Clinical Team Leader- PICU- Full Time
Team Manager Job 49 miles from Burlington
Facility:Dayton Children's - Main CampusDepartment:Pediatric Critical Care TeamSchedule:Full time Hours:36Job Details:The Clinical Team Leader identifies the procedures, processes, and patient care to be accomplished during the work period, as well as the resources that will be required to safely carry out the work of the unit in collaboration with the unit and organizational leadership teams. The Clinical Team Leader distributes the work of the unit in a manner that makes the best use of available resources, both personnel and material, and which take into account the knowledge, skills, and abilities of those persons who will be integral to the patient care process. The Clinical Team Leader provides ongoing coordination of work and resources as necessary to meet changing requirements in the work environment. On an ongoing basis, the Clinical Team Leader evaluates individual and collective outcomes of the patient care provided during their shift, compares patient care delivery to accepted standards, adjusts assignment of resources as necessary, and reports changing needs and outcomes to the health care staff. Because the Clinical Team Leader observes patient care delivery and outcomes as provided by coworkers, the Clinical Team Leader may be asked to contribute observations to individual employee evaluations, suggest competency evaluations, or to advise and educate fellow staff. These functions of the Clinical Team Leader should not, however, be constructed as supervisory in the sense of exercising control regarding employment decisions. The Clinical Team Leader is accountable for overall operation of an assigned unit during a specific time period but is not solely or personally responsible for the selection or discharge of employees of the health care facility. The Clinical Team Leader also serves as a Safety Coach on the unit promoting utilization of Hospital Acquired Condition Prevention and other Safety promotion behaviors.
Department Specific Job Details:
The Pediatric Intensive Care Unit (PICU) at Dayton Children's provides the highest level of care for children with a critical illness or injury . With our low nurse-to-patient ratio, each patient receives personalized and attentive care. Most patient rooms in the PICU are private and are equipped with advanced technology .
FULL TIME NIGHT SHIFT 7p-7a
#Talroo #WayUp
Education Requirements:
Bachelors: Nursing (Required)
Certification/License Requirements:
[Lic] RN: Registered Nurse (RN) - Ohio Board of Nursing, CPR: Cardio-Pulmonary Resuscitation - American Heart Association, NRP: Neonatal Resuscitation Program - American Academy of Pediatrics, PALS: Pediatric Advanced Life Support - American Heart Association
Customer Experience Manager
Team Manager Job 13 miles from Burlington
Build your Career with an Industry Leader
LSI's heritage spans more than 40 years, beginning in 1976 when the company was founded. The company employs about 1,900 people at 16 manufacturing plants in the U.S. and Canada and we continue to grow. Headquartered in Greater Cincinnati Ohio, LSI is a publicly held company traded on the NASDAQ Stock Exchange under the symbol LYTS. We manufacture commercial lighting solutions, advanced graphic and image solutions, digital and retail display solutions.
We are looking for a Customer Experience Manager, to support our team at our corporate location in Cincinnati, Ohio.
SUMMARY
Primarily responsible for providing LSI customers with the best experience in the industry, the commercially focused Customer Experience Manager will enable LSI to become the easiest manufacturer to work with in the vertical markets we serve. This role will maintain, and continuously improve, customer service levels for all internal and external LSI customers (Manufacturer's Representatives, Sales Agents, Distributors, Sales and other LSI Employees) by utilizing in-depth knowledge of processes, products, programs and resources within the Customer Service Department. The Customer Experience Manager will manage, lead and train Customer Service Representatives and Order Entry Specialists. In addition, this role has the potential to grow to oversee Customer Service “best practice” implementation across other LSI business units.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Establish and maintain the mission of Customer Service at LSI.
Develop, document, implement and execute Customer Service Department processes. Utilize best-in-class concepts including workflow and case management. Process areas include, but are not limited to:
Order entry
Order management and maintenance
Customer support and issue resolution
Phone, email and other communication etiquette
Usage of online collaboration tools & business applications
Post-sales actions (add-on orders, replacement items, return authorizations, etc.)
Program/project management
Commission calculation
Cooperate and collaborate with the Field Service team as necessary to support post-sales/installation issues.
Monitor programs and procedures to ensure on-time shipment.
Establish and measure performance standards & targets including, but not limited to:
Order entry duration
Order entry accuracy
Warranty claims due to CSR / Order Entry issues
Order acknowledgement timing
Duration to return correspondence
First call resolution percentage
Customer satisfaction
Compliance (internal audit and SEC/SOX requirements)
Coach team members to achieve targets and develop performance plans when not at target levels. Determine the training requirements & agenda for department members. Utilize performance targets in annual personnel evaluations.
Collaborate on employment decisions.
Provide feedback to leadership in the form of measurable KPI's supplied in “scorecard” or dashboard manner. Provide “voice of the customer” identifying key successes and areas for improvement.
Continuously learn customer service, sales and supervisory procedures & practices and trends in the industry (artificial intelligence, automation, etc.).
Assist the team to monitor and troubleshoot high-priority orders.
Perform other related duties as assigned.
ESSENTIAL SKILLS AND EXPERIENCE
Skills:
Leadership: a demonstrated ability to lead people and get results through others.
Planning: ability to anticipate & adjust to changes in business conditions and plan over a 3-9 month time span (resources, investments, budget, workforce requirements, etc.).
Prioritization: the ability to organize and manage multiple priorities by determining value-add of each potential activity.
Conflict Resolution (external and internal)
Critical thinking and problem solving
Communication: clearly articulate key points and ensure team members are operating with the same information.
Experience:
Customer service roles within manufacturing or other industrial environments.
Track record of increasing responsibility.
Customer service system.
Employee training and development.
10+ years of relevant experience.
BENEFICIAL SKILLS AND EXPERIENCE
Experience configuring/maintaining case management systems (Salesforce Service Cloud, ServiceNow, ZenDesk, etc.) highly preferred.
Experience in multi-channel sales environments (direct, agency, distribution, etc.).
Multi-lingual (Spanish).
Well-developed business acumen.
Ability to multi-task and handle numerous assignments simultaneously.
Self-motivated, excellent problem-solving abilities.
Advanced computer skills.
Experience with J.D. Edwards EnterpriseOne environment is a plus.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education: Bachelor's degree or equivalent education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Applications, including Excel.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit and use hands to type, use a mouse/keyboard, etc.
The employee is frequently required to reach with hands and arms and talk or hear.
The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision and ability to adjust focus. Must have ability to focus vision between computer monitor and hard copy.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most of the job duties will be carried out in an office environment.
While performing the duties of this job, the employee will occasionally be required to visit the manufacturing operations.
The noise level in the work environment is usually moderated
Benefits:
401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off
EEOC:
LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Import/Export Operations Customer Service
Team Manager Job 8 miles from Burlington
Responsible for coordinating the export/import operational activities of the branch office maintaining competitiveness. Handle and coordinate customer demands working cooperatively with Sales and the Branch Manager.
Duties & Functions
• Generate air or ocean bills of lading and supporting export documentation to insure freight can be exported.
• Contact trucking companies to arrange for pickup of customers freight.
• Receive freight in warehouse and perform TSA safety checks.
• Label freight for export.
• Contact air and ocean carriers to book export shipments.
• Close consolidations.
• Review procedures and implement TSA safety regulations as developed by the Head Office.
• Arrange for import documentation pickup at the airlines.
• Review immediate Transport documents for US Customs.
• Contact outside Customs Brokers to coordinate that import freight is cleared in a timely manner.
• Correspond with NNR Japan and other overseas agents.
• Provide the customer with quotations when sales staff is not present.
• Provide the sales staff with market research.
• Generate proposals for the sales staff.
• Assist sales staff with correspondence, faxes, etc.
• Contact present customers who have not shipped regularly to determine shipping status.
• Contact import customers to relay arrival information.
• Assist with the collection of customer accounts.
• Conduct telephone sales to prospective customers.
• Update airline rates for sales department files.
• Contact customers following sales to ensure ongoing customer satisfaction, provide flight details, maintain and review letters of credit and resolve any complaints.
• Set up and maintain customer files.
• Perform other duties as requested by management.
QUALIFICATION STANDARDS
Education & Experience:
• Minimum requirement High School diploma or GED.
• Thorough knowledge in international freight forwarding operations both Air and Ocean.
• Proficient with Microsoft Office applications.
• Forklift safety certification.
• Ability to use basic math skills to calculate freight, storage, duty and other charges.
Physical requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
Contract Surety Claims Manager/Senior Contract Surety Claims Manager
Team Manager Job 13 miles from Burlington
Great American's Bond Division has been underwriting surety and fidelity bonds for over 90 years. Great American is known for expert underwriting, solid financial strength, market leadership and creative solutions to all bonding needs. With a highly diverse product line, Great American is one of the top surety companies in the United States.
Our Claims division is looking for a Contract Surety Claims Manager/Senior Contract Surety Claims Manager to join the claims team in their headquarters in Cincinnati, OH. The successful candidate is expected to be work in the Cincinnati office full-time.
Essential Job Functions and Responsibilities:
Handles Contract Surety claims of high complexity/exposure as well as supervises direct reports' activities within the Bond Claims department. Shall both directly handle and supervise direct reports as to:
Investigates, evaluates and adjusts Contract Surety claims:
Reviews and evaluates coverage and/or liability.
Secures necessary information (i.e., reports, bonds, credit limits, policies, appraisals, releases, statements, contracts or other documents) to assist in the investigation of claims.
Retains and directs approved consultants and outside counsel. Responsible for maintaining cost controls and overseeing the work of outside counsel.
Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.
Establishes and maintains proper loss, salvage and subrogation reserves.
Prepares periodic claims reports and financial evaluations.
Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
Ensures that claims payments are issued in a timely and accurate manner.
Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
Manage and advise a team of Adjusters on involved cases and extend settlement authority to Adjusters as necessary after reviewing case files.
May establish reserves and make recommendations to Senior Management on cases exceeding personal authority.
Participates in management administration functions, such as SOX (Sarbanes Oxley) Compliance, SOX Testing, Budget Analysis, and Budget Preparation.
Prepares analytical reports, including Exposure Analysis, Re-Insurance and Pricing Treaty.
As directed, may assist Underwriting, Marketing, Risk Management, and Loss Prevention with projects, including evaluating potential new business.
Ensures that the team meets performance targets.
Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.
Performs other duties as assigned.
Job Requirements
Education: Bachelor's Degree or equivalent experience.
Field of Study: Business, Liberal Arts, Finance or a related discipline.
Experience: Generally, 5 to 10 years of related experience
Office Manager
Team Manager Job 13 miles from Burlington
Are you a skilled leader with a passion for organization, teamwork, and delivering excellent customer service? Join our team as the Office Manager at Scherzinger Pest Control, a trusted, family-owned pest control business dedicated to serving our local community.
About Us
We've been providing reliable and high-quality pest control services for over 90 years and pride ourselves on creating a friendly, family-first atmosphere for both our customers and employees. We're growing, and we're looking for an Office Manager to oversee our call center and administrative team, ensuring smooth daily operations.
Key Responsibilities
As our Office Manager, you'll play a crucial role in keeping our office running efficiently. Responsibilities include:
Leading and managing the call center and administrative staff to ensure excellent customer service and smooth workflows.
Overseeing scheduling, dispatching, and customer inquiries to optimize operational efficiency.
Training, mentoring, and developing staff to meet performance goals.
Ensuring adherence to company policies, procedures, and service standards.
Managing administrative tasks such as invoicing, reporting, and record-keeping.
Monitoring performance metrics and implementing improvements to increase productivity and customer satisfaction.
Handling employee schedules, conducting regular team meetings, and fostering a positive work environment.
What We're Looking For
The ideal candidate will:
Have proven experience in office management, team supervision, or a related leadership role.
Be a strong communicator with excellent problem-solving and organizational skills.
Thrive in a fast-paced environment while maintaining attention to detail.
Possess a customer-focused mindset and the ability to juggle multiple priorities.
Have proficiency in office software and CRM systems (pest control industry experience is a plus but not required).
Demonstrate a commitment to teamwork and fostering a positive workplace culture.
Why Join Us?
Work with a close-knit, supportive team that values your contributions.
Enjoy opportunities for growth and professional development.
Be part of a local business that treats its employees like family.
Competitive salary and benefits package, including paid time off, health insurance, 401K employer match, and more.
Premium Team Supervisor, Great American Ball Park
Team Manager Job 13 miles from Burlington
The opportunity
Delaware North Sportservice is hiring seasonal Premium Team Supervisors to join our team at Great American Ball Park in Cincinnati, Ohio. As a Premium Team Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay $15.00 - $15.00 / hour
Information on our comprehensive benefits package can be found at **********************************************
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
Oversee inventory and estimates of food and beverage costs
Schedule all front of house suite team members for events
Assist with the hiring, training, and development of suite team members
Review financial information and monitor budgets to ensure efficient operations
Inspect suites, kitchen, and storage areas to ensure that health and safety regulations are adhered to
More about you
Minimum of 2 years of previous hospitality and high-volume dining experience required
Strong knowledge of food and wine
Basic knowledge of cost control measures and profit and loss
Ability to problem solve and operate in a fast-paced environment
Ability to work flexible hours, including nights and weekends
No college degree required
Physical requirements
Standing and walking for entire length of shift
Ability to lift up to 50 pounds
Shift details
Day shift
Evening shift
Holidays
Weekends
Event based
Who we are
Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$15.00 - $15.00 / hour
Dental Office Manager
Team Manager Job 37 miles from Burlington
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $55000 - $60000 / year
3 Different Incentive Opportunities
-Report Card- Up to $300
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
***Paid like the owner based on profit
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Manager of Restaurant Operations
Team Manager Job 13 miles from Burlington
General Manager
About the Company - The Connor Group General Managers are considered the "quarterbacks" of our business, and the driving force behind our success. You would be responsible for motivating your team and holding them accountable, delivering exceptional customer experience, and maintaining profitability at your property.
What you get:
Exceptional base compensation determined by skillset and experience
Performance based bonuses - average $50k-$60k per year
Outstanding 401(k) program with company match up to 9%
Medical and dental premiums 100% paid day one for employee and family
Holidays and paid time off
Structured schedule - 50-55hrs/week, weekend availability required.
Ability to earn an equity ownership in the company through The Connor Group's partnership program - projected to be worth more than $2 million in 20 years.
What you'll do:
Manage and motivate your team while holding them highly accountable.
Effectively manage bill-pay, expense control, and full P&L statement.
Manage your maintenance team, coordinating work orders and apartment turns.
Own all aspects of sales management - Traffic Building, New Rentals, and Renewals.
Manage your sales team by selling alongside them.
Master operational systems and processes.
Deliver excellent customer service.
What we're looking for:
Top-performers with a proven track record or results
Enjoy selling and Driving results thorough your team?
Have accountability conversations with your team to help them grow within the organization.
Hands on, shoulder-to-shoulder with your team.
Thrive on direct feedback, resilient and solution-oriented.
Assertive leader with a passion for developing others.
Motivated and excel in a reward and recognition culture.
What's Great About The Connor Group- Giving back to the Community
Do work that makes a real, measurable difference in the community. Through The Connor Group Kids & Community Partners, our associates provided $139 MILLION in value to under-resourced communities last year, just by doing their jobs at a high level.
Learn more and visit us at
careers.connorgroup.com/property-managers
Operations Manager
Team Manager Job 13 miles from Burlington
At streetpops the Operations Manager plays a crucial role in overseeing the day-to-day activities of production, sales, customer service, and logistics. Their responsibilities ensure smooth business operations and contribute to the growth and efficiency of the company. Below are the typical responsibilities for our operations manager. The manager may be asked to perform additional tasks as they arise.
Job Duties:
1. Production Management
- Oversee Popsicle Production, Quality Control, Inventory Management, Health and Safety Compliance
- Keep SOPs for all operational aspects up to date
- Source Ingredients
- Schedule Production Calendar
ServeSafe Manager & Allergen Compliance is a plus to have, but we will provide access to certification if needed
2. Event and Catering Management
- Complete event applications, contracts, and payment processes within deadlines
- Maintain a detailed google calendar of upcoming events, including key dates, deadlines, and logistical requirements including any flavors that were promised
- Coordinate transportation, inventory, staff schedules, and equipment needs for events
- Ensure all permits, insurance, and compliance requirements are in place for participation
- Establish and maintain relationships with event organizers to secure prime booth locations and negotiate terms
- If necessary, manage on-site operations, including inventory display, storage, and customer interactions
- Respond promptly to inquiries from potential clients, franchisees, or partners
- Develop and execute a follow-up strategy for catering orders, fundraising and events, including email campaign, phone calls, and personalized outreach
- Evaluate the success of events based on sales, leads, and brand exposure. Recommend/record adjustments for future participation
- order event supplies as needed
- Serve as an advocate for streetpops. Develop and manage relationships with other organizations that support streetpops activities (i.e. Cincinnati Health Department, local businesses, Chamber of Commerce, Cincinnati Food Truck Association, local universities, etc.)
- Identify and apply to new and relevant events such as local festivals, farmers' markets, and corporate opportunities that align with brand goals
3. Staff Management
- Hiring, Training, Scheduling, Development, Performance Monitoring and Staff Motivation
4. Financial Oversight
- Invoicing for wholesale orders, catering, or events, and follow up on outstanding payments
- Develop and monitor budgets for production, events, staffing, and marketing, ensuring that costs are controlled and aligned with business goals
- Managing ingredient costs, labor, and event-related expenses
- Track the financial performance of products and events adjusting to increase profitability
5. Logistics and Supply Chain Management
- Oversee the distribution of popsicles to retail partners, event venues, and direct customers
- Work with suppliers and distributors to ensure smooth operations from sourcing raw ingredients to getting the finished products into customers' hands
- Ensure proper packaging and storage of popsicles to maintain freshness and quality, including freezer management and shipping logistics
6. Reporting and Data Management
- Maintain operational data, such as production volumes, sales figures, inventory levels, and event performance, providing regular reports to senior management
- Ensure that all necessary licenses, certifications, and compliance documentation are kept up to date for the kitchen and the vehicles
- Use data and feedback to identify areas for process improvement or product innovation
7. Crisis Management and Problem Solving
- Issue Resolution, Event Troubleshooting
- Manage unexpected issues such as equipment & vehicle malfunctions, supply chain disruptions, or public relations challenges
8. Sales and Business Development
- Develop and manage relationships with wholesale accounts
- Coordinate large orders for corporate events, weddings, or private parties
- Identify and pursue new markets for the business
- Develop sales strategies to increase revenue
9. Local Marketing and Branding Support
- Work closely with the marketing team to support campaigns that raise awareness of the streetpops brand, including social media, and event-based promotions
- Online Presence: Assist in managing online social (Instagram/Meta) and sales platforms (e.g., delivery services)
10. Franchise Support
Trade Show & Convention Support
- Be willing to travel to represent streetpops at a few conventions a year to promote franchise opportunities.
- Network with potential franchisees, suppliers, and industry stakeholders
- Oversee booth setup, branding, and materials, ensuring a professional and engaging presentation
- Provide product samples and information to attendees
- Collect and follow up on leads from trade shows
- Gather insights from trade shows about industry trends, competitor strategies, and consumer preferences
Qualifications:
1. Experience in Operations Management - At least 3-5 years in food production, event management, hospitality, or a related field
2. Leadership and Team Management - Proven ability to hire, train, schedule, and motivate staff
3. Project Management & Organizational Skills - Ability to manage multiple tasks, deadlines, and logistics simultaneously
4. Financial Acumen - Experience handling budgets, invoices, cost control, and financial performance tracking
5. Event & Catering Coordination - Strong background in managing events, handling logistics, and working with vendors
6. Supply Chain & Inventory Management - Knowledge of sourcing ingredients, maintaining inventory, and managing storage logistics
7. Sales & Business Development - Ability to develop relationships with wholesale partners and drive revenue growth
8. Compliance & Safety Knowledge - Familiarity with food safety regulations (ServeSafe Manager certification preferred or willingness to obtain)
9. Customer Service & Communication - Excellent interpersonal skills to liaise with clients, partners, and event organizers
10. Problem-Solving Ability - Quick thinking and adaptability to handle unexpected operational challenges
11. Respect for diversity
12. Strong ability to work independently
13. Valid Driver's License
14. Be self-motivated and have the ability to pay attention to small details and organization
15. Be willing to work, and/or be on call during weekends and holidays from May through September.
Preferred Qualifications:
1. Food Industry Experience - Prior work in food manufacturing, catering, or retail is highly desirable.
2. Marketing & Brand Support Experience - Basic knowledge of social media and event promotions.
3. Franchise Operations Knowledge - Experience with franchise models, trade shows, or B2B networking.
4. Technology Proficiency - Comfortable with Google Suite (Docs, Sheets, Calendar), Square, Excel, scheduling apps and sales tracking/CRM tools.
Compensation:
Base Salary: $48,000 per year
Commission for New Customers & Accounts
- Wholesale Accounts (e.g., cafes, grocery stores, venues): 3% commission on first-year sales from new wholesale accounts you bring in
- Catering & Events: 5% commission on new event & catering bookings that you secure (not organic, repeat customers or repeat events)
- Direct-to-Consumer Growth (e.g., partnerships, pop-up locations):$100 - $500 per new high-value partnership
Perks & Benefits:
- Monthly Health Insurance Stipend to help cover private insurance costs
- Paid Time Off (PTO): 2 week's vacation and major holidays (that don't fall between May-Sept)
- 10 day shutdown surrounding winter holidays.
- Flexible Schedule: Hybrid or adjusted work hours for admin tasks
- Free or discounted streetpops products
- Professional Development: Training programs & industry conferences
- Company Culture Perks: Team-building outings, company events, or wellness programs
- Performance Bonus: $2,000 - $10,000 annually (based on operational KPIs like efficiency, cost savings, and team performance)
[US] Customer Relationship Manager
Team Manager Job 32 miles from Burlington
Customer Relationship Manager Full Time Cincinnati, OH Innovate with Benchmark Gensuite as a Customer Relationship Manager Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you'll be helping customers throughout the business community empower informed decision making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees.
Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses' sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite mean you will continuously use and evolve your skills to develop fresh ideas and initiatives.
Benchmark Gensuite Benefits
At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.
About Benchmark Gensuite…
Benchmark Gensuite enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform-locally, globally and across diverse operating profiles.
With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.
Responsibilities:
* Drive customer satisfaction and growth among a portfolio of our existing customers.
* Continually grow existing customer relationships by identifying new business or growth opportunities to drive deeper engagement.
* Design, plan and coordinate program activities to help drive program success and participation.
* Manage multiple priorities and activities for clients while effectively collaborating with delivery teams to ensure a positive customer experience.
* Collaborate with the customer and Benchmark's team members to support projects, pilots, renewals, and expansion opportunities.
* Effectively develop an understanding of Benchmark's SaaS offerings to inform the growth process and product roadmap.
* Collaborate with customers on-site or host them at the company's local offices for in-person meetings and project discussions.
* Attend quarterly meetings at the company's headquarters to align with the broader team and participate in strategic planning.
* Maintain a flexible schedule to accommodate travel and customer meeting requirements.
Skills and Qualifications:
* Bachelor's degree required.
* 3-5 years of experience working in a Customer Success, Relationship Management, Account Management, or similar role.
* Proficiency with Microsoft Office Suite including Excel and PowerPoint required.
* Ability to be flexible and adaptable.
* Ability to prioritize, execute projects, and manage time effectively.
* Empathetic, customer-first attitude.
* Experience with SaaS, required.
* Strong communication and interpersonal skills to effectively interact with customers and colleagues.
* Willingness to travel and adapt to changing schedules and environments.
* The Customer Relationship Manager position is not entry-level. For applicants with less than 3-5 years of Customer Success, Relationship Management, Account Management, or similar experience, please apply for our Customer Relationship Associate role on our website.
Travel Requirements:
* Travel is sometimes required for this position, which may include visiting customer sites or hosting customers at the company's local offices. Other travel may include attending a Benchmark Gensuite conference or representing the Company at an external event or trade show. Team members may need to assist with setting up the booth or marketing materials for a conference/trade show.
* If based in the Cincinnati area, the expectation is to come into the local office at least 3 times per month for in-person meetings and collaboration.
* For remote employees, travel to the company's headquarters may be required once per quarter, with each visit lasting up to a full business week. Some weekend travel may be required, based on necessary travel arrangements to meet business needs.
* Travel expenses, including transportation, accommodation, and meals, will be reimbursed according to the company's travel policy.
* The ability to travel and a valid driver's license or access to reliable transportation may be required.
Questions about the position? Please contact our HR Team, at *************************.
Team Manager Nursing Home
Team Manager Job 13 miles from Burlington
Patient Care Services
Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care.
Reviews information on all pending patient admissions, all new admissions (assessments and history) and “alive” discharges to assure that eligibility and appropriateness criteria are met.
Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management.
Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis.
Reviews all imminent “alive” discharges to assure effective discharge planning.
Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations.
Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team.
Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family.
Participates in on-call rotation.
Staff Supervision and Management
Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
Quality Improvement/Regulatory Compliance
Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement.
Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards.
Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program.
Performs substantive chart reviews to assure there is evidence that quality care is being delivered.
Participates in the Outcomes Management and annual program review.
Performs utilization review of continuous care and inpatient levels of care for all patients on team.
Customer Service/Sales/Marketing
Assures that problems/grievances/service failures experienced by individual pa tients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation.
Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff.
Participates in professional, voluntary or community service organizations
Cost Containment
Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies.
Monitors utilization of resources by every patient to assure cost effective delivery of services.
Controls and is accountable for productivity, labor and all related patient care costs with respect to budget.
Approves all bills/invoices related to patient care services
Professional Development
Attends inservices, educational seminars and workshops.
Develops and achieves professional growth goals and objectives.
Participates as a mentor of newly hired Team Managers.
QUALIFICATIONS
Reliable transportation with appropriate license and insurance coverage for driver and passengers.
Private telephone in home.
Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
Two years successful supervisory experience or equivalent in a health care organization.
EDUCATION
Bachelor's degree preferred.
Current and valid R.N. License to practice in the state where the VITAS program is located.
SPECIAL INSTRUCTIONS TO CANDIDATE
EOE/AA M/F/D/V
Team Manager - Cincinnati
Team Manager Job 13 miles from Burlington
The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
As a Team Manager you will:
Effectively coach, guide and support the sales and/or operations of a Tiffany store to orchestrate the client experience that will lead to meeting and/or exceeding Commercial and profitability targets.
Be a strong, decisive, and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences and partners with the Store Director.
Be a dynamic and inspiring leader who embodies the LVMH Values. You will Cultivate an entrepreneurial spirit, be Creative and innovative and Deliver Excellence in all you do. Whist at the heart of it all knowing People make the difference.
Sales
Deepen the relationship with your clients to achieve or exceed sales targets, product category targets, and relevant KPIs.
Manage and motivate the team to consistently achieve or exceed store commercial targets
Drive client development activities among individual team members to cultivate new and existing clients.
Demonstrate passion and deliver Tiffany Touch moments to both team members and clients, managing client relationships personally.
Drive business through key product pillars and KPIs.
Service
Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
Lead, model, and coach based on client feedback and elevate the Tiffany Experience.
Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being always delivered.
Optimize hospitality and store amenities to create unique experiences.
Act on NPS performance and client feedback to improve customer service.
Talent
Attract, hire, and retain top talent to cultivate a climate of high performance. “People who like People”
Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
Prioritize diversity, cultivate inclusive environments, and foster growth
Encourage an entrepreneurial spirit
Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
Leverage and utilize training and development offerings to effectively support growth and development to drive performance.
Operational Excellence
Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement.
Ensure exceptional operational support to drive sales and service.
Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
Ensure compliance with all internal control procedures.
Experience
Required
Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
Proven track record in sales generation, managing the achievement of commercial results.
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
Must have authorization to work in the United States or in the country where the position is based.
Desired:
A college/university degree.
#LI-Onsite
CVG Flight Operations Support Supervisor
Team Manager Job 3 miles from Burlington
Job Title : Flight Operations Support Supervisor
Department: OCC - Operations Control Center
Reports To : Flight Operations Manager CVG
This position will directly support and assist the Flight Operations Manager with all aspects of Kalitta Air flight operations by providing and facilitating clear and concise communication to and from all relevant Kalitta Air staff, vendors, and customers as necessary for the daily operation of the Kalitta Air CVG station. This position will assist flight and ground personnel (internal and external) with swift and effective problem solving all in an effort to efficiently and safely maintain an on-time operation culminating with a quality product to the final customer. Assist Flight Operations Manager with situations, management decisions, and coverage when the Manager isn't available
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties and responsibilities include, but are not limited to:
Researching and resolving discrepancies in data, forms and records
Provides additional staff assistance to the Flight Operations Manager as needed
Assists Manager with hiring and training personal as needed
Works with other staff (internal and external) on task as assigned by the Flight Operations Manager CVG
Communicates with flight crews, operations departments, vendors and customers to resolve issues and ensures that all issues are communicated to each stake holder in a timely manner
Ability to handle high volume, high tempo work demand as well as meet deadlines
Working knowledge of Microsoft Office, Windows and Windows based software
Will serve as office supervisor in the absence of the Flight Operations Manager
Will be available to provide necessary supplies at flight crew or ground crew request.
Other duties as assigned by the Flight Operations Manager
EDUCATION and/or EXPERIENCE:
High school graduate; some college and or technical school desirable or equivalent professional military education and/or experience.
LANGUAGE SKILLS:
Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to assigned staff.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required but not all inclusive.
Employee must be willing and able to obtain and maintain SIDA (Security Identification Area) credentials with an unrestricted U.S. Customs background clearance as well as the ability to operate a motor vehicle safely in a high traffic aircraft operations area.
Employee must have a heightened sense of situational awareness in order to safely function in this environment.
Employee must have very good interpersonal skills with a customer service mindset.
Employee will need to be able to climb stairs and carry up to 40lbs
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Employee will primarily perform duties in an office setting where the noise level in the work environment is usually controlled. However, there will be occasions that require the applicant to be in or around aircraft operational areas (ramps, flight line, hangers, warehouses etc. Work may be required outdoors during any type of weather.
Perioperative Team Manager - Operating Room
Team Manager Job 13 miles from Burlington
UC Health is hiring a full-time Perioperative Team Manager for the Operating Room at the UC Medical Center. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
The Perioperative Team Manager (RN) plays a pivotal leadership role in the daily management and coordination of the perioperative services team, ensuring high-quality care and efficient operations within the surgical environment. This position directly oversees nursing and surgical support staff in the operating room, fostering a collaborative and supportive atmosphere for both patients and staff. The Perioperative Team Manager is responsible for operational management, resource optimization, and staff development, with a focus on patient safety, quality improvement, and compliance with healthcare regulations. While the role shares many responsibilities with the Clinical Manager RN, it operates with a slightly more focused scope, providing leadership at a departmental level with fewer strategic and financial oversight responsibilities.
About Us
About the Team
Senior Operations Supervisor (Supply Chain/Logistics)- 1st Shift
Team Manager Job 13 miles from Burlington
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.
Salary: $58,600-$79,000K - performance bonus eligible max 12%
Work Schedule - Monday- Friday - 6am-3 pm (flexibility with work schedule based on business needs)
High-level responsibilities- This is a fast-paced environment, looking for a strong and professional senior level Supervisor. Must have current/recent senior level managing over leaders and hourly employees. Previous Transportation Supervisor/Leadership experience interfacing with the Customer. Previous proven experience training and developing associates. Previous metrics experience, strong DOT regulations knowledge and experience. Overseeing a team of cdl class A drivers and equipment. Preferred experience with driver tracking, HOS, route, and ensure on-time deliveries. Also need data auditing, field observation, positive coaching techniques, strong communication and engagement skills. Must be a self-starter, organized, detailed orientated, good interpersonal skills, professional, and approachable. Team player, with a strong sense of urgency/responsiveness/attention to detail is needed in the ideal fit.
The Sr. Operations Supervisor will be the main point of contact for the location, and will provide leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed. Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts. Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment. Other projects and tasks as assigned by supervisor
Qualifications
Qualifications:
-2 - 4 years related functional experience-High School Diploma or equivalent required-Bachelors Degree preferred-Strong written/oral communication and organizational skills are required-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
-Regular, predictable, full attendance is an essential function of the job
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements:-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Senior Operations Supervisor (Supply Chain/Logistics)- 1st Shift
Team Manager Job 13 miles from Burlington
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.
Salary: $58,600-$79,000K - performance bonus eligible max 12%
Work Schedule - Monday- Friday - 6am-3 pm (flexibility with work schedule based on business needs)
High-level responsibilities- This is a fast-paced environment, looking for a strong and professional senior level Supervisor. Must have current/recent senior level managing over leaders and hourly employees. Previous Transportation Supervisor/Leadership experience interfacing with the Customer. Previous proven experience training and developing associates. Previous metrics experience, strong DOT regulations knowledge and experience. Overseeing a team of cdl class A drivers and equipment. Preferred experience with driver tracking, HOS, route, and ensure on-time deliveries. Also need data auditing, field observation, positive coaching techniques, strong communication and engagement skills. Must be a self-starter, organized, detailed orientated, good interpersonal skills, professional, and approachable. Team player, with a strong sense of urgency/responsiveness/attention to detail is needed in the ideal fit.
The Sr. Operations Supervisor will be the main point of contact for the location, and will provide leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed. Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts. Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment. Other projects and tasks as assigned by supervisor
Qualifications:
-2 - 4 years related functional experience-High School Diploma or equivalent required-Bachelors Degree preferred-Strong written/oral communication and organizational skills are required-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
-Regular, predictable, full attendance is an essential function of the job
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements:-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Senior Operations Supervisor (Supply Chain/Logistics)- 1st Shift
Team Manager Job 13 miles from Burlington
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.
Salary: $58,600-$79,000K - performance bonus eligible max 12%
Work Schedule - Monday- Friday - 6am-3 pm (flexibility with work schedule based on business needs)
High-level responsibilities- This is a fast-paced environment, looking for a strong and professional senior level Supervisor. Must have current/recent senior level managing over leaders and hourly employees. Previous Transportation Supervisor/Leadership experience interfacing with the Customer. Previous proven experience training and developing associates. Previous metrics experience, strong DOT regulations knowledge and experience. Overseeing a team of cdl class A drivers and equipment. Preferred experience with driver tracking, HOS, route, and ensure on-time deliveries. Also need data auditing, field observation, positive coaching techniques, strong communication and engagement skills. Must be a self-starter, organized, detailed orientated, good interpersonal skills, professional, and approachable. Team player, with a strong sense of urgency/responsiveness/attention to detail is needed in the ideal fit.
The Sr. Operations Supervisor will be the main point of contact for the location, and will provide leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed. Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts. Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment. Other projects and tasks as assigned by supervisor
Qualifications:
-2 - 4 years related functional experience-High School Diploma or equivalent required-Bachelors Degree preferred-Strong written/oral communication and organizational skills are required-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
-Regular, predictable, full attendance is an essential function of the job
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements:-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Front Office Manager
Team Manager Job 24 miles from Burlington
Are you seeking an exciting opportunity in the hospitality sector? Hyatt Place Sharonville Convention Center in Cincinnati, OH is on the lookout for a Front Office Manager to become part of our team. In this role, you will have a key responsibility in ensuring seamless guest experiences through the supervision of daily operations, management of a skilled team, and upholding our top-notch customer service standards. Come be a part of our vibrant setting where your love for hospitality will flourish, and your leadership skills will shine. Advance your career with us at Hyatt Place Sharonville Convention Center.
Oversee daily operations of the front office department to ensure smooth and efficient workflow.
Train, supervise, and support front desk staff to provide exceptional customer service to guests.
Develop and implement strategies to optimize hotel occupancy and room revenue.
Maintain accurate records of room inventory, reservations, and guest accounts.
Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.
2+ years of experience in hotel front office operations.
Proficiency in Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to lift up to 35 lbs.
US work authorization.
Front Office Manager
Team Manager Job 14 miles from Burlington
Aloft Newport on the Levee in Newport, KY, US is seeking a vibrant Front Desk Manager to join our energetic team. Our hotel prides itself on providing a unique and welcoming experience for all guests, and we are looking for a dedicated individual to lead our front desk operations. The ideal candidate will have a passion for hospitality, exceptional organizational skills, and a commitment to delivering top-notch customer service.
Join us in creating memorable stays for our guests and be a part of our dynamic team at Aloft Newport on the Levee. As the Front Desk Manager, you will oversee daily operations, ensure guest satisfaction, and lead a team of dedicated front desk staff. Your role is crucial in creating a positive and welcoming atmosphere for our guests, setting the tone for their stay from check-in to check-out. If you are a hospitality professional who thrives in a fast-paced environment and is passionate about delivering exceptional service, we invite you to join us at Aloft Newport on the Levee.
Greet guests with a warm and welcoming attitude upon arrival at the front desk.
Ensure smooth check-in and check-out processes for all guests, providing assistance and resolving any issues promptly.
Manage reservations and room assignments efficiently to maximize occupancy and revenue.
Oversee the front desk staff, providing guidance, training, and support to maintain high standards of customer service.
Maintain a clean and organized front desk area, including managing supplies and equipment inventory.
2+ years of experience in hotel front desk operations.
Strong customer service skills and ability to handle guest inquiries and concerns.
Proficiency in hotel booking software and Microsoft Office suite.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Front Office Manager
Team Manager Job 13 miles from Burlington
The soon-to-open Moxy Cincinnati Downtown is an exciting new addition to the downtown hotel landscape, offering a lifestyle, fun, and memorable experience for guests and patrons alike. We are seeking an experienced and dynamic Front Office Manager. In this role, you will have a key responsibility in ensuring seamless guest experiences through the supervision of daily operations, management of a skilled team, and upholding our top-notch customer service standards.
Oversee daily operations of the front office department to ensure smooth and efficient workflow.
Train, supervise, and support front desk staff to provide exceptional customer service to guests.
Develop and implement strategies to optimize hotel occupancy and room revenue.
Maintain accurate records of room inventory, reservations, and guest accounts.
Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner.
2+ years of experience in hotel front office operations.
Proficiency in Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to lift up to 35 lbs.
US work authorization.
You must be able to stand for 8 hours per day.