Job Description
Title: Director - Critical Care
Compensation: $110,000 - $140,000/year (based on experience) + up to 17.5% annual performance bonus
Schedule: Full-Time, Days (Administrative Hours, No Weekends)
Location: Asheville, North Carolina
Position Summary:
A respected hospital in North Carolina is seeking a Director of Critical Care to provide strategic, clinical, and operational leadership for a 19-bed unit. The Director will oversee patient care services, staffing, and performance improvement initiatives while ensuring alignment with the hospital's overall mission and standards of excellence. The role includes responsibility for nursing practice models, integration of evidence-based care, and collaboration with hospital executives to drive outcomes.
Key Responsibilities:
Provide leadership and accountability for Critical Care operations, staffing, and quality outcomes
Oversee clinical and administrative functions to ensure safe, efficient, and effective patient care
Integrate financial, human resource, and clinical data into decision-making processes
Ensure compliance with regulatory and accreditation requirements
Mentor and support managers, charge nurses, and frontline staff
Foster a culture of evidence-based practice, innovation, and collaboration across the unit and hospital
Required Qualifications:
Master's Degree in Nursing, or BSN with MBA, MHA, or other healthcare-related graduate degree
Current RN license (Compact accepted)
BLS required
National Nursing Leadership Certification (to be obtained within 1 year of hire if not already held)
5+ years of critical care experience, including at least 3 years of progressive leadership experience
Proficiency in computer applications such as Word, Excel, and healthcare systems
Preferred Qualifications:
MSN
5+ years of progressive leadership experience in critical care
Unit Information:
19 Bed Critical Care Unit
65 FTEs
Current structure includes 1 Nurse Manager; outgoing Director in place until end of September
Compensation & Incentives:
Base salary: $110,000 - $140,000 annually (based on experience)
Incentive bonus: Up to 17.5% annually
Sign-on bonus: Case by case
Relocation assistance: Case by case
Benefits Include:
Comprehensive medical, dental, and vision insurance
401(k) with company match
Tuition reimbursement & certification support
Paid time off, family leave, and disability coverage
Employee wellness and counseling resources
Additional voluntary benefits (pet insurance, legal services, ID theft protection, etc.)
Apply here today and send your resume to alex@amayastaffing.com
$110k-140k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Tribal Option Specialty Team Care Manager - LTSS
Cherokee Indian Hospital Authority
Team manager job in Cherokee, NC
Primary Function
The Tribal Option Specialty Team Care Manager will be responsible for providing proactive intervention and care coordination to members who are eligible for Tribal Option to ensure that these individuals receive the appropriate assessment and services. The Tribal Option Specialty Team Care Manager will be assigned to one of the three Tribal Option Specialty Teams. The three Tribal Option Specialty teams are I/DD/TBI/LTSS, Adults and Children with Special Health Care Needs, and Children and Families served by the child welfare system.
The Care Manager will work with members and the care team to alleviate inappropriate levels of care or care gaps through assessment, multidisciplinary team care planning, and coordination of services needed by the member across the Mental Health (MH), Substance Use (SU), intellectual/developmental disability (I/DD), traumatic brain injury (TBI), Children and Families served by the child welfare system, and unmet health-related resource needs networks. The Care Manager will seek to improve members near and long-term physical and behavioral health outcomes.
The Care Manager will be primarily responsible for assisting the member develop their care plan/ISP based on the needs and desires of the member/legally responsible person, team and their support system. Plans will be person centered in nature and reflect all the areas of support needed by the member. The Care Manager will ensure all level of care assessments are completed and is responsible for coordinating the member's whole person care (Physical, Behavioral, pharmacy, BH, LTSS, IDD, TBI, and Unmet Social or Health-Related Resource Needs, including but not limited to vocational, education, social supports, personal safety, housing and food insecurity).
The Care Manager will coordinate care and facilitate seamless transitions for members who experience changes in treatment settings, child welfare placements, transitions to adulthood, and/or loss of Medicaid eligibility. The Care Manager will improve coordination with county DSS agencies, EBCI Family Safety program and more broadly, with Community Collaboratives - a comprehensive network of community-based services and supports leveraging a system of care approach to meet the needs of families who are involved with multiple child service agencies.
The Care Manager will support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization.
The overall goal of the Care Management model is improved health outcomes for eligible individuals. The design of the model has been shaped by the following guiding principles:
Broad access to care management . Care Management is available to all eligible individuals continuously, with limited exceptions.
Dedicated care manager taking an integrated, whole-person approach. To the maximum extent possible, each enrolled individual will receive integrated, whole-person care management from a dedicated care manager with expertise and training in addressing behavioral health, I/DD, LTSS and/or TBI needs in addition to physical health needs and unmet health-related resource needs.
Person and family-centered planning. Care planning for individuals will be person-centered and will consider their unique needs. Parents, other family members, and caregivers can also serve as part of the individual's care team, with the individual's consent. Tribal Option Care Management aligns with the North Carolina System of Care framework.
Job Description
Utilizes best practice models to identify, incorporate or develop best practices for panel management.
Collaborates with other teams to share and establish best practice for health promotion and disease prevention strategies.
Manages assigned panel by addressing and resolving acute care needs and chronic care needs through a team-based approach.
Utilizes the electronic health record to assist with tracking and monitoring the appropriate follow-up of members targeting specific health indicators.
Utilizes the care management platform for documentation of care management functions such as a care needs screening, comprehensive assessment, and care planning.
Utilizes different available platforms/dashboards for population health and related interventions and innovations for management of care needs or gaps in care
Utilizes NC Health connects for information gathering and data collections for management of care needs or gaps in care
Coordinates and follows up on referrals to outside specialty providers, recent ED visits, and ICC visits.
Coordinates and follows up on recent admissions and discharges.
Provides member education, advice and information on health assessment, disease processes, medications, treatment plans and available community resources.
Assesses member needs using established clinical guidelines, protocols, and pathways.
Collects data from relevant sources (member, family, or caregiver) regarding the biological, psychological, social and cultural factors that might influence and impact the health status of the individual and utilizes this data in member center care plan development.
Interprets data and recognizes existing relationships between data collected and the member's health status and treatment regimen and determines the member's need for immediate interventions.
Initiates individualized care plan based on assessment of the member for specific illnesses, injuries, and diseases Social Determinants of Health (SDoH) and human behavior while adhering to appropriate standards of care.
Develops individualized plan of care with input from the member, the member's family, pod members, and anyone else the member requests to be included for those members considered “high risk.”
Develops expected member outcomes that are observable and within an adequate period, and are congruent with the member's present and potential physical capabilities and behavioral patterns.
Responsible for assisting with establishing a multidisciplinary care team for each member.
Coordinates closely with each member's primary care provider (PCP), and, as appropriate, care manager extenders, assigned County Child Welfare worker, EBCI Family Safety Program staff, CIHA Care Team, family members and guardians to manage the member's health care needs.
Assumes coordination responsibility for transition planning.
The care manager will make best efforts to contact the member during their stay in an inpatient psychiatric unit or hospital, Facility-Based Crisis, general hospital unit, or nursing facility and make best effort to contact the member on the day of discharge.
Provides transitional care management during care transitions (including assisting individuals with transitioning from congregate or other intensive treatment settings to a foster care home or other community placement).
Obtain a copy of the discharge plan for members being discharged from an inpatient psychiatric unit or hospital, Facility-Based Crisis, or general hospital unit, or nursing facility and review the discharge plan with the member and facility staff.
Facilitate clinical handoffs.
Responsible for ensuring members receive robust medication reconciliation and management.
Assists the member in obtaining needed medications prior to discharge, ensure an appropriate care team member conducts medication reconciliation/management, and support medication adherence
Directs the extender's care management functions and ensure that the extender supports allowable activities (e.g., coordinating services/appointments by arranging transportation, etc.).
Responsible for implementing the Healthy Opportunities Pilot (HOP) program for its HOP-eligible members
Facilitates additional requirements for members obtaining 1915(i) services
Duties specifically related to members who are CFSP:
May be required to provide 24/7 support during emergencies or behavioral health crises, including working with County Child Welfare workers (or EBCI Family Safety Program staff) to secure immediate treatment services, as needed.
Responsible for convening the care team on a regular basis (no less than twice per year, and more often, as appropriate) and sharing the care plan/ISP with the member's care team and other representatives, as appropriate, to support delivery of the member's needed health and health-related services.
Required to coordinate closely with each member's assigned County Child Welfare worker to share relevant health and health-related information
Collaborate with County Child Welfare workers as needed in the development of the NCDSS-required transitional living plan and 90-day transition plan.
Responsibility of the six core Health Home Services for the tailored plan
Duties specifically related to I/DD, TBI, and LTSS:
Obtain releases/documentation and provide to all stakeholders involved.
Obtain clinical supporting documentation, legal/guardianship verification, and necessary consents to exchange/release information
Ensure that service orders/doctor's orders are obtained, as applicable
Verify ongoing service adherence with member and/or guardian
Monitor ISP implementation and resolve or escalate issues as needed
Monitor members at least quarterly to ensure that any restrictive interventions (including protective devices used for behavioral support) are written into the Care Plan/ISP and the Positive Behavior Support Plan;
Monitor for HCBS compliance
Notify Tailored Plan/LME/MCO of updates to eligibility and/or need for 1915(i) services.
Provide education and support, to individuals and LRP, in learning about and exercising rights, explanation of the grievance and appeals process, available service options, providers available to meet their needs, and payer requirements that may impact service connection and maintenance.
Escalate complex cases and cases of concern to the Supervisor.
Participate and complete all required agency trainings and meetings, as well as all required care management-based trainings from the State, Technical Assistance entity or payor and within required timeframes as assigned.
Travel to various community locations, other agencies and other outreach destinations as necessary to meet the members' needs.
Maintain all certification(s) or licensure required for the position.
Demonstrate awareness and knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to care management.
Meet at least minimum standards of monthly contacts and demonstrate ability to effectively engage with members.
Participate in agency's twenty-four (24) hour coverage around care management providing for coverage for services, consultation or referral as needed and arrange treatment for emergency medical conditions including behavioral health crises. Specifically, coverage will include the ability to share information such as care plans and psychiatric advance directives and coordinate care to place the member in appropriate setting during urgent and emergent events.
May be subject to on-call and callback.
May be necessary to work when administrative leave is granted if member care would be compromised.
The incumbent will be evaluated annually on his/her ability to identify, assess, analyze, and evaluate data and solve problems through the CIH Performance Appraisal System.
Education, Licensure, Certification, and Experience
Care Managers serving all members must have the following minimum qualifications:
Meet North Carolina's definition of a Qualified Health Professional per 10A-NCAC 27G. 0104
"Qualified professional" means within the mh/dd/sas system of care either:
An individual who holds a license, provisional license, or certificate issued by the governing board regulating a human service profession, including a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population serv
A graduate of a college or university with a Masters degree in a human service field and has one year of full-time, pre- or post-graduate degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre- or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling;
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
For care managers serving members with LTSS needs: two years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, and I/DD or TBI conditions above).
AND in addition to the conditions above
Specific experience working with Native Americans preferred.
Current Basic Life Support (BLS) minimally required. Can be acquired through the facility within 6 months following appointment to position.
Applicant must have a valid North Carolina driver's license.
Job Knowledge
Knowledge and ability to independently plan, manage, and organize work in order to meet priorities, accomplish work within established time frames and work in stressful situations.
Knowledge of the occupational functions of multi-disciplinary health care team.
Knowledge of the culture and medical health profile of the member population.
Knowledge and ability to teach and counsel member/family on health maintenance and disease prevention.
Knowledge of available health care programs and community resources.
Knowledge of care management including screenings, assessments, development of care plans and knowledge of resources available to members at all levels including tribal, county, regional and state.
Knowledge of LOC process, SIS for IDD and FASN assessment for TBI
Knowledge of Medicaid basic, enhanced MH/SUD, and waiver benefits plans
Knowledge of and skilled in the use of motivational interviewing and techniques
Strong interpersonal and written/verbal communication skills
Conflict management and resolution skills
Proficient in Microsoft Office products (such as Word, Excel, Outlook, etc.)
Ability to master care management platforms and review data for decision making and person-centered planning
High level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance.
Ability to make prompt, independent decisions based upon relevant facts
Good organizational skills to prioritize duties and work with minimal levels of onsite supervision to consistently meet deadlines
In addition, have a working knowledge of the special needs of members who fall into the category of being eligible for Tailored Care Management services which includes those members with care needs related to a behavioral health condition (including both mental health and substance use disorders), intellectual/developmental disability (I/DD), or traumatic brain injury (TBI).
Expertise in the systems and tools that are fundamental to the transition to adulthood, including independent living skills (e.g., accessing food and transportation), post-high school education, housing and employment options, self-advocacy, health insurance coverage options after Medicaid eligibility ends and building natural supports.
Complexity of Duties
Complies also with federal, state, accrediting and local regulations. These guidelines are not always specifically applicable to the individual member or situation and independent judgment is required in selecting the most appropriate guideline, and applying the intent of the guideline to the specific situation at hand.
Supervision Received
The incumbent independently plans, schedules, and provides care in coordination with the medical care plan and Tribal Option Care plan and attempts to solve problems only within established procedures. This is done under the supervision of the Tribal Option Specialty Team Care Manager Supervisor, the Tribal Option Care Manager Supervisor, the Assistant Director of Care Management, and the Director of Care Management. The work is evaluated for technical soundness and adherence to professional standards.
Responsibility for Accuracy
The incumbent has a positive effect upon the recovery of the member and is responsible for following policies and procedures, which serve as hospital guidelines and prevents errors from occurring. Errors can have a negative member outcome since the incumbent's performance affects the health, recovery, and rehabilitation of members, and the quality of care provided. Evaluations and observations are used to modify and develop clinically appropriate treatment plans. Work can be verified or checked by the immediate supervisor, other health care providers or systems checks, but usually the responsibility for accuracy relies solely on the incumbent.
Contacts with Others
Contacts are with members, families, hospital personnel, and community agencies. Contacts with members, families, and hospital personnel are to exchange, provide, and obtain information concerning the member's physical and psychosocial health care problems, and needs. The nurse uses teaching and counseling methods to influence and motivate member and family behavior. Contacts with other health care or related disciplines within the hospital are for the purpose of collaboration and consultation. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with members and families.
Confidential Data
The incumbent has access to highly confidential member medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical, and all other pertinent information that comes to his/her attention or knowledge. The Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action.
Mental/ Visual/ Physical
Work in the various services within the Primary Care department is mostly sedentary, yet requires walking, standing, bending, pushing, and lifting in helping members to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. Will be subject to frequent interruptions requiring varied responses, which can cause distractions therefore, the incumbent must possess the ability to differentiate and prioritize many tasks at once.
Environment
Must be flexible in working hours. This position offers a hybrid work model, with the flexibility to work remotely or from the designated work space. Specific workdays and location will be determined in collaboration with the team, the Tribal Option Care Manager Specialty Lead, and Tribal Option Care Manager Supervisor. The incumbent may occasionally be required to perform care management duties and tasks within the clinical setting. incumbent is required to comply with Employee Health Program guidelines including current immunization status of identified communicable diseases and safety precautions are sometimes necessary, such as use of personal protective equipment as required by hospital policy. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training.
Customer Service
Consistently demonstrates superior customer service skills to members/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all members/customers by seeking out opportunities to be of service.
$52k-105k yearly est. Auto-Apply 50d ago
Tribal Option Specialty Team Care Manager - LTSS
Cherokeehospital
Team manager job in Cherokee, NC
Primary Function
The Tribal Option Specialty Team Care Manager will be responsible for providing proactive intervention and care coordination to members who are eligible for Tribal Option to ensure that these individuals receive the appropriate assessment and services. The Tribal Option Specialty Team Care Manager will be assigned to one of the three Tribal Option Specialty Teams. The three Tribal Option Specialty teams are I/DD/TBI/LTSS, Adults and Children with Special Health Care Needs, and Children and Families served by the child welfare system.
The Care Manager will work with members and the care team to alleviate inappropriate levels of care or care gaps through assessment, multidisciplinary team care planning, and coordination of services needed by the member across the Mental Health (MH), Substance Use (SU), intellectual/developmental disability (I/DD), traumatic brain injury (TBI), Children and Families served by the child welfare system, and unmet health-related resource needs networks. The Care Manager will seek to improve members near and long-term physical and behavioral health outcomes.
The Care Manager will be primarily responsible for assisting the member develop their care plan/ISP based on the needs and desires of the member/legally responsible person, team and their support system. Plans will be person centered in nature and reflect all the areas of support needed by the member. The Care Manager will ensure all level of care assessments are completed and is responsible for coordinating the member's whole person care (Physical, Behavioral, pharmacy, BH, LTSS, IDD, TBI, and Unmet Social or Health-Related Resource Needs, including but not limited to vocational, education, social supports, personal safety, housing and food insecurity).
The Care Manager will coordinate care and facilitate seamless transitions for members who experience changes in treatment settings, child welfare placements, transitions to adulthood, and/or loss of Medicaid eligibility. The Care Manager will improve coordination with county DSS agencies, EBCI Family Safety program and more broadly, with Community Collaboratives - a comprehensive network of community-based services and supports leveraging a system of care approach to meet the needs of families who are involved with multiple child service agencies.
The Care Manager will support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization.
The overall goal of the Care Management model is improved health outcomes for eligible individuals. The design of the model has been shaped by the following guiding principles:
Broad access to care management . Care Management is available to all eligible individuals continuously, with limited exceptions.
Dedicated care manager taking an integrated, whole-person approach. To the maximum extent possible, each enrolled individual will receive integrated, whole-person care management from a dedicated care manager with expertise and training in addressing behavioral health, I/DD, LTSS and/or TBI needs in addition to physical health needs and unmet health-related resource needs.
Person and family-centered planning. Care planning for individuals will be person-centered and will consider their unique needs. Parents, other family members, and caregivers can also serve as part of the individual's care team, with the individual's consent. Tribal Option Care Management aligns with the North Carolina System of Care framework.
Job Description
Utilizes best practice models to identify, incorporate or develop best practices for panel management.
Collaborates with other teams to share and establish best practice for health promotion and disease prevention strategies.
Manages assigned panel by addressing and resolving acute care needs and chronic care needs through a team-based approach.
Utilizes the electronic health record to assist with tracking and monitoring the appropriate follow-up of members targeting specific health indicators.
Utilizes the care management platform for documentation of care management functions such as a care needs screening, comprehensive assessment, and care planning.
Utilizes different available platforms/dashboards for population health and related interventions and innovations for management of care needs or gaps in care
Utilizes NC Health connects for information gathering and data collections for management of care needs or gaps in care
Coordinates and follows up on referrals to outside specialty providers, recent ED visits, and ICC visits.
Coordinates and follows up on recent admissions and discharges.
Provides member education, advice and information on health assessment, disease processes, medications, treatment plans and available community resources.
Assesses member needs using established clinical guidelines, protocols, and pathways.
Collects data from relevant sources (member, family, or caregiver) regarding the biological, psychological, social and cultural factors that might influence and impact the health status of the individual and utilizes this data in member center care plan development.
Interprets data and recognizes existing relationships between data collected and the member's health status and treatment regimen and determines the member's need for immediate interventions.
Initiates individualized care plan based on assessment of the member for specific illnesses, injuries, and diseases Social Determinants of Health (SDoH) and human behavior while adhering to appropriate standards of care.
Develops individualized plan of care with input from the member, the member's family, pod members, and anyone else the member requests to be included for those members considered “high risk.”
Develops expected member outcomes that are observable and within an adequate period, and are congruent with the member's present and potential physical capabilities and behavioral patterns.
Responsible for assisting with establishing a multidisciplinary care team for each member.
Coordinates closely with each member's primary care provider (PCP), and, as appropriate, care manager extenders, assigned County Child Welfare worker, EBCI Family Safety Program staff, CIHA Care Team, family members and guardians to manage the member's health care needs.
Assumes coordination responsibility for transition planning.
The care manager will make best efforts to contact the member during their stay in an inpatient psychiatric unit or hospital, Facility-Based Crisis, general hospital unit, or nursing facility and make best effort to contact the member on the day of discharge.
Provides transitional care management during care transitions (including assisting individuals with transitioning from congregate or other intensive treatment settings to a foster care home or other community placement).
Obtain a copy of the discharge plan for members being discharged from an inpatient psychiatric unit or hospital, Facility-Based Crisis, or general hospital unit, or nursing facility and review the discharge plan with the member and facility staff.
Facilitate clinical handoffs.
Responsible for ensuring members receive robust medication reconciliation and management.
Assists the member in obtaining needed medications prior to discharge, ensure an appropriate care team member conducts medication reconciliation/management, and support medication adherence
Directs the extender's care management functions and ensure that the extender supports allowable activities (e.g., coordinating services/appointments by arranging transportation, etc.).
Responsible for implementing the Healthy Opportunities Pilot (HOP) program for its HOP-eligible members
Facilitates additional requirements for members obtaining 1915(i) services
Duties specifically related to members who are CFSP:
May be required to provide 24/7 support during emergencies or behavioral health crises, including working with County Child Welfare workers (or EBCI Family Safety Program staff) to secure immediate treatment services, as needed.
Responsible for convening the care team on a regular basis (no less than twice per year, and more often, as appropriate) and sharing the care plan/ISP with the member's care team and other representatives, as appropriate, to support delivery of the member's needed health and health-related services.
Required to coordinate closely with each member's assigned County Child Welfare worker to share relevant health and health-related information
Collaborate with County Child Welfare workers as needed in the development of the NCDSS-required transitional living plan and 90-day transition plan.
Responsibility of the six core Health Home Services for the tailored plan
Duties specifically related to I/DD, TBI, and LTSS:
Obtain releases/documentation and provide to all stakeholders involved.
Obtain clinical supporting documentation, legal/guardianship verification, and necessary consents to exchange/release information
Ensure that service orders/doctor's orders are obtained, as applicable
Verify ongoing service adherence with member and/or guardian
Monitor ISP implementation and resolve or escalate issues as needed
Monitor members at least quarterly to ensure that any restrictive interventions (including protective devices used for behavioral support) are written into the Care Plan/ISP and the Positive Behavior Support Plan;
Monitor for HCBS compliance
Notify Tailored Plan/LME/MCO of updates to eligibility and/or need for 1915(i) services.
Provide education and support, to individuals and LRP, in learning about and exercising rights, explanation of the grievance and appeals process, available service options, providers available to meet their needs, and payer requirements that may impact service connection and maintenance.
Escalate complex cases and cases of concern to the Supervisor.
Participate and complete all required agency trainings and meetings, as well as all required care management-based trainings from the State, Technical Assistance entity or payor and within required timeframes as assigned.
Travel to various community locations, other agencies and other outreach destinations as necessary to meet the members' needs.
Maintain all certification(s) or licensure required for the position.
Demonstrate awareness and knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to care management.
Meet at least minimum standards of monthly contacts and demonstrate ability to effectively engage with members.
Participate in agency's twenty-four (24) hour coverage around care management providing for coverage for services, consultation or referral as needed and arrange treatment for emergency medical conditions including behavioral health crises. Specifically, coverage will include the ability to share information such as care plans and psychiatric advance directives and coordinate care to place the member in appropriate setting during urgent and emergent events.
May be subject to on-call and callback.
May be necessary to work when administrative leave is granted if member care would be compromised.
The incumbent will be evaluated annually on his/her ability to identify, assess, analyze, and evaluate data and solve problems through the CIH Performance Appraisal System.
Education, Licensure, Certification, and Experience
Care Managers serving all members must have the following minimum qualifications:
Meet North Carolina's definition of a Qualified Health Professional per 10A-NCAC 27G. 0104
"Qualified professional" means within the mh/dd/sas system of care either:
An individual who holds a license, provisional license, or certificate issued by the governing board regulating a human service profession, including a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population serv
A graduate of a college or university with a Masters degree in a human service field and has one year of full-time, pre- or post-graduate degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre- or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling;
A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
For care managers serving members with LTSS needs: two years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, and I/DD or TBI conditions above).
AND in addition to the conditions above
Specific experience working with Native Americans preferred.
Current Basic Life Support (BLS) minimally required. Can be acquired through the facility within 6 months following appointment to position.
Applicant must have a valid North Carolina driver's license.
Job Knowledge
Knowledge and ability to independently plan, manage, and organize work in order to meet priorities, accomplish work within established time frames and work in stressful situations.
Knowledge of the occupational functions of multi-disciplinary health care team.
Knowledge of the culture and medical health profile of the member population.
Knowledge and ability to teach and counsel member/family on health maintenance and disease prevention.
Knowledge of available health care programs and community resources.
Knowledge of care management including screenings, assessments, development of care plans and knowledge of resources available to members at all levels including tribal, county, regional and state.
Knowledge of LOC process, SIS for IDD and FASN assessment for TBI
Knowledge of Medicaid basic, enhanced MH/SUD, and waiver benefits plans
Knowledge of and skilled in the use of motivational interviewing and techniques
Strong interpersonal and written/verbal communication skills
Conflict management and resolution skills
Proficient in Microsoft Office products (such as Word, Excel, Outlook, etc.)
Ability to master care management platforms and review data for decision making and person-centered planning
High level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance.
Ability to make prompt, independent decisions based upon relevant facts
Good organizational skills to prioritize duties and work with minimal levels of onsite supervision to consistently meet deadlines
In addition, have a working knowledge of the special needs of members who fall into the category of being eligible for Tailored Care Management services which includes those members with care needs related to a behavioral health condition (including both mental health and substance use disorders), intellectual/developmental disability (I/DD), or traumatic brain injury (TBI).
Expertise in the systems and tools that are fundamental to the transition to adulthood, including independent living skills (e.g., accessing food and transportation), post-high school education, housing and employment options, self-advocacy, health insurance coverage options after Medicaid eligibility ends and building natural supports.
Complexity of Duties
Complies also with federal, state, accrediting and local regulations. These guidelines are not always specifically applicable to the individual member or situation and independent judgment is required in selecting the most appropriate guideline, and applying the intent of the guideline to the specific situation at hand.
Supervision Received
The incumbent independently plans, schedules, and provides care in coordination with the medical care plan and Tribal Option Care plan and attempts to solve problems only within established procedures. This is done under the supervision of the Tribal Option Specialty Team Care Manager Supervisor, the Tribal Option Care Manager Supervisor, the Assistant Director of Care Management, and the Director of Care Management. The work is evaluated for technical soundness and adherence to professional standards.
Responsibility for Accuracy
The incumbent has a positive effect upon the recovery of the member and is responsible for following policies and procedures, which serve as hospital guidelines and prevents errors from occurring. Errors can have a negative member outcome since the incumbent's performance affects the health, recovery, and rehabilitation of members, and the quality of care provided. Evaluations and observations are used to modify and develop clinically appropriate treatment plans. Work can be verified or checked by the immediate supervisor, other health care providers or systems checks, but usually the responsibility for accuracy relies solely on the incumbent.
Contacts with Others
Contacts are with members, families, hospital personnel, and community agencies. Contacts with members, families, and hospital personnel are to exchange, provide, and obtain information concerning the member's physical and psychosocial health care problems, and needs. The nurse uses teaching and counseling methods to influence and motivate member and family behavior. Contacts with other health care or related disciplines within the hospital are for the purpose of collaboration and consultation. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with members and families.
Confidential Data
The incumbent has access to highly confidential member medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical, and all other pertinent information that comes to his/her attention or knowledge. The Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action.
Mental/ Visual/ Physical
Work in the various services within the Primary Care department is mostly sedentary, yet requires walking, standing, bending, pushing, and lifting in helping members to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. Will be subject to frequent interruptions requiring varied responses, which can cause distractions therefore, the incumbent must possess the ability to differentiate and prioritize many tasks at once.
Environment
Must be flexible in working hours. This position offers a hybrid work model, with the flexibility to work remotely or from the designated work space. Specific workdays and location will be determined in collaboration with the team, the Tribal Option Care Manager Specialty Lead, and Tribal Option Care Manager Supervisor. The incumbent may occasionally be required to perform care management duties and tasks within the clinical setting. incumbent is required to comply with Employee Health Program guidelines including current immunization status of identified communicable diseases and safety precautions are sometimes necessary, such as use of personal protective equipment as required by hospital policy. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training.
Customer Service
Consistently demonstrates superior customer service skills to members/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all members/customers by seeking out opportunities to be of service.
$52k-105k yearly est. Auto-Apply 50d ago
Outdoor Experience Manager
Girl Scouts Carolinas Peaks To Piedmont
Team manager job in Asheville, NC
REPORTS TO: Director of Outdoor Experience & Property
FLSA CLASSIFICATION: Exempt
GRADE: 5
requires living on site at assigned camp during overnight camping season (May - August)
SUMMARY OF POSITION
The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals.
ACCOUNTABILITIES
Manage outdoor experience programming in the council's jurisdiction that could include:
Management of weekend programming
Management of summer overnight and day camp programming
Recruiting, training and management of seasonal staff and year-round staff
Coordinating services of all program and site vendors (food, supplies, program providers, etc.)
Risk management, safety, security and crisis communication plans
Development and delivery of all program activities for council-owned camps and geographic regions.
Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership.
Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved.
Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program.
Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response.
Provide an annual calendar of program activities designed to meet the needs of girls.
Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes.
Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance.
Participate in the development of the budget for assigned programs and manage budget for assigned areas.
Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Actively participate in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.
Requirements
QUALIFICATIONS
Core Competencies
Outdoor Program Development
Sales Ambition & Drive
Achieve Results
Problem Solving
Marketing Knowledge
Project Management
Budget Administration
Judgment & Decision Making
Team-building & Development of Others
Qualifications
Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience
Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff.
Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management.
Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season
Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties.
ACA Standards Visitor status or willingness to obtain
Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided.
Experience overseeing seasonal food service staff and health staff
ADDITIONAL REQUIREMENTS
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Minimum age 25
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine, and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees "at will."
Salary Description $39K - $46K/year
$39k-46k yearly 20d ago
Senior Mobile Equipment Supervisor
Heidelberg Materials
Team manager job in Greer, SC
Line of Business: AggregatesAbout Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. This position supports our Southeast Region Aggregates operations.
What You'll Be Doing
Lead, coach, and coordinate daily maintenance activities for mobile equipment across the region.
Develop and execute preventive maintenance plans to maximize equipment reliability and uptime.
Troubleshoot mechanical and electrical issues to ensure safe, efficient operations.
Partner with site leadership, safety, and procurement teams to meet fleet and operational needs.
Maintain accurate maintenance records, inventory levels, and compliance documentation.
What Are We Looking For
Strong technical proficiency in diagnosing and repairing mobile heavy equipment.
Ability to manage maintenance priorities across multiple sites in a fast-paced environment.
Demonstrated leadership capability with a strong commitment to safety and team development.
Effective communication skills for collaborating with regional operations and external partners.
Commitment to continuous improvement and delivering high equipment reliability.
Work Environment
This role supports multiple aggregate sites within the Southeast Region. Work includes both indoor and outdoor environments with exposure to weather, noise, dust, and heavy equipment. Personal protective equipment (PPE) is required in designated areas, and safety is a shared responsibility for all team members.
What We Offer
Competitive base salary, $77,180 to $102,900, and participation in our annual incentive plan
401(k) retirement savings plan with an automatic company contribution as well as matching contributions
Highly competitive benefits programs, including:
Medical, Dental, and Vision along with Prescription Drug Benefits
Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays
Equal Opportunity Employer - Minority / Female / Veteran / Disabled
$77.2k-102.9k yearly Auto-Apply 1d ago
Dental Office Manager
Progrin Dental
Team manager job in Greer, SC
ProGrin Dental Job Description - Office Manager
Office Manager- Ready to love where you work? Look no further!
At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality!
We're growing and looking for an energetic, compassionate Office Manager who thrives in a team environment and wants to develop their skills and their career.
What Makes ProGrin Different?
4-6 weeks PTO
Wellness Program- Our team members take home an average of $1,871.65 more each year by participating!
Health & life insurance
401K with 4% match
Paid birthday off
Figs uniforms
Mentorship & growth training (we invest in YOU!)
Bonus opportunities for patient & team referrals
Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!
Supportive doctors who work with you, not above you
What You'll Do:
Provide leadership and direction to all staff members.
Manageteam schedules and coordinate daily workflow.
Address and resolve patient concerns professionally and efficiently.
Monitor financial performance, budgeting, and practice profitability.
Maintain vendor relationships and oversee supply management.
Ensure a high level of patient satisfaction and retention.
Support team members through coaching, feedback, and career development.
Assist in hiring, onboarding, and training new staff.
You're a Great Fit If You:
Have a high school diploma + minimum of three years in dental office management or a related field
Love people and have a heart for service
Have great communication, problem solving and leadership skills,
Want a
career
, not just a job
Value personal growth and team collaboration
Not a Fit If:
You prefer working alone
You are uncomfortable handling conflict or problem resolution.
Change makes you uncomfortable, and you often resist it.
Success in This Role Looks Like:
Patients leave smiling, cared for, and confident
You stay organized, on-time, and ready to support your team
You grow into more advanced responsibilities and leadership
You become a culture champion in the office
Ready to Apply?
We'd love to meet you. Click "Apply Now" to join a team where culture, purpose, and growth come standard.
$34k-49k yearly est. 6d ago
Senior Team Lead-Night Shift (BMW Facility)
Opsource Staffing 4.3
Team manager job in Greer, SC
OpSource Staffing is seeking an experienced Warehouse Senior Team Lead for our client located in Greer, South Carolina. This position offers an excellent opportunity for individuals skilled in warehouse operations, quality inspection, logistics, and team leadership to join a growing team.
Pay Rate: $25/hour
Schedule: Night Shift -Sunday-Thursday, every other Friday (Overtime as needed) Time: 7pm-5:30am
Key Responsibilities:
Supervise and coordinate activities of warehouse staff and designated work cells
Oversee product inspection, quality control, and compliance with customer specifications
Maintain a clean, organized, and safe work environment following all OSHA safety regulations
Conduct start-of-shift meetings, review job requirements, and ensure proper setup of work areas
Provide on-the-job training and guidance for new and existing employees
Ensure all tools, materials, and documentation are prepared for shift operations
Monitor employee performance and provide feedback to Supervisors or Managers
Report any safety incidents, quality issues, or policy violations immediately
Promote a culture of teamwork, accountability, and operational excellence
Complete required reports and paperwork accurately and on time
Support all health and safety programs within the facility
Requirements:
High school diploma or GED required
Minimum of 1 year in a warehouse lead, production supervisor, or logistics coordinator role preferred
Ability to stand for extended periods and perform physical warehouse tasks
Strong skills in following instructions, problem-solving, and multitasking in a fast-paced environment
Ability to train, lead, and motivate team members effectively
Proficient in reading, writing, and speaking English
$25 hourly 21h ago
Peer Support Supervisor
Clarvida
Team manager job in Rutherfordton, NC
at Clarvida - North Carolina
Job Title: Peer Support Services Supervisor Employment Type: Full-time Salary: $49,920
About the Role
We're hiring a Peer Support Services Supervisor to join our team in North Carolina. In this role, you'll provide oversight and management of Peer Support Services, ensuring that services are delivered in compliance with regulatory requirements and Clarvida policies. You'll also provide direct Peer Support Services to clients, helping to promote recovery and self-determination. This position is ideal for a compassionate, experienced individual with a passion for supporting others in their recovery journey and leading a team of Peer Support Specialists.
Responsibilities
● Oversee the delivery of Peer Support Services in accordance with Clarvida policies and regulatory requirements
● Supervise and support Peer Support Specialists, ensuring they have the tools and resources to succeed
● Provide direct Peer Support Services to individuals in need
● Assist with staff training and development to promote best practices
● Ensure compliance with all relevant guidelines and regulations
● Participate in team meetings and collaborate with other service providers
● Provide periodic reports to management on service outcomes and team performance
● Travel approximately 50% of the time to meet with clients and staff
Required Qualifications
● Bachelor's degree in Human Services
● At least 2 years of related experience and/or training
● 1 year of supervisory experience
● Certified NC Peer Support Specialist
Compensation & Benefits
Full-time Employees:
● Paid vacation days (increase with tenure)
● Separate sick leave that rolls over annually
● Up to 10 paid holidays*
● Medical, dental, and vision insurance options
● DailyPay - access your earnings without waiting for payday*
● Training, development, and continuing education credits for licensure
All Employees:
● 401(k) retirement plan
● Free licensure supervision
● Pet insurance
● Employee Assistance Program (EAP)
● Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment
● Mileage reimbursement
● Cell phone stipend
(*Benefits may vary by state or county)
Work Location
On-site/Community-Based - North Carolina
Employment Type
Full-time
How to Apply
If you're passionate about providing peer support and leading a team dedicated to empowering others in their recovery journey, click "Apply Now" to join Clarvida's Peer Support team.
About Clarvida
Clarvida is a trusted provider of behavioral health services, supporting communities across multiple states. We specialize in integrated, person-centered care and collaborate with families and local systems to deliver outcome-driven mental health and substance use services.
Learn more: ******************************************
See other opportunities: ************************************
Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
Fraud Alert
Clarvida never charges fees to apply and does not conduct interviews via messaging apps. Official communication will come ****************** email addresses or verified Clarvida LinkedIn profiles.
Keywords: Peer Support Supervisor, Peer Support Specialist, Peer Recovery Support, Certified Peer Support Specialist, Behavioral Health, Recovery Support, North Carolina Jobs, Supervisor, Human Services, Leadership in Recovery.
$49.9k yearly Auto-Apply 60d+ ago
Phlebotomist Team Lead
Labcorp 4.5
Team manager job in Asheville, NC
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomy Team Lead to work in Asheville, NC. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
**Work Schedule:** Monday - Friday hours vary from 6:30am - 6:30pm
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** .
**PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics**
**Job Responsibilities:**
+ Provide coverage and travel to various sites to perform phlebotomy job duties
+ Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
+ Observe new employee performance and report observations to the supervisor
+ Perform site inspections on a regular basis and accurately report all findings
+ Provide continuous training to phlebotomy staff as directed
+ Complete new hire and annual competency assessments when necessary
+ Manage and monitor patient flow, wait times, inventory levels and information logs
+ Address any customer service related issues in a prompt and respectful manner
+ Review daily/weekly schedule with supervisor and making schedule adjustments as needed
+ Promote team work, cohesiveness and effective communication among coworkers
+ Perform all duties of a phlebotomist and site coordinator as needed
+ Other duties as assigned
**Requirements:**
_This position requires you to be fully vaccinated against Flu. Subject to applicable law, all prospective hires will need to provide proof of being fully vaccinated for Flu or qualify for medical or religious accommodations._
+ High school diploma or equivalent
+ **Minimum 2 years of phlebotomy exp (preferred)**
+ **Prior experience in a leadership position is a plus**
+ Phlebotomy certification from an accredited agency is preferred
+ In depth knowledge of phlebotomy duties, responsibilities and techniques
+ Proven track record in providing exceptional customer service
+ Strong communication skills; both written and verbal
+ Ability to work independently or in a team environment
+ Comfortably working under minimal supervision
+ Reliable transportation and clean driving record if applicable
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$91k-121k yearly est. 14d ago
Direct Support Supervisor
Irene Wortham Center 3.6
Team manager job in Asheville, NC
Manage Direct Support Professionals throughout shift and collaborate with Home Manager to address any problems or concerns through corrective action. Provide an environment that reinforces and administers agency policies and procedures and track performance of staff to determine areas of adequate performance and/ or improvement opportunities.
Essential Duties & Responsibilities
Oversee and monitor implementation of programs and procedures by Direct Support Professional during the shift, as prescribed in client IPP and assure accurate documentation of client performance.
Help track staff attendance and tardiness on shift and respond appropriately as per attendance policy
Work with Home Manager to schedule staff for shift to create coverage
Ensure the safety and well-being of the clients at all times.
Ensure client's basic needs (i.e., toileting, eating, bathing, etc) are met.
Attend all mandatory in-service training and staff meetings as needed, and contribute to problem identification and solution.
Conduct monthly staff meetings for all staff on shift
Monitor shift to ensure that all staff are engaged in Active Treatment at all times and offer guidance and feedback
Meet with Home Manager routinely to discuss items of importance in the home and on the shift
Report and document any relevant changes in consumer behavior/performance or medical concerns.
Attain and maintain all required training.
After certification, administer medication in accordance with physician's orders, ensure consumption of medications, document all medications on Medication Administration Record, provide an accurate accounting of all controlled medications at end of shift, and perform med checks each day.
Follow Universal Precautions and OSHA Guidelines related to Exposure to Blood and Body Fluids.
Follow Emergency Plan as needed.
Interact with staff to ensure proper voice tone, tolerance, and patience are used when working with residents.
Have knowledge of individual client rights and ensure that rights are respected at all times.
Respect the privacy and confidentiality of each resident.
Demonstrate a working knowledge of ICF/IID policies and procedures.
Seek out information needed to perform duties by following proper chain of command.
Oversee staff and offer feedback to develop best practices for client Transport residents to Doctor/Dentist appointments and other meetings as necessary.
Fill out duty rosters and ensure that they are followed and all tasks are completed.
Work with Home Manager to create and administer performance evaluations for staff on shift. Assist with Direct Support Professionals' performance evaluations.
Assist with developing clients' daily schedule.
Maintain current inventory of client's belongings and inform House Manager of items needed.
When families are visiting or calling, attend to their needs.
Manage Inform House Manager of household and personal hygiene items needed.
Assist with preparation for all annual inspections (Health/Sanitation, Fire, ICF, Life/Safety and ensure they are up to standards).
Oversee monthly fire drills on shift and monitor fire drill documentation for completion and accuracy. Notify House Manager of any concerns.
Attend all staff meetings and in-services.
Ensure that IWC/IWRC Policies and Procedures are followed at all times.
Use department form to track inventory supplies and submit order for items needed to Home Manager weekly.
Check documentation daily.
Address personnel issues that arise on the shift, including staff conflict and performance concerns
Make decisions regarding administration of PRN meds.
Other Duties as assigned.
Qualifications
Non-Essential Duties & Responsibilities
Maintain acceptable driving record, and report any tickets/accidents to immediate supervisor or Human Resources Director.
Education/Training
Graduation from High School or successful completion of GED program.
Minimum of 1-year ICF/IID or related experience. ICF experience preferred
Necessary Special Qualifications
Must be eighteen years of age or older, possess a valid North Carolina Driver's License, Clean criminal background and health care registry check.
Special Skills/Abilities
Ability to follow oral and written instructions. Ability to record basic data and document observations, events and medications. Ability to communicate with other staff and members of the community.
Contacts Inside/Outside Organization
Parents, Affiliate Agencies Staff, IWC/IWRC Staff
Other Qualifications or Requirements
Mental Effort: Ability to understand and follow complex verbal and written instructions. Good common sense thinking and ability to function independently. Must be able to make sound decisions and respond professionally/calmly in emergency situations. Must be able to work under pressure and in a fast-paced environment. Must be able to set priorities and follow through with those priorities.
Visual Effort Must be able to read and document on data sheets. Must be able to drive without restrictions.
Physical Requirements: Heavy lifting up to 60 pounds independently. Must be able to assist other staff members with two-person lift, endure prolonged periods of bending and standing, and be able to work long shifts with a great deal of physical labor/activity. Must have good reflexes and response time.
Safety: Behavior problems such as aggression of clients and/or lifting could cause bodily injury. Must be familiar with and able to follow OSHA Guidelines and Universal Precautions. Personal Hygiene should include short fingernails, non-offensive clothing/odors, and no dangling jewelry. Must be able to meet job requirements with regard to required training. (i.e., CPR/First Aid, Medication Administration, NCI, Client Rights, Documentation, Blood borne Pathogens, Protect Your Back, etc.)
Working Conditions: Employees work primarily indoors in residential facility with some exposure to conditions which are slightly disagreeable such as toileting and feeding. Must provide a pleasant, positive atmosphere for clients and staff, be a team player (willing to assist co-workers), and avoid gossip and prejudices.
Scope of Position: Number of employees supervised: 2 or more.
$22k-28k yearly est. 4d ago
Office Manager
Semper Fi Custom Remodeling
Team manager job in Black Mountain, NC
About Us
Semper Fi Custom Remodeling is a fast-growing, award-winning remodeling company based in Black Mountain, NC. We are dedicated to delivering exceptional craftsmanship, operating with integrity, and ensuring unmatched client satisfaction. As we continue to expand, we are seeking an executive-level leader to oversee office operations and the Project Development team, drive operational excellence, and foster the growth and development of our people. This role is key to shaping our team, improving processes, and supporting the ongoing success and growth of the company.
Position Overview
We are seeking a seasoned, executive-level professional to serve as Office Manager. In this leadership role, you will oversee all office functions and the Project Development team, working directly with the Director of Operations to drive the growth and development of both the team and the company. The ideal candidate is highly organized, strategic, and committed to operational excellence and team performance.
Key Responsibilities
Oversee cross-functional teams, including Project Development, Design, Estimating, and Administration, ensuring alignment with company objectives, smooth workflows, and consistent performance across all departments.
Lead the daily operations of the office and the Project Development team
Conduct weekly one-on-one meetings with team members to review KPIs, provide coaching, and ensure professional growth
Oversee onboarding, training programs, and ongoing employee development initiatives
Ensure all pre-construction processes and project workflows are running efficiently and effectively
Identify opportunities for continuous improvement in processes, team performance, and operational efficiency
Facilitate communication and collaboration across departments to achieve company goals
Support problem-solving and operational guidance for team members as needed
Foster a positive, growth-oriented company culture
Adapt communication style to fit diverse personalitiesanalytical estimators, creative designers, persuasive salespeople.
Encourage cross-departmental respect by highlighting how each role contributes to client satisfaction.
Understand how sales, estimating, and design feed into construction execution.
Drive sales growth by developing and delivering training for the sales team, implementing outside sales initiatives, and coordinating with the marketing department to achieve overall sales objectives.
Keep teams aligned with Semper Fis promise of a guided, stress-free remodeling experience.
Qualifications
Minimum of 57 years of experience in office management, operations, or a similar leadership role
Proven experience leading teams, conducting one-on-ones, and tracking KPIs (Create tailored growth paths, provide regular feedback and mentorship to build confidence and skill sets.)
Requires a strong understanding of sales strategies and experience in sales management.
Strong organizational, strategic, and problem-solving skills
Experience in project-driven environments, construction, or related industries preferred
Excellent communication and interpersonal skills
Ability to collaborate with executive leadership and influence operational strategy
Benefits
Health, Dental, and Vision Insurance Options
Paid Time Off (PTO): Vacation, sick leave, and paid holidays
401(k) with Company Match
Professional Growth Opportunities: Training programs and advancement potential
Additional Perks: Complimentary snacks, company-provided uniforms, and a supportive team culture
Equal Opportunity Employer
Semper Fi Custom Remodeling values diversity and inclusion. We are committed to fostering an equitable workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, national origin, sexual orientation, marital status, disability, genetic information, age, military service, or any other protected category.
$30k-45k yearly est. 26d ago
Dining Team Leader
Givens Communities 4.3
Team manager job in Asheville, NC
Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes an environment of inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.
What you'll get:
Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (Free basic coverage for full-time team members!)
Free short-term disability, life insurance, & access to our employee assistance program
Steady work through any Hurricane, Pandemic, or other crises
On-sight meal & uniform allowances
Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
Referral bonus program
403(b) retirement plan with up to a 6% matching
Educational assistance & professional development opportunities
Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
Fast-growing nonprofit with tons of advancement opportunities
The Dining Services Department at Givens Estates, a continuing care retirement community in Asheville, is hiring for a full-time Dining Team Leader to help support our dining department. The primary purpose of this position is to perform services to residents, guests, and team members in all venues throughout Independent Living.
What you'll do:
* Responsible for and/or perform general duties of the serving/food runner team
* Assigns, assists, and completes all opening, side work, and closing duties
* Assists production personnel by routine communication of resident/guest concerns, comments, suggestions
* Coordinates staff to ensure quality service is provided to residents; ensures proper meal service techniques are followed
* Assists with the training of new staff team members; assists with introductory and annual evaluations as needed
* Assists with maintaining point-of-sales and digital display systems within all venues throughout Independent Living
* Assists with the supervision of all team members in venues throughout Independent Living
* Performs any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor
What you'll need:
* Prefer on-the-job three(3) months of supervised training
* Working knowledge of sanitary standards related to food handling and preparation
* Knowledge to serve meals in an appealing and appetizing manner
* Knowledge of foods, beverages, condiments etc
* High School completion or equivalent is preferred
Compensation: $19.50 - $21.00 per hour, plus our comprehensive benefits package!
Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 50 years. We already have five communities (three life plan communities and two affordable communities) with plans for many more in the coming years.
$19.5-21 hourly 6d ago
Fulfillment Center Supervisor
Aeroflow Career 4.4
Team manager job in Asheville, NC
Aeroflow Health - Fulfillment Center Supervisor
Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000's list of fastest-growing companies in the U.S.
As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We're working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients.
The Opportunity
Within Aeroflow, the Aeroflow Fulfillment Center (AFC) is the core of Aeroflow's order fulfillment function. As Aeroflow continues to grow and invest in its ability to deliver a world-class customer experience, its investment in distribution/warehouse function is growing as well.
AFC takes great pride in being a critical part of delivering an exceptional customer experience, and currently fulfills over 300,000 medical supply orders per month from its primary Asheville warehouse.
Aeroflow is in the early stages of a long-term project to modernize its supply chain operations, steadily adding new technology, automation, and other process efficiencies over the next three years.
Aeroflow's growth and investment in its supply chain functions will require a Second Shift Supervisor who will apply their skills in two key areas…1) Leading a team of Fulfillment Associates, and 2) Management of multiple processes within the Fulfillment Center
Your Primary Responsibilities
We are currently seeking a Fulfillment Center Supervisor, who will be responsible for:
Lead a team of Fulfillment Associates
Provide daily direction to a team of 10 to 15 associates as they perform a variety of functions in support of Aeroflow's fulfillment operations.
Cultivate a culture of safety and 5S on your assigned shift.
Perform administrative duties as required, including management of associate time details, performance evaluation of temporary and full time associates, and reporting on multiple key performance metrics pertaining to productivity, quality and service levels.
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance
Maintain HIPAA/patient confidentiality
Regular and reliable attendance as assigned by your schedule
Other job duties assigned
Manage multiple processes
Embrace continuous improvement by identifying opportunities to optimize process quality and efficiency.
Facilitate onboarding and cross training in order to enable optimal staffing of each process.
Coordinate with first shift leadership to provide strong hand offs between shifts.
Skills for Success
Strong leadership skills, preferably within a warehouse or distribution environment.
A broad understanding of warehouse processes.
Strong verbal/written communication skills in an environment of multiple internal teams plus external vendors.
Familiarity with warehouse management software tools, methodologies, and best practices.
Required Qualifications
2+ years of relevant experience with a focus on supply chain management, operations, or distribution, with strong references.
A proven ability to motivate teams to produce quality results within challenging timeframes and ongoing change.
Confident and effective communication skills with all levels of the organization.
Excellent problem-solving skills and leadership qualities.
Ability to work collaboratively with all levels of company staff.
Ability to deliver effective feedback, both written and verbal.
Ability to live/relocate near Asheville, NC.
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
Family Forward Certified
Great Place to Work Certified
Inc. 5000 Best Place to Work award winner
HME Excellence Award
Sky High Growth Award
If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$25k-33k yearly est. 7d ago
Retail Team Lead (FT)
New Balance 4.8
Team manager job in Asheville, NC
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Asheville, NC Retail Only Pay Range: $17.65 - $22.00 - $26.45 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$17.7-22 hourly Auto-Apply 39d ago
Controls Team Leader
MSS Solutions, LLC 3.3
Team manager job in Greer, SC
Job Description
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Team Leader - Controls. This position will be working in the Greenville, SC & Asheville, NC area! If you are an experienced controls professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Roles and Responsibilities
Responsible for training and developing Controls Service Technicians.
Mentors new and existing team members, identifying areas of growth and individual goals.
Escalates training/equipment/labor needs to Operations Manager.
Makes recommendations for hiring/terminating staff to the Operations Manager.
Manages Service Ticket Open Call list.
Ensures the quality/timeliness of PM contracts and associated tasking completeness.
Ensures daily time entry from the service team.
Manages weekly service schedule and communicates it to the team.
Dispatches daily service calls to assigned technicians.
Manages on call rotation and provides schedule.
Represents MSS by serving as a direct customer contact.
Serves customer as a resource in answering inquiries and responding to special requests along with escalated customer complaints.
Intervenes with sales staff to provide updates and respond to requests for support.
Serves as Project Manager for service project work assigned to service team.
Supports process excellence by monitoring completed paperwork on each job and maintaining performance standard and contract compliance with service customers.
Ensures proper upkeep of PM customer database backups on Controls Server.
Practices and enforces MSS Safety Standards.
Addresses minor disciplinary actions such as speeding violations, performance and daily task deficiencies. Escalates major disciplinary needs to Operations Manager.
Other duties and responsibilities as assigned by the Company
Qualifications and Requirements
Successful candidate must possess a minimum general knowledge of HVAC and Building Automation and Control systems used in Commercial and/or Industrial facilities.
Leadership and team-building capabilities are required.
Strong communication skills.
Minimum 10 years' industry-specific experience.
Ability to effectively communicate with all levels within an organization.
Strong work ethic.
Business planning and decision-making skills.
Solid problem-solving skills.
Leadership and team-building capabilities are required.
Flexibility to work overtime/weekends, as required.
Regular local travel requirements with some overnight travel.
Proficiency in Tridium and Johnson Controls
Experience in a service related business is preferred.
Proficient with all Microsoft Office-related products.
Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching, and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
Valid driver's license and acceptable driving record required.
Must successfully pass a background check & drug test.
High School Diploma or Equivalent preferred.
Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan
Additional Notes
If you are unable to apply electronically and require an accommodation, please contact ************************.
MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
MSS Employees, please visit the MSS Career Center or contact HR to apply
$47k-76k yearly est. 5d ago
Dental Supervisor - O'Berry NMT Center
Nc State Highway Patrol
Team manager job in Waynesville, NC
Agency
Dept of Health and Human Services
Division
O'Berry Neuro-Medical Treatment Center
Job Classification Title
Dental Supervisor (NS)
Number
Grade
MH25
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The primary purpose of the Dental Supervisor is to coordinate and insure proper dental health and oral hygiene for the residents of OBNMTC. This is accomplished through a comprehensive program that includes planning, administration and delivery of dental services and training to residents, staff, students and guardians.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $123,843 - $247,687 Annually
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
Knowledge, Skills and Abilities / Competencies:
Must be licensed to practice dentistry in the state of North Carolina and have at least two years of experience in the general practice of dentistry
Thorough knowledge of all phases of dentistry and clinical skills and physical ability to practice quality comprehensive dentistry.
Knowledge to plan, develop, and institute a preventative dental plan that maintains dental health and provides skill training to residents.
Demonstrated ability to plan, organize and supervise the work of assigned staff.
Knowledge of teaching techniques, as well as experience in various methodologies, for dental students or dental auxiliary students.
Must be able to plan and administer a sound dental budget.
Position #60049407
Salary Grade MH25
This position works Monday - Friday from 8am - 5pm
This position is Exempt and is Exempt from certain provisions of the State Human Resources Act (GS 126)
About O'Berry Neuro Medical Treatment Center: ***************************
O'Berry Neuro-Medical Treatment Center is a specialized skilled nursing facility focused on maintaining the quality of life and dignity for adults with neurocognitive disorders, with coexisting complex medical and behavioral needs, whose level of support extends beyond which can be provided by family, or in a community living setting.
Supplemental Contact Information:
The North Carolina Department of Health and Human Services (DHHD) is an equal opportunity employer who embraces and employment first philosophy which consists of complying with all federal laws, state laws, and executive orders. We are committed to reviewing requests for reasonable accommodations at any time during the hiring process or while on the job. For more information about DHHS: ***********************
DHHS uses the merit-based recruitment and selection plan to fill positions subject to the state human resources act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor's Executive Order 303, our agency supports second chance employment for individuals who were previously incarcerated, or justice involved. We invite all potential applicates to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety.
Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, work experience, and certificates & licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidates' information.
Answers to supplemental questions are not a substitute for providing all relevant information within the body of your applications. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the applications, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00pm on the closing date.
Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "under review" and will be screened by Human Resources for the qualified applicants. The hiring process may take serval weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your applications. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at *****************************
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.
Veteran's and National Guard Preference
Applicants seeking Veteran's preference must attach a DD-214 member-4 form (certificate of release or discharge from active duty) to their applications.
Applicants seeking National Guard preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
CONTACT INFORMATION:
If there are any questions about this posting, please contact Talent Acquisition at *****************************. Resumes will not be accepted in lieu of completing the application.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Licensed to practice dentistry in the state of North Carolina and two years of experience in the general practice of dentistry.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Mishelle Marie Smith
Email:
*****************************
$29k-45k yearly est. Auto-Apply 6d ago
Team Lead
Rack Room Shoes 4.2
Team manager job in Weaverville, NC
31605
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 774
774 Rack Room Shoes
Pay Range: 11-13
Northridge Commons
39 Northridge Commons Pkwy Ste 10
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Weaverville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-35k yearly est. 24d ago
Outdoor Experience Manager
Girl Scouts Carolinas Peaks To Piedmont
Team manager job in Brevard, NC
REPORTS TO: Director of Outdoor Experience & Property
FLSA CLASSIFICATION: Exempt
GRADE: 5
requires living on site at assigned camp during overnight camping season (May - August)
SUMMARY OF POSITION
The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals.
ACCOUNTABILITIES
Manage outdoor experience programming in the council's jurisdiction that could include:
Management of weekend programming
Management of summer overnight and day camp programming
Recruiting, training and management of seasonal staff and year-round staff
Coordinating services of all program and site vendors (food, supplies, program providers, etc.)
Risk management, safety, security and crisis communication plans
Development and delivery of all program activities for council-owned camps and geographic regions.
Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership.
Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved.
Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program.
Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response.
Provide an annual calendar of program activities designed to meet the needs of girls.
Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes.
Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance.
Participate in the development of the budget for assigned programs and manage budget for assigned areas.
Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Actively participate in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.
Requirements
QUALIFICATIONS
Core Competencies
Outdoor Program Development
Sales Ambition & Drive
Achieve Results
Problem Solving
Marketing Knowledge
Project Management
Budget Administration
Judgment & Decision Making
Team-building & Development of Others
Qualifications
Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience
Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff.
Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management.
Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season
Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties.
ACA Standards Visitor status or willingness to obtain
Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided.
Experience overseeing seasonal food service staff and health staff
ADDITIONAL REQUIREMENTS
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Minimum age 25
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine, and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees "at will."
Salary Description $39K - $45K/year
$39k-45k yearly 20d ago
Dining Team Leader
Givens Estates Inc. 4.3
Team manager job in Asheville, NC
Job Description
Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes an environment of inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.
What you'll get:
Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (Free basic coverage for full-time team members!)
Free short-term disability, life insurance, & access to our employee assistance program
Steady work through any Hurricane, Pandemic, or other crises
On-sight meal & uniform allowances
Paid time off (PTO) w/ immediate access to 5 PTO days after your 90 days!
Referral bonus program
403(b) retirement plan with up to a 6% matching
Educational assistance & professional development opportunities
Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
Fast-growing nonprofit with tons of advancement opportunities
The Dining Services Department at Givens Estates, a continuing care retirement community in Asheville, is hiring for a full-time Dining Team Leader to help support our dining department. The primary purpose of this position is to perform services to residents, guests, and team members in all venues throughout Independent Living.
What you'll do:
Responsible for and/or perform general duties of the serving/food runner team
Assigns, assists, and completes all opening, side work, and closing duties
Assists production personnel by routine communication of resident/guest concerns, comments, suggestions
Coordinates staff to ensure quality service is provided to residents; ensures proper meal service techniques are followed
Assists with the training of new staff team members; assists with introductory and annual evaluations as needed
Assists with maintaining point-of-sales and digital display systems within all venues throughout Independent Living
Assists with the supervision of all team members in venues throughout Independent Living
Performs any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor
What you'll need:
Prefer on-the-job three(3) months of supervised training
Working knowledge of sanitary standards related to food handling and preparation
Knowledge to serve meals in an appealing and appetizing manner
Knowledge of foods, beverages, condiments etc
High School completion or equivalent is preferred
Compensation: $19.50 - $21.00 per hour, plus our comprehensive benefits package!
Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 50 years. We already have five communities (three life plan communities and two affordable communities) with plans for many more in the coming years.
$19.5-21 hourly 8d ago
Team Lead
Rack Room Shoes 4.2
Team manager job in Greer, SC
30140
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 601
Rack Room Shoes 601
Pay Range:
Piedmont Marketplace
1326 W. Wade Hampton Blvd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Greer, South Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a team manager earn in Asheville, NC?
The average team manager in Asheville, NC earns between $38,000 and $145,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Asheville, NC
$74,000
What are the biggest employers of Team Managers in Asheville, NC?
The biggest employers of Team Managers in Asheville, NC are: