Team manager jobs in Baltimore, MD - 1,183 jobs

Job Summary/Company: Sparks Group has partnered with a public services organization that recently secured a major contract to support disability services within public programs. This marks a new area of service for the organization, and we are seeking a Customer Care Manager with extensive knowledge of disability services and ADA compliance to help lead this important initiative. Due to this significant expansion in service offerings, the Customer Care Manager will be responsible for overseeing daily operations, maintaining high team standards, and ensuring exceptional customer satisfaction. If you have experience leading teams, possess strong communication skills, and can collaborate across all levels of an organization, we encourage you to apply! Responsibilities: Manage daily operations of a 24/7 contact center, ensuring efficiency, compliance, and high-quality service delivery, with a focus on supporting disability services. Lead and support staff through hiring, training, coaching, and performance management, ensuring team readiness to serve individuals with disabilities. Oversee scheduling operations, including managing fixed schedules, ASAP and future-dated reservations, and ensuring adequate coverage for disability-related service requests. Coordinate real-time dispatching of services, prioritizing timely and appropriate responses to both scheduled and urgent disability service needs. Monitor key performance indicators (e.g., call volume, response times, customer satisfaction) and adjust staffing and workflows to meet service goals and accessibility standards. Ensure full compliance with internal policies, ADA regulations, and other relevant disability service standards. Maintain accurate reporting and assist with budgeting, payroll, and reconciliation processes. Handle escalated customer and client issues, particularly those involving disability accommodations, ensuring timely and respectful resolution. Conduct quality assurance reviews and implement continuous improvement initiatives to enhance service delivery for individuals with disabilities. Oversee vendor relationships, including contract management and ensuring vendors meet accessibility and service expectations. Respond to emergencies and critical incidents, coordinating with internal teams and external partners to support individuals with disabilities effectively. Qualifications: Minimum of 5 years of experience in a contact center environment Proven track record of successfully managing a contact center Technical proficiency with scheduling software such as Trapeze, TransLoc, Via Mobility Solutions, or TripSpark Strong proven experience with disability services and ADA compliance Bachelor's degree preferred Ability to support a 24/7 operation, including during operational issues or emergencies Flexible availability to work varying shifts, including weekends

Senior Manager, Legal Billing Operations | HYBRID | LAW FIRM EXPERIENCE REQUIRED Washington, DC This role oversees daily billing operations, optimizes processes through data‑driven analysis, and provides leadership, coaching, and development to managerial and billing staff. The ideal candidate is a strategic thinker with strong analytical, communication, and leadership skills. Key Responsibilities Lead and manage multiple billing teams, ensuring timely and accurate billing. Track performance metrics and implement process improvements. Train, coach, and develop managerial and billing staff. Resolve billing inquiries and collaborate with attorneys and clients. Oversee projects, facilitate team meetings, and manage escalations. Standardize procedures and identify best‑practice enhancements. Required Bachelor's degree REQUIRED 8+ years of experience managing complex billing operations in a large law firm (AM Law 200). At least 2 years of experience managing other managers. Experience with Aderant and e‑billing platforms. Advanced Excel and strong analytical skills. Excellent communication, leadership, and problem‑solving abilities. Ability to lead diverse teams, coach staff, and ensure consistency in billing procedures.

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

A consulting firm for government is seeking a Senior Global Investments Strategic Advisor in Alexandria, Virginia. The role requires significant experience in foreign investment risk management and leadership skills. Ideal candidates will have a strong background in national security or economics, along with an active TS/SCI clearance. The position focuses on supporting the US Department of Defense's investment analysis priorities to protect the Defense Industrial Base. #J-18808-Ljbffr

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

PRINCIPALS ONLY - NO RECRUITERS, PLEASE PLEASE READ THE FULL POSTING. ONLY QUALIFIED APPLICANTS WILL BE CONSIDERED. Marine Technical Services is a regional leader in our specialty marine trade, known for precision workmanship, responsive service, and a high-energy, positive work culture. We're hiring an Office Manager/Operations Manager who will be the operational backbone of our 12-person and growing team-owning day-to-day office management while progressively expanding into business operations. This role reports directly to the General Manager and is critical to keeping our “tight ship” running smoothly. The ideal candidate: Excels at accurate, end-to-end office administration and bookkeeping. Brings a naturally friendly, professional, and proactive presence to every interaction. Has the initiative to improve processes, support projects, and take on broader operations responsibilities over time. An interest in boating and the marine community is a plus; curiosity and willingness to learn are welcome. Key ResponsibilitiesCore Office Management & Administration Maintain accurate bookkeeping in QuickBooks, including reconciliations to the penny. Manage reception (phone and walk-in), delivering a consistently excellent first impression. Execute billing and collections: client invoicing, AR follow-up, and payment processing. Oversee AP and vendor management: enter bills, reconcile statements, and maintain relationships. Process payroll via online service; track daily time entry for technicians in QuickBooks. Handle HR administration: maintain personnel files, process HR requests, track PTO. File monthly sales tax; manage banking (deposits, reconciliations). Manage shipping/receiving and small parts inventory (reorder, stocking); pack delicate, high-value items carefully. Maintain office systems: supplies, equipment, filing, and general office upkeep (cleaning, tidiness, plants, etc.). Support compliance and operations: track insurance policies, vehicle fleet maintenance, registrations. Provide administrative support to sales and project management teams. Run local errands (PO Box, bank, on-site mailbox) with mileage reimbursement. Operate proficiently in Microsoft Office, email, and web tools. Operations Expansion (as skills grow) Help schedule work and coordinate calendars with project teams. Support project management: update customers on status, surface risks/issues, and coordinate dependencies. Order parts and materials; draft estimates and simple proposals. Prepare and submit warranty/rebate paperwork; proactively capture vendor incentives and promotions. Independently handle phone/web orders and assist with basic marketing and recruiting tasks. Recommend and refine business processes for efficiency and quality. Learn light showroom support, including basic product demonstrations and upkeep. Optional Value-Add Skills (not required) Website updates, graphic design, or copywriting (brochures, promos). CAD drawing; project documentation/photography for portfolios. Apparel sourcing; competitor research. Required Qualifications 3+ years in office management, administrative operations, or related small-business roles. Proven QuickBooks proficiency with rigorous accuracy and timely reconciliations. Experience with invoicing, AR/AP, payroll processing, and sales tax filings. High-volume phone and front-desk professionalism; excellent written and verbal communication. Strong data entry speed/accuracy; daily time entry discipline. Working knowledge of HR admin practices (files, PTO, basic compliance). Proficiency with Microsoft Office (Excel, Word, Outlook) and general web tools. Ability to lift/move boxes up to 30 pounds and pack delicate shipments safely. Valid driver's license and reliable transportation for local errands. Preferred Skills Experience in a trades, marine, or service/project-based environment. Customer service mindset with a calm, friendly, and solutions-oriented approach. Process improvement instincts; comfort building simple checklists and SOPs. Comfort working in a small, collaborative, fast-moving team. Interest in boating and the marine community. Who You Are Detail-obsessed and organized; you keep books and records “to the penny.” Proactive and resourceful; you don't wait- you anticipate needs and act. Warm and professional; you elevate customer, vendor, and team experiences. Ownership-driven; you treat the business like it's yours and look for ways to make it better every day. Marine Technical Services Culture & Benefits We're a tight-knit crew that values craftsmanship, safety, and service. We operate with pride and no drama-just teamwork, accountability, and a shared love for doing things the right way. You'll find leaders who listen, teammates who help, and a workplace that balances focus with good humor. Competitive pay; full-time, in-office role Medical allowance, 401(k), paid holidays and vacation. Year-round employment with growth opportunities as our business continues to grow. Hands-on exposure to innovative marine technologies and projects. Schedule & Location On-site in Southern Anne Arundel County at Herrington Harbour North, the Mid-Atlantic's only premium full-service resort marina Full-time, year-round; Monday to Friday 7:30 - 4:00 - slightly flexible based on mutual agreement; occasional overtime possible. How to Apply Please email your resume or work history and a good phone number. In your message, briefly share how your experience aligns with the responsibilities above and highlight your QuickBooks proficiency. References are not required initially and will be requested later. We review complete, thoughtful applications. If the posting is active, the role remains open.

Sign On Bonus Potential: Up to $10,000 Baltimore, MD SINAI HOSPITAL OPERATING ROOM Full-time - Day shift - 7:00am-3:30pm Staff NURSE 93278 $40.12-$62.19 Experience based Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved Summary Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the Role/Unit: The RN Team Leader in the Operating Room at Sinai Hospital serves as a clinical and operational leader, responsible for managing the day-to-day surgical workflow within the orthopedic service line. This role requires advanced perioperative nursing expertise, with proficiency in both circulating and scrub roles, as well as demonstrated leadership abilities. This Team Leader would cover the Vascular, Thoracic, Pulmonary & Oncology service lines. Key Responsibilities: Coordinates and supports daily surgical operations within the orthopedic OR service line by identifying opportunities to streamline case flow, reduce delays, and improve first case on-time starts. Participates in audits, quality initiatives, and implementation of evidence-based practices specific to orthopedic surgery. Communicates equipment, supply, or process concerns to leadership and participates in improvement planning. MINIMUM REQUIREMENTS: At least 2 years of RN Operating Room experience Associate's degree in Nursing required; BSN preferred Maryland Board of Nursing (MBON) Registered Nursing license American Heart Association BLS Certification ACLS and PALS preferred Additional Information What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmaptyxsr"; var cslocations = $cs.parse JSON('[{\"id\":\"2121532\",\"title\":\"TEAM LEADER RN OR\",\"permalink\":\"team-leader-rn-or\",\"geography\":{\"lat\":\"39.3527548\",\"lng\":\"-76.6619418\"},\"location_string\":\"2401 W. Belvedere Avenue, Baltimore, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });

Team Manager - Practitioner Team Manager Practitioners are regularly scheduled to work 20 hours each week as interpreters while also managing the interpreting operations of their assigned team. The positions are open to both internal and external candidates. Team Manager - Practitioner Responsibilities: Provide American Sign Language interpreting on VRS platform. Focus management objectives on interpreting operations. Plan with the help of the Regional Manager the strategic growth of the interpreting business lines (VRS, Community, and VRI). Oversee the daily operations of the interpreting operations, including call centers, at-home interpreting, community interpreting, CART, video interpreting, and community relations. Supervise approximately 35 interpreting staff. Manage the performance reviews of interpreters. Approve the scheduling of all interpreters in all operational areas. Coordinate with HR and Recruiting to select and hire interpreters. Approve time and attendance, including leave, and for all interpreters as needed. Maintain relations with local community leaders. Work closely with the schedulers and business development team members in maintaining client service and satisfaction. Provide direction to the interpreters for their care and well-being. Provide accurate reports on team performance, efficiencies, and quality. Maintain direct contact with the Regional Manager on all operations-specific issues. Assure the Interpreting Operations Team mission of delighting our customers and serving our team s is realized by creating a work culture that is open, welcoming, and inclusive. Partner with members of the department's support management team to accomplish department-wide initiatives Perform other duties as assigned to bridge any support needed by partners, colleagues and interpreters across the company. Team Manager - Practitioner Required Skills/Qualifications: Must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct Must pass internal interpreting assessment Required 20 hours per week scheduled on the VRS platform between 6 a.m. and 6 p.m, local time, Monday through Friday. (Hours will be prescheduled based on staffing need/demand) Associates degree in Business Management, or comparable related experience; Bachelor's Degree strongly preferred. At least three years of supervisory experience, preferably in an interpreting-related environment, coaching and mentoring others. Extensive knowledge of the deaf culture and interpreting professions. Familiarity with Federal Communications Commission (FCC) Regulations and Registry of Interpreters for the Deaf (RID) standards. Knowledge of specialized software related to departmental operations including, IM Service, database, and Internet, spreadsheet, presentation, and word processing programs. Time management skills to handle multiple, competing demands and priorities, and ability to work effectively under pressure. Budgeting and financial knowledge and skills for tracking operations profitability. Ability to communicate effectively and present information and respond to questions from employees, groups of clients, customers, managers, and the public. Basic mathematical skills including the ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Knowledge of departmental operations, and organizational policies, processes, and procedures. Human resources management skills to hire and train employees, evaluate work performance, address employee relations issues, and resolve problems. Management skills to establish priorities, and to effectively supervise and develop assigned staff to attain optimum skill and performance levels. Human relations skills to build effective working relationships with staff, customers, and community groups and individuals. Work environment: Employees may experience the following physical demands for extended periods of time. ASL interpreting on the VRS platform (40-50%) Sitting, standing and walking (95-100%) Keyboarding (40-60%) Viewing computer monitor, videophone, and cell phone (40-60%) Lifting computers and other equipment Position may require some travel Compensation: Hourly non-exempt position Eligible for applicable differential pay and promo pay when interpreting Not Bonus Eligible Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid driver's license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age 1-2 years of wireless sales management 3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

Job DescriptionCustomer Engagement Manager Clearance: Minimum Secret clearance with ability to obtain TS/SCI Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. This role emphasizes proactive engagement with customers to understand requirements, assess satisfaction, and improve service performance while aligning with organizational and contractual goals. Responsibilities will include but are not limited to: Manage and develop service levels in accordance with contract/Task Order (TO) requirements. Engage with customers to capture requirements, measure satisfaction, and ensure delivery aligns with expectations. Incorporate human-centered/user-centered design principles into service delivery and improvement efforts. Track, monitor, and report on service performance metrics. Collaborate with stakeholders to ensure compliance with RFQ requirements and to enhance customer-facing services. Drive innovation in service management, ensuring alignment with organizational goals and customer needs. Provide guidance and leadership in establishing new service levels as needed. What You'll Need: Experience engaging customers to determine requirements as well as gauging customer satisfaction. Experience incorporating human-centered/user-centered design into programs of similar size and scope. ITIL Certification Secret Clearance with ability to obtain a TS/SCI Set Yourself Apart With: Demonstrated experience implementing and tracking performance of services and processes incorporating user-centered/human-centered design principles. Experience transitioning from single-variable metrics to customer-facing multi-dimensional metrics. Experience managing established service levels and developing new service levels on a contract with a large Government agency. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas. Powered by JazzHR 9GFKyhUT7V

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success. This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bethesda Dental Specialists is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Job Description The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

SUMMARY DESCRIPTION: Envisioneering, Inc. is seeking an experienced Alterations and Installation Team (AIT) Project Manager to direct and support installation efforts across multiple U.S. Navy platforms. This position directly supports the Naval Research Lab, Office of Naval Research, NAVSEA Integrated Warfare Systems programs, and other government organizations. Installation Management Lead, plan, and execute multiple simultaneous shipboard system installations. Interpret and apply mechanical and electrical technical drawings. Conduct ship checks and perform system installations onboard U.S. Navy ships. Manage travel to multiple locations to support installation efforts. Coordination & Communication Collaborate with technical teams across Navy Science and Technology (S&T) programs and initiatives. Partner with project leads to ensure all Navy installation requirements are met. Coordinate with outside organizations, Navy ship crews, and planning yards. Communicate effectively across Navy chains of command. Schedule and facilitate meetings for installation activities and teams. Documentation & Compliance Prepare, track, and manage all required installation paperwork. Ensure proper execution of planning yard documentation. Draft and oversee Statements of Work (SOWs) for Alterations Installation Team (AIT) contractors. Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Requirements Minimum Skills/Qualifications: Active DoD Secret Clearance required at date of hire. Seven (7) years of experience in installing Permanent, Non-Permanent Change (NPC) and prototype systems on US Navy Platforms. Recent experience (last 5 years) working with platform planning yards (DDG & CVN preferred). Knowledge of the Navy Modernization Process (NMP). DEMONSTRATED EXPERIENCE in the following areas: Working with Platform Planning Yards in generating and reviewing Ship Installation Drawings. Ship Change Document (SCD) process, including Technical Data Package (TDP) development and Technical Assessment Team (TAT) review. Background in one of the following areas: Nuclear-trained or technical Limited Duty Officer (LDO) Chief Warrant Officer (CWO) Technical-rated Chief Petty Officer (CPO), Senior Chief Petty Officer (SCPO), or Master Chief Petty Officer (MCPO). Naval service technical rating. Experience with ship maintenance in roles such as PMT OIC, IMF LPO, or Division Officer. Proficiency with Microsoft Office Suite for documentation and reporting. desired additional qualifications: Supervising Alterations Installation Team (AIT) contracted companies. Regional Maintenance and Modernization Coordination Office (RMMCO) check in process for Non-Permanent Change (NPC) installations. Coordinating with Government On-Site Installation Coordinators (OSICs) for prototype and NPC installations. Drafting Statements of Work (SOW) for contracted companies. TRAVEL: 30-40% (Approximate) EDUCATION: Requisite military experience and training. Bachelor's degree in related field (optional). SALARY RANGE: $100,000.00 - $150,000.00 BENEFITS: Envisioneering, Inc. offers a stable work environment, a competitive salary, and a comprehensive benefits package including 401k, Medical/Dental/Vision, FSA, Short Term, Long Term, AD&D and Life insurance, (employer paid), voluntary life, Tuition Reimbursement, Paid Leave, Holidays and much more. AS A CONDITION OF EMPLOYMENT: You must pass a drug and pre-employment screening. U.S. Citizenship Required. *A Department of Defense (DoD) Secret security clearance is at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Please confirm in your cover letter or resume.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Job Title: Integrated Logistics Support Manager (ILS Manager) Employer: Sigmatech, Inc. Salary: Commensurate with experience/education Job Description: Sigmatech, Inc. is seeking a highly motivated Integrated Logistics Support (ILS) Manager to support Project Manager Tactical Network, Product Manager (PdM) Network Modernization at Aberdeen Proving Ground, Maryland. The ideal candidate will have a background in acquisition logistics and demonstrate initiative, independence, and the ability to integrate within high-performing teams. This role will support the early development, planning, staffing, and execution of Integrated Product Support (IPS) activities. Key Responsibilities: Support development of IPS elements within PdM Network Modernization systems portfolio during early planning and staffing stages. Ensure fielding of tactical communication system capabilities aligns with AR 700-127, AR 770-3, AR 770-2, applicable DA PAMs, and DoDI 5000.91 Provide logistics engineering support across all levels of maintenance including Depot, Direct Support, and Organizational levels. Maintain inventory of repair and replacement parts for NetMod product lines. Provide field support and technical assistance for troubleshooting and repair activities. Ensure seamless integration with existing maintenance warranty or organic maintenance strategies. Support development of two-level maintenance concepts (field and depot). Deliver depot-level support for both Program of Record and Non-Standard Equipment (NS-E), including maintenance, spares, supply support, and field services. Track failure analysis data, manage repair accountability, and support end-to-end material tracking. Coordinate fielding, refurbishment, and reconstitution schedules with stakeholders and external organizations. Serve as expert logistics management specialist for planning, coordinating, and evaluating IPS for complex systems with emerging technologies. Perform full-spectrum logistics operations from concept to field deployment, including contract monitoring and field exercise support. Initiate and maintain liaison with tri-service and key contractor personnel. Implement PEO/DA/DOD policies to field supportable systems and meet operational requirements. Resolve complex logistics problems across large geographical areas and multiple units. Manage planning, monitoring, and corrective actions for ILS activities throughout the acquisition lifecycle. Develop and oversee IPS documentation, life cycle funding, and acquisition support materials. Coordinate IPS requirements for contracts and acquisition documentation. Evaluate progress toward IPS objectives and recommend new logistics support concepts. Ensure integration with environmental and safety requirements in logistics plans. Coordinate with DOD components, commands, and contractors on complex and sensitive logistics issues. Lead or participate in special studies as required. Perform additional duties as assigned. Required Qualifications: 8+ years of experience in logistics support, preferably in a DoD environment Working knowledge of Army acquisition logistics processes and sustainment practices Secret security clearance (active) High school diploma or GED required Strong communication skills, both written and oral Ability to work independently and collaboratively in a team environment Experience and Education: Candidate must be a U.S. Citizen. Must be able to obtain and maintain an interim and final Secret security clearance. BA/BS Degree preferred. DAWIA Level I, II, or III Acquisition Lifecycle Logistics certification preferred. Operational knowledge with Army regulations, including AR 700-127, AR 770-3, AR 770-2, applicable DA PAMs, and DoDI 5000.91 Why Sigmatech? Sigmatech, Inc. is a respected provider of an array of services and support to the Department of Defense and our coalition partners. We value innovation, integrity, and mission-focused service. At Sigmatech, you'll contribute to meaningful programs that enhance national security while working in a collaborative and supportive environment. Sigmatech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

Full-time Description Now Hiring: Dental Office Manager - Clinton Dental Group Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations. This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice. Position Overview: Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings) Location: In-person at Clinton Dental Group, MD Compensation: Competitive salary based on experience + performance-based bonus What We Offer: Competitive salary based on experience Monthly performance bonus based on office KPIs Health, dental, and vision insurance Company-paid life insurance Paid certifications (e.g., CPR, OSHA) and professional development Paid time off, sick days, and 10 paid holidays after 90 days 401(k) with company match A collaborative, people-first culture with room to grow Requirements What You'll Do: Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development Ensure compliance with OSHA, HIPAA, and company protocols Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care Serve as the communication hub between staff, doctors, and Underbite leadership Monitor supply inventory and ensure cost controls are in place Create and review weekly KPIs and action plans to drive continuous improvement Ideal Candidate: 3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred) Strong leadership and communication skills Proficient in managing KPIs, payroll, insurance, and scheduling Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace Passion for delivering excellent patient care through organized and empowered teams Detail-oriented and solutions-focused Why Underbite Dental Management? We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow. Underbite Dental Management is proud to be an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating an environment where all employees can thrive. Salary Description $68,000 Annually

Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr

The Role: Dental Dreams in Reisterstown, MD seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.