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Team manager jobs in Caguas, PR

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  • Manager, Maintenance Support Services

    The Hertz Corporation 4.3company rating

    Team manager job in San Juan, PR

    The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs. + Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability + Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards. + Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs + Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age. + Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition. + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM + Optimize the utilization of Hertz internal repair technicians + Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases. + Manage vended shops deliverables, ensure capacity to deliver expected OOS results. The salary for this position is **$65,000/yr + bonus potential + company vehicle** Schedule: **Tuesday-Saturday** While this position is remote, the ideal candidate will be required to sit in either the **Atlanta** or **Dallas** area **Educational Background:** Four-year college degree preferred, HS diploma required Technical Certifications, automotive mechanical repair and body damage **Professional Experience:** 3 years of previous maintenance management experience Experience working in cross functional teams LSS certifications a plus (YB, GB) **Knowledge:** LSS experience Strong technical vehicle knowledge Familiarity with Hertz rental practices and/or RAC operations a plus **Skills:** Leadership Familiar with Automotive technology Inventory Management Training & Development Process Oriented Computer literate and detail oriented **Competencies** : Drives Execution Effective Communication Manage up and down support chain Drive Collaboration Effective Communication Mentor and coach Builds Talent Demonstrates Initiative Display Region Perspective Operational Excellence Passion for Customer Service & Stakeholder Success Strategic Thinking Principled Leadership Use Insightful judgment Trust and Integrity Personal Accountability Agility and Adaptability Change manager Principled leadership - high level of integrity. Detail oriented The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $65k yearly 7d ago
  • Front Office Manager

    Graduate Hotels 4.1company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations Ensures recognition of employees is taking place across areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures staff communicates effectively with the Housekeeping team. Maintains productive relationship with Valet Parking provider. Regularly reviews department budget to meet budgeted wages and general expenses. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports. Interacts positively and professionally with guests to resolve issues. Acts as Manager on Duty as required. Works nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills In-depth knowledge of hotel Front Desk operations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $54k-72k yearly est. 12h ago
  • Customer Experience Manager - Victoria's Secret - Plaza Del Caribe - Ponce, PR

    Victoria's Secret 4.1company rating

    Team manager job in Ponce, PR

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.90 Maximum Salary: $29.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.9-29 hourly 4d ago
  • Front Office Manager

    Schulte Corporation 3.9company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations Ensures recognition of employees is taking place across areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures staff communicates effectively with the Housekeeping team. Maintains productive relationship with Valet Parking provider. Regularly reviews department budget to meet budgeted wages and general expenses. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports. Interacts positively and professionally with guests to resolve issues. Acts as Manager on Duty as required. Works nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills In-depth knowledge of hotel Front Desk operations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $47k-58k yearly est. 12h ago
  • Guest Services Manager - Front Office

    CPH Management 4.2company rating

    Team manager job in San Juan, PR

    Manages Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervise, counsels, schedules and evaluate staff. Provide leadership and guidance to Front Office staff ensuring consistent quality service is provided. Encourages a team spirit amongst staff members with leadership and guidance greets guests immediately with a friendly and sincere welcome. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment. Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members. Handles guest relocations as required. Prepares daily forecast of expected arrivals and departures. Follow-up on Front Office upselling and makes sure that every transaction is in order. Encourage TM to perform Hilton Honors enrollments. Any other tasks assigned by General Manager or Director. Requirements: High School graduate or equivalent. Four (4) years college degree preferred. Able to stand, sit and walk for the entire shift. Full availability
    $50k-69k yearly est. Auto-Apply 43d ago
  • Front Office Manager

    Schulte Hospitality Group 3.9company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Monitors daily status of rooms, rates, discount rates and packages. * Maintains current list of available rooms for walk situations. * Coordinates blocking of rooms. * Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations * Ensures recognition of employees is taking place across areas of responsibility. * Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. * Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures staff communicates effectively with the Housekeeping team. * Maintains productive relationship with Valet Parking provider. * Regularly reviews department budget to meet budgeted wages and general expenses. * Checks printed registration cards against information on arrival report and rectifies any discrepancies. * Ensures prompt and courteous service to guests. * Pre-registers guests according to standards. * Completes and monitors employee schedule. * Monitors VIP arrivals. * Keeps track of rooms to ensure accurate status and readiness for check-in. * Hires, coaches and disciplines direct reports. * Interacts positively and professionally with guests to resolve issues. * Acts as Manager on Duty as required. * Works nights, weekends, and holidays as necessary. * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) * Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES * Basic math skills * Ability to communicate effectively verbally and in writing * Strong leadership skills * Ability to exceed expectations of guests and team members * Excellent time management skills * In-depth knowledge of hotel Front Desk operations * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $55k-71k yearly est. 15d ago
  • WWTP Operations Lead Team

    Mentor Technical Group 4.7company rating

    Team manager job in Catao, PR

    Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America SUMMARY: Responsible for defining, planning, developing, executing, and monitoring the proposed scope of work for the administration and operation of the laboratory, “limited maintenance,” and operations of the advanced wastewater treatment systems. Responsible for defining and negotiating strategies and programs related to wastewater treatment operations in accordance with the operational contract, ensuring compliance with client expectations and/or goals as well as regulatory requirements. Creates, through leadership and results, a culture of safe and advanced operations that integrates all elements of operational excellence. Monitors advanced treatment processes and implements and executes continuous improvement initiatives for wastewater treatment operations. Influences clients to prioritize work plans and ensures total customer satisfaction in a cost-effective manner. At times, and when required, may operate, control, monitor, and maintain the wastewater treatment system, which includes: effluent pumping systems, aerobic and anaerobic treatment systems, biogas treatment system (Thiopaq), laboratory area, solids separation (“Decanters”), biogas burning flares, softener systems, receiving and/or movement of production materials, and general (limited) maintenance, as required by the process. REQUIREMENTS: Education: Bachelor's or master's degree in Environmental Engineering or Chemical Engineering Experience: Experience in the field of Environmental or Chemical Engineering, with emphasis on design, construction, operation, and/or maintenance of wastewater treatment systems; or equivalent management and supervisory experience in industrial or consulting roles within Quality, Environmental, and Occupational Safety Programs, with a record of excellence. Additional Requirements: Wastewater Treatment Plant Operator License - Category IV (for treatment plant) (preferred) EIT and/or Engineer License from the Puerto Rico Department of State; CIAPR credentials (preferred) Experience in Project Management (PMI) of advanced treatment systems Knowledge in the operation and maintenance of systems through computerized controls (PLCs, HMIs, PCs, etc.) Bilingual (English/Spanish) Willing to work in shifts (7 days/24 hours), overtime, and during emergencies as required Must observe and promote compliance with company safety rules, reporting any violation or deviation to the immediate supervisor Work may be performed indoors and outdoors, occasionally at heights. Exposed to temperature changes, occasional heat, wet areas, high and low humidity, noise, and vibrations. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $75k-96k yearly est. Auto-Apply 36d ago
  • Senior Operations Supervisor

    Heraeus Holding

    Team manager job in Dorado, PR

    Permanent About Heraeus Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. About Heraeus Medevio Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, we are committed to the growth of our teams and organization by providing an open space for open minds. To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today. Position Summary The Senior Operations Supervisor schedules and coordinates personnel, equipment, and activities in a production environment. Promotes continuous quality improvement processes and meets profitability goals and customer expectations. By supervising, motivating, and taking disciplinary actions in a consistent and timely manner, the Operations Supervisor support and promotes Operational Excellence initiatives. While the site operates three shifts, this position will generally support typical business hours are expected, 8 AM-5 PM. What You'll Do Every Day: * Forecast, schedule and coordinate production personnel, equipment, and activities, while maintaining head count levels with production requirements. * Provide direction for all manufacturing areas to operators, leads, and operator technicians, including setting goals, KPIs, standards, and/or expectations for areas. * Perform annual employee performance reviews, disciplinary actions, and track the progress of employee development plans/goals. * Maintain department costs within budget guidelines. * Provide technical assistance, support, and follow-up to Lead Operators in areas such as non-conformance, scheduling, line organization, among others. * Monitor production quality on an ongoing basis, adjusting process to maximize product quality. * Analyze and report on production and quality results and takes immediate action if necessary. * Communicate with management and/or subordinates to resolve employee concerns and complaints. * Proactively identify, evaluate, and collaborate with cross-functional partners to implement operational improvement opportunities using Lean principles and/or 6-sigma methodology. * Other duties assigned as required. EHS responsibilities * Understand the EHS management system and how it applies to their area of responsibility, ensuring that equipment, facilities or plant(s) are operated in accordance with applicable laws and with Company EHS policies and other requirements. * Implement adequate safe working procedures, practices, operating instructions and other internal regulations for work processes. * Ensure all accidents and injuries are promptly investigated, causes identified, and lessons learned communicated appropriately. * Ensure employees are appropriately qualified and have sufficient resources and skills to fulfill their responsibilities. * Arrange training for people to ensure regulatory required qualification is satisfied and competency to perform the job is fulfilled and maintained. What We're Looking For: * Bachelor's degree in Mechanical or Industrial Engineering or related field required. * Minimum 5 years of experience in Medical Device industry. * Minimum 3 years of experience in a supervisory role. * Excellent communication skills, bilingual (English/Spanish), with the ability to support and lead project activities across the site * Demonstrated strong analytical skills to effectively manage resources and budgets. * Demonstrated success effectively improving processes with minimal direction and information. * Demonstrate high level of initiative and creativity, technically savvy, and strong attention to detail. * Distinguished through consistent display of leadership by example in accordance with Heraeus Medevio Ethics statement. * Ability to anticipate and practice participative management style. * Must be able to wear required Personal Protective equipment (PPE) and sit or stand for extended period. * Ability to travel up to 10% may be required. Curious? Apply now! We are interested in finding the best candidates, and they may come from a nontraditional background. So please don't hesitate to apply, even if you aren't an exact fit. We look forward to getting you started on your employment journey with Heraeus Medevio! Any further questions? Our Recruiting Team, Heraeus Medevio, is happy to assist you by email: [[cust_RecTeam]]. Or visit us at jobs.heraeus.com. ReqID: 58684
    $26k-43k yearly est. 3d ago
  • Manager, Call Center (Concierge)

    Oriental Bank

    Team manager job in San Juan, PR

    The Manager, Remote Network (Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a sharp and professional business approach. Increases revenues and portfolio by building good will and customer loyalty. Making the high-end customer feel pampered and eager to increase relationship due to satisfaction. Position works on-site based in San Juan, PR. MAJOR DUTIES & RESPONSIBILITIES: Manage high-value customer relations and offer the right solutions by understanding the true needs and by providing concierge-type service. Provide personalized and caring experiences. Identifying potential new clients and working with them to build a lasting relationship to manage their wealth. Identify opportunities to cross-sell banking products and services to clients, such as accounts, mortgages, insurance, and investment products, to maximize revenue and deepen client relationships. Offer personalized financial advice and solutions tailored to the client's financial management objectives, including investment options. Anticipate and resolve client requests to exceed expectations. Assist clients with their banking transactions and service requirements while building relationships and helping identify financial needs. Promote agents' anticipation and resolution of client requests to exceed expectations, no matter how small or large the request. Make sure high-value customers are aware of all we can do, to make their financial lives better. Be self-sufficient in developing creative solutions to complex challenges presented by customers. Be willing to assume risk and make decisions when critical or urgency emerges. Cultivate, and create strong, authentic, and trusted relationships between the team and customers. Comply and exceed engagement and service level performance targets. Re-engage inactive high-value customers. Use negotiation talents to solve service issues, provide financial solutions and provide expert advice towards customers' needs. Position himself as the customer owner by making sure any issue escalated or referred to other areas is solved with agility and priority. Make sure the team follows up on any open issue, referral, or consultation until it is solved and confirm customer satisfaction no matter if the issue was assigned to others. Grow relationships and generate additional product bonding and generate referrals from satisfied customers. Strengthen bank relationships with clients and the team, utilizing excellent communication techniques, professional projection, and image. Stay updated on economic trends, the stock market, and relevant topics to engage in customer conversations. Calls on prospective and existing customers to develop professional relationships; solicit new business. Follows up after the initial service or sales encounter. Oversee the comprehensive management of Elite segment clients, including onboarding processes, proactive follow-up, and ongoing maintenance. Ensure compliance with the institution's defined quality and service standards, delivering a differentiated experience through the Concierge program. Lead the team in the effective implementation of institutional cross-selling and deepening strategies, aimed at strengthening relationships with Elite clients. Promote engagement with Oriental by fostering long-term relationships and maximizing the bank's value proposition. Participate in training programs, certifications, or required licenses to support specialized functions, ensuring that critical knowledge and competencies remain up to date. Encourage active team participation in initiatives targeting Concierge segment clients, with the goal of strengthening relationships, fostering authentic connections, and delivering meaningful experiences that enhance the customer journey and promote long-term loyalty. Facilitate collaboration across service lines, ensuring the team responds effectively to operational demands from areas such as Onboarding, Concierge Line, Elite, among others. Guarantee comprehensive coverage, service continuity, and a frictionless client experience. Supervise and support the professional development of the team, ensuring their participation in training programs, certifications, and required licenses to keep key competencies and specialized knowledge current. Represent the Concierge team in activities, fostering strong and lasting relationships with program clients through personalized and proactive service. EDUCATION AND EXPERIENCE: Bachelor's degree in Business Administration, Finance or related field required. At least three (3) years' experience in a financial services company or related work of management required. Supervisory experience in call center environment is highly-desirable. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. Fully bilingual - English and Spanish (verbal and written) required. Excellent consulting, sales, interpersonal and communication skills (written and public speaker). People oriented - deals effectively with clients of diverse social and gender groups. Strong analytical, decision making and problem-solving skills. WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters
    $31k-52k yearly est. Auto-Apply 60d+ ago
  • Guest Service Manager - Hampton San Juan

    Hilton 4.5company rating

    Team manager job in Carolina, PR

    A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Service Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Guest Service/Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Guest Service department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Guest Service team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary EOE/AA/Disabled/Veterans What are we looking for? Guest Service Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail sector High level of IT proficiency High level of commercial awareness and sales capabilities Experience of managing people and developing people Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems A degree or diploma in Hotel Management or equivalent What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $40k-60k yearly est. Auto-Apply 57d ago
  • Guest Service Manager - La Concha Resort

    The Condado Collection

    Team manager job in San Juan, PR

    The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities Guest Services Manager, play a crucial role in maintaining high standards of guest satisfaction, fostering a positive work environment for staff, and contributing to the overall success of the hospitality operation. Deal with any guest requests and problems and satisfy their needs. Be prepared to perform all front desk functions, including switchboard, business center and guest relations, bell, and concierge. Constantly audit all desk work for accuracy and consistency. Assist in training and supervising front desk staff and other guest services personnel. Ensure staff members are knowledgeable about the facilities, services, and local attractions. Must provide the team with the resources to ensure guests' satisfaction and ensure that the entire front desk department operates within the scope of a budget and well-defined management practices. Monitor guest feedback through surveys, reviews, and direct communication. Conduct regular operations meeting to discuss routine operational matters, departmental performance targets and guest feedback. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Perform other reasonable job duties as requested by supervisors. Qualifications Hospitality oriented Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Previous experience in a Guest Services within the hospitality industry (3 years) Knowledge of hotel operations, reservation systems, and customer service best practices. (OPERA PMS/ MARSHA) Strong leadership and interpersonal skills with the ability to motivate and inspire a team. Must possess excellent written and oral communication skills, analytical and problem-solving skills, good customer service skills and multi-tasking skills. Should work well under pressure, even with minimal supervision. Flexibility to work various shifts (day/night), including evenings, weekends, and holidays Fully Bilingual (Spanish/English) Benefits 401(k) Employer Contribution to 401(k) Health Insurance Vision Insurance Dental Insurance Life Insurance Paid Holidays Employee Discount The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
    $38k-52k yearly est. Auto-Apply 9d ago
  • Capacity Assessment Team Leader

    GE Aerospace 4.8company rating

    Team manager job in San Juan, PR

    The Capacity Assessment Team Leader is responsible to build and develop a team to implement processes and measurement systems relating to capacity, capacity assessment and delivery readiness. The Team Leader leads the implementation and execution of this process with suppliers ensuring that there is a regular, thorough and robust assessment of the suppliers future looking supply capacity. This includes identification of capacity constraints at the supplier genba, development of countermeasures to mitigate constraints, hand off and communicate capacity assessment results for action plan management with the Supplier Team and Part Family Readiness leaders, and forecasting of future delivery capability with the SIOP team. The leader will develop the team's capability to be proactive problems with supplier partners and use Flight Deck and Daily Management to continually improve team performance. The goal for this role will be to ensure there are capacity assessment standards, consistently applied to collect and communicate capacity assessment results with partner organizations. The role has autonomy to create and drive rhythms to complete capacity assessments and requires high levels of evaluative judgment and operational acumen to achieve desired business outcomes. **Job Description** **Roles and Responsibilities** + Partner with the Central Readiness team, Part Family Delivery Leaders and Readiness Leaders, Supplier Partnership Office teams, Commodity teams and the Materials S&OP team to prioritize and assess 3-5+ year supplier capacity to support Delivery Readiness + Build, hire, lead, coach and develop the team of Capacity Assessment Leaders + Develop partner relationships with internal and external supplier stakeholders (Part Family, Commodity teams, Readiness, Materials and Suppliers) + Develop and maintain standards and process for the capacity assessment process + Develop and maintain systems and tools to collect, document and analyze the results of capacity assessments + Apply the standards with prioritized suppliers to robustly and thoroughly assess the supply capacity ability for 3-5+ year forward looking demand + Build action plans and apply Lean and structured problem solving to alleviate the constraints in conjunction with the Supplier and Supplier Team + Engage the Part Family delivery leaders and Readiness leaders in regular cadence to prioritize and develop a rolling 90-day schedule of capacity assessment targets that meets the need and timing of the business + Communicate the results of the capacity assessment including supplier's constraints to be incorporated in S&OP rhythms to respond to demand changes + Develop measurement systems and Key and Breakthrough Performance Indicators (KPI / TTI) and utilize Daily Management of the process and KPI/TTI to improve team SQDC performance + Interpret internal and external business challenges and recommend best practices to improve products, processes or services + Utilizes understanding of industry trends to inform decision making process + Present business or technical discipline solutions to leaders + Communicate complex messages and negotiate mainly internally with others to adopt a different point of view + Influence peers to act and negotiate with external partners, suppliers, or customers + Travel up to 30-50% **Required Qualifications** + Bachelor's degree from an accredited university or college with a minimum of 4 years' experience in Sourcing, Supply Chain, Operations, and/or Project Management **Desired Characteristics** + Customer Focus: Values the customer in all decision making - what do they need or want? + Respect for People: Values the individual / supplier / customer to maximize value + Lean Problem solver: focuses on waste elimination, analytical-minded, challenges existing processes, critical thinker. + Humble: respectful, receptive, agile, eager to learn; listens and challenges respectfully + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative The base pay range for this position is149,200.00 - 248,600.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 22, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $63k-72k yearly est. 21d ago
  • Team Leader

    Jabil 4.5company rating

    Team manager job in Cayey, PR

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY The Team Leader is responsible for maintaining production schedules and directing the activities of team members in line with operational, quality, health & safety work instructions, and procedures and policies to ensure the production of quality product in a timely, safe, efficient and compliant manner. ESSENTIAL DUTIES AND RESPONSIBILITIES · Lead and coordinate the day-to-day activities of the operations shift team (including key support department team members) to meet targets for product quality, customer delivery and cost whilst ensuring a safe and cGMP compliant work environment at all times. · Deploy, promote and lead the use of lean tools within the team to drive continuous improvement and process reliability. · Lead the team in achieving a compliant culture with respect to EHS, cGMP, inventory control and Quality System requirements. · Promote Jabil's values and behaviors. · Lead shift daily operations meetings reviewing production data, machines running status, escalations and corrective action to ensure shift targets are achieved. · Ensure regular communication with team through visual management systems. · Coordinate operator training in order to perform assigned tasks across production cells. · Responsible for ensuring the immediate team is trained in their roles and to support the development of standard work, documentation, training, and WI activities where appropriate. · Create a high performing flexible team which achieves excellent results through coaching / mentoring & effective performance management. · Plan all people, material and machine resources to support weekly production schedules. · Ensure all injection molding, tool and assembly changeover activities are completed as scheduled along with appropriate line clearance procedures to meet cGMP compliance. · Ensure that batches are manufactured within the validated set up at all times and the quality team are provided with samples for outgoing testing throughout the batch. · Lead area 5S program to ensure that housekeeping, cGMP and safety issues are resolved in a timely and systematic manner thus meeting all company safety, environmental and quality initiatives. · Facilitate, and ensure where appropriate, that equipment and area cleaning, preventative maintenance, calibration schedules, inventory controls and bar-coding systems are adhered to as per cGMP requirements. · Implement company policies. · May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS · Excellent lean operations leadership, organizational and communication skills. · Performance and results driven. · Ability to motivate self and others. · Excellent initiative and decision making capability. · Ability to work in a team and foster an effective team environment. · High level of cGMP, safe working practices and awareness. · Working knowledge of Microsoft Office, MS Project and ERP systems. · Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required. EDUCATION & EXPERIENCE REQUIREMENTS · Minimum 3-5 years in Injection Molding and/or Automated assembly experience preferred. · Minimum 5 years supervisory/leadership experience preferred. · Level 7 or 8 HETAC Science / Engineering qualification in relevant discipline preferred. · Level 7 management / relevant supervisory management qualification preferred. · Qualification & experience in Lean Six Sigma (Green Belt level) preferred. · Experience in medical device injection molding and assembly operations preferred. · Or a combination of education, experience and/or training. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (************* the Federal Trade Commission identity theft hotline (********************** and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_******************** or calling ************ with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities
    $47k-58k yearly est. Auto-Apply 12d ago
  • Manager Team Leader, Automation

    Viatris Pharmaceuticals

    Team manager job in Vega Baja, PR

    Viatris Pharmaceuticals LLC At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services. Every day, we rise to the challenge to make a difference and here's how the Manager Team Leader Automation role will make an impact: Key responsibilities for this role include: Responsible for managing the Automation Team, providing leadership in the field of systems and automation engineering. Directing and planning development of objectives, long range plans, standards of service, and performance of process automation teams and their respective programs across multiple sites. Direct the process automation services, including colleagues and contract services, for multi-faceted, overly complex, multi-shift manufacturing operations in compliance with company and corporate policies. Provide planning, estimating and scheduling services required for process automation systems to be implemented. Work with the capital project engineering team to provide support for various equipment and facilities projects for new and/or renovation, including design, construction, commissioning, and operations. Manage the Automation Compliance function and the Automation Life Cycle/ IT QMS activities according to the established procedures, ensuring: Compliance with Good Engineering Practices Enforcement of current automation/computerized systems life cycle requirements Review and approval of automation/computerized systems related documentation Review and approval of Change Proposals & Change Controls Review and approval CAPAs & Event Investigations Review and approval the Automation Master Plan Audits support (Internal, External, Regulatory) Mentor and guide staff and serve as a technical guide whenever necessary. Develop and apply advanced theories, methods and research techniques to the investigation and solution of complex technical problems. Provide vision for the automation engineering function and acts as a change agent for technical innovation; performs risk-reward analysis and scenario planning. Recommend creative solutions to ensure projects are completed swiftly. Regarded as a leader in the field of automation and process control systems by both internal and external stakeholders. Responsible for the administration of the Automation group following the established policies, procedures, and regulations. Develop and/or evaluate methods and procedures for improving site operations (manufacturing, packaging, and utilities). Establish the Automation goals and give directions to consultants and direct report personnel to align with departmental and site goals and/or objectives. Develop, revise and/or approve area operational procedures and automation documents. Responsible for Area Cost/Budget Control. Participate on Site Cost Improvement Initiatives (e.g., Reliability/Vulnerability program) Perform other duties as assigned. Requirements Education: Bachelor's degree in Engineering. Master's degree in Engineering or Business Administration is desirable. Experience/Knowledge: Minimum of a 15 years of experience in operations, maintenance, or other Engineering fields with a proven managerial or supervisory track record. Knowledge of: FDA, GMP, OSHA regulations applicable to the Pharmaceutical Industry. Automation and maintenance, contract management, cost budgeting and control. Licenses and Certifications Engineering License preferred. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $50k-69k yearly est. Auto-Apply 9d ago
  • Guest Services Manager

    Rio Mar Hospitality Management

    Team manager job in Ro Grande, PR

    The Guest Services Manager oversees all aspects of the guest experience, ensuring exceptional service from check-in to check-out while managing guest service operations, including bell services, concierge, and PBX. This role also requires close coordination with events and sales teams to deliver seamless experiences for both individual guests and large groups. The Guest Services Manager is responsible for leading a team to maintain high service standards, resolve guest concerns, and support the resort's overall objectives. Education & Experience • Experience: Minimum of 3-5 years in a managerial role in guest services, preferably in a resort or convention hotel setting. • Skills: Strong leadership, communication, and organizational skills; proven ability to handle guest complaints and deliver service recovery; experience managing group and convention-related logistics. • Knowledge: Proficiency in property management systems (PMS), guest service technologies, and event management platforms. • Education: Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience. Physical Requirements • Must be able to work flexible hours, including nights, weekends, and holidays. • Ability to work in a fast-paced environment and manage high-stress situations, particularly during peak periods and large events.
    $38k-52k yearly est. Auto-Apply 15d ago
  • F/T Retail Team Lead, Plaza Las Americas, 6507, San Juan, Puerto Rico

    Adidas 3.6company rating

    Team manager job in San Juan, PR

    At adidas we have been challenging the status quo for 70 years and we're not done yet. We are calling all Leads who don't accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world's most attractive employers.” We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world. We could list tired, old bullet points about Leads tasks but we're confident you already know that. Here's a bit about the kind of Leads we are looking for: Creators- If you want to build a tomorrow better than the day that came before, you're a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident, and have an uncanny ability to connect dots that others just don't see. Confidence- Use your retail experience to exceed customer expectations and help guide store associates. Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador. Collaborator - You thrive on building relationships and working with your team. Ready to apply? Here's what you need to know: Availability must be flexible and include evenings and weekends. Must possess and consistently exhibit the competencies relative to the position. Skilled in operating personal computers, POS systems, and various software packages including MS Office. Ability to learn and adapt quickly in a fast-paced environment. Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. Ability to operate independently and with discretion and work effectively under pressure. Demonstrates an inspirational attitude that contributes to a positive team environment. Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. Well-developed ability to speak, read, comprehend, and write English Ability to maintain reliable and consistent attendance and punctuality. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, and operate a Brannock device. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Must be 18 years or older. High school diploma or general education degree (GED) Minimum 12 months experience working in a retail environment. Advanced selling experience and comprehensive product, retail and industry understanding. Why adidas? Here's just some of the rewards: A generous Benefits Package which includes: Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities. adidas offers robust and progressive medical plan, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees can enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave. Employees are eligible to earn monthly and quarterly incentives. Though our teammates hail from all corners of the world, our working language is English. adidas participates in E-Verify. For more information, visit *******************************
    $35k-53k yearly est. 60d+ ago
  • Team Lead, Warehouse

    DSV 4.5company rating

    Team manager job in Carolina, PR

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: PRI - Carolina, Lot 3-4C A Street Division: Air & Sea Job Posting Title: Team Lead, Warehouse, Logistics, Air & Sea US Time Type: Full Time Summary As a Logistics Team Lead at DSV, you will be responsible for overseeing the day-to-day logistics operations of the company. You will manage a team of logistics professionals, ensuring that they are performing their duties effectively and efficiently. You will also be responsible for maintaining high levels of customer satisfaction by ensuring that shipments are delivered on time and in good condition. Duties and Responsibilities Manage a team of logistics professionals, including hiring, training, and scheduling. Develop and implement logistics strategies to improve efficiency and reduce costs. Ensure that shipments are picked up and delivered on time and in good condition. Monitor inventory levels and coordinate with suppliers to ensure that materials are available when needed. Communicate with customers to address concerns and resolve issues. Implement and maintain logistics software systems to track inventory, shipments, and delivery schedules. Work closely with other departments, such as sales and marketing, to develop strategies for growth and profitability. Ensure compliance with all transportation regulations and safety standards. Educational background / Work experience A bachelor's degree in logistics, supply chain management, or a related field is typically required for this position. Candidates should have at least five years of experience in logistics or supply chain management, with at least two years of experience in a supervisory role. Skills & Competencies Strong leadership skills, with the ability to motivate and manage a team. Excellent communication skills, both verbal and written. Strong problem-solving skills, with the ability to analyze data and make informed decisions. Knowledge of transportation regulations and safety standards. Proficiency in logistics software systems, such as SAP, Oracle, or similar. Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) This position will have supervisory responsibilities for a team of logistics professionals. Preferred Qualifications Master's degree in logistics, supply chain management, or a related field. Professional certifications, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP). Experience in the transportation or logistics industry. Language skills Fluent in English (oral and written) Computer Literacy Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as logistics software systems, such as SAP, Oracle, or similar, is required. For this position, the expected base pay is: $16.25 - $22.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $16.3-22 hourly Easy Apply 60d+ ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in San Juan, PR

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $26k-40k yearly est. 60d+ ago
  • Guest Services Manager

    Rio Mar Hospitality Management

    Team manager job in Ro Grande, PR

    Job Description The Guest Services Manager oversees all aspects of the guest experience, ensuring exceptional service from check-in to check-out while managing guest service operations, including bell services, concierge, and PBX. This role also requires close coordination with events and sales teams to deliver seamless experiences for both individual guests and large groups. The Guest Services Manager is responsible for leading a team to maintain high service standards, resolve guest concerns, and support the resort's overall objectives. Education & Experience • Experience: Minimum of 3-5 years in a managerial role in guest services, preferably in a resort or convention hotel setting. • Skills: Strong leadership, communication, and organizational skills; proven ability to handle guest complaints and deliver service recovery; experience managing group and convention-related logistics. • Knowledge: Proficiency in property management systems (PMS), guest service technologies, and event management platforms. • Education: Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience. Physical Requirements • Must be able to work flexible hours, including nights, weekends, and holidays. • Ability to work in a fast-paced environment and manage high-stress situations, particularly during peak periods and large events.
    $38k-52k yearly est. 17d ago
  • F&B Team Lead

    Graduate Hotels 4.1company rating

    Team manager job in San Juan, PR

    Schulte Companies is seeking a dynamic, service-oriented F&B Team Lead to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Supervises, trains, monitors and coaches department staff Directs and assigns employees as needed to ensure all aspects of service meet operational standards Oversee food and beverage operations in absence of the F&B Manager Performs department opening and/or closing duties Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education Minimum of two (2) years in restaurant/bar experience leading shifts without supervision Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively written and verbally Team player Ability to exceed expectations of guests and team members Ability to multi-task Ability to work flexible hours and shifts Knowledge of local alcohol serving practices and standards Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $32k-45k yearly est. 12h ago

Learn more about team manager jobs

How much does a team manager earn in Caguas, PR?

The average team manager in Caguas, PR earns between $70,000 and $120,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Caguas, PR

$91,000
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