The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**ALL ABOUT TARGET**
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (***********************************
**ALL ABOUT SERVICE & ENGAGEMENT**
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
**At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a** **career. The role of a Service and** **Engagement TeamLeader can provide you with the** **skills and experience of** **:**
+ Guest service fundamentals,experience building a guest first team culture and driving loyalty programs
+ Guest engagement; problem solving and resolution
+ Retail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
+ Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
+ Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
**As a** **Service and Engagement TeamLeader, no** **two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**
+ Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
+ Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service,resolution, driving loyalty and cleanliness standards.
+ Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
+ Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload,to deliver on store sales goals,guest engagement and troubleshoot opportunity areas as needed throughout the day.
+ Support Target Loyalty Programs to ensure your team caneducate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
+ Support your direct leaderbyfollowing-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
+ Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
+ Personalize recognition and appreciationof your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
+ With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
+ Quickly respond to anyconcerns with aguests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
+ Ensureyour teammembers stay up-to-date on upcoming major promotions, brand launches and events.
+ Evaluate candidates for open positions and develop a guest-centric team.
+ Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts,holidays and weekends).
+ Support and enableteam membersto deliver pick up and drive uporders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
+ Demonstrate a culture of ethical conductand compliance; lead team to work in the same way and hold others accountable to this commitment.
+ Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
+ Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
+ Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
+ Lead by thanking guests and let them know we're happy they chose to shop at Target.
+ Model the execution of physical security processes in order to enhance the instore security culture.
+ Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices
+ If applicable, as a key carrier, follow all safe and secure training and processes.
+ Address all store emergency and compliance needs.
+ All other duties based on business needs
**WHAT WE ARE LOOKING FOR**
**This m** **ay** **be the right job for you if:**
+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
**The good news is** **that we have some amazing training that will help teach you everything you need to know to be a** **Service and Engagement** **Team** **Lead** **er** **.** **But** **,** **there are a few skills you should have from the get-go:**
+ High school diploma or equivalent
+ Must be at least 18 years of age or older
+ Previous retail experience preferred, but not required
+ Lead and hold others accountable
+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a team
+ Manage workload and prioritize tasks independently and with a team
+ Welcoming and helpful attitude
+ Effective communication skills
+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Access all areas of the building to respond to guest or team member issues
+ Interpret instructions, reports and information
+ Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
+ Climb up and down ladders as needed
+ Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$20.5-34.9 hourly 2d ago
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Team Leader Maintenance
Lamb Weston 4.4
Team leader job in Twin Falls, ID
Title: TeamLeader MaintenanceLocation: Twin Falls, ID
You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Summary
Oversee all aspects of the maintenance department, production lines and affiliated equipment, building and grounds. Schedule work and manpower to meet production demands., maintain the preventative maintenance system and work toward meeting or exceeding the plants safety and uptime goals. Control maintenance expenses by monitoring overtime and parts expenses weekly. Establish and maintain mechanical integrity and equipment reliability programs to ensure employee safety provide environmental security and maximize the plant's availability, product quality, and cost effectiveness. Other primary duties include ownership of the plant's PM/PdM activities; leadership of equipment performance tracking and repair/improvement prioritization; technical guidance and coaching of mechanical craftsmen; and engineering support of maintenance and capital projects.
Plan and schedule work force efficiently for utilization of employees.
Monitor downtime occurrences to maintain consistent operations.
Monitor the efficiencies of the production lines, paying special attention for maintenance and mechanical trends.
Train, motivate and direct employees to adhere to safe work methods and standard
procedures to ensure efficient utilization of employees.
Promote teamwork to achieve Company's goals and objectives
Maintain a cooperative working relationship with USDA officials
Control labor costs
Purchase of supplies and repair parts ensuring quality
Control departmental overtime
Monitor the machinery and equipment to ensure safety of the employees
Enforce the plant's safety program.
Compliance to all OSHA safety regulations and standards
Maintaining equipment for efficient operation within maintenance budget; operating within the constraint of the union contract and USDA regulations
Seek continuous improvement in the Maintenance Department employees and the efficiencies of the production lines.
Assumes full ownership of predictive and preventive maintenance activities including oil analysis, vibration analysis, engine-compressor analysis, and infrared thermography.
Continuously evaluates PM/PDM activities and frequencies to ensure optimum use of manpower and resources in maximizing equipment reliability.
Involve all associates in a team concept, keeping personnel safety, food safety and uptime as the top priorities.
Other duties as assigned.
Basic & Preferred Qualifications
Education/ Certifications: (Required & Preferred)
High School Diploma or General Education Degree (GED) preferred.
Skills and Experience:
3-5 years of previous maintenance experience preferred
Previous supervisory experience required
Ability to read and interpret documents such as safety rules, blue prints, schematics, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge and experience with Preventative Maintenance programs. Knowledge of Electronic and Electrical principles.
Experienced at writing: employee appraisals/evaluations, Maintenance procedures and Job Descriptions.
Must be computer literate.
CAD/Drafting experience desirable.
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services - mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Job Requisition ID: Req-258827Time Type: Full time The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs. Anticipated Close Date: 11/30/2025In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $76,420.00 - $114,640.00
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
$31k-41k yearly est. Auto-Apply 14d ago
Production Team Leader
Glanbia PLC 4.4
Team leader job in Twin Falls, ID
Production TeamLeader - Night Shift Glanbia Join this dynamic team focused on delivering better nutrition for every step of life's journey The Opportunity Oversees daily production operations, coach and develop hourly employees, identify and implement process optimization projects. Provide the leadership that ensures all employees on shift can improve and sustain a zero loss work culture that drives out injuries and ensures products are safe and meet quality specifications. Manage all aspects of shift plant operation ensuring budget, output, and continuous improvement by engaging all employees. This permanent position will report to the Production Manager.
The required shift for this role is Wed - Friday & every other Saturday, 4pm - 4am.
* Assist management in ensuring plant productivity, quality, and safety standards are met.
* Maintain plant safety programs to ensure the safety of all employees and products.
* Utilizes GPS processes, driving zero losses and upholds the culture of Glanbia non-negotiables
* Coordinate production within budget parameters.
* Ensure all plant employees are responsible and accountable to maintain Glanbia GMP and site standards which include FDA, USDA and Idaho state standards.
* Ensure product quality and food safety by ensuring plant employee's sustains quality systems. ( HAACP, SQF, SOP, GMPs)
* Schedule and coordinate shifts and employees' work schedules.
* Conduct audits to ensure employees are performing tasks according to Standard Operating Procedures (SOP).
* Perform inventory checks and sampling.
* Coordinate, with logistics, warehouse and shipping.
* Provide performance coaching to and development of hourly employees.
* Ensure troubleshooting capabilities are developed with all operators and maintenance personnel.
* Liaise with maintenance department in developing preventive maintenance schedules, and make decisions regarding emergency maintenance.
* Ensure adherence to production schedule.
* Conduct employee meetings, supervise production workforce and assist in employment resolution.
* Demonstrate professionalism in verbal and written communication and in behavior.
* Complete TL Standard work lists and tasks each shift
* Ensure equipment is operated according to centerline control and reporting process
* Report out on plant performance as part of daily review and staff meetings.
* Perform hourly employee PDP process and provide feedback periodically on performance, including disciplinary and attendance occurrences.
* Provide performance coaching to and development of hourly employees.
The Skills you will bring to the team
* Bachelor's degree in a hard science preferred but not required; a minimum of three years related experience and/or training; or equivalent combination of education and experience.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectively before groups of customers or employees of organization.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Ability to apply concepts of basic algebra and geometry.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to prioritize tasks, handle multiply projects simultaneously and delegate assignments to others.
* Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
* Participate in proactive team efforts to achieve departmental and company goals.
* Provide leadership to others through example and sharing of knowledge/skill.
* Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
* Must complete Glanbia's Team Lead certification program.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!
Where and how you will work
The opportunity will be based in Twin Falls, ID.
What we would like to offer you!
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.
About Glanbia
Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide.
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
At Glanbia, our culture celebrates individuality, knowing that together we are more.
Nearest Major Market: Idaho
Nearest Secondary Market: Twin Falls
$36k-45k yearly est. 60d+ ago
Behavioral Health ACT Team Lead
Family Health Services Corporation 3.6
Team leader job in Twin Falls, ID
Full-time Description
The ACT team lead serves as the supervisor of all clinical aspects of the Assertive Community Treatment program by directing, supervising and monitoring the work of clinical and community support staff in the assigned program. Is the team lead for the multidisciplinary ACT team by facilitating the weekly team meetings, helps manage team schedules and maintain program fidelity. Leads and trains counselors/social workers, and/or interns engaged in related therapeutic/patient care activities. Has a small case load of adult (ages 18 and up) patients providing clinical services both in the community and office setting. Position requires program administration skills and high degree of independent decision-making. 40 hour work week and on-call after hours/weekend/holiday that are shared with other team members. There will be extra pay for on call hours/weekends/holidays. There will also be a $8,000 stipend.
$57,000 - $85,250 DOE.
Sign on Bonus:
$10,000 paid out after 30 days of employment.
Longevity bonus:
$10,000 after one year of full-time employment.
$10,000 after two years of full-time employment.
$10,000 after three years of full-time employment.
Production bonus also available.
MINIMUM QUALIFICATIONS:
Master's degree in Counseling, Social Work, or an equivalent field. Current State of Idaho Clinical Social Worker/Counselor/MFT license in good standing required or license eligible. Minimum 3 years of clinical experience. Idaho State licensure certification to provide supervision, or eligible to obtain supervision certification, is required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Ability to initiate community collaboration and relationships.
Ability to problem solve and communicate with a diverse group of persons and educational backgrounds.
Knowledge and understanding of graduate level, evidence based mental health counseling principles, methods, procedures, and standards for adults.
Interviewing and psychological/developmental evaluation skills.
Skill in preparing and maintaining patient records.
Knowledge of clinical operations and procedures for the age groups being treated.
Ability to create, compose, and edit written materials.
Ability to make administrative/procedural decisions and judgments.
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to evaluate the progress of therapeutic programs and to make individual modifications.
Knowledge of crisis intervention techniques.
Knowledge of the principles and methods of social and vocational rehabilitation as they relate to SUD clinical practices.
Ability to observe, assess, and record symptoms, reactions, and progress.
Knowledge of legal and ethical issues related to patients' rights.
Knowledge of community support services and funding agencies.
Knowledge of community health care and vocational services.
Ability to communicate and problem solve effectively with multidisciplinary team.
Ability to cross-train other team members as appropriate to patient care.
DESCRIPTION OF DUTIES:
Position requires: a) provision of intensive mental health services and treatment planning for adults with SPMI in an outpatient clinical and community environment; b) provision of professional leadership in the determination of appropriate therapeutic approaches and methods; c) planning and implementing outreach/education programs, workshops, and activities; d) supervising clinical activities of program therapists and community support staff e) facilitate weekly meetings and collaboration between team members f) establishment and maintenance of case files and related documents for clinical and legal purposes.
Collaborates with the BH Director and ACT team in program development of continuum of care for program participants.
Directs day to day clinical operations of ACT services.
Schedules and facilitates ACT team meetings.
Manages staff scheduling to assure appropriate coverage (evening, weekends, holidays, on-call, etc.)
Completes annual employee reviews for ACT therapists.
Collaborates with BH Director to address any program barriers or concerns to ensure services maintain ACT fidelity
Oversees Peer Review process for program documentation, reporting summary and/or concerns to the BH Director.
Leads the screening process for referrals and determines if patient meets administration criteria for the program.
Provides psychotherapy/counseling, skills building to patients and families as appropriate to the ACT model; prepares treatment plans, discharge plans, and follow-up care programs; provides therapeutic crisis intervention and emergency services as required.
Collects data about patients through interview, case history, screenings, and/or observational techniques; evaluates data to identify causes of problems and to determine proper level of care or referral to other specialists.
Consults with other therapists and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; refers clients to appropriate service agencies as required.
Provides and/or arranges for SUD interventions as appropriate for patients in a crisis condition and for those with serious disturbance problems.
Refers clients to appropriate social service agencies for financial assistance and other required services.
Follows up to determine reliability of treatment used; changes method and degree of therapy when indicated.
Establishes and maintains case files, referrals, and other related documents for the treatment of clients; prepares related documentation for civil commitment hearings or other legal proceedings; keeps abreast of patient data to ensure appropriate treatment and care are delivered.
Consults with other legal and treatment agencies and individuals in relation to patient/client records, rights, and responsibilities.
Plans and facilitates community outreach and education activities, as appropriate to the position; serve as a liaison and representative to community organizations and schools.
As appropriate to the position, performs various administrative functions such as preparing reports and correspondence; may participate in a variety of research projects to develop service plans, and may propose changes to program policies and procedures.
May provide formal teaching, consultation, and in-service training to relevant professionals in immediate and proper handling of and/or referral of a variety of matters.
Establishes and maintains contact with the Idaho ACT CoE for ongoing consultation and program organizing.
Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
SAFETY:
Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
COMPLIANCE (MEDICARE):
Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.
Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.
PATIENT CENTERED MEDICAL HOME (PCMH):
Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.
PROCEDURE COMPLIANCE:
Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.
$57k-85.3k yearly 60d+ ago
Sr. Supervisor Food Safety and Quality
McCain Foods USA 4.7
Team leader job in Burley, ID
Sr. Supervisor Food Safety and Quality
Position Type: Regular - Full-Time
Burley
Grade: Grade 05
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
The Sr. Supervisor (Hygienist) provides direction / leadership for factory GMP, sanitation, Pest Control and hygienic design programs. This position ensures that the Quality Management System is consistently applied throughout the factory within the guidelines of hygienic practices. The function is the guardian of hygiene and sanitation compliance in the facility. This position requires an in-depth knowledge of sanitation/GMP principles, methods, and technology.
What you'll be doing.
Ensures that factory sanitation programs are effectively implemented, validated, and maintained to ensure that all products are manufactured in a sanitary environment.
Ensures that in partnership with the sanitation team, validated SSOPs (Sanitation SOPs) are in place for all sanitation and cross-contact (including allergen) management needs
Actively involved in hygienic design and zoning review process at the factory for existing and new processes as well as the facility structure, including early management of design and capital review process.
Leader of the factory HACCP and Food Safety teams. Duties include identification of hazards and controls related to processes and environment, supporting PRP verification activities and providing the link with these activities back to the Food Safety team.
Leads the completion of root cause analysis for product or plant events relating to hygiene (Biological, physical or chemical in nature)
Conducts Food Safety Risk Assessments to ensure conforming plant operations
Oversees all certification programs to ensure compliance against schemes or protocols
Works with Quality and Food Safety Manager on product innovation and ingredient changes
Manages the internal audit program with a cross functional team
Internal and external audit prep: Responsible for ensuring compliance for AIB & BRC while driving continuous improvement for Quality
What you'll need to be successful.
B.S. Degree in Microbiology, Food Science /Technology, Food Sanitation or related field required.
Minimum of 4 years in Food Plant Sanitation / Supervisory experience preferred.
Knowledge in Food Safety, sanitation practices, FSMA HACCP / 5S & GMP (Good Manufacturing Practices) and SSOP writing.
Prefer individual with AIB/ASI or some other professional GMP/Sanitation training.
Prefer individual completed Pest control training (i.e. State Pesticide Certification, Purdue Correspondence Course).
About the team.
Reporting to the Food Safety and Quality Manager, the Sr. Food Safety and Quality Supervisor will have a direct report team of 3, while supporting the technicians on shift as well.
About McCain.
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Compensation Package
: $81,600.00
-
$108,900.00 USD annually + bonus eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.
Benefits
: At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please
let us know
and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's
Global Privacy Policy
and
Global Employee Privacy Policy
, as applicable. You can understand how your personal information is being handled
here
.
Job Family: Manufacturing
Division: NA Operations
Department: Burley Quality
Location(s): US - United States of America : Idaho : Burley
US - United States of America : Idaho : Boise
US - United States of America : Idaho : Fruitland
US - United States of America : Idaho : Nampa
Company: McCain Foods USA, Inc.
$81.6k-108.9k yearly 60d+ ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Team leader job in Twin Falls, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete TeamLeader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$37k-71k yearly est. 8d ago
Lead Waxing Specialist | Esthetician / Cosmetologist
NOW HIRING! "This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
* Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
* Supervises and trains team members on workstation operations.
* Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
* Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
* Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
* Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
* Conducts on-boarding and training.
* Provides feedback and recognizes employees.
* Ensures employee personal and uniform cleanliness.
* Apprises management of potential employee issues.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
* Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete TeamLeader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
$22k-38k yearly est. 10d ago
FSQ Supervisor- Clif Bar
Mdlz
Team leader job in Twin Falls, ID
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Ensures effective deployment of MDLZ risk based Food Safety management program from design to execution covering, Internal Manufacturers, External Manufacturers, Suppliers and Trade Mark Licensing agreements
How you will contribute
You will:
Support BU's operation to Global Quality Policies and capture operational feedback to help keep them up to date
Deploy Food Safety programs in area of responsibility (BU/Category/Corporate)
Ensure Risk Assessment is employed as the key decision making approach for Product, Process and Package Design Safety
Risk-based Food Safety verification for Suppliers, internal/external plants and warehouses.
Support effective management of operational Food Safety challenges at factories including disposition decision making based on risk assessment and advice on risk management interactions with authorities.
Influence and partner with cross functional peers, effectively communicating how Food Safety supports our company values
Implement a Food Safety culture across the organization
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Proven track record of delivering risk based Food Safety Programs to drive commercial outcomes, ideally within FMCG environment
Ability to influence Food Safety strategy providing operational observations and practical input that translates into significant business benefit
Collaborator who can land the agenda through working effectively across functions, geographies, and with partners both internal and external
A culture of restless curiosity and a continuous improvement mentality
An internal network that allows for effective communication, influencing and stakeholder engagement
More about this role
What you need to know about this position:
· Conduct GMP and food safety inspections and management team.
· Maintain the pathogen environmental monitoring program.
· Manage of the hold and release program of finished product and ingredients/packaging material.
· Support the review of COAs and the release of ingredients and packaging material.
· Prepare hold reports and root cause analysis.
· Review all lab results for issues and completion and maintain the trackers.
· Estimate supply costs for budget purposes.
· Manage reporting and communication of weekly KPIs, and KAIs, scheduling, and process logs
· Maintain product quality forms and documents.
· Support lab staffing needs as support and back-up, including planning weekly assignments, arranging temps when needed, troubleshooting and maintaining lab equipment.
· General plant support for new products and R&D trials.
· General plant troubleshooting including investigation of complaint reports, consumer complaints, participate in sanitation alerts and root cause analysis.
· Supervise Quality Technicians (hourly)
· In the absence of the FSQ Supervisor, it is the responsibility of the FSQ Specialist or another FSQ Supervisor to cover those responsibilities
· In the absence of an FSQ Specialist or another FSQ Supervisor, it the responsibility of the FSQ Supervisor to ensure their tasks are covered including serving as the backup SQF practitioner
What extra ingredients you will bring:
· Ability to work in a team environment with a professional and optimistic attitude.
· Ability to organize, motivate and coach the core team on desired outcomes, driving the Quality culture agenda on the production floor.
· Ability to lead a team of Quality technicians that audit the manufacturing lines to ensure all the Quality and Food Safety requirements are compliant during production.
· Assist in ordering supplies
· Able to work independently with limited supervision.
· Knowledge of Lean Six Sigma tools to address quality losses.
· Proactive to investigate, act and make decisions without being prompted.
· Excellent written and verbal communication skills.
· Flexibility in scheduling. May be required to support sporadically on weekends and off-hours to connect with the core team and the Quality technicians.
· Advanced computer skills, work proficiently with Microsoft Office and excellent MS Excel skills.
· SAP knowledge is preferred.
· Assist through the different quality audits
Education / Certifications:
Highschool Diploma/ GED Required
Post-secondary degree in a science related field, Food Science, Engineering, Chemistry, Microbiology etc (Preferred).
Job specific requirements: Onsite
Travel requirements: None
Work schedule: Monday- Friday (9am-5pm)
Salary and Benefits:The base salary range for this position is $95,100 to $130,790; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer PolicyBusiness Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ************ for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job TypeRegularFood safety Product Quality, Safety and Compliance
$38k-69k yearly est. Auto-Apply 31d ago
Shift Leader
Flynn Pizza Hut
Team leader job in Twin Falls, ID
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!**
Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great.
Sound good? We have Flexible schedules, Same Day Pay, Healthcare benefits, HSA, Short/Long Term Disability, Life, Hospital Indemnity, Critical Illness, AD&D, Legal, 401k, Paid Sick Leave, PTO after six months (capped at 40 per year)
Shift Leader Compensation Range: $17.75 - $19.50 per hour
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$17.8-19.5 hourly 60d+ ago
Shift Lead
Shari's Restaurant 4.1
Team leader job in Twin Falls, ID
Smiles Wanted! We are looking for experienced Shift Leaders to join our AMAZING team! The Shift Leader serves as the primary leadership during a shift alongside the GM. The role of Shift Leader is considered a key developmental position to future management opportunities.
What we offer:
* This position is tipped!*
* Flexible Schedules
* Sick pay (state requirements)
* Employee Assistance Program 24/7*
* 30% Team Member Off Shift Discount
* FREE Shift Meal
* Willing to Train!
* Opportunities for advancement
* Medical, Dental, Vision insurance plans*
* Eligibility criteria applies
We are looking for Shift Leaders who can:
* Cover for Managers while they are on a meal break or off duty
* Set up shift using the FOH and BOH logs, make station assignment and print prep sheets.
* Supervise food production and guest service according to company standards.
* Handle guest complaints on shift and make the General Manager aware of any concerns.
* Check team member side work and deep cleaning assignments.
* Oversee training that is scheduled on your shift.
* Understand our application process and provide information to candidates who inquired about applying.
* Report team member performance issues to your Store Manager.
* Ensure that company policies as stated in handbook are upheld and incidents are properly reported on your shift.
* Properly complete shift and daily accounting responsibilities.
* Follow company Security and Banking Procedures and company Cash Handling Policies.
* Other duties as assigned by your General Manager.
While performing the duties of this position the employee is required to stand for 10 consecutive minutes at a time for 2-4 hours. Employee will walk for 5 consecutive minutes at a time for 2-6 hours. Employee will be able to sit approximately every 2 hours. Employee will continuously be performing hand and wrist work including grasping. Employee will frequently bend and twist. Employee will occasionally push and pull, do fine hand manipulation, reach above the shoulder and kneel or squat. The position seldom requires climb/stairs. Employee will continuously lift or carry 0-10 pounds; frequently lift or carry 11-15 pounds and rarely lift 16-20 pounds.
We don't just make quality food, we also build quality teams.
We are proud to be an Equal Opportunity Employer. All qualified applicants are considered for employment.
We participate in E-Verify.
$24k-33k yearly est. 51d ago
Domino's Shift Leader - Jerome, ID (7314)
Domino's Franchise
Team leader job in Jerome, ID
We are a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math, and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS & DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!
QUALIFICATIONS
at least 18 years or older
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-34k yearly est. 1d ago
Department Supervisor
Home Depot 4.6
Team leader job in Twin Falls, ID
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$27k-33k yearly est. 18d ago
Service & Engagement Team Leader - Twin Falls, ID
Target 4.5
Team leader job in Twin Falls, ID
The pay range per hour is $20.50 - $34.85 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement TeamLeader can provide you with the skills and experience of:
* Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
* Guest engagement; problem solving and resolution
* Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
* Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
* Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Service and Engagement TeamLeader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
* Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
* Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
* Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
* Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
* Support your direct leader by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
* Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
* Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
* With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
* Quickly respond to any concerns with a guests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
* Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
* Evaluate candidates for open positions and develop a guest-centric team.
* Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
* Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
* Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
* Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
* Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
* Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
* Lead by thanking guests and let them know we're happy they chose to shop at Target.
* Model the execution of physical security processes in order to enhance the instore security culture.
* Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices
* If applicable, as a key carrier, follow all safe and secure training and processes.
* Address all store emergency and compliance needs.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement TeamLeader. But, there are a few skills you should have from the get-go:
* High school diploma or equivalent
* Must be at least 18 years of age or older
* Previous retail experience preferred, but not required
* Lead and hold others accountable
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
* Manage workload and prioritize tasks independently and with a team
* Welcoming and helpful attitude
* Effective communication skills
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Access all areas of the building to respond to guest or team member issues
* Interpret instructions, reports and information
* Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
* Climb up and down ladders as needed
* Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
$20.5-34.9 hourly Auto-Apply 2d ago
Team Leader Safety
Lamb Weston 4.4
Team leader job in Twin Falls, ID
Title: TeamLeader SafetyLocation: Twin Falls, ID
You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Summary
Assist with the management of the plant Environment, Health and Safety (EH&S) programs to ensure operations minimize the impact upon the environment and a safe and accident-free work environment. Plans and/or delivers programs to train managers and employees in adopting work practices that work toward zero injuries and environmental incidents. Analyze accident and environmental data to identify trends and incident types identifying root causes and implementing corrective actions. Implements management systems to eliminate environmental incidents.
Job Description
Learn skills that teach skills to lower risk thru behavior-based safety tools.
Establish plant safety policies/programs to ensure compliance with company policies and federal/state/local regulatory requirements
Help lead, teach, and foster our World Class Safety/Wellness Culture, which helps us recruit and retain a talented workforce.
Help team members develop personally and maximize self-work to identify, manage, and execute the plant's process improvement opportunities.
Empower the talent of operation staff to attain an incident-free culture.
Analyze incident data to identify trends and incident types that can be prevented
Oversee the incident investigation process to determine root cause and timely corrective action.
Develop training programs for all levels of plant personnel toward the end of a safer, more efficient, engaged and productive plant
Provide leadership and direction for our focus groups (Ergo/Hazard ID, JHA, Key Concepts, BOS, Confined Space Rescue)
Function as a good corporate citizen, a partner in improving our sustainable responsibilities, and a supporter of the local community.
Basic & Preferred Qualifications
Bachelor's degree in Occupational Safety and Health, related field, or equivalent experience.
Strong communication skills (written and oral).
Experience in hazard recognition, evaluation and analysis.
A strong understanding of OSHA compliance requirements.
Willing to relocate.
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services - mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Job Requisition ID: Req-258679Time Type: Full time The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs. Anticipated Close Date: 11/18/2025In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $69,500.00 - $104,240.00
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
$31k-41k yearly est. Auto-Apply 43d ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Team leader job in Burley, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete TeamLeader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$36k-70k yearly est. 12d ago
Maintenance Team Leader
Glanbia PLC 4.4
Team leader job in Gooding, ID
Glanbia Join this dynamic team focused on delivering better nutrition for every step of life's journey The Opportunity Organize schedule and assign all work to be done on production equipment, including daily, monthly, semi-annual and annual rebuilds, work closely with the production management and maintenance personal to insure that the facility is up to the required standards, coach and develop the Maintenance Technicians, identify and implement process optimization projects in the safest and environmentally friendly manner possible. This permanent position will report to the Maintenance TeamLeader.
* Maintain and service plant equipment and facilities.
* Create, improve, manage, and expand preventative maintenance programs for plant equipment and facilities.
* Supervise and direct maintenance personnel in all activities.
* Model Glanbia values, policies and procedures.
* Coordinate facility and utility outages and upgrades.
* Develop solutions to plant related problems utilizing Glanbia's GPS tools.
* Conduct audits to ensure employees are performing tasks according to standard operating procedures (SOP's).
* Develop, train and coach Maintenance Technicians in mechanical, electrical and other related trades.
* Demonstrate professionalism in verbal and written communication and in behavior.
* Maintain records, files, instruction manuals, and necessary parts and supplies for all plant equipment.
* Responsible for work order disbursement and completion.
* Responsible for creating, modifying, deleting, (managing) work orders in the inventory management system SAP.
* Use "Root Cause Analysis" tools to move towards and maintain a zero breakdown environment.
* Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.
* Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)
The Skills you will bring to the team
* Requires an Associate's Degree in a technical or related field and a minimum of two years' experience or equivalent experience in a maintenance related field.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and technical manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectively before groups of customers and employees.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
* Ability to apply concepts of basic algebra and geometry.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to prioritize tasks, handle multiply projects simultaneously and delegate assignments to others.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
* Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources
* Participate in proactive team efforts to achieve departmental and company goals.
* Provide leadership to others through example and sharing of knowledge/skill.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!
Where and how you will work
The opportunity will be based in Gooding, ID. Night shift.
What we would like to offer you!
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.
About Glanbia
Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide.
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Nearest Major Market: Twin Falls
$45k-83k yearly est. 60d+ ago
Team Leader
Jack In The Box, Inc. 3.9
Team leader job in Burley, ID
NOW HIRING! "This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
* Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
* Supervises and trains team members on workstation operations.
* Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
* Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
* Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
* Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
* Conducts on-boarding and training.
* Provides feedback and recognizes employees.
* Ensures employee personal and uniform cleanliness.
* Apprises management of potential employee issues.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
* Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete TeamLeader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
$22k-38k yearly est. 10d ago
Shift Leader
Flynn Pizza Hut
Team leader job in Jerome, ID
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!**
Working at Pizza Hut is about being part of something bigger, having fun, making new friends, while earning extra cash with a flexible schedule. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop your management skills and offer future career success. All you need is the willingness to be great.
Sound good? We have Flexible schedules, Same Day Pay, Healthcare benefits, HSA, Short/Long Term Disability, Life, Hospital Indemnity, Critical Illness, AD&D, Legal, 401k, Paid Sick Leave, PTO after six months (capped at 40 per year)
Shift Leader Compensation Range: $17.75 - $19.50 per hour
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company, then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$17.8-19.5 hourly 60d+ ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Team leader job in Jerome, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete TeamLeader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
How much does a team leader earn in Twin Falls, ID?
The average team leader in Twin Falls, ID earns between $27,000 and $96,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Twin Falls, ID
$51,000
What are the biggest employers of Team Leaders in Twin Falls, ID?
The biggest employers of Team Leaders in Twin Falls, ID are: