Team manager jobs in Aurora, IL - 1,266 jobs

TL365 is a family-owned and operated, award winning Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our luxury travel team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world. As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service. Role Description This is a full-time hybrid role for a Luxury Travel Team Manager at TL365. TL365 is looking for a passionate and experienced Luxury Travel Team Manager to lead our internal luxury travel advisors while also engaging directly with clients. This role demands deep expertise in luxury hotels, destination management companies (DMCs), and cruise lines, combined with exceptional communication and leadership skills to foster an inspiring, positive team culture. Key Responsibilities: Lead and mentor a team of luxury travel advisors, creating a supportive, inclusive, and motivating work environment that champions collaboration and high performance. Oversee daily operations, ensuring consistent enforcement of company policies and best practices to maintain excellence and compliance. Engage directly with select high-value clients, offering personalized consultation and luxury travel solutions. Build and nurture strong partnerships with top-tier luxury hotels, DMCs, and cruise lines to provide exclusive and seamless experiences for clients. Drive team sales initiatives focused on luxury travel products, monitoring performance, and providing coaching to achieve or exceed targets. Collaborate with marketing and leadership to refine strategies and promote the luxury travel division in line with Travel Leaders 365's brand and standards. Stay abreast of new luxury travel trends, supplier innovations, and competitors to keep the team informed and ahead of market demands. Qualifications Customer Satisfaction, Customer Service, and Communication skills Proven experience as a successful luxury travel advisor, preferably with knowledge of luxury hotels, DMCs, and cruise lines. Knowledge of luxury travel trends and destinations Attention to detail and ability to manage multiple tasks simultaneously Strong problem-solving and decision-making abilities Proficiency in travel booking systems and technology Excellent interpersonal and relationship-building skills Ability to work independently and remotely Experience in the hospitality or tourism industry Experience in negotiating with vendors on behalf of clients At least 3 years in a leadership or managerial role, ideally managing internal travel consultants. Exceptional communication and interpersonal skills with the ability to enforce policies diplomatically and build a positive team culture. Strong organizational skills and ability to foster a culture of accountability, support, and client-centered service within a team. Compensation This is a base + commission compensation structure Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy

Job Title: Customer Experience Manager Job Type: Full-Time | Direct Hire Pay Rate: Up to $85K DOE We are seeking an experienced Customer Experience Manager with a strong manufacturing background to lead and develop a high-performing customer support team. Key Responsibilities Lead, coach, and manage a customer support team of 5-10 employees. Oversee daily customer service operations, including order entry, order tracking, expediting, and issue resolution. Serve as the escalation point for customer concerns, ensuring timely and effective solutions. Partner closely with Manufacturing, Production, Sales, and Logistics teams to ensure customer requirements are met. Review customer purchase orders to ensure accuracy, compliance, and clear communication of requirements. Develop and implement training, best practices, and standard operating procedures to improve service quality. Monitor team performance, conduct regular feedback sessions, and complete performance reviews. Identify process gaps and lead continuous improvement initiatives within customer support operations. Maintain a high level of professionalism and consistency in all customer interactions. Qualifications Bachelor's degree in business or a related field required 3-7+ years of customer service experience in a manufacturing environment required. Strong understanding of manufacturing workflows, order processing, and customer fulfillment. Excellent verbal and written communication skills. Proven ability to manage multiple priorities in a fast-paced environment. Strong problem-solving skills with a practical, solution-oriented approach. Experience with ERP/CRM systems preferred. Bachelor's degree in Business, Operations, or a related field preferred (or equivalent experience).

Security Team Manager Reports To: Datacenter Physical Security Campus Security Manager FLSA: Exempt DOE The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the STM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance. ESSENTIAL FUNCTIONS: 1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter. 2. Coaches security personnel and carries out disciplinary actions in accordance with current policy. 3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff. 4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance. 5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team. 6. Oversees site security systems to ensure safe and compliant operation of the facility. 7. Maintains and troubleshoots on-site security technology. 8. Assists with site equipment inspections, and audit compliance. 9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures. 10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable. 11. Performs additional tasks assigned by management. 12. Keeps management informed of major accomplishments, issues and concerns. 13. Identifies security shortfalls and offers suggestions from improving the security program. 14. Evaluates and escalates potential safety issues within the facility. 15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 16. Identifies security shortfalls and offers suggestions from improving the security program. MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age. • Must have a reliable means of communication, such as cell phone. • Must have a reliable means of transportation (public or private). • Must have the legal right to work in the United States. • Must have the ability to speak, read, and write English proficiently. • Must have a high school diploma, secondary education equivalent, or GED. • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE: • Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management. • Experience with Microsoft Office. • Experience working in a datacenter environment a plus. • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software. SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis. COMPETENCIES: • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations. • Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. • Knowledge of security operations and procedures applicable to a 24-hour facility. • Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline. • Capable of learning a variety of security and safety devices and controls. • Ability to track and maintain schedule assignments. • Ability to maintain professional composure when dealing with unusual circumstances. • Advanced computer skills are required. • Strong oral and written communication skills required to prepare materials and communicate information to others. • Ability to conduct presentations and facilitate group meetings, both in person and online. • Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner. • Strong customer service and service delivery orientation. • Ability to interact effectively at all levels and across diverse cultures. • Ability to take initiative and achieve results. • Ability to carry out multiple assignments concurrently in a fast-paced environment. • Ability to adapt to changes in the external environment and organization. • Ability to exercise independent judgment and decision-making skills. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. • May be required to work overtime without advance notice. • Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis. • Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. • Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift. • Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. • Required ability to manage multiple tasks concurrently. • Handling and being exposed to sensitive and confidential information. • Regular talking and hearing. • May be required to use vehicle in the performance of duties. • On occasion may be required to perform stressful and physical activity. • Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. • Close vision, distance vision, and ability to adjust focus

job Title: Office Manager Naperville, IL Industry: Manufacturing Pay: $75,000-$85,000 annually Benefits: is eligible for medical, dental, vision, and 401(k). About Our Client: Looking for an experienced office manager to help office growth, creating a unique opportunity for someone who enjoys building structure, taking ownership, and becoming a key part of a small, close-knit team. Job Description: We are seeking an experienced Office Manager who will also support customer service and inside sales activities in a highly hands-on, on-site role. Key Responsibilities: Act as the main point of contact for customer and partner inquiries Manage orders from intake through delivery, including confirmations and invoicing Communicate timelines, shipment updates, and resolve order-related questions Ensure accuracy in documentation, order details, and customer records Provide daily support to sales leadership Prepare quotes, pricing requests, and sales documentation Follow up on leads, open quotes, and customer inquiries Assist with onboarding new customers and maintaining account details Coordinate with internal teams and international partners on production and shipping Support inbound logistics and help resolve documentation or timing issues Serve as a central communication hub between sales, operations, and logistics Oversee day-to-day operations of a small, two-person office Maintain organized records for orders, invoices, and correspondence Support light accounts receivable tasks such as invoice tracking and basic collections Assist with light accounts payable including invoice matching and expense documentation Help with internal reporting and administrative coordination Support the transition from reactive operations to more scalable systems Contribute ideas that improve efficiency as the business grows Qualifications: 10+ years of experience in office management, customer service, inside sales, or sales administration Perks: Rare opportunity to step into a highly visible role with long-term growth potential Be part of building and shaping the future of a growing U.S. operation Hands-on exposure to international business and leadership Stable environment with the opportunity to elevate and expand the role over time Work closely with leadership in a small, impactful team

At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience. Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 83 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. Job Description Reporting to the Director of Front Office, your responsibilities and essential job functions include but are not limited to the following: Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service Provide leadership while fostering a compassionate, collaborative work environment Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Competitive wages and benefits Qualifications Your experience and skills include: High school Diploma or equivalent education required. Bachelor's Degree preferred. 2-4 years of experience in leadership role, or equivalent Ability to perform and oversee nightly audit functions including balancing daily revenue and posting corrections. Skilled in handling guest complaints professionally and diplomatically during minimal staffing hours. Comfortable working independently and making critical decisions without upper management onsite. Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests. Strong knowledge of property management systems such as Opera, SynXis. Strong verbal and written communication skills in English. Must be able to stand or walk a minimum eight-hour shift. Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary. Ability to push 20lbs+ consistently. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations. Physical Aspects of Position (include but are not limited to): * Frequent standing and walking throughout shift Additional Information Visa Requirements: Successful candidates must be legally eligible to work in the United States. Salary Range: Subject to experience and qualifications, salary range $65,000 - $75,000 per year. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.

Innovative and tech-savvy real estate brokerage located downtown Chicago in West Town (Noble Square), is seeking a motivated, ambitious, dependable, and experienced Office Manager to help assist their team of over 100 real estate agents and staff. The primary responsibility of the position is to manage real estate listing inventory transactions, and be the first point of contact and face of the office. Applicants should be able to manage the flow of operations, information, and requests coming in throughout the day and have heavy organizational skills. Your goal is to make all visitors feel welcome while maintaining high levels of confidentiality and professionalism. This position will be exposed to many different aspects of the real estate business making the prefect candidate an adaptable critical thinker who is self-motivated and organized. Responsibilities Manage the brokerage MLS account and listings Maintain & organize the company CRM Onboard and offboard both staff and brokers Provide agent support Train and coach real estate brokers to assist in their day-to-day operations Welcome and direct guests to the proper parties Answer, screen, and forward incoming phone calls to correct department Answer and field questions regarding office services Gather and distribute daily mail/deliveries Maintain inventory and order supplies Collect & record earnest money and commission deposits Generate commission disbursements and statements Assist in company event planning Organize and setup staff and agent training meetings Audit legal document compliance *THIS ROLE IS PRIMARILY NOT A RECEPTION ROLE, HOWEVER, WE DO REQUEST THAT SOME RECEPTION DUTIES ARE HANDLED. THE PRIMARY ROLE IS BROKER/AGENT SUPPORT AND BUSINESS SERVICES. The qualified candidate will exhibit the following capabilities and attributes: Excellent communication & writing skills & detail oriented Team player Critical thinker Outgoing & Adaptable Customer Service Oriented Conversant in Adobe Suite & G-Suite Has experience using the MLS & Dotloop (is a plus) Experience: Customer service experience (1 year required) Real estate experience (1 year preferred, but not mandatory) Independent self-starter, able to think quickly, and manage multiple tasks at once Salary: $55,000 - $60,000

About the Company PCS is one of the largest high net worth managing general underwriters in the market today. With a sole focus on families with $5m or more in assets, PCS provides complex insurance policies for individuals with complex needs. Private Client Select offers property and casualty personal insurance solutions and risk management services that meet the unique and complex needs of High-Net-Worth clients. We understand their passions and are committed to preserving the life that they have built. PCS employs approximately five hundred staff members. The company has offices in New York, NY, St. Petersburg, FL, and Schaumburg, IL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. This role is considered hybrid; the expectation is four days' presence in the Schaumburg, IL office with one day optional remote. About the Position PCS is seeking a highly organized and proactive Office Manager to oversee the day-to-day operations of our Schaumburg, Illinois office. This role is responsible for ensuring a professional, efficient, and well-functioning workplace while supporting employees and business operations. The ideal candidate is detail-oriented, resourceful, and comfortable managing multiple priorities in a fully on-site environment. This role requires physical presence in the Schaumburg office four days per week. Key Responsibilities: Office Operations & Facilities Management Oversee daily office operations to ensure a smooth, efficient, and professional workplace. Manage office supplies, inventory, equipment, and vendor relationships. Coordinate office maintenance, repairs, and facilities-related needs. Serve as the primary point of contact with building management and external vendors. Support the development, implementation, and enforcement of office policies and procedures. Coordinate office mail, shipping, deliveries, and visitor/guest logistics as needed. Support occasional administrative tasks including manager expense organization, invoice tracking, and ad hoc office-related projects. Meeting & Event Planning Serve as the primary on-site point person for coordinating large meetings, leadership visits, trainings, and office-wide events. Manage meeting logistics including conference room scheduling, room setup, AV/Zoom readiness, catering coordination, and day-of support. Train staff on office reservation tools and ensure conference rooms remain organized, stocked, and meeting-ready. Employee & Workplace Support Act as an on-site resource for employees regarding office-related needs and questions. Coordinate onboarding logistics for new hires in the Schaumburg office. Partner with HR/leadership on scheduling interviews and other appointments as well as workplace initiatives as needed. Support a positive, inclusive, and professional workplace culture. Project & Event Coordination Assist with planning and coordinating office meetings, team events, company activities. Manage office-related projects, ensuring timely execution and follow-through. Support company-wide initiatives related to workplace operations and engagement. Compliance & Confidentiality Handle confidential and sensitive information with discretion and professionalism. Ensure compliance with company policies, safety standards, and applicable regulations. Maintain a clean, organized, and compliant office environment. Required Skills, Knowledge, and Education 5+ years of experience in office management, facilities management, or a related role. Bachelor's degree in Business Administration, Management, or a related field preferred. Strong organizational and time-management skills with the ability to multitask and prioritize effectively. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools such as Microsoft Teams or Google Workspace. Strong problem-solving skills with a proactive, solutions-oriented mindset. High level of professionalism, integrity, and discretion. Applicants must be legally authorized to work in the United States and must not require employment-based visa sponsorship now or in the future. Equal Employment Opportunity Policy PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status.

The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. Responsibilities will include a range of bookkeeping, HR and administrative functions. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates. Responsibilities Coordinate and organize office activities Support AP/AR and bookkeeping responsibilities support HR functions as needed Oversee stock of office supplies Greet visitors at office Coordinate inbound and outbound office mail Support HR in scheduling meetings, interviews and transport Qualifications 3+ years office management experience Familiarity with ERP systems strongly preferred Proficiency in Microsoft Office suite Bachelor's degree and/or experience in manufacturing industry preferred Strong communication skills Strong ability to multitask

Our client, a dynamic manufacturing company in Chicago' near NW suburbs, is looking for an Office Manager to join their team as they continue to grow. This full-time position involves overseeing the daily operations of an office and its various departments. Preferred skills include general office management, human resources, and payroll/accounting. This role will be a key cog in the day-to-day operations of the company and will work closely with company leadership. Responsibilities Office Management: Supervising/Assisting with AP & AR duties: Weekly vendor payment process Purchase order support Overall department coverage when needed Conducting monthly check-in meetings to ensure all AP and AR functions are running efficiently Maintain office appearance and cleanliness Responsible for all office equipment (phones, computers, printers, etc.): In working order Train employees how to use Troubleshoot minor issues Submit support tickets for complex issues Contract management and renewal Upgrades or replacements Manage office supplies from taking inventory to ordering to stocking Work closely with various vendors to execute company projects Plan, organize, and host office lunches, parties, and activities Financial Management: General Ledger Support Responsible for maintenance of accounting processes Responsible for monthly closing support General Ledger Reconciliation Bank Reconciliation Manage internal financial procedures Act as liaison between company and outside auditors for document needs Assist auditors in the completion of the annual audit Direct communication with bank and/or lenders Human Resources: Bi-weekly payroll for full-time and temporary company employees Weekly payroll for outside temp agencies Maintain direct contact with outside HR resources Drafting or amending company policies for distribution Maintaining all employee records Personal Time Off for all employees Administering relevant paperwork to new employees W4 & I9 document control 401K information Health/Dental information Terminations Pay changes Worker's Compensation File all workers' compensation claims and act as point of contact with assigned adjusters Complete yearly workers comp audit Health Insurance Act as point of contact for Health Insurance group regarding health and dental insurance Work closely with company insurance brokers for yearly compliance reporting Recruitment Post job ads on hiring sites as positions within the company become available Perform all screening processes Set-up, in some instances attend, online and in-person interviews for hiring managers Conduct new hire onboarding Qualifications and Skills Minimum of 3 years proven experience as an Office Manager, Front Office Manager, or Administrative Assistant Proficiency in MS Office (Outlook, Teams, Excel, Word, and PowerPoint) ERP experience - preferred Experience in business manufacturing setting - preferred Hands-on experience with office machines and equipment (printers, phones, computers) Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements Polished written and verbal communication skills College degree - preferred

Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.

Franklin Eye Care, LLC is a leading provider of comprehensive eye and vision care services in the Chicago area, using advanced state-of-the-art technology in every exam. Known for its personal attention and professional care, the practice is committed to ensuring patient comfort and providing clear communication throughout the care process. Led by Dr. Drey, the team offers services ranging from routine eye examinations to the diagnosis and treatment of complex ocular diseases. Franklin Eye Care, LLC strives to educate its patients and address all their questions for a thorough, satisfying experience. Role Description This is a full-time on-site role located in Chicago, IL, for an Office Manager/Optician. The role involves managing day-to-day office operations, scheduling, insurance billing, providing administrative assistance, social media involvement, and delivering exceptional customer service. Additionally, responsibilities include supporting and managing the optometry team, scheduling appointments, maintaining office organization, and lead optician. Qualifications Strong Communication and Customer Service skills to interact effectively and professionally with patients and staff Proficiency in Administrative Assistance and Office Administration to manage scheduling, record-keeping, and general office duties/ Revolution EHR Experience in handling and maintaining Office Equipment Knowledge of opticianry, including eyewear selection and fittings, is an asset Ability to work collaboratively in a team-oriented environment Experience as Optician and billing vision insurances

Are you an administrative professional who has strong technical and organizations skills and enjoys being a key member in amore intimate team environment? Would you like a more flexible schedule? Our client location in the northern suburbs (Northbrook area) is looking to add a strong office manager that is looking for a 35 hour/week work schedule. The key to success require an experienced background (5-10 years in an administrative or project management role) and ability to be organized and work autonomously. About the company: Our client is a dynamic and innovative organization committed to delivering impactful conferences across various IT industries. We are seeking a detail-oriented, organized, and proactive individual to join our team as an office manager. This role will support the planning, coordination, and execution of 20 annual conferences, ensuring seamless operations and an exceptional experience for all attendees and sponsors. Key Responsibilities: Assist in the planning and coordination of conferences, from inception to completion. Manage conference schedules, including speaker bookings, venue arrangements, and logistics coordination. Communicate with sponsors and venue to ensure timely delivery of event requirements. Maintain and update event-related documentation, such as attendee lists, registration data, and budget tracking. Ensure compliance with event policies and timelines Provide on-site support during conferences to handle any immediate logistical needs and ensure smooth operations. Provide administrative support to the company president Create and update conference webpages Update and maintain company website pages for each conference via WordPress (adding/editing session information, linking pages, adding media/logos, etc.) Update and maintain forms in Wufoo Communicate day of conferences with sponsors and attendees Qualifications: Proven experience in project management, conference coordination, and related administrative roles. Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. Excellent written and verbal communication skills. Ability to work well under pressure and in a fast-paced environment. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe and Wufoo Ability to work independently in small office environment Some travel required for on-site for pre-conference setup the day before conference (approx. 2 hours) as well as on-site conference management (approx. 7am - 5:30pm) Professional presentation and demeanor Bachelor's degree or equivalent experience If you are passionate about administration, project management, and conference planning and are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!

EPS is a fast-growing company in the credit card processing / merchant services industry, and we're looking for an experienced Operations Manager to help lead our team in our beautiful, state-of-the-art office near Rosemont. If you're organized, detail-oriented, and have a background in merchant services or financial operations, this is an excellent long-term opportunity with a company that truly values its people. About the Role: As our Operations Manager, you'll oversee daily business operations, streamline processes, and support our sales, retention, and customer service departments. You'll play a key role in ensuring efficiency, accountability, and consistent growth across the company. Responsibilities: Manage day-to-day office operations Develop and improve workflows and procedures Support team leads and ensure department goals are met Track performance metrics and report to leadership Assist with training, onboarding, and compliance initiatives What We Offer: ✅ Beautiful, modern office near Rosemont ✅ Stable, growing company with advancement opportunities ✅ Supportive, team-oriented culture ✅ Competitive salary + performance bonuses ✅ Medical, dental, and vision benefits after 90 days ✅ Weekly pay, Monday-Friday schedule - no weekends or nights! Requirements: ⭐ Experience in credit card processing, merchant services, or related financial industry ⭐ Strong organizational and leadership skills ⭐ Excellent communication and problem-solving abilities ⭐ Reliable, professional, and motivated to succeed

NeuroClinic and Assessments, LLC is a private neuropsychology and psychology practice serving Lake and McHenry Counties in Illinois. We specialize in neuropsychological assessment for adolescents, adults, and older adults, and provide psychotherapy tailored for adults and older individuals. Our team is dedicated to delivering professional, high-quality, and compassionate mental health care. Role Description We are seeking a full-time, on-site Office Manager to support our McHenry, IL and Schaumburg, IL locations. The Office Manager oversees daily office operations, supports administrative and clinical workflows, manages office equipment, provides exceptional customer service, and coordinates scheduling. Additional responsibilities include maintaining records, facilitating communication, and ensuring an organized and efficient work environment. Responsibilities Office management Provide administrative support to the business owner, including task management and prioritization. Oversee schedules, including testing coordination and distribution of report-related tasks. Monitor tasks from providers and students, issuing reminders and ensuring timely completion. Distribute completed reports via fax, patient portal, or mail. Maintain appropriate office supplies and coordinate printing of testing materials. Track and ensure compliance with legal, ethical, and professional requirements. Supervise, train, and support administrative staff while fostering a collaborative and professional team culture. Reception Greet patients and ensure a welcoming, supportive experience. Facilitate completion of intake paperwork and obtain necessary signatures. Request medical records from outside providers as needed. Scan and upload appointment and testing materials into the appropriate systems. Scheduling Manage incoming phone calls, schedule appointments, and address questions about policies, billing, and insurance. Coordinate and schedule communication with other healthcare providers. Insurance and Billing (training available) Verify insurance coverage and determine applicable copays. Collect deposits and discuss payment options with patients. Submit insurance claims and enter payments into our Electronic Medical Record (EMR) system. Generate and send patient statements and follow up on outstanding balances. Qualifications Strong communication and customer service skills, with the ability to engage clients and staff professionally. Experience in administrative support or office management roles. Highly organized, detail-oriented, and proactive in identifying needs and solutions. Ability to manage schedules, maintain records, and ensure operational efficiency. Strong problem-solving abilities. Proficiency in using and maintaining office equipment and office management software. High school diploma or equivalent required. What we offer: Compensation tailored to experience Benefits package including health insurance, disability, and 401k. Paid vacation & holidays.

Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN

The Team Manager is responsible for leading the day-to-day execution of manufacturing (production, reliability, safety, and quality). · Administer plant and corporate policies (and if applicable, the collective bargaining agreement). · Led and managed the team (15-20 people; a mix of operators and technicians) to help them increase their productivity, skills, and performance. · Take ownership of your professional growth by remaining open to feedback and getting involved in plant initiatives and projects. Key Responsibilities · Execute daily production plan activities of operations lines by managing the daily activities of 15-20 union hourly technicians on a given shift. Monitor Quality results and address operational, financial, and personnel shortcomings. Ensure manufacturing operates within approved quality, safety, and productivity guidelines and minimize material losses. Coordinates required efforts to minimize operational downtime. · Participate and guide the team in troubleshooting and repair activities. · Cross Train in other critical functions within operations. · Communicate shift results in both verbal and written formats. Utilize production reporting systems and processes. · Ensure a safe work environment. Train employees on all safety aspects (OSHA-required training, etc.). Participate in area-led safety initiatives. · Lead team meetings designed to: review and support department goals and objectives, conduct safety training and awareness, and deliver and discuss expectations. · Development of employees' performance through training and structured performance management. Ensure consistency in the administration of Union contracts. · Ensure compliance with Company policies and Government regulations · Lead team development initiatives to ensure continuous improvement around our key business metrics (safety, quality, reliability, and cost). Assist in new product introductions as needed. · Manage Quality/Release process and all required documentation. · Other duties as assigned by management Qualifications/Basic Minimum Requirements · Meet the legal minimum age requirement · Authorized to work in the United States · Bachelor's Degree or equivalent combination of education and experience · 3 years of supervisory/management experience overseeing 5 or more individuals in a manufacturing environment or equivalent hands-on working experience in consumer packaged goods. · Relevant experience in team development and training · Shift flexibility to accommodate the needs of the business · Ability to respond to urgent or emergency situations outside of normal working hours as needed · Intermediate knowledge of high-speed equipment. · Knowledge of product quality standards and regulatory requirements. · Ability to work overtime as needed. Other Required Skills · Ability to work independently and as part of a team · Strong planning and organizing skills · Strong organizational and interpersonal skills · Strong verbal and written communication skills Preferred Qualifications · Intermediate to advanced skills in Microsoft Office (Outlook, Word, Excel, PowerPoint) · Working knowledge of Lean manufacturing principles. · Experience in facilitation and team building · Experience working in a union labor environment Physical Requirements · Employee must be able to work in a manufacturing plant environment. · Daily responsibilities may require working on elevated surfaces, climbing stairs/ladders, kneeling, bending, squatting, stooping, lift up to 50 pounds, crawling under equipment, wearing fall protection, and required PPE. · Standing/walking for extended periods of time · Sitting for periods of time working in front of a computer screen. VVF is an equal-opportunity employer. We evaluate qualified applicants, without regard to race, color, religion, national origin, sex or gender, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, including the perception that a person has any of those characteristics or that the person is associated with a person who has, or is perceived to have, any of those characteristics, or any other consideration made unlawful by applicable law. VVF is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to **************************** or call Human Resources at ************** and let us know the nature of your request and your contact information.

The Account Manager is responsible for providing general office support and a variety of client support and other related tasks. The Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms. Primary Responsibilities The Account Manager can expect to focus their work in the following areas: Client Communication Greet clients and guests in a professional, friendly and hospitable manner Answer telephones and direct callers to appropriate member of the firm Respond to client emails in a professional manner Attend client meetings in a technical, supporting, and learning role Client relationship development, including ongoing and regular client contact and communications Client Preparation Client support including performing a wide range of activities, such as data gathering and analysis, development of recommendations, implementation, and ongoing portfolio management - within a financial planning context. Assist advisors and clients in completing application, enrollment and other forms as needed Client service, including planning updates, portfolio changes and reviews, information data gathering, portfolio returns, and new opportunity identification Data gathering from clients for initial meeting, engagement meeting and ongoing management meetings. Prepare necessary documentation and agendas one week in advance of appointments. Manage the follow-up process including action items, next contact date, follow up letter, update and maintain CRM. Prepare and mail forms and applications to clients as needed Forward investment checks and enrollment/application forms to necessary broker Administrative Tasks Daily Downloads (Pershing, DST Fan Mail) Review alerts from custodians May buy and sell investments for clients at the advisor's discretion Maintain electronic filing system, clear folders at the COB each day Administer and coordinate client billing process Consistently review accounts for compliance requirements Schedule client meetings with appropriate advisor Coordinate the pick-up and delivery of express mail services (UPS, Fed Ex) Scanning, filing, faxing and collating Place appropriate postage on outgoing mail and send via appropriate boxes Other Open and close the office (locking doors, turning off lights) Maintain kitchen area, stock refreshments and refrigerator Attend team meetings, Investment Committee Meetings and other meetings as necessary In addition to participation in the Financial Planning and Investment Committee meetings the CRA may participate in developing investment and financial planning strategies for the committees Complete special projects as needed Required Qualifications Self-confidence, personal integrity and an understanding of fiduciary responsibility A team player, with strong leadership skills and ability to multi-task and manage time effectively Ability to think through issues and problems from the client's perspective and offer solutions, willing to take responsibility for task completion, and seeks out ways to improve processes 2 years of relevant service-oriented experience and/or training, or equivalent combination of education and experience Ability to work independently on assigned tasks as well as to accept direction on given assignments Excellent verbal and written communication skills, and exceptional interpersonal communication skills Sound organizational skills and strong personal computer skills (MS Office Suite) Compensation Pay/benefits are competitive based on industry standards. Salary will be based on experience and industry benchmarks. Eligibility for Individual Performance as well as Firm-wide Incentive Bonuses Perks & Benefits 401(k) with Employer Match Health Insurance (with HSA option) Dental Insurance Vision Insurance Life Insurance Paid Time Off Policy Flexible Spending Account (FSA) Healthy Work/Life Balance Maternity/Paternity Leave Policy About World Investment Advisors World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier independent retirement plan and investment advisory services to employers, executives, and individual investors. Collectively, WIA supports $76B assets1 across 65 offices and 310 team members. Stimulating Environment At World Investment Advisors we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants. Team-Oriented Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities. Why World Investment Advisors? Great company culture with an awesome team-oriented atmosphere! Professional growth opportunities Friendly and collaborative work environment World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Pensionmark is committed to equality and deeply believes in diversity, sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different. #LI-GP1 #LI-Hybrid 1As of 12/31/2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion. Powered by JazzHR jSwxRhaKE3

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success. This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us? POSITION OVERVIEW Embraces our diverse, inclusive culture through their behaviors, participating in all activities related to providing a welcoming, safe, and inclusive environment to all associates and customers. The Concierge will greet all customers, model selling behaviors, contribute to the efforts to prevent shrink and raise and maintain safety awareness. RESPONSIBILITIES/ACCOUNTABILITIES Provides a presence at the store entrance that offers a welcoming, safe, and inclusive experience to all associates and customers. Prevents theft through customer service, teamwork, and communication with all employees. Offers exceptional customer service in the front of the store. Ensures that the Customer remains the top priority while balancing required tasks. Represents the Brand by adhering to Brand's dress code guidelines. Branded shirts will be provided to be worn with associates own dress pants. Leverages tools and takes action to drive operational excellence through Standard Operating Procedures (SOPs). Completes daily assigned tasks to ensure store runs smoothly and meets all Brand standards and guidelines. Assists with New Hire onboarding and ongoing Associate training relating to Asset Protection. Collaborates with internal partners to accomplish assigned tasks. Reports to work as scheduled; records time worked accurately by using Brand's Time and Attendance system; remains flexible to the needs of the business. Assists customers who have scannable QR code refunds at the front of the store. Assists customers with BOPIS Orders/Transactions. Places items on hold for customers and ensures hold policy is to company standard. Assists with line management on high volume sales days. Assists customers with ordering items online with company technology, i.e., iPad. Answers the store phone and assist customers over the phone. Assists the store team by completing coat and bag checks. Additional responsibilities as assigned by Store, District, Asset Protection Team, or Regional Leaders. POSITION REQUIREMENTS Ability to organize and prioritize assignments, meeting deadlines with minimal supervision. Communicates effectively with Customers, Managers, Store Associates, Peers, and Corporate partners. Contributes to team commitment and a positive, inclusive environment. Takes initiative and make decisions in a timely/urgent manner. ides by all company policies as well as any other standards communicated by management. Must be technology proficient and able to operate the Point of Sale (POS) System. Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts. Ability to maneuver around salesfloor, stockroom, office, lift upto 30 lbs., and retrieve and stock merchandise with or without a reasonable accommodation. Location: Store 2264-Wabash Ave-ANN-Chicago, IL 60602Position Type:Regular/Part time Pay Range: $17.60 - $22.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.