Clinical Team Lead - Full Time - Evenings - 1 Pavilion
Trinity Health Mid-Atlantic 4.3
Team leader job in Darby, PA
*Employment Type:* Full time *Shift:* Evening Shift *Description:* *Job Type:* Full Time *Schedule:* 3:00pm to 11:00pm, 80 hours per biweekly pay period. The Clinical Team Lead is a registered nurse who supports, leads and directs clinical practice. He or she provides assessment, prioritization and direction of activities to meet the changing unit demands. Following the direction of the Nurse Manager, he or she assumes leadership accountability for fostering the established professional practice and care delivery models. The Clinical Team Lead implements unit specific strategies as well as colleague specific practice remediation that results in achieving specific clinical quality and patient safety outcomes.
*Requirements:*
BSN required, MSN preferred.
2-3 years prior RN experience required
Specialty Certification to be obtained within 1 year.
*Special Skills:*
Ability to communicate in English, both written and verbal
Effective communication skills
Two (2) years general nursing experience
Demonstrated teaching, leadership and human relation skills
Ability to remain calm during stressful situations
*We offer a competitive salary and comprehensive benefits including:*
* *Benefits start on first day of employment*
* Medical, Dental, & Vision Coverage
* Retirement Savings Program
* Paid Time Off
* Tuition Reimbursement
* Free Parking
* Daily Pay
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$26k-38k yearly est. 1d ago
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Airport Customer Service Supervisor
GAT Airline Ground Support 4.5
Team leader job in Philadelphia, PA
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$30k-41k yearly est. 5d ago
Supervisor, Freight Operations
XPO Inc. 4.4
Team leader job in Bensalem, PA
will primarily be an inbound position, M-F from 1:00 am - 11:00 am
What you need to succeed as a Freight Operations Supervisor at XPO
Minimum qualifications:
2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
2 years of supervisory experience
LTL industry experience
Positive attitude with the ability to multitask and motivate your team
Exceptional leadership, communication, and administrative skills
About the Freight Operations Supervisor job
What you'll do on a typical day:
Lead and supervise all aspects of freight operations
Develop and implement strategic work procedures to meet the evolving demands of the department
Evaluate, manage, assign and supervise workloads and tasks
Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
Ensure customer freight is processed, handled, loaded and delivered timely and damage free
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors are required to:
Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate controlled
Work outside in inclement weather
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: Philadelphia
Job Segment: Logistics, Payroll, Operations Manager, Supply Chain, Manager, Operations, Finance, Management
Apply now "
$38k-63k yearly est. 5d ago
Vessel Operations Supervisor
Enstructure LLC 3.9
Team leader job in Wilmington, DE
About Port Wilmington: Port Wilmington is a leading terminal on the East Coast strategically located in Wilmington, Delaware providing turnkey vertically integrated logistics services for containers, dry bulk, and breakbulk products.
Provides guidance and direction to Union Labor Workforce (ILA). Assists in planning daily work schedule and directs associates to assure accurate, efficient, and timely delivery, proper inventory control, and prompt and effective response to customer requests. Trains associates in facility and company policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains a firm hand on all aspects of operations and maintains an effective balance of communication between management, supervision, and all production and support personnel.
Identifies training requirements and ensures that all personnel possesses: technical job proficiency and an understanding of their roles, responsibilities, and performance goals.
Schedules and shifts personnel to ensure efficient work teams. Initiates cross-training to ensure the achievement of productivity goals.
Ensures proper documentation and records in associate performance, safety, etc.
Ensures compliance with safety, sanitation, and security procedures.
Initiates work orders and reports to maintenance equipment and, or facility needs.
Coordinates with Port Captain and, or Cargo Officer on stowage, loading, and discharging operations.
Continuously visually inspects loading and unloading gear and equipment to ensure compliance with safety and governmental
As a member of the management staff assumes various additional projects or tasks as necessary.
Additional duties as assigned.
MINIMUM REQUIREMENTS:
Experience handling and supervising associates on multiple types of cargo, especially breakbulk
Understands specialized rigging and cargo handling gear
Excellent communication skills
Able to manage multiple tasks simultaneously
Excellent safety record
Able to train new employees
Able to motivate and build morale within the group
Ability to supervise, train and hold associates accountable for performance and results
Warehouse and stevedoring experience
Must possess a valid driver's license and a 3-year driving history that is acceptable to our auto insurance carrier.
COMPETENCIES:
Verbal comprehension
Understand oral and written communications, both general and technical.
Communication skills
Provide clear instructions/directions.
Reasoning skills
Problem-solving and troubleshooting skills.
Time Management
Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities.
Proficiency
Microsoft Office applications
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Frequently required to sit, stand, walk, handle objects, reach with hands and arms, and write, talk, type, and hear. The associate is occasionally required to sit, stoop, bend, or kneel and lift and, or move up to 35 lbs. The associate is typically in a warehouse or an outdoor environment but will find him/herself in an office environment from time to time.
ANTICIPATED PERCENT OF TRAVEL:
0%-10%
$37k-61k yearly est. 3d ago
Senior Java Full Stack Lead
GAC Solutions
Team leader job in Camden, NJ
Senior Java developer with 12+ years of solid experience in Java
Experience with the following technologies:
Spring MVC
Spring data JPA
Hibernate
JMS
UNIX
SQL
Design patterns
Jsp, JavaScript and React UI framework
Web service development
Tomcat
Experience with SOAP & REST API's Integration
Experience in designing and developing Spring Boot Microservices
High level of organizational, written, and oral communication skills
4 year degree or equivalent work experience
$89k-130k yearly est. 3d ago
Shift Leader
Buffalo Wild Wings 4.3
Team leader job in Royersford, PA
We are looking for Shift Leaders to join the brand_name team!
Shift Leaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience. They set goals, assign tasks, and motivate the crew, celebrating wins and providing feedback in real time.
Responsibilities
TeamLeadership
Support a respectful, positive team environment
Communicate shift priorities, goals, and results with the team
Help train new team members and provide ongoing coaching
Motivate and guide crew members to perform at their best
Operational Excellence
Create and maintain a guest-first culture
Resolve guest issues quickly and professionally
Ensure brand standards, systems, and procedures are followed
Maintain a safe, secure, and clean work environment by enforcing safety, food safety, and sanitation practices
Profitability & Results
Support sales goals and help drive results
Execute operational standards and promotional initiatives
Manage cash handling accurately during your shift
Ensure products are prepared and served according to standards
Skills and Qualifications
Previous restaurant, retail, or supervisory experience preferred
Strong communication and leadership skills
Basic math, writing, and computer skills
At least 18 years of age (where applicable)
High school diploma or equivalent preferred
Competencies
Focus on Guests
Exceeds guest expectations with urgency and care
Seeks ways to improve the guest experience
Resolves concerns using recommended guest recovery practices
Passion for Results
Sets and maintains high standards for self and others
Consistently meets or exceeds goals
Contributes to overall team performance
Problem Solving & Decision Making
Identifies issues and works to resolve them quickly
Uses available information to make sound decisions
Involves others when appropriate
Team Relationships & Integrity
Builds strong, respectful relationships with team members
Demonstrates honesty and follows through on commitments
Leads by example and supports a positive team culture
Company Introduction
It all started with a craving.
In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn't find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports.
Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today's guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Competitive Compensation
Incentive Pay for Specific Roles
Generous Paid Time Off (starting at 44 days of paid leave a year)
Up to 6% Annual Contribution to Your Retirement Fund
Free Professional Development Opportunities
Medical, Dental and Vision Insurance
Life and Long-term Disability Insurance
Position Highlights:
Generous benefits and time off policies
Ability to work with children through a mission driven organization
Flexible work environment
Position Description:
Summary/objective
Under the supervision of the Crisis Integrated Services Coordinator, the Youth Peer Support Supervisor will oversee and support the Youth Peer Support Specialists, ensuring the provision of high-quality, trauma-informed peer support services for youth experiencing urgent psychological and emotional crises. This role includes direct supervision, case review, team coordination, and ensuring compliance with organizational policies and funding requirements. The Supervisor will also collaborate with stakeholders to enhance service effectiveness and staff development. The ideal candidate will have experience working in crisis management or child/youth services, possess strong leadership skills, and have the ability to foster a supportive and collaborative team environment.
Essential functions:
Supervision and Staff Development
Provide direct supervision to Youth Peer Support Specialists, offering guidance, feedback, and professional development opportunities.
Conduct regular one-on-one meetings and team check-ins to assess staff performance, well-being, and case progress.
Ensure staff maintain trauma-informed and empathetic interactions with youth, families, and stakeholders.
Address performance concerns and provide constructive feedback to enhance service delivery.
Program Oversight & Compliance
Monitor service delivery to ensure alignment with program goals, requirements, and best practices in crisis intervention.
Review case documentation to ensure accuracy, completeness, and timely submission.
Assist in the development and implementation of protocols and training programs for Youth Peer Support Specialists.
Collaborate with the Crisis Clinical Coordinator to address program challenges and enhance service effectiveness.
Crisis Intervention Support
Provide guidance to Youth Peer Support Specialists during crisis situations, ensuring appropriate risk assessment and response strategies.
Support staff in utilizing peer-based interventions that align with therapeutic crisis intervention models.
Offer debriefing and emotional support to team members following crisis situations.
Stakeholder Communication & Coordination
Serve as a liaison between Youth Peer Support Specialists and external stakeholders, including clinicians, families, and community organizations.
Facilitate collaboration among team members and coordinate efforts to stabilize crisis situations effectively.
Represent the program in meetings and discussions with internal and external partners.
Competencies/ Capabilities:
Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions.
Collaboration: Strong teamwork and interpersonal skills.
Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations.
Communication: Excellent verbal and written communication skills.
Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues.
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.
Supervisory responsibilities: Youth Peer Support Specialists
Work environment: Office based, travel between sites as needed, travel within community to support staff, partial telecommuting with approval
Physical demands:
Prolonged periods of sitting at a desk and working on a computer
May be requested to lift up to 15 pounds periodically
Travel required: schools, client homes, community agencies, etc.
Minimum qualifications:
Lived experience as a person with mental health and/or crisis situations
Minimum 2 years experience as a Peer Support or Mentor
Minimum 2 years supervisory experience
High School Diploma or equivalent
Valid driver's license and satisfactory driving record
Preferred qualifications:
Certified Peer Support Specialist
Experience supervising or mentoring peer support staff or similar roles
Strong understanding of trauma-informed care and crisis intervention strategies
Associates or Bachelors degree in a psychology, human services, or a related field
Experience working in a 24/7 crisis response program
Bilingual (Spanish-English) language skills are a plus
EEO:
Delaware Guidance Services is an Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$56k-85k yearly est. Auto-Apply 4d ago
Customer Service Supervisor
Kohler Co 4.5
Team leader job in Bristol, PA
_Work Mode: Onsite_ **Opportunity** The Supervisor - Customer Service leads the global customer service experience for the Robern brand, ensuring premium service across all sales channels. This role oversees order fulfillment and backlog management, supports internal sales teams, and drives continuous improvement in people, processes, and technology. Key responsibilities include ensuring audit compliance across pricing and financial processes, and training Customer Service Representatives to enhance productivity, product knowledge, and problem-solving capabilities.
**Specific Responsibilities**
**Functional Skills**
+ **Process & Performance Management:** Develop and refine standard work procedures. Establish and communicate metrics to monitor and improve service performance.
+ **System & Technology Utilization:** Ensure effective use of SAP for business and accounting control. Lead implementation of technologies that enhance customer service capabilities.
+ **TeamLeadership & Development:** Supervise and develop team members through training, feedback, and performance management. Mentor new associates and foster leadership maturity.
+ **Cross-Functional Collaboration:** Partner with Sales, Marketing, Manufacturing, and Supply Chain to align priorities with customer needs.
+ **Customer Experience & Brand Advocacy:** Track and communicate customer feedback. Promote the Robern brand through product and process expertise.
+ **Cost Management & Profitability:** Minimize freight and shipping costs within strategic guidelines to support profitability.
+ **Order Fulfillment & Backlog Management:** Lead the fulfillment of Robern orders by managing backlog and coordinating with supply chain, manufacturing, and logistics to ensure on-time delivery. Identify and resolve delivery issues and drive process improvements.
+ **Claims & Pricing Administration:** Oversee resolution of claims, deductions, audits, and pricing discrepancies. Ensure accurate billing and credit processing aligned with company policies.
+ **Service Optimization & Sales Support:** Balance cost and service to meet customer needs. Use negotiation and compromise to support sales conversion.
+ **Continuous Learning & Project Leadership:** Pursue self-development and lead initiatives to enhance the customer experience.
+ **Other Duties:** Perform additional responsibilities as assigned.
**Competency-Based Actions**
_Set High Standards of Performance_
+ Models the Robern brand attributes in written and oral communication.
+ Takes ownership for own and customer actions.
+ Helps the Robern Customer Service function achieve aggressive goals.
+ Understands and accepts personal and team stretch objectives.
_Focus on the End Customer_
+ Uses customer feedback tracking to identify trends and opportunities for improvements in productivity and service.
+ Provides support for service decisions made by the team. Suggests improvements.
+ Maintains solid business relationships with internal and external decision makers and key influencers.
_Build Trust_
+ Build solid relationships with the Sales force and earn the reputation of "owning" the account.
+ Knows when to compromise and when to stand firm.
+ Demonstrates confidence in others when they are challenged and coaches on conflict resolution.
+ Ensures confidentiality and approachability with all levels within the organization.
+ Speaks in terms of "us" and "we" rather than "they" and "them."
_Drive Continuous Improvement_
+ Be a change agent that keeps our customer support in line with ever-changing business practices.
+ Encourages and supports others in their improvement efforts.
+ Identifies and utilizes measures and feedback processes to ensure desired improvement.
+ Suggests viable improvements to reduce non-value-added processes.
+ Partners with and educates customers to explain Robern processes and influence business results.
+ Employs Kohler Operating System (KOS) tools in problem solving.
**Skills/Requirements**
+ Bachelor's degree from an accredited institution in a business/marketing/hospitality management field preferred.
+ Minimum of 3 years of experience in customer service related functions, supply chain or sales.
+ Experience managing direct reports.
+ Experience in the implementation of continuous improvement in a service organization.
+ Excellent personal, organizational, verbal and written communication skills.
+ High sense of urgency and a proactive approach to problem solving.
+ Customer-focused mindset and an innate ability to respond to customers' expectations and requirements.
+ Excellent teamwork and communications with suppliers, customers and associates.
\#LI-Onsite
\#LI-KZ1
**_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._**
_We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $64,750 - $98,350. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation._
**Why Choose Kohler?**
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
**About Us**
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.
$64.8k-98.4k yearly 57d ago
SY - Customer Service Supervisor
GAT 3.8
Team leader job in Philadelphia, PA
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$30k-48k yearly est. 16d ago
Customer Care Lead $19 hourly
Raymour & Flanigan Furniture 4.6
Team leader job in Exton, PA
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable, and professional service.
* Effective communication, interpersonal, and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Liaison between senior leadership and team members.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
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Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Raymour & Flanigan proudly supports a drug and smoke-free work environment.
Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
$78k-123k yearly est. 10d ago
Senior Site Contracts Lead
Icon Plc 4.8
Team leader job in Blue Bell, PA
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Title: Senior Site Contracts Lead
Role Summary:
Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned.
Responsibilities:
* In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned.
* Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization.
* Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters.
* Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate.
* Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines.
* Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks.
* Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed.
* Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed.
* Conducts final quality checks by adhering to departmental and/or client requirements, as required.
* Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required.
* Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies.
* Leads and/or participates in departmental initiatives and process improvements, as assigned.
* Serves as mentor for other Site Contracts Leads.
* May act in portfolio lead capacity based on portfolio size and requirements.
* Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned.
* Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures.
What you need:
* Bachelor's Degree
* 6-9 years of experience
* Demonstrates professionalism in conducting daily activities.
* Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook).
* Ability to follow written and oral instruction from a variety of sources.
* Completes tasks independently on time and in an efficient manner.
* Ability to mentor and train other site contracts team members as needed.
* Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight.
* Strong attention to detail.
* Great interpersonal and communication skills.
* Confidence in dealing with external and internal clients.
* Strong verbal and written communication skills.
* Exhibits ability to be agile as needed to ensure study deliverables are met.
* Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead.
* Exhibits strong conflict resolution skills.
What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
* Various annual leave entitlements
* A range of health insurance offerings to suit you and your family's needs.
* Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
* Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
* Life assurance
* Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
$56k-107k yearly est. 55d ago
Exton Site Leader - Exton, PA
Dsm-Firmenich
Team leader job in Exton, PA
**Site Leader** We're looking to build our enthusiastic, passionate and committed team in Health, Nutrition & Care Biomedical! We're searching for **Site Leader** in our Exton, PA location. Here's an opportunity to bring your passion for manufacturing excellence and patient outcomes to help us bring progress to life.
You'll be responsible for the overall leadership and daily oversight of the Exton Site, made up of three facilities located at **Pennsylvania Drive** (PD), **Devon Park Drive** (DPD) and **Sierra Drive** (SD), ensuring full compliance with Safety, Health & Environment (SHE) as well as quality and regulatory standards. You set and execute the Site's vision, goals, and objectives in alignment with the Vice President, Global Operations and the strategic direction of the Biomedical product lines.
You have both direct and indirect leadership over the Site and across all site-related functions, whether through formal reporting lines or matrixed organizational structures, ensuring operational alignment and readiness to meet production and innovation goals. You'll establish and lead a cross-functional Site LeadershipTeam to drive cohesive governance and execution across key focus areas.
You own accountability for Site-level cost management, performance metrics, contribute to overall Profit and Loss (P&L) and lead the development and execution of a Site asset strategy.
**Sound intriguing** ? Read on.
**Your key responsibilities**
+ Develop and/or monitor Key Performance Indicators and ensure adequate management reporting on the performance of the area.
+ Coordinate inter-departmental activities between the manufacturing or materials areas and other departments (for example, receiving new products from R&D groups, resolving inspection/quality issues with Quality Assurance; working closely with Supply Chain Management for materials/supply chain planning; identifying and communicating information related to variances, budgets and expense information with Finance). Ensure appropriate follow up is given.
+ Continuously monitor skill sets and implement training & succession plans for managers and other personnel within the department. Ensure succession planning is executed.
+ Manage key departmental financial requirements including budget expenses and variances.
+ Identify needs, develop and implement plans for production capacity expansion as required.
+ Monitor the execution of site manufacturing plan and take corrective actions, when necessary, to achieve agreed objectives.
_The salary scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education or training, and primary work location. Salary $175,000-$225,000._
**We bring**
+ A firm belief that working together with our customers is the key to achieving great things
+ A flexible work environment that empowers people to take accountability for their work and own the outcome
+ An eagerness to be one team and learn from each other to bring progress to life and create a better future
+ Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity
+ A culture that prioritizes safety and well-being, both physically and mentally
+ A space to grow by encouraging and supporting curiosity and an open mindset
**You bring**
+ Minimum 10 years of experience in relevant manufacturing (medical device, pharmaceutical and/or specialty chemical) required
+ Minimum 8 years of progressive leadership experience required
+ Knowledge of quality requirements for a Class III medical device facility. (21CFR 820, ISO 9001, 13485, 14001, 45000). Experience with clean room theory and operation is a plus
+ Transformational change agent and ability to break down silos and unify
+ Influencing, mentoring and strong communication skills across all levels of the organization
+ Bachelor's degree required
**Our recruitment process**
Interested in this position? Please apply online by uploading your resume in English via our career portal by **January 21, 2026.**
**Inclusion, belonging and equal opportunity statement**
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
**About dsm-firmenich**
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.
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**Agency Note**
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.
$46k-102k yearly est. 21d ago
Sr Category Leader
PBF Energy 4.9
Team leader job in Paulsboro, NJ
PBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Sr Category Leader to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ or at one of our refinery locations.
The Senior Category Leader - Turnaround and Capital is a critical leadership role within the Procurement organization responsible for developing, implementing, and managing enterprise-level category strategies for high-value activities supporting major turnarounds (TARs), outages, and capital projects across multiple refineries This role owns the full lifecycle of assigned service and materials categories, with an emphasis on opportunity identification, planning, supplier readiness, risk mitigation, stakeholder alignment, execution of strategic initiatives, long-term performance management and cost control in high-pressure, time-sensitive environments. . This position collaborates closely with site leadership, TAR and capital managers, project engineering, and contractors to ensure procurement strategies support safety, schedule, and budget requirements. The Senior Category Leader develops multi-year sourcing plans, negotiates high-value contracts, manages supplier performance, and drives continuous improvement in procurement execution for projects often exceeding $75MM in spend. They serve as a strategic advisor to the business, identifying opportunities for innovation, sustainability, and commercial advantage through deep category expertise and supplier engagement. This role will create multi-year category plans, build and maintain supplier relationships, ensures compliance with internal standards, and drives continuous improvement in value, performance, and risk management. This role requires a strong blend of commercial acumen, strategic thinking, and leadership capabilities.
PRINCIPAL RESPONSIBILITIES:
* Develop and maintain enterprise-wide category strategies that align with business goals for the assigned spend categories to deliver cost savings, efficiency, and risk mitigation across operations.
* Analyze market trends and dynamics, commodity trends, competitor activities and operational demand and activities across multiple refinery and field sites to identify potential savings or pitfalls for Company.
* Serve as the primary procurement lead for all turnaround-related sourcing and contracting activities across assigned sites.
* Collaborate cross-functionally with key stakeholders, Maintenance, Turnaround and Capital Projects, etc., to align procurement strategies with business needs, develop category strategies and implement new agreements or processes.
* Manage the full category lifecycle, including supplier selection, negotiations, contracting, implementation, and performance management.
* Lead negotiations and contract development for critical services, including master service agreements, blanket POs, and project-specific scopes to optimize category performance.
* Identify and build strategic partnerships with suppliers for ongoing turnaround support.
* Monitor contractor performance, enforce KPIs, and lead post-project supplier evaluations and lessons learned
* Build a best-in-class procurement playbook for turnarounds and capital projects.
* Drive supplier readiness, ensuring materials and labor availability aligns with critical path schedules
* Support the development of SAP catalogs, pre-negotiated rate sheets, and Track system updates to streamline TAR procurement
* Manage end-to-end contract lifecycle from sourcing to execution and renewal, ensuring compliance with commercial terms, service-level agreements (SLAs), and safety/environmental requirements.
* Support supply assurance by proactively identifying risks (e.g., single-source, capacity constraints, geopolitical factors) and developing mitigation plans in coordination with legal and risk teams.
* Facilitate cross-site sourcing initiatives and standardization opportunities across refineries and terminals, driving total cost of ownership (TCO) improvements and eliminating non-value-added variation.
* Ensure compliance with internal procurement policies, ESG/supplier diversity initiatives, and external regulatory requirements (e.g., OSHA, DOT, EPA).
* Evaluate internal stakeholder feedback and implement changes to enhance the category services.
* Build strong relationships with strategic suppliers and contractors, driving supplier development, innovation, and value creation while maintaining accountability for safety, quality, and performance.
* Conduct thorough market research and benchmarking to create should-cost modeling, market intelligence, benchmarking, and spend analysis to support fact-based negotiations and robust category strategies to ensure vendor competitiveness trends, identify potential issues and provide actionable plans.
* Utilize and maintain procurement and analytics tools (e.g., SAP, Power BI, Ariba, or similar) to monitor performance ensuring seamless strategy execution, track savings, and report out on KPIs such as cost avoidance, cycle time, compliance, and supplier performance across the organization.
* Stay abreast of industry trends, emerging technologies, and macroeconomic factors (e.g., steel tariffs, inflation, labor shortages) that may impact supply markets and sourcing strategies to provide recommendations to senior management.
* Provide input to annual category planning, budget forecasting, and strategic supplier reviews with senior leadership.
QUALIFICATIONS:
* Bachelor's degree in business, marketing or a related field or equivalent work experience.
* Experience in category management within the Oil and Gas market.
* 7+ years of progressive experience in strategic sourcing, negotiating, category management, or supply chain experience required
* Demonstrated success leading category strategies supporting refinery operations, maintenance, and capital execution.
* Deep knowledge of spend categories and contracting models (e.g., unit rate, T&M, lump sum, alliance agreements) for profitability optimization.
* Familiarity with contract law, legal terms and conditions, and supplier governance frameworks
* Professional Certifications in Supply Chain such as CPSM, CPSD, preferred.
* Proven experience with turnaround and capital project lifecycles.
* Familiarity with contractor prequalification, jobsite mobilization, and safety requirements
* Experience working in a centrally led procurement model with enterprise-wide scope
* Strong negotiation skills and commercial acumen with experience developing long-term supplier agreements.
* Proven ability to lead cross-functional collaboration across refinery, technical, EH&S, and legal functions.
* Experience working in unionized environments and with contractor safety management programs preferred.
* Proficient in ERP (e.g., SAP), sourcing platforms (e.g., Ariba, Coupa), S2P systems and data analytics tools.
* Knowledge of category management and demand forecasting techniques.
* Ability to conduct market research.
* Flexibility to adapt to the changing market and organizational priorities.
* Excellent communication and negotiation skills to collaborate effectively with cross-functional teams and external stakeholders.
* Willingness and ability to travel up to 25% of the time to support operations across multiple facilities in the U.S.
* This position is on site 5 days a week
* ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED
* FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS
CA Job Posting Requirement: The salary range for this position is $121,160.47- $216,090.75.
NJ Job Posting Requirement: The salary range for this position is $121,160.47- $200,749.41.
The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC ("PBF Energy"), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employee of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-EG1
$121.2k-216.1k yearly Auto-Apply 37d ago
Senior Site Contracts Lead
Icon Clinical Research
Team leader job in Blue Bell, PA
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
**Title:** Senior Site Contracts Lead
**Role Summary:**
Responsible for overall oversight, management, and delivery of site contracts for assigned studies at country, regional, or global level and other site contracting projects as assigned.
**Responsibilities:**
+ In collaboration within ICON internal project team members and client, develops and implements the overall study site contracting strategy at country, regional, or global, as assigned.
+ Leads, trains, and/or serves as consultant on the site contract and budget development process from origination through finalization.
+ Serves as the study-specific point of contact with the ICON project team and client's legal/budget team on contract and budget matters.
+ Maintains open/professional communication with clients, Site Contracts Department team members, and other ICON employees, as appropriate.
+ Works cross functionally with internal and external stakeholders in support of timely start up and maintenance for the conduct of clinical trials including oversight of Site Contracts Negotiators' accuracy in forecasting contract execution timelines.
+ Proactively identifies risks to meeting site contracting and study timelines and proposes solutions and supports implementation of proposed solutions to mitigate potential risks.
+ Prepares and/or oversees preparation/processing of contractual documents and related correspondence, as needed.
+ Reviews, supports, and oversees Site Contract Negotiators with complex negotiations and finalization of Clinical Trial Agreements, budgets, amendments, and other ancillary documents as needed.
+ Conducts final quality checks by adhering to departmental and/or client requirements, as required.
+ Responsible for overall financial management for site contracts, including but not limited to, working within the scope of the project, identifying out of scope work, monitoring financial units, and other tasks as required.
+ Accountable for complex global studies with large country mix, complex protocols and budgets, transition studies, and other challenging studies.
+ Leads and/or participates in departmental initiatives and process improvements, as assigned.
+ Serves as mentor for other Site Contracts Leads.
+ May act in portfolio lead capacity based on portfolio size and requirements.
+ Provides subject matter expertise and shares lessons learned for areas of site contracting as assigned.
+ Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures.
**What you need:**
+ Bachelor's Degree
+ 6-9 years of experience
+ Demonstrates professionalism in conducting daily activities.
+ Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, PowerPoint, Outlook).
+ Ability to follow written and oral instruction from a variety of sources.
+ Completes tasks independently on time and in an efficient manner.
+ Ability to mentor and train other site contracts team members as needed.
+ Demonstrates effective time management skills and has ability to prioritize multiple tasks with little to no management guidance and oversight.
+ Strong attention to detail.
+ Great interpersonal and communication skills.
+ Confidence in dealing with external and internal clients.
+ Strong verbal and written communication skills.
+ Exhibits ability to be agile as needed to ensure study deliverables are met.
+ Demonstrated experience in leadership role such as people management in a matrix environment or site contract lead.
+ Exhibits strong conflict resolution skills.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site (************************************* to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (******************************************************
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here (****************************************************** to apply
$46k-102k yearly est. 54d ago
Site Lead
Arcadis 4.8
Team leader job in Philadelphia, PA
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is seeking a Site Lead professional to support Project and Program Management in the North American Places business in our Philadelphia, PA area client site location.
As a Site Lead, you will be accountable for all project delivery within your assigned site, managing the project delivery teams to ensure that projects adhere to client requirements and business goals by developing and driving project plans, managing cross-functional teams, and coordinating activities within the established project timelines set forth by the client. You will be responsible for all project phases: planning, design/preconstruction, procurement, construction, commissioning & validation. You will hold the key interface with the client Program Manager and relevant site stakeholders.
In this position, you will also serve as a Line Manager and oversee a team of Arcadis Project Managers. As a Line Manager, you will be responsible for mentoring and guiding the professional development of your team and for ensuring the quality delivery of projects from your team members.
Role accountabilities:
Accountable for all project delivery within Upper Merion, managing the project delivery teams to deliver.
Acts as the single point of contact to the client Program Manager for project delivery and performance
Understand client's needs and manages forward pipeline of work for the site and GSK specific requirements
Ensures that Site level management information / reporting is valid and true and is used to drive performance across the site teams
Attend monthly performance meeting to drive performance and ensures that risks and issues managed or escalated
Liaises with the group lead to manage resource allocation, ensuring projects have the right resources in place
Owns the ARCADIS relationship for site specific stakeholders and delivery partners, attending communication cells and other sessions
Project Management of complex / specialist projects
Attends weekly Site Leadership WREF CommCell and provides actions and updates on Arcadis Capital Projects Delivery
Ensures that the levels of fiscal authority and controls are understood and complied with by project team members and that timely support is provided when commercial audits are conducted
Responsible for coordinating design reviews and approvals between owner and contractors
Ensure that owner's safety, security and fire protection regulations are clearly understood and adhered to, and control the property and premises until hand-over
In consultation with procurement, has the responsibility for the definition of the contract strategy, and the selection and coordination of contractors and suppliers and ensures that the execution of the project is in accordance with contract and the job specification
Qualifications & Experience:
Experience of managing capital delivery within a pharmaceutical sector or working within a comparable portfolio of work for a leading manufacturing/scientific client preferred
Strong knowledge / record of delivering mechanical, electrical & control works within the building services environment
Experience of working within a regulated environment
Expert in stakeholder management and communication
Strong influencer and negotiation skills
Possess excellent written and verbal communication skills that are clear and concise
Have strong organizational, analytical, and problem-solving skills
Be capable of managing multiple, unique assignments simultaneously
Be self-motivated, team-oriented, and flexible; have the initiative and ability to tackle new projects and challenges daily
The ability to motivate and develop the skills of team members
Good understanding of Project Controls environment
Proficient IT skills (MS Office)
Be health, safety, and quality focused I
Required Qualifications:
Bachelor's Degree or relevant equivalent experience in Engineering, Project Management or similar discipline
Over 10 years of Project management expertise
Preferred Qualifications:
PMP certification
Six Sigma
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $131,000 - $155,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
$131k-155k yearly Auto-Apply 12d ago
530-01 Site Lead
Avalon Services Group 4.3
Team leader job in Philadelphia, PA
About Our Customer
A supply chain solutions provider, specializing in handling the storage and logistical requirements of large industrial companies, is currently seeking a Team Lead to oversee the staffing crew in their distribution center.
Hourly Rate: $23.00
Work Hours: Monday Friday, 30-40 Hours per week, Availability for 1st & 2nd Shift
Background Check and Drug Screening Required
What You'll Do
Recruit and hire staffing associates to meet customers staffing needs.
Communicate new hires to customers and provide new hire orientation.
Scan and direct boxes to the appropriate storage areas or delivery staging zones.
Ensure staffing labor hours are accurately reported in the customers or Avalons timekeeping system.
Assist and support the customer with performance management issues as needed.
Serve as a client liaison for new work orders and special projects, coordinating staffing as needed.
Understand and have a working knowledge of all jobs in the warehouse as required to meet the department goals and plans.
Participate in monthly service calls.
Perform other related duties as required.
What You Need to Qualify
High School Diploma or equivalent
Minimum three years of previous experience in supervision
Some Spanish is preferred
Previous experience in recruiting is a plus.
Experience in a warehouse environment a plus.
Intermediate knowledge of Microsoft Office Suite and other computer software.
Previous experience reviewing time clock entries in HRIS.
Good interpersonal skills with a polite demeanor toward staff and clients.
What Physical Activities Will You Do?
Constant (80%) standing and walking during the workday.
Frequent (50%) pushing, pulling, grasping, stretching, bending, twisting, reaching overhead.
Occasional (30%) stooping, climbing, and squeezing.
Must be able to lift/push/pull up to 25 lbs.
About Us
At Avalon Services Group, we provide reliable and compliant staffing solutions to warehouses, logistics centers, and distribution centers across the nation. Our customers depend on us to fill essential roles in their warehouses, including Pickers/Packers, Forklift Drivers, Material Handlers, Cherry Pickers, and Handyman Services, among others. At each customer location, we have a designated Site Coordinator to support you in your journey, from orientation and beyond!
Whether you're looking for a part-time or full-time positionwhether it's just for a few weeks, a few months, or something more long-termwe invite you to apply today! We have a variety of job openings, and you could start working as soon as tomorrow! Plus, we offer affordable benefits for you and your family starting on your first day. Medical, dental, vision, mental health, short-term disability, and life insurance.
All job tasks in Avalon Services Group must be performed in accordance with company policies and procedures and all relevant federal, state, and local safety regulations (e.g., OSHA standards). This position requires participation in monthly safety trainings. Employees must complete all assigned job-specific safety training and maintain valid certification records, where applicable. Failure to comply with safety standards may result in disciplinary action.
At Avalon Services Group, Inc., we believe in providing equal employment opportunities for everyone. We do not tolerate discrimination or harassment of any kind, whether it's based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Were also proud to be an E-Verify Employer. Please click here for the E-Verify Participation Poster in English or Spanish (
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) and the Right to Work Poster in English and Spanish (
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).
$23 hourly 60d+ ago
Retail Team Lead (PT)
New Balance 4.8
Team leader job in Philadelphia, PA
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Philadelphia II, PA Retail Only Pay Range: $16.65 - $20.85 - $25.00 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$16.7-20.9 hourly Auto-Apply 60d+ ago
Supervisor, Financial Services
Temple University Health System 4.2
Team leader job in Philadelphia, PA
Supervisor, Financial Services - (256834) Description Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients.
Enforces and maintains updated procedures that are in compliance with all regulatory changes.
Trains staff and assures that accuracy and productivity are maintained.
Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families.
Participates in the on call schedule for financial clearance issues.
EducationAssociate's Degree Required or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience3 years experience as a financial counselor or related role in a healthcare environment RequiredGeneral Experience and knowledge of hospital billing / registration systems RequiredGeneral Experience and knowledge of third party reimbursement and eligibility processes and regulations RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation.
Achieving that goal means investing in our employees' success through staff and leadership development.
Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.
Primary Location: Pennsylvania-PhiladelphiaJob: FinanceSchedule: Full-time Shift: Day JobEmployee Status: Regular
$44k-58k yearly est. Auto-Apply 5h ago
Call Center Supervisor
American Heritage Credit Union 4.3
Team leader job in Philadelphia, PA
Job Description
American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved.
Responsibilities Include:
Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union.
Assist members and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc.
Perform quality assurance monitoring (live and/or recorded) for the Member Advisors to ensure services levels are meeting and/or exceeding member and credit union expectations.
Assist Assistant Branch Manager with supervision of Member Advisor staff, act as TeamLeader for a group of ten to twelve Member Advisors.
Maintain a highly motivated, well-trained staff and evaluate job performance within designated time frames to ensure quality of work and service to members and staff. Train staff and perform coaching leveraging various techniques (i.e.: closed door, side-by-side, etc.). Sessions should be completed on a monthly basis (at a minimum) and must be accompanied by signed, corresponding meeting minutes.
Assist with the development of department goals and objectives for designated staff/area.
Assist with the development and updates of departmental procedures.
Responsible for continued development of the training program(s) as it relates to the designated staff.
Consistently monitor various member service contact points, which includes but is not limited to: Chat, Message Board, Text and Queue(s) to ensure prescribed service levels are achieved.
Attend and contribute effectively when selected to participate in Process Improvement Teams (PIT Crew)
Provide various types of information (i.e.: procedural, company policies, etc.) to team members.
Lead daily meetings with team to disseminate information, perform skill-practice and provide recognition.
Assist in the recruiting process by attending interviews and recommending candidates for employment.
Requirements Include:
At least two years of customer service or cash handling experience.
Must have at least 1-2+ years of Supervisory experience in a financial institution
Professional well-developed interpersonal skills essential for servicing credit union members and staff while projecting a positive image as representative for the credit union.
Must be flexible and available to work Call Center hours of operation:
Monday- Friday 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m.
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
EOE M/F/D/V
How much does a team leader earn in Upper Darby, PA?
The average team leader in Upper Darby, PA earns between $36,000 and $128,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Upper Darby, PA
$68,000
What are the biggest employers of Team Leaders in Upper Darby, PA?
The biggest employers of Team Leaders in Upper Darby, PA are: