Customer Service Manager - State Farm Agent Team Member
Team Manager Job 3 miles from Carteret
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We are looking for an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you love helping people and thrive in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to identify and support local community events in our market.
As an Agent Team Member, you will receive...
Salary plus monthly commission/bonus
Paid time off (vacation, personal/sick days, holidays)
Consistent schedule (M-F; 9-5 - office not open on weekends)
Valuable personal and professional experience working in a small, independent business that is backed by State Farm brand
Growth potential/Opportunity for advancement within the agency
Career advancement opportunities within State Farm or in opening your own agency
Team Building Activities (holiday dinners, happy hours, birthday celebrations/work anniversaries in office)
Professional Development tools/training like Trophy Club & Team Member Trainer that help enhance your sales and customer service skills
Requirements to be Successful in the role:
Customer Service experience required, sales experience a plus
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Proactive in problem solving
Ability to work in a team environment
Bilingual - Spanish required
Property and Casualty license (must have currently or willing to obtain)
Life and Health license (must be able to obtain post employment)
Marc Torres has established himself as a successful State Farm agent for our 15 years in Linden, NJ. He has a unique ability to relate, train and develop his team members because he himself started as a Team Member at a State Farm Agency over 20 years ago. While he empowers his Team to "own" their own professional development, teaching is one of his passions along with supporting his team in their career goals. During his tenure as an agent he has earned many awards (Chairman's Circle, SVP Club, Life Ambassador Club, Silver Honor Club and Small Business Leaders) but his proudest accomplishments have been supporting multiple team members to advance to opening their own agencies. Marc leads his team in ways that feel more like family than just employees. He leads by example and is dedicated to doing things the right way no matter what - focusing more on the customer than numbers.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Manager - State Farm Agent Team Member
Team Manager Job 6 miles from Carteret
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Profit sharing
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $Upto $2500
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Must be available to work the following schedule: NO Weekends -Week days ONLY
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Manager - State Farm Agent Team Member
Team Manager Job 25 miles from Carteret
Job DescriptionROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Liliana Reyes - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.
Customer Service Manager - State Farm Agent Team Member
Team Manager Job 23 miles from Carteret
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to make presentations to potential customers
Property and Casualty license (must have currently)
Life and Health license (must have currently)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Support Supervisor
Team Manager Job 16 miles from Carteret
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a remote-first company with employees distributed across the US and EU
5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
DataBird journal's "Best Places" Best Companies for Diversity, #1 2019 and 2020
DataBird journal's "Best Places" Best Companies for Women, #4 2019 and #1 2020
About The Role:
As a Customer Service Supervisor at Taskrabbit, you will play a pivotal role in ensuring the delivery of exceptional customer service experiences. Your responsibilities will span team engagement and development, fostering ownership and accountability, providing continuous feedback, and championing customer satisfaction both within the team and across the company.
Our Values:
Obsess over Clients and Taskers
Win Together with Heart
Own the Challenge
Be Bold
Think Big. Move Fast.
What You'll Work On:
Customer Obsessed:
Foster a positive and inclusive team environment, prioritizing engagement and collaboration for a motivated work culture.
Facilitate continuous learning and development opportunities for team members.
Champion customer satisfaction, serving as a liaison between the customer service team and other departments.
Insight/Metrics Driven:
Demonstrate ownership and curiosity in addressing customer concerns and team challenges.
Set clear expectations, hold team members accountable and collaborating with cross-functional teams.
Establish a culture of continuous feedback, leveraging qualitative and quantitative data for improvement.
Analyze and understand performance trends to create actions for continuous improvement.
Trusted Resource:
Exhibit leadership qualities in addressing customer concerns and team challenges.
Collaborate with cross-functional teams, ensuring alignment with business goals.
Handle escalations from customers as necessary, while also guiding your team through these
What You Will Need:
Minimum 1 year of people management experience, within a customer-focused environment
Exceptional problem-solving skills, emphasizing the ability to navigate and resolve complex issues efficiently, and a strategic mindset to address challenges at a supervisor level.
Strong sense of ownership and disciplined curiosity, showcasing leadership in taking responsibility for team performance and implementing effective resolutions.
Empathetic communication skills, with a focus on building and leading a cohesive team. Ability to connect with both customers and team members on a personal level while ensuring effective communication and understanding.
Detail-oriented mindset with a commitment to delivering top-notch service, now extended to overseeing the quality and performance of the entire customer service team.
Ability to work weekends and shifts dependent on business needs.
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks.
The annual gross pay range for this position is $69,000 - $88,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
You'll love working here because:
Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
The Perks. Taskrabbit offers US employees employer-paid health insurance and a 401k match with immediate vesting. Taskrabbit offers EU employees medical insurance. We offer all of our global employees, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit's commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Customer Service Manager - State Farm Agent Team Member
Team Manager Job 25 miles from Carteret
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Wellness resources
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Lori Ramil - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.
Property and Casualty License ( must have or be able to obtain)
Life and Health License (must have or be able to obtain)
Please complete our application if you are motivated to succeed and can see yourself in this role. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents' employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their employees. State Farm agents employees are not employees of State Farm.
#ZR
Customer Experience Manager, High School
Team Manager Job 16 miles from Carteret
Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.
We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.
As the High School Customer Experience Manager, you will lead a team dedicated to delivering seamless experiences for administrators, teachers, and students using BFW materials. Your primary goals are to drive customer satisfaction, retention, and loyalty by ensuring that educational institutions are fully supported and able to leverage all aspects of BFW products. You’ll play a strategic role in identifying upsell, cross-sell, and renewal opportunities, contributing to growth in customer lifetime value.
This position requires a proactive and data-driven leader who can balance day-to-day operations with long-term relationship building and account strategy.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.
Major responsibilities include, but are not limited to:
Team Leadership & Strategy
Team Development: Lead, coach, and support a team of Customer Experience Associates, ensuring high performance and professional growth. Foster a culture focused on continuous improvement and customer success.
Performance Metrics: Establish and monitor KPIs related to customer renewal rate, customer satisfaction (CSAT), product adoption, and cross-sell/upsell opportunities. Regularly review team performance to identify and address areas for improvement.
Account & Relationship Management
High-Level Relationship Building: Build and maintain relationships with key accounts, ensuring executive engagement and alignment with customer success goals.
Account Strategy: Develop and execute a data-driven account strategy informed by internal stakeholders and implemented by all Customer Experience Associates.
Customer Support & Inbound Requests
Escalation Management: Act as the escalation point for customer inquiries and issues, ensuring timely and effective resolution of complex problems.
Service Coordination: Oversee the coordination of customer inquiries with customer support and operations teams to ensure timely resolution, especially during peak periods.
Training & Product Adoption
Customer Education Programs: Oversee the development and delivery of training programs to enhance customer understanding of BFW products and integrations. Ensure that the team offers a mix of group, 1:1, synchronous, and asynchronous resources.
Adoption Monitoring: Track and report on license usage to ensure optimal product adoption. Guide the team to identify low-adoption accounts and implement strategies to drive product engagement.
Product Feedback & Continuous Improvement
Customer Insights: Gather, analyze, and report customer feedback on product performance and integration challenges. Work closely with product and development teams to drive continuous improvement based on customer insights.
Cross-Functional Collaboration: Partner with Sales, Product, and Operations teams to ensure a seamless customer journey from onboarding to renewal, aligning on goals and sharing insights across functions.
Metrics of Success
Strategic Innovation: Develop new systems / processes, automations, and best practices for customer experience ensuring processes are adaptable to changing customer needs.
Operational Efficiencies: Develop, monitor, evaluate and improve existing processes to include automation, training / documentation, and/or new tools to ensure scalable, consistent processes.
Renewal Rate: Increase customer renewal rates by proactively managing relationships and addressing potential issues before they impact retention.
Customer Satisfaction (CSAT): Maintain high customer satisfaction scores by ensuring prompt, effective support and relationship management.
Product Adoption Goals: Meet or exceed product adoption targets by implementing effective training and engagement strategies.
Cross-sell/Upsell Opportunities: Increase cross-sell and upsell opportunities by identifying customer needs and aligning with sales on value-adding solutions.
Qualifications
Required Qualifications:
Bachelor’s degree in Business, Education, or a related field; advanced degree preferred.
5+ years in customer success, account management, or a similar role with 2+ years in a managerial or team leadership position, ideally in educational technology or publishing.
Strong leadership, relationship management, and customer success orientation; proficiency with CRM tools (e.g., Salesforce).
Strategic thinker with a proactive, solutions-oriented mindset; excellent communication skills; highly organized with the ability to prioritize and manage multiple priorities effectively, especially during peak seasons.
Salary Range:$90,000 - $95,000/year
Exemption Status: Exempt
Physical Requirements:
Requires periods of close concentration. Must be able to concentrate in noisy/busy environment; must be able to bend and reach to file. Must be able to travel occasionally; work overtime - more than 40 hours a week – as needed. Required to travel to National and Regional Meetings 1-2 times per year (US & Canada).
This position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.
Additional Information
Benefits
Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
Competitive pay and bonus plan
Generous Health Benefits (Medical, Dental, Vision)
Contributions to your 401k retirement account through Fidelity
Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
Employee Assistance Program, Education Assistance Program
100% employer-paid life and AD&D insurance
And much more!
Macmillan Learning is a privately-held, family-owned company that inspires what’s possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.
We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.
The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.
SAP System Implementation & Operational Support Manager
Team Manager Job 16 miles from Carteret
Job Description
We are looking for a Manager (System Implementation & Operational Support) for a Japanese IT company
Client : Information Technology company
Working Location: Hybrid, New York (New York, NY) - office 2days a week
Employment Type : full-time, exempt
Salary : 100-130k (Annual salary range)
Benefit: TBC
Language: English, Japanese language skills would be great but not required
[Job Overview]
Key Responsibilities:
Project management experience
Non-Japanese vendor management experience
Understanding of SDLC (Software Development Life Cycle)
Analytical skills with regards to requirements analysis, maintenance and troubleshooting.
Skills & Qualifications:
Bachelor’s degree in Computer Science or related field
Minimum 10 years of experience with SAP system application implementation
SAP Certified Application Associate with ERP Certification
Strong English communication skills to support customers, report to upper management, as well as to effectively work with the team
Strong leadership skills
Collaborates well with team and project members
Ability to work well with a team as well as individually
Ability to be a good team player with great communication skills, problem-solving skills, critical thinking, and negotiation skills
Powered by JazzHR
7s0QcgdTg1
Assistant Dental Office Manager
Team Manager Job 16 miles from Carteret
Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company.
Duties and Responsibilities:
Maintains control of patient scheduling
Addresses and resolves patient complaints
Reviews patient charts making corrections with posting if needed
Takes on the responsibility of the Treatment Plan Coordinator in some offices
Has working knowledge of all insurances; handling of claims, attachments for claims
Maintains collection controls and systems
Oversees daily closeout functions as well as daily deposit with the corporate office
Coordinates end-of-month functions with the corporate office & Dental Practice Manager
Monitors patient A/R
Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
Contacts maintenance for all office equipment in need of repair for optimum function
Following up on unresolved task
Performs miscellaneous job-related duties as assigned
Coordinating office needs with Dental Practice Manager
Assistant Dental Office Manager - Qualifications
High School diploma or GED required
Experience using Outlook, Word Excel preferred
Easily able to learn new technologies and systems required
Knowledge and Skills/Expected Competencies:
Work experience in an administrative function and/or customer facing role required
Working knowledge of dental or medical front desk duties and responsibilities preferable
Previous dental office management work experience preferable
Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Powered by JazzHR
ka0Gz4DzhJ
Dental Office Manager/Treatment Coordinator
Team Manager Job 14 miles from Carteret
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Come join our team as a dental office manager in our Blackwood NJ practice.
We are seeking an exceptional dental office manager/treatment coordinator to run the front desk operations for our busy practice. The ideal candidate for this position will have a strong work ethic and a can-do attitude. If you're an experienced treatment coordinator or dental office professional, we want to hear from you. A minimum of three years dental experience is a must for this position.
Responsibilities include:
managing the day-to-day operations of the dental office
building and maintaining relationships with patients and staff
ensuring compliance with all regulatory requirements
presenting treatment plans and financial options to patients
This position offers an exceptional compensation package Including paid time off, health benefits, and growth opportunities.
If you're dedicated and outgoing individual with a positive attitude, we want to hear from you.
Customer Service Team Leader, Brookfield Place
Team Manager Job 16 miles from Carteret
CHEF-IN-TRAINING
[Restaurant Team Member]
$16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS!
ABOUT THE ROLE:
The next generation of chefs are evolving in DIG restaurants.
Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.
YOU WILL:
Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation.
Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout.
Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).
Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.
Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.
Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards.
Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies.
Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system.
YOU HAVE:
A passion for real, good food and a desire to learn culinary practices and skills.
The ability to demonstrate and execute a strong work ethic.
The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success.
Excellent communication skills, both verbal and written.
A desire to create exceptional employee & guest experiences.
An eye for detail and solving challenges.
A desire for growth in our brigade.
WORK PERKS:
Aside from the standard fare (competitive pay) we also offer:
Opportunities for GROWTH in a TEAM environment
Competitive Pay & potential to earn tips
Paid Time Off
401K programming
Parental leave
Thanksgiving, Christmas and other Holidays Off
Flexible Scheduling: Part Time and Full Time Hours
Complimentary DIG lunch everyday
Commuter Benefits
ABOUT US: To learn more about our mission and food please visit our website at: ******************************
NOTE:
DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply
Additional Role Note:
The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").
Retail team supervisor
Team Manager Job 16 miles from Carteret
Job DescriptionSalary: 18-23
Job Title: Customer Service Representative
Position Type: Full-time / Part-time
The Customer Service Representative (CSR) serves as the primary point of contact for customers, handling inquiries, resolving issues, and providing information about the companys products and services. The ideal candidate is empathetic, detail-oriented, and dedicated to delivering a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, and social media promptly and professionally.
- Address customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Educate customers about products and services, helping them to make informed decisions.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Update customer accounts and process orders, returns, and exchanges as required.- Work closely with other departments, including sales, billing, and technical support, to ensure a seamless customer experience.
- Stay up-to-date on product knowledge, policies, and procedures to provide accurate and timely information to customers.
Qualifications
Education: High school diploma or equivalent; college degree preferred.
Experience: Previous customer service experience is preferred but not required.
Skills
must have experience with ship station and shopify
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a proactive approach to customer service.
- Ability to work independently and as part of a team.
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
- Multitasking and time-management skills, with the ability to prioritize tasks effectively.
Environment: Office environment
Schedule: Must be flexible to work various shifts, including evenings, weekends, and holidays.
Office Manager - State Farm Agent Team Member
Team Manager Job 6 miles from Carteret
Job DescriptionROLE DESCRIPTION: As an Office Manager with The Amin Antoine Statefarm Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. The Amin Antoine Agency is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service preferred
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License
BENEFITS:
Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
Health benefits
Growth potential/opportunities for advancement within my agency
Administrative Staff/Office Manager
Team Manager Job 6 miles from Carteret
Job Description
The Administrative Staff/Office Manager is responsible for providing administrative and operational support to the Mantel Health clinic. The Administrative Staff/Office Manager will oversee the day-to-day operations of the office, including scheduling, billing, and patient intake. They will also be responsible for managing the office staff and ensuring that the clinic runs smoothly.
Essential Duties and Responsibilities:
Oversee the day-to-day operations of the office, including scheduling, billing, and patient intake.
Manage the office staff, including hiring, training, and evaluating employees.
Ensure that the clinic complies with all applicable laws and regulations.
Maintain accurate records of patient care.
Handle confidential information with discretion.
Purchase office supplies and equipment.
Delegate tasks to the office staff as needed.
Represent the clinic to patients, vendors, and other stakeholders.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent.
Associate's degree in business administration or a related field is preferred.
3+ years of experience in a medical office setting is preferred.
Excellent communication and customer service skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Ability to maintain confidentiality.
Powered by JazzHR
0L1WdsptiS
Office Manager - State Farm Agent Team Member
Team Manager Job 19 miles from Carteret
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Experience in marketing
Property and Casualty license (must have currently)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Office Manager - State Farm Agent Team Member
Team Manager Job 25 miles from Carteret
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Knowledge of life products
Knowledge of health products
Knowledge of living benefits products
Property and Casualty license (must have currently)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Assistant Team Leader
Team Manager Job 16 miles from Carteret
Job Description
We are offering an exciting opportunity for a Structural Engineer in our New York City Office. We currently have numerous bridge inspection projects that include biennial and condition inspections for small and large scale bridge structures. We are seeking a passionate structural engineer to fulfill the duties of an assistant team leader on bridge inspection projects. This is an opportunity for engineers to pursue a bridge inspection career with the intent to eventually step into leadership roles within our bridge inspection department. This position provides a superb opportunity for career advancement.
With over 137 years of experience, H&H is a trusted full-service infrastructure engineering firm. Our clients, including infrastructure owners, contractors, and colleagues, rely on us for intricate and innovative engineering solutions. They trust our time-tested ability to manage the entire life cycle of a project, from the study and planning phase through to design and construction. With over 600 talented employees located across 30 offices nationwide, H&H can efficiently and effectively handle assignments of all sizes, types, and delivery methods around the country and across the globe.
Responsibilities
Assist inspection Team Leader during field inspection of systems of bridge or other structure
Provide in-office support for field inspections, such as development of inspection documentation forms prior to field work
Perform field measurements, evaluate existing conditions and document findings in the field
Assist in analysis of data obtained in the field
Assist in writing the technical inspection reports
Assist in the preparation of analysis and ratings for the structure in question
Perform basic calculations including ratings under supervision of the PE or Team Leader
Assist in development of recommended construction documents for repairs of field conditions requiring interim repair (i.e. flagged conditions)
Requirements
BS or BE in Civil Engineering
Excellent verbal and written communication skills
Capable of and comfortable with working at heights and with rope lines and access machinery
Benefits
Salary Range- $72,000-$93,000 annually. Salary commensurate with experience.
We offer a professional work environment, competitive salary, benefits package and 401(k).
EOE M/F/ DISABILITY/VETS
Assistant Team Lead for Luxury Sun Spa
Team Manager Job 9 miles from Carteret
Job DescriptionBenefits:
Opportunity for advancement
Flexible schedule
Bonus based on performance
Employee discounts
Paid time off
Training & development
Join Soleil Tans as an Assistant Team Lead
Soleil Tans is a leader and innovator in the sun spa industry.
Our mission is simple: to ensure that time spent in our spa is the best part of our guests day. We do this by delivering exceptional customer service, guiding guests to the right service or membership, and maintaining our spas and equipment in pristine condition.
Position: Part-Time Assistant Team Lead
Commitment:
12 - 20 hours per week, including weekends.
Compensation:
Starting Pay: $18 per hour
Guaranteed Raise: $20 per hour within one year of completing our training and certification program
Bonuses: Earn an additional $1-$4 per hour worked through our generous sales bonus program
Tips: Assistant Team leads and staff earn tips, with an average of $100 per month
Paid Training: Customer service and sales training are provided to help build a diverse professional skillset
Your Role:
1. Deliver the Best Guest Experience: Ensure that every guest leaves feeling like we were the best part of their day.
2. Exceed Sales Targets: Drive sales by selling memberships, preventing cancellations, upselling services, and recommending products. Lead your team to do the same.
Essential Job Functions:
Drive sales by coaching Spa Consultants on our 5-step sales method
Provide exceptional customer service, ensuring guest satisfaction
Assist with managing staff schedules and providing coverage when needed
Support payroll processing as necessary
Enforce company processes and policies to improve customer service and sales performance
Ensure compliance with safety standards, legal regulations, and industry practices
Assist with financial goals through effective scheduling and purchasing
Maintain cleanliness and equipment upkeep (including re-lamping)
Ensure proper opening and closing of the store with adequate staffing
Manage inventory, restocking, and supply orders as needed
Contribute to marketing and advertising efforts
Uphold the Soleil Tans brand in all public and employee relations
Attend leadership meetings and mandatory company meetings
Requirements:
At least two years of proven sales/retail experience
Availability for 20+ hours per week, including weekends
Strong organizational and time-management skills
Self-motivated and hands-on, willing to do whatever it takes to succeed
Excellent communication skills with the ability to motivate staff
Proficient in Microsoft Office Suite and Google Applications
Perks:
Starting Pay: $18/hour, guaranteed to increase to $20/hour within one year
Bonuses & Tips: Earn additional income from bonuses and tips
Paid Time Off: Enjoy time off as part of your benefits
Free Memberships: Free Luxury All membership for you and discounted memberships for friends or family
Free Gym Membership: Stay active with a free gym membership
Growth Opportunities: Potential for advancement within the company
Flexible Schedules & Team Environment: Work in a fun, supportive environment
Exciting Contests and Incentives
09/15/24
Guest Experience Team Lead - NYC
Team Manager Job 16 miles from Carteret
Job Description
Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, The Office Experience, Harry Potter – Magic at Play, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.
Job Summary:
OGX is seeking a Guest Experience Team Lead to cultivate and foster an engaging, positive, and inspiring environment for our Guests and Team Members. This position will be responsible for delivering an outstanding guest experience by supervising the front-line team.
This position will work closely with Team Members and directly with Guests to help create an immersive, welcoming, and positive experience. They will oversee a team of about 50 team members responsible for ticket sales, line control, and photo operations. The ideal candidates thrive in fast-paced environments, have the ability to work with a variety of personalities, and can project a positive image to both team members and visitors.
This part-time position pays $21.00 per hour.
Responsibilities:
Oversee day-to-day experience floor operations including, but not limited to, ticketing, guest services, and photo operations
Learn and become a subject matter expert on operations policies, processes, procedures, and standards
Help to train and develop a world-class operations team
Actively participate in defining the team culture and incorporating it into the operation
Assess the effectiveness of the team, providing feedback to management, and enforcing disciplinary actions as outlined in the employee handbook and training
Maintain and oversee the daily break schedule to ensure employees get required breaks and move through assigned positions efficiently
Manage staff timekeeping system, ensuring that team members are accurately and appropriately clocking in and out for their shifts
Enforce the dress code
Jump into any area of the operation as needed
Complete daily summary reports in a timely and professional manner
Additional duties as assigned
Requirements:
Must be vaccinated against Covid-19
Must be able to remain in a standing stationary position more than 65% of the time
Must be able to move about inside the exhibit space
Must be able to work a minimum of three shifts, one of which must be a weekend day
Occasionally lifts and moves items / equipment weighing up to 50 pounds
Must be able to work a variable schedule including evenings, weekends, and holidays
Your strengths include:
Exceptional communication skills
Organized and detail oriented
Ability to multitask
Strong leadership skills; ability to lead by example
Self-Starter and proactive
Maintain grace under pressure and enjoy working in a fast-paced and fluid environment
Excellent problem solver with the ability to troubleshoot and come up with creative solutions
Ability to effectively interface with the public and handle emergency situations in a calm and authoritative manner
Experienced in customer service, communication, written and interpersonal skills
Experienced with POS systems and Gmail
Your experience:
High school diploma (or equivalent), some college is preferred (current students welcome to apply)
At least 6 months of supervisory or commensurate leadership experience
At least one year experience in guest-focused business (retail, restaurant, experiential, hospitality, etc.)
Experience working in the Attractions and Amusement Industry welcomed
Experience using a ticketing system
Benefits:
Flexible Schedule
Paid Sick Time
Why work at OGX:
For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.
Powered by JazzHR
FOXjs63OdB
Belmont Pret- Team Members, Team Leaders and Baristas Needed!
Team Manager Job 28 miles from Carteret
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
PRET IS HIRING!
If you have previous experience working in a restaurant or a coffee shop, we encourage you to apply to work with us! We are always on the lookout for Team Members, Team Leaders and Baristas who can provide great customer service!
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour + Mystery Shopper Bonus + Tips!
About Us:
Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City.
We are an Equal Opportunity Employer
We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.