Post job

Team manager jobs in Asheville, NC

- 132 jobs
All
Team Manager
Team Leader
Office Manager
Senior Team Lead
Dental Office Manager
Support Supervisor
Customer Experience Manager
Director Of Customer Care
Team Supervisor
Customer Care Manager
  • Senior Team Lead-Night Shift

    Staffworks Group 3.6company rating

    Team manager job in Greer, SC

    Senior Team Lead - Night Shift - Greer, SC Staffworks Group is now hiring an experienced Warehouse Team Lead for our client in Greer, South Carolina. This is a full-time, long-term opportunity for individuals with a strong background in warehouse operations, logistics, quality control, and team supervision. Pay Rate: $25.00/hour Schedule: Night Shift - 10-hour shifts Key Responsibilities: Supervise and coordinate daily activities of warehouse personnel and assigned work cells Oversee the inspection and quality assurance process for customer products Maintain a clean, safe, and organized work environment in accordance with OSHA safety standards Ensure employees are trained on job-specific duties and follow proper safety procedures Conduct start-of-shift coordination including reviewing production tables and verifying required materials Provide hands-on leadership and guidance to team members to meet productivity and quality goals Communicate performance feedback and report policy violations to management Monitor inventory of tools and materials to ensure uninterrupted workflow Complete accurate paperwork and reports related to warehouse activities Support all health, safety, and compliance initiatives within the facility Requirements: High school diploma or GED required Minimum 1 year of experience in a warehouse lead, logistics coordinator, or production team lead role Must be able to stand for extended periods and lift as required Proven ability to follow instructions, multitask, and communicate effectively Able to train others and ensure adherence to company policies and standard operating procedures Fluent in English (reading, writing, speaking) Apply today to join a fast-paced team with long-term opportunities in the manufacturing and distribution industry. Staffworks Group is an equal opportunity employer. *Equal Opportunity*#Talroogreer#swggreer
    $25 hourly 10d ago
  • BDC Support Supervisor Multishift

    Lowe's 4.6company rating

    Team manager job in Greer, SC

    What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The Supervisor is the primary point of contact for BDC/Lowe's leadership and is responsible for monitoring and mentoring the BDC Clerk team members. The Supervisor is responsible for inventory control, quality assurance, resolving emergent issues, special projects and relationship management of the third-party logistics operated Bulk Distribution Center. The Supervisor is responsible for resolving store claims, reconciling weekly PAR billing, influencing a strong safety culture, organizing damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, execution and reconciliation of the BDC annual inventory. Responsibility Statements •Daily debrief with BDC Clerks for status updates. Review voicemails, emails and resolve all emergent issues. Review BDC daily reporting and BDC Daily Stats to determine appropriate level of action. •Monitor the inventory snapshot daily and research and resolve discrepancies. •Make DCIAM adjustments as necessary. •Email vendor RRAs •Coordinate DC to DC RRA's with the shipping DC/CHF. •Review the Holding Account Report & Weekly Holding Account Balance and conduct appropriate research. •Research SOS performance issues with 3PL/BDC Clerk and provide feedback to Network Optimization Development Managers. •Demonstrate excellent customer service: Handle escalated inquiries from the 3PL BDC leadership team. Respond to store leadership concerns on delayed customer special orders. Assist corporate BDC team on inquiries, projects or initiatives. Handle store and BDC phone calls as necessary. •Drive damage reduction: Review the damage feedback from the BDC/Stores. Monitor scratch & dent damage classification to ensure maximum return on impacted inventory. •Send correspondence for weekly reporting and collaborate with business partners (Inventory Fulfillment Specialists, Transportation Specialists, 3PL BDC GM, Ops Manager, Transportation Leadership and BDC Ops Manager) on any exceptions. •Work collaboratively to support Pro Order Management and provide weekly follow-up and communication on open orders. •Conduct weekly Inventory Snapshot workshops with BDC Clerk. Hold bi-weekly inventory call with BDC Operations Managers. •Facilitate weekly calls with 3PL BDC General Manager and Operations Manager to review key areas of opportunity. If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration. •Provide direct feedback on all opportunities to 3PL BDC supervisor team, Operations Manager and General Manager. Continuous partnership with 3PL BDC leadership on BDC network development, special projects and pilots. •Review adherence to CTPAT rules and process any exceptions timely. •Monitor 3PL Maintenance Service Channel Requests and escalate if necessary. •Execute system testing for the on-boarding of new XDTs •Assist BDCs with preparing for physical inventories. Coordinate all inventory procedures, reconcile post inventory results with corporate accounting. •Create annual BDC Support Action Plan with partnership of BDC Operations Manager. •Build partnership with stores and coordinate store visits with BDC General Manager and BDC Operations Manager. What you Need to Succeed Minimum Qualifications • High School Diploma or GED and 4 years of relevant experience Preferred Qualifications •Bachelor's Degree and 3 years of relevant experience Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $28k-36k yearly est. 3d ago
  • Team Leader

    Tractor Supply 4.2company rating

    Team manager job in Weaverville, NC

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $35k-46k yearly est. 9d ago
  • Director of Critical Care

    Amaya Staffing Consultants LLC

    Team manager job in Asheville, NC

    Job Description Title: Director - Critical Care Compensation: $110,000 - $140,000/year (based on experience) + up to 17.5% annual performance bonus Schedule: Full-Time, Days (Administrative Hours, No Weekends) Location: Asheville, North Carolina Position Summary: A respected hospital in North Carolina is seeking a Director of Critical Care to provide strategic, clinical, and operational leadership for a 19-bed unit. The Director will oversee patient care services, staffing, and performance improvement initiatives while ensuring alignment with the hospital's overall mission and standards of excellence. The role includes responsibility for nursing practice models, integration of evidence-based care, and collaboration with hospital executives to drive outcomes. Key Responsibilities: Provide leadership and accountability for Critical Care operations, staffing, and quality outcomes Oversee clinical and administrative functions to ensure safe, efficient, and effective patient care Integrate financial, human resource, and clinical data into decision-making processes Ensure compliance with regulatory and accreditation requirements Mentor and support managers, charge nurses, and frontline staff Foster a culture of evidence-based practice, innovation, and collaboration across the unit and hospital Required Qualifications: Master's Degree in Nursing, or BSN with MBA, MHA, or other healthcare-related graduate degree Current RN license (Compact accepted) BLS required National Nursing Leadership Certification (to be obtained within 1 year of hire if not already held) 5+ years of critical care experience, including at least 3 years of progressive leadership experience Proficiency in computer applications such as Word, Excel, and healthcare systems Preferred Qualifications: MSN 5+ years of progressive leadership experience in critical care Unit Information: 19 Bed Critical Care Unit 65 FTEs Current structure includes 1 Nurse Manager; outgoing Director in place until end of September Compensation & Incentives: Base salary: $110,000 - $140,000 annually (based on experience) Incentive bonus: Up to 17.5% annually Sign-on bonus: Case by case Relocation assistance: Case by case Benefits Include: Comprehensive medical, dental, and vision insurance 401(k) with company match Tuition reimbursement & certification support Paid time off, family leave, and disability coverage Employee wellness and counseling resources Additional voluntary benefits (pet insurance, legal services, ID theft protection, etc.) Apply here today and send your resume to alex@amayastaffing.com
    $110k-140k yearly 19d ago
  • Girl Experience Manager

    Girl Scouts Carolinas Peaks To Piedmont, Inc.

    Team manager job in Asheville, NC

    Job DescriptionDescription: REPORTS TO: Director of Girl Scout Experience Regular travel within council jurisdiction The Girl Experience Manager develops, plans and implements innovative strategies to support membership retention throughout the council. They develop and execute program initiatives in support of the Girl Scout Leadership Experience (GSLE) at the regional and council level, and develop and support programming deployed at the service unit and/or troop level. The Girl Experience Manager is a subject matter expert for the GSLE and may serve in one or more areas of special focus including but not limited to national program initiatives, community partners, grant-funded program delivery and management, travel, and highest awards. They cultivate and engage community partners, volunteer program facilitators, service unit volunteers and troop leadership teams to achieve strategic goals and objectives. ACCOUNTABILITIES Design and implement council-wide/regional program plans to support the GSLE and provide fun and engaging options for all girl members. Regularly facilitate weekend and special event programs across the council to provide direct, high-quality experiences for girls. Plan, coordinate, and oversee summer day camp programs, including staff and volunteer support, activity scheduling, ensuring high-quality, safe experiences for all participants. Provide guidance, direction, program plans, materials and support to volunteers for service unit and troop level program delivery. Achieve or exceed targets for program attendance/participation and budget/revenue goals for assigned program portfolios. Identify, build and foster collaborative relationships with appropriate community partners to support girl programs and events. Serve as subject matter expert on Girl Scout Leadership Experience and specialty areas as assigned. Provides information, training, and support to staff members, volunteers and external partners regarding the GSLE and/or specialty areas. Maintain catalog of opportunities for episodic/short-term volunteers to support girl programming and provide expertise at council, service unit and troop level; collaborates with team members to match volunteers with opportunities. Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans. Advance the council's diversity, equity, inclusion and access goals by ensuring all event venues and programs are welcoming, inclusive and accessible, and work plans are designed to enhance the diversity of our membership. Promote an environment of respect, equity and belonging among staff, volunteers and participants. Perform other duties as necessary or assigned. Requirements: QUALIFICATIONS Core Competencies Relational Intelligence Achieve Results Problem Solving/Critical Thinking Marketing Knowledge Communication Project Management Program/Event Facilitation Time Management Qualifications Bachelor's degree in recreation, non-profit management, education, leadership or related field or an equivalent combination of education and directly related experience. Experience in developing, implementing and/or supervising innovative youth programs. Demonstrated ability to develop and maintain successful community collaborations/partnerships. A successful track record in delivering complex projects in a timely, accurate manner. Ambition, drive and sense of urgency to achieve program goals. Strong verbal and written communication skills; comfort and ability to facilitate program to audiences of a variety of sizes and demographics. Willingness and ability to work regular and varied hours, including frequent weekends and evenings, which is typically three or fewer weekends per month and two or fewer evenings per week. Experience with a variety of software including Microsoft Office is required. Salesforce or other CRM software experience is highly preferred Additional Requirements Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont. Successfully pass criminal and driver background investigation. Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel throughout the council's geographic area. PHYSICAL DEMANDS & WORK ENVIRONMENT The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls, including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading. The employee must be able to operate a passenger car and drive throughout the assigned territories on a regular basis. DISCLOSURE & ACKNOWLEDGEMENT TThe statements above reflect the essential functions and qualifications for this job, but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. All employees of the Girl Scouts Carolinas Peaks to Piedmont are employees “at-will.” By signing below, I acknowledge I have read,
    $51k-100k yearly est. 20d ago
  • Tribal Option Specialty Team Care Manager

    Cherokee Indian Hospital Authority

    Team manager job in Cherokee, NC

    Primary Function The Tribal Option Specialty Team Care Manager will be responsible for providing proactive intervention and care coordination to members who are eligible for Tribal Option to ensure that these individuals receive the appropriate assessment and services. The Tribal Option Specialty Team Care Manager will be assigned to one of the three Tribal Option Specialty Teams. The three Tribal Option Specialty teams are I/DD/TBI/LTSS, Adults and Children with Special Health Care Needs, and Children and Families served by the child welfare system. The Care Manager will work with members and the care team to alleviate inappropriate levels of care or care gaps through assessment, multidisciplinary team care planning, and coordination of services needed by the member across the Mental Health (MH), Substance Use (SU), intellectual/developmental disability (I/DD), traumatic brain injury (TBI), Children and Families served by the child welfare system, and unmet health-related resource needs networks. The Care Manager will seek to improve members near and long-term physical and behavioral health outcomes. The Care Manager will be primarily responsible for assisting the member develop their care plan/ISP based on the needs and desires of the member/legally responsible person, team and their support system. Plans will be person centered in nature and reflect all the areas of support needed by the member. The Care Manager will ensure all level of care assessments are completed and is responsible for coordinating the member's whole person care (Physical, Behavioral, pharmacy, BH, LTSS, IDD, TBI, and Unmet Social or Health-Related Resource Needs, including but not limited to vocational, education, social supports, personal safety, housing and food insecurity). The Care Manager will coordinate care and facilitate seamless transitions for members who experience changes in treatment settings, child welfare placements, transitions to adulthood, and/or loss of Medicaid eligibility. The Care Manager will improve coordination with county DSS agencies, EBCI Family Safety program and more broadly, with Community Collaboratives - a comprehensive network of community-based services and supports leveraging a system of care approach to meet the needs of families who are involved with multiple child service agencies. The Care Manager will support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization. The overall goal of the Care Management model is improved health outcomes for eligible individuals. The design of the model has been shaped by the following guiding principles: Broad access to care management . Care Management is available to all eligible individuals continuously, with limited exceptions. Dedicated care manager taking an integrated, whole-person approach. To the maximum extent possible, each enrolled individual will receive integrated, whole-person care management from a dedicated care manager with expertise and training in addressing behavioral health, I/DD, LTSS and/or TBI needs in addition to physical health needs and unmet health-related resource needs. Person and family-centered planning. Care planning for individuals will be person-centered and will consider their unique needs. Parents, other family members, and caregivers can also serve as part of the individual's care team, with the individual's consent. Tribal Option Care Management aligns with the North Carolina System of Care framework. Job Description Utilizes best practice models to identify, incorporate or develop best practices for panel management. Collaborates with other teams to share and establish best practice for health promotion and disease prevention strategies. Manages assigned panel by addressing and resolving acute care needs and chronic care needs through a team-based approach. Utilizes the electronic health record to assist with tracking and monitoring the appropriate follow-up of members targeting specific health indicators. Utilizes the care management platform for documentation of care management functions such as a care needs screening, comprehensive assessment, and care planning. Utilizes different available platforms/dashboards for population health and related interventions and innovations for management of care needs or gaps in care Utilizes NC Health connects for information gathering and data collections for management of care needs or gaps in care Coordinates and follows up on referrals to outside specialty providers, recent ED visits, and ICC visits. Coordinates and follows up on recent admissions and discharges. Provides member education, advice and information on health assessment, disease processes, medications, treatment plans and available community resources. Assesses member needs using established clinical guidelines, protocols, and pathways. Collects data from relevant sources (member, family, or caregiver) regarding the biological, psychological, social and cultural factors that might influence and impact the health status of the individual and utilizes this data in member center care plan development. Interprets data and recognizes existing relationships between data collected and the member's health status and treatment regimen and determines the member's need for immediate interventions. Initiates individualized care plan based on assessment of the member for specific illnesses, injuries, and diseases Social Determinants of Health (SDoH) and human behavior while adhering to appropriate standards of care. Develops individualized plan of care with input from the member, the member's family, pod members, and anyone else the member requests to be included for those members considered “high risk.” Develops expected member outcomes that are observable and within an adequate period, and are congruent with the member's present and potential physical capabilities and behavioral patterns. Responsible for assisting with establishing a multidisciplinary care team for each member. Coordinates closely with each member's primary care provider (PCP), and, as appropriate, care manager extenders, assigned County Child Welfare worker, EBCI Family Safety Program staff, CIHA Care Team, family members and guardians to manage the member's health care needs. Assumes coordination responsibility for transition planning. The care manager will make best efforts to contact the member during their stay in an inpatient psychiatric unit or hospital, Facility-Based Crisis, general hospital unit, or nursing facility and make best effort to contact the member on the day of discharge. Provides transitional care management during care transitions (including assisting individuals with transitioning from congregate or other intensive treatment settings to a foster care home or other community placement). Obtain a copy of the discharge plan for members being discharged from an inpatient psychiatric unit or hospital, Facility-Based Crisis, or general hospital unit, or nursing facility and review the discharge plan with the member and facility staff. Facilitate clinical handoffs. Responsible for ensuring members receive robust medication reconciliation and management. Assists the member in obtaining needed medications prior to discharge, ensure an appropriate care team member conducts medication reconciliation/management, and support medication adherence Directs the extender's care management functions and ensure that the extender supports allowable activities (e.g., coordinating services/appointments by arranging transportation, etc.). Responsible for implementing the Healthy Opportunities Pilot (HOP) program for its HOP-eligible members Facilitates additional requirements for members obtaining 1915(i) services Duties specifically related to members who are CFSP: May be required to provide 24/7 support during emergencies or behavioral health crises, including working with County Child Welfare workers (or EBCI Family Safety Program staff) to secure immediate treatment services, as needed. Responsible for convening the care team on a regular basis (no less than twice per year, and more often, as appropriate) and sharing the care plan/ISP with the member's care team and other representatives, as appropriate, to support delivery of the member's needed health and health-related services. Required to coordinate closely with each member's assigned County Child Welfare worker to share relevant health and health-related information Collaborate with County Child Welfare workers as needed in the development of the NCDSS-required transitional living plan and 90-day transition plan. Responsibility of the six core Health Home Services for the tailored plan Duties specifically related to I/DD, TBI, and LTSS: Obtain releases/documentation and provide to all stakeholders involved. Obtain clinical supporting documentation, legal/guardianship verification, and necessary consents to exchange/release information Ensure that service orders/doctor's orders are obtained, as applicable Verify ongoing service adherence with member and/or guardian Monitor ISP implementation and resolve or escalate issues as needed Monitor members at least quarterly to ensure that any restrictive interventions (including protective devices used for behavioral support) are written into the Care Plan/ISP and the Positive Behavior Support Plan; Monitor for HCBS compliance Notify Tailored Plan/LME/MCO of updates to eligibility and/or need for 1915(i) services. Provide education and support, to individuals and LRP, in learning about and exercising rights, explanation of the grievance and appeals process, available service options, providers available to meet their needs, and payer requirements that may impact service connection and maintenance. Escalate complex cases and cases of concern to the Supervisor. Participate and complete all required agency trainings and meetings, as well as all required care management-based trainings from the State, Technical Assistance entity or payor and within required timeframes as assigned. Travel to various community locations, other agencies and other outreach destinations as necessary to meet the members' needs. Maintain all certification(s) or licensure required for the position. Demonstrate awareness and knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to care management. Meet at least minimum standards of monthly contacts and demonstrate ability to effectively engage with members. Participate in agency's twenty-four (24) hour coverage around care management providing for coverage for services, consultation or referral as needed and arrange treatment for emergency medical conditions including behavioral health crises. Specifically, coverage will include the ability to share information such as care plans and psychiatric advance directives and coordinate care to place the member in appropriate setting during urgent and emergent events. May be subject to on-call and callback. May be necessary to work when administrative leave is granted if member care would be compromised. The incumbent will be evaluated annually on his/her ability to identify, assess, analyze, and evaluate data and solve problems through the CIH Performance Appraisal System. Education, Licensure, Certification, and Experience Care Managers serving all members must have the following minimum qualifications: Meet North Carolina's definition of a Qualified Health Professional per 10A-NCAC 27G. 0104 "Qualified professional" means within the mh/dd/sas system of care either: An individual who holds a license, provisional license, or certificate issued by the governing board regulating a human service profession, including a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population serv A graduate of a college or university with a Masters degree in a human service field and has one year of full-time, pre- or post-graduate degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre- or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. For care managers serving members with LTSS needs: two years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, and I/DD or TBI conditions above). AND in addition to the conditions above Specific experience working with Native Americans preferred. Current Basic Life Support (BLS) minimally required. Can be acquired through the facility within 6 months following appointment to position. Applicant must have a valid North Carolina driver's license. Job Knowledge Knowledge and ability to independently plan, manage, and organize work in order to meet priorities, accomplish work within established time frames and work in stressful situations. Knowledge of the occupational functions of multi-disciplinary health care team. Knowledge of the culture and medical health profile of the member population. Knowledge and ability to teach and counsel member/family on health maintenance and disease prevention. Knowledge of available health care programs and community resources. Knowledge of care management including screenings, assessments, development of care plans and knowledge of resources available to members at all levels including tribal, county, regional and state. Knowledge of LOC process, SIS for IDD and FASN assessment for TBI Knowledge of Medicaid basic, enhanced MH/SUD, and waiver benefits plans Knowledge of and skilled in the use of motivational interviewing and techniques Strong interpersonal and written/verbal communication skills Conflict management and resolution skills Proficient in Microsoft Office products (such as Word, Excel, Outlook, etc.) Ability to master care management platforms and review data for decision making and person-centered planning High level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. Ability to make prompt, independent decisions based upon relevant facts Good organizational skills to prioritize duties and work with minimal levels of onsite supervision to consistently meet deadlines In addition, have a working knowledge of the special needs of members who fall into the category of being eligible for Tailored Care Management services which includes those members with care needs related to a behavioral health condition (including both mental health and substance use disorders), intellectual/developmental disability (I/DD), or traumatic brain injury (TBI). Expertise in the systems and tools that are fundamental to the transition to adulthood, including independent living skills (e.g., accessing food and transportation), post-high school education, housing and employment options, self-advocacy, health insurance coverage options after Medicaid eligibility ends and building natural supports. Complexity of Duties Complies also with federal, state, accrediting and local regulations. These guidelines are not always specifically applicable to the individual member or situation and independent judgment is required in selecting the most appropriate guideline, and applying the intent of the guideline to the specific situation at hand. Supervision Received The incumbent independently plans, schedules, and provides care in coordination with the medical care plan and Tribal Option Care plan and attempts to solve problems only within established procedures. This is done under the supervision of the Tribal Option Specialty Team Care Manager Supervisor, the Tribal Option Care Manager Supervisor, the Assistant Director of Care Management, and the Director of Care Management. The work is evaluated for technical soundness and adherence to professional standards. Responsibility for Accuracy The incumbent has a positive effect upon the recovery of the member and is responsible for following policies and procedures, which serve as hospital guidelines and prevents errors from occurring. Errors can have a negative member outcome since the incumbent's performance affects the health, recovery, and rehabilitation of members, and the quality of care provided. Evaluations and observations are used to modify and develop clinically appropriate treatment plans. Work can be verified or checked by the immediate supervisor, other health care providers or systems checks, but usually the responsibility for accuracy relies solely on the incumbent. Contacts with Others Contacts are with members, families, hospital personnel, and community agencies. Contacts with members, families, and hospital personnel are to exchange, provide, and obtain information concerning the member's physical and psychosocial health care problems, and needs. The nurse uses teaching and counseling methods to influence and motivate member and family behavior. Contacts with other health care or related disciplines within the hospital are for the purpose of collaboration and consultation. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with members and families. Confidential Data The incumbent has access to highly confidential member medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical, and all other pertinent information that comes to his/her attention or knowledge. The Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action. Mental/ Visual/ Physical Work in the various services within the Primary Care department is mostly sedentary, yet requires walking, standing, bending, pushing, and lifting in helping members to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. Will be subject to frequent interruptions requiring varied responses, which can cause distractions therefore, the incumbent must possess the ability to differentiate and prioritize many tasks at once. Environment Must be flexible in working hours. This position offers a hybrid work model, with the flexibility to work remotely or from the designated work space. Specific workdays and location will be determined in collaboration with the team, the Tribal Option Care Manager Specialty Lead, and Tribal Option Care Manager Supervisor. The incumbent may occasionally be required to perform care management duties and tasks within the clinical setting. incumbent is required to comply with Employee Health Program guidelines including current immunization status of identified communicable diseases and safety precautions are sometimes necessary, such as use of personal protective equipment as required by hospital policy. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to members/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all members/customers by seeking out opportunities to be of service.
    $52k-105k yearly est. Auto-Apply 8d ago
  • Tribal Option Specialty Team Care Manager

    Cherokeehospital

    Team manager job in Cherokee, NC

    Primary Function The Tribal Option Specialty Team Care Manager will be responsible for providing proactive intervention and care coordination to members who are eligible for Tribal Option to ensure that these individuals receive the appropriate assessment and services. The Tribal Option Specialty Team Care Manager will be assigned to one of the three Tribal Option Specialty Teams. The three Tribal Option Specialty teams are I/DD/TBI/LTSS, Adults and Children with Special Health Care Needs, and Children and Families served by the child welfare system. The Care Manager will work with members and the care team to alleviate inappropriate levels of care or care gaps through assessment, multidisciplinary team care planning, and coordination of services needed by the member across the Mental Health (MH), Substance Use (SU), intellectual/developmental disability (I/DD), traumatic brain injury (TBI), Children and Families served by the child welfare system, and unmet health-related resource needs networks. The Care Manager will seek to improve members near and long-term physical and behavioral health outcomes. The Care Manager will be primarily responsible for assisting the member develop their care plan/ISP based on the needs and desires of the member/legally responsible person, team and their support system. Plans will be person centered in nature and reflect all the areas of support needed by the member. The Care Manager will ensure all level of care assessments are completed and is responsible for coordinating the member's whole person care (Physical, Behavioral, pharmacy, BH, LTSS, IDD, TBI, and Unmet Social or Health-Related Resource Needs, including but not limited to vocational, education, social supports, personal safety, housing and food insecurity). The Care Manager will coordinate care and facilitate seamless transitions for members who experience changes in treatment settings, child welfare placements, transitions to adulthood, and/or loss of Medicaid eligibility. The Care Manager will improve coordination with county DSS agencies, EBCI Family Safety program and more broadly, with Community Collaboratives - a comprehensive network of community-based services and supports leveraging a system of care approach to meet the needs of families who are involved with multiple child service agencies. The Care Manager will support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization. The overall goal of the Care Management model is improved health outcomes for eligible individuals. The design of the model has been shaped by the following guiding principles: Broad access to care management . Care Management is available to all eligible individuals continuously, with limited exceptions. Dedicated care manager taking an integrated, whole-person approach. To the maximum extent possible, each enrolled individual will receive integrated, whole-person care management from a dedicated care manager with expertise and training in addressing behavioral health, I/DD, LTSS and/or TBI needs in addition to physical health needs and unmet health-related resource needs. Person and family-centered planning. Care planning for individuals will be person-centered and will consider their unique needs. Parents, other family members, and caregivers can also serve as part of the individual's care team, with the individual's consent. Tribal Option Care Management aligns with the North Carolina System of Care framework. Job Description Utilizes best practice models to identify, incorporate or develop best practices for panel management. Collaborates with other teams to share and establish best practice for health promotion and disease prevention strategies. Manages assigned panel by addressing and resolving acute care needs and chronic care needs through a team-based approach. Utilizes the electronic health record to assist with tracking and monitoring the appropriate follow-up of members targeting specific health indicators. Utilizes the care management platform for documentation of care management functions such as a care needs screening, comprehensive assessment, and care planning. Utilizes different available platforms/dashboards for population health and related interventions and innovations for management of care needs or gaps in care Utilizes NC Health connects for information gathering and data collections for management of care needs or gaps in care Coordinates and follows up on referrals to outside specialty providers, recent ED visits, and ICC visits. Coordinates and follows up on recent admissions and discharges. Provides member education, advice and information on health assessment, disease processes, medications, treatment plans and available community resources. Assesses member needs using established clinical guidelines, protocols, and pathways. Collects data from relevant sources (member, family, or caregiver) regarding the biological, psychological, social and cultural factors that might influence and impact the health status of the individual and utilizes this data in member center care plan development. Interprets data and recognizes existing relationships between data collected and the member's health status and treatment regimen and determines the member's need for immediate interventions. Initiates individualized care plan based on assessment of the member for specific illnesses, injuries, and diseases Social Determinants of Health (SDoH) and human behavior while adhering to appropriate standards of care. Develops individualized plan of care with input from the member, the member's family, pod members, and anyone else the member requests to be included for those members considered “high risk.” Develops expected member outcomes that are observable and within an adequate period, and are congruent with the member's present and potential physical capabilities and behavioral patterns. Responsible for assisting with establishing a multidisciplinary care team for each member. Coordinates closely with each member's primary care provider (PCP), and, as appropriate, care manager extenders, assigned County Child Welfare worker, EBCI Family Safety Program staff, CIHA Care Team, family members and guardians to manage the member's health care needs. Assumes coordination responsibility for transition planning. The care manager will make best efforts to contact the member during their stay in an inpatient psychiatric unit or hospital, Facility-Based Crisis, general hospital unit, or nursing facility and make best effort to contact the member on the day of discharge. Provides transitional care management during care transitions (including assisting individuals with transitioning from congregate or other intensive treatment settings to a foster care home or other community placement). Obtain a copy of the discharge plan for members being discharged from an inpatient psychiatric unit or hospital, Facility-Based Crisis, or general hospital unit, or nursing facility and review the discharge plan with the member and facility staff. Facilitate clinical handoffs. Responsible for ensuring members receive robust medication reconciliation and management. Assists the member in obtaining needed medications prior to discharge, ensure an appropriate care team member conducts medication reconciliation/management, and support medication adherence Directs the extender's care management functions and ensure that the extender supports allowable activities (e.g., coordinating services/appointments by arranging transportation, etc.). Responsible for implementing the Healthy Opportunities Pilot (HOP) program for its HOP-eligible members Facilitates additional requirements for members obtaining 1915(i) services Duties specifically related to members who are CFSP: May be required to provide 24/7 support during emergencies or behavioral health crises, including working with County Child Welfare workers (or EBCI Family Safety Program staff) to secure immediate treatment services, as needed. Responsible for convening the care team on a regular basis (no less than twice per year, and more often, as appropriate) and sharing the care plan/ISP with the member's care team and other representatives, as appropriate, to support delivery of the member's needed health and health-related services. Required to coordinate closely with each member's assigned County Child Welfare worker to share relevant health and health-related information Collaborate with County Child Welfare workers as needed in the development of the NCDSS-required transitional living plan and 90-day transition plan. Responsibility of the six core Health Home Services for the tailored plan Duties specifically related to I/DD, TBI, and LTSS: Obtain releases/documentation and provide to all stakeholders involved. Obtain clinical supporting documentation, legal/guardianship verification, and necessary consents to exchange/release information Ensure that service orders/doctor's orders are obtained, as applicable Verify ongoing service adherence with member and/or guardian Monitor ISP implementation and resolve or escalate issues as needed Monitor members at least quarterly to ensure that any restrictive interventions (including protective devices used for behavioral support) are written into the Care Plan/ISP and the Positive Behavior Support Plan; Monitor for HCBS compliance Notify Tailored Plan/LME/MCO of updates to eligibility and/or need for 1915(i) services. Provide education and support, to individuals and LRP, in learning about and exercising rights, explanation of the grievance and appeals process, available service options, providers available to meet their needs, and payer requirements that may impact service connection and maintenance. Escalate complex cases and cases of concern to the Supervisor. Participate and complete all required agency trainings and meetings, as well as all required care management-based trainings from the State, Technical Assistance entity or payor and within required timeframes as assigned. Travel to various community locations, other agencies and other outreach destinations as necessary to meet the members' needs. Maintain all certification(s) or licensure required for the position. Demonstrate awareness and knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to care management. Meet at least minimum standards of monthly contacts and demonstrate ability to effectively engage with members. Participate in agency's twenty-four (24) hour coverage around care management providing for coverage for services, consultation or referral as needed and arrange treatment for emergency medical conditions including behavioral health crises. Specifically, coverage will include the ability to share information such as care plans and psychiatric advance directives and coordinate care to place the member in appropriate setting during urgent and emergent events. May be subject to on-call and callback. May be necessary to work when administrative leave is granted if member care would be compromised. The incumbent will be evaluated annually on his/her ability to identify, assess, analyze, and evaluate data and solve problems through the CIH Performance Appraisal System. Education, Licensure, Certification, and Experience Care Managers serving all members must have the following minimum qualifications: Meet North Carolina's definition of a Qualified Health Professional per 10A-NCAC 27G. 0104 "Qualified professional" means within the mh/dd/sas system of care either: An individual who holds a license, provisional license, or certificate issued by the governing board regulating a human service profession, including a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population serv A graduate of a college or university with a Masters degree in a human service field and has one year of full-time, pre- or post-graduate degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre- or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre- or post-bachelor's degree accumulated supervised mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre- or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. For care managers serving members with LTSS needs: two years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, and I/DD or TBI conditions above). AND in addition to the conditions above Specific experience working with Native Americans preferred. Current Basic Life Support (BLS) minimally required. Can be acquired through the facility within 6 months following appointment to position. Applicant must have a valid North Carolina driver's license. Job Knowledge Knowledge and ability to independently plan, manage, and organize work in order to meet priorities, accomplish work within established time frames and work in stressful situations. Knowledge of the occupational functions of multi-disciplinary health care team. Knowledge of the culture and medical health profile of the member population. Knowledge and ability to teach and counsel member/family on health maintenance and disease prevention. Knowledge of available health care programs and community resources. Knowledge of care management including screenings, assessments, development of care plans and knowledge of resources available to members at all levels including tribal, county, regional and state. Knowledge of LOC process, SIS for IDD and FASN assessment for TBI Knowledge of Medicaid basic, enhanced MH/SUD, and waiver benefits plans Knowledge of and skilled in the use of motivational interviewing and techniques Strong interpersonal and written/verbal communication skills Conflict management and resolution skills Proficient in Microsoft Office products (such as Word, Excel, Outlook, etc.) Ability to master care management platforms and review data for decision making and person-centered planning High level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. Ability to make prompt, independent decisions based upon relevant facts Good organizational skills to prioritize duties and work with minimal levels of onsite supervision to consistently meet deadlines In addition, have a working knowledge of the special needs of members who fall into the category of being eligible for Tailored Care Management services which includes those members with care needs related to a behavioral health condition (including both mental health and substance use disorders), intellectual/developmental disability (I/DD), or traumatic brain injury (TBI). Expertise in the systems and tools that are fundamental to the transition to adulthood, including independent living skills (e.g., accessing food and transportation), post-high school education, housing and employment options, self-advocacy, health insurance coverage options after Medicaid eligibility ends and building natural supports. Complexity of Duties Complies also with federal, state, accrediting and local regulations. These guidelines are not always specifically applicable to the individual member or situation and independent judgment is required in selecting the most appropriate guideline, and applying the intent of the guideline to the specific situation at hand. Supervision Received The incumbent independently plans, schedules, and provides care in coordination with the medical care plan and Tribal Option Care plan and attempts to solve problems only within established procedures. This is done under the supervision of the Tribal Option Specialty Team Care Manager Supervisor, the Tribal Option Care Manager Supervisor, the Assistant Director of Care Management, and the Director of Care Management. The work is evaluated for technical soundness and adherence to professional standards. Responsibility for Accuracy The incumbent has a positive effect upon the recovery of the member and is responsible for following policies and procedures, which serve as hospital guidelines and prevents errors from occurring. Errors can have a negative member outcome since the incumbent's performance affects the health, recovery, and rehabilitation of members, and the quality of care provided. Evaluations and observations are used to modify and develop clinically appropriate treatment plans. Work can be verified or checked by the immediate supervisor, other health care providers or systems checks, but usually the responsibility for accuracy relies solely on the incumbent. Contacts with Others Contacts are with members, families, hospital personnel, and community agencies. Contacts with members, families, and hospital personnel are to exchange, provide, and obtain information concerning the member's physical and psychosocial health care problems, and needs. The nurse uses teaching and counseling methods to influence and motivate member and family behavior. Contacts with other health care or related disciplines within the hospital are for the purpose of collaboration and consultation. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with members and families. Confidential Data The incumbent has access to highly confidential member medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical, and all other pertinent information that comes to his/her attention or knowledge. The Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action. Mental/ Visual/ Physical Work in the various services within the Primary Care department is mostly sedentary, yet requires walking, standing, bending, pushing, and lifting in helping members to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. Will be subject to frequent interruptions requiring varied responses, which can cause distractions therefore, the incumbent must possess the ability to differentiate and prioritize many tasks at once. Environment Must be flexible in working hours. This position offers a hybrid work model, with the flexibility to work remotely or from the designated work space. Specific workdays and location will be determined in collaboration with the team, the Tribal Option Care Manager Specialty Lead, and Tribal Option Care Manager Supervisor. The incumbent may occasionally be required to perform care management duties and tasks within the clinical setting. incumbent is required to comply with Employee Health Program guidelines including current immunization status of identified communicable diseases and safety precautions are sometimes necessary, such as use of personal protective equipment as required by hospital policy. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. Customer Service Consistently demonstrates superior customer service skills to members/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all members/customers by seeking out opportunities to be of service.
    $52k-105k yearly est. Auto-Apply 8d ago
  • Dental Office Manager

    Progrin Dental

    Team manager job in Greer, SC

    ProGrin Dental Job Description - Office Manager Office Manager- Ready to love where you work? Look no further! At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality! We're growing and looking for an energetic, compassionate Office Manager who thrives in a team environment and wants to develop their skills and their career. What Makes ProGrin Different? 4-6 weeks PTO Wellness Program- Our team members take home an average of $1,871.65 more each year by participating! Health & life insurance 401K with 4% match Paid birthday off Figs uniforms Mentorship & growth training (we invest in YOU!) Bonus opportunities for patient & team referrals Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more! Supportive doctors who work with you, not above you What You'll Do: Provide leadership and direction to all staff members. Manage team schedules and coordinate daily workflow. Address and resolve patient concerns professionally and efficiently. Monitor financial performance, budgeting, and practice profitability. Maintain vendor relationships and oversee supply management. Ensure a high level of patient satisfaction and retention. Support team members through coaching, feedback, and career development. Assist in hiring, onboarding, and training new staff. You're a Great Fit If You: Have a high school diploma + minimum of three years in dental office management or a related field Love people and have a heart for service Have great communication, problem solving and leadership skills, Want a career , not just a job Value personal growth and team collaboration Not a Fit If: You prefer working alone You are uncomfortable handling conflict or problem resolution. Change makes you uncomfortable, and you often resist it. Success in This Role Looks Like: Patients leave smiling, cared for, and confident You stay organized, on-time, and ready to support your team You grow into more advanced responsibilities and leadership You become a culture champion in the office Ready to Apply? We'd love to meet you. Click "Apply Now" to join a team where culture, purpose, and growth come standard.
    $34k-49k yearly est. 60d+ ago
  • IDD Specialty Care Manager

    Elevance Health

    Team manager job in Hendersonville, NC

    \#HealthyBlueCareTogetherCFSP **IDD Specialty Care Manager** **$3,500 SIGN ON BONUS** _We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy,_ _Intellectual/Developmental_ _Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes._ **North Carolina residency is required!** **Location:** We are currently seeking people throughout the State of North Carolina in the following DSS Regions: + Region 1 counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Madison, Polk, Swain, Transylvania, Yancey, Macon, Jackson, Mitchell. + Region 2 counties: Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Rutherford, Watauga, Wilkes. + Region 3 counties: Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, Yadkin. + Region 4 counties: Anson, Cabarrus, Harnett, Hoke, Lee, Mecklenburg, Montgomery, Moore, Richmond, Robeson, Rowan, Scotland, Stanly, Union. + Region 5 counties: Edgecombe, Franklin, Granville, Halifax, Johnston, Nash, Northampton, Pitt, Vance, Wake, Warren, Wayne, Wilson, Greene. + Region 6 counties: Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Perquimans, and Sampson + Region 7 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Pasquotank, Perquimans, Tyrrell, Washington. **Travel within your assigned DSS Region is required.** When you are not in the field, you will work virtually from your home. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. This is a collaborative role with the field care managers for the CFSP program with the advisors supporting the care managers with consulting on complex medical or IDD cases. This **field-based role** enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **IDD Specialty Care Manager** is responsible for coordinating operations and workflows related to Intellectual, Developmental & Disability - IDD case management activities in support of CFSP Foster Care. Serve as coach. Performs case management telephonically and/or by home visits within the scope of licensure. Manages overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole person health. Manages the most complex cases and provides support to Special Programs case managers. **How you will make an impact:** + Engage collaboratively with key stakeholders, including families, foster parents, and service teams to craft and sustain individualized treatment plans. + Conducts assessments to identify individual needs. + Develops comprehensive care plan to address objectives and goals as identified during assessment. + Supports member access to appropriate quality and cost effective care and modifies plan(s) as needed. + Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care. + Coordinates social determinants of health to meet the needs of the member and incorporates that into care planning. + Works closely with various state agencies. + Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network. + Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life. + Evaluates health needs and identifies applicable services and resources in conjunction with members and their families. + Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care. + Facilitates health rounds with other clinical centered professionals to ensure whole person health. + May lead and work on specialty projects and initiatives. + Assists with process improvements activities. + Trains and mentors staff. + Performs case/chart audits and ensures departmental compliance. + Serves as a member of the leadership team. **Minimum Requirements:** + Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background. + Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. **Preferred Skills, Capabilities, and Experiences:** + Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is strongly preferred. + Experience serving the children and youth involved in Foster Care and Social Services. + Knowledge of resources, supports, services and opportunities required for safe community living for populations receiving in-reach and transition services, including LTSS, Behavioral Health, therapeutic, and physical health services. + Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred. + Travels to worksite and other locations as necessary. + Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred. + Experience working with specialty populations preferred. + Certified Case Manager Certification preferred. **We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses.** **\#HealthyBlueCareTogetherCFSP** Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-49k yearly est. 23d ago
  • Capacity Assessment Team Leader

    GE Aerospace 4.8company rating

    Team manager job in Asheville, NC

    The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. **Job Description** **Roles and Responsibilities** + Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness + Build, hire, lead, coach and develop the team of Capacity Assessment Leaders + Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers) + Develop and maintain standards and process for the capacity assessment process + Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments + Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand + Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team + Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business + Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes + Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance + Interpret internal and external business challenges and recommend best practices to improve products, processes or services + Utilizes understanding of industry trends to inform decision making process + Present business or technical discipline solutions to leaders + Communicate complex messages and negotiate mainly internally with others to adopt a different point of view + Influence peers to act and negotiate with external partners, suppliers, or customers + Travel up to 30-50% **Required Qualifications** + Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management **Desired Characteristics** + Customer Focus: Values the customer in all decision making - what do they need or want? + Respect for People: Values the individual / supplier / customer to maximize value + Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker. + Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $81k-108k yearly est. 21d ago
  • Senior Team Lead-Night Shift (BMW Facility)

    Opsource Staffing 4.3company rating

    Team manager job in Greer, SC

    OpSource Staffing is seeking an experienced Warehouse Senior Team Lead for our client located in Greer, South Carolina. This position offers an excellent opportunity for individuals skilled in warehouse operations, quality inspection, logistics, and team leadership to join a growing team. Pay Rate: $25/hour Schedule: Night Shift -Sunday-Thursday, every other Friday (Overtime as needed) Time: 7pm-5:30am Key Responsibilities: Supervise and coordinate activities of warehouse staff and designated work cells Oversee product inspection, quality control, and compliance with customer specifications Maintain a clean, organized, and safe work environment following all OSHA safety regulations Conduct start-of-shift meetings, review job requirements, and ensure proper setup of work areas Provide on-the-job training and guidance for new and existing employees Ensure all tools, materials, and documentation are prepared for shift operations Monitor employee performance and provide feedback to Supervisors or Managers Report any safety incidents, quality issues, or policy violations immediately Promote a culture of teamwork, accountability, and operational excellence Complete required reports and paperwork accurately and on time Support all health and safety programs within the facility Requirements: High school diploma or GED required Minimum of 1 year in a warehouse lead, production supervisor, or logistics coordinator role preferred Ability to stand for extended periods and perform physical warehouse tasks Strong skills in following instructions, problem-solving, and multitasking in a fast-paced environment Ability to train, lead, and motivate team members effectively Proficient in reading, writing, and speaking English
    $25 hourly 1d ago
  • Optical Office General Manager

    Elevate Eyecare

    Team manager job in Asheville, NC

    Job DescriptionSalary: $23 - $25 To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organizations values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous days close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organizations policies and procedures are being communicated and adhered to Maintain compliance with the organizations confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organizations policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities
    $23-25 hourly 20d ago
  • School Based Therapy Team Supervisor

    Mountain Area Health Education Center 3.7company rating

    Team manager job in Asheville, NC

    The School Based Behavioral Health Therapist will provide School Based Outpatient Treatment, Therapeutic Classrooms, Prevention Programs. The Therapist role is multi-faceted and includes meeting of clinical benchmarks for quality care and productivity, ensuring proper care is being provided in accordance with program contracts/regulations, fiscal responsibility and/or assigned program(s). This position will report to the Manager, School Based Behavioral Health. Principal Duties: * Provide individual, family, and group therapy to clients using clinical models and modalities approved by the agency and the service definition for children and adults who are being referred to mental health and substance abuse services. * Conduct Comprehensive Clinical Assessments, trauma-screenings, threat assessments and comprehensive crisis plans. * Incorporate internal and external collateral information (i.e. CCAs, Psychological Testing, Medical Evaluations, etc.) into case conceptualization and treatment planning. * Participate in program and activity planning related to therapeutic activities and treatment. * Participate in treatment planning and implementation including conducting/participating in clinical service teams, linking and referring clients/families to services, and other programming as described in the service definition or by SBBH Manager. * Provide support and training to clients and staff related to behavioral strategies and interventions through the use of evidenced-based models. * Participate in 24/7 on-call crisis response. Some positions may require a primary focus on crisis assessment in the school setting. * Complete documentation required including progress notes, treatment plans, service authorization requests, and clinical intakes at co-location offices when applicable within the time frame specified. * Submit clinical assessments, clinical addendums, internal transfer documentation, clinical conference notes, and client discharge paperwork within designated time frames set by SBBH Manager. * Required participation in clinical staff meetings, monthly administrative meetings and supervision with SBBH Manager. KNOWLEDGE AND SKILLS REQUIRED: * Planning and time management and strong organizational skills * A valid driver's license along with access to a vehicle. * Management of work processes along with strong computer skills for documentation purposes. * Ability to be flexible especially with scheduling and to perform and prioritize multiple functions and tasks. * Able to communicate effectively in English, both verbally and in writing required. * Proficiency in Microsoft Office applications * Effective oral and written communication and interpersonal skills * Effective time management skills and ability to work under pressure * Exceptional organization skills and attention to detail EDUCATION AND EXPERIENCE REQUIRED: Master's degree in Mental Health, Counseling, Social Work or related field with a minimum of one year experience. REQUIRED LICENSES LCSW (Licensed Clinical Social Worker), LMHC (Licensed Clinical Mental Health Counselor) Or Doctoral Level Psychologist (PhD, PsyD) Some Positions Require an LCAS * Full Licensure Required* FOREIGN LANGUAGE SKILLS: Spanish preferred. SCHEDULE: This is a Full-time year round position. Typical business hours are Monday - Friday, 7:30 am to 4:30 pm (or flexible to best meet the needs of the clients and/or the department); weekend, holiday, or evening coverage is may be required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities. SALARY: Starting salary for this position is $60,000, and offers are based on experience, educational requirements and internal team equity. Throughout the COVID-19 pandemic, MAHEC has worked tirelessly to promote evidence-based practices across our entire organization. With this in mind, all MAHEC employees and learners will be required to receive the COVID-19 vaccine or have an approved exemption (for employees only). MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina. We offer excellent benefits and are committed to creating a diverse, inclusive, and equitable workplace.
    $60k yearly Auto-Apply 11d ago
  • Lead Change & Hope: Residential Team Leader / QP in Behavioral Health. $3K Sign-on Bonus

    Monarch 4.4company rating

    Team manager job in Rutherfordton, NC

    Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $47,840/year SIGN ON BONUS: $3,000 ($1,500 at 1 month of employment; $1,500 at 6 months of employment) A Qualified Professional (10A NCAC 27G .0104) must have one of the following combinations of education and experience: Bachelor degree (non Human Services) with 4 years full time experience with the population served required Associate or Bachelor degree (Human Services) with 2 years full time experience with the population served required Master degree (Human Services) with 1 year full time experience with the population served required This Opportunity:The primary responsibilities of the Residential Team Leader is to provide supervision and guidance to both staff and the individuals they support to enhance quality of life through services that enable individuals to achieve their personal dreams and goals. This position serves as the qualified professional for all assigned people and programs.What You'll Do: • Provide initial and ongoing assessment, evaluate effectiveness of person-centered plan and progress made by person receiving services, participate in team meetings with other providers and natural supports as needed and facilitate development of person-centered plan. • Identify methods whereby services can be provided using existing community resources whenever possible. • Continuously use person-centered approaches and positive approach strategies when interacting with people we support. Integrate strategies into program plans. • Ensure requests for services are made considering eligibility, continued stay and discharge criteria for the service definition. Services and supports that match the person-centered plan and the individual's needs shall be in place and be fiscally viable. • Initiate and maintain clinical authorization and systems that ensure all aspects including, but not limited to: timeframes, audits, following through on clinically related issues preventing authorization approval or billing, how to resolve issues locally/regionally, conducting reviews of clinical documentation to ensure that it meets the requirements for the service being provided. • Ensure staff are appropriately trained regarding plans and related programs and demonstrate an understanding of specific plan components (including but not limited to all privileging requirements as outlines by area programs). • Complete clinical supervision plans and monitor performance by being present when day-to-day activities are taking place, on all shifts and by unannounced visits. • Ensure that all required and/or requested reports/documentation are completed. Maintain the records of the individuals supported. Coordinate the completion of daily, monthly, quarterly, and annual documentation in the EHR and/or medical record. • Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services. • Take responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Coordinate employee development and corrective actions forms to ensure consistency and legality with Administrative Services Manager or other appropriate personnel to ensure superior service for the individuals being supported. Ensure the Director of Program Operations is informed as applicable. • Respond effectively and timely to all incidents following agency policies and procedures. • Maintain a safe working environment for employees and people receiving services • Demonstrate knowledge of emergency procedures including preventative and crisis services. Schedule and participate in on-call coverage. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas • Complete all other relevant responsibilities as assigned by the supervisor. • Driving and travel may be required. #M0NC Education We're Looking For:Minimum of an Associate Degree (Bachelor or Master preferred - dependent upon experience) (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Qualified Professional (QP) - Monarch-DSMExperience We're Looking For:Experience overseeing daily operations of residential programs | 2 years | Required Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 3 years | Required Experience working with the population served | 3-4 years (Dependent Upon Education - see ) | Required Management Experience | 3 years | RequiredSchedule:Monday - Friday (9:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
    $56k-113k yearly est. Auto-Apply 4d ago
  • Office Manager

    Semper Fi Custom Remodeling

    Team manager job in Black Mountain, NC

    About Us Semper Fi Custom Remodeling is a fast-growing, award-winning remodeling company based in Black Mountain, NC. We are dedicated to delivering exceptional craftsmanship, operating with integrity, and ensuring unmatched client satisfaction. As we continue to expand, we are seeking an executive-level leader to oversee office operations and the Project Development team, drive operational excellence, and foster the growth and development of our people. This role is key to shaping our team, improving processes, and supporting the ongoing success and growth of the company. Position Overview We are seeking a seasoned, executive-level professional to serve as Office Manager. In this leadership role, you will oversee all office functions and the Project Development team, working directly with the Director of Operations to drive the growth and development of both the team and the company. The ideal candidate is highly organized, strategic, and committed to operational excellence and team performance. Key Responsibilities Oversee cross-functional teams, including Project Development, Design, Estimating, and Administration, ensuring alignment with company objectives, smooth workflows, and consistent performance across all departments. Lead the daily operations of the office and the Project Development team Conduct weekly one-on-one meetings with team members to review KPIs, provide coaching, and ensure professional growth Oversee onboarding, training programs, and ongoing employee development initiatives Ensure all pre-construction processes and project workflows are running efficiently and effectively Identify opportunities for continuous improvement in processes, team performance, and operational efficiency Facilitate communication and collaboration across departments to achieve company goals Support problem-solving and operational guidance for team members as needed Foster a positive, growth-oriented company culture Adapt communication style to fit diverse personalitiesanalytical estimators, creative designers, persuasive salespeople. Encourage cross-departmental respect by highlighting how each role contributes to client satisfaction. Understand how sales, estimating, and design feed into construction execution. Drive sales growth by developing and delivering training for the sales team, implementing outside sales initiatives, and coordinating with the marketing department to achieve overall sales objectives. Keep teams aligned with Semper Fis promise of a guided, stress-free remodeling experience. Qualifications Minimum of 57 years of experience in office management, operations, or a similar leadership role Proven experience leading teams, conducting one-on-ones, and tracking KPIs (Create tailored growth paths, provide regular feedback and mentorship to build confidence and skill sets.) Requires a strong understanding of sales strategies and experience in sales management. Strong organizational, strategic, and problem-solving skills Experience in project-driven environments, construction, or related industries preferred Excellent communication and interpersonal skills Ability to collaborate with executive leadership and influence operational strategy Benefits Health, Dental, and Vision Insurance Options Paid Time Off (PTO): Vacation, sick leave, and paid holidays 401(k) with Company Match Professional Growth Opportunities: Training programs and advancement potential Additional Perks: Complimentary snacks, company-provided uniforms, and a supportive team culture Equal Opportunity Employer Semper Fi Custom Remodeling values diversity and inclusion. We are committed to fostering an equitable workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, national origin, sexual orientation, marital status, disability, genetic information, age, military service, or any other protected category.
    $30k-45k yearly est. 10d ago
  • Retail Team Lead (PT)

    New Balance 4.8company rating

    Team manager job in Asheville, NC

    Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR ACCOUNTABILITIES Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results-driven in achieving our store key performance indicators through training and development of our associates Deliver a great guest experience utilizing our GUEST service model Opening/closing the store Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS Must be 18 years of age or older. 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Asheville, NC Retail Only Pay Range: $15.40 - $19.25 - $23.10 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
    $15.4-19.3 hourly Auto-Apply 29d ago
  • Office Manager

    Wow Bao

    Team manager job in Forest City, NC

    Wow Bao is launching a new food manufacturing plant-and we're looking for an Office Manager to help us build something extraordinary from the ground up. The plant is in Forest City, North Carolina and is slated to open this Fall 2025. This is a unique opportunity to be part of a start-up, shape daily operations, and contribute a culture of caring that values people and performance. This role is ideal for someone who thrives in a dynamic environment and enjoys wearing multiple hats. What we look for from you: Providing the day-to-day support to the Human Resources Manager and the Plant Manager Managing accounts payable and payroll with accuracy and confidentiality Serve as the primary point of contact for internal teams and external vendors Coordinating projects, meetings, and company events such as new hire orientation training, ensuring seamless execution Order and maintain office and plant supplies, anticipating operational needs Supporting leadership with administrative tasks, reporting, scheduling and special initiatives Help foster a positive workplace culture through thoughtful communication and organization Innovative. Fast Pace. Growth. Wow Bao has once again been recognized as a 2023 Fast Casual Top 100 Movers & Shakers! Ranked no. 1 in 2019 and 2022, we are the only brand to have taken home the honor more than once. This year we were privileged to be ranked no. 4, and the leading Asian fast-casual concept. At Wow Bao, we believe that every day deserves a big, bold serving of WOW. So we've made it our mission to shake up the sea of sameness and bring a fresh, exciting new spin to the fast-casual experience. Join the fastest growing Asian virtual kitchen concept in the US! Our virtual kitchen concept has launched 600+ locations and is growing rapidly. Our retail/grocery business is also experiencing unprecedented growth - our Frozen Bao and Potstickers will be in thousands of grocery stores across the US by the end of 2023. Wow Bao is an innovative Asian fast casual restaurant that fuses superior hospitality and industry leading technology to deliver signature flavors “at the speed of life.” Our menu features rice bowls, pan-seared potstickers, dumplings, soups, and our iconic Bao - steamed hot Asian buns with a variety of savory and sweet fillings. We foster a culture of caring. Whether it's our guests or our employees, we put people first. We strive to inspire, to motivate, and to appreciate one another every day. We live by the golden rule and treat everyone with kindness, empathy, respect, and a healthy dose of humor. We take our work, not ourselves, seriously. Requirements ADMINISTRATIVE SUPPORT Efficiently manage and maintain the plant calendar, ensuring accurate scheduling of appointments/visitors, meetings, and events. Receive, respond to and direct incoming communications including but not limited to emails and calls from guests/visitors, vendors, internal team members and external partners. Demonstrate exceptional problem-solving skills by proactively anticipating the needs of the plant and providing timely support. Collaborate with HR/Plant Manager to negotiate and manage vendor and service provider contracts Collaborate with HR/Plant Manager to develop, implement, and maintain office procedures and administrative systems to ensure efficiency and compliance with company policy Effectively collaborate and maintain close coordination with HR/Plant Manager to ensure alignment of priorities and streamline operational efforts to support all areas of the plant. HUMAN RESOURCES & FINANCIAL SUPPORT Manage and oversee accurate and timely processing of payroll and benefits administration. Assist with recruitment, onboarding, and offboarding processes Assist with new hire paperwork, assist with orientation, and process new employee access and equipment. Coordinate and provide comprehensive support for all events and team celebrations. Arrange travel for internal team members as required. Maintain accurate files and records, ensuring sensitive and confidential matters in a professional and proper manner. Support financial reporting by tracking office-related expenses, monitoring the office budget, and processing invoices from local vendors. Perform basic bookkeeping tasks as needed and support the accounting department FOOD PLANT SPECIFIC DUTIES Collaborate with plant leadership and quality assurance to ensure office procedures align with food safety regulations (e.g., HACCP, GMP). Assist with the coordination of training programs for employees, particularly related to safety and compliance. Support with various initiatives, including safety, building access, and maintenance. Other duties will be assigned as needed. ADDITIONAL INFORMATION Full-time, in office 5 days a week. Minimum of 3-4 years as an Office Manager or similar role. Excellent organizational and project management skills. Proficient in using IT office machines, Microsoft Office suite including Excel, PowerPoint and Word, Outlook, Zoom/Microsoft Teams teleconferencing software. Excellent reading, writing, and oral proficiency of the English language. Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks. Some duties may require attention outside of normal business hours. Maintain complete knowledge of and comply with all policies, procedures and standards as outlined in the Employee Handbook and Handbook Supplements. PHYSICAL DEMANDS: Prolonged periods sitting at a desk and work on a computer. Lifting up to 50lbs as necessary Benefits Health Insurance (medical, dental, vision) 401(k) Retirement Plan Voluntary life insurance Voluntary disability insurance Paid Time Off Employee Discount Programs with Perkspot and Working Advantage We foster a culture of CARE
    $30k-45k yearly est. Auto-Apply 60d+ ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Team manager job in Asheville, NC

    31393 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 691 Rack Rooms Shoes 691 Pay Range: Asheville Outlets 800 Brevard Road Ste 332 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Asheville, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-35k yearly est. 9d ago
  • Team Lead

    Safe Harbor 4.0company rating

    Team manager job in Taylors, SC

    Team Lead Primary Function: The Team Lead coaches the resale shop employees and motivates them to do their job efficiently, effectively and with enthusiasm. They assist employees, motivate new hires, seasonal workers and volunteers, and communicate to upper management any issues that might arise. They assist in reaching business goals effectively alongside management and team members. They play a motivational and mentoring role with the team and volunteers. They lead the team in day-to-day operations including receiving donations, organizing, processing, doing cashier duties, and opening and closing procedures. They share and operate in the Safe Harbor Resale Shop vision of cultivating a positive, creative, inclusive and kind environment. They help coach team members, develop team strengths, and help resolve conflict. They assist in organizing team initiatives. This is a full time hourly, nonexempt position eligible for full benefits. Reports to: Resale Shop Manager Responsibilities: Motivate other team members to do their jobs efficiently. Motivate new team members, volunteers and seasoned employees and communicate any issues with upper management to reach business goals effectively. Assist team members and volunteers to achieve daily tasks given by management in an encouraging manner. Perform opening and closing procedures. Receive in kind donations, process merchandise for the resale store, help create spaces and refill departments, perform cashier duties, and open and close resale store when needed. Assist management in conducting training with new team members and volunteers. Create an inspiring team environment with an open communication culture. Share and operate in the Safe Harbor Resale Shop vision, give positive feedback to the team and assist in setting goals while giving space for employees to thrive. Ensure that the store and donation area is clean, safe, and presentable for customers, donors, and employees. Greet and assist customers and donors. Conduct returns and resolve conflict with customers and/or donors if management is unavailable. Must be prompt and dependable and team minded. Requirements: High school diploma or equivalent required. Ability to perform physical work, including working in outdoor elements. Able to lift 50lbs unaided. Must be able to reach, bend, squat and stand for the entirety of the shift. Good hand and eye coordination. An understanding of how to move large pieces of furniture. Able to use a furniture dolly, ladder, and tools needed to put together items for the resale store. Strong organizational, leadership and customer service experience and skills recommended. Must be dependable and reliable.
    $39k-48k yearly est. 60d+ ago
  • Dental Office Manager

    Progrin Dental

    Team manager job in Greer, SC

    ProGrin Dental Job Description - Office Manager Office Manager- Ready to love where you work? Look no further! At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality! We're growing and looking for an energetic, compassionate Office Manager who thrives in a team environment and wants to develop their skills and their career. What Makes ProGrin Different? 4-6 weeks PTO Wellness Program- Our team members take home an average of $1,871.65 more each year by participating! Health & life insurance 401K with 4% match Paid birthday off Figs uniforms Mentorship & growth training (we invest in YOU!) Bonus opportunities for patient & team referrals Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more! Supportive doctors who work with you, not above you What You'll Do: Provide leadership and direction to all staff members. Manage team schedules and coordinate daily workflow. Address and resolve patient concerns professionally and efficiently. Monitor financial performance, budgeting, and practice profitability. Maintain vendor relationships and oversee supply management. Ensure a high level of patient satisfaction and retention. Support team members through coaching, feedback, and career development. Assist in hiring, onboarding, and training new staff. You're a Great Fit If You: Have a high school diploma + minimum of three years in dental office management or a related field Love people and have a heart for service Have great communication, problem solving and leadership skills, Want a career , not just a job Value personal growth and team collaboration Not a Fit If: You prefer working alone You are uncomfortable handling conflict or problem resolution. Change makes you uncomfortable, and you often resist it. Success in This Role Looks Like: Patients leave smiling, cared for, and confident You stay organized, on-time, and ready to support your team You grow into more advanced responsibilities and leadership You become a culture champion in the office Ready to Apply? We'd love to meet you. Click "Apply Now" to join a team where culture, purpose, and growth come standard.
    $34k-49k yearly est. 20d ago

Learn more about team manager jobs

How much does a team manager earn in Asheville, NC?

The average team manager in Asheville, NC earns between $38,000 and $145,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Asheville, NC

$74,000
Job type you want
Full Time
Part Time
Internship
Temporary