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Team manager jobs in Boise, ID

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  • Operations Manager

    Amvac U.S 4.4company rating

    Team manager job in Marsing, ID

    AMVAC, an American Vanguard Company is looking for a talented Operations Manager to lead the daily operations at our Marsing, Idaho manufacturing plant. In this role, the Operations Manager will support the daily operations of our chemical manufacturing facility. This role is critical in fostering a culture of safety and continuous improvement; ensuring product quality; and driving operational excellence. The successful candidate will manage, lead, coach, and develop the team while establishing and requiring a collaborative work environment. Responsibilities: Oversee manufacturing execution, product quality, raw material receiving, and finished goods shipment through a skilled workforce Plan, organize, and direct manufacturing and maintenance operations to maximize asset utilization and operational efficiency Champion continuous improvement initiatives using visual tools, performance metrics, and employee engagement strategies Collaborate cross-functionally with production, supply chain, quality, commercial, regulatory, and maintenance teams to ensure smooth operations and compliance Support training and development of personnel, including SOP creation, onboarding, and operational certification Drive process optimization in chemical manufacturing to enhance yield, efficiency, and cost-effectiveness Monitor equipment and troubleshoot issues to minimize downtime and maintain peak performance Analyze production data, report on KPIs, and present actionable insights to senior management Ensure full compliance with company policies, safety standards, and environmental regulations, while proactively improving safety culture Partner with quality teams to resolve product specification issues and prevent recurrence through root cause analysis and corrective actions Uphold and demonstrate the company's core values in all aspects of leadership and decision-making Education Requirements: Bachelor of Science degree in engineering, business, or a related discipline from an accredited institution REQUIRED BSME preferred Skills & Qualifications: 3+ years management experience in a chemical process manufacturing environment is preferred Understanding of manufacturing processes, equipment maintenance, and quality control Proven leadership and team management experience in a plant or production setting Commitment to safety, quality, and continuous improvement Familiarity with regulatory standards and environmental compliance Lean manufacturing and/or continuous improvement methodology experience is preferred Working knowledge of local, state, and federal regulations which apply to the facility including safety and environmental regulations Ability to lead continuous improvement initiatives and apply lean manufacturing principles Excellent analytical skills with experience in data-driven decision-making and KPI reporting Strong communication and interpersonal skills with the ability to collaborate Proficiency in production planning software, ERP systems, and Microsoft Office Suite Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively AMVAC values our employees and their families. We offer exceptional benefits and invest in our employees future. Industry leading Medical (PPO), Dental, and Vision care for employees and their families Life and Disability Insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) programs offered 401(k) Retirement Savings Plans with employer match American Vanguard (NYSE: AVD) Employee Stock Purchasing Plan (ESPP) available Additional benefits will be reviewed upon hiring American Vanguard and its subsidiaries AMVAC & AMGUARD have successfully served the results‐driven global markets through development, manufacturing and marketing of products for agricultural and commercial use beginning in 1969. At American Vanguard, we believe in growth, innovation, and opportunity. We understand that a successful business is built on the strength of its people which is why we are dedicated to nurturing talent, fueling success and cultivating potential. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. American Vanguard Corporation (NYSE: AVD)
    $36k-62k yearly est. 2d ago
  • Regional Customer Complaint Lead

    Syngenta Group 4.6company rating

    Team manager job in Boise, ID

    At Syngenta Vegetable Seeds, we're passionate about helping people in the vegetable industry succeed and putting growers at the heart of all that we do. Our energies are focused on creating solutions that help them get more out of their crops, now and in the future. A commitment in every seed. We do this by protecting seed, bulbs, or small plant quality from the start to enable growers to achieve the highest yield potentials in their operations; continually investing in R&D to bring cutting-edge innovations to the market; and striving to make a real-world difference through more sustainable practices on farms, in shipping, and at the grocery store. Job Description At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, we are looking for a Regional Customer Complaint Lead in Boise, ID, to lead the complaint handling process for customer complaints for the Regional Vegetables Business. Accountabilities: Register and accurately file customer complaints in the Quality Management System, ensuring data integrity and completeness. Initiate and coordinate data collection activities to support root cause analysis and complaint resolution. Monitor the complaint settlement process at the case level, tracking progress toward resolution and defined improvement actions. Coordinate root cause analysis (RCA) efforts and provide improvement recommendations to relevant departments to initiate corrective action plans. Support and train local coordinators and stakeholders on the complaint handling process, ensuring consistent application across the region. Coach territory and local customer complaint coordinators in effective complaint management practices. Create awareness of the complaint handling process by organizing training sessions and providing management support to promote active complaint resolution. Provide functional support to local subject matter experts (SMEs) related to complaint handling procedures. Contribute to overall analysis of customer complaints to detect trends, track KPIs, and identify systemic issues. Report complaint trends, root causes, and improvement opportunities to functional leads and the Regional Commercial Vegetables Leadership Team. Actively review the complaint handling process and recommend opportunities for improvement to enhance efficiency and customer satisfaction. Support continuous quality improvements in business processes to strengthen Syngenta's position as a customer-focused, reliable, and compliant world-class supplier of vegetable seeds. Support the Legal department in court cases involving Regional Vegetables-supplied products by preparing technical defense reports in close cooperation with legal counsel. Represent the company in function-related external relations, providing expertise to lawyers, experts, insurance companies, and other stakeholders regarding complaint cases. Maintain compliance with internal and external regulations governing complaint management and quality standards. Support the Global Quality Organization in harmonizing and governing the global complaint handling process. Serve as an active member of the Global Vegetable QM Team, contributing to best practices and process standardization. Lead and facilitate the complaint handling process to ensure complaint cases are resolved efficiently and customer satisfaction is maintained. Qualifications Required: Fluent in English reading, writing, and speaking. Bachelor's level in work experience and/or education, preferably within a technical seeds discipline or Quality Management. Good knowledge of relevant genetic, physiologic, and pathologic aspects of vegetable products and applied detection techniques. Good horticultural knowledge of vegetable products and culturing methods. Good understanding of SAP MRP/ERP system (specifically quality-related modules: batch relation, stock overview, deliveries) and Microsoft Office applications. Additional Knowledge, Skills, Traits & Abilities: Ability to work with diverse cultures and in a cross-functional environment. Excellent interpersonal skills as well as strong analytical and process orientation. Strong team orientation. Good communication skills. Initiative-taking and continually looking for improvements; proactive attitude. Commercial awareness. Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 4A #LI-Hybrid
    $88k-110k yearly est. 43d ago
  • Client Servicing Team Lead

    Clearwater Analytics

    Team manager job in Boise, ID

    Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning. They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success. Responsibilities: Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where . Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team. Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition. Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues. Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes. Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations. Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.). Required Skills: Familiarity with insurance and/or investment management market concepts a plus. Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences. Experience managing people or demonstrated success mentoring and coaching more junior colleagues. Experience delivering measurable KPIs weekly and monthly in prior roles. Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred. Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.). Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Education and Experience: Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field. 4+ years of directly applicable experience (reconciliation, accounting, or finance).
    $48k-99k yearly est. Auto-Apply 8d ago
  • Client Servicing Team Lead

    Clearwater Analytics Holdings Inc.

    Team manager job in Boise, ID

    Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning. They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success. Responsibilities: * Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required. * Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team. * Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition. * Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues. * Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes. * Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations. * Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.). Required Skills: * Familiarity with insurance and/or investment management market concepts a plus. * Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences. * Experience managing people or demonstrated success mentoring and coaching more junior colleagues. * Experience delivering measurable KPIs weekly and monthly in prior roles. * Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred. * Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.). * Strong computer skills, including proficiency in Microsoft Office. * Excellent attention to detail and strong documentation skills. * Outstanding verbal and written communication skills. * Strong organizational and interpersonal skills. * Exceptional problem-solving abilities. Education and Experience: * Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field. * 4+ years of directly applicable experience (reconciliation, accounting, or finance).
    $48k-99k yearly est. Auto-Apply 10d ago
  • Customer Service Supervisor (Contact Center)

    Veolia 4.3company rating

    Team manager job in Boise, ID

    Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The main responsibility of the Customer Service Supervisor is to deliver a customer experience which differentiates Veolia from peers and competitors through effective supervision of customer service staff by delivering on key performance indicators. All efforts should have a clear focus, contribute to and align with the Veolia customer experience strategy, and should be driven by customers' needs and expectations on delivering exceptional service to Veolia' customers in-line with requirements defined by the company and regulators. The scope of the position covers the outwardly facing customer service communications activities including supervision, training and coaching of a results-oriented customer service team and working closely in coordination with the Manager of Communications and Consumer Engagement on various customer outreach efforts and communication campaigns for all areas serviced through Veolia Idaho. This position requires very strong leadership, communication skills, mentoring and coaching, thorough understanding of the customer/billing/payment/notification processes and customer billing system, the Advanced Metering Infrastructure (AMI), the Interactive Voice Response (IVR) system, customer website and portal, Idaho Public Utility Commission (IPUC) regulatory rules, with a focus on policy, process adherence, and drive for improvement. Primary Duties/Responsibilities: Supervision Supervise and coordinate the work of CSRs. Provide daily direction and communication to CSRs to ensure customer calls/contacts and field orders are handled in a proper, timely, efficient, positive and knowledgeable manner. Establish and monitor annual goals for the department and ensure that all assigned employees receive an employee development review at least once a year. Coach staff on digital changes to drive adoption rates of digital self-service channels. Assist the Customer Service and HR Manager in the recruitment process. Assist the Customer Service and HR Manager with counseling, evaluation and motivation of personnel. Identify staff training needs, provide and deliver recommended training solutions. Conduct staff meetings and feedback sessions, and ensure appropriate work communication among personnel and departments. Perform regular call monitoring and performance feedback. Provide direction for conflict resolution to the Lead Customer Service Representative, Customer Service Representative and field staff with customer contact and take an active role in the escalation process to ensure customer resolution and satisfaction. Weekly reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone. As requested, manage other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Director or Manager of Customer Service. Develop a friendly work environment and atmosphere to improve productivity of staff by providing staff with awards and incentives. Update the phone system as needed with emergency information. Managing Regulatory and Customer Complaints Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows Idaho Public Utilities guidelines and satisfies the customer to the best of our ability. Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator. Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue. Managing Collections Closely work with the Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns. Keep close financial benchmarks to track accounts receivables. Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers. Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations are met. Other Responsibilities Perform all other duties and projects as needed, including providing backup assistance and fill-in when needed for Customer Service supervisory functions (Back Office/Billing Customer Service Supervisor, Customer Service Director). Support and or lead companywide initiatives. Work Environment: Ability to travel when required. Qualifications Education/Experience/Background: High School Diploma/GED is required. Bachelor's Degree in relevant field or equivalent work experience preferred. Strong experience and working knowledge in related areas to include call center operations, credit and collections, billing, payment processing, customer information systems, performance benchmarking, and work management. Experience with Customer Contact and Billing system (CC&B) a plus. Good experience in training and development of Customer Service Representatives. 5-7 years of experience in a customer contact/call center environment. 2-3 years of supervisory experience in a customer contact/call center environment. Utility or telecommunication experience preferred. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Knowledge of cash management operations & field service/metering operations. Leadership qualities needed to motivate and direct staff. Ability to multitask, handling multiple deadlines and projects. Strong oral, written, and interpersonal skills. Ability to prepare written technical reports and interact effectively and diplomatically with management as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public. Familiarity with computer applications i.e. Excel, Word, CC&B, CityWorks, PeopleSoft, and Google applications etc. Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions. Knowledge of calls centers, IVR & ACD systems, recording systems, and IPUC regulations, credit and collection laws, public service law. Budgeting for customer service operations. Must be able to speak, give direction and converse with others fluently in English. Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations. Ability to analyze complex operational and technical challenges and resolve same. Ability to interpret and explain complex regulatory requirements. Must be able to reason, problem solve and analyze complex operational challenges and resolve same. Must be able to learn new technological advances in the water industry and train personnel. Must be able to work under pressure and meet deadlines. Must be able to multitask. Must be able to make calm independent decisions, exercise good judgment and flexibility. Physical Requirements: Ability to sit and/or stand for extended time periods viewing computer screens and using keyboard and mouse. Must be able to see clearly and hear. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $30k-40k yearly est. 60d+ ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Boise, ID

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $27k-45k yearly est. 60d+ ago
  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company

    Team manager job in Boise, ID

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $62.2k-96k yearly 60d+ ago
  • Office Manager

    Savatree 4.0company rating

    Team manager job in Boise, ID

    Office Manager Salary: $57,000-$62,400 per year depending on experience As an Office Manager, your focus will be to lead, train, and support the sales and service team in the office. You and your team will respond promptly and professionally to client inquiries, as well as assist the sales force with marketing calls. In this position you oversee all aspects of daily office operations including invoicing, scheduling, data entry, as well as order and maintain all internal office equipment and supplies. You will support your specialists in the field by tracking and reporting on performance, while also supporting the corporate Human Resources team by completing all necessary employee paperwork during employment. What kind of person we're looking for: * The desire to grow yourself, your team and your business * 2 -5 years managing an office and staff * Experience working with a sales team helpful but not required * Associates degree or higher preferred * Ability to work efficiently and effectively with little supervision * Excellent organizational, verbal, and written communications skills * Data entry and Microsoft Office proficiency * Ability to work in fast-paced, high-volume environment * An attitude to lead and support continuous improvement * Must be authorized to lawfully work in the U.S. Why you might love working here: * We have lots of training and developments opportunities and will support your continuing education in the industry * You'll work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety * We're collaborative, so you'll have the ability to connect and collaborate with people in your specialty field * We offer a competitive salary and benefits, including matched 401(K), health care benefits, a flexible spending plan, paid time off and more * You want to work in a company striving to ensure all employees are engaged Physical demands of this role: * These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds. SavATree's mission is to take our passion for nature and keep this country's outdoors beautiful and flourishing. Through our comprehensive lawn and tree care, we work hard to make sure our customers have attractive, healthy and cared-for green spaces to enjoy. Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us. We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it's from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That's why we often say that when you work here, you thrive here. SavATree is an equal opportunity employer and a Drug Free Workplace
    $57k-62.4k yearly 5d ago
  • Call Center Manager

    Bath Concepts Independent Dealers

    Team manager job in Boise, ID

    Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.
    $32k-45k yearly est. Auto-Apply 36d ago
  • Guest Experience Manager

    Wellbiz Brands

    Team manager job in Boise, ID

    Job Title: Guest Experience Manager Pay: $17-19 per hour, plus bonuses based on sales goals (to be discussed) Type: 30-35 hours per week As the Guest Experience Manager, you will be a key player in driving membership sales and creating a welcoming, results-oriented environment across our two Elements Massage studios. You will be responsible for meeting and exceeding monthly membership goals by engaging with new clients, encouraging rebookings, and ensuring every interaction highlights the benefits of regular services through our Wellness Program. This role is ideal for someone who is experienced in sales, self motivated, and wants to continue to cultivate our empowering sales and wellness culture. Key Responsibilities: Sales & Membership Growth: Proactively engage and reach out to clients to drive membership sales, meet individual and team targets, and achieve conversion goals. Client Relationship Building: Foster relationships with clients by understanding their wellness needs and educating them on the benefits of membership. Resolving any guests complaints and/or concerns and escalating to senior management if needed. Goal Setting & Tracking: Collaborate with studio management to set monthly sales goals, track progress, and implement improvement strategies as needed. Sales Coaching & Team Support: Provide a high-energy presence at the front desk, assisting with client check-ins, scheduling, and other administrative tasks (shift coverage, roleplaying, leading monthly meetings) Assist in training, onboarding, and mentoring front desk team members in effective sales techniques and strategies to increase overall studio sales. Maintain and assist with fostering a professional and positive work atmosphere within the studios. Ensure that all staff are consistently following protocols and service standards. Encourage staff to roll out “red carpet” service to all new and existing clients each visit. Monitor punctuality and communicate directly with the front desk and service providers if they are running late, not following the Service Path, or not completing all studio side work before they leave their shift along with communicating any patterns or unresolved issues to the Management team. Reporting & Analysis: Prepare and present regular reports on sales performance, identifying trends, opportunities, and areas for growth. Qualifications: Proven experience in sales, ideally in a service-based industry (e.g., wellness, fitness, hospitality). High-energy and positive attitude with a strong focus on customer service. Self-motivated and goal-oriented with the ability to work independently and within a team. Excellent communication and interpersonal skills. Proficiency with point-of-sale software or CRM systems is a plus. (Mindbody preferred) Passion for wellness and knowledge of massage benefits is a bonus. Compensation and Benefits: Competitive base pay of $17-19/hour plus monthly sales bonuses Opportunity for growth within the company Health/dental/vision insurance Retirement Plan (Simple IRA)- we match up to 3% of your contribution Vacation/Sick Pay Flexible Schedule - open availability required (to be discussed upon offer) One monthly massage or facial session at each studio Please contact Michelle at ************** or ******************************* for more information or schedule an interview! We look forward to welcoming a passionate, driven individual to our team! This person also must be willing to split time between our two studios in Meridian and Boise.
    $17-19 hourly Auto-Apply 60d+ ago
  • Plumbing Office Manager

    Plumbing Solutions of Idaho 3.8company rating

    Team manager job in Meridian, ID

    Job Description Join Plumbing Solutions of Idaho in Meridian, ID as our next full-time Plumbing Office Manager! earns $26/hour. Reasonable hours: Monday through Friday from 8:00 AM to 5:00 PM. You will work in our Meridian office. This is a full-time, in-office position. Benefits: Health insurance HSA with company contributions Paid dental, vision, and life insurance EAP benefits 401(k) with matching Short-term disability Tuition reimbursement Paid Holidays and vacation Company events WHAT YOU'LL DO DAILY: As our Plumbing Office Manager, you will spend your day keeping our office running efficiently and ensuring every detail is handled. You will manage payroll and processing with accuracy, handle accounts receivable and accounts payable, and use ServiceTitan to help coordinate our operations. You will answer phones, provide support to team members, and make sure our processes stay on track. Every day, you will work closely with our staff, contributing to the strong culture and teamwork that make Plumbing Solutions of Idaho such a great place to work. What We Need From You: 1+ year(s) of ServiceTitan experience 1+ year(s) of bookkeeping or payroll experience Strong focus on teamwork and being a great culture fit Three or more years of relevant experience is a bonus. Any other accounting or bookkeeping experience is also a plus. MEET US: Over our 15+ years of service to our community, we have been recognized as a trusted name for in-home services. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! Come join our amazing team! APPLICATION MADE EASY: If you're ready to bring your administrative skills, attention to detail, and team spirit to Plumbing Solutions of Idaho, be our new Plumbing Office Manager. Apply today using our initial 3-minute, mobile-friendly application and take the first step toward joining our administrative team.
    $26 hourly 29d ago
  • Office Manager

    Beacon Clinic

    Team manager job in Boise, ID

    Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused healthcare center that is committed to providing the highest quality of medical care and supportive services. Dr. David Bartels opened our first clinic in Coeur d'Alene, Idaho back in 2018 focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients in North Idaho. Learn more about us at our website. Coming in early 2026, Beacon Clinic will open our doors in Boise, Idaho to offer Medical Oncology and Hematology services. We are incredibly excited to bring unparalleled patient care to the Treasure Valley community and the Office Manager position below will be a critical position as we launch our office. Position Summary The Office Manager will be responsible for overseeing the daily administrative operations of our clinic. This role ensures that the front office runs smoothly, patients have a positive experience, and clinical staff have the support they need to provide exceptional care. The ideal candidate is organized, tech-savvy, and thrives in a startup environment where they can take initiative and wear multiple hats. Duties/Responsibilities: Oversee daily front desk operations, including scheduling, patient check-in/out, and communications. Manage office supplies, equipment, and vendor relationships. Develop and implement office policies, workflows, and standard operating procedures. Support onboarding and scheduling of staff and contractors. Assist with billing processes, insurance verification, and payment collection. Track expenses and support budgeting/reporting activities. Maintain compliance with healthcare regulations (HIPAA, OSHA, etc.). Ensure a welcoming, professional, and efficient experience for all patients. Handle patient inquiries and feedback with empathy and discretion. Coordinate with clinical staff to minimize wait times and optimize scheduling. Help implement digital tools and software to streamline operations. Maintain data accuracy and privacy across all platforms. Required Skills/Abilities: Compassionate and caring bedside manner Excellent attention to detail and ability to balance competing priorities. Data management and organizational skills Diagnostic and problem-solving skills Computer software proficiency Has strong communication skills, is detail-oriented and organized. Performs work in a professional, compassionate manner and provides excellent customer service. Education: High School Diploma required, Bachelors strongly preferred. Experience managing front office team required. Location: Boise, ID Benefits: Generous Paid Time Off 8 paid, closed-clinic holidays Health Insurance, including medical, dental and vision 401(k) Plan Wellness and Employee Assistance Program Professional Development Fund Coming in 2026, Short-term disability, Long-term disability, Life Insurance, and more Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience. Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust. Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.
    $29k-42k yearly est. 31d ago
  • Capacity Assessment Team Leader

    GE Aerospace 4.8company rating

    Team manager job in Boise, ID

    The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. **Job Description** **Roles and Responsibilities** + Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness + Build, hire, lead, coach and develop the team of Capacity Assessment Leaders + Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers) + Develop and maintain standards and process for the capacity assessment process + Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments + Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand + Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team + Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business + Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes + Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance + Interpret internal and external business challenges and recommend best practices to improve products, processes or services + Utilizes understanding of industry trends to inform decision making process + Present business or technical discipline solutions to leaders + Communicate complex messages and negotiate mainly internally with others to adopt a different point of view + Influence peers to act and negotiate with external partners, suppliers, or customers + Travel up to 30-50% **Required Qualifications** + Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management **Desired Characteristics** + Customer Focus: Values the customer in all decision making - what do they need or want? + Respect for People: Values the individual / supplier / customer to maximize value + Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker. + Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $71k-103k yearly est. 22d ago
  • Police Support Services Supervisor

    City of Boise (Id 4.0company rating

    Team manager job in Boise, ID

    Summary Statement Join the Boise Police Department in a key leadership role that helps keep critical operations running smoothly. As the Police Support Services Supervisor, you will oversee the daily functions of the Police Support Services Unit, ensuring that systems, processes, and personnel operate efficiently and effectively. You'll manage and approve the internal and external business applications that support the unit's work, monitor performance, and champion continuous improvement. In this role, you'll collaborate closely with department leadership, other City of Boise divisions, and state and federal partners to align initiatives, enhance service delivery, and support department-wide goals. The ideal candidate will guide a dedicated team, streamline operations, and help drive the mission of the Boise Police Department forward. What We Offer You Let's be honest - benefits matter. Here's what makes working for the City of Boise stand out: * Free health insurancefor your entire family (yes, really - zero premiums) * Solid retirementthrough PERSI, plus we match your 401(k) or 457b contributions * Time to recharge:Start with 10 hours of vacation each month, 8 hours of sick leave, 12 holidays, and a full 10 weeks of parental leave * Peace of mindwith free life and disability insurance * Extra perkslike wellness incentives (up to $500/year), tuition reimbursement, and a free bus pass Essential Functions * Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting, and assigning duties; correcting inappropriate actions or behavior through communication and coaching, initiating discipline or termination as needed; and overseeing employees or a group. Performs the tasks of subordinate employees, as needed. * Supervises and oversees the operational and support services and programs for the department. Provides administrative support for command staff in implementing department projects, policies and procedures. Provides direction and coordination of departmental assignments, strategic priority and project administration. Oversees and manages records management, investigative and administrative duties, the Ride-Along Program, personnel database management and employee calendar coordination for all divisions. Facilitates interdisciplinary collaborative efforts among command staff, officers and support team members. * Administers complex internal and external business applications used by the unit to support all department divisions. Oversees staff responsible for coordinating legally required publications for federal compliance. Reviews and approves various operational or administrative documents required to ensure intelligence data is accurate, meets objectives and is in compliance with established standards for data entry. Disseminates information internally and with external local, state and federal partners. Analyzes, evaluates, correlates, reviews and/or approves crime reports from multiple sources and documents to develop new investigative leads for patrol officers and detectives, general data for support of investigations, and determine links between individual criminals and criminal organizations or unsolved crimes. * Represents the organization to various institutional divisions as well as externally to professional and community stakeholders. Coordinates and facilitates meetings, engages in problem-solving and responds to inquiries from the public. Supports strong partnerships between the department and state and local law enforcement agencies. Acts as a liaison with other city departments to ensure collaboration of support services required. Assists with coordination of operations using federal incident command system structure for single and planned or spontaneous events, protests, rallies or large planned community events. Serves as a liaison to other law enforcement agencies to collect or exchange information. * Analyzes operational processes and training to identify and implement service delivery improvements. Assists with coordinating and executing various support programs, collecting information related to workflow, office procedures and control systems to support program evaluations and identifies solutions. Supervises and performs interdisciplinary administrative support activities and updates internal manuals. Monitors and audits the use, accuracy and implementation of applicable database systems and related updates; audits and purges confidential or historical information per federal guidelines. * Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Requirements Required Knowledge, Experience, And Training * High school diploma or equivalent and five years of experience in public administration, criminal justice and specialized working experience in a law enforcement support capacity, or an equivalent combination of education and/or experience. Knowledge of: * Current law enforcement practices, development, management and evaluation. * Current law enforcement agency policies and practices. * Current legal issues as they relate to loss prevention, physical security, surveillance, search and seizure, crime analysis, vehicle impounds, property disposition and extensive background checks. * Supervision and personnel management. * Computer usage including related software. Ability to: * Create and present multi-media presentations * Develop and implement programs and procedures * Supervise staff * Solve problems effectively * Communicate effectively in the English language at a level necessary for efficient job performance * Perform all essential marginal functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation. * Individuals must be capable of operating vehicles safely and have an acceptable driving record. Preferred Knowledge, Experience, And Training * Associate's degree in criminal justice, public administration or related field and local government experience working in public policy. * Six years of experience in the development, operation and evaluation of criminal justice-related programs. * Six years of experience in a supervisory capacity. Licensing And Other Requirements * Valid state-issued driver's license. Special Requirements Applicants must be able to pass: * City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation * Driving Record Check * Boise Police Department Criminal Justice Information System Background Check (BPD CJIS) Working Conditions The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Efforts While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds, occasionally lifting/carrying up to 20 pounds and rarely lifting/carrying up to 35 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds, occasionally pushing/pulling up to 20 pounds and rarely pushing/pulling up to 35 pounds. The noise level is rarely moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity. Working Environment The work environment will include inside conditions, outdoor weather conditions and in wet and humid conditions. Employees will also drive a vehicle as part of this position.
    $55k-73k yearly est. 6d ago
  • Office Manager

    Functional Medicine of Idaho

    Team manager job in Meridian, ID

    The Administrative Front Office Manager plays a key leadership role in overseeing the daily administrative and front-office functions of the clinic. This position ensures exceptional patient experiences, efficient workflows, and a collaborative team environment. The Manager is responsible for supervising administrative support staff, coordinating office logistics, and ensuring adherence to company policies and healthcare compliance standards. Key ResponsibilitiesTeam Leadership & Oversight Supervise and support administrative and front-office team members, including Client Specialists and Phone Agents. Provide coaching, feedback, and regular performance evaluations to promote growth and accountability. Support hiring, onboarding, and training of new employees to ensure alignment with organizational standards. Foster a professional, compassionate, and efficient work environment that reflects the organization's mission and core values. Patient Experience & Service Excellence Oversee all front-desk operations to ensure consistent, high-quality patient service and communication. Maintain a welcoming and organized reception area that promotes a positive first impression. Monitor patient check-in/check-out processes and scheduling workflows to ensure efficiency and accuracy. Address and resolve patient concerns promptly and professionally, escalating issues when necessary. Administrative Operations Oversee daily administrative functions, including scheduling, supply management, and office maintenance. Coordinate and monitor staff schedules to ensure adequate coverage during operating hours. Review and approve time-off requests, manage workflow adjustments, and ensure coverage during absences. Maintain organized and compliant patient documentation and administrative records. Manage office supply inventory, vendor relationships, and expense tracking within budget guidelines. Communication & Collaboration Serve as the key communication link between the front office, clinical teams, and operations leadership. Communicate updates, policy changes, and expectations clearly to staff. Partner with clinical and administrative leaders to optimize patient flow and operational efficiency. Participate in leadership meetings and contribute to continuous improvement initiatives. Compliance & Safety Ensure compliance with all clinic policies, HIPAA regulations, and safety protocols. Maintain confidentiality and uphold professional standards in all patient and employee interactions. Monitor adherence to company procedures and participate in audits or corrective actions as needed. Qualifications Required: 3+ years of experience in office management, administrative coordination, or a related leadership role. Strong interpersonal and leadership skills with the ability to mentor and motivate a diverse team. Excellent organizational and problem-solving abilities. Proficient in Microsoft Office Suite and healthcare management software systems. Ability to multitask and manage competing priorities in a fast-paced environment. Preferred: Experience in a medical or healthcare setting. Familiarity with electronic health record (EHR) systems. Knowledge of medical scheduling, insurance verification, or billing processes. Key Competencies Leadership & Team Development Patient-Centered Service Communication & Collaboration Problem Solving & Critical Thinking Organization & Time Management Compliance & Confidentiality
    $30k-43k yearly est. 17d ago
  • Customer Service / Coffee And Cafe / Cleaning at JABBERS1

    Jabbers1

    Team manager job in Nampa, ID

    Job Description Jabbers in Nampa, ID is looking to hire individuals with a positive attitude and good work ethic to join our team. We are currently looking to add individuals that can work day shifts (9:30 am - 3 pm ... flexible) 2-3 times a week when the school year starts as well as employees that want a flexible schedule Monday - Sunday. We are also looking for individuals that can work one at least one shift 3-7:30 pm a week and one weekend shift (either a Saturday or Sunday). Multiple part-time positions available. $7.25/hr to start + tips - $10/hr to start + tips depending on availability, experience and hours worked a week. We are located on 1210 N Galleria Dr. which is in the Mall (with JcPennys off the Garrity Exit). Our ideal candidate is friendly, fun, attentive, punctual and reliable high school students, college students, individuals looking for a second job & individuals just wanting to work a few days a week. We are always flexible and will work around schedules. Responsibilities Checking in Customers Cooking in our Cafe Making Coffees & Espresso Drinks Monitoring, picking up and cleaning the Playground Answering phones Qualifications We will train. You just need to have a friendly attitude and a desire to be part of a fast-paced team. We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $7.3-10 hourly 28d ago
  • Regional Customer Complaint Lead

    Syngenta Seeds 4.6company rating

    Team manager job in Boise, ID

    At Syngenta Vegetable Seeds, we're passionate about helping people in the vegetable industry succeed and putting growers at the heart of all that we do. Our energies are focused on creating solutions that help them get more out of their crops, now and in the future. A commitment in every seed. We do this by protecting seed, bulbs, or small plant quality from the start to enable growers to achieve the highest yield potentials in their operations; continually investing in R&D to bring cutting-edge innovations to the market; and striving to make a real-world difference through more sustainable practices on farms, in shipping, and at the grocery store. Job Description At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, we are looking for a Regional Customer Complaint Lead in Boise, ID, to lead the complaint handling process for customer complaints for the Regional Vegetables Business. Accountabilities: Register and accurately file customer complaints in the Quality Management System, ensuring data integrity and completeness. Initiate and coordinate data collection activities to support root cause analysis and complaint resolution. Monitor the complaint settlement process at the case level, tracking progress toward resolution and defined improvement actions. Coordinate root cause analysis (RCA) efforts and provide improvement recommendations to relevant departments to initiate corrective action plans. Support and train local coordinators and stakeholders on the complaint handling process, ensuring consistent application across the region. Coach territory and local customer complaint coordinators in effective complaint management practices. Create awareness of the complaint handling process by organizing training sessions and providing management support to promote active complaint resolution. Provide functional support to local subject matter experts (SMEs) related to complaint handling procedures. Contribute to overall analysis of customer complaints to detect trends, track KPIs, and identify systemic issues. Report complaint trends, root causes, and improvement opportunities to functional leads and the Regional Commercial Vegetables Leadership Team. Actively review the complaint handling process and recommend opportunities for improvement to enhance efficiency and customer satisfaction. Support continuous quality improvements in business processes to strengthen Syngenta's position as a customer-focused, reliable, and compliant world-class supplier of vegetable seeds. Support the Legal department in court cases involving Regional Vegetables-supplied products by preparing technical defense reports in close cooperation with legal counsel. Represent the company in function-related external relations, providing expertise to lawyers, experts, insurance companies, and other stakeholders regarding complaint cases. Maintain compliance with internal and external regulations governing complaint management and quality standards. Support the Global Quality Organization in harmonizing and governing the global complaint handling process. Serve as an active member of the Global Vegetable QM Team, contributing to best practices and process standardization. Lead and facilitate the complaint handling process to ensure complaint cases are resolved efficiently and customer satisfaction is maintained. Qualifications Required: Fluent in English reading, writing, and speaking. Bachelor's level in work experience and/or education, preferably within a technical seeds discipline or Quality Management. Good knowledge of relevant genetic, physiologic, and pathologic aspects of vegetable products and applied detection techniques. Good horticultural knowledge of vegetable products and culturing methods. Good understanding of SAP MRP/ERP system (specifically quality-related modules: batch relation, stock overview, deliveries) and Microsoft Office applications. Additional Knowledge, Skills, Traits & Abilities: Ability to work with diverse cultures and in a cross-functional environment. Excellent interpersonal skills as well as strong analytical and process orientation. Strong team orientation. Good communication skills. Initiative-taking and continually looking for improvements; proactive attitude. Commercial awareness. Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 4A #LI-Hybrid
    $88k-110k yearly est. 12d ago
  • Office Manager

    Savatree LLC 4.0company rating

    Team manager job in Boise, ID

    Job Description Office Manager Salary: $57,000-$62,400 per year depending on experience As an Office Manager, your focus will be to lead, train, and support the sales and service team in the office. You and your team will respond promptly and professionally to client inquiries, as well as assist the sales force with marketing calls. In this position you oversee all aspects of daily office operations including invoicing, scheduling, data entry, as well as order and maintain all internal office equipment and supplies. You will support your specialists in the field by tracking and reporting on performance, while also supporting the corporate Human Resources team by completing all necessary employee paperwork during employment. What kind of person we're looking for: The desire to grow yourself, your team and your business 2 -5 years managing an office and staff Experience working with a sales team helpful but not required Associates degree or higher preferred Ability to work efficiently and effectively with little supervision Excellent organizational, verbal, and written communications skills Data entry and Microsoft Office proficiency Ability to work in fast-paced, high-volume environment An attitude to lead and support continuous improvement Must be authorized to lawfully work in the U.S. Why you might love working here: We have lots of training and developments opportunities and will support your continuing education in the industry You'll work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety We're collaborative, so you'll have the ability to connect and collaborate with people in your specialty field We offer a competitive salary and benefits, including matched 401(K), health care benefits, a flexible spending plan, paid time off and more You want to work in a company striving to ensure all employees are engaged Physical demands of this role: These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds. SavATree's mission is to take our passion for nature and keep this country's outdoors beautiful and flourishing. Through our comprehensive lawn and tree care, we work hard to make sure our customers have attractive, healthy and cared-for green spaces to enjoy. Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us. We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it's from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That's why we often say that when you work here, you thrive here. SavATree is an equal opportunity employer and a Drug Free Workplace
    $57k-62.4k yearly 6d ago
  • Call Center Manager

    Bath Concepts Independent Dealers

    Team manager job in Boise, ID

    Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR IsUiQI5ySR
    $32k-45k yearly est. 6d ago
  • Plumbing Office Manager

    Plumbing Solutions of Idaho 3.8company rating

    Team manager job in Meridian, ID

    Join Plumbing Solutions of Idaho in Meridian, ID as our next full-time Plumbing Office Manager! earns $26/hour. Reasonable hours: Monday through Friday from 8:00 AM to 5:00 PM. You will work in our Meridian office. This is a full-time, in-office position. Benefits: Health insurance HSA with company contributions Paid dental, vision, and life insurance EAP benefits 401(k) with matching Short-term disability Tuition reimbursement Paid Holidays and vacation Company events WHAT YOU'LL DO DAILY: As our Plumbing Office Manager, you will spend your day keeping our office running efficiently and ensuring every detail is handled. You will manage payroll and processing with accuracy, handle accounts receivable and accounts payable, and use ServiceTitan to help coordinate our operations. You will answer phones, provide support to team members, and make sure our processes stay on track. Every day, you will work closely with our staff, contributing to the strong culture and teamwork that make Plumbing Solutions of Idaho such a great place to work. What We Need From You: 1+ year(s) of ServiceTitan experience 1+ year(s) of bookkeeping or payroll experience Strong focus on teamwork and being a great culture fit Three or more years of relevant experience is a bonus. Any other accounting or bookkeeping experience is also a plus. MEET US: Over our 15+ years of service to our community, we have been recognized as a trusted name for in-home services. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! Come join our amazing team! APPLICATION MADE EASY: If you're ready to bring your administrative skills, attention to detail, and team spirit to Plumbing Solutions of Idaho, be our new Plumbing Office Manager. Apply today using our initial 3-minute, mobile-friendly application and take the first step toward joining our administrative team.
    $26 hourly 60d+ ago

Learn more about team manager jobs

How much does a team manager earn in Boise, ID?

The average team manager in Boise, ID earns between $38,000 and $149,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Boise, ID

$76,000
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