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Team manager jobs in Baton Rouge, LA - 167 jobs

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  • Operational Excellence Team Leader

    Brookshire Grocery Company 4.1company rating

    Team manager job in Garyville, LA

    At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact. Here's what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels. Executes merchandising plans, indirectly manages achievement of store sales and profits using acceptable business practices and promotes customer service. Essential Duties and Responsibilities: Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work. Supports upper management with the review of historical data regarding sales, ads and promotions. Co-manages inventory using item management processes to ensure satisfactory in-stock levels. May review profit and loss, sales, shrink, and labor data with upper management. Indirectly responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards. Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets. Follows quality control and food safety standards throughout multiple departments and ensures dated products are stocked and rotated properly. Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Carries out initiatives and strategies for loss prevention and shrink reduction are being implemented. Actively participates in and ensures the execution of effective merchandising plans to increase sales through displays, store layouts, and category management promotions. Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints. Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork. Knowledge, Skills and Abilities: Intermediate knowledge of retail grocery store operations. Intermediate knowledge of WFM (Workforce Management). Basic understanding of Company checkout policies and procedures. Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable. Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions. Basic knowledge of cash register. Basic knowledge of on-site fuel station procedures, if applicable. Basic knowledge of SAP for reporting purposes. Basic mathematical skills. Ability to lead and motivate others. Ability to effectively communicate (in written and verbal form) with customers and partners. Ability to remain professional and courteous with customers at all times. Ability to organize, prioritize, and manage time. Ability to prepare reports and business correspondence. Ability to carry out short-term strategic objectives aligned with Company initiatives. Ability to multi-task and work in a fast-paced environment. Ability to evaluate partner performance and make corrections as needed, in a tactful manner. Ability to maintain confidentiality regarding sensitive information. Ability to learn new technology systems, methods and processes. Ability to perform basic Microsoft Office functions. Ability to safely work with sharp objects such as knives, box cutters, etc. Ability to operate manual or electric pallet jack. Ability to work flexible schedules including nights, weekends and holidays. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience and Qualifications: Minimum 18 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. High School diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required. Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN program within 2 weeks of starting in role. Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC) through Company LEARN program within 2 weeks of starting in role where applicable. Must obtain Manager Food Safety certification through Company LEARN program within 2 weeks of starting in role. Must obtain Anti-Money Laundering (AML) certification through Company LEARN program within 2 weeks of starting in role. Must complete Fuel Operator C training through Company LEARN program. Physical Demands: Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to stand or walk. Continuously required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements (ex. sorting and typing). Frequently required to bend, kneel or squat. Frequently required to push, pull, maneuver or lift objects up to 40 lbs. Occasionally required to push, pull, maneuver or lift objects up to 75 lbs. Attendance at work is required. Work Context and Environment: Work is generally performed in a retail store. Occasionally exposed to outside temperatures and weather. Occasionally exposed to extreme cold conditions (non-weather). Occasionally exposed to extreme heat conditions (non-weather). Occasionally exposed to wet, slippery or damp conditions. Occasionally exposed to cleaning agents. Quiet to moderate noise level. Ready to find your place? BGC is "A Career Where You Belong." Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.
    $36k-46k yearly est. 2d ago
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  • Customer Support Manager

    Every Word Code

    Team manager job in Baton Rouge, LA

    About Us Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time. Job Description We are seeking a dedicated and detail-oriented Customer Support Manager to lead and optimize our customer service operations. The ideal candidate will be responsible for overseeing support teams, ensuring excellent service delivery, handling escalations, and continuously improving internal processes. This role requires a balance of leadership, operational strategy, and hands-on customer interaction. You will work closely with various departments to ensure customer needs are consistently met while maintaining service-level excellence. Responsibilities Supervise, train, and support the customer support team Monitor daily operations and ensure consistent customer satisfaction Set performance metrics and evaluate team effectiveness Handle escalated customer issues with professionalism and speed Collaborate with product and tech teams to relay customer feedback Analyze support data to identify trends and recommend improvements Develop and implement customer service policies and procedures Ensure compliance with company standards and service goals Qualifications Qualifications Proven experience as a Customer Support Manager or similar leadership role Strong understanding of customer service software and support workflows Excellent communication, problem-solving, and conflict-resolution skills Ability to motivate and lead teams in a fast-paced environment Strong organizational and multitasking abilities Bachelor's degree in Business, Communications, or a related field preferred Experience in tech-enabled environments is a plus Additional Information Benefits Competitive salary within the range of $56,000 - $63,000 annually Growth opportunities and leadership development Supportive, team-focused work culture Continuous training and professional advancement Health, dental, and vision insurance packages Paid time off and holidays
    $56k-63k yearly 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Drew Dileo-State Farm Agent

    Team manager job in Baton Rouge, LA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development 401(k) Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Group Life Insurance Benefits Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $23k-40k yearly est. 16d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Baton Rouge, LA

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 5d ago
  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company

    Team manager job in Baton Rouge, LA

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $62.2k-96k yearly 60d+ ago
  • Custom Framing Manager

    Michaels 4.2company rating

    Team manager job in Shenandoah, LA

    Store - HSTN-WOODLANDS, TXLead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager Achieve your KPI's and manage the framing team to achieve their role KPI's Review sales and production workload and build plans and sales floor time for networking. Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs. Serve as Manager on Duty (MOD) Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development Partners with MOD's daily on the expectations of framing and other framers. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires Basic computer skills Preferred Type of experience the job requires Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $60k-104k yearly est. Auto-Apply 60d+ ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Baton Rouge, LA

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $23k-33k yearly est. 60d+ ago
  • Support Service Supervisor

    Labcorp 4.5company rating

    Team manager job in Baton Rouge, LA

    Requirements High school diploma or equivalent Associates degree or higher is a plus 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is preferred. Familiarity with laboratory operations as well as policies and procedures are preferred. Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment. Ability to handle the physical requirements of the position. If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in Baton Rouge LA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". The schedule for this position will be Monday - Friday 4:30pm- 12:30pm Job Duties/Responsibilities Supervise the day-to-day operations of the Department Name department. Assist with preparation of laboratory specimens for analysis and testing. Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage. Responsible for ensuring all shifts in the department are properly staffed. Research and resolve any production errors while escalating when necessary. Engage in continuous process and service level improvements. Perform quality assurance checks to ensure efficiency and accuracy. Prepare and maintain Quality Assurance records and documents. Meet regularly with direct reports to provide coaching and feedback for their development. Responsible for administering and managing policies and procedures. Process and maintain payroll and personnel files. Perform administrative duties as needed. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $43k-72k yearly est. Auto-Apply 9d ago
  • Dental Manager

    Rachel Wezners Company

    Team manager job in Hammond, LA

    DN Orthodontics is a fun and fast paced organization with a great, high energy team environment. We are committed to creating beautiful smiles and providing exceptional customer service. We are seeking a full-time Orthodontic Assistant for our Hammond and Covington locations. The successful candidate will have a positive attitude, be motivated to learn, able to multi-task and take initiative in a busy environment. DN Orthodontic Assistants love creating relationships with our patients while assisting the doctor with the treatment. Ability to travel to other locations is required for full time positions. Key Tasks • Assist orthodontist with patient treatment; including placing and removing braces and periodic adjustments. • Complete treatments such as removal, sizing, and placing of arch wires. • Understand sterilization protocol (knowledge of OSHA and infection control. • Take orthodontic records, including photos, impressions and x-rays • Accurately document and maintain patient... (DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $39k-57k yearly est. 60d+ ago
  • SAAS Support Manager

    365 Labs

    Team manager job in Baton Rouge, LA

    365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients. To maintain our outstanding support services, we are looking for a dynamic and experienced Support Desk Manager to join our team. Position Overview: As a Support Desk Manager at 365Labs , you will play a critical role in ensuring the timely resolution of client issues at all times and maintaining high-quality support services. You will lead and train a team of support staff and software testers, creating a cohesive and efficient support team. Your responsibilities will also include developing procedures and a knowledge base to improve support efficiency. We are seeking a quick learner who can adapt to our fast-paced environment and help us maintain our commitment to excellence. Key Responsibilities: - Lead and manage a team of support staff and software testers, providing guidance, coaching, and training to ensure exceptional support services. - Ensure timely resolution of client issues, addressing technical inquiries, and troubleshooting problems effectively. - Develop and maintain a comprehensive knowledge base to assist both clients and support team members in resolving issues efficiently. - Establish and refine support procedures to improve response times and issue resolution rates. - Collaborate with other departments, such as product development and quality assurance, to provide valuable feedback and insights for product improvement. - Analyze support data and metrics to identify trends, areas for improvement, and opportunities to enhance customer satisfaction. - Continuously update your own knowledge of the company's SAAS products to provide accurate information and guidance to clients and team members. Qualifications: - Bachelor's degree in a relevant field or equivalent work experience. - Proven experience as a Support Desk Manager in a SAAS company or similar role. - Strong leadership and team management skills, with a track record of successfully leading and developing support teams. - Exceptional problem-solving and troubleshooting abilities. - Excellent communication skills, both written and verbal. - Experience in developing and maintaining knowledge bases and support procedures. - Quick learner with the ability to adapt to new technologies and software quickly. How to Apply: If you are a highly motivated and experienced Support Desk Manager looking for a new challenge in a dynamic SAAS company, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position. If you are not from Baton Rouge area, please explain if you are willing to relocate. This is an in-office position. 365Labs is an equal opportunity employer and welcomes candidates of all backgrounds to apply.
    $45k-81k yearly est. Auto-Apply 60d+ ago
  • Client Service Supervisor

    Help at Home

    Team manager job in Baton Rouge, LA

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $20-22 hourly 5d ago
  • Customer Service Manager - State Farm Agent Team Member

    Joyce Jones-State Farm Agent

    Team manager job in Hammond, LA

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Requirements Excellent communication skills - written, verbal and listening Organizational skills Self-motivated Detail oriented Proactive in problem solving Pride in getting work done accurately and timely Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $23k-40k yearly est. 7d ago
  • Office Manager

    Highflyer Recruiting

    Team manager job in Baton Rouge, LA

    JOB TITLE: Office Manager EMPLOYMENT TYPE: Full-Time SCHEDULE: Monday-Friday, 8:30 AM - 5:00 PM We are seeking an organized and dependable Office Manager to oversee the daily front-office operations of our outpatient behavioral health clinic. This role is responsible for client check-in/check-out, inventory management, opening and closing procedures, and maintaining a professional and welcoming office environment. The Office Manager works closely with director-level staff to ensure smooth clinic operations. KEY RESPONSIBILITIES - Greet clients and manage check-in/check-out procedures - Open and close the office daily following established protocols - Maintain inventory and order office supplies as needed - Support daily administrative and operational workflows - Coordinate with clinical and leadership staff - Maintain organized records and reports QUALIFICATIONS - Bachelor's degree preferred or equivalent professional experience - Strong organizational and interpersonal skills - Experience in a healthcare or office environment preferred - Proficiency with standard office technology and systems COMPENSATION - Hourly rate: $21-$28 per hour (DOE) BENEFITS - Medical, dental, and vision insurance - Paid time off and paid holidays APPLICATION INSTRUCTIONS Submit a resume for consideration.
    $21-28 hourly 23d ago
  • Office Manager

    Coastal Ecology Group

    Team manager job in Baton Rouge, LA

    Office Manager | Baton Rouge, LA (Onsite) CEG's client, the authorized Trimble Heavy Civil Construction dealer of Louisiana, is seeking an organized and enthusiastic Office Manager to join their team in Baton Rouge! This role will be at the heart of the business, playing a crucial role in driving growth and making a real impact every day on internal operations, client/customer experience, and the construction industry as a whole. The Office Manager will establish and nurture long-term customer relationships, working closely with contractors and machine dealers, delivering exceptional service and support. They will also be the go-to for fresh ideas that innovate processes geared toward building a brighter future for Louisiana! Responsibilities: Skillfully manage incoming sales calls, providing expert assistance and guidance. Engage with customers at the counter, offering personalized consultations. Efficiently process customer orders with accuracy and attention to detail. Share detailed product information and recommendations to enhance the customer experience. Generate invoices and maintain precise account statements. Maintain and organize records of accounts receivable to ensure financial accuracy. Produce monthly financial and management reports, contributing to informed decision-making. Investigate and swiftly resolve any irregularities and inquiries. Contribute to general financial management and analysis, helping drive business success. Proactively communicate with customers and account representatives, building strong relationships and providing support throughout the sales and onboarding processes. Embrace new challenges and take on additional duties as required. Qualifications: Bachelor's degree required Solid computer skills, including Microsoft Office Suite. Strong communication and interpersonal skills. Valid driver's license with good driving record required. Excellent customer service skills. Our client is proud to offer their team a benefits package that speaks for itself and sets them apart. Benefits options include: Comprehensive Health, Dental, and Vision Insurance Paid Holidays 401K Company Match Life Insurance Ongoing Learning & Career Development Opportunities View all jobs at this company
    $28k-42k yearly est. 60d+ ago
  • Hotel Front Office Manager

    Q Hotels Management 4.2company rating

    Team manager job in Donaldsonville, LA

    We are looking for a Front office manager to manage our front of house. You will act as the 'face' of our hotel and ensure guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests Troubleshoot emergencies Monitor stock and order office supplies Ensure proper mail distribution Prepare and monitor office budget Keep updated records of office expenses and costs Ensure company's policies and security requirements are met Requirements Proven work experience as a Front desk manager or Reception manager Hands on experience with office machines (e.g. fax machines and printers) Thorough knowledge of customer service, office management and basic bookkeeping procedures Proficiency in English (oral and written) Solid knowledge of MS Office, particularly Excel and Word Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification is a plus Guest Services No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. Position: Front Office Manager Essential Functions: All areas Welcome guests in a friendly, prompt professional manner at all times. Check guests in, issue room keys. Ensure required identification is taken from the guests at check-in line with local legislative requirements. Answer phones in prompt and courteous manner. Answer, record and process all guest call, messages, requests, questions or concerns. Check guests out, including resolving any late or disputed charges. Accurately process all cash and credit card transactions using established procedures. Train front desk in all aspects of the front desk. Accurately bill and record payments of Accounts Receivables. Take action, solve problems/complaints using appropriate service recovery guidelines. Follow established safety protocols and procedures at all times. Understand the use of the time clock and the importance of "clocking in & out" for any un-work-related activity. Creates schedules for front office staff. Makes sure time clock punches are correct. Work with your team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Fill in for the Breakfast/Lobby attendant when needed. Tools and Equipment: Bell stand luggage carts, hand truck Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine Working Environment: Interior and exterior of hotel in center of front drive. Physical Job Requirements Frequently standing up behind the front desk and front office areas. Carrying or lifting up to 50 pounds Handling objects, products and computer equipment. standing, stooping, lifting Climbing Climbing up to but not limited to one flight of stairs. Work Environment Inside 100% of work period (approximately 8 hour shift) Interior and on occasion exterior of hotel with exposure to weather conditions. Continually standing for long periods of time, up an entire shift. Must be able to lift up to 50lbs. Must be willing to assist with Concierge & Front Desk Duties Visibly must be able to use computer for extended periods of time Must answer phones in a clear, understandable tone Must be able to push or pull a fully loaded bell cart full of luggage Must be able and willing to use stairs whenever necessary Background check is required.
    $35k-46k yearly est. 60d+ ago
  • Office Manager

    Greenseasons

    Team manager job in Central, LA

    Join our dynamic team at GreenSeasons in Baton Rouge as a Full-Time Office Manager and become an integral part of our mission-driven company. You'll thrive in a fun and flexible environment where your innovative ideas can take shape. This onsite position offers a unique opportunity to be at the heart of the action, leading our high-performance team to deliver exceptional customer experiences daily. With our dedication to problem-solving and excellence, you'll be empowered to make impactful decisions that drive our landscaping services forward. Collaborate with energetic professionals who share your passion for adventure and integrity as you contribute to our vibrant company culture. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and $600 sign on bonus. Seize the chance to enhance your career while making a difference in the community with a forward-thinking organization that truly values your contributions. A little about us About Us: At GreenSeasons, we believe in the power of nature to inspire and elevate lives. As an industry leader in landscaping, we take pride in creating and maintaining stunning outdoor environments. Our team is dedicated to excellence, and we are looking for an enthusiastic Account Manager to contribute to our mission. Your day as a Office Manager As a new Office Manager at GreenSeasons, you can expect a dynamic and engaging environment where no two days are the same. Your daily responsibilities will include overseeing office operations, coordinating schedules, managing communications, and ensuring a smooth workflow among team members. You'll take charge of organizing meetings and maintaining office supplies, all while fostering a customer-centric atmosphere. Expect to handle problem-solving tasks with innovative solutions, ensuring our clients receive the highest level of service. Your schedule will be Monday to Friday from 7:30 AM to 4:00 PM, allowing you to balance work and personal time while contributing to our high-performance culture. You'll collaborate with a passionate team, embracing our values of excellence and integrity as you navigate daily challenges and support the growth of GreenSeasons. What you need to be successful 2-3 years of experience or skill managing the day-to-day operations of an office, such as supervising office personnel,and coordinating office tasks To excel as an Office Manager at GreenSeasons, you will need a diverse set of skills that promote efficiency and enhance our customer-centric focus. Strong organizational abilities are crucial, enabling you to manage multiple tasks and prioritize effectively in a fast-paced environment. Excellent communication skills will be essential for liaising with team members, clients, and vendors, ensuring clarity and professionalism in every interaction. Problem-solving skills are vital, as you will encounter challenges that require innovative solutions to maintain operational excellence. Additionally, a proactive mindset and adaptability will help you thrive in our energetic and flexible workplace. Attention to detail is key for maintaining accurate records and fostering a safe and professional environment. A positive attitude and the ability to work collaboratively will contribute to our fun and adventurous company culture, ultimately making you a valuable asset to our team. Compensation DOE Make your move We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today! apply at https:/greenseasons.isolvedhire.com
    $28k-42k yearly est. 60d+ ago
  • Office Manager

    The Grounds Guys of Baton Rouge and Covington

    Team manager job in Walker, LA

    As Office Manager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements: Direct and coordinate the administrative services in the office Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity Work closely with the sales & production teams to ensure good flow of communication and data Maintain office staff by recruiting, selecting, orienting, coaching, counseling, and disciplining employees Daily review of ongoing marketing to ensure accurate ROI is calculated. Job Requirements: Minimum two years admin experience Previous experience in a management role Strong written and verbal communication skills Detail-oriented with strong data entry skills Professional appearance and personality Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $14.50 - $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $14.5-17 hourly Auto-Apply 60d+ ago
  • Support Service Supervisor

    Labcorp 4.5company rating

    Team manager job in Baton Rouge, LA

    **Requirements** + High school diploma or equivalent + Associates degree or higher is a plus + 3 years of relevant experience; preferably in a clinical laboratory + Prior supervisory or leadership experience is preferred. + Familiarity with laboratory operations as well as policies and procedures are preferred. + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment. + Ability to handle the physical requirements of the position. **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** . Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** to join our team in Baton Rouge LA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". The schedule for this position will be Monday - Friday 4:30pm- 12:30pm **Job Duties/Responsibilities** + Supervise the day-to-day operations of the Department Name department. + Assist with preparation of laboratory specimens for analysis and testing. + Directly supervise, train, and mentor non-technical personnel of the department + Monitor daily workflow in the lab and schedule adequate coverage. + Responsible for ensuring all shifts in the department are properly staffed. + Research and resolve any production errors while escalating when necessary. + Engage in continuous process and service level improvements. + Perform quality assurance checks to ensure efficiency and accuracy. + Prepare and maintain Quality Assurance records and documents. + Meet regularly with direct reports to provide coaching and feedback for their development. + Responsible for administering and managing policies and procedures. + Process and maintain payroll and personnel files. + Perform administrative duties as needed. **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $43k-72k yearly est. 42d ago
  • Customer Experience Manager

    Michaels 4.2company rating

    Team manager job in Shenandoah, LA

    Store - HSTN-WOODLANDS, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $25k-44k yearly est. Auto-Apply 60d+ ago
  • Front Office Manager

    Q Hotels Management 4.2company rating

    Team manager job in Laplace, LA

    We are seeking a dedicated, experienced, and hands-on Front Office Manager to lead our front desk team and ensure every guest enjoys an exceptional stay. The ideal candidate is a strong leader with excellent communication skills, a passion for hospitality, and the ability to thrive in a fast-paced environment. Key Responsibilities * Oversee daily front desk operations, ensuring smooth check-ins, check-outs, and guest service. * Train, coach, and supervise front desk agents and night audit staff. * Handle guest concerns promptly and professionally, ensuring guest satisfaction. * Maintain accurate records, reports, and financial reconciliations. * Manage scheduling, payroll approvals, and staffing levels based on occupancy. * Ensure compliance with brand standards, safety procedures, and company policies. * Collaborate with Housekeeping and Maintenance to ensure room readiness and property cleanliness. * Monitor and improve guest satisfaction scores. * Assist with reservations, group blocks, and rate management as needed. * Maintain a welcoming, service-focused front office environment. Qualifications * Previous hotel front desk supervisory or management experience required. * Strong leadership, communication, and customer service skills. * Proficiency in hotel PMS systems (Autoclerk preferred but not required) * Ability to multitask, solve problems, and remain calm under pressure. * a strong understanding of hotel operations and brand standards. * Flexible availability, including weekends and holidays. Preferred Skills * Experience with guest satisfaction programs and reporting. * Knowledge of night audit procedures. * Bilingual (English/Spanish) is a plus. Benefits * Competitive pay * Paid time off * Health, dental, and vision options (if applicable) * Employee discounts * Opportunity for growth and advancement
    $35k-46k yearly est. 41d ago

Learn more about team manager jobs

How much does a team manager earn in Baton Rouge, LA?

The average team manager in Baton Rouge, LA earns between $32,000 and $127,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Baton Rouge, LA

$64,000

What are the biggest employers of Team Managers in Baton Rouge, LA?

The biggest employers of Team Managers in Baton Rouge, LA are:
  1. LA State University Continuing
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