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  • CUSTOMER SVC/DEPT LEADER

    Smith's Food and Drug 4.4company rating

    Team leader job in Los Alamos, NM

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Assists management in the supervision and coaching of front end associates in the performance of their duties. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $91k-127k yearly est. 2d ago
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  • Senior Global Trade Controls Lead

    Western Digital 4.4company rating

    Team leader job in Santa Fe, NM

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** + High working knowledge of international import/export operations and must be able to effectively troubleshoot any issues that may arise in international trade and transportation. + Responsible for customs and trade operations support in United States and International locations + Develop strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders. + Engages with internal stakeholders to provide consultation and guidance in managing their compliance obligations. + Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations. + The job entails managing and executing on both operational tasks and problem-solving, as situations arise. + Design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations. + Responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement. + Evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly. + Partner with the legal team to understand the regulatory changes that impact business and engage internal functions to develop and execute defined procedures. + Serve as a functional expert in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders. + Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management + Build communications, training plans and desk/standard operating procedures to ensure all internal and external partners are aware and aligned to trade compliance governance processes. + Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance + Build, track and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for customers and partners. + Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business. + Manage daily tasks related to providing trade compliance governance guidance of all global governance standards and programs implemented, including conducting research, updating status reports, and coordinating team deliverables. + Assist with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in country requirements. + Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives **Qualifications** + Licensed Customs Broker Certification required. + Deep technical knowledge of global customs, import and export topics, including incoterms, valuation, classification, country of origin, free-trade agreements, export controls, licensing, and sanctions + Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter + Being informed on current on global trade developments and work to identify savings opportunities and compliance improvements + Excellent team leader with great organizational skills, strong motivation to succeed, and ability to cultivate strong internal and external relationships + Flexibility to work with colleagues around the world, foreign language capabilities a plus + Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls and similar organizations in other countries + Experience managing/supervising teams + Strong analytical and communication skills + Able to successfully execute multiple projects from start to finish + Bachelor's/Master's degree + Knowledge of Global Trade Management system is a definite plus + Is a proven Trusted Partner who exuberates authenticity, empathy, integrity, accountability, and professional ethics. + Communicates effectively + Invests in the team and relationship with stakeholders + Encourages collaboration cross functionally, culturally and countries + Creates a respective and safe environment **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 4/13/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application
    $99k-132k yearly est. 18d ago
  • Senior Lead AI Technologist

    Lumen 3.4company rating

    Team leader job in Santa Fe, NM

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen AGT Organization, led by the Chief Revenue Officer, is building a new team (AUTOMATION LAB) to leverage emerging technologies within the Artificial Intelligence field to reengineer existing business processes and reimagine how we go to market with these technologies. The AUTOMATION LAB will sit within the AGT Commercial Excellence Function, and will partner with Sales, Customer Success, Solution Architecture and other AGT functions across all Lumen's GTM segments - Large Enterprise, Mid-Market, Global Partner Sales, Wholesale, and Public Sector. The Sr Lead AI Technologist will report to the SR DIR AUTOMATION LAB. The AUTOMATION LAB team will identify, design, develop, and implement AI solutions to transform and drive continuous improvements across business processes and ways of working within the AGT organization. **The Main Responsibilities** + Work with broader AUTOMATION LAB Team to identify high impact opportunities where AI technologies can streamline existing processes and improve outcomes - speed, level of effort, cost. + Help to reengineer and optimize existing workflows by integrating AI technologies into core processes and workflows. + Partner internally to design, develop, and deploy AI/ML models, automation tools, and Agents to ensure solutions are scalable, robust, secure and adhere to governance. + Collaborate closely with IT, Data Science, Operations, and Business Analyst teams to gather requirements and integrate AI solutions into the existing technology stack. + Act as a change agent in AGT for AI-driven workflows. Collaborate cross-functionally to develop communications plans and training programs to help employees adapt to the new tools and processes. + Help to establish key performance indicators (KPIs) to measure the impact of AI initiatives on business outcomes. + Uphold responsible AI practices by ensuring solutions adhere to ethical guidelines, data privacy regulations, and fairness + Stay abreast of emerging AI technologies, tools, and best practices. Continuously research and evaluate new AI developments (such as advanced machine learning algorithms, generative AI, etc.) for potential application in the company + Regularly report progress of AI initiatives to senior leadership and other stakeholders. Communicate successes, lessons learned, and opportunities in a clear, non-technical manner. **What We Look For in a Candidate** + Bachelor's degree in a related field or equivalent years of experience and expertise. Master's or relevant advanced degree is preferred. + 10 years of experience in roles involving technology-driven process improvement, with at least 1-3 years in AI/ML projects or digital transformation initiatives + Experience linking AI solutions to business strategy and demonstrating tangible business value (e.g., cost reduction, revenue growth, customer satisfaction improvements) + Hands-on experience with large language models (LLMs), including open-source and commercial offerings, and advanced prompt engineering. + Expertise in model optimization techniques such as retrieval-augmented generation (RAG), fine-tuning, reinforcement learning, and pre-training. + Familiarity with agentic AI patterns, multi-agent systems (including control patterns), and orchestration frameworks (e.g., LangChain, LangGraph) is a strong plus. + Strong background in NLP, supervised learning, and deep learning, with a record of deploying impactful AI/ML solutions at scale. + Proficiency in Python and modern ML frameworks such as PyTorch, TensorFlow, and Huggingface. + Capable of being involved in multiple projects in parallel using agile or hybrid methodologies. Demonstrated ability to work cross-functionally to deliver complex projects on schedule. + Excellent analytical thinking to interpret large datasets and model outputs. Creative problem-solving aptitude to tackle complex process challenges with AI-driven solutions + Solid understanding of AI ethics, data privacy, and security best practices. Experience in ensuring compliance with regulations (e.g., GDPR) in technology projects. Committed to using AI responsibly and fostering trust in AI solutions deployed within the organization **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340696 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $142.6k-190.1k yearly 60d+ ago
  • Service Supervisor- Santa Fe

    New Earth Residential

    Team leader job in Santa Fe, NM

    Service Manager - Santa Fe Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Have you ever dreamed of running a Command Post and leading a team to the rescue? As our Service Supervisor, you'll oversee a network of beautiful apartment communities and manage a team of talented technicians. Your mission? Ensuring lush, perfectly maintained lawns and gardens, as well as well-functioning facilities, all while keeping residents' high-tech appliances in top shape. It's a big responsibility-are you ready to take it on? Highlighted Employee Benefits: Offering mentor program for all team members Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Preferred Knowledge / Experience / Ability: Capable of following precise oral and written instructions. Strong leader dedicated to delivering exceptional customer service. Self-motivated, able to set priorities, manage time effectively, and achieve assigned goals independently. Problem solver skilled in handling unexpected issues and adapting to priority changes in a fast-paced environment. Collaborative team player with strong communication, organizational skills, and the ability to engage with on-site staff, residents, supervisors, corporate associates, and vendors effectively. Fluent in English; bilingual candidates are encouraged to apply. Skilled in tracking and managing inventory of materials and parts. Physically able to lift up to 50 lbs., including work with chemicals. Proficient in intermediate math, necessary for financial records, budgeting, and fiscal reporting. Available for emergency calls during nights and weekends as needed. Demonstrated proficiency in Outlook, Excel, Word, and internet tools. Attentive to community needs with a strong commitment to maintaining common areas and amenities. Requires a high school diploma or equivalent, along with a solid foundation in business practices. CPO Required Universal Preferred Responsibilities: Residential Standards: Provides support by performing general maintenance duties, including: Available for "on-call" duties as needed. Accountable for the independent and timely completion of service requests in occupied apartments, adhering to established company and property standards. Oversees all aspects of property maintenance, focusing on resident satisfaction and contributing to occupancy goals. Engages in preventive maintenance programs and manages the ongoing maintenance and repair of all mechanical systems to preserve the property's value. Ensures that grounds and common areas are kept clean and well-maintained at all times. Performs additional related duties and responsibilities as assigned. Adheres to all safety precautions while executing tasks. Provides courteous and friendly service to residents, ensuring a 5-star experience. Community Inspections and Quality Assurance Review: Conducts new construction walkthroughs as required. Collaborates with landscapers monthly to ensure outstanding curb appeal. Performs quarterly inspections of trash chutes, if applicable. Participates in annual walkthroughs with construction and management teams. Prepares thoroughly for HUD inspections. Financial Performance: Assists in the bidding process for new contracts. Ensures the successful completion of annual capital expense projects. Cultivates and maintains strong relationships with vendors and contractors. Implements effective strategies to reduce maintenance-related costs. I acknowledge that I can perform the essential functions listed above for the Service Supervisor position without any accommodation. Please complete the below link to be considered for the position: ******************************************************************************************* Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: Building Community: Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community. Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation. Enhancing Environments: Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment. Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together. Channeling Resources: Forge connections with vendors and potential partners, establishing communication channels to support our community's needs. Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders: Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles. Guide interested residents through the sign-up process, nurturing the next generation of community leaders. Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here .
    $36k-58k yearly est. 2d ago
  • Supervisor, Customer Success Team

    Coinbase 4.2company rating

    Team leader job in Santa Fe, NM

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products. What we look for in you (ie. job requirements): * FINRA License series 7 and 63 (will not initially be sponsoring licenses) * FINRA License 24 OR 9 AND 10 (will not initially be sponsoring licenses) * Experienced and passionate people leader with a proven track record of guiding and developing teams. * Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto. * Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation. * Fantastic communication skills in order to operate across multiple departments and stakeholders. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto. Nice to haves: * FINRA License Series 3, 4, 65, or 66. * High level of proficiency in cryptocurrency and Coinbase products. * Advanced degree in business, finance, project management or client experience. *NOTE*: This posting is for a remote Customer Success Supervisor role. We also have an in-office opportunity in Charlotte, NC. The Charlotte-based position requires*being onsite*; relocation assistance is available Job #: P73431 *Pay Transparency Notice*: Depending on your work location, the target annual *base *salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $96,305-$113,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $55k-103k yearly est. 9d ago
  • Team Lead - Surgery Care Coordinator

    Eye Associates of New Mexico 4.2company rating

    Team leader job in Santa Fe, NM

    The NNM - Team Leader for the Surgery Scheduling Department oversees daily scheduling operations to ensure safe, efficient, and timely coordination of surgical procedures. Assures efficient scheduling with a focus on the patient-centered service, high standards of accuracy and collaborative communication. In conjunction with the Regional Manager, Surgery Scheduling Trainer and Director of Patient Access, identifies areas of improvement, new or additional training needs and supports or may perform standardized audits on surgery scheduling processes. Serves as a resource for all surgery care coordinators, physicians and other staff involved in the care of the surgical patients. Maintains supplies and interacts with vendors. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Extensive responsibility and oversight of daily surgery scheduling operations to include the workflow of surgery schedulers, ensuring all procedures are scheduled accurately and in compliance with EANM policies Provides on-site supervision for assigned surgery scheduling staff Performs all functions on the surgery care coordinator job description Demonstrates daily through actions and dialogue that the patient's needs and our care for them is our primary concern Ensures accuracy of surgical case information and reviews case requests for completeness, correct CPT/diagnosis codes, required equipment, and special instructions Communicates with surgeons to assure surgery scheduling services provided meet their needs In conjunction with the Regional Surgery Scheduling Manager, is a primary resource in resolving escalated scheduling issues, conflicts, last minute changes, cancellations, and surgeon or patient concerns Contributes to continuing performance and process improvement initiatives Makes recommendations regarding staffing level and handles call ins when Manager is out. Maintains surgery scheduling supplies and interacts with vendors for drops, kits, etc. May participate in the creation and maintenance of surgical block, interfaces with the surgery block committee and ASC Director for surgeon and surgery dates, keeping Manager and Director informed Serves as SCC resource keeping current on all aspects of our surgeries performed in our surgical facilities and process modifications Reviews daily surgery reports and assesses the operational processes and performance of the departments Participates in Management/Leadership Team's Action Plan development and meetings Provides input to the Manager/Director on staff members' performance concerns and evaluations and assists in the process Assists with and prepares staff schedules for daily surgery scheduling coverage when requested Deals with patient complaints to achieve appropriate resolution and updates Manager and/or Director of decisions. Consults with Manager or Director before communicating decisions in difficult patient situations Supports training initiatives for non-clinical support staff members Provides assistance with on-site supervision for assigned non-clinical support staff. Accepts responsibility for timely arrival and readiness for work at assigned station Consistently exhibits behaviors which create a high level of patient and employee satisfaction, which maintains the credibility, integrity and positive image which in turn supports the mission, goals and operations of Eye Associates and contributes to continuous performance improvement The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment. Other Duties as assigned SKILLS/QUALIFICATIONS: High School diploma required Successful completion of the EANM Insurance Test Achievement of the CCOA certification preferred Must work well as a member of a team Experience in Microsoft Office and other computer experience Experience and/or training in bookkeeping is preferred Knowledge of Medical Terminology with 2 years of healthcare experience Must be cross-trained and proficient in all surgical subspecialties Successful completion of the Ophthalmology Home Study course and the LMS Customer Service program Must demonstrate the ability to interact with the public in a pleasant, helpful and professional manner Successful completion of the CPSS, the national Certified Patient Service Specialist (CPSS) exam and is expected to maintain the certification by completing all required CE hours within the timeframe designated by the CPSS program PHYSICAL REQUIREMENTS: Requires the ability to speak, listen, develop and communicate written and verbal materials. Req. #2798
    $58k-85k yearly est. Auto-Apply 3d ago
  • Greet Team Manager

    Defined Fitness Inc. 4.2company rating

    Team leader job in Santa Fe, NM

    Supervises: Greet Team Members Status: Exempt / Full Time Do you have a G.O.A.T. mentality? As a Manager at Defined Fitness, you take the lead in everything you do. You are relentless in the pursuit of your goals. You set the pace for success. You jump higher, reach further and push harder than anyone else. You are diligent and determined to inspire, empower and support a culture of success while improving the lives of your team and your members. Your passion is fueled by your enthusiasm. You are Defined Fitness. The Greet Team Manager is responsible for DRIVING net membership growth at their Club. You lead and DEVELOP greet team members down a path of excellence and success while DELIGHTING new members, tackling goals with DRIVE, intensity and passion through sales. Relentless about finding every DETAIL about our prospective members; get them started on their fitness journey and goals. You are the DRIVING force behind the growth of the Club, your team and our members. Sales Driver Positive Problem-Solver Passionate Team-oriented Energetic Motivating Essential Functions & Responsibilities o Achieve all Club monthly sales goals & non-member closing percentage o Achieve retail sales revenue goals including drinks, bars, etc. o Oversee membership sales initiatives including open houses, special membership events, promotions, closeouts, etc. o Achieve net membership growth through leading effective in-club collection efforts o Resolve and report all incidents of inappropriate behavior being displayed o Capture and retain details on all new membership leads o Responsible for maintaining a clean, professional presentation at all times o Recruit, hire, train, oversee and motivate staff; highly functioning team o Schedule and complete weekly training sessions with your team o Other duties as assigned Qualifications o Bachelor's Degree in Business Administration or related field, preferred o Proven ability to communicate effectively both verbally and written o Must have a valid New Mexico driver's license (with acceptable driving record) and own means of transportation (registered and insured) o Must have managerial experience in service, health, fitness or related industry o PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc. o Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment o Must be able to work weekends and evenings as needed Physical Requirements o Must be able to stand/walk for up to eight (8) hours at a time o Must be able to sit for long periods of time o Must be able to lift and carry approximately 50 pounds o Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write Benefits We are committed to creating a positive and supportive work environment through our comprehensive benefits package: o Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance. o Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year. o Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year. o Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session. o Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family's health needs. o Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000. o Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security. o Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold o Earnings based on minimum expectations - up to $140 o Earnings based on above-average performers - up to $300 o Earnings based on top performers up to - up to $500
    $20k-31k yearly est. Auto-Apply 3d ago
  • Winback/Onboarding Team Lead

    Centerwell

    Team leader job in Santa Fe, NM

    **Become a part of our caring community and help us put health first** The Winback/Onboarding Team Lead provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Lead Sales Support Professional works on problems of diverse scope and complexity ranging from moderate to substantial. **Responsibilities:** + Ensure that Agents and Onboarding staff are completing tasks + Actively monitors Genesys to ensure Agents are adhering to their schedule + Runs reporting for ongoing and completed projects + Assists with coaching and training for Winback and Onboarding associates + Leads new hire training during nesting periods + Hosts meetings with SME's, Agents and other members of the Telesales team + Assists Supervisor with team huddles **Use your skills to make an impact** **Required Qualifications** + Ability to review and monitor reports and ability to analyze trends and patterns + Possess a strong attention to detail, sound critical thinking and follow up skills + Previous sales skills or experience + Ability to manage multiple priorities simultaneously + Ability to present data, concepts, processes, and ideas to teams and leadership + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Knowledge of Medicare or call center processes/practices + Experience in the health care industry + Bachelor's Degree **Additional Information** Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-05-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $59.3k-80.9k yearly 2d ago
  • slot Services Supervisor

    Santa Clara Development Corporation

    Team leader job in Espanola, NM

    About the Role: The Slot Services Supervisor at Santa Clara Resort LLC (SCR) plays a pivotal role in ensuring the smooth and efficient operation of the slot machine gaming area within the hospitality and tourism environment. This position is responsible for overseeing daily slot floor activities, managing a team of slot attendants and technicians, and maintaining high standards of customer service to enhance guest satisfaction. The supervisor will coordinate with maintenance and security teams to promptly address technical issues and ensure compliance with gaming regulations and safety protocols. Additionally, the role involves analyzing slot performance data to optimize machine placement and maximize revenue generation. Ultimately, the Slot Services Supervisor contributes to creating an engaging and enjoyable gaming experience that supports the resort's reputation and business objectives. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher in hospitality, business, or related field preferred. Minimum of 2 years experience in slot operations or casino gaming environment. Strong knowledge of slot machine technology and gaming regulations. Proven leadership or supervisory experience in a customer-facing role. Ability to work flexible hours including nights, weekends, and holidays as required. Preferred Qualifications: Certification in gaming operations or casino management. Experience with slot machine performance analytics and reporting software. Familiarity with customer relationship management (CRM) systems used in hospitality. Bilingual abilities to effectively communicate with a diverse guest population. Prior experience working in a resort or large-scale hospitality environment. Responsibilities: Supervise and coordinate the activities of slot attendants and technicians to ensure efficient slot machine operations. Monitor slot machine performance and troubleshoot technical issues in collaboration with maintenance staff. Ensure compliance with all gaming regulations, safety standards, and internal policies. Provide exceptional customer service by addressing guest inquiries and resolving complaints promptly and professionally. Prepare and analyze daily reports on slot machine usage, revenue, and maintenance needs to inform management decisions. Train and mentor new and existing staff to maintain high operational standards and promote a positive work environment. Collaborate with security personnel to prevent and investigate any suspicious activities related to slot machines. Assist in planning and implementing promotional events and initiatives to increase slot machine engagement. Skills: The Slot Services Supervisor utilizes strong leadership and communication skills daily to manage and motivate their team, ensuring operational excellence and a positive guest experience. Technical skills are essential for diagnosing and resolving slot machine issues quickly, minimizing downtime and revenue loss. Analytical skills are applied when reviewing performance data to make informed decisions about machine placement and maintenance priorities. Customer service skills are critical for interacting with guests, addressing concerns, and fostering a welcoming atmosphere. Additionally, knowledge of gaming regulations and compliance ensures that all activities meet legal standards, protecting both the resort and its patrons.
    $36k-57k yearly est. Auto-Apply 60d+ ago
  • Sales Lead

    Vitamin Shoppe 4.3company rating

    Team leader job in Santa Fe, NM

    The Vitamin Shoppe is looking for a part-time Sales Lead. If you're passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest supplements, and looking for a fulfilling career that doesn't fill all your time-you might be a perfect fit! Ready to take on a leadership role and help others become their best selves, however they define it? Join us in building loyalty and long-lasting relationships with our customers, while creating an easy, personalized, unforgettable in-store shopping experience. Responsibilities At The Vitamin Shoppe you will…. Act as a direct support for your Management Team- executing with excellence. Achieve and exceed daily sales and productivity goals- while supporting others as they do the same. Build loyalty through personalized customer connections creating positively memorable shopping experiences and building baskets -AKA selling. Work with integrity; act as Manager On Duty in absence of Store Manager/ Assistant Manager/Key Holder. Efficiently process customer transactions, merchandise shelves and price products accordingly. Master product knowledge by participating in continuous learning activities. Collaborate with an amazing team of Health Enthusiasts (yeah, that's what we call folks who work with us). Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of product receipts, keep shelves full and products priced accordingly. Be willing to perform additional duties as required. Who You Are…. Enthusiasm and ability to effectively engage customers and Health Enthusiasts A passion for the health & wellness industry A high school diploma, GED, or equivalent combination of experience/instruction Ability to work a flexible schedule (i.e. Holidays, weekends, locations) depending on business needs as a part-time associate The Perks: Generous employee discount Nationwide gym and insurance discounts Nationwide Pet Insurance Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more! Professional Growth Opportunities Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts “VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe -earn free gift cards on a quarterly basis! A competitive monthly bonus / incentive program A 401(k) Retirement Plan Transportation/Commuter Benefits Paid time off Qualifications What we are looking for… A high school diploma, GED, or equivalent combination of experience/instruction Ability to work a flexible schedule (i.e. Holidays, weekends, locations) depending on business needs The listed duties are not intended to be a comprehensive list of all required job duties Who We Are: The Vitamin Shoppe is America's most trusted wellness destination, with a huge assortment of high-quality supplements, proteins, healthy weight support, and more. Ready to join the team? Lifelong wellness starts here.™ Equal Opportunity Policy The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts. Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.
    $26k-32k yearly est. Auto-Apply 57d ago
  • Drilling Field Team Lead

    Woocheen

    Team leader job in Los Alamos, NM

    Job Title: Drilling Field Team Lead - Geologist/Scientist Job Summary:This position is a critical subcontractor on the N3B Los Alamos LLC team and will be providing program management and technical services in support of the ground & surface water monitoring program at the U.S. Department of Energy's Los Alamos National Laboratory. This role will be on-site in Los Alamos, NM. Team Lead Responsibilities:• Oversee drilling/well activities including acting as Person In Charge, preparation of boring logs and evaluation of soil cores• Oversee the drilling/pump subcontractors on well refurbishment/rehabilitation, aquifer testing, wellhead completions and plug & abandonment.• Review and track subcontractor daily reports, and support safety quality audits and findings to confirm subcontractor compliance. Duties/Responsibilities:• Coordinate with the ER operations supervisor of operations management in oversight of the field activities including event notification, site access and permitting.• Assist with plan of the day and maintain detailed technical logbook records of all daily field activities.• Provide construction support including RFI responses, DCNs as applicable, and preparation of completion reports for each project assigned.• Coordinate waste management support.• Coordinate sampling in support of site characterization and waste characterization• Support development of required reports • Provide oversight and random audits of the subcontractors.• Complies with all health & safety policies and practices.• Act as site environment, health and safety representative• Act as site quality assurance representative• Support the operation of the Chromium treatment system for the Interim Measure for plume control. Required Skills/Abilities: • Broad understanding of principles, concepts and techniques in the field of general science; groundwater remediation or drilling/well expertise preferred.• Skill and ability to perform complex professional tasks independently with little instruction.• Ability to work within established policies and procedures, using independent judgment and ingenuity.• Ability to train and mentor more junior staff.• Level of language skills, mathematical skills, communication skills, reasoning ability and computer skills necessary to perform essential functions of the job.• Ability to work in a team-oriented project environment. Education and Experience:• Bachelor's degree in engineering, science, or related technical discipline, or equivalent, Master's preferred; however, a combination of education and/or relevant experience wherein the knowledge, skills and abilities to perform the position's duties and responsibilities have been adequately demonstrated is acceptable. • The career level of the position will be determined by the years of relevant experience, knowledge, skills, and abilities; after a candidate has been chosen. Working Conditions:The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: • Light Work Category - Physical demand requirements are in excess of those for sedentary work. The employee exerts up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently, and/or negligible amount of force constantly to move objects. • The employee is frequently required to stand; walk; sit; use hands to handle or feel, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision and distance vision. During drilling and well maintenance work on site, work often moves to a 7day/12hr (day & night) shift schedule in order to cover 24/7 drilling. Work Environment: While performing the duties of this job, the employee is regularly required to talk or hear. The noise level in the work environment is usually quiet to moderate. This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.
    $34k-68k yearly est. 20d ago
  • HEDIS Operations Supervisor & Analytics

    Intermountain Health 3.9company rating

    Team leader job in Santa Fe, NM

    Leader of an operational team who creates a team environment that delivers superior customer service by hiring and developing high performing and engaged talent. Is a subject matter expert and a point of escalation to remove barriers, meet KPIs and successfully obtain goals. Is a champion of continuous improvement and implementing best practices. Maintain and enhance Access‑based operational workflows, automate Excel reporting, and support dashboarding in modern analytics tools. **Essential Functions** + Responsible for hiring, onboarding, performance management and the development of talent (e.g. training, mentoring, knowledge, skills, tools); provides support, coaching and corrective action, career planning and progression; and is accountable for creating a team culture of engagement, compassion, and diversity. + Management of team expenses including FTE budget allocations; overtime; scheduling and budgeted hours; timecard approval and oversight; and accountability for compensation and incentives. + High leadership acumen (e.g. excellent communication skills, approachable, follows through on commitments, trustworthy, purposeful) and subject matter expertise; representative for product and department; project management; and serves as an escalation point to solve problems and remove barriers. + Responsible for the operational performance of the team including employee metrics; department and company KPIs; obtainment of goals; continuous improvement; compliance to rules and regulations; and the delivery of superior service. + Works closely with Provider Development, physician offices, employer groups and agents to establish better communication and resolves complex customer service and claim issues. + Our team actively uses an **Access database** to manage HEDIS record requests, returned records/issues, and new member requests, with routine **Excel exports** for auditing and external reporting. **Skills** + Accountability + Coaching/Mentorship + Decision Making + Hiring/Onboarding + Innovation + Key Performance Indicators (KPI) + Oral/Written/Interpersonal Communication + People Management + Project Management + Time Management **Minimum Qualifications** + Demonstrated operational experience and proficiency in prior roles. + Demonstrated leadership experience and abilities (proactive, listening, team builder, coach, mentor, trustworthy, accountable, reliable, knowledgeable, growth mindset, continuous learner, compassionate). + Demonstrated high engagement and performance with a passion for leadership and the development and success of others. + Demonstrated ability of a high capacity for variable and challenging work; on-time delivery of high-quality work; time management; and task and project management. + Demonstrated ability to effectively listen and communicate with diverse employees. + Demonstrated alignment with company and department goals and strategies. **Preferred Qualifications:** + Demonstrated leadership experience in a previous operational role. + Bachelor's degree in a business or health related course of study obtained through an accredited institution. Education is verified. + We're looking for a detail‑oriented Data Analyst with advanced **Microsoft Excel** and **Microsoft Access** skills who can transform complex healthcare datasets into clear, actionable insights for quality improvement and HEDIS initiatives. **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, members and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** SelectHealth - Murray **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $27.65 - $43.55 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $34k-46k yearly est. 2d ago
  • BOH Supervisor

    Elevate Entertainment Group

    Team leader job in Santa Fe, NM

    About Us Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun. Job Description The BOH Supervisor assists with leading by direction of the KM and/or the company set standards by providing team members with the communication and tools necessary to create a positive and quality driven environment and guest experience. Provides supervision and direction on shift operations in order to consistently meet or exceed the guest experience in relation to food safety and food quality. Responsibilities include but are not limited to: Assist the KM or GM to provide direction, coaching, and leadership for all BOH cast members including food preparation and production, safety and sanitation, and company policies and procedures. Ensure the freshness of food products through proper product rotation and quality control. Checks food storage and temperatures daily, records the temperatures on the log sheet, and notifies maintenance of any issues. Communicates, implements, and follows up on all changes for food products and kitchen systems and procedures/ if applicable. Performs daily opening, mid and closing operation duties. Attends training for new menu items and training kitchen team members on proper preparation of new menu items. Performs other related duties as necessary or assigned. Skills + Abilities included but are not limited to: Strong written and verbal communication skills to report back to KM and management. Ability to drive each shift and staff member as a positive and focused lead. Ability to follow and lead by directions of KM and company standards. Holds self and others accountable to consistently maintain high-performance standards. Education + Experience + Requirements: HS Diploma or GED certificate required Bilingual Spanish/English Must be at least 21 years of age Minimum of 2 years as a shift lead or sous chef experience preferred Food Safety, State Alcohol and ServSafe Manager certification required Availability to work during holidays, nights, and weekends with increased hours during peak time Physical Requirements: Prolonged periods of standing, walking, climbing stairs Must be able to lift 50 pounds at times Cast Member Benefits: Competitive Pay and Growth Cast Member Perks - discounts on Movies, Attractions, and F&B! Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $39k-67k yearly est. 9d ago
  • BAR SUPERVISOR- JUNIPER STEAKHOUSE

    Tamaya Enterprises Inc. d

    Team leader job in Santa Ana Pueblo, NM

    The Bar Supervisor is responsible for overseeing the bar and lounge areas. The focus will be on training the bar staff to provide excellent guest service while controlling costs. Works directly with the Food and Beverage Manager to focus on supervision, training, hiring, scheduling, quality control, ordering, and inventory while maintaining proper service and staffing levels for the bars and Lounge operations. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new bar staff, ensuring that all staff are consistent and properly trained. Ensures that all food and beverage products served meet the established specifications and standards. Ensures that proper levels of service are provided based on forecasted needs. Responsible for compliance and enforcement of applicable Casino Control Act and Commission regulations and all internal controls governing safe service and storage of alcoholic beverages. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Facilitates and schedules breaks without interruption in guest service. Ensures there is always adequate staff on the casino floor to properly and timely serve all guests. Ensures there is always adequate product in the bars and warehouse, always to ensure products are available for guests. Prepare any verbal or formal written documentation. Assigns Bartenders, Servers, Barbacks, and Beverage Servers to their work areas in the casino and periodically determines that they are working effectively in their assigned areas. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Complete all financial reports as necessary. Logs time and attendance correctly for staff. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Mexico liquor server's license required and a Food Handlers card within 90 days of hire. Minimum of 1-2 years of job-related experience. Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills and a Professional appearance. Comply with the approved company dress code. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Bi-lingual and multi-cultural experience is preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work in inclement weather with outdoor events. Equipment Used Standard commercial restaurant and bar equipment. POS Smartphones Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.
    $40k-68k yearly est. Auto-Apply 27d ago
  • BAR SUPERVISOR- JUNIPER STEAKHOUSE

    Santa Ana Star Casino Hotel 3.9company rating

    Team leader job in Bernalillo, NM

    The Bar Supervisor is responsible for overseeing the bar and lounge areas. The focus will be on training the bar staff to provide excellent guest service while controlling costs. Works directly with the Food and Beverage Manager to focus on supervision, training, hiring, scheduling, quality control, ordering, and inventory while maintaining proper service and staffing levels for the bars and Lounge operations. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new bar staff, ensuring that all staff are consistent and properly trained. Ensures that all food and beverage products served meet the established specifications and standards. Ensures that proper levels of service are provided based on forecasted needs. Responsible for compliance and enforcement of applicable Casino Control Act and Commission regulations and all internal controls governing safe service and storage of alcoholic beverages. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Facilitates and schedules breaks without interruption in guest service. Ensures there is always adequate staff on the casino floor to properly and timely serve all guests. Ensures there is always adequate product in the bars and warehouse, always to ensure products are available for guests. Prepare any verbal or formal written documentation. Assigns Bartenders, Servers, Barbacks, and Beverage Servers to their work areas in the casino and periodically determines that they are working effectively in their assigned areas. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Complete all financial reports as necessary. Logs time and attendance correctly for staff. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Mexico liquor server's license required and a Food Handlers card within 90 days of hire. Minimum of 1-2 years of job-related experience. Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills and a Professional appearance. Comply with the approved company dress code. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Bi-lingual and multi-cultural experience is preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work in inclement weather with outdoor events. Equipment Used Standard commercial restaurant and bar equipment. POS Smartphones Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.
    $35k-46k yearly est. 27d ago
  • Winners Club Supervisor

    Ohkay Casino

    Team leader job in Pueblo, NM

    Assist the Customer Service Manager in all aspects of the customer service, promotions and marketing programs through the Winner's Club staff and Casino Hosts. The position is responsible for supporting implementation, execution, and of all property promotions. Assist in developing customer service programs and training to improve service throughout the casino. Assist in developing new programs for the casino and hotel customer acquisition and develop customer databases for use in marketing promotion and host programs. This position has advanced permissions for the Advantage IGT system, Patron and MGT programs. ESSENTIAL JOB FUNCTIONS: Ensure daily promotions are scheduled in advance and protect the integrity of the promotions. Responsible for paying rewards and prizes, maintain operational supplies, inventory controls of prizes and tracking activity/updates and costs assigned by management. Coordinate operational details and consider all elements necessary to execute exciting and innovative promotions. Oversee day and shift promotional activities, working with other departments to ensure flawless promotional execution. Ensure completion and reporting for all drawings and grand prize/big day components for all promotions. Communicate all necessary information to casino customers about current and upcoming promotions. Coordinate Winner's Club handouts for customer promotional messages. Assists with update telephone on hold messages, exterior sign messages, and help maintain a complete history file of property promotional efforts. Prepares a shift list of winners and promotional information for management. Assist guests with all reasonable customer service requests and resolve guest complaints in person and in writing when required. Assist in the development of a departmental procedures and training manual for the Winners Club operation, data input requirements, system input and promotional drawing or related procedures. Keeps abreast of all promotions and marketing and maintains a file of active or upcoming promotions. Responsible for overseeing the development of exceptional customer service oriented Winners Club department personnel. Assists with employee performance evaluations, may conduct counseling and even disciplinary actions. May assist with schedules plus time and attendance records and approvals. Performs additional duties as assigned. Qualifications JOB REQUIREMENTS: Manages shift promotions, assists with Special Events and implementation. Assist with reports from Winners' Club promotions and Special Events using Player tracking systems, Must be able to handle multiple promotions simultaneously, meet established deadlines and able to work flexible hours. EDUCATION: High school diploma or equivalent and 3 years customer service experience EXPERIENCE: Casino experience in Marketing, Promotions, Public Relations, Special Events, and Advertising is preferred. SKILLS: Good communication skills, both written and verbal, maintain confidentiality, possess excellent interpersonal and leadership skills. Must be proficient in mathematics and have exceptional listening skills. Must be a detail oriented, organized team player and problem solver. Must be a self-starter with a can do approach to problem solving. Must develop and maintain consistent open positive communications with all customers and departments. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision of the Winner's club hosts. Assists with employee performance evaluations, may conduct counseling and disciplinary actions. Reviews and supervises daily schedules, maintains employee attendance and approves daily time sheets. Supervise employees assigned to various special events and or promotions. Work to resolve customer disputes in person or in writing as required by situation. EQUIPMENT TO BE USED: Computers, software, faxes, telephones, calculators, cell phones, and audio/visual equipment. PHYSICAL DEMANDS: Must be able to stand and/or sit for long periods of time and able to lift up to 50 pounds. MENTAL DEMANDS: Must be able to balance numerous tasks at one time and the coordination of various promotional events, this position has a high level of stress at times. WORKING CONDITIONS: Usually will be in a casino environment; in some instances will work outside for promotional or special events.
    $39k-67k yearly est. 20d ago
  • Service Supervisor- Santa Fe

    New Earth Residential LLC

    Team leader job in Santa Fe, NM

    Job Description Service Manager - Santa Fe Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Have you ever dreamed of running a Command Post and leading a team to the rescue? As our Service Supervisor, you'll oversee a network of beautiful apartment communities and manage a team of talented technicians. Your mission? Ensuring lush, perfectly maintained lawns and gardens, as well as well-functioning facilities, all while keeping residents' high-tech appliances in top shape. It's a big responsibility-are you ready to take it on? Highlighted Employee Benefits: Offering mentor program for all team members Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Preferred Knowledge / Experience / Ability: Capable of following precise oral and written instructions. Strong leader dedicated to delivering exceptional customer service. Self-motivated, able to set priorities, manage time effectively, and achieve assigned goals independently. Problem solver skilled in handling unexpected issues and adapting to priority changes in a fast-paced environment. Collaborative team player with strong communication, organizational skills, and the ability to engage with on-site staff, residents, supervisors, corporate associates, and vendors effectively. Fluent in English; bilingual candidates are encouraged to apply. Skilled in tracking and managing inventory of materials and parts. Physically able to lift up to 50 lbs., including work with chemicals. Proficient in intermediate math, necessary for financial records, budgeting, and fiscal reporting. Available for emergency calls during nights and weekends as needed. Demonstrated proficiency in Outlook, Excel, Word, and internet tools. Attentive to community needs with a strong commitment to maintaining common areas and amenities. Requires a high school diploma or equivalent, along with a solid foundation in business practices. CPO Required Universal Preferred Responsibilities: Residential Standards: Provides support by performing general maintenance duties, including: Available for "on-call" duties as needed. Accountable for the independent and timely completion of service requests in occupied apartments, adhering to established company and property standards. Oversees all aspects of property maintenance, focusing on resident satisfaction and contributing to occupancy goals. Engages in preventive maintenance programs and manages the ongoing maintenance and repair of all mechanical systems to preserve the property's value. Ensures that grounds and common areas are kept clean and well-maintained at all times. Performs additional related duties and responsibilities as assigned. Adheres to all safety precautions while executing tasks. Provides courteous and friendly service to residents, ensuring a 5-star experience. Community Inspections and Quality Assurance Review: Conducts new construction walkthroughs as required. Collaborates with landscapers monthly to ensure outstanding curb appeal. Performs quarterly inspections of trash chutes, if applicable. Participates in annual walkthroughs with construction and management teams. Prepares thoroughly for HUD inspections. Financial Performance: Assists in the bidding process for new contracts. Ensures the successful completion of annual capital expense projects. Cultivates and maintains strong relationships with vendors and contractors. Implements effective strategies to reduce maintenance-related costs. I acknowledge that I can perform the essential functions listed above for the Service Supervisor position without any accommodation. Please complete the below link to be considered for the position: ******************************************************************************************* Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: Building Community: Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community. Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation. Enhancing Environments: Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment. Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together. Channeling Resources: Forge connections with vendors and potential partners, establishing communication channels to support our community's needs. Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders: Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles. Guide interested residents through the sign-up process, nurturing the next generation of community leaders. Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here .
    $36k-58k yearly est. 3d ago
  • Team Lead - Surgery Care Coordinator

    Eye Associates of New Mexico 4.2company rating

    Team leader job in Santa Fe, NM

    The NNM - Team Leader for the Surgery Scheduling Department oversees daily scheduling operations to ensure safe, efficient, and timely coordination of surgical procedures. Assures efficient scheduling with a focus on the patient-centered service, high standards of accuracy and collaborative communication. In conjunction with the Regional Manager, Surgery Scheduling Trainer and Director of Patient Access, identifies areas of improvement, new or additional training needs and supports or may perform standardized audits on surgery scheduling processes. Serves as a resource for all surgery care coordinators, physicians and other staff involved in the care of the surgical patients. Maintains supplies and interacts with vendors. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Extensive responsibility and oversight of daily surgery scheduling operations to include the workflow of surgery schedulers, ensuring all procedures are scheduled accurately and in compliance with EANM policies Provides on-site supervision for assigned surgery scheduling staff Performs all functions on the surgery care coordinator job description Demonstrates daily through actions and dialogue that the patient's needs and our care for them is our primary concern Ensures accuracy of surgical case information and reviews case requests for completeness, correct CPT/diagnosis codes, required equipment, and special instructions Communicates with surgeons to assure surgery scheduling services provided meet their needs In conjunction with the Regional Surgery Scheduling Manager, is a primary resource in resolving escalated scheduling issues, conflicts, last minute changes, cancellations, and surgeon or patient concerns Contributes to continuing performance and process improvement initiatives Makes recommendations regarding staffing level and handles call ins when Manager is out. Maintains surgery scheduling supplies and interacts with vendors for drops, kits, etc. May participate in the creation and maintenance of surgical block, interfaces with the surgery block committee and ASC Director for surgeon and surgery dates, keeping Manager and Director informed Serves as SCC resource keeping current on all aspects of our surgeries performed in our surgical facilities and process modifications Reviews daily surgery reports and assesses the operational processes and performance of the departments Participates in Management/Leadership Team's Action Plan development and meetings Provides input to the Manager/Director on staff members' performance concerns and evaluations and assists in the process Assists with and prepares staff schedules for daily surgery scheduling coverage when requested Deals with patient complaints to achieve appropriate resolution and updates Manager and/or Director of decisions. Consults with Manager or Director before communicating decisions in difficult patient situations Supports training initiatives for non-clinical support staff members Provides assistance with on-site supervision for assigned non-clinical support staff. Accepts responsibility for timely arrival and readiness for work at assigned station Consistently exhibits behaviors which create a high level of patient and employee satisfaction, which maintains the credibility, integrity and positive image which in turn supports the mission, goals and operations of Eye Associates and contributes to continuous performance improvement The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment. Other Duties as assigned SKILLS/QUALIFICATIONS: High School diploma required Successful completion of the EANM Insurance Test Achievement of the CCOA certification preferred Must work well as a member of a team Experience in Microsoft Office and other computer experience Experience and/or training in bookkeeping is preferred Knowledge of Medical Terminology with 2 years of healthcare experience Must be cross-trained and proficient in all surgical subspecialties Successful completion of the Ophthalmology Home Study course and the LMS Customer Service program Must demonstrate the ability to interact with the public in a pleasant, helpful and professional manner Successful completion of the CPSS, the national Certified Patient Service Specialist (CPSS) exam and is expected to maintain the certification by completing all required CE hours within the timeframe designated by the CPSS program PHYSICAL REQUIREMENTS: Requires the ability to speak, listen, develop and communicate written and verbal materials. Req. #2798
    $58k-85k yearly est. Auto-Apply 3d ago
  • FOH Supervisor

    Elevate Entertainment Group

    Team leader job in Santa Fe, NM

    About Us Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun. Job Description The FOH Supervisor assists and provides excellent guest experience to our guests by overseeing the quality and consistency of our service, food and beverage, overall operation, and maintenance of the venue. They are responsible for every job function in the venue and as such must be able to personally perform and train others in every job function and support team members' training. Responsibilities include but are not limited to: The ability to provide supervision during assigned shifts Provides cast members, and guests with a positive experience and atmosphere Monitors speed of service to ensure a positive guest experience Supervise daily shifts to ensure standards, product quality, and cleanliness is maintained Assist in the training of cast members, including new hires as well as existing team members Assists with cleanliness and organization of the venue Ensures proper cash handling procedures are followed Performs other related duties as necessary or assigned Skills + Abilities included but are not limited to: Strong written and verbal communication skills High guest satisfaction expectations and focus Self-motivated and results driven Holds self and others accountable to consistently maintain high-performance standards Education + Experience + Requirements: HS Diploma or GED Certification Must be at least 21 years of age Minimum of 1 year full-service restaurant supervisory experience preferred Meets Ring Up Program requirements Food Safety, State Alcohol certification required Availability to work during holidays, nights, and weekends with increased hours during peak times Physical Requirements: Prolonged periods of standing, walking, climbing stairs Must be able to lift 50 pounds at times Cast Member Benefits: Competitive Pay and Growth Cast Member Perks - discounts on Movies, Attractions, and F&B! Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $39k-67k yearly est. 42d ago
  • Bar Supervisor- Juniper Steakhouse

    Tamaya Enterprises Inc. D

    Team leader job in Santa Ana Pueblo, NM

    The Bar Supervisor is responsible for overseeing the bar and lounge areas. The focus will be on training the bar staff to provide excellent guest service while controlling costs. Works directly with the Food and Beverage Manager to focus on supervision, training, hiring, scheduling, quality control, ordering, and inventory while maintaining proper service and staffing levels for the bars and Lounge operations. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new bar staff, ensuring that all staff are consistent and properly trained. Ensures that all food and beverage products served meet the established specifications and standards. Ensures that proper levels of service are provided based on forecasted needs. Responsible for compliance and enforcement of applicable Casino Control Act and Commission regulations and all internal controls governing safe service and storage of alcoholic beverages. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Facilitates and schedules breaks without interruption in guest service. Ensures there is always adequate staff on the casino floor to properly and timely serve all guests. Ensures there is always adequate product in the bars and warehouse, always to ensure products are available for guests. Prepare any verbal or formal written documentation. Assigns Bartenders, Servers, Barbacks, and Beverage Servers to their work areas in the casino and periodically determines that they are working effectively in their assigned areas. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Complete all financial reports as necessary. Logs time and attendance correctly for staff. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Mexico liquor server's license required and a Food Handlers card within 90 days of hire. Minimum of 1-2 years of job-related experience. Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills and a Professional appearance. Comply with the approved company dress code. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Bi-lingual and multi-cultural experience is preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work in inclement weather with outdoor events. Equipment Used Standard commercial restaurant and bar equipment. POS Smartphones Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.
    $40k-68k yearly est. Auto-Apply 25d ago

Learn more about team leader jobs

How much does a team leader earn in Santa Fe, NM?

The average team leader in Santa Fe, NM earns between $25,000 and $94,000 annually. This compares to the national average team leader range of $37,000 to $126,000.

Average team leader salary in Santa Fe, NM

$49,000

What are the biggest employers of Team Leaders in Santa Fe, NM?

The biggest employers of Team Leaders in Santa Fe, NM are:
  1. Sedgwick LLP
  2. Burlington
  3. H&R Block
  4. Eye Associates of New Mexico
  5. Molina Healthcare
  6. Pearson
  7. Merck
  8. Centerwell
  9. Datavant
  10. Govcio
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