The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a supervisory or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Work Environment
Significant travel required - approximately 90% of the time across locations.
$42k-73k yearly est. 1d ago
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Regional Team Leader - High End Retail Sales
Paradise Grills
Team leader job in Orlando, FL
Ignite your leadership potential as a Regional TeamLeader in High End Sales! This dynamic role empowers you to spearhead a team dedicated to delivering exceptional customer experiences and driving premium sales performance. You will oversee showroom operations for your assigned region, motivate your team to surpass goals, and cultivate lasting client relationships. Join us if you're passionate about high-end products, thrive in a fast-paced environment, and are eager to inspire excellence across your region. This position is for our Central Florida region so candidates must live in and around Central Florida to be considered for this position.
Duties
Lead and motivate a regional team of sales professionals focused on high-end products, ensuring they meet and exceed sales targets.
Develop strategic plans to expand market reach and enhance customer satisfaction within your region.
Provide ongoing coaching, training, and performance feedback to foster team growth and elevate service standards.
Cultivate strong relationships with clients by understanding their needs and delivering tailored solutions that promote loyalty.
Monitor regional performance metrics and take corrective action as needed.
Coordinate with cross-functional teams to ensure seamless delivery of premium products and services.
Ensure all assigned showrooms operate in full compliance with Paradise Grills SOP's
Monitor and manager daily text thread communication in accordance with company standards.
Train and manage showroom staff
Experience
Proven experience in high-end sales or luxury retail environments with a track record of exceeding sales goals.
Strong leadership skills with the ability to inspire, develop, and manage a diverse team across multiple locations.
Excellent customer service skills with a keen eye for detail and personalized client engagement.
Solid understanding of sales techniques, CRM systems, and regional market dynamics.
Exceptional communication skills, both verbal and written, with the ability to build rapport quickly.
Ability to analyze data, identify opportunities for growth, and implement strategic initiatives effectively.
A proactive mindset with enthusiasm for luxury brands and delivering memorable customer experiences.
Compensation
Range $120K - $250K (generous base salary)
Monthly car allowance
Commission/Quarterly bonus
Benefits
We offer one of the best Medical plans available as well as Dental, Vision and multiple ancillary lines.
PTO and Company paid holidays
401K (Traditional and Roth) with company matching
$38k-58k yearly est. 1d ago
Customer Experience Lead-Waterford Lakes Town Center
Victoria's Secret 4.1
Team leader job in Orlando, FL
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store LeadershipTeam responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales LeadershipTeams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.75
Maximum Salary: $21.25
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.8-21.3 hourly 5d ago
Customer Value Lead
Corporate & Technical Recruiters, Inc.
Team leader job in Lake Mary, FL
The Customer Value Team is in the vanguard of Banking and Technology and transforms that know-how into innovative approaches in to engage executives of Financial Services' organizations. The team differentiates the company in the marketplace and is extremely impactful in increasing sale effectiveness.
The mandate of the Customer Value Team is to increase the company's ability to engage with Executive level decision makers during their decision-making and throughout the innovation process. This is achieved by bringing value, innovation, and strategic alignment to the center of the solution proposition and sales cycle.
The team functions essentially as a consulting group, creating strategic content that is delivered to senior executives within client organizations to drive a value-based approach.
About the Role of Customer Value Team
a Customer Value team member, you will advise Financial Services' executives on the business and financial impact of major technology related transformations. This will be executed by assessing their current strategy, constraints and capabilities and defining different scenarios. The team identifies key capabilities to improve their market competitiveness, defining transformation roadmaps and estimating the financial impact.
This function is a critical role for the company's success since it reduces the uncertainty associated with the major decisions our customers will make. We achieve these goals by:
Outlining the impact specific investments are going to have in addressing strategic objectives
Establishing the expected ROI from these investments
Showing how leveraging innovative technologies will help customers gain a competitive advantage in the market and/or impact their end customers
We are looking for experienced professionals with a proven track record in consulting and/or value advisory roles in Financial Services and/or the Technology sector (preferably in both). The Customer Value position is an individual contributor role which requires strong skills in managing multiple stakeholders and in addressing complex problems, especially ones with considerable degrees of uncertainty. Senior value leads must have previous experience in working with C-Level executives in their decision-making process.
This is a unique opportunity to work in a leading global Fintech and be at the forefront of Financial Service's innovation.
Experience and skills:
It is a critical to be proactive and have a collaborative attitude
We work in a fast pace and dynamic environment; you need to make things happen
Executive level communication and presentation skills; you need to know how to influence others
Experience working with C-Level executives in supporting and providing them advice and presenting analysis to sustain your advice
Understanding and hands on experience working in large/complex opportunities or working at/with large and complex companies where it was required to manage multiple agendas and stakeholders
Ability to understand complex scenarios and business operations using limited information in order to extrapolate recommendations on paths forward and key sets of initiatives for executives to consider
Understanding of key Financial Services and Technology trends
5+ years' experience in management consulting and/or value selling (could have been working in internal strategy/consulting departments)
Preferably: experience working in roles that had a strong technology component or at least required an understanding of the impact technology can have
Business-level fluency in spoken and written English
It is a critical to be proactive and have a collaborative attitude
Able to influence and drive others when working in a virtual team environment
$88k-138k yearly est. 60d+ ago
Morning Team 5am-11am/5am-2pm
4269 Panera Bread-Altamonte Springs
Team leader job in Altamonte Springs, FL
Job Description
Rise and Shine with Us! If you love getting an early start and thrive in a fast-paced, energetic environment, we have the perfect opportunity for you! As a Morning Crew Member, you'll be an essential part of our team, ensuring our guests receive an amazing experience as we kick off the day. You'll be fully cross-trained in all areas of the restaurant, from baking fresh goods to keeping the dining area sparkling clean and everything in between.
What You'll Do:
Cross-Train in Every Area: Become a pro at cash register, dining service, baking, production line, dishwashing, and prep.
Deliver Top-Notch Customer Service: Help create an exceptional experience for our guests by being friendly, attentive, and positive.
Support the Team: Work alongside our awesome managers and teammates to keep everything running smoothly.
Maintain a Clean and Safe Environment: Follow cleanliness and food safety procedures to ensure an outstanding experience for every guest.
Start the Day Right: Get in early and help set the tone for a great day by working in multiple areas, including cash handling, production, baking, dining, dishwashing, and food prep.
Why You'll Love Working Here:
Room to Grow: Whether you're looking for advancement in leadership or just want to expand your skillset, we're all about helping you grow within the company.
Flexible Schedule: We get it-life is busy! We offer flexible shifts to fit your schedule, whether you need part-time or full-time hours.
Performance-Based Raises & Promotions: Hard work pays off! We reward your dedication with opportunities for pay increases and promotions.
Clean Eating & Atmosphere: We pride ourselves on offering fresh, healthy options in an environment that's just as clean as our food.
Great Training: Our structured training program will ensure you feel confident in every role you take on. Plus, our hands-on managers are always there to help you succeed.
Early Birds Get the Perks: Enjoy the flexibility of early shifts, typically from 5 AM-11 AM or 5 AM-2 PM, giving you afternoons free to enjoy your day.
Supportive Management: Our managers are always available and love coaching our team members for success.
What We're Looking For:
Team Players: You love working with others and thrive in a team-based environment
Morning Enthusiasts: You're an early riser who's ready to start the day with energy and enthusiasm.
Dependable & Punctual: You can be relied on to show up on time and ready to work.
Eager Learners: You're excited to be trained in different areas and take on new challenges.
Customer-Focused: You have a passion for delivering great service with a smile.
Positive Attitude: You bring a can-do attitude to everything you do and are always ready for action.
Must be at least 16 years of age
If you're ready to make an impact, have fun, and be part of a supportive team, apply now and start your journey with Paner!
Apply Today & Start Growing with Us!
We are an Equal Opportunity Employer
We use eVerify to confirm U.S. Employment eligibility.
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 01/30/2026.
Posting
Job Summary (Purpose):
The ACE Operations Supervisor is working Supervisor role. The individual will supervise and work with a staff in the processing of 20 lb. Grill Cylinders. Also responsible for leading safety meetings, tailgate meetings and all activities that relate to safely operating the facility.
Key Characteristics:
* Reinforces a safety mindset; considers the impact on safety when making decisions
* Experienced Supervisor with a manufacturing background
* High Mechanical Aptitude
Duties and Responsibilities:
* Involved in all aspects of production to include Sort, inspect, clean, label, and refill empty cylinders.
* Ensure Safety compliance and all employees are wearing proper PPE
* Ensure employees are properly handling and filling cylinders
* Ensure there is consistent quality of cylinders being process
* Track and report cylinder inventory
* Oversee and manager staff and temp employees to production targets and goals
* Report daily work records for temporary workers
* Hold safety meetings and tailgate meetings and promote a safe work environment
* Manage inventory of supplies needed to produce cylinders
* Run a preventive maintenance program on all equipment to keep it in good working order
* Do paper work on all loads shipped from the facility
* Train new employees as required
* Other duties assigned by management
Knowledge, Skills and Abilities:
* Must have a strong safety focus
* Strong people skills
* Able to lead by example
* Exceptional work ethic
* Mechanically inclined
* Able to perform physical lifting of cylinders up to 50 pounds on a regular basis
* Ability to work in a fast paced environment.
Education and Experience Required:
* High School graduate
* 1 to 2 years supervisory experience in a manufactory industry or a related industry
* Forklift certified a plus
*
Working conditions:
* Will be required to work primarily outside in any type of weather condition
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $24.00 to $25.00 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$24-25 hourly 12d ago
Supervisor, Patient Support
Knipper 4.5
Team leader job in Lakeland, FL
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
This is a critical position requiring excellent supervisor and customer interaction skills with a working knowledge of pharmacy processing. The individual is expected to oversee Patient Support Leads/Sales staff to convert Leads to patients within Eagle Pharmacy while ensuring patient satisfaction with Eagle Pharmacy. A solid record of successful sales is essential.
Responsibilities
Direct the workforce either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate
Develops and implements strategies, tools, and training to ensure conversion of leads to patients/customers
Oversees daily operations of Patient Support Services Leads/Sales team including quality of service, call flow, abandon, etc. Provides daily and monthly reporting as required
Works in coordination with PSS and Pharmacy Operations to ensure efficient processes for patient care and retention
Responsible for all aspects of employee management including but not limited to hiring, training, and performance management
Monitors random calls to improve quality, minimize errors and track performance
Aids patients and support staff with escalated calls and other unresolved issues
Ability to design and/or prepare training/instructional materials, teaching aids and devices
Able to clearly identify problem areas and report to senior management as needed
Accurately completing other tasks as assigned by management
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Education and Experience
This position requires a high school diploma or equivalent. Candidates with a college degree are preferred. Candidates with post high school or specialized training is a plus. The candidate for this position should have three years of experience as a call center lead or supervisory position. Call center sales/ upselling experience is required. Candidates with healthcare industry experience are desired. Candidates should be familiar with Microsoft Word, Excel, and Outlook.
Knowledge, Skills, and Abilities
Speak clearly, concisely and effectively; listen to and understand information and ideas as presented verbally; excellent oral and written communication skills
Ability to drive a team of call center representatives to attain key performance metrics.
Organize information in a clear and concise manner
Deal with people in a way that shows sensitivity, tact, and professionalism
Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions
Positive attitude with excellent sales and customer service mindset, working in a way that demonstrates a commitment to Incredible Service
Ability to handle multiple activities or interruptions at once
Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management
Strong interpersonal skills
Work independently with little supervision and meet daily deadlines
Computer proficiency to navigate required databases and operate in required software packages.
Able to work effectively under pressure
Ability to work flexible hours as needed
Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift
Work Environment/Physical Demands
This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with patients/clients.
#Supervisor#Operations#Lakeland #INKMW
$44k-67k yearly est. Auto-Apply 60d+ ago
Florida Water Treatment Leader
Brown and Caldwell 4.7
Team leader job in Maitland, FL
Brown and Caldwell is looking for a Drinking Water Treatment Project Manager and Client Service Manager to join our water treatment practice. This candidate will help lead strategic drinking water projects to support respective teams in pursuits, execution, design and construction. This individual will also support the growth of the Drinking Water Practice at Brown and Caldwell by serving in capacities such as Client Service Manager for key clients. The ideal candidate should be a strong leader, with the ability to drive projects and pursuits forward while working with a high-functioning team. Our successful candidate will have a positive, can-do attitude; will be flexible and self-motivated, creative, quality-oriented with attention to detail and will be accountable for this specialty's growth and operation. The ideal candidate will be highly involved and engaged in the drinking water industry and familiar with local clients.
This role has the potential to work virtually.
* Lead drinking water projects as Project Manager.
* Lead drinking water business development efforts as a Client Service Manager.
* Work with Area Drinking Water Practice Leaders to understand and support drinking water opportunities. Assess resource gaps and work with other BC leaders to support key strategic hires.
* Coordinate with the Drinking Water Practice to develop relevant marketing materials.
* Work with the Regional Practice Leader and Area Practice Leader to develop and foster a team of drinking water treatment specific Design Managers and develop process / mechanical design engineers to serve BC needs in the region.
* Provide guidance on selection of water treatment technical solutions.
* Provide conceptual ideas based on available information for proposals and pre-design efforts.
* Assist with proposal development and support project pursuits, including development of design scope and fee, and participate in proposal interviews with clients at the request of Client Service Teams.
* Maintain status as a drinking water Subject Matter Expert.
* Engage in local and regional drinking water industry associations such as the American Water Works Association.
* Be familiar with challenges unique to water treatment throughout the country.
Desired Skills and Experience:
* Master's degree in Engineering (Civil, Mechanical, Chemical, Biological, or Environmental) preferred. Bachelor's degree required.
* Minimum of 10 years of related professional experience as a water treatment design Engineer preferred.
* PE license required and ability to acquire licensure in multiple states as required.
* Minimum of 5 years' experience in project management and client service management.
* Experience in project and sub-consultant management.
* Strong leadership skills and high emotional intelligence.
* Strong verbal/written communication skills and ability to work well independently, and in both in-person and remote team environments.
* Must have experience in proposal development and project pursuit support.
* Must have experience in presentations to clients, industry conferences, and project teams.
* Experience in Design-Build project delivery preferred.
* Candidate must be willing and able to travel, up to 30% of the time.
* Valid driver's license and good driving record.
Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $145,000 - $199,000
You can view
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
About Brown and Caldwell
Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************
This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.
#ACE25
#ACE25
$65k-87k yearly est. 60d+ ago
Operations Supervisor
St. Vincent de Paul Cares 3.2
Team leader job in Sebring, FL
MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.
SUMMARY: The Operations Supervisor is responsible for supervising employees providing case management and housing services for persons who are literally homeless, for whom rapid rehousing has been identified as an appropriate response to end their homelessness and who have been prioritized by the Coordinated Entry System. The program may include some households requiring prevention assistance so that they may be stabilized in their existing housing or relocated to a more suitable, affordable housing placement. The program is funded through one or more resources and the program supervisor must ensure individuals and families enrolled are assigned to the most appropriate funding source based on their eligibility and needs. The program adheres to the principles of Housing First - low barriers to admission, targeting most vulnerable, and providing support services emphasizing engagement and problem solving over therapeutic goals. Responsibilities include, but are not limited to, case assignment, contract compliance, data collection, and reporting. Supervisory duties include overseeing case management and housing services, staff training, and evaluating performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time.)
Coordinate outreach activities with other programs internally and externally.
Assign referrals for intake linking the household with the most appropriate funding source.
Monitor employee performance and provide direct supervision including constructive feedback and support in completing job requirements.
Acts as a resource to staff members for guidance in handling difficult or complex cases.
Ensures information is accurately entered in HMIS as required.
Review weekly activity logs and time worked.
Review and approve housing stability plan and monitor other service plans as appropriate.
Review case files of clients to ensure contract compliance and quality assurance.
Attends staff and other internal meetings as required.
Coordinate PQI activities including staff meetings, case review, satisfaction surveys and related tasks.
Assist Operations Manager with administrative tasks related to operations.
Conduct annual Job Performance Appraisals of assigned staff.
Train staff in policy and procedures, completion of forms and data collection.
Be able to present to community groups, landlords and other stakeholders about the program, the agency, and specific related topics.
Gather and evaluate staff performance and provide aggregate reports as requested
Hire new staff and participate in new employee orientation.
Evaluate and identify training needs for assigned staff.
OTHER RESPONSIBILITIES:
Comply with all applicable training requirements.
Comply with all company safety, personnel and operational policies and procedures.
Comply with work schedule to ensure effective operations of Agency programs.
Contributes positively as a member of a productive and cooperative team.
Performs other duties as necessary to fulfill the mission of the St. Vincent de Paul CARES
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English
Possess basic computer skills
Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups
Flexible work schedule including evenings, nights, weekends, and holidays
Ability to set appropriate limits, work under deadlines and multi-task
Ability to organize, prioritize, self-motivate, and deliver results
Excellent communication and listening skills
Possess strong work ethics
Successfully pass Law Enforcement background screening
Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business
Must have reliable transportation
Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
Mission driven attitude supplemented with integrity and passion
Adherence to the highest ethical standards, personally and professionally
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values
This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. ********************************
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Have basic knowledge of homelessness, mental illness, and substance abuse
Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
Ability to form partnerships in the community and seek out community resources
Strong oral and written communications
Strong organizational, time management and data management skills
Strong computer skills
Proven ability to work effectively both individually and as part of a team
Ability to multi-task and problem solve under pressure
Ability to provide customer service to difficult populations
EDUCATION AND EXPERIENCE:
(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)
This position requires a minimum of a bachelor's degree in social work or related field. Experience in program coordination, supervising staff, counseling, case management and/or crisis intervention with homeless and at-risk families and/or individuals in crisis may be substituted for required education with the approval of the CEO.
At least 1-year of experience in a supervisory capacity or other coordinating role.
Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities
Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook
Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers
Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations
Must have a valid driver's license as this job requires driving company vehicle
BENEFITS:
Health Insurance
Life insurance
Dental Insurance
Vision insurance
Short- and Long Term Disability
120 hours of PTO accrued biweekly starting at day 1 of employment
13 Paid Holidays to include Employee's birthday and Date of Hire
403(b) with employer match up to 3%
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to perform the essential functions of the job successfully. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 40lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems daily. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
The Society of St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer.
$40k-62k yearly est. 25d ago
Supervisor, Distribution
HD Supply Management 4.6
Team leader job in Lakeland, FL
Preferred Qualifications
Bachelor's degree in a related field.
5+ years of experience working in a distribution center.
2+ years of experience in a lead or mentorship role.
Supervises multiple departments within the distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Provides direction and motivation to warehouse associates while ensuring safety, productivity, and quality.
Major Tasks, Responsibilities, and Key Accountabilities
Monitors productivity of warehouse associates and balances workload to ensure production and delivery goals are met.
Provides training, tools, and equipment for warehouse associates to ensure tasks are completed safely and efficiently.
Ensures all warehousing functions are running smoothly and acts as a point-of-contact for escalated issues.
Identifies process improvements to enhance distribution center performance and the effectiveness of each department.
Evaluates the distribution center's alignment for efficiency and inventory management.
Ensures all associates maintain clean work areas and follow company safety policies and procedures.
Completes appropriate paperwork and productivity reports.
Nature and Scope
Experience provides solutions.
Ensures that work is performed consistently with company policies and procedures.
Leads a group or team of support, craft, or lower level professional associates.
Work Environment
Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$48k-73k yearly est. Auto-Apply 58d ago
Product Delivery Team Manager - Business Rules Management Post Charge Off
Jpmorgan Chase & Co 4.8
Team leader job in Heathrow, FL
JobID: 210672228 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Business Rules Management Post Charge Off, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will foster a culture of ownership, innovation, and continuous improvement-developing your team's skills and empowering them to raise the bar in solution delivery. You will blend project management, process engineering, problem solving, internal consulting, and hands-on analysis to support the implementation and ongoing enhancement of integrated business and technology initiatives. You will be expected to proactively identify opportunities, champion best practices, and deliver results that drive business success.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Set and communicate a clear vision and measurable goals for the business rules team, ensuring alignment with organizational objectives and holding team members accountable for achieving results
* Lead and mentor a team of analysts, fostering a culture of accountability, continuous improvement, and high performance through regular coaching, feedback, and development plans
* Serve as a recognized Subject Matter Expert (SME) on business rules strategies and processes, providing thought leadership and expert guidance on best practices
* Facilitate agile practices by leading scrum teams, managing JIRA boards, and ensuring effective sprint planning, execution, and delivery of business rules solutions
* Generate new sources of work for the team by engaging process owners and business partners to identify opportunities for enhancement and seeking internal process improvements to expand the team's impact and value
* Guide the team in designing, implementing, and optimizing complex business rules solutions using platforms such as Camunda, CACS, and mainframe applications, drawing on extensive technical and managerial experience
* Model emotional intelligence and integrity, creating a safe environment for open feedback, managing change positively, and supporting team resiliency and growth
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
* Bachelor's degree in a STEM field, Engineering, Business Systems Analysis or a finance related field
* 5+ years of people management experience leading teams of professionals responsible for complex business process design and continuous improvement initiatives, possibly within financial services or credit card/collections environments
* Demonstrated success in managing and developing high-performing teams, with a proven ability to set clear goals, drive accountability, and deliver results in complex, multi-system environments
* Superior analytical and logical thinking skills, with a continuous improvement mindset and the ability to translate complex concepts into actionable strategies
* Outstanding interpersonal, verbal, and written communication skills, with the ability to succinctly communicate complex concepts and influence stakeholders at all organizational levels
* Creative problem solver; ability to champion change and influence people to adopt new ways of performing work; ability to learn rapidly and apply new knowledge to drive business impact
* Proven track record of extreme ownership-takes full responsibility for team and project outcomes
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Expert level rule/workflow authoring experience using Camunda, IBM Operational Decision Manager software (ODM), CGI CACS, Camunda
* Working knowledge of SQL or another programming language (e.g., Java, Python, R)
* Knowledge of Agile development and use of an Agile software such as (Jira/Azure DevOps)
* Prior management experience leading a team of analysts across geographically disperse and remote teams
This is a full time in office role based in Wilmington, DE or Heathrow, FL
$64k-88k yearly est. Auto-Apply 60d+ ago
Team Leader - South Orlando
Pollo Tropical 4.6
Team leader job in Orlando, FL
Be a Part of the Fiesta... Come Join The Pollo Nation!
You will need an email account click here to create one if you do not currently have one: Create Email Account
When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.
Overview
The TeamLeader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadershipteam, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success.
Qualities and Responsibilities
Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service.
Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures.
Support team engagement by practicing coaching, communication, and motivation techniques.
Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities.
Model high standards of guest service and assist in resolving guest concerns with urgency and care.
Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep.
Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly.
Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures.
Shadow leadership during team member development activities, including training and onboarding.
Practice proper decision-making in high-pressure environments and develop problem-solving abilities.
Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting.
Follow all company policies and perform other duties as assigned.
Education, Experience and Additional Skills:
Must be at least 18 years of age.
High school diploma or GED required.
6 months of experience in the restaurant industry, preferably in a team support or leadership role.
Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred.
Strong verbal and written communication skills in English.
Desire to grow in leadership, build team development skills, and contribute to operational excellence.
COMPUTER SKILLS:
Basic computer skills
Excel knowledge preferred
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Temperature controlled restaurant.
The noise level in the work environment is low to moderate.
EQUIPMENT USED:
Computer, fax, calculator, copier, phone.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a current employee, please apply using the internal application process. Reach out to your manager for more information
$35k-46k yearly est. Auto-Apply 11d ago
Team Leader
Jenis Splendid Ice Creams LLC 4.3
Team leader job in Winter Park, FL
In Orlando, our Team Jeni's TeamLeaders have the opportunity to earn an average of $27.38 per hour!*
*This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary.
In Florida, if the average hourly earnings of a TeamLeader are less than $17 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $17 per hour for that pay period.
Jeni's Splendid Ice Creams is searching for part-time TeamLeaders to join our Winter Park team.
At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.
Team Jeni's TeamLeaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks.
As a TeamLeader, you will:
Serve the ice cream Time magazine calls “the best in America”
Gain valuable real-world business and entrepreneurship experience
Work in an environment oriented around serving each other and making people's day
Lead shifts and act as a role model for other team members
Have opportunities for growth within a growing company
Receive competitive compensation
Qualities of TeamLeaders:
Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
Resourceful and calm when challenges come up
Have great judgment, common sense, and be skillful interpersonally
Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
Available to work weekends, late nights (past 11 p.m.)
Provide consistent, world-class service to every single customer
Reliable, on time, and ready to hustle for every shift
Committed to the well-being of their shop team, their community, and the environment around them
About Jeni's Splendid Ice Creams:
Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.
Our TeamLeaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply.
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
$17-27.4 hourly Auto-Apply 3d ago
Center Supervisor
Biolife 4.0
Team leader job in Casselberry, FL
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - FL - Casselberry
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - FL - Casselberry
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$22.2-30.5 hourly 26d ago
Auto Team Lead
Athens Administrators 4.0
Team leader job in Lake Mary, FL
Details
Auto Team Lead
Department:
Property & Casualty
Reports To:
Claims Supervisor
FLSA Status:
Exempt in all states but California
Job Grade:
12
Career Ladder:
Next step in progression could include Senior Claims Examiner
ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today! POSITION SUMMARY Athens Administrators has an immediate need for a full-time Auto Team Lead to support our Property & Casualty department. Employees who live less than 26 miles from the Concord, CA, Orange, CA, San Antonio, TX, or Lake Mary, FL offices are required to work once a week in the office. The remaining days can be worked remotely if technical requirements are met, and the employee resides in a state Athens operates in (includes CA, CT, FL, GA, ID, IL, MA, NY, NC, NJ, OH, OK, OR, PA, SC, TN, TX, and WV). Athens Program Insurance Services is the centerpiece of P&C claims administration in the specialty programs marketplace. We are totally unique in that we focus only on commercial business specialization across multiple coverage lines. Athens offices are open for business Monday-Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday through Friday at 37.5 hours per week. The Auto Team Lead will adjust claims and assist in the adjustment of high exposure auto physical damage claims. Additionally, they will provide technical oversight support, coaching, guidance, and feedback to Claims Examiners I & II P&C and, assist with hiring and recruitment of the Auto Claims units. This is not a supervisory position. PRIMARY RESPONSIBILITIES Our new hire should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned. Advanced knowledge in the following areas: Examiner Tasks
Knowledge in the following areas: 1) claims handling concepts, practices, and techniques, to include but not limited to coverage issues, and product line knowledge, 2) functional knowledge of law and insurance regulations in various jurisdictions, 3) demonstrated advanced verbal and written communications skills, 4) demonstrated analytical, decision making and negotiation skills.
Investigate coverage, including evaluate insurance coverage problems and/or disputes
Investigate, evaluate and determine settlement value or denial of liability for all claims
Develop a measure of damage for each loss, establish and maintain appropriate reserves
Document and manage claims (i.e.: record statements, update diaries, write reports) from inception to closure
Ensure appropriateness of all payments
Negotiate settlement of claim within individual authority ($50,000 unless otherwise noted)
Maintain and update action plans for each claim
May assign and coordinate with vendors, legal counsel, appraisers, or experts as necessary
Facilitate between claimants, clients, brokers, and attorneys in resolution of liability claims
Exchange information with clients, claimants, insurance brokers, inspectors, producers, and account managers
Provide customer service and support to insureds and claimants
Attend meetings and educational seminars for professional development
Team Lead Tasks
Provide support to supervisor with the oversight and claims quality of the Auto Examiner positions within Property and Casualty
Coordinate and execute training, including technical assistance
Participate in recruitment and training of employees
Work with Management to achieve company initiatives and performance goals
Assists supervisors in leading staff unit meetings, act as back-up Supervisor as needed
Attend client, in-house, and P&C meetings
Make daily claims decisions regarding plan of action, dispute resolution, etc.
Review claim files for accuracy
Run reports as needed for clients and for staff trend analysis
Approve payments and reserve increases when they rise above Examiner's authority level and within their authority levels
Work collaboratively with Athens' senior management and designated client contacts
Assures consistent and accurate claims coding is occurring throughout the organization
Assures adherence to clients' claim handling instructions and claims best practices
Identify adverse trends and assist in the preparation of technical training for claims staff
Provide customer service and support to clients and claimants, including handling of escalation phone calls from claimants and providers
Complete daily, weekly, and monthly reviews to ensure data integrity
Assist with special projects assigned to aid the unit or division in solving compliance problems and meeting compliance goals
Provide technical assistance on special projects
Mentorship for developing employees
Responsible for focused audits, audit review, and rebuttals
Assist with claim review preparation and conduct mock file reviews
Route, review and follow-up on daily exception reports for the team
ESSENTIAL POSITION REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations.
High School Diploma or equivalent (GED) required for all positions
AA/AS or BA/BS preferred but not required
Must possess a license from your domiciled (state you live in or designated home state) state and a minimum of one license in any of the following states: NY, TX or FL
Additional State Adjuster License(s) may be required within 180 days
Maintain licenses and continuing education requirements in all states.
Minimum of five years auto-claims handling experience, at least two-years commercial auto required
Knowledge of property and casualty insurance policies
Knowledge of auto insurance laws, codes, procedures, and liability concepts
Proficiency in investigation and resolution of minor to medium level auto physical damage casualty claims
Strong negotiation skills and ability to achieve optimal settlement results for clients.
Well-developed verbal and written communication skills with strong attention to detail
Excellent organizational skills and ability to multi-task
Ability to type quickly, accurately and for prolonged periods
Proficient in Microsoft Office Suite
Ability to learn additional computer programs
Reasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolution
Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization
Seeks to include innovative strategies and methods to provide a high level of commitment to service and results
Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner
Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor
Athens' operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company.
Valid Driver's license and availability for local travel
APPLY WITH US We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at *********************************************** Feel free to include a cover letter if you'd like to share any other details. All applications received are reviewed by our in-house Corporate Recruitment team. The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants can learn more about the Los Angeles County Fair Chance Act, including their rights, by clicking on the following link: ************************************************************************************************* This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Athens Administrators is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. THANK YOU! We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you've dedicated. Don't forget to check out our website at ******************* as well as our LinkedIn, Glassdoor, and Facebook pages! Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments. We offer a variety of benefit plans including Medical, Vision, Dental, Life and AD&D, Long Term Care, Critical Care, Accidental, Hospital Indemnity, HSA & FSA options, 401k (and Roth), Company-Paid STD & LTD and more! Further information about our comprehensive benefits package may be found on our website at https://*******************/careers/why-work-here
$50k yearly 52d ago
Managed Services, Customer Success Supervisor
Willscot Corporation
Team leader job in Kissimmee, FL
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values.
WHAT YOU'LL BE DOING:
* The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs
* Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures.
* Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support.
* Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer.
* Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support.
* Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery.
* Provides a high level of value-added service to internal customers.
* Assist with reconciling vendor invoice disputes in a timely fashion.
EDUCATION AND QUALIFICATIONS:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience:
* High School Diploma or equivalent
* 2-3 years of supervisory experience.
* Bachelors degree preferred.
Required Skills and Abilities:
* Able to build and maintain strong collaborative relationship across all levels and departments.
* Experience implementing a centralized customer support function is a plus
* Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability.
* Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP
* Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
$33k-56k yearly est. 60d+ ago
Service Ambassador/Supervisor (Full-Time) - El Mercado, Disney's Coronado Springs Resort
Palmas Restaurant Group
Team leader job in Lake Buena Vista, FL
Join our Team!
Competitive rates, great benefits and exclusive Disney perks.
At Springs Foods Services, our mission is to provide an exceptional dining experience that celebrates the vibrant cultural blend of Spanish, Mexican, and Southwest American cuisines. As an Operating Participant at Disney's Coronado Springs Resort, we strive to create a culinary oasis where guests can immerse themselves in a world of flavors, artistry, and Disney's legendary hospitality. We are dedicated to creating memorable dining experiences that capture the spirit of Disney's Coronado Springs Resort, seamlessly blending culinary excellence with a commitment to cultural authenticity and exceptional guest service. As the Service Ambassador Supervisor, you will play a pivotal role in ensuring exceptional guest experiences and maintaining high service standards. It will be your responsibility to oversee and lead a team of cast members providing an immediate, courteous and friendly interaction(s) to every guest entering the outlet(s), using the SPOTLIGHT model as a foundation as part of our Excellence in Service philosophy. SPOTLIGHT is our guiding principle that outlines our service to our Guests, focused on Service excellence, Professionalism, Ownership, Teamwork, Learning, Innovation, Guest focus, Happiness, Trust.
$33k-56k yearly est. 30d ago
Team Lead
Rack Room Shoes Inc. 4.2
Team leader job in Orlando, FL
30623 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 558
Rack Room Shoes 558
Pay Range:
Orlando Vineland Premium Outlets
8158 Vineland Ave, Suite 1699B
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Orlando, Florida US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-36k yearly est. 60d+ ago
Team Leader
Jenis Splendid Ice Creams LLC 4.3
Team leader job in Winter Park, FL
Job Description
In Orlando, our Team Jeni's TeamLeaders have the opportunity to earn an average of $27.38 per hour!*
*This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary.
In Florida, if the average hourly earnings of a TeamLeader are less than $17 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $17 per hour for that pay period.
Jeni's Splendid Ice Creams is searching for part-time TeamLeaders to join our Winter Park team.
At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.
Team Jeni's TeamLeaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks.
As a TeamLeader, you will:
Serve the ice cream Time magazine calls “the best in America”
Gain valuable real-world business and entrepreneurship experience
Work in an environment oriented around serving each other and making people's day
Lead shifts and act as a role model for other team members
Have opportunities for growth within a growing company
Receive competitive compensation
Qualities of TeamLeaders:
Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
Resourceful and calm when challenges come up
Have great judgment, common sense, and be skillful interpersonally
Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
Available to work weekends, late nights (past 11 p.m.)
Provide consistent, world-class service to every single customer
Reliable, on time, and ready to hustle for every shift
Committed to the well-being of their shop team, their community, and the environment around them
About Jeni's Splendid Ice Creams:
Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.
Our TeamLeaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply.
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
$17-27.4 hourly 2d ago
Team Lead
Rack Room Shoes Inc. 4.2
Team leader job in Titusville, FL
30257 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 758
Rack Room Shoes 758
Pay Range:
Titus Landing
US Highway 1 & Harrison Street
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Titusville, Florida US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a team leader earn in Poinciana, FL?
The average team leader in Poinciana, FL earns between $34,000 and $120,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Poinciana, FL
$63,000
What are the biggest employers of Team Leaders in Poinciana, FL?
The biggest employers of Team Leaders in Poinciana, FL are: