Team manager jobs in California - 4,630 jobs

A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership. #J-18808-Ljbffr

A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area. #J-18808-Ljbffr

A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots, and collaborate with engineering on integrations. Ideal candidates have B2B customer success experience and a builder mindset, eager to work hands-on with complex requirements. This role promises top-tier compensation and substantial growth potential. #J-18808-Ljbffr

A growing fintech company in Palo Alto, CA is seeking a qualified individual for a senior position requiring extensive knowledge of US corporate tax legislation. The ideal candidate will have a master's degree in Accounting or Finance, along with a relevant CPA license. This role includes team management, direct client interaction, and active review of tax deliverables, ensuring compliance and timely submissions. #J-18808-Ljbffr

Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a commitment to transforming urban transportation, we have successfully expanded into the US Market and are now preparing to launch operations in the Global Market. Join us in driving the future of sustainable mobility. Develop and execute customer service strategies and operational plans Assign detailed KPIs to team members Manage all customer service and driver support activities nationwide to meet KPIs Coordinate resources to optimize staffing and operational efficiency Identify incidents and collaborate with departments to resolve customer and driver issues Monitor performance and propose improvements Plan and implement professional training programs Develop operational workflows and customer service standards Train and coach team members to meet system-wide operational requirements Research and enhance Call Center and CRM systems to support CS activities Requirements Bachelor's degree or higher Majors: Economics, Marketing, Tourism, Business Administration, Minimum 3 years of experience in a similar or relevant managerial role Management scope: 30+ team members Priority given to candidates with experience in Call Center or Customer Support within traditional taxi or ride-hailing platforms

Job Title: CRM Lead Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion). Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, stakeholder management, and onsite leadership skills. Ability to create detailed functional and technical documentation. Experience managing projects in cross-functional enterprise environments Preferred Skills: Oracle certifications (e.g., Oracle B2C Service Certified). Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud. Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud). Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

Role: Director- Customer Success (life sciences Exposure) Full Time Domain: Must have strong Pharma/Life sciences background The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Operational Excellence: Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms

A national financial services firm in San Jose is seeking a Senior Wealth Advisor to lead a wealth management team. The successful candidate will create comprehensive wealth plans and manage high-net-worth clients. Responsibilities include cultivating client relationships, leading meetings, and mentoring team members. Candidates must have over 10 years of relevant experience and hold a Series 65, CFP or CFA designation. This full-time position offers a dynamic work environment, with a strong focus on professional growth and team development. #J-18808-Ljbffr

A leading HR consulting firm in Los Angeles seeks a skilled consultant to enhance project implementations and train partners. Responsibilities include daily team meetings, analyzing technical issues, ensuring quality checks, and conducting customer training. Ideal candidates should have strong organizational skills and a commitment to delivering excellent consulting services. This role offers opportunities for growth and coordination with senior management. #J-18808-Ljbffr

A tech company specializing in CI/CD is seeking a Manager of Support Engineering to lead a distributed team across North America. This role focuses on blending technical leadership with innovative automation solutions, enhancing customer support for Growth and High Touch Enterprise segments. The ideal candidate needs strong experience in managing technical support teams, implementing AI solutions, and maintaining high-level customer relationships. This position offers a salary range of $133,000 - $166,000 USD. #J-18808-Ljbffr

Insight Global has a job posting for a Dental Manager who will oversee the day‑to‑day operations of the dental clinic, ensuring efficient workflows, high‑quality patient care, and an outstanding patient experience. This position provides leadership to the clinical support team, manages scheduling and productivity, supports performance management, ensures compliance with regulatory requirements, and works closely with the Dental Directors and Operations team to drive departmental goals forward. REQUIRED SKILLS AND EXPERIENCE Bachelor's Degree in a related field or an equivalent of four years' experience and training in dental clinical systems Expertise in the following areas, typically gained from 5+ years in a supervision capacity Developing department objectives and measurements to meet organizational goals Staff selection and development Management of department workload Dental Assistant Diploma and/or Certification Strong understanding of productivity metrics, clinical workflows, EHR systems, and quality improvement strategies. Valid CA Driver License NICE TO HAVE SKILLS AND EXPERIENCE Bilingual English/Spanish preferred Experience working in a Federally Qualified Health Center (FQHC) or safety-net health system strongly preferred. Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all. Demonstrated person-centered approach and familiarity with trauma-informed systems and restorative practices

The Cyber Threat Intelligence Team Lead will play a pivotal role in building and leading a world-class Cyber Intelligence program for a major client of Control Risks. This role will be responsible for developing the strategy, building out capabilities, and leading a team of security professionals to proactively detect, triage, and respond to cyber threats. This position provides technical direction and administrative oversight on all cybersecurity matters, ensuring the protection of the client's systems, networks, and data. The Manager supports a strong first line ownership model by partnering with technology and business stakeholders to embed security into planning, development, and operational activities. Responsibilities Working closely with client stakeholder, build, manage, and scale a Cyber Threat Intelligence Team from the ground up. Lead on Developing Standard Operating Procedures for threat intelligence activities, taking into account specific client activities and stakeholders, such as tooling, reporting lines, and out of hours incidents. Lead on managing most severe and critical cyber security incidents including supporting incident responders with reporting, updates and investigations to aid incident response and crisis management in a timely, accurate and professional manner. Train, and mentor threat intelligence analysts, engineers, and threat hunters. Establish operational processes, escalation paths, and playbooks. Oversee the triage of cyber events, ensuring rapid identification, investigation, and remediation. Manage incident response activities, coordinating across IT, Legal, Risk, and other stakeholders. Develop metrics, KPIs, and reporting to measure SOC effectiveness. Lead proactive threat hunting operations to identify potential compromises and undetected malicious activity. Integrate threat intelligence into SOC workflows and leverage intelligence to inform response and prevention strategies. Evaluate and optimize the client's technology stack (SIEM, SOAR, EDR, threat intelligence platforms, etc.). Drive continuous improvement of detection rules, automation, and response capabilities. Recommend emerging tools and processes to enhance maturity. Conduct regular check-ins, provide coaching and feedback, manage performance reviews and improvement plans, and support career development with the members of your team. Serve as the main liaison between team members and ECS program management team, ensuring timely program and personnel updates and controlling quality on client deliverables. With the support of the Talent Acquisition team, participate in hiring processes ensuring team resourcing aligns with client expectations and program needs. Lead onboarding tasks (e.g., joiner tickets, scheduling, equipment, success plans), manage offboarding logistics and leaver tickets, and ensure operational continuity. Manage team schedules, approve PTO, ensure timesheet compliance, and maintain a consistent high-quality service to the client. Working closely with the ECS program management team, align on overall program strategy and priorities to create clear, actionable, team deliverables. Qualifications 10-12 years of experience in cybersecurity, cyber threat intelligence, or cyber security operations. Leadership in a threat intelligence environment a plus. Ability to distil highly technical information into more business centric, risk orientated language for presentation to senior leadership. Experience with: Splunk (or other event monitoring capability), Crowdstrike, RecordedFuture, MS sentinel, SentinelOne, OpenCTI, MISP, Proofpoint. Deep knowledge of incident response, digital forensics, malware analysis, and threat intelligence. Hands‑on experience with SOC technologies such as SIEM, SOAR, EDR, IDS/IPS, and log management tools. Strong understanding of MITRE ATT&CK framework, NIST Cybersecurity Framework, and industry best practices. Excellent leadership, communication, and stakeholder management skills. Relevant certifications preferred: CISSP, CISM, GIAC (GSOM and GCTI), or equivalent. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. The base salary range for this position is $160,000-185,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit ************** #J-18808-Ljbffr

Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures. Education Requirement: A. High School Diploma or Equivalent Day-to-Day Responsibilities/Workload: Position Summary: We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period. Key Responsibilities: • Supervise daily operations of in-person claims advisor teams at the designated support center. • Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers. • Monitor team performance, customer interactions, and adherence to claims intake protocols. • Provide coaching, real-time support, and conflict resolution for front-line staff. • Escalate complex or sensitive customer issues to appropriate internal teams. • Collaborate with program leadership to ensure service levels meet KPIs. • Maintain accurate documentation of team activities, customer feedback, and operational metrics. • Ensure compliance with safety, privacy, and utility-specific policies. Required Skills/Attributes: Required Qualifications: • High school diploma or equivalent (Associate's or Bachelor's degree preferred). • Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based. • Strong leadership and coaching skills, especially in high-stress or crisis environments. • Excellent interpersonal and communication skills. • Experience working with vulnerable populations or in emergency response settings. • Proficiency in basic digital tools (e.g., CRM systems, document handling platforms). • Experience in utility services, insurance claims, or healthcare. Desired Skills/Attributes: • Bilingual (Spanish or other languages) a plus. • Familiarity with trauma-informed customer service practices.

A leading game development studio in Redwood City is seeking an experienced Head of Studio to define the creative vision and lead a high-performing team. This role requires 10+ years in the gaming industry, proven success in game development, and strong leadership skills. If you are passionate about innovation and shaping the future of gaming, we'd love to hear from you. Join us for a chance to impact the next big gaming experiences in the U.S. market. The role offers competitive compensation ranging from $300,000 to $400,000 annually. #J-18808-Ljbffr

Key Responsibilities Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization Provide polished, high-touch service to all visitors and external guests Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests Train and support team members on established processes, tools, and workflows Foster a collaborative team environment where ownership and accountability are shared across all agents Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times Qualifications We're interested in candidates who: Communicate clearly and professionally, both verbally and in writing Consistently deliver exceptional customer service and take pride in exceeding expectations Demonstrate sound judgment and the ability to assess situations and take initiative independently Has had previous management or lead experience in a customer support role And who have: A high school diploma or equivalent At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment Administrative experience, preferably within a professional services or corporate setting The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

A leading non-profit organization is seeking a People & Culture Officer to lead HR initiatives and foster a positive organizational culture. You will manage recruitment processes, employee engagement strategies, and ensure compliance with HR policies. The ideal candidate will have over 5 years of HR experience, strong communication skills, and a commitment to equity and inclusion. The salary range is $75,000 - $105,000 annually, adjusted based on the candidate's location. This role offers the opportunity to make a meaningful impact in a mission-driven environment. #J-18808-Ljbffr

The ideal candidate is an energetic, people savvy professional who doesn't mind wearing multiple hats. The candidate is experienced in handling a wide range of administrative duties and employee support-related tasks and able to work independently with little or no supervision. The most successful candidates will have some capacity with being entrepreneurial and nimble as well as be great at implementation and follow-through. The candidate will be comfortable working in a fast-paced environment and have the ability to anticipate needs, prioritize responsibilities, plan, organize and take initiative. Primary responsibilities include taking charge of all administrative duties in the office and ensuring smooth, efficient and safe operations. Essential Duties and Responsibilities: • Ensures office policies and procedures are being adhered to by all employees and visitors, and provides general support to visitors. • Manages relationships and contracts with all office vendors and service providers. • Answers main phone line and directs calls. • Assists with planning and executing office layouts and systems. • Plans and executes company events. • Books travel arrangements and tracks company travel log. • Organizes and schedules meetings and appointments. • Orders food, sets up and cleans up break rooms, food staging areas and meeting spaces as required. • Monitors and maintains office supplies inventory. • Orders company business cards, stationery and nameplates. • Handles company gifts/condolences, etc. • Performs clerical duties, such as sorting and distributing mail, distributing expense checks, preparing FedEx envelopes, filing paperwork, creating and posting signs. • Takes ownership of the accessibility and cleanliness of the lobby, general office areas, conference rooms and break room areas, making sure they are open, clean and well-stocked with supplies during the day and are closed down at night. • Maintains a safe, secure and pleasant work environment. • Performs other related duties as assigned. Skills, Experience, Education, and Abilities: • A minimum of five (5) years of experience as office manager or related administrative support role supporting senior managers in a fast-paced environment. • Strong computer skills, including Microsoft Outlook, Word, Excel, PowerPoint and SharePoint. • Ability to edit and create Word documents containing graphics; manage spreadsheets; send and receive e-mail; research and gather information from the internet, etc. • Proficiency in typing and the English language, including spelling, punctuation, grammar and oral communication. • Exercise discretion and a high level of professionalism in handling confidential information. • Reliable transportation (to be on time to work, pick up lunch, run errands, etc.). • Exceptional planning and organizational skills with the ability to manage priorities and meet deadlines. • Independent, self-starter, who is willing to seek increased responsibility. • Professional appearance and attitude. • Knowledge of principles and practices of organization, planning, records management and general administration. • Ability to communicate effectively and manage upwards. • Ability to operate standard office equipment, including but not limited to, computers, telephone systems, copiers and scanners. • Strong attention to detail. • Ability to multi-task. • Must be very organized. Intangibles Sought: • Team-Player • Pro-active approach to work • Enthusiasm • High work standards, well organized and meticulous • Integrity, commitment and honesty Physical Demands / Work Environment: Ability to reach high and low areas and move around the building with ease. Hours are 8 a.m. to 5 p.m. Mon-Friday in the office

A well-known catering company located in San Francisco is seeking a Catering Specialist to lead their Catering Team. The successful candidate will manage all catering orders and promote the growth of the catering program. Candidates should have great personalities and a strong desire to help people. The company offers competitive pay between $20.00 - $25.00/hr, plus tips, alongside several employee benefits including 401(K) match and paid sick leave. #J-18808-Ljbffr

The Team Lead -Kitchen, essentially ensures all associates take their breaks and lunches in accordance to State law and KBF policies. The team Lead also helps the Supervisor set up the Kitchen and assists with running the day operations, though they take guidance from the Supervisor or Chef. Salary Details: $22.06/hr. Responsibilities: The team Lead reviews the schedule for the day and creates a break and lunch plan for all associates to follow. Ensures all associates in the kitchen follow the break and lunch plan and take their time off as required and directed in order to stay withing State requirements. The team lead takes some feedback from associates on scheduling availability requirements, including nights, weekends, and holidays and gives those to the Chef before a schedule is created. Assist with breaks by taking over the role of the associate while they are out on break when no one else is available. Review the Six Flags Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. They will give direction to any associate if they are not following proper grooming or costume policies and report to Supervisor or Chef. Help set up the Kitchen when needed and work on the line as needed. Qualifications: High school diploma / GED required. Food Handlers Card required. At least 2 yearsof prior culinary experience. Must be able to work days, evenings, weekends, and holiday due to business needs.