Team Manager Jobs in Blue Ash, OH

With over 37 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation + one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.

Lynx EMS is recruiting an Operations Manager to direct operations at our Cincinnati, OH location. also requires paramedic certification. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations.

Does this describe you? Do you wear multiple hats and enjoy staying busy where no 2 days are the alike? Do you enjoy learning new things and stepping outside of your comfort zone? Do those that know you best describe you as extremely organized and disciplined with great attention to details? Would you describe yourself as having a positive, can-do attitude? Are you known for your calm demeanor even in the most intense of circumstances? Are you a natural problem solver with great communication and follow-up skills? Do you love working in a challenging, faced-paced, & dynamic environment? Do you have the ability to relate to people at all levels of an organization? Would you consider yourself an individual with more grit than most? If this describes you, this is your opportunity to be a part of a high-growth, privately-held organization named by Glassdoor as one of the nation's top 50 workplaces. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry. In just 30 years, we've grown from zero to $5 billion in assets. Along the way we've won national awards for innovation and community involvement. But we're most proud of our more than 400 associates, who remain our No. 1 key to success. No apartment industry experience? Great! We've grown successfully by bringing an entirely new and innovative approach to the apartment industry, carried out by a senior management team with no prior industry experience. Our senior leadership team consists of people from a variety of backgrounds with certain common traits: talent and proven track records of leading, motivating and managing overachieving teams. The right candidate will be afforded the following opportunities... Opportunities to work on cutting-edge projects and groundbreaking ventures Working on projects with large scale impact on the community Firsthand experience with high-level decision-making Exposure to a variety of industries and influential people Outstanding Pay, Industry-leading benefits Reward and recognition Onsite gym Ability to earn equity in the company by becoming a partner within 36-48 months Opportunity to work with an exceptionally talented group of individuals Opportunity to learn about subject matters outside the real estate industry

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome. Directs all warehouse and transportation operations, closely interacting with department associates. Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results. Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules. Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results. Responsible for all areas of inventory control and implementing BakeMark Best Practices. Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department. Responsible for managing food safety and security for the branch. Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken. Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations. Directs salvage of products identified as damaged or spoiled. Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied. Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances. Treats all customers (both internal and external) with respect, courtesy, and kindness. Upholds and complies with policies and attitudes adopted by the company. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties may be assigned to meet Company goals. COMPETNECY: To perform the job successfully, an individual should demonstrate the following competencies: Passion: Technical Skills -Shares expertise with others. Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Supports organization's goals and values. Professionalism - Approaches others in a tactful manner. Performance: Analytical - Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner. Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks. Interpersonal Skills - Keeps emotions under control; Professionalism - Approaches others in a tactful manner. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests. Technical Skills -Shares expertise with others. Professionalism - Approaches others in a tactful manner. Judgement - Evaluates, selects and acts on strategies for solving problems and meeting objectives. Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Influence - Begins actions to influence events and/or to achieve company goals. Sees opportunities for action and acts on them. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. SUPERVISORY RESPONSIBILITIES: Manages all Warehouse and Transportation associates through subordinate supervisors or direct interaction. Is responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with company policies, union contracts and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Associates degree (A.A.) or equivalent from two-year college or technical school; five years related experience; or equivalent combination of education and experience. PCQI Certification required. LANGUAGE SKILLS: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Job Title: Data Lead We are seeking an experienced Data Lead to oversee data cleaning, data migration, and data governance efforts within our organization. The ideal candidate will have a strong background in data management and hands-on experience in the grocery/retail sector. This role involves ensuring data integrity, optimizing migration processes, and implementing governance frameworks to drive business insights and operational efficiency. Key Responsibilities 1. Data Cleaning & Quality Assurance Develop and implement data cleansing strategies to ensure accuracy and consistency. Identify and resolve data anomalies, duplicates, and inconsistencies. Maintain data validation and transformation rules for structured and unstructured datasets. 2. Data Migration Lead end-to-end data migration projects across platforms, ensuring data integrity and minimal downtime. Collaborate with engineering teams to define ETL processes for data extraction, transformation, and loading. Conduct data mapping, reconciliation, and validation to ensure seamless transitions. 3. Data Governance & Compliance Establish and enforce data governance policies, ensuring compliance with industry regulations (GDPR, CCPA, etc.). Define data ownership, classification, and lifecycle management policies. Monitor data security, privacy, and access controls to mitigate risks. 4. Grocery/Retail Data Expertise Work with merchandising, supply chain, and pricing teams to optimize grocery-related datasets. Develop insights from product, inventory, and sales data to improve business decisions. Ensure data consistency across POS systems, ERP, and CRM platforms. Required Skills & Qualifications 10+ years of experience in data management, migration, and governance. Hands-on experience with ETL tools (e.g., Talend, Informatica, AWS Glue, dbt). Proficiency in SQL, Python, or R for data processing. Experience working with cloud platforms (AWS, Azure, or GCP). Strong knowledge of data governance frameworks (DAMA, DCAM, etc.). Prior experience in grocery or retail data management is a plus. Excellent communication and stakeholder management skills. Preferred Qualifications Familiarity with Master Data Management (MDM) solutions. Knowledge of AI/ML-based data cleansing techniques. Understanding of supply chain and pricing analytics in grocery/retail. If you are a data-driven professional with a passion for ensuring high-quality, well-governed data in the grocery industry, we'd love to hear from you!

We are seeking a highly skilled and experienced Compensation and Payroll Operations Manager to lead and oversee the daily operations of our client's payroll department. The ideal candidate will have a strong background in payroll systems, compensation management, and team leadership, with the ability to effectively manage complex payroll processes and related financial reporting. The manager will work closely with cross-functional teams to align payroll systems with HR benefits and provide accounting support to ensure smooth and accurate financial operations. Key Responsibilities: Manage the day-to-day operations of the payroll team, ensuring accurate and timely processing of payroll for employees across various regions. Oversee the design, implementation, and administration of compensation programs, including bonus and incentive plans. Support financial reporting processes related to payroll, including preparing reconciliation reports and conducting variance analysis. Manage budget preparation and tracking for payroll and compensation-related expenses, ensuring alignment with organizational goals. Collaborate with HR and benefits teams to ensure integration between payroll systems and benefits administration. Review and refine payroll procedures to ensure compliance with internal policies and external regulations. Provide guidance on compensation models, particularly in the context of Mexico and other key regions. Lead and mentor a team of payroll professionals, fostering a collaborative and high-performance work environment. Utilize advanced web-based payroll systems to optimize payroll processing and efficiency. Work with external vendors and internal stakeholders to resolve payroll-related issues in a timely manner. Qualifications: Minimum of 8+ years of progressive experience in payroll and compensation management, with a proven track record of increasing responsibility. At least four years of experience in a supervisory or managerial role, with the ability to lead and motivate a diverse team. Strong expertise in web-based payroll systems Demonstrated experience in designing and managing compensation programs, including STI and LTI. Solid understanding of compensation models. Strong analytical skills, with the ability to synthesize complex data and present actionable insights. Excellent communication skills, both written and verbal, with the ability to communicate effectively across departments. A high level of attention to detail and ability to manage multiple priorities simultaneously.

At Premier Health, our driving force is the passion for serving the community and making a real difference in people's lives. If you're someone who thrives in dynamic environments, excels at critical thinking, and is passionate about leading teams in high-stakes scenarios, this role is your calling. As a Supervisor at our CareFlight Communication Center, you'll be at the heart of our emergency services, ensuring every patient receives the timely care they deserve. Join us, and be part of a team that's not just loved by those we serve but is also deeply connected and committed to each other's success. At Premier Health, we're more than just coworkers; we're family. Here, you'll find a culture where employees genuinely love their job and are proud to contribute to our mission of outstanding service and care. Responsibilities: Provide oversight and ensure appropriate coverage of Communication Specialists for the CareFlight program Assist with staff evaluation, feedback, and performance reviews Provide coaching support and leadership to members of the team Maintains professional relationships with EMS services, individual providers and key stakeholders Monitor real-time interactions to identify improvement opportunities and implement interventions Requirements: Associates degree or equivalent experience in EMS or healthcare related field Certification: CFC/IAMTCS or CFC/Commlink required, NIMS 100, 700, 800 within 180 days of hire 5 - 7 years of job-related experience, including a minimum of 3 years in hospital, aviation, medical transportation, or business Scheduling, Planning experience Preferred: Baccalaureate Degree, experience as a Communication Specialist within the CareFlight program, pre-hospital dispatcher experience Are you ready to step up and lead a team that's crucial to the safety and well-being of our community? At Premier Health, we're looking for dedicated, dynamic leaders like you to join our CareFlight Communication Center. Don't miss this opportunity to make a real difference. Apply now to become part of a team where your efforts are valued, and your leadership can shine. Together, we can continue to provide excellent care and service to those in need. Apply today! Benefits: Competitive salary package Health, dental, and vision insurance Retirement plan options Paid time off and holidays Continuing education and professional development opportunities Employee assistance program Diverse and inclusive work environment

The Customer Experience and Analytics Manager is responsible for providing strategic direction, actionable intelligence and scenarios of Ameritas' operational and service landscape to enhance Ameritas's strategy and to drive integrated operations excellence & Intelligence plans and recommendations. In addition, will direct the research, coordination, and implementation of effective intelligence through various reporting platforms based on best practices within the data analytics and data science industry. This position will also compile and provide executive briefings on valuable intelligence that will facilitate compelling value propositions differentiating Ameritas operating and service models from competitors. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. Position Location: * This is a hybrid role working partially in-office and partially from home. What you do: * Create a high performing culture through associate and business resources * Design and implement programs or processes to achieve business results * Identify and resolve problems for both internal and external parties * Monitor and evaluate adherence to regulations, policies and procedures * Develop partnerships within the organization to engage in cross-functional business initiatives * Develop and implement a systematic process for collecting, analyzing and communicating information. This includes engaging the senior leadership team to drive change. * Collect, analyze and provide executive briefings on competitive intelligence data from available industry reports, public information, field feedback / reports, in addition to the Company's data warehouse. * Develop and lead the audit, training and data Intelligence function within Ameritas Group, working with key stakeholders to determine relevant intelligence needs. * Serve as a thought leader by identifying issues and opportunities and developing recommendations. * Drive translation of operational findings into business recommendations that deliver current and future business success for Ameritas. Identify and make recommendations on operation model strategy and service models to enable Ameritas to win business. What you bring: * Bachelor's Degree or equivalent experience required * 4-7 years Related Experience required What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Care Team Manager - Behavioral Health FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday-Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: Occasional domestic travel between Cincinnati OH, Dayton OH and Columbus OH Positions Supervised: Community Guides Reports To: Director of Care Team Operations Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person - someone who listens, meets members where they are, and understands the community's resources - can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. This innovative and adaptable Care Team Manager is an integral part of Reema - a start-up working to transform how behavioral health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager's contributions are seen as paramount to Reema's engagement within the community. Responsibilities: Have a thorough understanding of Reema's program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema's values. Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself. Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events. Actively review Community Guide performance to consistently and effectively deliver feedback and recognition. Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery. Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Care Team Operations. Provide support and supervision to Guides within assigned teams; including researching resources for members. Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. Participate in the hiring process by functioning as a lead partner in Care Team interviews. Facilitate new employee onboarding and support ongoing training and development of staff. Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training. Initiate and maintain relationships with local community partners across the mental health continuum of care. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: Required - Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree Required - Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings Required - Five years of direct experience with local population or community to be served and knowledge of the community Required - Proficiencies in critical thinking, strategic thinking, time management, and prioritization Required - Knowledge of crisis planning, case management, and/or behavioral health Required - Experience working with difficult to reach populations, including homeless individuals Required - Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness Preferred - Experience working on a multidisciplinary team alongside clinical and non-clinical staff Proven ability to navigate ambiguity and creatively problem solve Strong propensity towards building and maintaining relationships Proven ability to initiate conversation and create connections quickly Proven ability to develop, adapt, and execute outreach plans Proven ability to work in fast-paced environments, experience working with start-ups is a plus Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: 18 years of age or older Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record Offers are contingent upon passing a pre-employment drug screening and background check Comply with federal, state and local regulations regarding patient confidentiality HIPAA Use technology-based tools and systems daily Lift and carry up to 25 pounds occasionally Benefits: Competitive Salary and Equity Package Medical, Dental, and Vision Insurance HSA and FSA Options 401(k) Retirement Savings with Company Match Employee Assistance Program Paid Parental Leave Accrued Paid Time Off Technology Stipend Mileage Reimbursement Flexible Schedules and Remote Work As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Retail Team Manager (OH, Dayton) OH, Dayton At Five Star Breaktime Solutions, t he Retail Team Manager will be responsible for ensuring customer satisfaction by maintaining customer relationships, and resolving issues while also supervising Route Team Leaders and Retail Route Merchandisers to guarantee effective and efficient operations. Supervisory Responsibilities: + Manage retail vending and market route operations for assigned client locations. + Responsible for all interviewing, hiring, and training & development of retail employees as well as planning and assigning responsibilities to Merchandisers. + Manages time off of Merchandisers to ensure efficiency of operation for service obligations. + Addressing and resolving customer complaints per company guidelines. + Directly responsible for the execution and compliance of all plan o grams, promotions, new and conversion market installations. Essential Duties & Responsibilities: + Business client visitations to maintain good relations and respond to customer needs with the utmost sense of urgency and professionalism. + Support sales activities to include: client presentations, grand opening events, trade shows, proforma development, and retail space design. + Coordinates/executes retail installations, merchandising, and promotional activities in a professional and timely manner in new and existing accounts; performs retail location inspections and inventory audits to ensure company standards are met. + Reviews financial reports daily/weekly to ensure client satisfaction, data integrity, targeted spoilage rates, accuracy of retail sales collections and control labor costs; ensures quality, cleanliness, merchandising, plan-o-gram compliance, customer service and company policies and programs are maintained. + Maintain the retail operating system within accordance of program standards. Utilizes reports to determine proper replenishment, merchandising, and inventory level in established retail locations. + Reviews service frequencies to assure maximum retail sales to foster customer satisfaction, schedules and modifies retail service structure to improve productivity and reduce labor costs. + Collaborates with other Retail Team Managers to ensure maximum route efficiency and customer service and shares resources as available or needed. + Able to perform all job duties assigned to merchandise specialists and warehouse personnel in support of retail operations. Stays current and abides by all parts of collective bargaining agreements, where applicable. + Schedules regular meetings with merchandise service and attendant personnel, and fosters open lines of communication with direct reports; confers with other retail managers to coordinate activities of the operation and attend regular staff meetings to keep informed and updated about current developments related to our company. + Individual needs to ensure the proper handling of perishable foods, inventory controls in the retail locations, pre-kit warehouse and trucks; as well as analyzing financial reports to determine profitability and opportunities to increase revenue with proper merchandising, product introduction, and promotional activities. + Ensures a safe working environment and communicates company safely policies and goals to employees; secures necessary vehicles for retail service personnel and ensures proper maintenance of fleet vehicles; oversees all aspects of building maintenance including repairs, housekeeping, and security. + Individual will notify a member of Senior Management of any information that would be beneficial in account retention or any actions that may jeopardize the business. Preferred Qualifications: + Bachelor's degree (B.A.) from four-year College or university; or two year's related experience and/or training; or equivalent combination of education and experience are required. + Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; be able to write reports and business correspondence and to effectively present information and respond to questions from managers, clients, customers, and the general public. Individual must have strong interaction skills and the ability to demonstrate strong communication and negotiation skills. + Must have the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. + Must have the ability to solve practical problems and deal with multiple variables in situations where only limited standardization exists. Ability to interpret a variety of instruct ions furnished in written, oral, diagram, or schedule form. + Proficient or working knowledge of computer applications: Excel, Word, Power Point, and Email. General Requirements: + Must be able to lift 50lbs+; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis. + Must be at least 21 years old (DOT) and have a valid driver's license. + Must be able to consent to a pre-employment background check. + Must be able to consent to a drug screen. + Ability to follow workplace safety policies and guidelines. Benefits: + Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays + Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc. About Five Star Breaktime Solutions: Join one of the nation's largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro-markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service. Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO/Veteran/Federal Contractor Location - OH, Dayton

UC Health is hiring a full-time Perioperative Team Manager for the Operating Room at the UC Medical Center. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Perioperative Team Manager (RN) plays a pivotal leadership role in the daily management and coordination of the perioperative services team, ensuring high-quality care and efficient operations within the surgical environment. This position directly oversees nursing and surgical support staff in the operating room, fostering a collaborative and supportive atmosphere for both patients and staff. The Perioperative Team Manager is responsible for operational management, resource optimization, and staff development, with a focus on patient safety, quality improvement, and compliance with healthcare regulations. While the role shares many responsibilities with the Clinical Manager RN, it operates with a slightly more focused scope, providing leadership at a departmental level with fewer strategic and financial oversight responsibilities. PATIENT POPULATION - (CLINICAL ONLY): * Engages in population appropriate communication. * Has knowledge of growth and development milestones and tasks. * Gives clear instructions to patients/family regarding treatment. * Involves family/guardian in the assessment, initial treatment and continuing care of the patient. * Identifies any physical limitations of the patient and deploys intervention when necessary. * Recognizes and responds appropriately to patients/families with behavioral health problems. * Interprets population related data and plans care appropriately. * Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. * Recognizes and responds to signs/symptoms of abuse or neglect. COMMUNICATION AND RELATIONSHIP BUILDING: * Ensures effective communication within the perioperative team, including surgeons, anesthesiologists, nursing staff, and support personnel, to facilitate seamless patient care. * Establishes and maintains communication systems that foster teamwork, collaboration, and trust across the perioperative services team. * Works to identify and address confidentiality concerns, ensuring compliance with patient privacy standards. * Collaborate with the Director and other leadership to address operational issues and implement solutions that improve workflow and patient care. * Provides leadership in conflict resolution, fostering a culture of respect and problem-solving. QUALITY IMPROVEMENT: * Supports and participates in quality improvement initiatives aimed at enhancing patient care outcomes in the perioperative setting. * Implements evidence-based practices and ensures staff compliance with updated clinical policies and procedures. * Actively participates in performance improvement projects and utilizes data to identify opportunities for better patient safety and surgical outcomes. * Ensures team engagement in patient satisfaction efforts and coordinates service recovery strategies to address patient or family concerns. * Champions regulatory compliance and works with medical staff to address process improvements in surgical care. SAFETY: * Promotes and enforces adherence to patient safety protocols, including Joint Commission National Patient Safety Goals and infection control practices. * Supports staff in maintaining a non-punitive environment for reporting errors, ensuring that issues are addressed constructively to enhance safety. * Coordinates with leadership to conduct drills and ensure readiness for potential disaster or emergency situations. * Takes proactive steps to anticipate and mitigate potential risks to patient safety in the operating room. RESOURCE MANAGEMENT: * Ensures optimal use of clinical resources, including surgical supplies, equipment, and staffing. * Monitors and evaluates the use of surgical instruments, supplies, and implants, making recommendations for updates or improvements. * Assists in managing operating room turnover times and ensures compliance with surgical schedules. * Collaborates with leadership to forecast resource needs and streamline inventory management processes. * Evaluates new technologies and assists with their integration into clinical practice, optimizing patient care. HUMAN RESOURCES MANAGEMENT: * Promotes the professional growth and development of nursing and surgical support staff through mentorship, education, and leadership. * Acts as a coach for staff development, guiding them in skill enhancement, career planning, and performance improvement. * Contributes to staff recruitment, orientation, and retention strategies, ensuring that staffing levels meet the demands of perioperative services. * Performs annual evaluations, provides constructive feedback, and assists with corrective actions when needed. * Maintains operational readiness by providing on-call management support for the operating room. CUSTOMER SERVICE AND PATIENT EXPERIENCE: * Champions the creation of a positive, supportive environment for patients and families, ensuring their needs and concerns are addressed promptly and compassionately. * Collaborates with physicians to ensure that patient preferences and care expectations are met, promoting a patient-centered approach to care. * Facilitates continuous improvement of customer service initiatives by mentoring staff on effective patient communication and service delivery. * Works with the hospital liaison to coordinate resources and ensure that surgical procedures are executed according to the highest standards of care. PROFESSIONALISM: * Models high standards of professional conduct and clinical expertise, promoting a culture of accountability and ethical practice. * Engages in ongoing professional development and encourages staff to pursue continuing education, certifications, and involvement in professional organizations. * Role models personal and professional boundaries, maintaining a balance between leadership responsibilities and patient care. * Strives to maintain a work environment conducive to open communication, moral support, and shared decision-making, ensuring the best outcomes for both patients and staff. Education: Required: Bachelor of Science in Nursing (BSN). | Required: Current Ohio RN License. Required: BLS certification. Preferred: Certification in Operating Room Nursing (CNOR). Experience: 3-5 years' Operating Room experience, with broad knowledge of multiple surgical specialties. About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

Job Purpose The Aftermarket Support Manager plays a critical role in the credibility and reputation of our brand by ensuring we consistently live up to our commitment to deliver “best practice”, exceptional service. Main job duties are to provide leadership for the aftermarket support team to ensure customer's needs are being attended to in an efficient and positive manner. This includes developing and training SOP's for customer service and service. Managing escalated issues and ensuring positive customer interaction. The Aftermarket Support Manager will foster a culture of collaboration, mutual trust and respect, open communication, accountability for results and ethical practices in business relationships. Essential Duties and Responsibilities Handling customer technical support cases through phone and email submission Provide technical service to vehicles and equipment. Utilize technology to track service history, warranty work and orders. Manages aftermarket support team to ensure accountability and success. Works with shipping to help facilitate on-time deliveries. Assists in coordinating parts for delivery. Schedules service and warranty work in coordination with other departments. Ability to assist customers in identifying parts and equipment. Assists in warehouse duties, stocking shelves, cycle count and physical inventory when needed. Maintains a clean and orderly work environment. Develops SOP's for the CS team. Provides training for new Customer Service team members. Project management. Education, Knowledge and Skills Minimum 5 years' experience in a customer service environment. Minimum three (5) years' experience in heavy duty vehicle mechanical repair. Commercial/heavy duty service experience, vocational training, or certification preferred. Hydraulic/pneumatic repair experience, vocational training, or certification preferred. Ability to effectively listen to issues and handle critical situations with composure, discretion, good judgement and professionalism Ability to organize thoughts and communications in a logical manner, ask clarifying questions, and restate issues to ensure proper understanding. Ability to communicate clearly and concisely in a professional manner, both orally and in writing. Ability to work independently, prioritize workload, follow through on commitments, and effectively utilize available resources. Proficient in Microsoft Office and ERP systems. Supervisory Responsibilities: Yes Work Environment: Manufacturing Environment. Frequent exposure to noise, fumes and dust. Office environment (cubicle). Seated with exposure to computer screens, blue light and noise from co-workers is present. Physical Demands: This position occasionally lifts heavy objects and/or up to 70 lbs., may walk or stand for long periods of time and may perform strenuous physical labor. The employee lifts, pushes, pulls or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads. The position requires good manual dexterity (hand, hand and arm, two hands) and multi-limb coordination. It also requires the ability to quickly move arms and legs. The employee must have excellent stamina. Seeing with the ability to read reports, data, statistics and information on computer screens are required. This position is primarily seated in an office environment. Good posture to prevent strains and the ability to work in a noisy environment are required. Acknowledgement: This job description is not intended to be an all-inclusive list of duties and standards of the position. Critical features of this job are described under the headings above. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Equal Employment Opportunity Employer and a Drug-Free Workplace

Office Manager “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Hours of Operation Monday-Friday Responsibilities Skills Required to Make a Great “Impression” on Our Team Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You “Fill” This Role? Bachelor's degree in a related field OR 4 years of related dental experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production P&L management experience 3-5 years' prior management experience Benefits: Health, Dental and Vision Insurance (Full-time employees) Healthcare Spending Account Paid Time Off 401k Voluntary Life & Disability Insurance Referral Program Employee Discount Program Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.

Office Manager - CHNK BEHAVIORAL HEALTH (CHNK) Department: Outpatient Services Vice President of Outpatient Services Program Support Assistants Profile Last Updated: February, 2025 Minimum Position Qualifications: 1.College degree or equivalent knowledge and experience. 2.Knowledge of behavioral health care treatment strongly preferred with demonstrated competency including word processing ability and Microsoft Office products. Experience in a physician's office preferred. 3.Knowledge of and experience with CareLogic records management systems strongly preferred. 4.Above-average organizational and time management skills, with great attention to detail. 5.Working knowledge of Kentucky Administrative Regulations, mental health services and outpatient therapy processes preferred. 6.Strong verbal and written communication skills. 7.Proven ability to interact with clients, families, staff and stakeholders in a professional manner. 8.Must have a current driver's license with insurance. 9.Demonstrate proven sensitivity to the various cultural and socioeconomic characteristics of CHNK clients and staff, including a commitment to use of the Sanctuary Model and to the philosophy of All Children, All Families framework of cultural competencies. Position Summary: This position has a primary function of providing support to, and increasing efficiencies related to services and functions of clinical staff to allow them to devote more time to billable services. This individual is responsible for ensuring the presence, timeliness, and accuracy of case documentation for all clients, as well as communication between clinical staff, clients and revenue cycle management. The Office Manager ensures the completion of data entry duties critical to agency monitoring, tracking, reporting, and compliance activities. The duties of this position include roles for both internal and external databases utilized by the Home and Outpatient Services, to ensure comprehensive access and communication across departments and throughout the agency. The Office Manager represents a key link between the agency's Outpatient Services Treatment Programs, Quality Assurance, and Revenue Cycle Management/Billing. Essential Job Functions •Responsible for the input of Outpatient Services data into web-based case records management system(CareLogic) including case assignments and programming. •Provide back up to Program Support Assistant with coordination and distribution of information related to Outpatient Services intakes; serves as resource for intake process completion and phone. •Supervise administrative support staff persons to coordinate front end revenue cycle execution. •Process client referrals for Outpatient Services, verify insurance for payment of services, and scheduleclient appointments. •Establish and maintain Outpatient Services clinical files in the electronic health record, throughmonitoring compliance and clinician signatures. •Maintain group rosters. •Participate in agency Performance Quality Improvement and Quality Assurance Committee activities. •Facilitate and drive performance improvement processes related to Outpatient Services billing, reporting,tracking, and coordination in collaboration with Director of Outpatient Services. •Manage clinical recommendations for clients, as well as manage service pending lists and caseassignments. •Serve as the department liaison for procuring office supplies, donations for clients and families andpromotional materials. •Provide administrative support through scheduling, new hire assistance and special projects. •Serve as a technical support regarding electronic health record system. •Communicate effectively with clients and families regarding billing questions and concerns, collections forservices rendered, and communications with insurance companies. •Maintain departmental reports involving authorized services, claim errors and clinical documentation toensure proper billing of services rendered. •Work cooperatively with Quality Assurance and Revenue Cycle Management regarding specialized grantsfor Outpatient Services. •Manage maintenance requests for physical space of office needs. •Utilize the Sanctuary based tools such as the S.E.L.F. framework in problem solving and interactions withstaff, clients, stakeholders, and vendors and shows an understanding and adherence to the SevenCommitments, practicing open communication, non-violence, democracy, social learning, socialresponsibility emotional intelligence, and a commitment to growth and change. •Must be able to perform the essential functions of this position with or without reasonableaccommodations. •Attend trainings as required. •Other duties as assigned.

Greater Cincinnati Behavioral Health Services (GCBHS) is seeking a Care Management Team Supervisor for our Forensic ACT (FACT) team. Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. GCBHS has an immediate opening for this position to supervise a Forensic Case Management team serving adults who are experiencing severe mental health disorders in Warren and Clinton Counties. Why Work at GCBHS? GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families Top Workplace every year since 2010 Paid Time Off and Sick Time Flexible work schedules Comprehensive health insurance License supervision provided at no cost to you and 5-8% pay bump for LISW or LPCC 403(b) Retirement with Match Annual Management Bonus - $1,500-$1,800 Professional development opportunities and no cost to you CEU's Public Student Loan Forgiveness The ideal candidate will have an active Ohio LSW, LISW, LPC or LPCC. You can come in to this position while still in graduate school and working toward your LISW or LPCC. Responsibilities for CM Team Supervisor: Responsible for the administrative management and daily operations of assigned care management team. Provides coordination, leadership, and supervision to care managers. Manages the daily operation of team supporting organization goals and philosophy. Coordinates clinical supervision of team staff and services with Clinical Manager/Director. Requirements for CM Team Supervisor: Must be pursuing path toward independent licensure. Licensed by the Ohio Counselor, Social Worker and Marriage and Family Therapist Board at LSW or LPC preferred. Must be working toward independent licensure (LISW or LPCC). Promotion to CSS Manager with LSW or LPCC. Demonstrated leadership and supervision skills. GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010! Please visit our website to learn more about GCBHS. ************* #LifeChanging

) The Supervisor, Patient Engagement Center (PEC) is responsible for managing the daily operations of their assigned Patient Engagement Center team. The Supervisor is accountable for leading their team in execution of goals and key performance indicators (KPIs). They support the overall departmental goal of delivering world class patient care as measured by quality results, valuing our patient's time and conversion rates. The Supervisor reports to the Manager, Patient Engagement Center and works closely with practice leadership and administration. SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions) * Deliver excellence in customer service and world class patient care by making the most effective and efficient use of the PEC Advocate team and technology resources. * Responsible for the direct oversight for the PEC Advocates providing servant leadership. Initiate feedback and positive communication while measuring performance, motivating and promoting a healthy work environment. * Drive and support overall departmental goal of delivering world class patient care, as measured by quality results, valuing our patient's time, conversion rates, providing exceptional patient care equally in all scorecard metrics for all agents. * Assist with interviews, hire, train, develop, motivate, evaluate, and coach team members on work performance, proper call handling, attendance, performance reviews, coaching documentation, productivity and teamwork. * Maintain consistent quality team relation practices in accordance with company guidelines and provide effective communication, training, development and support of team members. * Monitor calls, call reports, and down time tasks for each PEC Advocate on a routine basis and give ongoing feedback resulting from each call. * Maintain a current understanding of clinic operations and procedures and ensure PEC Advocates are up to date. * Ensure understanding and compliance with Company Policy and Federal/State/Local Law (i.e. HIPAA, DOL, etc.) * Handle escalation calls, as necessary, from patients in regards of scheduling concerns and the EMR system. * Work closely with and communicate regularly with other managers and supervisors to create cohesion, positive work relations and efficiency between the different departments and sites. * Investigate patient, team member, and practice complaints and counsel or manage accountability, as needed. * Maintain a positive working relationship with practice physicians, extended team, patients, and other healthcare professionals. * Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. * Performs other duties that may be necessary or in the best interest of the organization. SECTION 3: Patient Population Served (For nursing / patient care positions) * Team members will work with patients of all ages, races, and genders SECTION 4: Education, Licensure & Certification Requirements Education requirements: Less than high school X High School or GED Required Vocational / Technical Degree or Certification Degree - RN Degree - Other: 4 years / Bachelor's Degree or associates degree preferred Post Graduate Degree SECTION 5: Experience Requirements * 1+ years of supervisory/management experience in a high-volume, fast paced call center and/or medical office experience and ability to multitask is preferred. * Experience in multiple systems and programs required (Electronic Medical Records, Microsoft Office Suite). SECTION 6: Knowledge, Skills and Abilities Requirements * Detail oriented, professional attitude, reliable * Management and organizational skills to support the leadership of this function * Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations * Embrace change. Use positive coaching and be a role model of expectations to the team. A change management advocate and leader. * Interpersonal skills to support customer service, functional, and teammate support needs o Able to communicate effectively in English, both verbally and in writing * Ability for basic to intermediate problem solving, including mathematics * Intermediate computer operation. Must be able to work with multiple systems and programs o Proficiency with Microsoft Excel, Word, and Outlook * Specialty knowledge of systems relating to job function o Electronic Medical Records (EMR) * Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines SECTION 7: Supervisory Responsibilities: * Directly supervises team members in the Patient Engagement Center (OPT/OPH). * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. SECTION 8: PHYSICAL DEMANDS: Physical Requirements % of Time LBS Physical Requirements % of Time LBS Bending 0 Vision - close/distance 100 Carrying 0 ≤ 25 Vision - color vision 100 Climbing 0 Vision - depth perception 100 Driving 0 Vision - peripheral vision 100 Grasping 10 Vision - ability to adjust focus 100 Hearing 100 Stooping 25 Lifting 10 ≤ 25 Walking 75 Pulling 0 ≤ 25 Writing/Typing 100 Pushing 0 ≤ 25 Speaking 100 Reaching 10 Fine Motor Skills 100 Sitting 100 Use of Hands 100 Standing 100 Other (please describe) Location For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information. Must reside in the following states: AL, AZ, FL, GA, IL, IN, KS, KY, MI, MN, MO, NC, NJ, OH, OK, PA, TX, VA

BASIC FUNCTION: To supervise the clinical team to assist Physicians with assigned responsibilities and provide an appropriate medical environment to assure high quality care. Has access to patient's charts to perform job functions listed below. PRIMARY RESPONSIBILITES: Supervises Nursing team Department workflows and daily operations Policies and Protocols - implement, create and update annually Order Set Management Compliance: OSHA, Employee Health Incidents/ BWC, Medication Control, OARRS updates, State reporting, clinical licenses, CPR compliance, etc. Quality: Clinical Auditing (monthly), create and implements quality metrics for departments/ individuals Clinical Office Licenses- TDDD HR: performance reviews, corrective actions, scheduling, manages PTO requests, timecards, interviews, training, updating job descriptions, ensures queues are covered, customer service calls, clinical patient complaints etc. Medical Supply/ Medication cost control and inventory system implementation and management at multiple locations Willingness to Obtain MS certification for clinical oversight and assists with patient education and engagement MIPS and other Quality reporting SKILLS: Verbal Communication Written Communication Technical Communication Customer Relations Customer Service Diplomacy Filing Math Aptitude Strong Leadership Multitask Organization Planning Professionalism Project Presentation Reading Time Management Computer Literacy EDUCATION/TRAINING: LPN Licensure or higher EKG/Blood Draw/Injections EXPERIENCE: Prior medical office management experience required

Care Team Manager - Behavioral Health FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday-Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: Occasional domestic travel between Cincinnati OH, Dayton OH and Columbus OH Positions Supervised: Community Guides Reports To: Director of Care Team Operations Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person - someone who listens, meets members where they are, and understands the community's resources - can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. This innovative and adaptable Care Team Manager is an integral part of Reema - a start-up working to transform how behavioral health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager's contributions are seen as paramount to Reema's engagement within the community. Responsibilities: Have a thorough understanding of Reema's program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema's values. Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself. Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events. Actively review Community Guide performance to consistently and effectively deliver feedback and recognition. Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery. Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Care Team Operations. Provide support and supervision to Guides within assigned teams; including researching resources for members. Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. Participate in the hiring process by functioning as a lead partner in Care Team interviews. Facilitate new employee onboarding and support ongoing training and development of staff. Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training. Initiate and maintain relationships with local community partners across the mental health continuum of care. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: Required - Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree Required - Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings Required - Five years of direct experience with local population or community to be served and knowledge of the community Required - Proficiencies in critical thinking, strategic thinking, time management, and prioritization Required - Knowledge of crisis planning, case management, and/or behavioral health Required - Experience working with difficult to reach populations, including homeless individuals Required - Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness Preferred - Experience working on a multidisciplinary team alongside clinical and non-clinical staff Proven ability to navigate ambiguity and creatively problem solve Strong propensity towards building and maintaining relationships Proven ability to initiate conversation and create connections quickly Proven ability to develop, adapt, and execute outreach plans Proven ability to work in fast-paced environments, experience working with start-ups is a plus Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: 18 years of age or older Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record Offers are contingent upon passing a pre-employment drug screening and background check Comply with federal, state and local regulations regarding patient confidentiality HIPAA Use technology-based tools and systems daily Lift and carry up to 25 pounds occasionally Benefits: Competitive Salary and Equity Package Medical, Dental, and Vision Insurance HSA and FSA Options 401(k) Retirement Savings with Company Match Employee Assistance Program Paid Parental Leave Accrued Paid Time Off Technology Stipend Mileage Reimbursement Flexible Schedules and Remote Work As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

UC Health is hiring a full-time Perioperative Team Manager for the Operating Room at the UC Medical Center for the 3pm-11:30pm shift. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Perioperative Team Manager (RN) plays a pivotal leadership role in the daily management and coordination of the perioperative services team, ensuring high-quality care and efficient operations within the surgical environment. This position directly oversees nursing and surgical support staff in the operating room, fostering a collaborative and supportive atmosphere for both patients and staff. The Perioperative Team Manager is responsible for operational management, resource optimization, and staff development, with a focus on patient safety, quality improvement, and compliance with healthcare regulations. While the role shares many responsibilities with the Clinical Manager RN, it operates with a slightly more focused scope, providing leadership at a departmental level with fewer strategic and financial oversight responsibilities. PATIENT POPULATION - (CLINICAL ONLY): * Engages in population appropriate communication. * Has knowledge of growth and development milestones and tasks. * Gives clear instructions to patients/family regarding treatment. * Involves family/guardian in the assessment, initial treatment and continuing care of the patient. * Identifies any physical limitations of the patient and deploys intervention when necessary. * Recognizes and responds appropriately to patients/families with behavioral health problems. * Interprets population related data and plans care appropriately. * Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. * Recognizes and responds to signs/symptoms of abuse or neglect. COMMUNICATION AND RELATIONSHIP BUILDING: * Ensures effective communication within the perioperative team, including surgeons, anesthesiologists, nursing staff, and support personnel, to facilitate seamless patient care. * Establishes and maintains communication systems that foster teamwork, collaboration, and trust across the perioperative services team. * Works to identify and address confidentiality concerns, ensuring compliance with patient privacy standards. * Collaborate with the Director and other leadership to address operational issues and implement solutions that improve workflow and patient care. * Provides leadership in conflict resolution, fostering a culture of respect and problem-solving. QUALITY IMPROVEMENT: * Supports and participates in quality improvement initiatives aimed at enhancing patient care outcomes in the perioperative setting. * Implements evidence-based practices and ensures staff compliance with updated clinical policies and procedures. * Actively participates in performance improvement projects and utilizes data to identify opportunities for better patient safety and surgical outcomes. * Ensures team engagement in patient satisfaction efforts and coordinates service recovery strategies to address patient or family concerns. * Champions regulatory compliance and works with medical staff to address process improvements in surgical care. SAFETY: * Promotes and enforces adherence to patient safety protocols, including Joint Commission National Patient Safety Goals and infection control practices. * Supports staff in maintaining a non-punitive environment for reporting errors, ensuring that issues are addressed constructively to enhance safety. * Coordinates with leadership to conduct drills and ensure readiness for potential disaster or emergency situations. * Takes proactive steps to anticipate and mitigate potential risks to patient safety in the operating room. RESOURCE MANAGEMENT: * Ensures optimal use of clinical resources, including surgical supplies, equipment, and staffing. * Monitors and evaluates the use of surgical instruments, supplies, and implants, making recommendations for updates or improvements. * Assists in managing operating room turnover times and ensures compliance with surgical schedules. * Collaborates with leadership to forecast resource needs and streamline inventory management processes. * Evaluates new technologies and assists with their integration into clinical practice, optimizing patient care. HUMAN RESOURCES MANAGEMENT: * Promotes the professional growth and development of nursing and surgical support staff through mentorship, education, and leadership. * Acts as a coach for staff development, guiding them in skill enhancement, career planning, and performance improvement. * Contributes to staff recruitment, orientation, and retention strategies, ensuring that staffing levels meet the demands of perioperative services. * Performs annual evaluations, provides constructive feedback, and assists with corrective actions when needed. * Maintains operational readiness by providing on-call management support for the operating room. CUSTOMER SERVICE AND PATIENT EXPERIENCE: * Champions the creation of a positive, supportive environment for patients and families, ensuring their needs and concerns are addressed promptly and compassionately. * Collaborates with physicians to ensure that patient preferences and care expectations are met, promoting a patient-centered approach to care. * Facilitates continuous improvement of customer service initiatives by mentoring staff on effective patient communication and service delivery. * Works with the hospital liaison to coordinate resources and ensure that surgical procedures are executed according to the highest standards of care. PROFESSIONALISM: * Models high standards of professional conduct and clinical expertise, promoting a culture of accountability and ethical practice. * Engages in ongoing professional development and encourages staff to pursue continuing education, certifications, and involvement in professional organizations. * Role models personal and professional boundaries, maintaining a balance between leadership responsibilities and patient care. * Strives to maintain a work environment conducive to open communication, moral support, and shared decision-making, ensuring the best outcomes for both patients and staff. Education: Required: Bachelor of Science in Nursing (BSN). | Required: Current Ohio RN License. Required: BLS certification. Preferred: Certification in Operating Room Nursing (CNOR). Experience: 3-5 years' Operating Room experience, with broad knowledge of multiple surgical specialties. About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!