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  • Team Lead, Market Operations

    Carvana 4.1company rating

    Team leader job in Deltona, FL

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $37k-43k yearly est. 5d ago
  • PT Customer Lead

    Ahold Delhaize

    Team leader job in Sanford, FL

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at *********************** Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $88k-137k yearly est. 4d ago
  • (On-site) Learning Experience Leader - Orlando, FL

    Taskus 3.9company rating

    Team leader job in Orlando, FL

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the company's Code of Conduct. The Learning Experience Leader will support learning and development of our Roadside Assistance Specialist What does a Roadside Assistance Specialist really do? Think of yourself as someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. Imagine yourself as the “rescue expert” responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers' rides. As a Roadside Assistance Specialist, you will: Maintain TaskUs's high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Provides assistance to stranded motorists; Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Monitor multiple software systems with constant focus; Maintains cleanliness of vehicle; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Complete daily reports and document procedures and tests. Interact with the members of the public and educate them on self-driving technology. Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. Operate onboard data recording computers; Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle's operations. Responsible for safely setting up driverless vehicles. Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. Apply safety procedures to any situation involving the rescue of a self-driving car. Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. Comply with TaskUs's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized Coordinates with local law enforcement agencies, as needed Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Other duties as required. Requirements: Must be 21 years of age or older High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working Must have and maintain a valid state driver's license Valid driver's license with a clean driving record Minimum of 3 years of experience in professional driving on public roads. Additional experience is preferred; Proficient in Microsoft and Google applications A problem solver and critical thinker Follow well-defined methods, procedures, reports, forms, and competent aspects of the job Can present and facilitate a class discussion Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills Has excellent oral and written communication skills Can work in a flexible schedule including weekends, holidays, and longer hours Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas. Physical Requirements: Occasional standing, walking, and sitting. Long periods of sitting. Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders. Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Must be able to occasionally lift and/or move up to 45 pounds. Must use close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Most work is accomplished outdoors in a vehicle. Nice to Have: At least 1 to 2 years of working experience in a related field (training or teaching experience Has strong leadership skills, with proficiency in handling groups About Us: TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today's “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything we do. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $50k-100k yearly est. Auto-Apply 5d ago
  • Clinical Team Manager, Home Health Full Time

    Brooks Rehabilitation 4.6company rating

    Team leader job in Daytona Beach, FL

    The clinical team manager is responsible for managing, supervising, coordinating, evaluating, and developing client care teams to ensure quality care delivery and appropriate case management within Brooks Rehabilitation's scope of services and policies; state, federal, and local laws; and Nurse Practice Act. Responsible for the oversight of personnel and all patient care services provided. The CTM may at times provide direct patient care to patients by utilizing the nursing process and accepted standards of practice. Participates in and is an active member of the patient's interdisciplinary treatment team. The CTM also directly supervises the patient care team and assists to implement the patient's plan of care. Job Responsibilities: Manages and directs a team of Nurse and Therapist Case Managers ensuring safe, effective, and appropriate home care services. Is available at all times during regular business hours and as needed to provide support and assure quality care delivery to home care clients. Coordinates and receives referrals, determines services required, and Brooks Rehabilitation's ability to meet needs. (484.105(c)(3) Facilitates making patient and personnel assignments. (484.105(c)(1) Coordinates patient care. (484.105(c)(2) Meets with Case Managers/clinical staff on a regular basis to provide guidance and information related to specific issues. Assures the development, implementation, and updates of the individualized plan of care. (484.105(c)(5). Provides direction to teams to assure that client needs are met and services are provided according to the plan and current clinical practice guidelines and professional standards. Assists clinical staff in establishing priorities, setting goals, and evaluating progress toward goals. Leads case conferences and other clinical meetings to facilitate coordination of care and assures patient needs are continually assessed. (484.105(c)(4) Collaborates with Brooks Rehabilitation Leadership in identifying operating budget needs and priorities for the department Reviews weekly team members' productivity information Coordinates 24-hour Agency coverage by Registered Nurses. Evaluates quality of on-call services Provides on-call coverage as needed Provide direct patient care in the field in accordance with the RN job specifications. Develops working relationships with other health care professionals in the community. Provides support and direction to Agency staff, other health care professionals, clients, and families related to appropriate and available health care resources Educates Agency staff on clinical services, policies, and procedures as needed Facilitates problem-solving sessions to enable Case Managers and other staff to resolve client and/or reimbursement source issues Stays current on available community resources, health care costs, and industry trends through self-education and access to outside educational opportunities Ensures accuracy, completeness, and timeliness of clinical documentation in accordance with Agency policies and procedures, regulatory requirements, and industry standards Monitors open and closed charts regularly, and participates in the quarterly clinical record reviews and QAPI activities. Reviews Agency policies and procedures and recommends changes or revisions as needed Provides educational programs and information regarding appropriate documentation practices Provides leadership to team and support staff in identifying Agency/client needs and opportunities for quality improvement Assists with marketing, public relations, and discharge planning by participating in departmental meetings Assists quality improvement teams with data collection for the Quality Assessment and Performance Improvement Plan established by Brooks Rehabilitation Reviews OASIS data collection to assure accuracy and consistency with requirements. Communicates with clinicians and provides training as indicated to achieve compliance with collection and reporting timelines Oversight of Teams clinical outcomes and process measures. Actively implements measures to improve outcomes including those identified in the QAPI program. Identifies and implements changes in clinical and/or operational practice based on the findings of the QAPI Program Interprets and enforces human resource policies and procedures in a fair and consistent manner Assists in the screening and interviewing of new Agency personnel and makes recommendations to Director of Nursing. Assists in the orientation of new personnel. Conducts timely performance evaluations in accordance with Agency policy Provides on-site supervision per Agency policy and as needed to determine staff competency and respond to educational and developmental needs Follows Agency guidelines for disciplinary actions. Documents all disciplinary actions in accordance with Human Resource policies and legal guidelines Monitors employee turnover, overtime, and absenteeism. Takes appropriate actions to address problems/issues Collaborates with Agency DON and other clinical management staff to ensure proper staffing of qualified, competent personnel Promotes personal safety and a safe environment for clients and co-workers Demonstrates knowledge of safety/infection control practices by compliance with policies and procedures and regulatory requirements Assesses safety of environment and takes the initiative to help prevent accidents and promote safety Recognizes and responds appropriately to potentially unsafe situations Performs other duties as assigned Maintain a working knowledge of commonly used medical equipment/devices. Respects confidentiality of information in the client clinical record and only shares this information in accordance with Agency policy and HIPAA Educate patients and families on medications, conditions and services. Responsible for ensuring that the standards of clinical practice are being followed at all times and the development, implementation and updates of the individualized plan of care. Acts in a professional manner, work as scheduled and report to work on time. Works with the Director of Nursing to ensure that Medicare guidelines and revisions are being followed. Follow procedures to work within the frame of the law. Keeps the Director of Nursing or Administrator apprised of any problems or potential problems. Meet with the nurses, therapists, home health aides and other disciplines involved in the patient care for case conference on a weekly basis. Takes and writes physician orders as necessary and appropriate. Establishes and maintains an ongoing relationship with the physicians and their office staff, facilities, or other members of the community involved to promote continuity of care. Represent Brooks Rehabilitation at all times in a professional and loyal manner. Attend meetings, luncheons and in-services as needed. Provide guidance to Clinicians and Staff as needed. May perform other duties as assigned. Job Qualifications: Graduate of an accredited school of professional nursing; BSN preferred. May also be a Physical Therapist (PT) or Occupational Therapist (OT). Registered Nurse with current/valid Florida Nursing license and approved Hands-On CPR certification. A minimum of two-years experience as a registered professional nurse and one year of supervisory experience desired, preferably in the area of home health care. Demonstrates organizational and leadership ability. Demonstrates a working knowledge of Medicare guidelines for home health coverage and compliance. Must have good verbal and written communication skills and evaluation techniques and demonstrate knowledge of clinical skills, judgment, current nursing practices and analytical capabilities. Knowledge of reimbursement sources and documentation requirements within home health care. Must be familiar with Medicare, Medicaid, and other third-party payer guidelines. Must have a current/valid driver's license, agency-required automobile liability insurance, and availability of personal, dependable transportation to conduct home visits. Able to assess patient status and identify requirements relative to age specific needs. Participate in the development of agency policies. Ensures care is provided in accordance with current clinical practice guidelines and quality outcomes Current CPR certification Hands-On BLS Location Overview: 1673 Mason Ave # 201, Daytona Beach, FL 32117
    $67k-101k yearly est. Auto-Apply 12d ago
  • Retail Team Lead (FT) - Orlando International

    New Balance 4.8company rating

    Team leader job in Orlando, FL

    Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR RESPONSIBILITIES Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results driven in achieving our store key performance indicators through training and development of our associates May assist store manager in creating the schedule and taking the lead in floor moves Deliver a great guest experience utilizing our GUEST service model Be operationally sound, opening/closing the store, inventory control, operational procedures Be involved in recruiting/interviewing/hiring of top talent Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS Must be 18 years of age or older 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
    $53k-92k yearly est. Auto-Apply 60d+ ago
  • Product Delivery Team Manager - Business Rules Management Post Charge Off

    Jpmorgan Chase & Co 4.8company rating

    Team leader job in Heathrow, FL

    JobID: 210672228 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Business Rules Management Post Charge Off, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will foster a culture of ownership, innovation, and continuous improvement-developing your team's skills and empowering them to raise the bar in solution delivery. You will blend project management, process engineering, problem solving, internal consulting, and hands-on analysis to support the implementation and ongoing enhancement of integrated business and technology initiatives. You will be expected to proactively identify opportunities, champion best practices, and deliver results that drive business success. Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Set and communicate a clear vision and measurable goals for the business rules team, ensuring alignment with organizational objectives and holding team members accountable for achieving results * Lead and mentor a team of analysts, fostering a culture of accountability, continuous improvement, and high performance through regular coaching, feedback, and development plans * Serve as a recognized Subject Matter Expert (SME) on business rules strategies and processes, providing thought leadership and expert guidance on best practices * Facilitate agile practices by leading scrum teams, managing JIRA boards, and ensuring effective sprint planning, execution, and delivery of business rules solutions * Generate new sources of work for the team by engaging process owners and business partners to identify opportunities for enhancement and seeking internal process improvements to expand the team's impact and value * Guide the team in designing, implementing, and optimizing complex business rules solutions using platforms such as Camunda, CACS, and mainframe applications, drawing on extensive technical and managerial experience * Model emotional intelligence and integrity, creating a safe environment for open feedback, managing change positively, and supporting team resiliency and growth Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Bachelor's degree in a STEM field, Engineering, Business Systems Analysis or a finance related field * 5+ years of people management experience leading teams of professionals responsible for complex business process design and continuous improvement initiatives, possibly within financial services or credit card/collections environments * Demonstrated success in managing and developing high-performing teams, with a proven ability to set clear goals, drive accountability, and deliver results in complex, multi-system environments * Superior analytical and logical thinking skills, with a continuous improvement mindset and the ability to translate complex concepts into actionable strategies * Outstanding interpersonal, verbal, and written communication skills, with the ability to succinctly communicate complex concepts and influence stakeholders at all organizational levels * Creative problem solver; ability to champion change and influence people to adopt new ways of performing work; ability to learn rapidly and apply new knowledge to drive business impact * Proven track record of extreme ownership-takes full responsibility for team and project outcomes Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics * Expert level rule/workflow authoring experience using Camunda, IBM Operational Decision Manager software (ODM), CGI CACS, Camunda * Working knowledge of SQL or another programming language (e.g., Java, Python, R) * Knowledge of Agile development and use of an Agile software such as (Jira/Azure DevOps) * Prior management experience leading a team of analysts across geographically disperse and remote teams This is a full time in office role based in Wilmington, DE or Heathrow, FL
    $64k-88k yearly est. Auto-Apply 51d ago
  • Supervisor - Operations

    Wesco 4.6company rating

    Team leader job in Groveland, FL

    As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures. Schedule: Monday-Friday, 7:00am start **Responsibilities:** + Coordinate employee work assignments to achieve inbound and outbound service requirements + Direct achievement of performance objectives related to productivity, quality, service, and safety + Monitor workflow, work completed, error rates and related metrics and takes corrective action + Ensure procedures are observed, implemented, and enforced + Confirm quality and inspection process is accurate and excess costs are eliminated + Ensure safe working environment and follows safety regulations + Maintain accurate time, attendance, and performance management records + Maintain positive employee relations and morale + Recommend performance management actions + Assist in developing and documenting warehouse processes + Establish and monitors performance standards for warehouse functions, including pick, pack, and ship + Process returned merchandise + Establish and monitors performance standards for equipment, assembly, housekeeping, etc. + Develop and implements training certification programs and ensures warehouse employees receive training **Qualifications:** + High School Degree or Equivalent required + Fork Lift Certification preferred + 3 years warehouse and distribution operations experience + 1 year experience leading warehouse associates + Ability to operate a forklift or have the ability to obtain a forklift certification + Strong knowledge of inventory control processes + Knowledge of electrical, construction or mechanical products + Strong communication and interpersonal skills + Strong time management skills + Basic computer skills + Attention to detail + Ability to learn and use business planning systems + Resolve problems in a timely manner under stressful situations + Comfortable working in a team environment + Ability to operate hand and power tools and equipment + Ability to anticipate and prepare for customer needs **Physical Expectations:** + Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. + Work may require excessive bending or stooping. + Employee required to climb ladders. + Employee required to use hand tools. + Employee uses heavy machinery (e.g., forklift, etc.). \#LI-MB1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $34k-59k yearly est. 20d ago
  • Supervisor, Meter Services

    Cuc Corporate Brand

    Team leader job in DeBary, FL

    What makes us great… At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Your role in our success will be… The Supervisor, Meter Services supervises and assists all meter reading and meter testing activities (setting up routes, assigning routes to meter readers, ensure routes are uploaded into systems, meter testing) for the Florida natural gas distribution systems. The role manages re-reads from contractors or inhouse readers and requires knowledge of all aspects of meter reading functions, requirements and compliance activities. What you'll be working on… Provides leadership and efficient supervision of the day-to-day activities of Chesapeake's internal and external meter readers. Manages performance coaching/appraisals and the recruitment, development, training, engagement and retention of team members to adequately staff the department. Develops efficient, organized, and productive work plans (daily, weekly, monthly, etc.) that allocate department resources effectively to achieve desired objectives in a timely manner. Promotes and demonstrates the importance of recording accurate meter reads while being friendly and courteous to customers in the field. Stays abreast of changes and updates to Itron software and Automated Meter Reading handheld devices and provides testing/troubleshooting/training on new features. Monitors performance of Meter Readers to ensure meters are being read properly and communicates/informs Customer Care Manager accordingly. Ensures all department Reread Service Orders and Transponder Service Orders are completed timely. Ensures all meter field testing is performed by company procedure to maintain compliance. Maintains a working schedule of Meter Read Units (MRU's). Assigns route/sequence for new accounts, and re-sequence meter routes for efficiency as necessary. Identifies and reports illegal gas usage, damaged or broken equipment, public safety hazards and gas leaks as encountered in the field. Who you are... High school diploma but Bachelor's degree in Business or a related degree preferred Two (2) years' experience in utility meter reading and/or testing Knowledge of Field Deployment Management Knowledge of SAP (Systems Applications and Products) preferred Knowledge of STAR (System Advanced Metering and Reading) Knowledge of the problems, methods and techniques encountered in a meter reading operation Knowledge of the types of hazards associated with reading meters Supervisory experience and skills Ability to communicate clearly Ability to define local goals and develop plans to achieve goals Ability to maintain accurate records and prepare clear and concise reports Ability to learn to perform tests on the digital meter reading equipment Ability to establish and maintain effective working relationships with internal and external customers Benefits/what's in it for you? Flexible work arrangement Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email **************** .
    $33k-56k yearly est. 59d ago
  • Operations Supervisor

    Colony Hardware 4.0company rating

    Team leader job in Orlando, FL

    Description Operations Supervisor As the Operations Supervisor, you will oversee and supervise the inventory control and receiving teams, ensuring the safe, efficient, and accurate receipt of product, as well as its integration into existing stock at the Orlando Distribution Center. You will also work with the Distribution Center Manager on personnel issues and the hiring of new associates. A Little About Your Day: You will: Prioritize job duties for the entire inventory control and receiving teams (around 5 associates in total) while working closely with other departments as needed to ensure new product is safely, efficiently, and accurately integrated into existing inventory. Oversee and manager the inventory control and receiving teams, providing coaching, guidance, and mentorship, resolving any issues that may arise. Work with department managers company-wide, including branch management associates, Sales, Purchasing, service and rental, and Operations Management, to ensure warehouse operations are operating in an effective and efficient manner as it pertains to the receiving of product and accuracy of inventory. Ensure workplace safety is a top priority and guidelines are adhered to. Perform routine inventory cycle counts to ensure the accuracy of stock levels. Work with Inventory Control and the Maintenance Department to work on the creation of additional storage space in both the main distribution center and the branch locations. This might be the opportunity for you if you: Are a strong leader, always working to ensure an efficient, effective, and safe work environment. Have strong communication skills with the ability to work across all levels of the organization. Are detail oriented letting nothing “slip through the cracks”. Recognize the importance of a well-run operations to meet customer's daily and changing needs. Strive for the best from yourself and your team. What You'll Need for success: High school degree or equivalent required. College degree in related discipline preferred. Minimum of 2-3 years' management/supervisory/lead experience in a Distribution environment responsible for inventory/receiving management. Experience working in a large, paperless warehouse with a Warehouse Management System (WMS) strongly preferred. Prior forklift experience strongly preferred (sit-down, stand-up, and/or cherry picker). Valid Driver's License. We Can Offer You:We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation! We also care about the welfare of our employees, which is why our salary and benefits are competitive. Colony's benefits include: Quarterly bonuses based upon performance. Medical, Dental, Vision, STD/LTD, Life Insurance (company paid!) 401k with generous match HSA/FSA Competitive PTO and paid holidays Company-provided PPE as required. Industry leading training and development Generous discounts on the best products from leading industry vendors Life at Colony:Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valued asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!Colony's Commitment to Equal Opportunity:Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
    $42k-68k yearly est. Auto-Apply 46d ago
  • Call Center Supervisor / Pest Control Customer Service Manager

    Rowland Pest Management, Inc.

    Team leader job in Titusville, FL

    Job Description Rowland Pest Management is currently hiring for a full-time Call Center Supervisor / Pest Control Customer Service Manager to manage our customer service representatives and oversee our office in the New Smyrna Beach, FL area. This office management position earns a competitive salary of $50,000-$65,000/year. In addition to competitive pay and our exceptionally positive culture, we offer our Call Center Supervisor / Pest Control Customer Service Manager the following benefits: 401k with a 5% match Paid time off (PTO) Paid training Additionally, we are proud of our: Upbeat work environment Fun co-workers Incredibly supportive management Don't let us forget we provide free coffee and snacks to keep you fueled! So, now that you've learned the who, what, where, and why, you may be wondering HOW to apply? It's easy! If you have call center or office management experience, just fill out our initial mobile-friendly online application. We hope to meet you soon! DAY-TO-DAY This full-time office management position typically works Monday - Friday with a rotating Saturday schedule. As a Call Center Supervisor / Pest Control Customer Service Manager, you play a critical role in our pest management company. Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high. Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects. You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values. You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service! ABOUT ROWLAND PEST MANAGEMENT We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee. We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together. OUR IDEAL CALL CENTER SUPERVISOR / PEST CONTROL CUSTOMER SERVICE MANAGER Effective communicator - excellent communication and customer service skills Natural-born leader - easily able to train a team toward success Go-getter - aims to accomplish objectives and surpass goals Detail-oriented - organized and precise for maintaining operations Success-driven mentor - effectively coaches a team to consistently meet department goals If this sounds like you, keep reading about this great office management opportunity! REQUIREMENTS FOR A CALL CENTER SUPERVISOR / PEST CONTROL CUSTOMER SERVICE MANAGER Call center OR office management experience Proficiency with technology If you meet the above requirements, we need you. Apply today to join our team! Location: 32168
    $50k-65k yearly 26d ago
  • Team Leader

    Jenis Splendid Ice Creams LLC 4.3company rating

    Team leader job in Winter Park, FL

    Job Description In Florida, our Team Jeni's Team Leaders have the opportunity to earn an average of $26.27 per hour!* *This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip average. 2025 actual customer tips may vary. In Florida, if the average hourly earnings of a Team Leader are less than $17 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $17 per hour for that pay period. Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our Winter Park team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art. Team Jeni's Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks. As a Team Leader, you will: Serve the ice cream Time magazine calls “the best in America” Gain valuable real-world business and entrepreneurship experience Work in an environment oriented around serving each other and making people's day Lead shifts and act as a role model for other team members Have opportunities for growth within a growing company Receive competitive compensation Qualities of Team Leaders: Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported Resourceful and calm when challenges come up Have great judgment, common sense, and be skillful interpersonally Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer Available to work weekends, late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready to hustle for every shift Committed to the well-being of their shop team, their community, and the environment around them About Jeni's Splendid Ice Creams: Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore. Our Team Leaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply. Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
    $17-26.3 hourly 12d ago
  • Center Supervisor

    Biolife 4.0company rating

    Team leader job in Orlando, FL

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - FL - Orlando - John U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - FL - Orlando - John Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 35d ago
  • Call Center Supervisor

    MHC Equity Lifestyle Properties

    Team leader job in Orlando, FL

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Call Center Supervisor in Orlando, Florida. What you'll do: The Contact Center Supervisor oversees and coordinates a team of telephone customer support services. Your job will include: * Make necessary changes in staffing based on the day of the week, sales promotions, other anticipated events and Private Branch Exchange (PBX) data. * Review PBX data to monitor the customer experience and subordinate statistics. * Monitor the productivity of customer service representatives and generate required reports. * Monitor individual, team and call center results to identify and address both positive and negative performance trends; ensure that the team meets both revenue goals and performance targets. * Monitor service calls to observe employee demeanor, technical accuracy and conformity to company policies. * Answer questions and recommend corrective services to address customer complaints. * Ensure that team members are fully informed with respect to new products, procedures, customer needs and company-related issues, changes and actions. * Compile work volume statistics to maintain records of customer service requests and complaints, and to meet accounting needs. * Determine work procedures, prepare work schedules and expedite workflow. * Study and standardize procedures to improve team members' efficiency. * Compile individual employee reports into composite team reports. Experience & skills you'll need: * Bachelor's degree in a relevant field, or the equivalent combination of education and experience. * 2+ years of experience in a customer service role. * Exceptional leadership, facilitation, conflict resolution and people management skills. * Strong communications and problem-solving skills. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $31k-50k yearly est. Auto-Apply 9d ago
  • Team Leader - Daytona/North Orlando

    Pollo Tropical 4.6company rating

    Team leader job in Orlando, FL

    Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview Overseeing shift operations, ensuring high-quality guest service, and leading team members to meet performance targets in key areas such as food safety, speed of service, food management and labor. Lead the team in driving sales, maintaining operational standards, and promoting a positive, efficient work environment. Qualities and Responsibilities Supervise and guide hourly team members during assigned shifts to ensure product quality, operational efficiency, and exceptional guest service. Assist in planning and overseeing job tasks, ensuring adherence to safety, food safety, sanitation, and security procedures. Ensure all company and regulatory compliance, internal and outside entities. Communicate, monitor, engage and inspire team members for high performance through coaching and recognition. Coach and correct positively for operational success. Supervise team members on shift. Conduct daily huddles (pre shift meetings) on all shifts. Models and coaches hourly team members to deliver exceptional guest service. Address and resolve guest complaints urgently. Support the management team in maintaining the equipment and the facility, report any concerns to the General Manager. Foster a safe environment and immediately report team members' and guest accidents, incidents or injuries. Partner and assist the General Manager in training and developing Team Members. Proper decision making under pressure and the ability to maneuver through unforeseen challenges. Being open, curious, adaptable and flexible with a positive mindset with change. Ensure cash management systems followed from cash handling to administrative reconciliation and reporting. Performs other related duties as assigned in accordance with company policies & procedures. Education, Experience and Additional skills Must be at least 18 years of age and completion of high school or GED required. 6 months in the restaurant industry as a Team Leader or equivalent position. Computer program literacy such as internal websites, Outlook and HRIS systems. Good verbal and written communication skills in English required. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Supervisor Loan Servicing

    Description This

    Team leader job in Orlando, FL

    WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! What Will I be Doing? This position oversees the day-to-day operations in the Loan Servicing department. It also creates/updates written procedures and work instructions, facilitates training, and assists in the compilation of data and reports regarding the performance of the mortgage receivables serviced by HGV. This position works closely with Operations in order to automate and streamline processing activities, utilizing all available technology. What Are We Looking For: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: Associates' Degree 3-5 years or related experience 1+ year of management or supervisory experience Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel. Experience automating and standardizing operational processes. Excellent organizational skills and attention to detail Excellent verbal and written communication skills Ability to work in a team environment Accounting experience Experience working in a mortgage/loan servicing application, such as LSAMS, Servicing Director or other Willingness to work occasional overtime, including weekends and holidays Bachelor's Degree 5+ years of related experience 2+ years management or supervisory experience In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additional Responsibilities include: Review, delegate, and approve work performed by Loan Servicing staff at all levels. Assist in the development and implementation of strategies for operational activities, including posting payments, collections, and cancellations due to foreclosures and bankruptcies. Oversee the accurate completion of cash reconciliation duties and the resolution of reconciling items. Ensure compliance with internal and external reporting requirements, including IRS reporting (Forms 1098, 1099). Complete all required audit requests including review of loan servicing controls, provide sample sets, and cash reconciliation support. Work effectively with HGV team members across departments to effect changes and complete special projects required as part of company-wide goals and objectives. Assist management with staff performance reviews Train and cross-train fellow team members on various functions. Create and/or update SOPs to ensure accuracy per established policy. Run existing reports and/or facilitate the creation of new reports utilized to perform duties. Identify operational control points and weaknesses, and associated exposures. Develop an acute understanding of the utilization of available technology and document process flows. Review, adjust, and approve team member timecards and attendance. Assist team members with onboarding and ongoing maintenance of all applicable work-related resources. Carry out any reasonable request by management. Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Complete all required Company training/compliance courses as assigned. Adhere to Company standards and maintain compliance with all policies and procedures. Perform other related duties as assigned.
    $33k-56k yearly est. Auto-Apply 47d ago
  • Substation Department Leader

    Verdantas

    Team leader job in Orlando, FL

    Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. **Ready to shape the future of resilient communities?** We are seeking a dynamic, motivated **Department Leader** to oversee, lead, and grow this team of Engineers, Designers, and 3D Modelers. Our Substation Department focuses on Electrical Studies, Civil/Structural Engineering, Substation Physical Design, Protection & Control, Relay Settings, and SCADA engineering and programming. This role blends operational leadership, creative thinking, business development/strategic growth, and mentorship, requiring a visionary thinker with a strong technical background. This individual will enthusiastically take leadership by the reins and proactively engage our offices across the US. The Department Leader will be instrumental in growing our Substation team through development, sustainability, and engagement. The position is hybrid and located at our Houston, TX, Denver, CO, San Diego, CA, or Orlando, FL offices. **Join us to power the shift toward cleaner, smarter energy solutions. Apply today and make a lasting impact.** **What You'll Do:** Operational Leadership (40%): + Develop and execute strategic plans aligned with national and regional growthobjectives + Oversee daily operations of the Substation Department, with a heavy focus on high-voltage substation engineering and design + Ensure high-quality project delivery + Develop and implement departmental policies, procedures, and best practices + Monitor and report on departmental performance metrics + Resource management between Investor-Owned Utilities and private developer projects Business Development (30%): + Maintain strong knowledge of salespipelineand projectbacklog + Identifyand pursue new business opportunities in the Power Delivery market + Build andmaintainrelationships with clients, stakeholders, and industry partners + Lead proposal development and contract negotiations + Represent Verdantas at industry conferences,seminars,and networking events Mentorship & Senior Technical Leadership (30%): + Provide technical guidance and mentorship to junior staff and project teams + Foster a culture of continuous learning and professional development + Lead complex technical projects andprovideexpert advice on quality and adherence to client standards + Stay current with industry/emerging trends, regulations, and best practices, and communicate that knowledge to the team + Ensure compliance with health, safety, and environmental standards across all projects and client engagements **What** **You'll** **Bring:** + Bachelor's degree in electrical or civil engineering, ora relatedfield + Licensed Professional Engineer in at least one state, and the ability to obtain licensure inadditionalstates as needed + Minimum of 15+ years of experience in high-voltage substation engineering and design (IOU and/or consulting) + Proventrack recordin operational management and business development in the A/E industry + Strong leadership, communication, and interpersonal skills + Ability to mentor and develop junior staff + In-depth knowledge of engineering regulations and industry standards (i.e., IEEE, NESC,and NEC) + Ability to create, implement, and execute a strategic growth plan for all offices within the energy services area **Salary Range:** At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $175,000 (negotiable based on the criteria presented above). **Benefits:** + Flexible Work Environment + Paid Parental Leave + Medical + Dental + Vision + Life and AD&D Insurance + Short-Term and Long-Term Disability + 401(k) with Company Match + Paid Time Off + Holidays _Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce._ **Verdantas is an EOE** **race/color/religion/sex/sexual** **orientation/gender identity/national** **origin/disability/vet** Ready to take the next exciting step in your career journey? Dive into our current job openings and discover the perfect opportunity waiting just for you. Explore our diverse range of roles across various departments and embark on a path towards growth, innovation, and success. Your dream job could be just a click away... For assistance filling out applications, complete this form (************************************************************************************************************************************** .
    $32k-68k yearly est. 27d ago
  • Team Lead - FMT 086

    Lifestream Behavioral Center 3.5company rating

    Team leader job in Tavares, FL

    SIGN ON BONUS OFFERED AFTER 90 DAYS OF SUCCESSFUL EMPLOYMENT! JOB SUMMARY: The Team leader leads a team of crisis counselors/outreach workers/child specialists to provide basic educational or emotional support to individuals or groups related to disaster reactions. The Team Leader is usually an experienced disaster behavioral health worker or behavioral health professional who supervises paraprofessional or less experienced crisis counselors. The Team Leader is knowledgeable of Volusia County resources in the community and able to build and maintain relationships with community partners. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. * Assess individuals who require traditional mental health or substance abuse treatment. * Trains, debriefs and supervises crisis counselors. * Coordinates data collection activities and reviews data form submissions for accuracy. * Uses data gathered to conduct ongoing needs assessment. * Provides coordination and oversight of the crisis counselors' plans of service * Perform crisis counseling as needed. * Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered. * Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services. * Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority. * Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks. * Provides administrative support and performs general office duties such as answering the phone, communicating with internal and external customers, and cleaning as required by program. * Adheres to professional standards as outlined by protocols, rules and regulations. * Additional duties may be required as per specific program guidelines. * The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. * Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. * Age Specific: Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement * Basis Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness * Personal Effectiveness: Communication, Interpersonal Skills, Self-Management * Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety * Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions * Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. * Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. * Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. * Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. * Manages Conflict: Handling conflict situations effectively, with a minimum of noise. * Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. * Resourcefulness: Securing and deploying resources effectively and efficiently. * Cultivates Innovation: Creating new and better ways for the organization to be successful. * Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. * Drives Results: Consistently achieving results, even under tough circumstances. JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position. KNOWLEDGE SKILLS AND ABILITIES: * Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns. * Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process. * Ability to follow both oral and written instructions and complete tasks as instructed. * Ability to express oneself clearly and concisely both orally and in writing. * Ability to prepare clear and concise written reports. * Ability to communicate clearly with clients to develop a supportive and trusting relationship. * Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public. * Knowledge of community resources. * Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served. * Knowledge of managed care environment and different payer sources. * Knowledge of Agency for Persons with Disabilities requirements. EDUCATION & EXPERIENCE: * Education: Bachelor's Degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or other related human services field required. Licensed in Mental Health Counseling, Marriage and Family Counseling or Clinical Social Worker required. * Experience: a minimum of one year of full-time or equivalent experience working with the target population preferred. * Driving Requirements: * Must be Over the age of 21 required * Minimum of 5-years driving experience required * Possess a Valid FL Driver's license (within 30 days of hire if currently do not possess) * Possess a continuously valid US Driver's license for the past three years, from date of issue required * Safe Driving record required TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.
    $28k-39k yearly est. 26d ago
  • Supervisor, Pharmacy Services - Orlando Health Cancer Institute - Pharmacy

    Orlando Health 4.8company rating

    Team leader job in Orlando, FL

    As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region's adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas - including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care - from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review "60 Hospitals and Health Systems with Great Oncology Programs" list. Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida's east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Coordinates activities of team members providing pharmacy services for assigned service areas under the direction of the Supv, Pharmacy Operations II. Workschedule: This is a day shift position Monday - Friday some weekends. This position will be mostly in Dr. Phillips and St. Cloud Responsibilities Essential Functions Performs all normal functions of a licensed pharmacist and fills pharmacist role to allow team members to participate in a variety of clinical and administrative activities. Maintains current knowledge in pharmacy, management, and medication safety issues by active participation at local and national conferences, reading journals, etc. Interviews prospective team members along with other members of team and participates in selection process. Coordinates new team member orientation. Participates in all personnel management issues involving team members. Oversees scheduling and provides supervision of team members as appropriate to achieve clinical and operational goals. Conducts coaching plans or assists in their development for pharmacist and technician team members. Demonstrates leadership skill in both verbal and nonverbal communication behaviors. Assists in coordinating development and implementation of systems and policies and procedures for effective pharmacy services throughout Orlando Health. Participates in Process Improvement and Quality Management programs and assures compliance of assigned areas of responsibility. Meets regularly with the management team to plan, revise or implement new services, policies and procedures, budgets, etc. Meets regularly with team members to share information, provide guidance and review and resolve issues. Assures compliance with Safety and Infection Control practices and meeting legal requirements within designated areas. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Establishes and maintains an open communication process with all team members and physicians. Collaborates with Clinical staff to help implement and maintain clinical programs and education for team members and service areas. Assists in coordination of MUE, CAPS and other programs as needed. Qualifications Education/Training Pharmacy degree (Bachelor of Science or Doctor of Pharmacy) is required. Licensure/Certification Must be licensed as a pharmacist by the Florida Board of Pharmacy or must obtain licensure within 4 months of hire. Once obtained, license must be maintained as active. Experience One (1) year of hospital pharmacy practice experience (or ASHP accredited residency). Education/Training Pharmacy degree (Bachelor of Science or Doctor of Pharmacy) is required. Licensure/Certification Must be licensed as a pharmacist by the Florida Board of Pharmacy or must obtain licensure within 4 months of hire. Once obtained, license must be maintained as active. Experience One (1) year of hospital pharmacy practice experience (or ASHP accredited residency). Essential Functions Performs all normal functions of a licensed pharmacist and fills pharmacist role to allow team members to participate in a variety of clinical and administrative activities. Maintains current knowledge in pharmacy, management, and medication safety issues by active participation at local and national conferences, reading journals, etc. Interviews prospective team members along with other members of team and participates in selection process. Coordinates new team member orientation. Participates in all personnel management issues involving team members. Oversees scheduling and provides supervision of team members as appropriate to achieve clinical and operational goals. Conducts coaching plans or assists in their development for pharmacist and technician team members. Demonstrates leadership skill in both verbal and nonverbal communication behaviors. Assists in coordinating development and implementation of systems and policies and procedures for effective pharmacy services throughout Orlando Health. Participates in Process Improvement and Quality Management programs and assures compliance of assigned areas of responsibility. Meets regularly with the management team to plan, revise or implement new services, policies and procedures, budgets, etc. Meets regularly with team members to share information, provide guidance and review and resolve issues. Assures compliance with Safety and Infection Control practices and meeting legal requirements within designated areas. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Establishes and maintains an open communication process with all team members and physicians. Collaborates with Clinical staff to help implement and maintain clinical programs and education for team members and service areas. Assists in coordination of MUE, CAPS and other programs as needed.
    $48k-62k yearly est. Auto-Apply 24d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team leader job in Orlando, FL

    30623 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 558 Rack Room Shoes 558 Pay Range: Orlando Vineland Premium Outlets 8158 Vineland Ave, Suite 1699B About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Orlando, Florida US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-36k yearly est. 60d+ ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team leader job in Daytona Beach, FL

    30306 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1062 1062 Rack Room Shoes Pay Range: Bellair Plaza 2651 N. Atlantic Ave About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Daytona Beach, Florida US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-35k yearly est. 60d+ ago

Learn more about team leader jobs

How much does a team leader earn in Sanford, FL?

The average team leader in Sanford, FL earns between $33,000 and $117,000 annually. This compares to the national average team leader range of $37,000 to $126,000.

Average team leader salary in Sanford, FL

$62,000

What are the biggest employers of Team Leaders in Sanford, FL?

The biggest employers of Team Leaders in Sanford, FL are:
  1. Walmart
  2. Chicken Salad Chick
  3. The Hartford
  4. ESa
  5. Chick-fil-A
  6. Extended Stay America
  7. The Grounds Guys
  8. The ODP Corporation
  9. Tu Angel's
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