Team manager jobs in Blue Springs, MO

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Care Team Manager - Behavioral Health FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday-Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: Occasional domestic travel Positions Supervised: Community Guides Reports To: Director of Clinical Care Team Operations Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person - someone who listens, meets members where they are, and understands the community's resources - can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. This innovative and adaptable Care Team Manager is an integral part of Reema - a start-up working to transform how behavioral health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager's contributions are seen as paramount to Reema's engagement within the community. Responsibilities: Have a thorough understanding of Reema's program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema's values. Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself. Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events. Actively review Community Guide performance to consistently and effectively deliver feedback and recognition. Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery. Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Care Team Operations. Provide support and supervision to Guides within assigned teams; including researching resources for members. Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. Participate in the hiring process by functioning as a lead partner in Care Team interviews. Facilitate new employee onboarding and support ongoing training and development of staff. Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training. Initiate and maintain relationships with local community partners across the mental health continuum of care. This role also spends a portion of their time on direct service responsibilities with their members: Establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach. Through cold outreach engage with new members to create and manage a small caseload Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan. Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs. Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary. Remain a steadfast component of each members' support system, being there in crisis and through everyday life challenges. Encourage members towards independence and autonomy. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: Required - Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree Required - Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings Required - Five years of direct experience with local population or community to be served and knowledge of the community Required - Proficiencies in critical thinking, strategic thinking, time management, and prioritization Required - Knowledge of crisis planning, case management, and/or behavioral health Required - Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness, chemical health needs, and believe that recovery is possible Preferred - Experience working on a multidisciplinary team alongside clinical and non-clinical staff Preferred - Experience working with adolescents and their families Preferred - Experience working with difficult to reach populations, including homeless individuals Proven ability to navigate ambiguity and creatively problem solve Strong propensity towards building and maintaining relationships Proven ability to initiate conversation and create connections quickly Proven ability to develop, adapt, and execute outreach plans Proven ability to work in fast-paced environments, experience working with start-ups is a plus Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: 18 years of age or older Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record Offers are contingent upon passing a pre-employment drug screening and background check Comply with federal, state and local regulations regarding patient confidentiality HIPAA Use technology-based tools and systems daily Lift and carry up to 25 pounds occasionally Benefits: Competitive Salary and Equity Package Medical, Dental, and Vision Insurance HSA and FSA Options 401(k) Retirement Savings with Company Match Employee Assistance Program Paid Parental Leave Accrued Paid Time Off Technology Stipend Mileage Reimbursement Flexible Schedules and Remote Work As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

VVPUSA is seeking a dedicated and customer-focused Customer Care Representative to join our growing team. As a leading provider of omnichannel communication solutions, we empower businesses to connect seamlessly with their customers across voice, SMS, email, and chat platforms. In this vital role, you will serve as the primary point of contact for our clients, ensuring their experience with our products and services is smooth, efficient, and exceptional. You will interact with customers through multiple channels - phone, email, chat, and social messaging - to address inquiries, resolve issues, and provide product guidance. The ideal candidate has excellent communication skills, a problem-solving mindset, and a strong desire to deliver outstanding service. You will collaborate closely with our technical and operations teams to ensure timely resolutions and customer satisfaction. This role offers opportunities for professional growth within a fast-paced, innovative environment where communication technology meets customer care. If you're proactive, empathetic, and thrive on helping others, we'd love to have you on our team at VVPUSA. Responsibilities Respond promptly to customer inquiries via phone, email, chat, and messaging platforms. Provide clear and accurate information about our products and services. Diagnose and resolve customer issues efficiently. Maintain accurate and detailed records of customer interactions. Collaborate with internal teams to resolve technical or service-related issues. Gather and share customer feedback to support process improvements. Stay updated on product developments and communication industry trends. Requirements High school diploma or equivalent; bachelor's degree preferred. Proven experience in customer service or a related field. Strong verbal and written communication skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Empathy and patience in dealing with customer issues and concerns. Proficiency in MS Office Suite and customer relationship management (CRM) software. Willingness to learn and adapt to new processes and technologies.

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion. Working at Aria Matters! The Position The Field Team Manager is responsible for supporting clinical field team members by ensuring they are meeting the expectations of their role through ongoing performance management, consistent feedback, and training (both initial and ongoing) of clinical field teams in their assigned market. The Field Team Manager works with Clinical Support Managers to ensure that customer needs are being met through efficient and customer-focused care. Essential Duties & Responsibilities * Ongoing performance management of all direct reports * Conduct and document disciplinary action as needed, up to and including terminations * Conduct 1:1's with field team members * Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines * Collaborate with the Clinical Support Managers to ensure appropriate staffing levels are maintained * Coordinate ongoing training for existing field team members with Dental Systems Trainer * Interview and participate in hiring process for new field team members * Remain accessible to field team members throughout the day * Perform other duties as necessary Requirements * High School Diploma or equivalent * 2-3 years' experience preferred * Management experience preferred * Dental office management preferred Other Qualifications * Problem solving-the individual identifies and resolves problems in a timely manner. * Customer service-the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments. * Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently. * Quality control/Attention to detail-the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance. * Adaptability-the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events. * Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. * Able to work in team environment. * Ability to lift 15-20 lbs. Benefits We offer a comprehensive benefit package for you and your family, including: * PTO and Paid Holidays for FT Employees * 401k Retirement Plan with a Company Match * Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more. Physical Efforts & Working Conditions Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. Position reports to the office for first six-months then qualifies to moves to hybrid with successful completion of training and satisfactory performance. This is a full-time position working standard business hours Monday - Friday, although project support may require temporary adjustments to those hours only as needed. #LI-GC1

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? At Ford Motor Company, we are dedicated to designing, manufacturing, and selling high-quality vehicles that meet the diverse needs of our customers. We believe our employees and the different perspectives that they bring to the business are the driving force behind our success. Come discover a company that is focused on the quality of our vehicles, the environment, the community, and the world in which we live. As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love. You'll have.... Bachelor of Science (B.S.) degree in Engineering (Electrical, Mechanical, Industrial, or a closely related field). 5+ years of progressive experience in maintenance and/or engineering roles within a manufacturing environment. 3+ years of direct experience with assembly manufacturing processes. 2+ years of experience operating within a production environment. Demonstrated leadership capabilities, including the ability to lead, empower, and develop teams of 5 or more individuals. Proven proficiency in problem-solving methodologies (e.g., Six Sigma) and strong analytical skills. Effective communication and interpersonal skills, with a proven ability to manage conflict and negotiate effectively. Solid working knowledge of the Ford Production System. Demonstrated alignment with ONE FORD leadership behaviors, emphasizing teamwork and results delivery. Even Better, You'll Have... Master's degree in Engineering (Electrical, Mechanical, Industrial, or a closely related field). Prior experience managing a unionized workforce. Experience driving safety and quality improvement initiatives. Familiarity with Lean Manufacturing principles. Understanding of constraint management principles. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 6. For more information on salary and benefits, click here: 2025-benefits-and-comp-LL6-sal-plan-1 Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #LI-OG1 What You'll Do... Safety & Compliance • Ensure strict department adherence to all government, industry, and corporate Health & Safety standards. • Drive continuous improvement in safety metrics and enforce rigorous safety protocols, including specialized launch-related updates and regular audits. Quality Assurance • Lead data-driven maintenance processes to enhance key quality metrics, such as First Time Through (FTT), reduced scrap, and contamination control. • Conduct thorough root cause analyses and implement permanent corrective actions using established methodologies (e.g., Global 4D/8D). Production & Delivery • Monitor production schedules, promptly resolving maintenance-related issues to ensure operational continuity. • Facilitate seamless start-ups and effective shift-to-shift transitions. • Identify, analyze, and eliminate production bottlenecks by coordinating resources and activities. Cost Management • Develop sound business cases for projects and effectively manage departmental budgets. • Optimize Maintenance Cost Per Unit (MCPU) and align maintenance activities with financial targets and production schedules. • Oversee material control, spare parts inventory, repair/rebuild programs, and reliability reviews. People Leadership & Development • Communicate departmental goals, disseminate policies, and drive performance through metrics like SQDCPME. • Coach, mentor, and develop team members, fostering a culture of accountability, teamwork, empowerment, and continuous improvement. • Lead and coordinate activities related to staffing, production scheduling, equipment maintenance, quality, and inventory control. • Promote and support collaborative work groups, integrating skilled trades effectively. Maintenance Operations • Coordinate resources for ME organization launches, ensuring timely execution within budgetary and schedule constraints. • Maximize equipment effectiveness through comprehensive, standardized, and prioritized preventive and predictive maintenance plans. • Develop, approve, and assess maintenance plans and strategies that align with overall departmental business objectives. • Ensure strict adherence to Maintenance Operating System processes and monitor progress against established goals.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description The Fleet Team Manager oversees and directs daily operational activities across designated regions or functional areas, ensuring seamless service delivery and operational excellence for both internal stakeholders and external partners. This role is responsible for driving performance through effective leadership of a diverse team, ranging from frontline staff to professional-level contributors. Key responsibilities include: Managing operational workflows to ensure consistent, high-quality service and support. Leading and developing team members, fostering a culture of accountability and continuous improvement. Implementing and enforcing corporate policies, ensuring full compliance with applicable laws and regulations. Collaborating on the evaluation and enhancement of operational systems and procedures, including supporting system transitions from an operational standpoint. This role demands a strategic thinker with strong leadership capabilities and a hands-on approach to problem-solving and process optimization. This position does require you to be in Kansas as you be onsite 3 days out of the week. Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically two or more years of relevant experience Preferred Skills/Experience - Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s) - Understanding of applicable Federal and State laws and regulations - Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable - Good organizational, managerial and project management skills - Well-developed customer relations skills - Excellent interpersonal and verbal and written communication skills - Excellent supervisory and management skills - Ability to manage multiple tasks The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,435.00 - $71,100.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. is growing and aspires to hire Customer Support Representatives to join our Contact Center team in Olathe, KS. We are seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. We will consider both part-time and full-time employees! In office position Schedule: Monday-Friday, 1:00pm-10:00pm (with two consecutive days off) and Saturdays & Sundays from 1:00pm-10:00pm. Part time availability would need to fall within these designated hours. Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. #PaceID2 Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. About the RoleWe are seeking a strategic, results-driven Customer Engagement Unit Manager to oversee a high-performing team of Collections Specialists focused on maximizing recoveries while delivering a best-in-class customer experience. This leadership role demands a seasoned collections professional capable of driving operational excellence, elevating agent capability, and ensuring adherence to all regulatory and compliance standards. The ideal candidate brings advanced expertise in collections strategy, performance optimization, real-time operational management, and targeted coaching, with a demonstrated ability to influence outcomes, strengthen team effectiveness, and achieve ambitious recovery goals within a dynamic, compliance-driven environment.Key Responsibilities Lead, coach, and develop a team of ~15 Collections Specialists, driving consistent achievement of recovery and performance targets. Conduct weekly 1:1s focused on liquidation outcomes, call quality, compliance, talk-off execution, and individualized skill development. Deliver ongoing side-by-side coaching, call monitoring, and targeted training to improve negotiation, engagement, and consumer experience. Hold agents accountable to daily and weekly expectations, including outreach KPIs, promise and activation rates, contact strategies, and policy compliance. Facilitate regular team meetings to reinforce collection strategies, regulatory requirements, and evolving performance priorities. Complete semi-annual performance reviews and develop tailored performance improvement and growth plans aligned to collection competencies. Oversee real-time operations, adjusting staffing, schedules, and workflow to maintain service levels and maximize right-party contact opportunities. Manage escalated calls and emails with strong negotiation, leadership presence, and effective de-escalation techniques. Ensure all collection activities align with internal policies, client requirements, FDCPA, Reg F, UDAAP, and applicable state regulatory standards. Analyze performance trends and portfolio insights to identify gaps, recommend solutions, and drive increased liquidation and operational efficiency. Partner with leadership to refine talk tracks, contact strategies, and processes that elevate payment rates, agent productivity, and consumer outcomes. Support the implementation of new tools, workflows, and training initiatives that strengthen collection outcomes and team effectiveness. Consistently meet and exceed deadlines for assigned projects and tasks, demonstrating strong time-management, prioritization, and organizational execution to support departmental goals and operational timelines. Design and implement creative team-engagement activities that strengthen culture, reinforce performance priorities, and enhance collaboration, motivation, and overall employee experience within the unit. Required Skills & Qualifications Educational Requirements: High school diploma or equivalent required; Bachelor's degree preferred. Experience Requirements: Minimum 4+ years of collections experience, with at least 2+ years in call center or collections team leadership strongly preferred. Exceptional and or expert-level thinking in collections operations, including call strategies, portfolio management, regulatory compliance, consumer negotiation techniques, and best practices for driving recoveries in a regulated environment. Exceptional communication, coaching, and interpersonal skills, with the demonstrated ability to influence performance, develop talent, and guide agents toward consistent results. Strong analytical and critical-thinking capabilities, with a high level of attention to detail in evaluating trends, identifying performance gaps, and executing data-driven decisions. Proven ability to manage multiple priorities and maintain operational excellence in a fast-paced, metrics-driven collections environment. Demonstrated success leading a collections team, improving liquidation rates, and strengthening skills through targeted coaching, accountability frameworks, and performance optimization. Ability to foster a positive, collaborative, and professional team culture grounded in compliance, customer experience, and measurable outcomes. Proficiency with essential call center technologies, including dialers, CRM platforms, reporting dashboards, and workflow management tools. This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy .

Lumio Dental - Apply today, and we'll light the way! As an Office Manager, you will effectively manage the flow of the practice. From engaging with patients to being the liaison between team members and clinicians, you will be the central point of contact. In addition, you will oversee operations, office goals, and productivity. You will be supported and will partner with your Regional Manager to ensure the success of the practice. Our Ideal Office Manager YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional leadership skills and knowledge of operations in the healthcare industry. Our ideal Office Manager must have prior management skills, and be an effective leader with exceptional communication skills. Those that are successful in the role are organized, collaborative, and know how to train others. Job-Specific Expectations: Coordinates and manages office schedules for training, operations, and team members Oversees treatment plans and accurate estimates to the patients Partner with Dentist and Hygienist in coordinating the desired schedule to fit patients' needs Maintains patient care database by entering new information as it becomes available Schedule and confirm patient appointments Tracks and accurately pays all invoices and charges for the office, and orders supplies Makes daily bank deposits of cash and checks Ensures that all required documentation is completed efficiently and meets established deadlines Interviews, hires, and conducts performance reviews for all team members Coordinates morning huddles with team members Requirement(s): 1 year of management experience Driver's license and reliable transportation High School Diploma Bilingual is a plus Prior dental or health industry is a required Competitive Salary & More Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE! Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 18.00 USD - 18.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development POSITION OVERVIEW: Are you an experienced insurance professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customer service? We are seeking a Customer Service / Office Manager to oversee operations, support team members, and ensure exceptional client experiences. As the Customer Service / Office Manager, you will play a key role in managing daily office operations while leading and supporting the team. Your prior insurance experience will be essential in driving efficiency, fostering client relationships, and ensuring seamless operations. RESPONSIBILITIES: Manage office operations and ensure smooth workflow Handle escalated customer complaints and issues. Provide leadership, training, and mentorship to the team Oversee customer interactions, ensuring high-quality support Ensure compliance with State Farm policies and procedures Collaborate with the agent on business strategies and goals Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. QUALIFICATIONS: 3+ years of experience with sales and/or management. Leadership and organizational skills. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Property/Casualty and Life/Health insurance licenses. Must have prior insurance experience.

We are looking for an energetic, highly organized Office Admin/Manager to take full ownership of our office operations and culture. This isn't just administrative work. You'll be the heartbeat of the office, keeping things running smoothly, managing spaces and supplies, and creating an environment where our team can thrive. Key Responsibilities Oversee day-to-day office operations with a focus on efficiency, organization, and a welcoming environment. Manage office spaces including kitchen, storage room, meeting rooms, and décor to maintain a clean, functional, and inspiring workplace. Coordinate and execute company lunches, holiday parties, team-building activities, charity drives, and other special events from concept to cleanup. Maintain vendor relationships for supplies, services, and equipment; manage office budget and purchasing. Implement and refine office procedures, policies, and systems to improve workflow. Serve as the go-to point of contact for staff, tenants, and visitors, ensuring clear communication across all departments. Coordinate with tenants and vendors to ensure timely communication and issue resolution. Handle scheduling and meeting coordination, including virtual and in-person meetings. Organize and distribute meeting agendas and minutes to create accountability and ensure follow-through. Support leadership with light financial and administrative tasks, such as expense reporting and invoice processing. Prepare reports and presentations for management as needed. Professionally handle company notices and communications. Conduct research to attain and evaluate data in support of management initiatives. Assist with special projects as requested. Required Skills & Abilities Excellent verbal and written communication skills. Friendly, professional demeanor when greeting clients, visitors, and colleagues. Strong attention to detail and proofreading skills. Ability to work independently and take initiative to solve problems. Discretion when handling sensitive or confidential information. Self-motivated and comfortable asking questions when clarity is needed. Team player who supports colleagues on shared projects. Proficient/Fluent use of Microsoft Office Suite (Excel, Word, PowerPoint, etc.) Proficient/Fluent use of Google Suite (Gmail, Drive, Docs, Sheets, etc.) Proficient in hosting and managing virtual meetings via Zoom, Google Meet, and Microsoft Teams. Strong organizational skills with the ability to manage multiple priorities at once. Excellent communication skills and a proactive, problem-solving mindset. Hospitality experience a plus. Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred. 3+ years of experience in office management, executive administration, or a similar role requiring high autonomy. Benefits Affordable health insurance with employer contributions. Dental, vision, accident, critical illness, and life insurance available. Paid Time Off (PTO) for all full-time employees. Employee discounts at Marriott Hotels. Collaborative, small-office team environment.

Job Code **4925** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4925) **Shearwater Systems LLC,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Senior Supervisorto join our Team in **Lee's Summit, MO.** **Position Responsibilities:** + The Senior Supervisor(s)/Managers(s) shall work onsite at the requested office location at USCIS National Records Center (NRC) or USCIS File Storage Facility, as appropriate, and be responsible for particular task areas. + Capable of fulfilling the role of Operations/Site/Production Manager in their absence. + This position requires demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction; experience with developing and implementing operational procedures and policies; and analyzing training needs/requirements. The Ops/Site/Prod Manager shall: + This position requires extensive analytical ability to develop complex statistical analysis, cost estimates, and analytical reports. The Operations/Site/Production shall have the following functional responsibility skills: + Excellent interpersonal communication and organizing skills to coordinate project activities with contractor and Government representatives. + Able to conduct fact finding for special projects and/or to respond timely to Government inquiries. + Able to present oral briefings to USCIS management officials. + Excellent writing skills to prepare SOPs and revisions. + Proactive in informing the Government of significant issues, and be able to respond and take corrective action to issues brought to the PM by COR. + Proactive in identifying and recommending new approaches to improve quality, cost, and process inefficiencies. + Respond to NRC meeting requests within allotted 2-hour time period + Develop complex statistical analysis, cost estimates, and analytical reports. + Assists with SOPs and revisions + Analyze training needs/requirements **Position Requirements:** + Minimum Requirements: + At a minimum, must have two (2) years of experience supervising or leading personnel on a program of similar size, scope and complexity, including a large Service Contract Act (SCA) pool. + Minimum Education: + A Bachelor's Degree in one of the following disciplines is required: program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting + USCIS will allow substitution of (3) years of management experience with the same or higher depth and breadth of responsibility as for this position. + Must possess a Six Sigma Yellow Belt certification, certified by the American Society for Quality (ASQ). + Must have valid state drivers license and be able to pass a background investigation + Must be able to pass a drug test VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Have you been told you're a "people person"? Do you enjoy solving problems with attention and care? Are you ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team, making a difference every day. WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using encouragement and accountability to create a cohesive work unit * Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees * Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced * Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience We're a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you'd enjoy this type of dynamic job, we want to hear from you! WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education: High school diploma with some college course work in business or related field; equivalent experience * Experience: 5-7 years of customer service/call center experience * Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.) * Skills: Effective communication, supervision, organization, time management * Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision * Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures Schedules: * 12:00 noon - 9:00 pm OFF Fri/Sat * 10:00 am - 7:00 pm OFF Sun/Mon * 2:00 pm - 11:00 pm OFF Sun/Mon Preferred Qualifications * Additional Experience: 3+ years of supervisory or leadership experience #LI-TC2 CCS450 2025-65696 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

The Guest Service Manager leads our front desk and breakfast teams. The GSM is possibly the most influential leader in the hotel when it comes to bringing to life our vision of delivering remarkable hospitality. This critical position is responsible for creating a culture of engagement and accountability while running a 24/7/365 operation. Understanding and addressing the needs of the team, constantly training and coaching, and working a flexible schedule (including a mix of days, nights, weekdays and weekends) are essential to success in this role. Job responsibilities Recruit, hire and train a team of guest service and breakfast associates who are properly trained in all aspects of front desk and breakfast responsibilities. Master all aspects of front desk and breakfast job functions personally. Lead by example by fully understanding and adhering to the processes and procedures we expect our associates to adhere to, especially around guest service, work habits, using checklists and SOPs, and emergency procedures. Work a flexible schedule to ensure all team members see and are engaged with their direct supervisor, and spend a significant amount of time (at least 50% of hours worked on average) working alongside the team to train and engage them. Hold formal 1on1 meetings every other week with every team member following the company's process for holding and documenting meetings. Clearly articulate expectations around what to do and how to do it with the team, and ensure all associates are held to the same standard of excellence. Understand, articulate, follow, and enforce company policies including the employee handbook. Complete and retain training as directed by managers/trainers, including brand training, company training and in-person instruction. Note taking is encouraged. Own all aspects of sales execution and assist with sales efforts as directed by management. Cover front desk, night audit and breakfast shifts or work as double coverage as needed based on staffing. Attend all mandatory hotel and company meetings including weekly leader virtual meetings. Oversee hotel accounting functions including cash handling, accounts receivable and billing. Handle other responsibilities as needed/directed by hotel management. Qualifications Flexible schedule (evening, weekend and holiday availability are required with the possibility of having to work or cover occasional overnight shifts). Flexibility is essential due to the 24/7 nature of the business, and the ability to spend time with all shifts both during the week and on the weekend is a must for this role. Passionate about delivering excellent guest service and thorough effective problem resolution, maintaining a professional and positive attitude in every guest interaction. Passionate about engaging, motivating, training and empowering a team who is committed to delivering remarkable hospitality. Comfortable being the first point of contact for associates when issues arise and the first line of defense for covering shifts if employees do not report to work. Excellent leadership and communication skills to ensure employees know what is expected of them and have the tools and training needed to accomplish it. Able to address employee challenges and performance issues directly while maintaining a calm, professional demeanor and a positive attitude regardless of the circumstances. Previous experience directly overseeing other employees. Previous experience working front desk at a hotel is preferred, but not required with extensive leadership experience. Strong computer and organizational skills. Physically able to perform all responsibilities including but not limited to standing for a full shift, bending, stooping, kneeling, reaching, and lifting up to 50 pounds. Able to successfully pass a drug test and background check. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and with or without reasonable accommodation. Compensation & Benefits Competitive hourly wage (this is a non-exempt hourly position). Performance reviews with annual raise eligibility. Quarterly bonus plan with revenue and team performance incentives. Health, vision and dental insurance for full-time (30+ hours per week) employees. Paid time off for full-time employees. Up to $2400 referral bonus for referring new employees (per referral, see handbook for details). 401(k) with 3% employer contribution (no employee match required, must meet eligibility requirements including age, tenure and hours worked, see policy documents for details). Hotel discounts for employee, family and friends through brand discount programs. Opportunities for promotions into senior leadership roles. About TS2 Hospitality TS2 Hospitality (*********************** is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. TS2 Hospitality provides equal opportunity to all applicants and employees in all aspects of employment regardless of race, color, religion, gender, age, ancestry, national origin, disability, genetic information, sexual orientation, gender identification, veteran status, or other status protected by law. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family | We are selfless servants | We own it | We will straight talk | We have fun!

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Job DescriptionDescription: The Customer Service Supervisor at Cosentinos Price Chopper in Shawnee, KS, is a pivotal role responsible for leading and motivating a team to deliver exceptional customer experiences. This position requires a strong focus on customer support, problem-solving, and effective communication. The ideal candidate will possess excellent leadership qualities, organizational skills, and the ability to manage customer inquiries efficiently. This role demands a detail-oriented individual with strong interpersonal communication skills and a commitment to maintaining high standards of professionalism. Responsibilities: Supervise and train customer service representatives, fostering a positive and productive work environment. Handle escalated customer inquiries and complaints, providing timely and effective resolutions. Monitor and analyze customer service metrics to identify areas for improvement and implement solutions. Ensure adherence to company policies and procedures related to customer service operations. Manage daily operations, including scheduling, staffing, and resource allocation, demonstrating strong time management and prioritization skills. Utilize computer literacy and Microsoft Office Suite (especially Excel) to track performance, generate reports, and manage data entry. Collaborate with other departments to address customer needs and improve overall customer satisfaction. Demonstrate leadership by setting a positive example and motivating the team to achieve sales and merchandising goals. Maintain a thorough understanding of customer relationship management (CRM) principles and apply them in daily interactions. Effectively communicate with customers and team members, utilizing strong English language skills and written communication abilities. Minimum Qualifications: High school diploma or equivalent. 3-5 years of experience in a customer service role. Working knowledge of Microsoft Office Suite, including Excel. Demonstrated ability to handle customer inquiries and resolve issues effectively. Strong interpersonal communication skills. Proven leadership abilities and the capacity to motivate a team. Excellent organizational skills and the ability to multitask. Ability to work a flexible schedule, including evenings and weekends. General knowledge of customer support principles. Preferred Qualifications: Previous supervisory experience in a retail environment

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Department is looking for a qualified candidate to fill the position of team leader for their Young Adult Program, which serves transition age youth ages 17-24. The team leader will provide administrative and clinical supervision to a team that provides a range of community and office-based services with young adults experiencing a severe mental illness. The focus is on recovery primary utilizing the Strengths Based Case Management model of practice in promoting independent living. The ideal candidate will have experience with community-based services, supervision of staff, plus strong organizational and leadership skills. First review of applicants will begin on November 26th. Job Description Job duties include: •Provides clinical supervision of Clinicians, Case Managers and Case Manager Assistants; meets regularly with staff for clinical supervision sessions to oversee the day to day provision of clinical services; trains Clinicians, Case Managers and Case Manager Assistants in skills required for therapy/job tasks; reviews Medicaid/state hospital screens; makes assignment of cases to staff; attends client appointments with Clinicians, Case Managers and Case Manager Assistants and provides on-site clinical supervision to employees; attends group supervision to problem solve and provide consultation; and responds to client or collaterals' complaints regarding service delivery. •Participates in the planning, management, and administration of the program; attends management meetings to help identify goals/means to goals for effective program operation; attends occasional state meetings and trainings to be aware of state expectations and standards of care in community based work; attends regular supervision with program supervisor; assists subordinates so they understand and work toward program's mission, goals and objectives via individual supervisions, and facilitating team meetings; provides orientation of new staff to services and Johnson County Mental Health Center policies and procedures; monitors the quantity and quality of work performance by employees to ensure they meet performance standards; addresses staff performance issues until resolved; completes yearly evaluations of staff and makes pay increase recommendations; identifies and addresses barriers and resolves problems that impact service delivery to clients at a staff, program, and community level; and reviews mileage and miscellaneous expense reimbursement requests of team members. •Responds to clinical needs of the program; responds to phone calls during work hours and responds to client crises when assigned worker is unavailable; provides screenings/crisis intervention for clients who are in crisis and may need state or Medicaid hospitalization or intake into services; assesses clients for clinical eligibility for services; provides information regarding program services. •Facilitates positive working relationships within team, program, agency, and community; leads team meetings; maintains an awareness of other program issues and provide support to the program by assisting other teams with client coverage needs and psycho-social groups; participates in Team Leader Meetings; maintains awareness of the total scope of Mental Health Center programs and program issues, through meetings and consultation with other MHC staff, to assure effective inter-program coordination and problem solving; initiates and maintains liaison relationships with relevant community agencies, through individual contacts and attending meetings to ensure coordination of MHC programs with pertinent community organizations; helps to develop the various local community teams; and volunteers and completes additional tasks and special projects. •Ensures that documentation follows Center and State guidelines; regularly reviews the written work of staff via chart reviews of clients; ensures that staff address any discrepancies in written documentation and/or timeliness; participates in Quality Assurance process, ensuring that Center client charts meet Medicaid guidelines; oversee staff's gathering of state required statistics (State CSRs/AIMS,etc); ensures that paperwork and intervention meets fidelity guidelines and gets processed as necessary; tracks timeliness of initial treatment plans; and completes treatment assessments, plans, reviews and other reports; ensures that paperwork related to SED waiver meets state guidelines and gets processed. Job Requirements Kansas licensure at the Master's level (e.g. LSCSW, LMSW, LPC, LCPC, LMLP, LCP, LCMFT) is required along with one year of supervisory experience and three years of clinical experience and a good driving record. Kansas licensure at the Clinical level and one year of experience working in a community based services environment preferred. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Physical, Environmental, and Special Working Conditions: All County employees may be called upon to assist other departments/agencies in a declared emergency situation.