Team manager jobs in Boise, ID - 147 jobs

Lead with Purpose. Grow with Us. Join Saint Alphonsus Health System as our Pharmacy Operations Manager at the Saint Alphonsus Regional Medical Center, a Level 2 trauma center, where innovation meets compassionate care. This is your opportunity to lead a high-performing team. Why Boise? Nestled in the Treasure Valley, Boise is an attractive place to live with its high quality of life, with a strong blend of outdoor recreation with the Boise River flowing through and the foothills as a backdrop providing recreation for biking, boating, hiking, fishing and more. Boise boasts a vibrant cultural scene that includes performing arts, excellent culinary adventures, and a relatively affordable cost of living compared to other major cities. About Saint Alphonsus Saint Alphonsus Health System is a four-hospital, 714-bed, 100-clinic integrated network serving Idaho, eastern Oregon, and northern Nevada. As part of Trinity Health, one of the nation's largest Catholic not-for-profit health systems, we're committed to delivering exceptional care with a human touch. What You'll Do As the Pharmacy Manager, you'll oversee all aspects of inpatient pharmacy operations, ensuring safe, effective, and patient-centered medication management. You'll lead a talented team, support clinical excellence, and drive strategic growth-including the development of our new pharmacy space. Key Responsibilities: Lead daily operations of the inpatient pharmacy department Supervise and mentor pharmacists, technicians, and interns Ensure compliance with regulatory and accreditation standards (JCAHO, ASHP, 340B, etc.) Oversee formulary management and controlled substance reporting Collaborate on performance improvement and risk management initiatives Support onboarding, training, and professional development Step in to cover core pharmacist shifts as needed Requirements: Pharmacy Degree (BS or PharmD) and Idaho Pharmacist License required. 3+ years of hospital pharmacy experience (required). Inpatient leadership preferred. Strong interpersonal, organizational, and communication skills. A collaborative mindset and a passion for excellence in patient care. Why You'll Love Working Here Competitive compensation and full benefits package Opportunities for advancement within Saint Alphonsus and Trinity Health A mission-driven culture that values integrity, teamwork, and innovation Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

At Syngenta Vegetable Seeds, we're passionate about helping people in the vegetable industry succeed and putting growers at the heart of all that we do. Our energies are focused on creating solutions that help them get more out of their crops, now and in the future. A commitment in every seed. We do this by protecting seed, bulbs, or small plant quality from the start to enable growers to achieve the highest yield potentials in their operations; continually investing in R&D to bring cutting-edge innovations to the market; and striving to make a real-world difference through more sustainable practices on farms, in shipping, and at the grocery store. Job Description At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, we are looking for a Regional Customer Complaint Lead in Boise, ID, to lead the complaint handling process for customer complaints for the Regional Vegetables Business. Accountabilities: Register and accurately file customer complaints in the Quality Management System, ensuring data integrity and completeness. Initiate and coordinate data collection activities to support root cause analysis and complaint resolution. Monitor the complaint settlement process at the case level, tracking progress toward resolution and defined improvement actions. Coordinate root cause analysis (RCA) efforts and provide improvement recommendations to relevant departments to initiate corrective action plans. Support and train local coordinators and stakeholders on the complaint handling process, ensuring consistent application across the region. Coach territory and local customer complaint coordinators in effective complaint management practices. Create awareness of the complaint handling process by organizing training sessions and providing management support to promote active complaint resolution. Provide functional support to local subject matter experts (SMEs) related to complaint handling procedures. Contribute to overall analysis of customer complaints to detect trends, track KPIs, and identify systemic issues. Report complaint trends, root causes, and improvement opportunities to functional leads and the Regional Commercial Vegetables Leadership Team. Actively review the complaint handling process and recommend opportunities for improvement to enhance efficiency and customer satisfaction. Support continuous quality improvements in business processes to strengthen Syngenta's position as a customer-focused, reliable, and compliant world-class supplier of vegetable seeds. Support the Legal department in court cases involving Regional Vegetables-supplied products by preparing technical defense reports in close cooperation with legal counsel. Represent the company in function-related external relations, providing expertise to lawyers, experts, insurance companies, and other stakeholders regarding complaint cases. Maintain compliance with internal and external regulations governing complaint management and quality standards. Support the Global Quality Organization in harmonizing and governing the global complaint handling process. Serve as an active member of the Global Vegetable QM Team, contributing to best practices and process standardization. Lead and facilitate the complaint handling process to ensure complaint cases are resolved efficiently and customer satisfaction is maintained. Qualifications Required: Fluent in English reading, writing, and speaking. Bachelor's level in work experience and/or education, preferably within a technical seeds discipline or Quality Management. Good knowledge of relevant genetic, physiologic, and pathologic aspects of vegetable products and applied detection techniques. Good horticultural knowledge of vegetable products and culturing methods. Good understanding of SAP MRP/ERP system (specifically quality-related modules: batch relation, stock overview, deliveries) and Microsoft Office applications. Additional Knowledge, Skills, Traits & Abilities: Ability to work with diverse cultures and in a cross-functional environment. Excellent interpersonal skills as well as strong analytical and process orientation. Strong team orientation. Good communication skills. Initiative-taking and continually looking for improvements; proactive attitude. Commercial awareness. Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 4A #LI-Hybrid

Photronics is hiring! For more than 50 years, Photronics has been a global leader in photomask technology-powering the innovation behind smartphones, computers, automotive technology, and countless devices used every day. Our success is built on quality, collaboration, and the dedication of our people. Join us and be part of a company recognized for cutting-edge technology, exceptional service, and strong customer partnerships. We are seeking an experienced Manager, Manufacturing Engineering - Front End Processes to lead our Etch Process Engineering team and strengthen the performance, stability, and capability of our manufacturing operations. In this critical leadership role, you will drive process optimization, yield improvement, and equipment reliability while developing engineering talent and supporting long-term technology advancement. You will partner closely with Manufacturing, Maintenance, Quality, and Product teams to execute engineering projects, resolve complex process challenges, and implement continuous improvement initiatives that reduce defects, enhance stability, and improve fab flow. This role blends hands-on technical leadership with strategic direction and cross-functional collaboration. Location: Boise, Idaho (On-site; not open to remote) Key Responsibilities Lead, mentor, and manage a team of Etch Process Engineers, including performance management, development, and recruitment. Oversee daily engineering operations to ensure optimal fab flow, yield performance, and equipment metric attainment. Plan, coordinate, and execute engineering projects to meet schedule, quality, and budget targets. Collaborate with cross-functional partners to align engineering efforts with business goals and production needs. Drive continuous improvement initiatives focused on defect reduction, process stability, and productivity. Develop, implement, and maintain engineering standards, best practices, and documentation. Manage resource allocation and workload balancing to maximize team efficiency and engagement. Identify and integrate new technologies, tools, and methods that enhance process capability and engineering efficiency. Lead technical risk assessments and ensure compliance with applicable safety, quality, and regulatory requirements. Monitor, analyze, and report on critical process metrics including yield, quality, throughput, and tool reliability. Communicate project status, risks, and opportunities to senior leadership and stakeholders. Foster a culture of collaboration, learning, and operational excellence within the engineering team. Perform other responsibilities as assigned. Travel: Less than 10% domestic and/or international. Qualifications Knowledge, Skills & Abilities Strong understanding of etch process mechanics, semiconductor tooling, and core engineering principles. Proficiency with statistical and analytical tools for root-cause analysis and process optimization. Strong communication, collaboration, and customer service skills. Ability to prioritize and manage multiple tasks with high attention to detail in a fast-paced environment. Ability to identify issues, escalate appropriately, and drive timely resolution. Adaptability to evolving technologies, requirements, and production demands. Proficiency in Microsoft Office applications. Proven ability to identify and implement continuous process and system improvements. Experience 5+ years of engineering experience and 2-3 years in a leadership or management role preferred. Demonstrated success leading or collaborating within technical teams to resolve complex process engineering challenges. Experience in semiconductor process engineering, lithography, etch, or patterning preferred. Hands-on experience in cleanroom or fabrication environments troubleshooting equipment and process issues. Experience driving cross-functional improvement initiatives with measurable results. Strong track record of achieving operational and technical objectives while building strong working relationships across all levels. Education Bachelor's degree in Engineering, Physics, Chemistry, Material Science, or a related technical field required. Compensation & Benefits Competitive salary + bonus potential Comprehensive health, dental, and vision insurance 401(k) with company match Generous PTO and paid holidays Career development and training opportunities Collaborative, inclusive workplace culture Equal Opportunity Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members' disabilities and religious beliefs or practices. Agency Notice Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.

Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning. They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success. Responsibilities: Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where required. Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team. Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition. Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues. Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes. Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations. Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.). Required Skills: Familiarity with insurance and/or investment management market concepts a plus. Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences. Experience managing people or demonstrated success mentoring and coaching more junior colleagues. Experience delivering measurable KPIs weekly and monthly in prior roles. Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred. Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables, VBA, etc.). Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Education and Experience: Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field. 4+ years of directly applicable experience (reconciliation, accounting, or finance).

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Job Title: Guest Experience Manager Pay: $17-19 per hour, plus bonuses based on sales goals (to be discussed) Type: 30-35 hours per week As the Guest Experience Manager, you will be a key player in driving membership sales and creating a welcoming, results-oriented environment across our two Elements Massage studios. You will be responsible for meeting and exceeding monthly membership goals by engaging with new clients, encouraging rebookings, and ensuring every interaction highlights the benefits of regular services through our Wellness Program. This role is ideal for someone who is experienced in sales, self motivated, and wants to continue to cultivate our empowering sales and wellness culture. Key Responsibilities: Sales & Membership Growth: Proactively engage and reach out to clients to drive membership sales, meet individual and team targets, and achieve conversion goals. Client Relationship Building: Foster relationships with clients by understanding their wellness needs and educating them on the benefits of membership. Resolving any guests complaints and/or concerns and escalating to senior management if needed. Goal Setting & Tracking: Collaborate with studio management to set monthly sales goals, track progress, and implement improvement strategies as needed. Sales Coaching & Team Support: Provide a high-energy presence at the front desk, assisting with client check-ins, scheduling, and other administrative tasks (shift coverage, roleplaying, leading monthly meetings) Assist in training, onboarding, and mentoring front desk team members in effective sales techniques and strategies to increase overall studio sales. Maintain and assist with fostering a professional and positive work atmosphere within the studios. Ensure that all staff are consistently following protocols and service standards. Encourage staff to roll out “red carpet” service to all new and existing clients each visit. Monitor punctuality and communicate directly with the front desk and service providers if they are running late, not following the Service Path, or not completing all studio side work before they leave their shift along with communicating any patterns or unresolved issues to the Management team. Reporting & Analysis: Prepare and present regular reports on sales performance, identifying trends, opportunities, and areas for growth. Qualifications: Proven experience in sales, ideally in a service-based industry (e.g., wellness, fitness, hospitality). High-energy and positive attitude with a strong focus on customer service. Self-motivated and goal-oriented with the ability to work independently and within a team. Excellent communication and interpersonal skills. Proficiency with point-of-sale software or CRM systems is a plus. (Mindbody preferred) Passion for wellness and knowledge of massage benefits is a bonus. Compensation and Benefits: Competitive base pay of $17-19/hour plus monthly sales bonuses Opportunity for growth within the company Health/dental/vision insurance Retirement Plan (Simple IRA)- we match up to 3% of your contribution Vacation/Sick Pay Flexible Schedule - open availability required (to be discussed upon offer) One monthly massage or facial session at each studio Please contact Michelle at ************** or ******************************* for more information or schedule an interview! We look forward to welcoming a passionate, driven individual to our team! This person also must be willing to split time between our two studios in Meridian and Boise .

Job Description Plumbing Solutions of Idaho is seeking a qualified full-time Office Manager to join our team in Meridian, ID. This administrative position offers the opportunity to contribute to a company that values professionalism, teamwork, and a strong workplace culture. This administrative position earns $26/hour. The Office Manager will work Monday through Friday, 8:00 AM to 5:00 PM in our Meridian office. This is a full-time, on-site position. Our benefits: Health insurance HSA with company contributions Paid dental, vision, and life insurance EAP benefits 401(k) with matching Short-term disability Tuition reimbursement Paid Holidays and vacation Company events YOUR DAY-TO-DAY AS OUR OFFICE MANAGER In this Office Manager role, you will oversee payroll and processing, ensuring accuracy and timeliness. You will manage accounts receivable and accounts payable, maintaining accurate financial records. You will utilize ServiceTitan to support office and operational functions, while also answering phones and assisting team members as needed. Your day will involve working closely with colleagues, contributing to a cooperative and team-oriented environment, and ensuring office processes operate effectively. Here's what we need from you: 1+ year(s) of ServiceTitan experience 1+ year(s) of bookkeeping or payroll experience Strong focus on teamwork and being a great culture fit Three or more years of relevant experience is a bonus. Any other accounting or bookkeeping experience is also a plus. WHY CHOOSE US? For more than 15 years, we've proudly served our community and earned a reputation as a trusted name in in-home services. We work hard to maintain that trust by going above and beyond for our clients and delivering results that reflect our long-standing commitment to quality. Our team is made up of dependable, skilled professionals who are friendly, welcoming, and always ready to help. We enjoy a family-oriented culture where teamwork is second nature, and we make it a priority to recognize and reward great performance. Along with excellent benefits and perks, we provide a supportive environment where our employees can thrive. Join us and be part of something great! If you are ready to bring your organizational and administrative skills, we encourage you to apply. Submit your information today through our initial 3-minute, mobile-friendly application to be considered for this opportunity.

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Support Services Team Leader to join our team in Meridian, ID. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives". Work Schedule: M-F 10am-6:30pm Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities * Assist in the supervision of the day to day operations of the Department Name department * Help lead the team in their daily processes and procedures * Assist with preparation of laboratory specimens for analysis and testing * Oversee routing of specimens to their respective prep areas * Encourage process improvements and best practices * Perform quality assurance checks to ensure efficiency and accuracy * Resolve any production errors as requested by management * Research and resolve any production errors while escalating when necessary * Engage in continuous process and service level improvements * Perform quality assurance checks to ensure efficiency and accuracy * Responsible for enforcing and managing policies and procedures * Perform administrative duties as needed Job Requirements * High school diploma or equivalent * Associates degree or higher is preferred * 3 years of relevant experience; preferably in a clinical laboratory * Prior leadership experience is a plus * Familiarity with laboratory operations as well as policies and procedures is preferred * Strong computer skills and working knowledge of Microsoft Office * Excellent communication skills; both written and verbal * High level of attention to detail with strong organizational and prioritization skills * Strong critical thinking skills with the ability to make decisions in a fast paced environment * Ability to handle the physical requirements of the position If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

The Office Manager at One Love Agency plays a key role in supporting the day-to-day operations of the agency, ensuring that the office runs efficiently and that all administrative tasks are completed in a timely and organized manner. This position is crucial for maintaining smooth communication, managing office supplies, assisting with scheduling, and supporting both clinical and non-clinical staff. Key Responsibilities: 1. Administrative Support: ● Perform general office duties such as answering phones, responding to emails, and managing client inquiries. ● Assist with scheduling appointments and coordinating meetings for clinical staff. ● Maintain office files, ensuring they are organized, up-to-date, and confidential in accordance with HIPAA regulations. ● Process incoming and outgoing mail and packages. 2. Client Intake and Support: ● Manage client intake processes, including gathering necessary documentation and information. ● Schedule client appointments and ensure timely reminders are sent. ● Support clients with general questions, directing them to appropriate staff as needed. ● Monitor client wait times and ensure a welcoming, professional atmosphere. 3. Office Supplies and Equipment: ● Track inventory of office supplies and reorder as needed. ● Coordinate maintenance and repairs for office equipment, including phones, computers, and copiers. 4. Billing and Financial Management: ● Assist with billing processes, ensuring proper documentation for insurance claims. ● Process payments, track billing, and follow up on unpaid invoices as directed by the finance team. ● Maintain financial records for the agency in collaboration with the finance department. 5. Staff Support and Coordination: ● Assist staff with administrative tasks as needed to ensure smooth operations. ● Organize training sessions, workshops, or team meetings as directed. ● Support the onboarding process for new hires by preparing necessary documents and providing orientation. 6. Data Entry and Reporting: ● Maintain and update client records in the agency's electronic health record (EHR) system. ● Generate reports as needed for clinical, financial, and administrative purposes. ● Ensure all data is accurately entered and maintained in compliance with agency policies. 7. Compliance and Quality Assurance: ● Ensure office operations are in compliance with agency policies and regulatory standards. ● Assist with preparing for audits or reviews, ensuring necessary documentation is available. ● Support staff in adhering to confidentiality policies and maintaining HIPAA compliance. 8. Other Duties: ● Assist with special projects as needed, such as community outreach or marketing efforts. ● Provide general office support during peak times or when other staff are unavailable. Required Qualifications: ● High school diploma or equivalent (Associate's or Bachelor's degree preferred). ● At least 2 years of experience in office management, preferably in a healthcare or mental health setting. ● Strong organizational skills and attention to detail. ● Excellent written and verbal communication skills. ● Ability to manage multiple tasks and prioritize effectively. ● Proficient in Microsoft Office Suite (Word, Excel, Outlook). ● Experience with electronic health record (EHR) systems preferred. ● Strong interpersonal skills and the ability to work collaboratively with diverse teams. ● Knowledge of HIPAA regulations and confidentiality requirements. Preferred Qualifications: ● Previous experience in a mental health agency or healthcare setting. ● Experience with billing and insurance claims. ● Knowledge of mental health services and terminology. ● Ability to handle sensitive and confidential information with discretion. Physical Requirements: ● Ability to sit or stand for extended periods. ● Occasional lifting of office supplies or files (up to 25 lbs). ● Ability to work in a fast-paced environment with occasional stress. Work Environment: ● Fast-paced, client-facing office environment. ● Regular office hours with occasional evening or weekend hours based on the agency's needs. Compensation: ● Competitive salary based on experience and qualifications. ● Benefits package available (health insurance, paid time off, etc.). To apply please submit your resume and cover letter through job board. We are excited to review your application and discuss the opportunity to join our team in providing quality mental health care to the community. Please note that only shortlisted candidates will be contacted for further steps in the selection process. Compensation: $20.00 - $25.00 per hour Are you interested in working with an industry leading mental health provider? At One Love Agency we are always looking for talented individuals to join our rapidly growing team at all levels Founded in 2012, One Love Agency is family owned and locally operated. Born from personal experience and with a mission to instill hope, One Love now provides general therapy, case management, community based rehabilitation, peer support, and payee services. From this extensive experience and diverse team, we are able to deliver collaborative and holistic care tailored to each client's needs.

Job Description Jabbers in Nampa, ID is looking to hire individuals with a positive attitude and good work ethic to join our team. We are currently looking to add individuals that can work day shifts (9:30 am - 3 pm ... flexible) 2-3 times a week when the school year starts as well as employees that want a flexible schedule Monday - Sunday. We are also looking for individuals that can work one at least one shift 3-7:30 pm a week and one weekend shift (either a Saturday or Sunday). Multiple part-time positions available. $7.25/hr to start + tips - $10/hr to start + tips depending on availability, experience and hours worked a week. We are located on 1210 N Galleria Dr. which is in the Mall (with JcPennys off the Garrity Exit). Our ideal candidate is friendly, fun, attentive, punctual and reliable high school students, college students, individuals looking for a second job & individuals just wanting to work a few days a week. We are always flexible and will work around schedules. Responsibilities Checking in Customers Cooking in our Cafe Making Coffees & Espresso Drinks Monitoring, picking up and cleaning the Playground Answering phones Qualifications We will train. You just need to have a friendly attitude and a desire to be part of a fast-paced team. We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team members and contribute to strategic planning, hiring decisions, team structure, and succession planning. They collaborate with cross-functional internal teams to identify areas for process optimization, implement best practices, and drive operational excellence within the Client Servicing division. They lead from the front by building and maintaining strong relationships with clients, playing a critical role in daily client success. Responsibilities: Monitors the teams' delivery to the client, allocating work, ensuring quality delivery, and providing team level training or knowledge management where . Owns the preparation and execution of regular 1-on-1s and biannual performance management reviews; identifies and facilitates learning and career growth opportunities for the team. Designs, implements, and tracks quantitative and qualitative metrics to measure the success of projects, people, and processes; key success metrics include NPS, CSAT, CEM, SLA delivery, Retention, ESS, Gross Margin, Client Churn, Automation improvements, and employee attrition. Leads SteerCos and client relationship reviews, whilst also acting as a confident, knowledgeable, and patient escalation point for any client issues. Helps build a differentiated offering by strategies with product management and development teams to improve our client offering, operational tooling, supporting sales efforts, develop repeatable and scalable processes. Ensures the seamless transition of newly onboarded clients into steady-state client servicing operations. Make use of tooling to monitor and drive team performance (Salesforce, Workday, Power BI, etc.). Required Skills: Familiarity with insurance and/or investment management market concepts a plus. Ability to communicate information clearly, concisely, and confidently in written and verbal contexts, including small and large group settings for both internal and external (client-facing) audiences. Microsoft Excel (VLookUp, SUMIF, Pivot Tables, VBA, etc.). Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Education and Experience: Bachelor's degree in Accounting, Finance, Business, Mathematics, Sciences, or related field. 7+ years of directly applicable experience (reconciliation, accounting, or finance). 2+ years demonstrated success in a people manager role. Experience delivering measurable KPIs weekly and monthly in prior roles. Experience working in the finance or FinTech industry, with a knowledge of investment accounting or investment operations preferred.

Plumbing Solutions of Idaho is seeking a qualified full-time Office Manager to join our team in Meridian, ID. This administrative position offers the opportunity to contribute to a company that values professionalism, teamwork, and a strong workplace culture. This administrative position earns $26/hour. The Office Manager will work Monday through Friday, 8:00 AM to 5:00 PM in our Meridian office. This is a full-time, on-site position. Our benefits: Health insurance HSA with company contributions Paid dental, vision, and life insurance EAP benefits 401(k) with matching Short-term disability Tuition reimbursement Paid Holidays and vacation Company events YOUR DAY-TO-DAY AS OUR OFFICE MANAGER In this Office Manager role, you will oversee payroll and processing, ensuring accuracy and timeliness. You will manage accounts receivable and accounts payable, maintaining accurate financial records. You will utilize ServiceTitan to support office and operational functions, while also answering phones and assisting team members as needed. Your day will involve working closely with colleagues, contributing to a cooperative and team-oriented environment, and ensuring office processes operate effectively. Here's what we need from you: 1+ year(s) of ServiceTitan experience 1+ year(s) of bookkeeping or payroll experience Strong focus on teamwork and being a great culture fit Three or more years of relevant experience is a bonus. Any other accounting or bookkeeping experience is also a plus. WHY CHOOSE US? For more than 15 years, we've proudly served our community and earned a reputation as a trusted name in in-home services. We work hard to maintain that trust by going above and beyond for our clients and delivering results that reflect our long-standing commitment to quality. Our team is made up of dependable, skilled professionals who are friendly, welcoming, and always ready to help. We enjoy a family-oriented culture where teamwork is second nature, and we make it a priority to recognize and reward great performance. Along with excellent benefits and perks, we provide a supportive environment where our employees can thrive. Join us and be part of something great! If you are ready to bring your organizational and administrative skills, we encourage you to apply. Submit your information today through our initial 3-minute, mobile-friendly application to be considered for this opportunity.