Job Posting Start Date 12-10-2025 Job Posting End Date 01-14-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Associate Production Supervisor located in Austin, TX
Reporting to the manager the potential candidate would be in charge of directing the manufacturing operations for the repair and rework processes .The task will be performed in a shift or group of production lines, ensuring they reach volume, quality and cost goals
Shift time : 6:00 pm CST - 6:00 am CST Sun, Mon, Tue, every other Sat
What a typical day looks like:
Help with action planning with client, project planning follow-up, space planning, turnover review and workshop participation.
Identify labor needs, interviews and recruiting activities, implementing training, and coaching / counseling for improved performance.
Activities include staff meetings, customer interactions, vendor/service provider interactions, and internal communications with peers, staff and internal business unit departments.
Protection of company assets.
Maintain compliance with company policies and procedures.
Keep abreast of industry trends and apply LEAN manufacturing concept where ever possible
Directs daily department activities in order to meet production goals.
Confers with management, production and marketing staff to determine manufacturing feasibility, cost effectiveness and customer demand for new and existing products.
Forecasts operating costs of department and directs preparation of budget requests.
Reviews and establishes material, equipment and manpower resource requirements.
Selects and develops personnel to ensure the efficient operation of the production function.
Responsible for the maintenance of manufacturing equipment, ensuring both preventive maintenance programs and repairs.
Administer safety programs in order to provide a safe and clean workplace for employees.
Generates productivity reports and other operations metrics.
The experience we're looking to add to our team:
Typically requires a bachelor degree or equivalent experience in addition to 3 years of operations experience.
Ability to operate telephones, data entry, office software including, word processing, spreadsheets, presentation packages and data base systems.
SD20
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Job CategoryOperations
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
$84k-108k yearly est. Auto-Apply 24d ago
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Global Threats Team Manager
Apple Inc. 4.8
Team leader job in Austin, TX
Do you instinctively know how and when to take action? Do you love performing under pressure? As part of our Global Security group, you'll help support the security needs of Apple's most valuable assets: our people, properties and innovations! Join us and you'll play a meaningful role in preserving the highest standard of security for one of the most watched companies in the world! Apple is looking for a creative problem-solver with a background in delivering solutions according to the highest service standards. Apple's Global Security team is looking for a Global Threats Team Manager to support the Global Threats u0026 Crisis Management Organization. You will lead a team of dedicated, professional protective intelligence analysts and behavioral threat assessors, work directly with business units, People team, Global Security, and various law enforcement agencies to provide physical threat assessment and mitigation recommendations. You will help strategize, plan, and develop creative solutions on a wide variety of projects, initiatives, and campaigns. Your work will help evaluate physical security risk to people, productions, and events,, increase the efficiency and effectiveness of our operations, and assist with critical incidents affecting Apple.
Apple is seeking a leader with a deep background in assessing threats and risk to physical security, protective intelligence, behavioral threat assessments, open-source research, security operations, managing multiple remits and concurrent programs, projects, and initiatives. The ideal candidate will have leadership and management experience, program management expertise, a high degree of technical skills, excellent writing skills, and the ability to foster and maintain good relationships with key partners and employees at all levels. They will play a key role in leading others and upholding and instilling Global Security values: Service, Integrity, and Awareness.
Demonstrated track record of building strong external and internal relationships. Skilled in managing sensitive high-impact threat cases across business settings. Be adept at building new work-flow patterns and taking the initiative to come up with innovative solutions. Ability to react to changes in a time critical environment to meet security needs and quickly evaluate situations. Experience managing, coordinating, and maintaining multiple projects. Experienced in Behavioral Threat Assessment and conducting security and risk assessments. Experience in intelligence-based location or people risk assessments and sentiment analysis. Results-oriented, mentality and focus with a strong desire to learn and succeed. Exceptional organizational, time management, and problem-solving skills. Possess a CTM certification or other specialized psychological education. Association of Threat Assessment Professional (ATAP) membership in good standing.
12-15+ years of professional experience in leading a protective intelligence or threat program and/or conducting intelligence investigations or analysis; assessing complex threats and developing mitigation strategies and techniques. 10+ years of demonstrated success as a people manager, leading teams. Subject matter expert with data analytics, threat metrics platforms and collection. Advanced open source and public records research skills. Ability to Demonstrate critical thinking skills to strategize and creatively address challenging problems, delivering practical and effective results. Experience in understanding, analyzing, and communicating complex risks; identifying anomalous behaviors; and developing mitigation strategies. Experience assessing and leverage multiple data sets and tools to support complex analysis. Demonstrate excellent communication with a strong attention to detail. Ability to work collaboratively, with previous experience working on complex, international, large-scale, time-critical projects. Preferred. Willing to be available on-call for emergencies and be adaptable to constantly changing schedules which may include weekends, nights and holidays. Travel 10 - 25% of the time, with on-call responsibilities.
$119k-163k yearly est. 49d ago
Regional Trade & Customs Operational Lead
Meta 4.8
Team leader job in Austin, TX
The North America Trade Operations Lead is part of Meta's Global Trade Operations team, which is part of the Global Scaled Compliance Operations organization. As Trade Operations, we partner closely with all internal business partners engaged in cross-border trade to enable them to move fast, compliantly and efficiently. This includes our Infrastructure, Reality Labs, Enterprise supply chains. In partnership with Trade Legal, Tax and Finance we educate, enable and empower the organization by building sustainable trade compliance practices that align to the needs of the business while also being scalable for a rapidly growing global footprint. The Trade Operations team is invested in aligning and operationalizing trade practices through a combination of training, responsive partnership, demonstrated experience in both subject matter expertise and customer service.
**Required Skills:**
Regional Trade & Customs Operational Lead Responsibilities:
1. Serve as the primary point of contact for trade operations covering the NORAM region, including partnership with internal stakeholders, counsel, and customs brokers
2. Facilitate day-to-day import/export activities and assess accurate documentation for cross-border shipments
3. Monitor trade compliance inquiries by governmental enforcement agencies for resolution and root cause analysis
4. Determine HTS and ECCN classifications and maintain required documentation
5. Monitor compliance through assessments
6. Support internal/external audits and post-entry reviews
7. Develop and implement corrective actions for any compliance gaps
8. Coordinate, obtain and manage Support Manage the collection of information and preparation of export/import licenses and permits
9. Drive efficiencies in operations and within the NORAM Trade Compliance program. Support global trade compliance programs and initiatives including Trade Preference programs, new product introduction efforts, country expansion strategies and development of cross-functional relationships
10. Willingness to do all necessary tasks to get the job done. At Meta, nothing is someone else's problem
**Minimum Qualifications:**
Minimum Qualifications:
11. 8+ years experience in global trade compliance related roles, with emphasis on US jurisdiction
12. 4-year university degree in business, law, economics, finance or related discipline
13. Demonstrated experience with trade compliance related routines eg. HTS and ECCN Classification, determining and supporting the Trade Compliance requirements of cross-border movements of goods
14. Demonstrated experience with US and Customs Regulations and Export Control regulations (under the Export Administration Regulations)
15. Proven track record to work with minimal supervision in fast paced, cross-functional, and global environment
16. Willingness to travel as required
**Preferred Qualifications:**
Preferred Qualifications:
17. Post-graduate degree in business, law, economics, finance or related discipline
18. Experience using Canadian Automated Regulatory Management (CARM) System for Canada entries compliance oversight
19. Experience managing export classification programs
20. Customs broker license
**Public Compensation:**
$147,000/year to $210,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$147k-210k yearly 60d+ ago
Customer Success Lead
The Easiest Way To Get EPDs
Team leader job in Austin, TX
The company
By 2030, over $1 trillion in construction projects will require environmental certifications-and Parq ensures manufacturers aren't left behind. As the first AI-native compliance platform for the industrial world, we transform environmental reporting from a painful bottleneck into a competitive advantage, delivering certification-ready data at unprecedented speed and quality.
Parq was created after our founder experienced the outdated reporting system firsthand: slow timelines, sky-high consulting fees, and a maze of requirements that held manufacturers back. Our mission is simple: make environmental compliance fast, accurate, and effortless through AI and automation-so the companies building our world can focus on building, not paperwork.
We blend in-person collaboration at our Austin, TX office with flexible 3-5 day work weeks, nurturing a culture where freedom, gratitude, and integrity drive meaningful impact.
Your team
You'll be joining a small, high-impact team that includes the founder, an experienced engineering team, and industry experts who bring deep technical and market knowledge. As our first customer success hire, you'll have the opportunity to build and shape how we support our customers. We believe in bottom-up leadership, where everyone has a voice in driving our direction. We're excited to see the impact you'll make!
Your role
Customer service is dead. At Parq, we're obsessed with building something better-a Five-Star Experience for every customer, in every interaction. From their first demo to a technical deep-dive or a routine check-in, our customers should walk away thinking:
Whoa, that was incredible.
We want someone who lives for creating these moments-someone who knows that the smallest details transform ordinary experiences into unforgettable ones.
As our Customer Success Lead, you'll be the architect of delight, ensuring every touchpoint with Parq-whether through sales, engineering, or our products-feels effortless, exciting, and valuable. You'll build and refine our processes, anticipating customer needs before they arise. You'll collaborate across teams to solve problems proactively and turn customers into lifelong advocates. If you've ever left a Four Seasons or a Michelin-star restaurant thinking,
this is how every experience should feel
, we should talk.
What will this role involve?
Deliver a Five-Star Customer Experience - Own the customer journey, ensuring every interaction feels premium, seamless, and unforgettable.
Drive Customer Growth & Expansion - Build strong relationships, proactively upsell additional products and services, and ensure customers maximize value.
Lead Onboarding & Implementation - Design and refine onboarding processes that make adopting Parq effortless, creating repeatable, high-touch playbooks for success.
Oversee Accounts & Complex Projects - Act as the conductor of the train, ensuring cross-functional alignment between customers, engineering, product, and consulting so nothing slips and everything ships.
Be the Voice of the Customer - Gather insights to drive product improvements, ensuring our platform exceeds expectations and aligns with customer needs.
Collaborate Across Teams - Work closely with sales, engineering, and product to optimize customer success, refine renewal strategies, and ensure long-term engagement.
Leverage Technical & Industry Expertise - Translate sustainability and environmental standards into clear, actionable insights for customers and internal teams.
Refine & Scale Processes - Build and optimize customer success workflows that balance efficiency with a high-touch experience as we grow.
Adapt & Evolve - This role will grow with the company-you'll have the opportunity to shape the future of Customer Success and build a world-class function from scratch.
What will it take to be successful in this role?
Obsess Over Customer Experience - You believe every interaction should be a Five-Star Experience, delivering white-glove service that creates lifelong advocates.
Be Proactive, Not Reactive - You anticipate challenges and solve problems before customers even notice them, always staying one step ahead.
Drive Growth Through Upselling - You naturally identify opportunities for expansion, helping customers get more value while increasing revenue.
Communicate with Clarity & Impact - You can translate complex technical details into simple, compelling insights that showcase our solutions' value.
Build & Scale Processes - You excel at creating repeatable, scalable success playbooks that make onboarding and retention seamless.
Work Across Teams Seamlessly - You know how to collaborate with sales, product, and engineering to reduce friction and improve customer satisfaction.
Leverage Data to Drive Success - You use customer insights and performance metrics to make decisions and optimize engagement.
Thrive in a Fast-Paced Startup - You're adaptable, resourceful, and energized by building something from the ground up in a dynamic environment.
Take Ownership & Lead the Way - You're ready to own the customer success function, building the foundation today for something bigger tomorrow.
Requirements
Your interests & background
4+ Years in Customer Success - Proven success managing B2B SaaS customer relationships, ideally in a startup or high-growth environment.
Tech-Savvy & Data-Driven - Proficient in Slack, Zoom, Google Workspace, CRMs (Attio, HubSpot, Salesforce), Power Point/Google Slides/Beautiful.ai, Notion, ticketing systems, Gong, Sigma, and Chili Piper.
BA/BS degree or equivalent experience.
Authorization to work in the U.S.
You're excited about environmental impact, sustainability, and the industrial/construction sector, and eager to help customers navigate these spaces.
Core Values
Our founder aspires to fish with his great-grandchildren in rivers where his grandfather taught him. To achieve this, we need solutions to help businesses identify and reduce their environmental impact for future generations.
Though our team is small, we aim high. We've established core principles that we believe will build a great company.
Live Free: We practice living free-free to take action, free to push bounds, and free to bet big.
Embrace Gratitude: We seek to appreciate the positive aspects of life, both big and small, and to focus on a positive mindset.
Take Empathetic Action: We seek first to understand and then to be understood.
Embody Perseverance: What we do is not always easy, but easy things are rarely worth doing. When things get tough, we pull together to accomplish good things.
Act with Integrity: Trust is the most important aspect of our business. We seek to be honest regardless of the consequences.
To learn more about Parq, please visit us on LinkedIn or at ***************
Total Pay: $80,000 - $120,000 (dependent on experience)
Equity: Dependent on experience
Relocation Bonus: Available if moving from a different city
Benefits
Premium health, dental, and vision insurance.
Unlimited vacation; mandatory 10 days per year, 5 days must be consecutive.
$80k-120k yearly Auto-Apply 55d ago
Customer Success Lead
Parq
Team leader job in Austin, TX
Job DescriptionThe company
By 2030, over $1 trillion in construction projects will require environmental certifications-and Parq ensures manufacturers aren't left behind. As the first AI-native compliance platform for the industrial world, we transform environmental reporting from a painful bottleneck into a competitive advantage, delivering certification-ready data at unprecedented speed and quality.
Parq was created after our founder experienced the outdated reporting system firsthand: slow timelines, sky-high consulting fees, and a maze of requirements that held manufacturers back. Our mission is simple: make environmental compliance fast, accurate, and effortless through AI and automation-so the companies building our world can focus on building, not paperwork.
We blend in-person collaboration at our Austin, TX office with flexible 3-5 day work weeks, nurturing a culture where freedom, gratitude, and integrity drive meaningful impact.
Your team
You'll be joining a small, high-impact team that includes the founder, an experienced engineering team, and industry experts who bring deep technical and market knowledge. As our first customer success hire, you'll have the opportunity to build and shape how we support our customers. We believe in bottom-up leadership, where everyone has a voice in driving our direction. We're excited to see the impact you'll make!
Your role
Customer service is dead. At Parq, we're obsessed with building something better-a Five-Star Experience for every customer, in every interaction. From their first demo to a technical deep-dive or a routine check-in, our customers should walk away thinking:
Whoa, that was incredible.
We want someone who lives for creating these moments-someone who knows that the smallest details transform ordinary experiences into unforgettable ones.
As our Customer Success Lead, you'll be the architect of delight, ensuring every touchpoint with Parq-whether through sales, engineering, or our products-feels effortless, exciting, and valuable. You'll build and refine our processes, anticipating customer needs before they arise. You'll collaborate across teams to solve problems proactively and turn customers into lifelong advocates. If you've ever left a Four Seasons or a Michelin-star restaurant thinking,
this is how every experience should feel
, we should talk.
What will this role involve?
Deliver a Five-Star Customer Experience - Own the customer journey, ensuring every interaction feels premium, seamless, and unforgettable.
Drive Customer Growth & Expansion - Build strong relationships, proactively upsell additional products and services, and ensure customers maximize value.
Lead Onboarding & Implementation - Design and refine onboarding processes that make adopting Parq effortless, creating repeatable, high-touch playbooks for success.
Oversee Accounts & Complex Projects - Act as the conductor of the train, ensuring cross-functional alignment between customers, engineering, product, and consulting so nothing slips and everything ships.
Be the Voice of the Customer - Gather insights to drive product improvements, ensuring our platform exceeds expectations and aligns with customer needs.
Collaborate Across Teams - Work closely with sales, engineering, and product to optimize customer success, refine renewal strategies, and ensure long-term engagement.
Leverage Technical & Industry Expertise - Translate sustainability and environmental standards into clear, actionable insights for customers and internal teams.
Refine & Scale Processes - Build and optimize customer success workflows that balance efficiency with a high-touch experience as we grow.
Adapt & Evolve - This role will grow with the company-you'll have the opportunity to shape the future of Customer Success and build a world-class function from scratch.
What will it take to be successful in this role?
Obsess Over Customer Experience - You believe every interaction should be a Five-Star Experience, delivering white-glove service that creates lifelong advocates.
Be Proactive, Not Reactive - You anticipate challenges and solve problems before customers even notice them, always staying one step ahead.
Drive Growth Through Upselling - You naturally identify opportunities for expansion, helping customers get more value while increasing revenue.
Communicate with Clarity & Impact - You can translate complex technical details into simple, compelling insights that showcase our solutions' value.
Build & Scale Processes - You excel at creating repeatable, scalable success playbooks that make onboarding and retention seamless.
Work Across Teams Seamlessly - You know how to collaborate with sales, product, and engineering to reduce friction and improve customer satisfaction.
Leverage Data to Drive Success - You use customer insights and performance metrics to make decisions and optimize engagement.
Thrive in a Fast-Paced Startup - You're adaptable, resourceful, and energized by building something from the ground up in a dynamic environment.
Take Ownership & Lead the Way - You're ready to own the customer success function, building the foundation today for something bigger tomorrow.
Requirements
Your interests & background
4+ Years in Customer Success - Proven success managing B2B SaaS customer relationships, ideally in a startup or high-growth environment.
Tech-Savvy & Data-Driven - Proficient in Slack, Zoom, Google Workspace, CRMs (Attio, HubSpot, Salesforce), Power Point/Google Slides/Beautiful.ai, Notion, ticketing systems, Gong, Sigma, and Chili Piper.
BA/BS degree or equivalent experience.
Authorization to work in the U.S.
You're excited about environmental impact, sustainability, and the industrial/construction sector, and eager to help customers navigate these spaces.
Core Values
Our founder aspires to fish with his great-grandchildren in rivers where his grandfather taught him. To achieve this, we need solutions to help businesses identify and reduce their environmental impact for future generations.
Though our team is small, we aim high. We've established core principles that we believe will build a great company.
Live Free: We practice living free-free to take action, free to push bounds, and free to bet big.
Embrace Gratitude: We seek to appreciate the positive aspects of life, both big and small, and to focus on a positive mindset.
Take Empathetic Action: We seek first to understand and then to be understood.
Embody Perseverance: What we do is not always easy, but easy things are rarely worth doing. When things get tough, we pull together to accomplish good things.
Act with Integrity: Trust is the most important aspect of our business. We seek to be honest regardless of the consequences.
To learn more about Parq, please visit us on LinkedIn or at ***************
Total Pay: $80,000 - $120,000 (dependent on experience)
Equity: Dependent on experience
Relocation Bonus: Available if moving from a different city
Benefits
Premium health, dental, and vision insurance.
Unlimited vacation; mandatory 10 days per year, 5 days must be consecutive.
$80k-120k yearly 26d ago
Team Manager Practitioner - Austin, TX
Purple Communications Inc. 4.7
Team leader job in Austin, TX
Team Manager - Practitioner - Austin, TXTeam Manager Practitioners are regularly scheduled to work 20 hours each week as interpreters while also managing the interpreting operations of their assigned team. The positions are open to both internal and external candidates.
Team Manager - Practitioner Responsibilities:
Provide American Sign Language interpreting on VRS platform.
Focus management objectives on interpreting operations.
Plan with the help of the Regional Manager the strategic growth of the interpreting business lines (VRS, Community, and VRI).
Oversee the daily operations of the interpreting operations, including call centers, at-home interpreting, community interpreting, CART, video interpreting, and community relations.
Supervise approximately 35 interpreting staff.
Manage the performance reviews of interpreters.
Approve the scheduling of all interpreters in all operational areas.
Coordinate with HR and Recruiting to select and hire interpreters.
Approve time and attendance, including leave, and for all interpreters as needed.
Maintain relations with local community leaders.
Work closely with the schedulers and business development team members in maintaining client service and satisfaction.
Provide direction to the interpreters for their care and well-being.
Provide accurate reports on team performance, efficiencies, and quality.
Maintain direct contact with the Regional Manager on all operations-specific issues.
Assure the Interpreting Operations Team mission of delighting our customers and serving our teams is realized by creating a work culture that is open, welcoming, and inclusive.
Partner with members of the department's support management team to accomplish department-wide initiatives
Perform other duties as assigned to bridge any support needed by partners, colleagues and interpreters across the company.
Team Manager - Practitioner Required Skills/Qualifications:
Must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
Must pass internal interpreting assessment
Required 20 hours per week scheduled on the VRS platform between 6 a.m. and 6 p.m, local time, Monday through Friday. (Hours will be prescheduled based on staffing need/demand)
Associates degree in Business Management, or comparable related experience; Bachelor's Degree strongly preferred.
At least three years of supervisory experience, preferably in an interpreting-related environment, coaching and mentoring others.
Extensive knowledge of the deaf culture and interpreting professions.
Familiarity with Federal Communications Commission (FCC) Regulations and Registry of Interpreters for the Deaf (RID) standards.
Knowledge of specialized software related to departmental operations including, IM Service, database, and Internet, spreadsheet, presentation, and word processing programs.
Time management skills to handle multiple, competing demands and priorities, and ability to work effectively under pressure.
Budgeting and financial knowledge and skills for tracking operations profitability.
Ability to communicate effectively and present information and respond to questions from employees, groups of clients, customers, managers, and the public.
Basic mathematical skills including the ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Knowledge of departmental operations, and organizational policies, processes, and procedures.
Human resources management skills to hire and train employees, evaluate work performance, address employee relations issues, and resolve problems.
Management skills to establish priorities, and to effectively supervise and develop assigned staff to attain optimum skill and performance levels.
Human relations skills to build effective working relationships with staff, customers, and community groups and individuals.
Work environment:
Employees may experience the following physical demands for extended periods of time.
ASL interpreting on the VRS platform (40-50%)
Sitting, standing and walking (95-100%)
Keyboarding (40-60%)
Viewing computer monitor, videophone, and cell phone (40-60%)
Lifting computers and other equipment
Position may require some travel
Compensation:
Hourly non-exempt position
Eligible for applicable differential pay and promo pay when interpreting
Not Bonus Eligible
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
$53k-108k yearly est. Auto-Apply 29d ago
Customer Service Supervisor
DSV 4.5
Team leader job in Pflugerville, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Pflugerville, 600 New Meister Ln
Division: Solutions
Job Posting Title: Customer Service Supervisor
Time Type: Full Time
Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
• Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team
• Answer questions about services
• Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints
• Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues
• Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data
• Monitor productivity of agents and generates reports.
• Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction
• Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors
• Determine work procedures, prepares work schedules, and expedites workflow
• Study and standardize procedures to improve department efficiency
• Ensure a safe working environment through consistent practice of safety programs and procedures
• Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems.
Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks.
Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules.
Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc.
Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$31k-43k yearly est. 60d+ ago
ITSM Process Improvement Lead #2848
Genius Road
Team leader job in Austin, TX
ITSM Process Improvement Lead Contract: 12 Months (with potential extension) Our client is seeking a highly skilled and results-driven ITSM Process Improvement Lead to spearhead strategic initiatives focused on optimizing IT service management (ITSM) operations. This leadership role will be responsible for analyzing existing IT processes, identifying operational gaps, and driving the design and implementation of scalable, efficient, and sustainable solutions aligned with best practices and organizational goals.
The ideal candidate will bring a deep understanding of ITSM frameworks (such as ITIL), a proven ability to lead cross-functional initiatives, and strong experience delivering measurable performance improvements in complex enterprise or public-sector environments.
This is a full-time contract position based in Austin, TX with a hybrid work schedule.
Minimum Qualifications:
Bachelor's degree in Business, Communications or a related discipline
5+ years of proven experience evaluating, redesigning, and optimizing ITSM or enterprise-level business processes in a large organization
Some basic experience specifying software or system requirements in support of redesigned or improved process workflows
Familiarity with ITIL, Lean, Six Sigma, or similar process improvement methodologies
Experience working in public sector or regulated environments with high security and compliance standards
Strong communication, facilitation, and stakeholder engagement skills
Ability to manage multiple concurrent initiatives and deliverables in a fast-paced environment
Key Responsibilities:
Evaluate and map current-state ITSM processes, identifying pain points, inefficiencies, and compliance gaps
Lead comprehensive process improvement and transformation initiatives across IT operations
Design and implement optimized workflows and operating models based on ITIL or other ITSM best practices
Develop and document business requirements for software or system enhancements to support process improvements
Partner with cross-functional stakeholders including IT leadership, service desk, infrastructure, and compliance teams to drive change adoption
Define, track, and report key performance indicators (KPIs) and success metrics to monitor progress and impact
Facilitate workshops, process walkthroughs, and training sessions to align teams on new processes and continuous improvement initiatives
Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
$66k-125k yearly est. 60d+ ago
Construction Security Site Lead
Salute Mission Critical
Team leader job in Temple, TX
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Security Shift Supervisor to join our team and drive our relationships with hyperscale clients to new heights.
Salute Benefits That Put You First
We know life doesn't stop when work begins, that's why we offer perks designed to support your well-being, your family, and your future:
* Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
* Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
* Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
* Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
* Wellness Support: Access to HSA, mental health resources, and gym discounts-because your health matters.
* Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life's unexpected moments.
Site Lead:
Data Center (Construction) Site Lead is the senior security leader on the project, bringing security centric recommendations and best practices to the clients' attention. The Site Lead may be required to fill in as a shift supervisor as needed.
THIS POSITION IS LOCATED IN BURLINGTON, TX
Responsibilities:
* Maintain awareness of surroundings to promote physical security and safety; watch for irregular or unusual conditions that may create security concerns or safety hazards.
* Notify DPR personnel of any issues.
* Contribute to communication and awareness of security policies and issues as needed.
* Distribute and enforce on site and global standard operating procedures down to the individual level.
* Assist and train new staff on all security systems, SOPs, patrols, post orders, etiquette, and customer service as a member of the security team.
* Ensure Client and Company policies are followed.
* Support Daily Tasking and Activities.
* 100% completion of log and report write-ups.
* Track and complete KPI's set by project management.
* Oversee the Site Security Officers, enforce disciplinary measures in accordance with Salute HR policy.
Additional Accountabilities:
* 100% completion of log and report write-ups.
* 100% accurate and timely submission of timesheet documentation in Field Service.
* Fulfillment of 100% contractual expectations as defined with Client SOW specific to scheduled service delivery.
* Fulfillment of 100% revenue expectations as defined within Client SOW.
* Completion of 100% required Talent LMS based training courses as assigned.
* 100% adherence to Salute Mission Critical safety standards and best practices.
* 100% adherence to client security/privacy practices and expectations.
Construction Site Lead requirements:
* 2-3 years of leadership experience in security or equivalent role.
* High school diploma or appropriate level of training per local jurisdictions.
* Ability to speak fluent English.
* Experience in customer service-related fields.
* Ability to handle stressful situations with tact, professionalism, and respect.
* Computer literacy with experience within the Microsoft Office suite.
* Basic CPR/AED/First Aid or BHV equivalent.
* Texas DPS Guard Card.
Physical Requirements:
* Ability to lift and carry heavy equipment, up to 40lbs.
* Ability to climb ladders and multiple flights of stairs to access elevated equipment.
* Ability to stand for long periods of time in various work environments.
* Ability to bend, stoop, kneel, and reach for equipment related tasks.
* Basic physical fitness to respond quickly to emergency situations and navigate areas quickly.
* Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
* Good hand-eye coordination and dexterity for working with small components and connectors.
* Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses.
* Ability to differentiate between color-coded warning signs, labels, and cables.
* Ability to work in environments with a wide variety temperature inside a facility.
* Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
* Capability to work in environments with elevated noise levels while wearing hearing protection.
* Possession of a valid driver's license for work-related travel, as required.
Preferred Qualifications, Skills, and Experience:
* Clients may require Unarmed Security Officer license as part of SOW.
* Data Center experience.
* Construction site security experience.
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at **************** for more information.
SHIFT: Monday - Friday (plus OT)
Day: From 6am - 6pm (plus OT)
$51k-113k yearly est. Easy Apply 9d ago
Afterschool Site Lead - Manor
Austinymca
Team leader job in Austin, TX
Why your role matters
We are hiring Afterschool Site Leaders for the 2025 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership.
As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon.
How you make an impact
Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants
Support and guide your staff team, fostering collaboration, positivity, and professional growth
Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play
Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies
Maintain clear and consistent communication with parents, caregivers, and your supervisor
Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health
Build relationships with students that promote social-emotional learning, academic support, and positive behavior
Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility
Support an inclusive and welcoming environment for children, families, and staff
Represent the YMCA's mission, values, and community impact with pride
Take on additional duties as needed to ensure program success
What you bring to the Y
High school diploma or GED required
Must be at least 21 years old
At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development
Valid driver's license and eligibility to pass a background check
Current First Aid/CPR certification (or willingness to obtain-training provided)
Availability to work Monday through Friday from 2:00 PM - 6:30 PM
Strong organizational and leadership skills
Excellent communication and customer service abilities
A positive, team-oriented mindset and a passion for youth development
Commitment to creating an inclusive environment where all children and staff feel supported and valued
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
$53k-115k yearly est. 2d ago
Team Manager -Lawn Care/Pest Control/Tree & Shrub (Round Rock Branch)
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
As the Manager of the Law Enforcement Response Team, you will lead a diverse, global team in processing sensitive legal requests from start to finish, including document intake, processing, and follow-up. You will drive strategic initiatives to enhance efficiency, ensure compliance with evolving regulations, and foster a collaborative environment.
Experience in leading law enforcement response operations, managing global teams, and optimizing workflows is essential. You will ensure accurate, efficient processing while mentoring and promoting accountability and innovation.
Responsibilities
Lead complex projects that impact organizational performance, aligning with priorities to set goals and optimize results.
Maintain knowledge of regulations, policies, and procedures; speak to regulatory bodies or auditors on workflows and operations.
Strengthen the team via hiring, development plans, and growth opportunities.
Adapt to high-demand changes, delegate effectively, stay calm under pressure, and motivate the team.
Assess team needs in a dynamic legal landscape, emphasizing user protection, transparency, policy development, scaling, and distributed collaboration via electronic tools.
Communicate with internal stakeholders like Safety Leadership and Counsel on operations; update team on company changes.
Analyze team performance with data visualizations and feedback; drive global QA strategy and consistency.
Propose process improvements based on trends, owning segments for operational efficiency.
Support sensitive escalations, answer policy questions, interpret metrics, and improve processes cross-functionally.
Join on-call rotations for emergencies, addressing sensitive content (e.g., exploitation, violence) maturely.
You may represent the company externally, such as in witness testimony or law enforcement interactions.
Drive AI Automation: Collaborate with product engineering and data science teams to implement AI-based tools for case management, optimizing workflows and reducing manual workloads.
Required Qualifications
MA/MS Degree or equivalent in business, criminal justice, political science, law, international relations, or related field.
10+ years in law enforcement response, trust and safety, compliance, or legal background.
5+ years managing people, including global/distributed teams.
Fluent in written and spoken English; excellent judgment, strategic thinking, and detail-orientation.
Experience with legal request processing, scaling operations, and policy development.
Exceptional communication, writing, and analytical skills; passion for privacy and expression.
Perseverance, grit; ability to work through ambiguity.
Availability to be on-call, including over weekends.
Skilled in systems, software (e.g., Google Suite, data tools); must pass background check
Extensive experience in law enforcement response or legal operations, including user information requests and high-volume case management.
Proven people management track record, focusing on mentoring and retaining diverse global talent.
Strong business acumen, strategic thinking, and collaborative mindset.
Familiarity with global regulations, privacy laws, and legal-policy intersections on social media.
Data analysis experience using tools like Excel, Google Sheets, or Tableau.
Preferred Qualifications
8-10+ years in Safety/Legal Operations at tech/social media company.
An active X user with a deep understanding of the platform's role as a global public square and its Safety challenges.
Able to work onsite in Bastrop and travel as needed to collaborate with global teams.
xAI is an equal opportunity employer. For details on data processing, view our
Recruitment Privacy Notice.
$61k-125k yearly est. Auto-Apply 4d ago
Team Leader - Sales Manager - Source to Pay 25492D
Enverus 4.2
Team leader job in Austin, TX
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are seeking a dynamic and driven Account Director to join our Financial Services Sales Team and expand our footprint across the Private Equity sector.
Essential Job Function/Responsibilities
+ Responsible for weekly forecast for month/quarter/year
+ Tight coordination with marketing, sales, business development, product and other functions on go to market plan and execution of sales targets
+ Directs staffing, training, and performance evaluations to develop and control sales program
+ Coordinates team structure by establishing sales territories, quotas, and goals
+ Escalation point for sales calls, provides daily coaching to sales team to further develop our sales professionals and progress deals through the process
+ Analyzes sales statistics to formulate policy and to assist team in promoting sales
+ An expert on sales process and coaching sales process for our sales professionals
+ Reviews market analyses to determine customer needs, volume potential/total addressable market, price schedules, discount rates, and develops sales campaigns
+ Represents company at industry association meetings to promote solutions and technology
+ Acts as liaison between sales and other departments
+ Holds sales meetings, pipeline reviews, 1:1s and forecast meetings
+ Applies advanced knowledge of job area typically obtained through advanced education and work experience
+ Develops and implements new products, processes, standards, or operational plans that will have impact on the achievement of functional results
+ Requires communication with leadership
+ Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders
+ Sets goals and objectives for team members for achievement of operational results
+ Manages a team of experienced professionals who exercise latitude and independence in assignments
Competitive Candidate Profile
To be successful, the Sales Manager must have:
+ Proven success in SaaS sales
+ 8 or more years sales experience
+ 5 or more years' managing a high performing sales team of at least 5 direct reports, focused on growth, upgrade, and retention
+ Experience in Source-to-Pay /Order-to-Cash selling into Oilfield Service companies a plus
+ This person must thrive in a fast-paced, high growth environment and have a humble and genuine curiosity for learning
+ Excellent emotional intelligence, coaching, communication, integrity and accountability skills
+ Self-motivated with a strong work ethic and committed to hitting targets
+ Proven track record of consistent sales growth and quota obtainment
+ Demonstrated ability to conduct a solution-oriented sales process including qualification, buying process, decision makers, budgets, drafting proposals, and closing
+ Results-oriented and works with urgency
+ Proven hands-on experience with CRM systems (Salesforce strongly preferred), including pipeline management, forecasting accuracy, and leveraging CRM insights to coach reps
Enverus offers comprehensive benefits to our employees to include:
+ Medical
+ Dental
+ Vision
+ Income Protection (disability, life/AD&D, critical illness, accident)
+ Employee Assistance Program (EAP)
+ Healthcare Spending Account (HSA), Commuter
+ Lifestyle & Wellbeing Program
+ Pet Insurance
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
$72k-127k yearly est. 22d ago
Site Leader
Te Wash Holdings
Team leader job in Austin, TX
Full-time Description
Are you a natural leader with a passion for team development and customer service? Tommy's Express Car Wash is looking for a Site Leader to oversee all day-to-day operations at our Austin, TX location. This is a hands-on leadership role where you'll be responsible for driving operational excellence, training a high-performing team, and ensuring an outstanding guest experience.
Why Join Tommy's Express?
Competitive Pay & Bonus Incentives - Be rewarded for performance and company growth!
Full-Time Benefits - Health, dental, vision, paid time off, and more!
Career Advancement - Grow within a rapidly expanding company!
Fast-Paced & Fun Work Environment - Lead an energetic team in a clean, organized, and upbeat setting.
What You'll Do:
Lead Daily Operations - Oversee all aspects of the car wash, ensuring smooth and efficient workflow.
Manage & Develop Your Team - Hire, train, and mentor employees while fostering a positive and customer-focused culture.
Customer Service Excellence - Handle guest concerns, resolve issues, and maintain a high standard of service.
Drive Business Success - Implement marketing initiatives, monitor key performance metrics, and optimize team productivity.
Site Maintenance & Compliance - Conduct weekly audits, ensure safety protocols are followed, and maintain a clean, well-functioning facility.
Financial & Inventory Management - Monitor budgets, track expenses, and ensure proper use of company resources.
What We're Looking For:
Proven Leadership Experience - Background in retail, hospitality, or service-based management preferred.
Strong Communication & People Skills - Ability to lead, train, and motivate a team effectively.
Problem-Solving & Decision-Making - A proactive mindset with the ability to adapt to challenges quickly.
Tech-Savvy & Organized - Familiarity with scheduling, reporting, and inventory tracking software.
Hands-On Work Ethic - Willing to assist with operations and work alongside the team when needed.
Physical & Safety Requirements:
Ability to stand, walk, bend, kneel, and lift items over 50 lbs.
Comfortable working in an outdoor environment, around moving mechanical parts.
Knowledge of safety procedures, including lock-out/tag-out, ladder safety, and PPE requirements.
Compensation & Benefits:
Pay: Starting at $50,000 - $60,000 per year (based on experience)
Bonus Incentives - Performance-based bonuses available!
Full-Time Benefits - Health, dental, vision, paid time off, employee discounts, and paid training.
Requirements
Experience: 2+ years in management, preferably in retail, hospitality, or service-based industries.
Leadership: Proven ability to hire, train, and develop a high-performing team.
Customer Service: Strong focus on guest experience with the ability to handle complaints professionally.
Business Acumen: Understanding of scheduling, budgeting, inventory management, and performance metrics.
Problem-Solving: Ability to troubleshoot equipment, staffing, and operational issues.
Tech-Savvy: Comfortable using POS systems, scheduling software, and reporting tools.
Physical Requirements: Ability to stand, walk, bend, kneel, and lift 50+ lbs.; comfortable working outdoors in all weather conditions.
Safety Knowledge: Familiar with OSHA standards, Lock-Out/Tag-Out, PPE, and other safety protocols.
Valid Driver's License: Required for occasional off-site errands or training.
How to Apply: If you're ready to lead a dynamic team in a fast-growing company, apply today! Immediate interviews available.
Be a part of something exciting and rewarding at Tommy's Express Car Wash - Austin, TX!
Salary Description $50,000-60,000.00 annually
$50k-60k yearly 21d ago
Biolife Center Operations Supervisor
Biolife 4.0
Team leader job in Harker Heights, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Harker Heights
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Harker Heights
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$22.2-30.5 hourly 16d ago
Pool Operations Supervisor
City of Round Rock (Tx 4.3
Team leader job in Round Rock, TX
This position is responsible for the daily operations, safety oversight, and supervision of seasonal team members at a City of Round Rock water park. This role ensures a clean, safe, and enjoyable environment for all by managing team members, coordinating rentals and programs, maintaining facility standards, and adhering to all regulations. Under the direction of the Aquatics Manager, this position is expected to provide excellent customer service and support efficient operations throughout the water park season.
Posted pay range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
* Oversees daily facility operations, including pool opening and closing procedures, guest experience, water park attractions, rental spaces, gates, and related areas.
* Assists with the selection, hiring, training, and scheduling of the seasonal water park operations team.
* Assigns and supervises on-site seasonal operations teams, including Pool Managers, Assistant Managers, Head Lifeguards, Lifeguards, Cashiers, and Pool Attendants.
* Manages the review and approval of employee timesheets.
* Reviews and approves daily financial reports for the water park in accordance with established fiscal control policies and procedures.
* Leads or assists with in-service training for all seasonal aquatics operations team members.
* Maintains accurate records and reports related to attendance, incident reports, chemical logs, and financial documentation.
* Assists with pump room operations, water chemistry, and mechanical troubleshooting.
* Coordinates maintenance needs with internal pool technicians and external contractors, ensuring timely resolution of issues.
* Evaluates and executes operational procedures, emergency action plans, and risk-management practices.
* Maintains inventory of facility supplies and equipment; recommends purchases and maintenance needs.
* Provides on-call support as part of a scheduled rotation.
* Performs other job-related tasks as required.
Experience and Training
* Bachelor's degree from an accredited four-year college or university in Recreation, Parks Administration, or a related field.
* At least one (1) year of experience working in Aquatics facility operations.
* At least one (1) year of progressive leadership experience.
Certificates and Licenses Required
* CPO or AFO preferred or willing to obtain within one (1) year of hire
Required:
* Lifeguard Instructor Certification
* Must possess a valid Texas driver's license
Preferred:
* Water Safety Instructor/Swim Instructor Certification
* Lifeguard Instructor Trainer Certification
* Water Safety Instructor Trainer/Swim Instructor Trainer Certification
$48k-61k yearly est. 16d ago
Operations Supervisor
Veolia 4.3
Team leader job in Taylor, TX
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
This position is located at a Semiconductor Manufacturing Facility
Position Purpose:
Responsible for supervising and scheduling day-to-day operational activities to include troubleshooting, health, safety, and environmental compliance issues and policies, quality assurance/control, determining cost of supplies versus labor, provide technical expertise on operational modifications, hiring and training of subordinates, etc. Assist immediate supervisor in the annual preparation of goals versus forecasted budgeted allowances as well as conducting special exploratory assignments.
Primary Duties /Responsibilities:
Enforces all compliance, health and safety policies and procedures in accordance with departmental and regional requirements.
Oversee compliance with all OSHA, EPA, DOT, and all other governmental regulations.
Attends and arranges for all required training courses.
Oversees operation of all equipment including maintenance to ensure optimum utilization.
Assists with the training of team members to ensure appropriate performance standards within the various functional areas of the site.
Maintain a professional image to clients by answering inquiries and suggesting alternative solutions to existing and/or potential problems.
Qualifications
Education / Experience / Background:
BS in Chemistry or a related science discipline or equivalent work experience required
4 to 6 years of hazardous waste experience preferred
Knowledge / Skills / Abilities:
Extensive knowledge in the following areas: DOT, EPA, TSCA, and OSHA
Knowledge of site capabilities and limitations prior to treatment and/or shipping hazardous & non-hazardous waste materials to ensure efficient disbursement and storage.
Computer proficient
Strong team player
Excellent interpersonal and communication skills
Time management: the ability to organize and manage multiple deadlines
Strong customer service orientation
Strong supervisory and leadership skills
Ability to create & prepare reports as necessary
Required Certification / Licenses / Training:
HAZWOPER Certification
Additional Information
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
GlobalFoundries (GF) is a leading full-service semiconductor foundry, delivering a unique combination of design, development, and fabrication services to some of the world's most innovative technology companies. With a global manufacturing footprint spanning three continents, GF enables technologies and systems that transform industries and empower customers to shape their markets. Learn more at ******************
Summary of Role:
This role is pivotal in driving GF's commercial transformation journey. You will design and standardize scalable sales and sales operations processes, lead technology enablement (CRM, CPQ, SAP, AI), and champion governance and change management across key initiatives in the Market-to-Contract (M2C) and Order-to-Cash (O2C) lifecycles.
As a strategic partner to Commercial Sales & End Markets, Commercial Operations, Finance, Product Lines, Pricing, Supply Chain, and IT, you will go beyond project management-acting as a thought leader who delivers measurable improvements and value for customers and internal stakeholders.
Essential Responsibilities:
Lead initiatives that enhance sales operations efficiency and enable technology adoption. Examples of potential projects include:
Custer Relationship Management (CRM) System Optimization: Drive Microsoft Dynamics 365 stabilization and adoption, implementing standardized, simplified, and predictable sales execution processes (e.g., opportunity management, workflow automation, customer intelligence powered by data and AI).
Configure, Price, Quote (CPQ): Define and enable pricing and quoting processes across major sales cycle phases, ensuring seamless integration with ordering processes.
Customer Journey Design: Partner to create a differentiated, value-driven customer experience from prospect to production order, identifying critical improvement opportunities.
Process Productivity: Eliminate manual work and process disconnects in Commercial Operations, including future-state Order Management and Customer Sales Rep automation.
AI & Automation: Evaluate and implement AI-driven use cases to boost seller productivity and pipeline conversion.
M&A Integration: Support integration of commercial processes and systems during mergers and acquisitions.
Change Management: Coordinate business readiness, training, and communications for process and technology rollouts.
Other Responsibilities:
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
Required Qualifications & Skills:
8-12 years of experience in Sales Operations/Revenue Operations, preferably in semiconductor or high-tech industries.
Proven program/project management expertise delivering cross-functional initiatives.
Deep knowledge of sales and sales operations process design and governance.
Hands-on experience with IT implementations, ideally Microsoft Dynamics 365 CRM and SAP integration.
Practical experience in change management and enablement (communications, training, readiness).
Understanding AI and automation concepts and applications.
Bachelor's degree in Business, Engineering, or related field (Master's preferred).
Preferred Qualifications & Skills:
Certifications: PMP/Agile, Lean/Six Sigma, Prosci/ADKAR or equivalent.
Business Product Owner experience within Agile frameworks, including backlog management, user story creation, acceptance criteria definition, test case development, and leading user acceptance testing (UAT)
Prior exposure to AI/automation in commercial operations.
Experience with M&A integration for commercial systems and processes.
Expected Salary Range
$96,900.00 - $207,700.00
The exact Salary will be determined based on qualifications, experience and location.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.
All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law
$96.9k-207.7k yearly Auto-Apply 15d ago
Site Leader
Trigo Global Quality Solutions
Team leader job in Austin, TX
in Austin, TX.
Pay is $21.00 hr
Overall Purpose of a Site Leader
Ensure Quality services and support for all missions assigned to their site(s)
Provide leadership and guidance to personnel fulfilling missions
Support and maintain a positive and productive atmosphere at sites
Ensure all company and customer guidelines are being upheld
Reports to
Site Manager / Site Supervisor
Responsibilities
Client relationship & Business development
Establishing and maintaining relationships with customers and site personnel
Daily communications with various stakeholders at the site level
Operations
Set up and supervise missions
Staffing of missions
Training and validate inspectors
Coordinate changes in missions
Isolate, tag and verify nonconforming material
Conduct ongoing audits of effectiveness of work being performed
Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
Make independent judgments for subjective scenarios.
Work as an inspector when required
Demonstrates commitment to reduce the risk of workplace accidents
Must comply with local and company Health & Safety legislation, laws, and policies
Organization & management
Ensures all site personnel receive corporate communications
Partner with Human Resources for performance and attendance issue resolution
Act as a liaison between Site Manager and inspectors
Ensure all inspector time is entered, monitored and approved
Create and maintain a 5S working environment
Technical
Update daily system entries in company and customer portals
Create and maintain customer and company reports
Utilize company web portals to record required audits and documentation
Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
Create electronic work instructions and have the ability to navigate company and customer websites and portals
Other
Any other duties as assigned
Knowledge, skills, abilities
Hard Skills
Proficiency in English
Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
Proficient in the use of various gauges and measuring devices
Ability to lift / move 50 lbs.
Values and Attitude
Global team spirit
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
Work experience
Overall recommendations
1+ years of work experience in a supervisory role preferred
1+ year in Quality related position preferred
Education background
Overall recommendations
High School Diploma or Equivalent
About TRIGO Global Quality Solutions
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.
How much does a team leader earn in Pflugerville, TX?
The average team leader in Pflugerville, TX earns between $35,000 and $140,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Pflugerville, TX
$70,000
What are the biggest employers of Team Leaders in Pflugerville, TX?
The biggest employers of Team Leaders in Pflugerville, TX are: