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Team manager jobs in Cathedral City, CA - 150 jobs

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  • Operations Manager

    Emser Tile 4.4company rating

    Team manager job in Temecula, CA

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $66k-107k yearly est. 2d ago
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  • Customer Experience Lead-The Promenade at Temecula

    Victoria's Secret 4.1company rating

    Team manager job in Temecula, CA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.8-26 hourly 21d ago
  • Customer Experience Lead

    Saks 4.8company rating

    Team manager job in Palm Desert, CA

    Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods Leverage and train walkie talkie expectations for flex of coverage to support customer need Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THSellingSupervisor Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Salary and Other Compensation: The starting hourly rate for this position is between [$19.00-22.75 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
    $19-22.8 hourly Auto-Apply 15d ago
  • Patient Services Team Lead

    Radnet 4.6company rating

    Team manager job in Menifee, CA

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Services Team Lead , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: Lead a team of employees. Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest. With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions. Relieve staff for vacation and sick-time coverage. Greet incoming patients and visitors in a friendly and service-oriented manner. Be a liaison between the physician(s) and the patients. Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees. Answer phones, and schedule patients. Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns. Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients. Participate in meetings. Assist in the implementation and administering of procedures and best practices to streamline processes for center operations. Participate in and/or lead various projects to support center operations and quality patient care. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: At least 3+ years of experience as a Patient Service Representative within a radiology center. High school diploma Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment. Dynamic and knowledgeable leadership attribute We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $91k-119k yearly est. 31d ago
  • Customer Service Team Lead

    Esri 4.4company rating

    Team manager job in Redlands, CA

    Use your leadership and customer service expertise to empower a team that delivers exceptional experiences. As Customer Service Team Lead, you'll guide a high-performing group of Customer Service Representatives, fostering a culture of excellence, accountability, and continuous improvement. You'll collaborate with different departments to streamline operations, resolve challenges, and ensure every customer interaction reflects our commitment to outstanding service. This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on how we serve our customers. Responsibilities Team Leadership & Development: Lead, mentor, and coach CSRs to meet performance goals and uphold service standards. Conduct regular feedback sessions, goal setting, and performance reviews. Operational Oversight: Manage daily workflows, ensuring timely resolution of customer inquiries, order requests, and profile issues. Monitor team metrics and implement improvement plans as needed. Escalation Management: Handle complex or escalated customer issues with professionalism and efficiency. Serve as the escalation point for critical matters. Cross-Functional Collaboration: Partner with internal departments (such as product, sales, support) to streamline processes and enhance the customer experience. Process Improvement & Reporting: Analyze service metrics, identify trends, and recommend improvements. Prepare detailed reports for senior management. Requirements 5+ years of professional experience in a similar position, supporting similar responsibilities Demonstrated leadership capabilities with sound judgment and effective decision-making skills Highly team-oriented with a strong commitment to achieving shared goals and driving collective success A strong focus on customer satisfaction and the ability to foster a customer-centric culture within the team Flexibility to adapt work hours to meet business demands, including team coverage, product meetings, testing assignments, and after-hours support Bachelor's degree in business or related field Recommended Qualifications Experience or training in leadership to guide and motivate the team towards achieving their goals #LI-LW1 #LI-Onsite
    $56k-81k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Lead

    Saks Off 5TH

    Team manager job in Palm Desert, CA

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: Under the direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead will support execution of the front of house priorities within the 4 walls. In partnership with their leader, they will be responsible for maintaining selling floor service and merchandising standards to drive sales and customer experience. The Customer Experience Lead will hold their direct associate reports accountable using Connected Coaching to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Primary Job Functions: Ensure cashiering team is in the right place at the right time and operate with a sense of urgency in managing the customer line Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed Follow all directives and corporate guidelines set forth including ensuring the area is neat, clean, set to standard with the necessary supplies and that all merchandise movement meets the fast to floor expectations Teach coach and train associates to follow the fast to floor return processes to ensure merchandise is available to sell Drive loyalty enrollments, SaksFirst acquisition and Connected Service behaviors to ensure a seamless customer experience Act as the Connected Service Coach when the Assistant Store Director is not in the store to drive customer experience and reinforce the Connected Service behaviors during designated peak traffic periods Leverage and train walkie talkie expectations for flex of coverage to support customer need Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment Who Are You: Aspiring leader who can educate, drive results, and maintain high standards You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas Confident and professional communicator You Also Have: High School Diploma or equivalent required; 4 year degree or relevant work experience preferred 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks Ability to train and coach associates on selling behaviors to ensure high performance Flexibility to work evenings, weekends and public holidays Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THSellingSupervisor Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Salary and Other Compensation: The starting hourly rate for this position is between [$19.00-22.75 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $19-22.8 hourly Auto-Apply 60d+ ago
  • Manager of Med/Surg/Telemetry - Lead a Patient-Centered Team

    Goldmatch

    Team manager job in Temecula, CA

    Job Description SoCal Manager of Med/Surg/Telemetry - Leadership Role to $184K Would you like us to market you to find your perfect job? Contact us for more information. A leading healthcare provider in Southern California is seeking a Manager of Med/Surg/Telemetry, overseeing patient-centered inpatient services. This full-time on-site role offers competitive pay, professional development, and a strong leadership opportunity. Position Highlights: Compensation: up to $184,000 annually Schedule: Full-time position with occasional travel Work Setting: On-Site, Med/Surg & Telemetry Units Leadership Focus: Oversee clinical operations and ensure quality patient care Responsibilities: Supervise day-to-day nursing operations of the Med/Surg and Telemetry units Ensure compliance with hospital policies and healthcare regulations Provide mentorship and leadership to nursing staff Collaborate with hospital leadership and medical professionals Requirements: California RN License Bachelor's degree in Nursing (BSN) - Required BLS and ACLS Certifications - Required Minimum two (2) years of relevant Med/Surg/Telemetry experience Preferred: Master's degree in Nursing or related field Please apply here to be considered by the hiring manager. For further details and next steps, please contact Sean at ************** or email ************************. You may also reach Van Kalman at ************** ext. 102 or email ******************************. We will be happy to assist you.
    $184k yearly Easy Apply 6d ago
  • Customer Experience Manager

    Michaels 4.2company rating

    Team manager job in Palm Desert, CA

    Store - PALM DESERT, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.25 - $23.30 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $18.3-23.3 hourly Auto-Apply 17d ago
  • Guest Experience Manager | Full-Time | Palm Springs Plaza Theatre

    Oak View Group 3.9company rating

    Team manager job in Palm Springs, CA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Guest Experience Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event. They will hire, train, schedule, and lead all front-of-house staff including the House Managers, ushers, and merchandise sellers. This role will make a direct impact on the entire guest journey, always looking for opportunities to enhance experiences from pre-event ticket purchasing and information, through the event, and after an event. This person will also help oversee building safety and security, coordinate communication between event staff and security, and be responsible for ensuring an overall customer and client satisfaction and experience. The Guest Experience Manager reports directly to the Director of Events. This role pays an annual salary of $75,000-$80,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 24, 2026. About the Venue The Historic Palm Springs Plaza Theatre located in the heart of Downtown Palm Springs, California, re-opened on December 1, 2025 after a $34 million dollar restoration. The theatre hosts 120+ events per year including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men's Chorus, Modern Men: Coachella Valley Men's Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival and many national touring acts. The theatre capacity is 700 seats. Responsibilities Advance, plan, service, and supervise all events Plan, direct and evaluate the work of subordinates Provide leadership and guidance for event personnel Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to OVG's principles Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre-show event financial estimates Assist with the completion of post-show event settlements Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff Create work schedules for event & security staff, delegate assignments, and review performance/results Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load in and load out Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction Maintain equipment (radios, metal detection wands, etc.) for all event and security staff Make hospitality arrangements as needed Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly Review emergency planning procedures with all event staff for each event Create and distribute detailed data sheets prior to every event Prepare and approve bi-weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications Three to five (3-5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field (or relevant work experience) Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Possession of, or ability to obtain, a valid drivers' license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Knowledge of fire and public safety regulations Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Ability to lift up to 25lb Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $75k-80k yearly Auto-Apply 2d ago
  • Dental Office Manager

    Children's Dental Funzone 3.8company rating

    Team manager job in Moreno Valley, CA

    Ready to turn up the Fun in Children's Dental FunZone? We're looking for an experienced Dental Office Manager to join our company. This role offers excellent career growth, competitive compensation, bonuses, and benefits. You'll oversee daily operations, foster a positive office culture, ensure great patient experiences, and drive revenue growth. As a Dental Office Manager, you'll lead your team and collaborate with our Doctors and Regional Manager to ensure success. A minimum of 2 years in GP or Pediatrics is required as a Manager or 4 years as a Treatment Coordinator. Must have a thorough knowledge of dental billing, insurance PPO/HMO plans, along with Denti-cal. Benefits offered: Medical, Dental, and Vision Insurance Flexible Spending Account 401K Retirement Plan Employee Discounts and Perks Vacation and Sick pay Endless opportunities to grow within the Company Monthly Bonuses Employee Referral Incentive Program Job Duties: Oversee daily operations of the dental office, including scheduling, billing, and patient care Develop and implement office policies and procedures to ensure efficiency Present financial treatment plans and secure case acceptance Meet monthly production/collection goals. Increase revenue each year & profit; control costs to meet monthly budgets Boost morale, motivation, and team-building activities for staff. Oversee daily office activities and provide direction and guidance for the team as needed. Collaborate with dentists and other healthcare professionals to provide the best possible care for our patients Respond to patient concerns and issues to influence patient satisfaction. Oversee staff scheduling and coverage. Desired Profile/Background: MUST LOVE WORKING WITH CHILDREN. Minimum 2 years of dental office management experience or 3-4 years of Treatment Coordinating experience Knowledge of OSHA and HIPAA Compliance Standards Advanced knowledge and use of dental terminology Excellent customer service skills and strong attention to detail Excellent interpersonal, oral, and written communication skills Familiar with financing such as Care Credit/Lending Club Familiar with electronic billing and billing knowledge Knowledge of Dentrix Ascend is a plus Ability to work in a fast-paced environment Clean, neat, professional appearance Must be available to work some Saturdays Job Type: Full-time Mon-Friday 8:00 am-5:00 pm Saturdays 8:00 am -2:00 pm Salary + Benefits + Bonuses Pay: $65,000.00 - $85,000.00 per year Job Type: Full-time Work Location: In person
    $65k-85k yearly Auto-Apply 60d+ ago
  • Office Manager

    Pacific Dermatology Ins

    Team manager job in Palm Desert, CA

    At Pacific Dermatology Institute, we believe that everyone can achieve more beautiful, healthier skin - and the confidence that comes with it. As board-certified skin cancer and skincare experts with decades of experience, 16 locations across Southern California, and thousands of glowing reviews, we're proud to be a trusted name in dermatology. Office Manager: Pacific Dermatology Institute is looking for a strong, second in command, Office Manager to join our team, Tools and extensive training are provided for every Office manager in training to be successful at PDI. We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry. We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to lead a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today! Compensation: Salary $70,350 - $93,160.81 Compensation will be commensurate with skills and experience. Includes base salary, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution. Job duties and Responsibilities Wholeheartedly believes in, and exemplifies Pacific Dermatology Institutes Vision, Purpose and Goals on a daily basis Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures that comply with PDI policies and procedures, CMS guidelines, CLIA, and OSHA regulations Assists with and oversees the hiring of clinic staff and ensures quality training is completed in a timely and efficient manner Assist with Provider documentation and credentialing information for all participating health plan Oversees the progress of assigned clinics in terms of meeting targets and goals Maintains compliance for reviews of midlevel providers' medical records Prepares weekly bank batches, deposits and submits reports for review Prepares daily, weekly, monthly, quarterly, and year-end logs and reports Oversees the daily operations of assigned clinics May require assisting the back office or front desk receptionist to help keep staff and providers on schedule and task Identifies documents and promptly resolves operational or employee problems. Immediately informs the Director of Operations and Human Resources when a situation has the potential to adversely affect the corporation Supervises all assigned personnel and maintains current and accurate time and attendance records Responsible for maintaining and overseeing Lean standards (5S) Update job knowledge by participating in educational opportunities; reading professional publications, attend seminars, conferences and continuing education courses assigned by PDI Completion of competencies in every department within the first 12 months of employment Maintain a clean driving record, a valid driver's license, and evidence of valid auto insurance at all times Have full knowledge of PDI handbook, training materials and all policies and procedural updates Supervisory Responsibility Plan and supervise the work of the assigned clinic staff Verify in HRIS System including but not limited to, timecards, time off requests, employee changes Conduct 1:1 with direct reports Physical Demands The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel This position requires up to 25% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice. Qualifications This is a full-time, exempt position. Days of work are Monday through Friday. The Office Manager must be available during the core work hours. Long hours and occasional evening and weekend work may be required as job duties demand. Education and Experience Experience in the area of health or business management/Leadership. Bachelor's degree from a four-year college or university in either field preferred Completion of an accredited Medical Assistant Certification Program: National Certification preferred Experience working in a medical field, preferably in the field of Dermatology Advanced knowledge of medical terminology Expert knowledge with insurance practices including Managed Care, Medicare, Medicaid, and capitated guidelines At least one year of experience in a leadership capacity Basic Life Support (BLS), First Aid Certification preferred Working knowledge of Electronic Medical Record software with experience conducting fast-paced scribing in a clinical medical environment Intermediate to advanced knowledge of Microsoft Office products Advanced knowledge of ICD-10 and CPT codes, modifiers and procedures Advanced understanding of HIPAA rules and regulations Completion of all CDT training modules with a passing score Skills/Abilities Excellent communication and interpersonal skills Ability to thrive in a fast-paced environment and prioritize tasks based on level of importance Proficiency using sophisticated medical equipment Typing skills (45 wpm) Outstanding organization, multi-tasking, analytical, problem-solving, and time management skills Must be able to coordinate a series of activities simultaneously Must show ability to work as part of a team; Ability to fill-in as needed Must have excellent leadership and management skills and the ability to work and achieve targets within stipulated time limits Must be able to work independently with minimal supervision Must be observant, detailed and customer service oriented Ability to motivate staff Ability to establish and maintain effective working relationships with providers, employees, patients and the public Ability to seek, understand, demonstrate and implement changes
    $70.4k-93.2k yearly 16d ago
  • Guest Services Manager

    Jrnl Two Bunch Palms LLC

    Team manager job in Desert Hot Springs, CA

    OUR CULTURE At Two Bunch Palms, we foster a creative, entrepreneurial and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a workplace Culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers within the company. Our associates are proud to work here! PRINCIPAL OUTCOMES To provide an exceptional guest experience Maintain the company image and vision statement Participate in ongoing training and encourage the personal development of all associates Empower staff to always make sound decisions Responsibilities Oversee the daily operations of guest services and spa facilities, ensuring exceptional customer experiences and smooth operation flow. Job Summary: This role is responsible for managing the guest services team and spa operations to deliver high-quality service, ensuring guest satisfaction and operational efficiency. This role involves supervising staff, coordinating spa services, handling guest inquiries, and maintaining a welcoming and professional environment. The Manager ensures compliance with health, safety, and organizational standards while fostering a positive team culture. QUALIFICATIONS High school diploma or equivalent; a degree or certification in hospitality, business, or spa management is preferred. 4+ years of experience in guest services, hospitality, or spa operations, with at least one year in a Management role. Strong leadership, communication, and interpersonal skills. Experience & Proficiency using Opera, Book4time, and other computer cloud-based systems. Ability to: Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Be a clear thinker, remain calm and resolve problems using good judgement. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Ascertain departmental training needs and provide such training. Direct performance of staff and follow up with corrections when needed. Input and access information in the property management system/computers/point of sales system Strong problem-solving skills with the ability to troubleshoot and resolve errors, folio discrepancies, and other operational issues as they arise. Ability to work flexible hours, including weekends and holidays. ESSENTIAL JOB FUNCTIONS: -Guest Experience: Greet and assist guests, addressing inquiries, concerns, and special requests promptly and professionally. Ensure a seamless guest experience from booking to post-service follow-up. Monitor guest feedback and implement improvements to enhance satisfaction. - Operations: Work closely with the DOR and other GSM to ensure all areas of Rooms and Spa are supported. Oversee daily spa operations, including appointment scheduling, inventory management, and facility maintenance. Support Guest services staff with front office tasks. Ensure cleanliness, safety, and compliance with health and sanitation regulations. Coordinate with vendors for supplies and equipment maintenance. - Team Supervision: Train, schedule, and supervise guest services and spa staff, including guest service agents, therapists, and attendants. Conduct performance evaluations, provide feedback, and foster professional development. Ensure staff adhere to service standards, policies, and procedures. Conduct pre-shift meetings with staff and review all information pertinent to the day's business. -Administrative Duties: Manage bookings, cancellations, and payment processing using spa management software. Prepare reports on revenue, guest satisfaction, and operational performance. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. Assist in budgeting and cost control for spa services and supplies. Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts. -Sales and Marketing: Promote spa services, packages, and products to drive revenue. Upsell services and products to enhance guest experience and sales targets. Collaborate with resort leadership to develop promotions and loyalty programs. Constantly monitor staff performance in all phases of service and job functions.; rectify any deficiencies with respective personnel to include Supervisors, Guest services, Spa and Security Staff. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within a reasonable time ensuring guest follow-up at all times. Monitor guest mail and ensure that it is processed according to procedures. Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Assist staff with their job functions to ensure optimum service to guests. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Guest Services procedures. Assist staff with expediting payments. Ensure Spa staffing levels are on par with the right amount of business. Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room. Work closely with Director of Rooms to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns. Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits. Coordinate delivery time of amenities with Room Service, ensuring timely delivery. Review requests for late check-outs and approve according to occupancy. Communicate this information to Housekeeping. Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory. Complete area check nightly. Ensure all closing duties for staff are completed before staff sign out. Provide feedback to staff on their performance. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Complete all paperwork and closing duties. Perks: Vacation Pay Sick Pay Dental Benefits Life Insurance Paid Holiday (6) Vision Benefits Paid Health Insurance Benefits (HMO Premium Employee Portion) JRNL Two Bunch Palms is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
    $43k-61k yearly est. Auto-Apply 5d ago
  • Guest Services Manager

    JRNL Two Bunch Palms LLC

    Team manager job in Desert Hot Springs, CA

    Job Description OUR CULTURE At Two Bunch Palms, we foster a creative, entrepreneurial and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a workplace Culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers within the company. Our associates are proud to work here! PRINCIPAL OUTCOMES To provide an exceptional guest experience Maintain the company image and vision statement Participate in ongoing training and encourage the personal development of all associates Empower staff to always make sound decisions Responsibilities Oversee the daily operations of guest services and spa facilities, ensuring exceptional customer experiences and smooth operation flow. Job Summary: This role is responsible for managing the guest services team and spa operations to deliver high-quality service, ensuring guest satisfaction and operational efficiency. This role involves supervising staff, coordinating spa services, handling guest inquiries, and maintaining a welcoming and professional environment. The Manager ensures compliance with health, safety, and organizational standards while fostering a positive team culture. QUALIFICATIONS High school diploma or equivalent; a degree or certification in hospitality, business, or spa management is preferred. 4+ years of experience in guest services, hospitality, or spa operations, with at least one year in a Management role. Strong leadership, communication, and interpersonal skills. Experience & Proficiency using Opera, Book4time, and other computer cloud-based systems. Ability to: Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Be a clear thinker, remain calm and resolve problems using good judgement. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Ascertain departmental training needs and provide such training. Direct performance of staff and follow up with corrections when needed. Input and access information in the property management system/computers/point of sales system Strong problem-solving skills with the ability to troubleshoot and resolve errors, folio discrepancies, and other operational issues as they arise. Ability to work flexible hours, including weekends and holidays. ESSENTIAL JOB FUNCTIONS: -Guest Experience: Greet and assist guests, addressing inquiries, concerns, and special requests promptly and professionally. Ensure a seamless guest experience from booking to post-service follow-up. Monitor guest feedback and implement improvements to enhance satisfaction. - Operations: Work closely with the DOR and other GSM to ensure all areas of Rooms and Spa are supported. Oversee daily spa operations, including appointment scheduling, inventory management, and facility maintenance. Support Guest services staff with front office tasks. Ensure cleanliness, safety, and compliance with health and sanitation regulations. Coordinate with vendors for supplies and equipment maintenance. - Team Supervision: Train, schedule, and supervise guest services and spa staff, including guest service agents, therapists, and attendants. Conduct performance evaluations, provide feedback, and foster professional development. Ensure staff adhere to service standards, policies, and procedures. Conduct pre-shift meetings with staff and review all information pertinent to the day's business. -Administrative Duties: Manage bookings, cancellations, and payment processing using spa management software. Prepare reports on revenue, guest satisfaction, and operational performance. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. Assist in budgeting and cost control for spa services and supplies. Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts. -Sales and Marketing: Promote spa services, packages, and products to drive revenue. Upsell services and products to enhance guest experience and sales targets. Collaborate with resort leadership to develop promotions and loyalty programs. Constantly monitor staff performance in all phases of service and job functions.; rectify any deficiencies with respective personnel to include Supervisors, Guest services, Spa and Security Staff. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within a reasonable time ensuring guest follow-up at all times. Monitor guest mail and ensure that it is processed according to procedures. Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Assist staff with their job functions to ensure optimum service to guests. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Guest Services procedures. Assist staff with expediting payments. Ensure Spa staffing levels are on par with the right amount of business. Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room. Work closely with Director of Rooms to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns. Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits. Coordinate delivery time of amenities with Room Service, ensuring timely delivery. Review requests for late check-outs and approve according to occupancy. Communicate this information to Housekeeping. Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory. Complete area check nightly. Ensure all closing duties for staff are completed before staff sign out. Provide feedback to staff on their performance. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Complete all paperwork and closing duties. Perks: Vacation Pay Sick Pay Dental Benefits Life Insurance Paid Holiday (6) Vision Benefits Paid Health Insurance Benefits (HMO Premium Employee Portion) JRNL Two Bunch Palms is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
    $43k-61k yearly est. 6d ago
  • Office Manager

    Puroclean 3.7company rating

    Team manager job in Menifee, CA

    Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer and client satisfaction and representing and improving brand operations Being proactive in resolution of customer issues, concerns and complaints Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration Continue professional development of PuroClean specific skills and expertise: office procedures and processes Safety and risk management, following and maintaining guidelines for all field staff and office personnel Qualifications: Focus on personal development, team building, and leadership skills is essential Attention to detail, aptitude for multitasking and calm under pressure Ensure clear communication with entire staff, ability to manage relationships. Aptitude with record keeping, easily accessing information, and communicating ‘the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines, organizational and leadership skills Ability to learn quickly and flexible with change and professional challenges Compensation: $55,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $55k yearly Auto-Apply 60d+ ago
  • Office Manager/Coordinator

    The Glass Guru 3.7company rating

    Team manager job in Yucaipa, CA

    Roles & Responsibilities: With a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change: Reconcile sales software and accounting software transactions. Handle A/R and prepare deposits for bank run. Negotiate pricing with vendors to stay current in market place ongoingly. Manage the day to day operations of the staff Customer Service Rep. (if applicable) Answer inbound phone calls promptly during business hours. (if applicable) Pre-screen incoming leads/potential customers in a proper manner. (if applicable) Respond to any voicemails and/or messages from answering service. (if applicable) Manage and respond the inbound email correspondence and forward accordingly. Greet customers and all other visitors to the showroom promptly and professionally (if applicable). Schedule estimate appointments properly using the appropriate customer software. Quote product by telephone for potential new clients/customers. Assist Estimators with follow up on pending estimates by phone and/or email. Strategically schedule work appointments for Installation Techs, along with customers accordingly. Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions. Check order confirmations from fabricators/vendors for size and pricing accuracy. Oversee proper filing of daily work orders and estimates. Process timesheets for payroll processing. Prepare Accounts Receivable and prepare deposits for bank daily. Reconcile sales software and accounting software transactions as required. Qualifications & Educational Requirements: 1-2 years' residential glass experience (ordering, estimating, office/project management) preferred. HS Diploma or equivalent. 2 or 4-year college degree preferred. All candidates must pass initial background check and drug test. Preferred Skills: Excellent verbal/written communications skills. Microsoft Office proficient (Word, Excel). Experience with QuickBooks Online and web based software preferred. *Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period. Compensation: $30,000-$40,000/ Year
    $30k-40k yearly Auto-Apply 60d+ ago
  • West Coast Support Manager

    Highres Biosolutions 3.9company rating

    Team manager job in Anza, CA

    HighRes Biosolutions is seeking a West Coast Support Manager to join our growing Support organization. Reporting to the VP of Support and Professional Services, this role will lead a team of Automation Support Engineers and Field Service Engineers dedicated to delivering exceptional post-sales technical support for our customers. The Support Manager will ensure SLA compliance, drive customer satisfaction, and oversee technical escalations while intentionally shaping a culture that empowers people, puts customers first, embraces continuous learning and feedback, and prioritizes what truly drives impact. This position requires strong leadership skills, a deep understanding of complex hardware and software ecosystems, and the ability to manage a geographically distributed team. The ideal candidate thrives at the intersection of technology, service, and customer success and is passionate about helping life science organizations maximize uptime and achieve their research objectives. Responsibilities Lead and manage a team of Automation Support Engineers (ASEs) and Field Service Engineers (FSEs), providing coaching, mentorship, and performance management. Ensure SLA compliance and drive improvements in customer satisfaction (CSAT) through effective team management and process optimization. Oversee post-sales technical service and support activities, ensuring timely and high-quality service delivery. Manage technical escalations, coordinating with internal hardware/software engineering teams and manufacturing to resolve complex issues. Collaborate with other regional support leads in the US East Coast and Europe to share best practices and align on global support strategies. Collaborate with cross-functional teams to provide root cause analysis, ensuring quality, compliance and safety standards are met. Develop and implement processes that enhance efficiency, consistency, and customer experience. Monitor team performance metrics and prepare regular reports on SLA adherence, CSAT scores, and operational KPIs. Foster a culture of accountability, continuous improvement, and customer-centricity and innovation within the team. Recruit and build a strong support team of ASEs and FSEs including effective onboarding, and training. Qualifications Bachelor's degree in Engineering, Life Sciences, or a related technical field. 8+ years of experience in Service and Support, with at least 3 years in a leadership or management role. Strong background in hardware and software troubleshooting, ideally within laboratory automation or similar technical environments. Proven ability to manage geographically distributed teams and deliver measurable outcomes. Familiarity with SLA frameworks and customer satisfaction metrics. Exceptional communication, organizational, and problem-solving skills. Ability to travel up to 30% to customer sites and HighRes headquarters. About HighRes We design and build innovative robotic systems and laboratory devices used by pharmaceutical and biotech companies and academic research laboratories. Our work helps scientists accelerate drug discovery, high throughput genotyping, si RNA screening, next-generation sequencing sample prep, biorepository science and molecular diagnostics with highly flexible, expandable, and modular integrated systems, bench-top devices and consumables that are easily configured (and reconfigured) to create research environments conducive to achieving breakthrough results.
    $73k-118k yearly est. 16d ago
  • Team Leader - Big Bear

    Ski Butlers 3.8company rating

    Team manager job in Big Bear Lake, CA

    Seasonal (Seasonal) Job Title: Team Leader Terms: Seasonal, full and part time roles available Pay: $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Valid Drivers License required. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required! About us: Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rental delivery now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below: Service | Simple | Purposeful | Curious | Give Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make. Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company. About the role: Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role. Perks and Benefits: Free Alterra Mountain Company Employee pass: Unlimited access to all AMC owned resorts Ability to upgrade to full Ikon Pass at heavily discounted rate Ability to ski everyday* Barring blackout dates at Deer Valley Access to 645+ industry discounted brands through Expertvoice Discounted access to Rossignol/Dynastar/Lange equipment 401K benefit and match for ALL staff members over 18 years old Location specific, customer service-based bonuses (4 total in-season) Primary Responsibilities: Opening and closing the shop daily Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift. Plan delivery routes, support calls and pickups for the current and upcoming shift. Respond to customer phone calls, text messages, emails and voicemails in a timely manner. Dispatch ski technicians on reactive support calls Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc. Setting up the next shift for success Upselling existing guests via phone calls/texts in predelivery communication Secondary Responsibilities: Sizing guests in the proper equipment for orders as they come into our system Schedule work assignments for the following shift. Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements Assisting labor management during slow periods Taking reservations and issuing refunds Assist with delivery and support service operations as needed
    $21 hourly Auto-Apply 60d+ ago
  • Retail Team Lead

    Clarks 2.7company rating

    Team manager job in Cabazon, CA

    Clarks is looking for a Part Time Team Lead to join the team! Our employees are the sole of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world! Benefits: Clarks offers a competitive benefits package. We offer: Medical, and dental plans are offered to employees that meet the eligibility guidelines under the ACA Earned sick leave as applicable to local state laws Employee discount on all Clarks products. Retail Incentive Programs for meeting or exceeding monthly plans At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an important aspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate's experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate's relevant experience, qualifications, performance, Clarks' business needs, and internal equity. The pay range for this role may be modified by Clarks at any time in the future. Some responsibilities of a Team Lead may include: Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager Consistently deliver positive sales performance. Organize the store merchandise and back stock and ensure proper placement of product. Oversee the receipt of shipment and maintain a clean work environment. Assist in training and coaching employees on all policies and procedures. Practice impeccable customer service skills. Upsell the customer, when appropriate, on multiple pairs and accessories. Exemplify the Clarks Brand. Follow all policies and procedures related to loss prevention and shrinkage. Create a comfortable work environment for all colleagues. Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs. Consistent with applicable federal law, the above position is posted in accordance with Mashantucket Pequot Tribal and Native American Preference Law, which requires that preference in employment opportunities be afforded to members of federally recognized Indian tribes. Consistent with applicable federal law, the above position is posted in accordance with Mashantucket Pequot Tribal and Native American Preference Law, which requires that preference in employment opportunities be afforded to members of federally recognized Indian tribes. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today. Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment. For more information, please visit Clarks Jobs
    $52k-65k yearly est. 16d ago
  • Moreno Valley - Team Leader

    Harkins Theaters

    Team manager job in Moreno Valley, CA

    We offer competitive pay and great benefits for Team Leaders including FREE MOVIES, a fun work environment, flexible hours, incentive programs, advancement opportunities, 401K Match and other great benefits. Responsibilities Include: As a Team Leader, your role is key in understanding all team member responsibilities as well as training and leading team members in order to deliver the Ultimate Moviegoing Experience. What You'll Be Responsible For: Organizing and maintaining daily plan to ensure team is performing at best capacity. Coordinate rest and meal breaks. Motivates, trains, mentors, and leads team members in specific areas during each shift (i.e. concessions, box office, guest services, usher etc.) including delegating tasks and resolving minor employee conflicts. Ensures that work/guest areas are clean, safe, maintained, and organized in accordance with company guidelines. Provides feedback to managers on general and specific employee performance, identifies and reports policy violations, and assists with enforcement (i.e. selling techniques, proper uniform, cleanliness, etc.). Handles minor guest disturbances and concerns, including product exchanges. Requirements: Are at least 18 years of age 3+ months of guest services, retail, hospitality, or restaurant experience. Effectively communicate, read/write in English Are able to work independently or with a team Have work availability during our busiest times: Evenings Weekends Holidays Winter/Summer months Starting rate is: $18.40/hr for all Team Leaders, except for those with prior Harkins experience, who may start at up to $18.90/hr
    $18.4-18.9 hourly 16d ago
  • Customer Experience Manager - Victoria's Secret - Moreno Valley Mall at Towngate - Moreno Valley, CA

    Victoria's Secret 4.1company rating

    Team manager job in Moreno Valley, CA

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.50 Maximum Salary: $33.60 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $23.5-33.6 hourly 19d ago

Learn more about team manager jobs

How much does a team manager earn in Cathedral City, CA?

The average team manager in Cathedral City, CA earns between $50,000 and $186,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Cathedral City, CA

$97,000
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