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  • Enterprise Customer Account Manager

    UKG 4.6company rating

    Team manager job in San Juan, PR

    **Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $35k-58k yearly est. 39d ago
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  • Manager, CXO Experiences & Community

    Rubrik 3.8company rating

    Team manager job in San Juan, PR

    **About Team & About Role:** Rubrik is revolutionizing data security with Zero Trust Data Protection, enabling organizations to safeguard their most critical assets from cyber threats, operational disruptions, and data loss. As the leader in data security and cloud management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. Rubrik is seeking a CXO Experiences & Community Manager to support the development and execution of high-impact executive engagement programs that deepen Rubrik's relationships with CIOs, CISOs, and other senior leaders. Reporting to the Director, CXO Experience and Community, the role is responsible for designing and delivering exclusive CXO experiences that drive strategic dialogue, accelerate trust, and reinforce Rubrik's position as a leader in cyber resilience. **What You'll Do:** + CXO engagement strategy: Participate in the development and execution of a global strategy for immersive and differentiated executive experiences that enhance Rubrik's relationships with top IT and security leaders. + CXO community: Cultivate and nurture Rubrik's global stakeholder CXO community of CIOs, CISOs, CDOs, and CTOs. + CXO database: Partner with the CXO Transformation team to lead the development of Rubrik's CXO database which includes a Speaker's Bureau, CXO Mapping Tool, and a CXOs-on-the-Move framework. + Content & insight development: Work cross-functionally to develop strategic discussion topics, executive briefs, and thought-provoking content that drive meaningful CXO conversations. + Strategic relationship building: Strengthen long-term CXO relationships by creating an engagement model that fosters trust, advocacy, and ongoing collaboration. + Cross-functional collaboration: Partner closely with sales, product management, customer success, and marketing teams to ensure CXO experiences are aligned with go-to-market priorities and sales motions. + Impact measurement: Establish clear KPIs and success metrics to assess the business impact of executive experiences, ensuring continuous improvement and alignment with corporate objectives. **Experience You'll Need:** + +8 years of experience in executive engagement, strategic programs, or high-profile event management within the enterprise IT or cybersecurity industry. +5 years of CXO experience. + Proven ability to design and execute executive experiences that drive business impact and strengthen CXO relationships. + Deep understanding of IT and security leadership priorities, enterprise transformation trends, and industry challenges. + Strong executive presence with the ability to engage and influence senior leaders. + Exceptional program management and cross-functional collaboration skills. + Strong track record of communicating clearly across multiple channels and efficiently managing concurrent projects. + Strong executive presence with the ability to engage senior leaders. + Demonstrates strength in delivering clear, effective communication across varied formats while successfully managing multiple projects in dynamic, fast-paced settings. + Strong written and verbal communication skills, with a proven ability to manage details and seamlessly coordinate across diverse stakeholders. + Experience delivering high-quality programming both independently and collaboratively. **Inclusion @ Rubrik:** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **About Rubrik:** Rubrik is a rapidly expanding global company headquartered in Silicon Valley, revolutionizing data protection and management in the emerging hybrid and multi-cloud world. We are a leader in cloud data management (******************************************************** , enabling enterprises to maximize value from data that is increasingly fragmented across data centers and the cloud. Enterprises choose Rubrik to help develop ransomware remediation strategies, simplify backup and recovery, accelerate cloud adoption, and enable automation at scale. We've been recognized as a Forbes Cloud 100 Company and as a LinkedIn Top 10 startup. Linkedin (******************************************************************** | Twitter (****************************** | RUBRIK (*********************** | \#LI-Remote The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $114,600-$155,000 USD The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $114,600-$155,000 USD **Join Us in Securing the World's Data** Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin (******************************************************************** | X (formerly Twitter) (****************************** | Instagram (************************************* | Rubrik.com **Inclusion @ Rubrik** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. **Our inclusion strategy focuses on three core areas of our business and culture:** + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **Equal Opportunity Employer/Veterans/Disabled** Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ************* if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW (*********************************************************************************************** NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
    $114.6k-155k yearly 10d ago
  • Customer Experience Manager - Victoria's Secret - Plaza Del Caribe - Ponce, PR

    Victoria's Secret 4.1company rating

    Team manager job in Ponce, PR

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.90 Maximum Salary: $29.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Veterans receive preference in hiring pursuant to applicable law.
    $20.9-29 hourly 29d ago
  • Guest Services Manager - Front Office

    CPH Management 4.2company rating

    Team manager job in San Juan, PR

    Manages Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervise, counsels, schedules and evaluate staff. Provide leadership and guidance to Front Office staff ensuring consistent quality service is provided. Encourages a team spirit amongst staff members with leadership and guidance greets guests immediately with a friendly and sincere welcome. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment. Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members. Handles guest relocations as required. Prepares daily forecast of expected arrivals and departures. Follow-up on Front Office upselling and makes sure that every transaction is in order. Encourage TM to perform Hilton Honors enrollments. Any other tasks assigned by General Manager or Director. Requirements: High School graduate or equivalent. Four (4) years college degree preferred. Able to stand, sit and walk for the entire shift. Full availability
    $50k-69k yearly est. Auto-Apply 5d ago
  • WWTP Operations Lead Team

    Mentor Technical Group 4.7company rating

    Team manager job in Catao, PR

    Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America SUMMARY: Responsible for defining, planning, developing, executing, and monitoring the proposed scope of work for the administration and operation of the laboratory, “limited maintenance,” and operations of the advanced wastewater treatment systems. Responsible for defining and negotiating strategies and programs related to wastewater treatment operations in accordance with the operational contract, ensuring compliance with client expectations and/or goals as well as regulatory requirements. Creates, through leadership and results, a culture of safe and advanced operations that integrates all elements of operational excellence. Monitors advanced treatment processes and implements and executes continuous improvement initiatives for wastewater treatment operations. Influences clients to prioritize work plans and ensures total customer satisfaction in a cost-effective manner. At times, and when required, may operate, control, monitor, and maintain the wastewater treatment system, which includes: effluent pumping systems, aerobic and anaerobic treatment systems, biogas treatment system (Thiopaq), laboratory area, solids separation (“Decanters”), biogas burning flares, softener systems, receiving and/or movement of production materials, and general (limited) maintenance, as required by the process. REQUIREMENTS: Education: Bachelor's or master's degree in Environmental Engineering or Chemical Engineering Experience: Experience in the field of Environmental or Chemical Engineering, with emphasis on design, construction, operation, and/or maintenance of wastewater treatment systems; or equivalent management and supervisory experience in industrial or consulting roles within Quality, Environmental, and Occupational Safety Programs, with a record of excellence. Additional Requirements: Wastewater Treatment Plant Operator License - Category IV (for treatment plant) (preferred) EIT and/or Engineer License from the Puerto Rico Department of State; CIAPR credentials (preferred) Experience in Project Management (PMI) of advanced treatment systems Knowledge in the operation and maintenance of systems through computerized controls (PLCs, HMIs, PCs, etc.) Bilingual (English/Spanish) Willing to work in shifts (7 days/24 hours), overtime, and during emergencies as required Must observe and promote compliance with company safety rules, reporting any violation or deviation to the immediate supervisor Work may be performed indoors and outdoors, occasionally at heights. Exposed to temperature changes, occasional heat, wet areas, high and low humidity, noise, and vibrations. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $75k-96k yearly est. Auto-Apply 60d+ ago
  • Senior Operations Supervisor

    Heraeus Holding

    Team manager job in Dorado, PR

    Permanent About Heraeus Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. About Heraeus Medevio Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, we are committed to the growth of our teams and organization by providing an open space for open minds. To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today. Position Summary The Senior Operations Supervisor schedules and coordinates personnel, equipment, and activities in a production environment. Promotes continuous quality improvement processes and meets profitability goals and customer expectations. By supervising, motivating, and taking disciplinary actions in a consistent and timely manner, the Operations Supervisor support and promotes Operational Excellence initiatives. While the site operates three shifts, this position will generally support typical business hours are expected, 8 AM-5 PM. What You'll Do Every Day: * Forecast, schedule and coordinate production personnel, equipment, and activities, while maintaining head count levels with production requirements. * Provide direction for all manufacturing areas to operators, leads, and operator technicians, including setting goals, KPIs, standards, and/or expectations for areas. * Perform annual employee performance reviews, disciplinary actions, and track the progress of employee development plans/goals. * Maintain department costs within budget guidelines. * Provide technical assistance, support, and follow-up to Lead Operators in areas such as non-conformance, scheduling, line organization, among others. * Monitor production quality on an ongoing basis, adjusting process to maximize product quality. * Analyze and report on production and quality results and takes immediate action if necessary. * Communicate with management and/or subordinates to resolve employee concerns and complaints. * Proactively identify, evaluate, and collaborate with cross-functional partners to implement operational improvement opportunities using Lean principles and/or 6-sigma methodology. * Other duties assigned as required. EHS responsibilities * Understand the EHS management system and how it applies to their area of responsibility, ensuring that equipment, facilities or plant(s) are operated in accordance with applicable laws and with Company EHS policies and other requirements. * Implement adequate safe working procedures, practices, operating instructions and other internal regulations for work processes. * Ensure all accidents and injuries are promptly investigated, causes identified, and lessons learned communicated appropriately. * Ensure employees are appropriately qualified and have sufficient resources and skills to fulfill their responsibilities. * Arrange training for people to ensure regulatory required qualification is satisfied and competency to perform the job is fulfilled and maintained. What We're Looking For: * Bachelor's degree in Mechanical or Industrial Engineering or related field required. * Minimum 5 years of experience in Medical Device industry. * Minimum 3 years of experience in a supervisory role. * Excellent communication skills, bilingual (English/Spanish), with the ability to support and lead project activities across the site * Demonstrated strong analytical skills to effectively manage resources and budgets. * Demonstrated success effectively improving processes with minimal direction and information. * Demonstrate high level of initiative and creativity, technically savvy, and strong attention to detail. * Distinguished through consistent display of leadership by example in accordance with Heraeus Medevio Ethics statement. * Ability to anticipate and practice participative management style. * Must be able to wear required Personal Protective equipment (PPE) and sit or stand for extended period. * Ability to travel up to 10% may be required. Curious? Apply now! We are interested in finding the best candidates, and they may come from a nontraditional background. So please don't hesitate to apply, even if you aren't an exact fit. We look forward to getting you started on your employment journey with Heraeus Medevio! Any further questions? Our Recruiting Team, Heraeus Medevio, is happy to assist you by email: [[cust_RecTeam]]. Or visit us at jobs.heraeus.com. ReqID: 58684
    $26k-43k yearly est. 41d ago
  • Client Service Supervisor

    Help at Home

    Team manager job in San Juan, PR

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $42k-49k yearly est. 13d ago
  • Manager, Call Center (Concierge)

    Oriental Bank

    Team manager job in San Juan, PR

    The Manager, Remote Network (Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a sharp and professional business approach. Increases revenues and portfolio by building good will and customer loyalty. Making the high-end customer feel pampered and eager to increase relationship due to satisfaction. Position works on-site based in San Juan, PR. MAJOR DUTIES & RESPONSIBILITIES: * Manage high-value customer relations and offer the right solutions by understanding the true needs and by providing concierge-type service. Provide personalized and caring experiences. * Identifying potential new clients and working with them to build a lasting relationship to manage their wealth. * Identify opportunities to cross-sell banking products and services to clients, such as accounts, mortgages, insurance, and investment products, to maximize revenue and deepen client relationships. * Offer personalized financial advice and solutions tailored to the client's financial management objectives, including investment options. Anticipate and resolve client requests to exceed expectations. * Assist clients with their banking transactions and service requirements while building relationships and helping identify financial needs. * Promote agents' anticipation and resolution of client requests to exceed expectations, no matter how small or large the request. * Make sure high-value customers are aware of all we can do, to make their financial lives better. * Be self-sufficient in developing creative solutions to complex challenges presented by customers. * Be willing to assume risk and make decisions when critical or urgency emerges. * Cultivate, and create strong, authentic, and trusted relationships between the team and customers. * Comply and exceed engagement and service level performance targets. * Re-engage inactive high-value customers. * Use negotiation talents to solve service issues, provide financial solutions and provide expert advice towards customers' needs. * Position himself as the customer owner by making sure any issue escalated or referred to other areas is solved with agility and priority. * Make sure the team follows up on any open issue, referral, or consultation until it is solved and confirm customer satisfaction no matter if the issue was assigned to others. * Grow relationships and generate additional product bonding and generate referrals from satisfied customers. * Strengthen bank relationships with clients and the team, utilizing excellent communication techniques, professional projection, and image. * Stay updated on economic trends, the stock market, and relevant topics to engage in customer conversations. * Calls on prospective and existing customers to develop professional relationships; solicit new business. Follows up after the initial service or sales encounter. * Oversee the comprehensive management of Elite segment clients, including onboarding processes, proactive follow-up, and ongoing maintenance. Ensure compliance with the institution's defined quality and service standards, delivering a differentiated experience through the Concierge program. * Lead the team in the effective implementation of institutional cross-selling and deepening strategies, aimed at strengthening relationships with Elite clients. Promote engagement with Oriental by fostering long-term relationships and maximizing the bank's value proposition. * Participate in training programs, certifications, or required licenses to support specialized functions, ensuring that critical knowledge and competencies remain up to date. * Encourage active team participation in initiatives targeting Concierge segment clients, with the goal of strengthening relationships, fostering authentic connections, and delivering meaningful experiences that enhance the customer journey and promote long-term loyalty. * Facilitate collaboration across service lines, ensuring the team responds effectively to operational demands from areas such as Onboarding, Concierge Line, Elite, among others. Guarantee comprehensive coverage, service continuity, and a frictionless client experience. * Supervise and support the professional development of the team, ensuring their participation in training programs, certifications, and required licenses to keep key competencies and specialized knowledge current. * Represent the Concierge team in activities, fostering strong and lasting relationships with program clients through personalized and proactive service. EDUCATION AND EXPERIENCE: * Bachelor's degree in Business Administration, Finance or related field required. * At least three (3) years' experience in a financial services company or related work of management required. Supervisory experience in call center environment is highly-desirable. * Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. * Fully bilingual - English and Spanish (verbal and written) required. * Excellent consulting, sales, interpersonal and communication skills (written and public speaker). * People oriented - deals effectively with clients of diverse social and gender groups. * Strong analytical, decision making and problem-solving skills. WORK AUTHORIZATION & ELEGIBILITY: * Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. * Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters
    $31k-52k yearly est. Auto-Apply 17d ago
  • F&B Team Lead

    Schulte Corporation 3.9company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking a dynamic, service-oriented F&B Team Lead to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Supervises, trains, monitors and coaches department staff Directs and assigns employees as needed to ensure all aspects of service meet operational standards Oversee food and beverage operations in absence of the F&B Manager Performs department opening and/or closing duties Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education Minimum of two (2) years in restaurant/bar experience leading shifts without supervision Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively written and verbally Team player Ability to exceed expectations of guests and team members Ability to multi-task Ability to work flexible hours and shifts Knowledge of local alcohol serving practices and standards Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $63k-77k yearly est. 2d ago
  • Team Leader

    Jabil Inc. 4.5company rating

    Team manager job in Cayey, PR

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY The Team Leader is responsible for maintaining production schedules and directing the activities of team members in line with operational, quality, health & safety work instructions, and procedures and policies to ensure the production of quality product in a timely, safe, efficient and compliant manner. ESSENTIAL DUTIES AND RESPONSIBILITIES * Lead and coordinate the day-to-day activities of the operations shift team (including key support department team members) to meet targets for product quality, customer delivery and cost whilst ensuring a safe and cGMP compliant work environment at all times. * Deploy, promote and lead the use of lean tools within the team to drive continuous improvement and process reliability. * Lead the team in achieving a compliant culture with respect to EHS, cGMP, inventory control and Quality System requirements. * Promote Jabil's values and behaviors. * Lead shift daily operations meetings reviewing production data, machines running status, escalations and corrective action to ensure shift targets are achieved. * Ensure regular communication with team through visual management systems. * Coordinate operator training in order to perform assigned tasks across production cells. * Responsible for ensuring the immediate team is trained in their roles and to support the development of standard work, documentation, training, and WI activities where appropriate. * Create a high performing flexible team which achieves excellent results through coaching / mentoring & effective performance management. * Plan all people, material and machine resources to support weekly production schedules. * Ensure all injection molding, tool and assembly changeover activities are completed as scheduled along with appropriate line clearance procedures to meet cGMP compliance. * Ensure that batches are manufactured within the validated set up at all times and the quality team are provided with samples for outgoing testing throughout the batch. * Lead area 5S program to ensure that housekeeping, cGMP and safety issues are resolved in a timely and systematic manner thus meeting all company safety, environmental and quality initiatives. * Facilitate, and ensure where appropriate, that equipment and area cleaning, preventative maintenance, calibration schedules, inventory controls and bar-coding systems are adhered to as per cGMP requirements. * Implement company policies. * May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS * Excellent lean operations leadership, organizational and communication skills. * Performance and results driven. * Ability to motivate self and others. * Excellent initiative and decision making capability. * Ability to work in a team and foster an effective team environment. * High level of cGMP, safe working practices and awareness. * Working knowledge of Microsoft Office, MS Project and ERP systems. * Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required. EDUCATION & EXPERIENCE REQUIREMENTS * Minimum 3-5 years in Injection Molding and/or Automated assembly experience preferred. * Minimum 5 years supervisory/leadership experience preferred. * Level 7 or 8 HETAC Science / Engineering qualification in relevant discipline preferred. * Level 7 management / relevant supervisory management qualification preferred. * Qualification & experience in Lean Six Sigma (Green Belt level) preferred. * Experience in medical device injection molding and assembly operations preferred. * Or a combination of education, experience and/or training. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (************* the Federal Trade Commission identity theft hotline (********************** and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_******************** or calling ************ with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities
    $47k-58k yearly est. Auto-Apply 29d ago
  • Office Manager

    Bullseye Jobs

    Team manager job in Manat, PR

    Job Title: Office Manager Experience: Previous experience in office management, human resources, recruitment, interviewing, data management. Excellent computer skills; proficient with Microsoft Office applications. Interviewing skills. Bilingual Spanish and English. Characteristics: Attention to detail and accuracy, highly organized, results-oriented, outgoing personality, approachable, tactful, good judgment Job Purpose: Support the overall function of the BullsEye Office in Manati, Puerto Rico Reports to: Human Resources Director Responsibilities: Coordinate the overall management of the BullsEye Office in Manati, Puerto Rico. Office is open five days per week -- Tuesday through Saturday. Receive guests, interview applicants, complete administrative duties, and assist the recruitment team. Learn and monitor the JazzHR applicant tracking system, including creating electronic candidate files, uploading documents, and ensuring that candidates'/employees' pre-arrival and onboarding documents are accurate and uploaded. Send electronic job offers through the JazzHR system for the BullsEye Supervisors, who also recruit part-time. Maintain contact with the Supervisors regarding their candidates' pre-arrival process. Run background checks, schedule drug tests, and complete E-Verify. Recruit, interview, check references, and extend job offers to your own candidates. Explain to candidates the (1) job duties, including physical requirements, (2) optional housing, (3) financial obligations (travel, housing, etc.) and (4) BullsEye's role as an employer/staffing company - not a government program, social service, or charity. Maintain communication with candidates throughout the pre-arrival process. Help facilitate candidates' travel and arrival to the job locations. Answer the office phone, as needed, representing the company in a positive, helpful manner. Answer questions, interview, solve problems, and route calls as needed. Assist with the preparation of job offer packets. Generate leads for job candidates by helping to build relationships with organizations that help individuals find jobs (trade schools, community colleges, refugee resettlements, religious organizations, youth homes, homeless shelters, veterans' groups, Second Chance organizations, etc.). Complete other duties as assigned.
    $36k-57k yearly est. Auto-Apply 60d+ ago
  • Guest Services Manager

    Rio Mar Hospitality Management

    Team manager job in Ro Grande, PR

    Job Description The Guest Services Manager oversees all aspects of the guest experience, ensuring exceptional service from check-in to check-out while managing guest service operations, including bell services, concierge, and PBX. This role also requires close coordination with events and sales teams to deliver seamless experiences for both individual guests and large groups. The Guest Services Manager is responsible for leading a team to maintain high service standards, resolve guest concerns, and support the resort's overall objectives. Education & Experience • Experience: Minimum of 3-5 years in a managerial role in guest services, preferably in a resort or convention hotel setting. • Skills: Strong leadership, communication, and organizational skills; proven ability to handle guest complaints and deliver service recovery; experience managing group and convention-related logistics. • Knowledge: Proficiency in property management systems (PMS), guest service technologies, and event management platforms. • Education: Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience. Physical Requirements • Must be able to work flexible hours, including nights, weekends, and holidays. • Ability to work in a fast-paced environment and manage high-stress situations, particularly during peak periods and large events.
    $38k-52k yearly est. 25d ago
  • SR Supervisor, Operations

    Boehringer Ingelheim 4.6company rating

    Team manager job in Barceloneta, PR

    As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. The Senior Supervisor, Operations leads a group of hourly personnel engaged in the manufacturing and/or packaging process, ensuring that the personnel under supervision are properly trained in applicable regulations and policies as well as operating procedures. This role assures that product manufactured complies with regulations (Quality and Compliance) while maintaining control of all safety and environmental aspects of the operation. The incumbent is responsible for motivating resources to meet production goals by communicating job expectations. This role conducts performance management, coaching and mentoring of resources under their responsibility, as well as identifies and provides development opportunities to employees. **Duties & Responsibilities** + Supervises the entire operation (manufacturing and/or packaging) with an aim for high performance. + Maintains control of process and product quality by ensuring compliance with cGMP's, Safety and environmental aspects of the operation. + Analyzes staffing requirements to ensure adherence to production schedules and budgetary commitments. + Manages and prioritizes all production processes and implement production plans in alignment with schedule adherence targets and production plan commitments. + Evaluates operational needs to support production demands changes due to volume fluctuations. + Performs risk assessments and take prompt decisions to mitigate impact of process issues and equipment downtime. + Assures that materials are responsibly managed, and equipment is properly operated according to SOP's, guidelines, and regulations. + Monitors all activities (e.g., cleaning, material and people flow, process, documentation, waste management) around the manufacturing and/or packaging processes during the shift. + Analyzes and monitors production output and checks for compliance with specifications and shift targets. + Participates in audits and inspections; addresses findings from the identification of potential solutions to the implementation of remediation actions. + Ensures the proper handling of quality issues in the shift, in coordination with Quality, Operations and other applicable resources. + Assures that corrective actions are implemented. + Responsible for the enforcement and compliance of safety practices, cGMP's, environmental, health, local and federal labor and industrial regulations, as well as OSHA regulations, and standard operating procedures in area of responsibility. + Identifies issues associated to cost control, efficiencies and productivities, waste/scrap reduction and suggests improvement actions. + Responsible for application of operational excellence and lean production principles to the production operations. + Monitors personnel practices and behaviors to ensure compliance with SOP's, guidelines and regulations. + Participates in the design, implementation, and delivery of training and development programs. + Supervises hourly employees, promoting their motivation. + Mentors employees under supervision, provides feedback and coaching, evaluates performance of direct reports after obtaining the relevant functional input. + Maintains related regulatory documentation. + Monitors regulatory parameters in instrumentation or equipment to ensure compliance with permits and environmental operations. + Coordinates maintenance and calibration of environmental instrumentation. + Drives the continuous improvement of process, systems and culture in the organization. + Models behaviors aligned with the site continuous improvement mindset, implements ideas, programs and changes management initiatives that will have sustainable long-term benefits according to the organization strategic goals and objectives. + Drives Environmental, Health and Safety (EHS) compliance in the organization. + Actively engages and role models behaviors aligned with the site EHS philosophy and assure full on-time compliance with applicable EHS training programs and requirements. + Empowers, motivates and drives people development. + Assures annual performance review activities be conducted on time. + Promotes and engages with direct reports by conducting frequent 1:1's to discuss career development opportunities, supports annual TDD activities and assures individual development plans are up to date and aligned with site priorities and strategic business needs. + Responsible for other tasks or projects as assigned. **Requirements** + Bachelor Degree, preferably in Science, Engineering or Business Administration. + Between four to five (4-5) years of experience in Manufacturing/Packaging, Operations, Quality, preferably in a highly regulated manufacturing environment, such as pharmaceutical, medical devices or bio pharma. + Concurrently, at least two (2) years of supervisory experience. + Willing to work in irregular, extended and/or rotating shifts. + Communicates clearly and concisely in English and Spanish, oral and written. + Knowledge of GMPs, EPA, EMEA and Safety regulations. + Microsoft Office applications, Statistical analysis software and other programs related to function. + Experience in SAP and Automated environments is highly desired. + Good understanding of waste management procedures, according to the type of materials and applicable regulations. + General knowledge of budgetary matters and production standards that allows the evaluation and adherence to department budgetary commitments, and the analysis of product/process variances. + Fully knowledgeable of the control equipment that assures compliance with environmental permits, plans and regulations. **Eligibility Requirements** : + Must be legally authorized to work in the United States without restriction. + Must be willing to take a drug test and post-offer physical (if required). + Must be 18 years of age or older. All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
    $45k-68k yearly est. 10d ago
  • P/T Retail Team Lead, Plaza Las Americas, 6507, San Juan, Puerto Rico

    Adidas 3.6company rating

    Team manager job in San Juan, PR

    At adidas we have been challenging the status quo for 70 years and we're not done yet. We are calling all Leads who don't accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world's most attractive employers.” We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world. We could list tired, old bullet points about Lead tasks but we're confident you already know that. Here's a bit about the kind of Lead we are looking for: Creators - If you want to build a tomorrow better than the day that came before, you're a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don't see. Confidence - Use your retail experience to exceed customer expectations and help guide store associates. Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador. Collaborator - You thrive on building relationships and working with your team. Ready to apply? Here's what you need to know: Availability must be flexible and include evenings and weekends. Must possess and consistently exhibit the competencies relative to the position. Skilled in operating personal computers, POS systems, and various software packages including MS office. Ability to learn and adapt quickly in a fast-paced environment. Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. Ability to operate independently and with discretion and work effectively under pressure. Demonstrates an inspirational attitude that contributes to a positive team environment. Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. Well-developed ability to speak, read, comprehend, and write English Ability to maintain reliable and consistent attendance and punctuality. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Must be 18 years or older. High school diploma or general education degree (GED) Minimum 12 months experience working in a retail environment. Advanced selling experience and comprehensive product, retail and industry understanding. Why adidas? Here's just some of the rewards: Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities. adidas offers Part-Time employees working between 20-29 hours per week. Once eligibility criteria is met, employees are able to enroll in adidas' 401k plan, Stock Purchase Plan with employer match and for education assistance. Employees are eligible to earn monthly and quarterly incentives. Though our teammates hail from all corners of the world, our working language is English.
    $35k-53k yearly est. 60d+ ago
  • F&B Team Lead

    Graduate Hotels 4.1company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking a dynamic, service-oriented F&B Team Lead to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Supervises, trains, monitors and coaches department staff Directs and assigns employees as needed to ensure all aspects of service meet operational standards Oversee food and beverage operations in absence of the F&B Manager Performs department opening and/or closing duties Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education Minimum of two (2) years in restaurant/bar experience leading shifts without supervision Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively written and verbally Team player Ability to exceed expectations of guests and team members Ability to multi-task Ability to work flexible hours and shifts Knowledge of local alcohol serving practices and standards Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $32k-45k yearly est. 2d ago
  • F&B Team Lead

    Schulte Hospitality Group 3.9company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking a dynamic, service-oriented F&B Team Lead to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Supervises, trains, monitors and coaches department staff * Directs and assigns employees as needed to ensure all aspects of service meet operational standards * Oversee food and beverage operations in absence of the F&B Manager * Performs department opening and/or closing duties * Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times * Immediately and respectfully resolves guest requests * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education * Minimum of two (2) years in restaurant/bar experience leading shifts without supervision * Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES * Ability to communicate effectively written and verbally * Team player * Ability to exceed expectations of guests and team members * Ability to multi-task * Ability to work flexible hours and shifts * Knowledge of local alcohol serving practices and standards * Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $38k-46k yearly est. 41d ago
  • Team Leader - Front of House

    Cooper Connect

    Team manager job in Humacao, PR

    Company: Chick -fil -A Humacao Annual sales volume of nearly $17 million! Number 1 in the chain for unit sales! Chick -fil -A is the fastest growing Quick Service Restaurant in the nation Chick -fil -A has the highest customer satisfaction scores for 10 consecutive years Chick -fil -A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick -fil -A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees 50% stipend for health insurance Rotating Shifts Free food Never work on Sundays Access to School Scholarship Excellent Career Advancement Opportunities 5 hours of overtime available each week Opportunity We are looking for an enthusiastic Team Leader to join our team at Chick -fil -A Humacao. This “hands -on” management opportunity is designed to give you a career in the most highly -esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country. Your Impact Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant Building high -performance teams, identifying and coaching leaders for both Front of House and Back of House operations Managing a team of 25+, creating an inspiring vision, coaching and holding people accountable to high standards Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales Maintaining a work environment that ensures and promotes food & team safety Increasing overall restaurant results, working cross -functionally with other department leaders through attending weekly meetings, and setting high -level collaborative goals. Background Profile Previous Leadership experience Hospitality experience (preferred) Proven track record of developing others Passion for Chick -fil -A's values Able to work until 11:00pm Experience in a fast -paced environment Apply now and you will be contacted ASAP.
    $45k-58k yearly est. 60d+ ago
  • PT Team Lead- Clarks

    Clarks 2.7company rating

    Team manager job in Canvanas, PR

    Clarks is looking for a Part Time Team Lead to join the team! Our employees are the sole of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world! Benefits: Clarks offers a competitive benefits package. We offer: Medical, and dental plans are offered to employees that meet the eligibility guidelines under the ACA Earned sick leave as applicable to local state laws Employee discount on all Clarks products. Retail Incentive Programs for meeting or exceeding monthly plans At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an important aspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate's experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate's relevant experience, qualifications, performance, Clarks' business needs, and internal equity. The pay range for this role may be modified by Clarks at any time in the future. Some responsibilities of a Team Lead may include: Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager Consistently deliver positive sales performance. Organize the store merchandise and back stock and ensure proper placement of product. Oversee the receipt of shipment and maintain a clean work environment. Assist in training and coaching employees on all policies and procedures. Practice impeccable customer service skills. Upsell the customer, when appropriate, on multiple pairs and accessories. Exemplify the Clarks Brand. Follow all policies and procedures related to loss prevention and shrinkage. Create a comfortable work environment for all colleagues. Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today. Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment. For more information, please visit Clarks Jobs
    $42k-47k yearly est. 8d ago
  • Client Service Supervisor

    Help at Home

    Team manager job in San Juan, PR

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $20-22 hourly 10d ago
  • Guest Services Manager

    Rio Mar Hospitality Management

    Team manager job in Ro Grande, PR

    The Guest Services Manager oversees all aspects of the guest experience, ensuring exceptional service from check-in to check-out while managing guest service operations, including bell services, concierge, and PBX. This role also requires close coordination with events and sales teams to deliver seamless experiences for both individual guests and large groups. The Guest Services Manager is responsible for leading a team to maintain high service standards, resolve guest concerns, and support the resort's overall objectives. Education & Experience • Experience: Minimum of 3-5 years in a managerial role in guest services, preferably in a resort or convention hotel setting. • Skills: Strong leadership, communication, and organizational skills; proven ability to handle guest complaints and deliver service recovery; experience managing group and convention-related logistics. • Knowledge: Proficiency in property management systems (PMS), guest service technologies, and event management platforms. • Education: Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience. Physical Requirements • Must be able to work flexible hours, including nights, weekends, and holidays. • Ability to work in a fast-paced environment and manage high-stress situations, particularly during peak periods and large events.
    $38k-52k yearly est. Auto-Apply 53d ago

Learn more about team manager jobs

How much does a team manager earn in Bayamn, PR?

The average team manager in Bayamn, PR earns between $69,000 and $122,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Bayamn, PR

$92,000
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