oral formats.
Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public.
Requirements:
EDUCATION AND EXPERIENCE:
A minimum of a high school diploma or equivalent.
Must be at least 18 years of age.
Must identify as a current or former consumer of addiction or mental health services, a person in recovery from addictions, a person in recover from problem gambling or a family member of a current or former consumer of addictions or mental health services.
Certification as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS).
5 years of experience in the field of mental health.
3 years of supervisory experience in the field of peer support.
In-depth knowledge of peer support services, evidence-based practices, and ethical standards.
Strong leadership and interpersonal skills.
Excellent communication and team-building abilities.
Familiarity with relevant local, state, and federal regulations
CRIMINAL BACKGROUND CHECKS
Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
PERSONAL AUTO INSURANCE
Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.
Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.
The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to stand and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Hazardous Conditions: Risk of verbal and physical threats from clients. Use of keyboard and computer monitor (repetitive hand motions and potential eye strain). Possible exposure to airborne and bloodborne pathogens.
Working Conditions: The noise level in the work environment is mild to moderate; 90% office-based, 10% field.
Equipment / Materials Used: Common office machines including computer, printer, calculator, telephone equipment, tele-health system, copier, scanner, and facsimile. May drive your personal or Agency vehicle.
$61.8k-91.5k yearly 7d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Team leader job in Medford, OR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
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$30k-39k yearly est. Auto-Apply 9d ago
Appeals Clinical Team Lead
Pacificsource Health Plans 3.9
Team leader job in Portland, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes.
Essential Responsibilities:
Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions.
Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks.
Responsible for the orientation and training of new hires.
Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees.
Participate in hiring decisions in concert with Appeals and Grievance Director and HR.
Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate.
Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities.
Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the teamor department.
Utilize and promote use of evidence-based medical criteria.
Maintain modified caseload consistent with assigned responsibilities.
Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate.
Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers.
Provide backup to other departmental teamsor management staff, as needed.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information.
Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations.
Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director.
Perform other duties as assigned.
Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred.
Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed.
Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision.
Competencies
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.