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Become A Team Leader/Trainer

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Working As A Team Leader/Trainer

  • Training and Teaching Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Thinking Creatively
  • $55,000

    Average Salary

What Does A Team Leader/Trainer Do At Virginia State Government

* The primary responsibilities of this position focus on counter and courtroom duties to include training, spot checking, and reviewing counter and courtroom status.
* Additional duties include assisting in training deputy clerks in all aspects of the division activities, including performance feedback, documenting the training process and providing supervisors with performance feedback, assisting with writing observation reports, developing and keeping up-to-date job and training aids, and delivering mini-training sessions to staff as needed.
* Responsible for closing out register clerks and completing the daily deposit when scheduled.
* Also, assists supervisors in overseeing case processing, performing courtroom rotation duties, processing magistrate work and mail, checking dockets, and assuming additional responsibilities as needed or required by management.
* Minimum Qualifications
* High school diploma or equivalent required, some college preferred.
* Court experience highly desired, most competitive applicants will have some court, office or training related experience.
* Applicants should be highly organized, like working in a fast-paced environment and be able to learn new tasks quickly.
* Must be willing to assist the public in a courteous and efficient manner and be a team player who assists others.
* Must be proficient in the use of Microsoft Office Suite computer software.
* Some flexibility in work hours is required.
* Special Requirements
* All employees will receive a 15% salary supplement in addition to the state salary.
* Applicants must pass pre-employment tests, including data entry, and a criminal background check in order to be considered for employment.
* Special Instructions to Applicants
* State application, resume and cover letter required.
* STATE APPLICATION MUST BE FULLY COMPLETED IN ORDER TO BE CONSIDERED.
* Applicants must apply online.
* Only interviewed applicants will be notified of the filling of the position.
* No phone calls or e-mails regarding application status.
* The Virginia Judicial System is an equal opportunity employer, committed to diversity in the workplace.
* We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
* Applicants who need accommodations for an interview should request this in advance.
* All candidates are subject to a criminal history background check before being offered employment.
* Contact Information
* Name
* Jewel Jefferson
* Phone
* NO PHONE CALLS OR E
* MAILS REGARDING APPLICATION STATUS.
* Email
* We do not accept documents via mail or email; you must apply online in order to be considered. jjefferson@vacourts.gov
* Working Title:
* Deputy Clerk, Criminal Division Team Leader/Trainer
* Role Title:
* Non
* Classified
* Job Open Date:
* Job Close Date:
* Open Until Filled:
* No
* Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?:
* No
* Hiring Range:* $39,640 + 15% county stipend
* Agency:
* General District Courts (114)
* Agency Website:* www.courts.state.va.us
* Location:
* Fairfax County
* Position Number:
* Job Posting Number:
* Type of Recruitment:
* General Public
* G
* Does this position have telework options?:
* No

What Does A Team Leader/Trainer Do At B-Stock Solutions

* Liaise with Listing Team Manager, implementation team and client in order to understand and strategize best practices for timely listings and client needs.
* Coordinate with Listing Team Manager in addressing client distribution amongst listing team members, as well as structuring secondary and tertiary backups.
* Work and list for new clients to understand, streamline and create processes for listing until finalized and ready to hand off to Listing team.
* Apply processes from implementation into structured guides for both listing proficiency and Quality Assurance needs.
* Train listing team members through visual, written and assessment interaction.
* Work hand-in-hand with listing team members through initial exposure to new sites/clients, assuring that procedures are understood before handing off permanently.
* Coordinate with team members to assess changes and improvements for client sites.
* Updating and improving guides and processes to facilitate evolving client needs.
* Create a timeline per client, which covers initial launch, process assessment, QA and Listing guides, automation and updating guides to incorporate updated process w/automation.
* Coordinate with automation specialist in creating scripting and upload processes that address client needs and improve listing processes for Listing team members.
* Prepare schedules for training of new Listing team members, which includes B
* Stock training, Listing team training and learning client sites.
* Coordinate with QA team members to assess and evaluate lister proficiency with regards to specific client sites.
* Assess team needs and coordinate with Listing Team Manager to address labor needs

What Does A Team Leader/Trainer Do At Regions Bank

* Successfully complete internal training and coaching requirements within designated time period
* Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions solutions
* Provides consistent and timely coaching and guidance to junior level bankers to assist with strengthening their product knowledge and identifying customer needs
* Resolves escalated customer and associate issues, primarily in Branch Manager's absence.
* This may include scheduling, counseling associates, and input into hiring decisions
* Achieves required levels of outbound phone calls associated using generated customer and prospect lead lists and prior customer conversations
* Ensures a consistent optimal customer experience, including handling customer’s transactional needs.
* This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
* Ownership and resolution of customer issues
* Refers customers to an internal team of experts when additional financial goals and needs are recognized
* Ensures safe and sound banking practices including adherence to all applicable laws and regulations
* This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
* This position is incentive eligible.
* This position requires registration with the national Mortgage Licensing System and Registry (NMLS).
* Please refer to (http://mortgage.nationwidelicensing.org) for more information

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How To Become A Team Leader/Trainer

Training and development specialists need a bachelor’s degree, and most need related work experience.

Education

Training and development specialists need a bachelor’s degree. Specialists may have a variety of education backgrounds, but many have a bachelor’s degree in training and development, human resources, education, or instructional design. Others may have a degree in business administration or a social science, such as educational or organizational psychology.

In addition, as technology continues to play a larger role in training and development, a growing number of organizations seek candidates who have a background in information technology or computer science.

Work Experience in a Related Occupation

Related work experience is important for most training and development specialists. Many positions require work experience in areas such as training and development or instructional design, or in related occupations, such as human resources specialists or even teachers.

Employers may prefer to hire candidates with previous work experience in the industry in which the company operates. However, some employers may hire candidates with a master’s degree in lieu of work experience. Increasingly, employers prefer candidates with experience in information technology, as organizations introduce more e-learning, mobile training, and technology-based tools.

Licenses, Certifications, and Registrations

Many human resources associations offer classes to enhance the skills of their members. Some associations, including the Association for Talent Development and International Society for Performance Improvement, specialize in training and development and offer certification programs. Although not required, certification can show professional expertise and credibility. Some employers prefer to hire certified candidates, and some positions may require certification.

Advancement

Training and development specialists may advance to training and development manager or human resources manager positions. Workers typically need several years of experience to advance. Some employers require managers to have a master’s degree in a related area.

Important Qualities

Analytical skills. Training and development specialists must evaluate training programs, methods, and materials, and choose those that best fit each situation.

Creativity. Specialists should be creative when developing training materials. They may need to think of and implement new approaches, such as new technology, when evaluating existing training methods.

Instructional skills. Training and development specialists often deliver training programs to employees. They use a variety of teaching techniques and sometimes must adapt their methods to meet the needs of particular groups.

Interpersonal skills. Specialists need strong interpersonal skills because delivering training programs requires collaboration with instructors, trainees, and subject-matter experts. They accomplish much of their work through teams.

Speaking skills. Speaking skills are essential for training and development specialists because they often give presentations. Specialists must communicate information clearly and facilitate learning by diverse audiences.

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Team Leader/Trainer jobs

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Top Skills for A Team Leader/Trainer

CustomerServiceRepresentativesNewProceduresSafetyTrainingProgramComplianceFinancialSuperviseTrainingMaterialsCustomerSatisfactionCompanyPoliciesLogisticsDataEntryAdditionalTrainingPowerpointPhoneCallsLossEmergencyCommunicationSkillsTrainingClassesAudit

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Top Team Leader/Trainer Skills

  1. Customer Service Representatives
  2. New Procedures
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Managed team of customer service representatives in call center environment, while professionally adhering to company and client policies and procedures.
  • Provided training on safety, new procedures, updates, and other company required courses.
  • Maintained premiere donor care, safety, and satisfaction during the blood collection process.
  • Build annual training program and prepare teaching plans.
  • Served in a RN/LPN capacity while overseeing blood collection operations as well as managing compliance and quality control initiatives.

Top Team Leader/Trainer Employers

Team Leader/Trainer Videos

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