New Business Team Lead
Team manager job in Charlotte, NC
Knighthead Life (“Company”) is a service and technology-oriented insurance company providing retirement solutions. With a focus on intentional innovation, ease of use, and partnership, we collaborate with our financial professional partners to develop competitive products and efficient processes to serve clients seamlessly.
Knighthead Life is a member of the Knighthead Holdings (“KHH”) group of insurance companies, which also includes Knighthead Annuity & Life Assurance Company (“KHAL”), based in the Cayman Islands. KHAL is a well-rated insurance and reinsurance company established to serve global clients seeking principal protection and guaranteed financial products, as well as reinsurance of similar products from US insurers. KHAL has established itself as the market leader of fixed and fixed indexed annuity offerings for global clients. Since its inception in 2014, it has focused on helping clients preserve and grow accumulated wealth by providing fixed annuities with attractive guaranteed rates, generous liquidity features and a choice of payout options to provide predictable future income. It backs its commitment with superior financial strength and a commitment to the highest levels of client service.
About the Role
We're seeking a detail-driven and people-focused Team Lead to manage our New Business team for our annuity team. This role is pivotal in overseeing the end-to-end processing of new annuity applications, ensuring accuracy, timeliness, and compliance. You'll lead a team responsible for intake, review, transfer processing and contract issuance-while driving operational excellence and a culture of service.
Key Responsibilities
Supervise daily processing activities including application intake, data entry, contract setup, transfer packaging and transfer follow-up and policy issuance
Monitor and manage workflow queues to ensure timely and accurate completion of new business tasks
Review submitted applications for completeness and coordinate resolution of missing or incorrect information
Ensure all processing activities comply with regulatory standards and internal guidelines
Collaborate with internal teams such as compliance, sales support, and client services to resolve issues and improve turnaround times
Track and report on key performance indicators (KPIs) related to processing volumes, accuracy, and service levels
Provide coaching, training, and performance feedback to team members
Serve as a point of escalation for complex processing cases or service concerns
Lead initiatives to streamline operational processes and enhance system efficiency
Support onboarding of new team members and cross-training across functions
Qualifications
Bachelor's degree in Business, Finance, or related field (or equivalent experience)
5+ years of experience in annuity operations, insurance, or financial services
2+ years of leadership or supervisory experience
Demonstrated experience with MYGA and FIA product lines
Experience with FAST New Business platform
Strong understanding of annuity products and new business processing workflows
Excellent organizational, communication, and problem-solving skills
Familiarity with CRM systems and workflow management tools
Ability to lead in a fast-paced, deadline-driven environment
Office Manager
Team manager job in Charlotte, NC
The Office Manager assists with the management of daily logistics and activities, administrative tasks, and social media/marketing management. The Office Manager's responsibilities include assisting with human resource operations, organizing company events, maintaining facilities, and ensuring successful day to day operations of the business.
Job Responsibilities:
Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
Manage office supplies and the maintenance of office equipment.
Resolve problems in operational processes in a timely manner.
Manage internal and external business partnerships.
Plan and organize events and engagement activities.
Prepare and maintain operations documents and reports.
Create job postings and send recruitment emails.
Manage candidate interviews, schedule with HR.
Maintain social media and professional networks for operations.
Create, manage, and post regular content and messaging for social media channels.
Qualifications And Skills
High school diploma/GED or equivalent; Bachelor's degree, preferred.
Experience in office management or an administrative role.
Previous social media/marketing experience, highly preferred.
Excellent organizational, prioritization, and time management skills.
Proficiency in Microsoft Office.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
About Us:
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! ********************************************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Team Leader
Team manager job in Monroe, NC
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Operate cash register/computer supervising cash handling procedures.
Assist Team Members on appropriate application of policies and procedures.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Operate Forklift and Baler.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education
: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This position is non-sedentary.
Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Manager, SC Operations
Team manager job in Harrisburg, NC
Continue to Grow with GXO.
At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
1st Shift, Sunday - Wednesday, 6:00am - 4:30pm
As the Manager, Supply Chain Operations, you will oversee several important areas that are critical to keeping our operations running smoothly. We'll count on your skills and years of experience to be a champion of our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and GXO.
What you'll do on a typical day:
· Communicate with customers, vendors and team members to ensure customer commitments are met
· Demonstrate an understanding of GXO's quality policies; establish procedures for maintaining quality objectives
· Provide guidance to supervisors with respect to personnel, quality and safety
· Hire, train, develop and appraise staff effectively
· Make recommendations on programs to improve operations
· Handle equipment and coordinate all maintenance needs with the maintenance team
· Ensure records are maintained appropriately and reports are completed in a timely manner
· Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations
What you need to succeed at GXO:
At a minimum, you'll need:
· 4 years of relevant work experience
· Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment
· Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
· Bachelor's degree in Logistics or a related field
· 4 years of managerial/supervisory experience
· Experience in an AS9100 or ISO environment
· Lean, Six Sigma and Continuous Process Improvement knowledge and experience
· Experience in warehousing or Third-Party Logistics (3PL)
· Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments
· Strong problem-solving techniques and statistical analysis skills
This job requires the ability to:
· Lift objects of various shapes, sizes, and weights
· Stand, sit or walk for extended periods of time
· Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
· Tolerate hot or cold warehouse environments
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
#appcastrequest
Customer Experience Manager
Team manager job in Charlotte, NC
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you'll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
All About the Role:
The Customer Experience Manager will lead a team of Sales Operations Analysts focused on delivering a seamless B2B purchase experience. This role manages sales orders from forecast to delivery, ensuring timely and complete fulfillment. The Manager partners with cross-functional teams-including Sales, Supply Chain, Logistics, Finance, and IT-to streamline operations and drive customer satisfaction.
Key Responsibilities:
Lead, coach, and develop a team of 4-6 direct reports, ensuring strong performance, growth, and role coverage.
Foster a customer-centric environment focused on seamless OTIF order fulfillment and continuous process improvement.
Oversee end-to-end order management, prioritizing delivery accuracy, compliance, and customer satisfaction.
Collaborate cross-functionally to proactively resolve order and supply chain issues impacting fulfillment.
Manage customer compliance reporting and reduce fines through effective tracking and issue resolution.
Deliver timely insights to Sales and Executive Leadership through regular reporting and demand planning input.
Support broader Sales Operations goals by sharing best practices, aligning with company objectives, and contributing to cross-team initiatives.
Minimum Qualifications
Bachelor's degree
5 + years of experience in Sales Operations, Supply Chain, or Customer Service
Minimum of 3 years in a leadership or people management role
Strong business acumen and experience in a manufacturing environment
Advanced Excel skills (including pivot tables); proficiency in PowerPoint and Outlook; experience with SAP, IBP, and Power BI is a plus.
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Find more on: Electrolux Group North America:
************************************************************** Electrolux Group Careers: ********************************************
Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
#LI-OG1
Auto-ApplyCustomer Retention Manager
Team manager job in Charlotte, NC
Job Description
CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.
We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales.
What You'll Do:
Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system.
Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer.
Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed.
Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style.
Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more.
Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success.
Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees.
Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team.
Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets.
Record and monitor all daily team activities in CRM for needed actions and follow ups.
Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems.
What We're Looking For:
Must be able to effectively lead, manage and motivate others
Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time
Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals
Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts
Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company
Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports
Strong verbal, written, analytical and computer skills
Good problem solving and decision-making abilities
What We Offer:
$90,000 to $120,000 annually based on experience and performance
Ongoing specialized, paid training to reach your career goals
Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match
Eligible for free monitored security system after 90 days.
Education assistance - we encourage and support our employees who want to improve their skills and further their education
Engaging and fun company culture that's made up of a diverse group of people
On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Customer Experience Partner
Team manager job in Charlotte, NC
**Opportunity** The Logistics Specialist or Customer Experience Partner is responsible for delivering industry leading customer experience, assisting the setup of operations structure and monitoring the day-to-day operations of the Vestas Control Tower experience and execution.
**Responsibilities**
+ Understand the supply chain of Maersk Client account's business requirements and the end-to-end program which Maersk has committed, then execute according to defined IOPs, SOPs and KPIs
+ Builds and maintains long term relationship with customer, and internal operational and customer service network.
+ Builds and maintains long term relationship with main 3PLs/2PLs like Ocean carriers, to work on constant improvements to the operation meeting the customer's requirements.
+ Builds and maintains long term relationship with internal stakeholders related to the account in other regions and with the Global account team (GPD, KCM and GCT).
+ Proactively identify program exceptions, then troubleshoot and solve according to broad guidelines provided by the Program Manager and or KCM, where applicable.
+ Act as team lead and escalation point for customer issues and questions
+ Indirectly manage and lead the Global Service Centre (GSC) staff assigned to the key account.
+ Support the team with Fin OPs process knowledge to ensure the proper process is followed and GP is generated accordingly to what has been agreed for the account.
+ Maintain IOPs, SOPs and KPIs in accordance with business changes
+ Analyze gaps between operational service levels and data output and make recommendations to address identified gaps.
+ Prepare and present KPIs and other program initiatives to internal Maersk stakeholders
+ Assist and coordinate new tactical and operational projects initiated by the client and/or Maersk
+ Act as a bridge between origin team and the client to improve the understanding and facilitate the communication, i.e. assist client to understand origin operations and vice versa assist origins to understand client's requirement, expectation and business model
+ Investigate EDI failure and analyze inputs to determine where/why error occurred.
+ Coordinate with key systems/origin personnel to drive change where needed and improve EDI performance
+ Setup checking mechanism on key operations elements and monitor exceptions to reduce the chance of service issues
+ Ensure compliance with applicable federal, state and local laws and regulations, adherence to company procedures and policies.
+ Performs other position related duties as specified by management
**Key Competencies**
+ Maersk systems, including MODS, my MAERSK Supply Chain.
+ Excellent written and verbal communication skills
+ Agile, Customer and people oriented
+ Tech savvy
+ Troubleshooting and problem-solving skill
**EDUCATION & EXPERIENCE**
+ Highschool Diploma or Equivalent required; BA/BS preferred
+ 3-5 years of SCM or similar industry experience
+ Solid SCM / Shipping operations background.
+ Client Management experience preferred
**TECHNICAL SKILLS**
+ A strong execution minded individual with strong financial technical skills, analytical ability, good judgment and strong operational focus including an understanding of systems.
+ Analytical skills
+ Knowledge of logistics market
+ Focus on delivering work in high quality
+ Ability to work independently with little supervision
+ Proficiency in Maersk systems
+ Good commercial awareness
+ Ability to make decisions in the absence of management
+ Excellent interpersonal and communication skills
+ Excellent conflict resolution and problem-solving skills
+ A well organized and self-directed individual who is a team player.
+ Strong and current knowledge of technology platforms, MS Office products, and ability to quickly adapt to new software
**Salary** :$52,000 - $65,000*
**Benefits:** Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match
* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
_Notice to applicants applying to positions in the United States_
**You must be authorized to work for any employer in the U.S.**
APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
Apply now
Apply now
United States Of America, Charlotte
USA, North Carolina, Charlotte, 28273
Full time
Day Shift (United States of America)
Created: 2025-11-21
Contract Type: Regular
Job Flexibility: Hybrid
**Additional info**
Ref.R166960
Consulting Services Office Manager
Team manager job in Charlotte, NC
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian Consulting has an opportunity for a [CS-PRO2013 : Consulting Services Office Manager] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE.
ProSidian Consulting is seeking an experienced Consulting Services Office Manager to support management and operations functions of the firm. The Consulting Services Office Managermust be a highly-motivated professional with great communication skills and understanding of office management, book keeping, and client reporting guidelines. This role is responsible for day-to-day office management, book keeping, and client reporting requirements and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.
We are seeking a Consulting Services Office Manager who can hit the ground running and make a difference! As an experienced Consulting Services Office Manager with ProSidian Consulting, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.
The Consulting Services Office Manager plays an integral support role within the operations team to highlight areas of organizational improvement and implement best practice policies, procedures, and operational processes in order to meet the company's mission of providing the most responsive and best quality customer service at a competitive price.
We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required to the client site in the Fayetteville area and some requirement to work from the project warehouse. Background checks are required for all employees.
Qualifications
The successful candidate will be self-motivated and able to lead in a team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.
The following education and experience is required to accomplish project tasks:
THE ROLE OF OFFICE MANAGER: The Office Manager is responsible for the successful management of ProSidian Consulting Office operations. In the role of Office Manager, you will manage back office operations including contract administration, insurance certification administration and miscellaneous Human Resources & Office Administration tasks.
BACK OFFICE SUPPORT
Perform Contract Administration: including printing, signing, scanning & tracking;
Manage Certificate of Insurance requests for project starts; determine requirement, make request, log & send to customer;
Support Executive team with insurance and business licence(s) renewals, banking & tax documentation requests; and miscellaneous tasks regarding ProSidian's business operations
HUMAN RESOURCES
Manage new employee process;
Maintain and ensure that personnel records are up to date and secure (vacation/sick days, suspension notification, etc.);
Research and answer any employee payroll and benefits questions;
Manage Safety Training Process with Operations Managers: keep track of meetings, topics, attendees, and reporting
OFFICE ADMINISTRATION
Answer phones as needed;
Maintain stock, order office & crew supplies as needed;
Maintain filing system as needed;
Maintain company files & documents;
Maintain office equipment, including purchases, maintenance, & IT support coordination;
Process miscellaneous operations tasks as needed
DESIRED SKILLS & EXPERIENCE
3+ years of Office Management experience. Experience in the professional services industry a plus;
Knowledge of basic accounting principles, including AR, AP, & General Ledger.
Software experience with QuickBooks and Excel;
Basic Office Management experience, including filing, inventory management, answering phones, & miscellaneous office tasks;
Knowledge of office administration, including software experience with Outlook, Word, and Powerpoint;
Excellent communication skills and phone customer service experience with high level professionals;
Ability to multi-task and work independently in a fast-paced environment
Additional Information
NO RESUMES ACCEPTED AFTER 5:00 PM EST ON 6/30/2013
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
All your information will be kept confidential according to EEO guidelines.
Send your resume's, bios, and salary expectations rates, via [email protected]. BE SURE TO PLACE REFERENCE CODE: [GD-ARFP2013 : Graphic Designer ] in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Syndicated & Corporate Lending Team Manager
Team manager job in Charlotte, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include managing a team within the Global Credit Operations Syndicated and Corporate Lending organization. Candidate will be adept at resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and process improvement.
Responsibilities:
* Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence
* Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
* Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas
* Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness
* Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
* Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
* Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
* Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
* Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
* People Manager & Coach: Knows and develops team members through coaching and feedback.
* Financial Steward: Manages expenses and demonstrates an owner's mindset.
* Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
* Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
Required Skills:
* 5 years of experience with commercial lending
* Familiarity with commercial credit or commercial loan terminology
* Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
* Highly organized, proactive, and able to plan, prioritize and manage deliverables
* Strong written and verbal communication skills; able to target messaging to different audiences
* Effective problem-solving skills
* Proficient computer skills in M365 (including Windows, Excel, Word, and Outlook)
* Can work independently while balancing early escalation to ensure seamless closing
* Adapts well to a quickly evolving environment
* Experience with LoanIQ
* Syndicated loan experience
Skills:
* Business Operations Management
* Customer Service Management
* Performance Management
* Talent Development
* Client Management
* Leadership Development
* Process Management
* Relationship Building
* Hiring and Onboarding
* Policies, Procedures, and Guidelines Management
* Process Design
* Risk Management
* Workforce Analytics
Shift:
1st shift (United States of America)
Hours Per Week:
40
Call Center Sales OTM
Team manager job in Charlotte, NC
Spectrum
Job Description"Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.26/hour or $65,014 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).”
At a glance:
Monday - Friday, 8:00am - 5:00pm
Are you a client-focused and growth-motivated tele-sales expert?
Are you motivated and client-focused sales expert talented in acquiring new accounts and upgrading existing clients with our broad range of Spectrum products within the Outbound Telemarketing segment?
Can you commit to a consultative sales position guiding companies through the selection of phone, internet, mobile and cable products?
Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:
At Spectrum Business, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.Spectrum Business, a part of Charter Communications, Inc., is a national provider of phone, internet, cable and mobile serving America's businesses. Spectrum Business's industry-leading team of experts work closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Business can be found at Spectrum.com.
Highlights:
Are you ready for a big opportunity? Our Sales and Marketing group is full of enthusiastic professionals who apply a deep understanding of Spectrum's range of products and services to win over new customers and ensure existing customers remain satisfied with their investment. No matter your background, our fully paid training will teach you effective sales techniques and how to build positive customer relationships. Increasing your brand and technological awareness is the first step toward a long and rewarding career with Spectrum, and we'll support you every step of the way.
Position benefits:
Great pay and uncapped bonus potential
Free TV/Internet/Phone to our eligible employees
Comprehensive medical benefits including health, dental and vision
Great savings and deals daily from our Perks at Works program
Great career progression opportunities through performance, guidance and coaching
100% company match 401(k) up to 6%.
Company funded retirement accumulation plan for an additional 3%.
Education assistance.
Pretax childcare spending account.
Paid holidays, vacation days, personal days and sick days.
What you will do:
Be a compelling member of the OTM Sales team through the achievement of monthly sales.
Grow client base by consulting with new accounts and providing innovative telecommunication solutions.
Act as a product consultant when promoting, recommending and selling the value of Spectrum Business products and services.
Handle all prospects with courtesy and professionalism; Establish and maintain a high level of prospect satisfaction in all interactions
Inform prospects of our product pricing model and Spectrum Business' competitive advantage compared to other service providers.
Effectively balance new lead generation versus follow up efforts. Create a strong follow up plan that will allow for greater efficiency and increased sales conversion rates.
Ensure database information is accurate and complete.
Perform other duties as requested.
Required keys for success:
Two or more years of sales experience with a proven record as a top performer and closer Experience working with solution-based or value-based selling.
Ability to communicate orally in a clear, concise and professional manner.
Ability to listen and interpret the needs of the prospect.
Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales.
Ability to show proper judgement and initiative.
Zone Support Supervisor
Team manager job in Charlotte, NC
Job Description
Zone Support Supervisor provides remote support to field representatives from their home office. Other duties may be assigned. To achieve this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability require
ADDITIONAL DUTIES/RESPONSIBILITIES OR EXPERIENCE
Grocery, mass or drug store experience preferred
Must be proficient on e-mail, Excel and Word.
Must possess excellent written and verbal communication skills.
Limited travel
Work from office or home
Other duties as assigned
EDUCATION: This position requires a minimum education level of a High School Diploma*
*Equivalent Experience may be substituted if asterisk present
EXPERIENCE: Minimum of 1 year experience preferred.
COMPUTER SKILLS: To perform this job successfully, an individual should have working knowledge of and active access to computers, including the Internet, e-mail, and competent with Microsoft applications.
SUPERVISORY RESPONSIBILITIES: This position will have no direct supervisory responsibilities.
WORK ENVIRONMENT: The work environment characteristics described here represent those an employee encounter while performing the job's essential functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position's work environment is primarily inside office locations that are typically not extreme (hot or cold) environments.
PHYSICAL DEMANDS: The physical demands described here represent those that an employee must regularly meet to perform the essential functions of the job successfully. Reasonable accommodations may enable qualified individuals with disabilities to perform the essential functions of: Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods. It also requires the ability to see, hear, walk, stand, speak, sit, learns, read, concentrate, think, communicate, and work.
DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Zone Support Supervisor.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER: FDM Field Administration, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition, to federal law requirements, FDM Field Administration, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. FDM Field Administration, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FDM Field Administration, Inc. employees to perform their job duties may result in discipline up to and including discharge.
Responsibilities
DUTIES AND RESPONSIBILITIES
Must be capable of facing and rectifying challenges, use independent judgment, and exercise discretion as needed
Work closely with Zone Director/ Zone Leads to ensure they have a complete understanding of all client projects and directives
Responsible for tracking progress, following up on any late completions to ensure we are meeting client deadlines.
Supports the Zone in the recruitment, screening and onboarding of new merchandisers
Responsible for providing quality assurance via live or phone audits on behalf of our clients.
Work closely with management and provide expert advice on field conditions that require management to make changes to internal web tools for field use.
Coordinate special project pre-planning activities
Assistant Guest Service Manager
Team manager job in Charlotte, NC
The Guest Services Supervisor oversees all front desk operations and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required Aloft brand standards related to check-in and checkout procedures, kiosk operations (both check-in/check-out and entertainment), re:fuel sales and the general operation of hotel facilities.
JOB DUTIES
Oversees and assists Front Desk Agents in checking guests in and out of the hotel in accordance with brand and hotel policy.
Promptly and professionally greets all guests entering the hotel lobby.
Provides assistance and answers guests' questions regarding hotel services, area attractions and local restaurants.
Responds quickly to and resolves guest complaints. Follows up to ensure guest satisfactions.
Trains new hires and conducts training for Front Desk Agents on a regular basis.
Generates a variety of daily and weekly reports.
Communicates regularly with Housekeeping, Engineering and Sales on room availability, VIP guests, etc.
We are looking for a candidate that:
Has the ability and drive to embrace the Aloft culture, paying particular attention to the ongoing training of the team to ensure the perpetuation of the Aloft signature service
Embraces the aloft culture, striving to exceed guest expectations at every opportunity
Is the pulse of the building. In the know, managing it all and having fun!
Is a self-starter that is always motivated to be the best
Never walks past a pillow out of place or a piece paper on the ground and instead takes the time to make it right
EDUCATION AND EXPERIENCE
High school diploma or equivalent. Associates degree preferred.
2 - 3 years of hotel front desk experience
Previous supervisory experience
Experience using point of sale systems preferred
SKILLS & ABILITIES
Excellent verbal and written communication skills
Detail oriented
Strong time management and organizational skills
Proficient computer skills using Microsoft Word, Excel and Outlook
Ability to work a flexible schedule, including evenings, weekends and holidays
PHYSICAL REQUIREMENTS
Ability to sit, stand for extended periods, walk, talk, hear, see, grasp, reach and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 25 lbs.
WHO WE ARE
With loft-inspired design, free-flowing energy and a lively social scene, Aloft Charlotte Ballantyne is a modern, fresh and fun destination. Amenities include mobile key room entry, free Wi-Fi, indoor pool, and 24-hour fitness center. Our W XYZ Bar offers signature cocktails with live music twice per week and our Re: fuel bistro offers grab and go food options that include salads, sandwiches and snacks.
EEO and ADA Statements
The Aloft Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
We are a drug-free workplace. Pre-employment drug screening is conducted.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Auto-ApplyManager of Fleet Assets and Engineering Support
Team manager job in Charlotte, NC
Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, December 3, 2025 More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
This position will be responsible for managing the acquisition, financing and disposal of all vehicles and mobile equipment for the Duke Energy fleet which is comprised of over 18,000 vehicles and equipment with a replacement value of over $900 million. Annual acquisition volume is approximately 1500 units and $80 million.
Included in this function are development and execution of annual replacement cycles, budgeting, and auction support for assets. This position will work closely with the technical team to procure desired new features/assets and with the business units to meet asset needs and timeline desired of equipment.
This position will lead the development of standardized specifications that meet departmental needs and provide the best overall value for the company.
This position will have individual responsibilities in acquisition in addition to the responsibility of managing the team.
Responsibilities
* Lead the work group in the development of specifications that are focused on safety, reliability, value, sustainability and customer needs. Lead multi-department, enterprise-wide Fleet Vehicle / Equipment Standards Team. Provide oversight and approvals for all modifications to company vehicles and equipment.
* Owns and manages multi-year agreements with suppliers which are initiated, changed, and updated through a joint relationship with Sourcing. Develop and maintain high-level supplier management relationships.
* Guide work group in continuous improvement initiatives relative to the annual acquisition of replacement or additional fleet vehicles and equipment.
* Owns and manages disposal of Fleet assets including lease terminations / returns and auction company relationships and logistics.
* Ensures safety is an integral part of all vehicle / equipment specifications. Reviews all incident reports to identify and address opportunities for elimination or protection from hazards.
* Manages all Fleet vehicle / equipment acquisition within approved financial parameters.
* Includes performance management, succession planning, training, development, etc.
Basic/Required Qualifications:
* Bachelor's in engineering, Business, or other related degree and 4 years of relevant work experience or high school diploma/GED and 6 years of relevant work experience.
Desired/Preferred Qualifications:
* 6 years of relevant work experience
* MBA Preferred
* Previous Supervisor/Management experience
* Ability to work in a self-directed manner and lead others to achieve high-quality and high quantity results
* Knowledge of Fleet management system operations and reporting
* Analytical skills with technical aptitude and ability to understand and explain complex technical concepts.
* Ability to relate and communicate to a wide range of positions internal and external to Duke Energy by utilizing effective written and oral communication skills and strong interpersonal skills
* Ability to build cooperative working relationships across multiple levels of the organization and across departmental boundaries.
* Utility or other large fleet management experience, including the ability to motivate team members and lead others through change.
* Broad knowledge of overall Duke Energy operations
* Demonstrated focus on safety and sustainability
* Demonstrated history of negotiation skills
* Understanding of overall vehicle / equipment system operation
* Understanding of Fleet financing principles, including financial and goal setting practices
Mobility Classification:
* Hybrid
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
Yes
Represented/Union Position
No
Visa Sponsored Position
No
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
Privacy
Do Not Sell My Personal Information (CA)
Terms of Use
Accessibility
Auto-ApplyOffice Manager
Team manager job in Charlotte, NC
Benefits:
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
At Handyman Connection, our Office Manager is the backbone of our business operations. You'll oversee customer service, office efficiency, scheduling, revenue tracking, and vendor relationships to ensure the business runs smoothly and profitably.
You'll lead the office team, support the franchise owner, and step in when needed to keep things moving forward. This is a role for someone who is organized, proactive, sales-minded, and great at managing people, customers, and processes.
We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If you're a natural leader who thrives in a fast-paced environment and enjoys keeping business operations running efficiently, this role is for you!
Why Join Handyman Connection?
Be a Key Leader in a Growing Business - Your role keeps everything running smoothly while allowing the franchise owner to focus on big-picture growth.
Competitive Pay + Performance Bonuses - Earn a competitive salary, plus incentives based on revenue goals and business success.
Oversee & Develop the Office Team - Lead CSRs and administrative staff, ensuring they perform at their best.
Play a Direct Role in Revenue & Profitability - Work with CSRs, marketing partners, and vendors to drive customer bookings, job scheduling, and operational efficiency.
Build Strong Business Relationships - Establish and manage vendor partnerships, marketing collaborations, and community relationships to enhance brand visibility.
Work Closely with the Franchise Owner - Step in when needed to ensure continuity in leadership and support high-level business strategies.
Use Smart Technology for Efficiency - Utilize advanced scheduling, reporting, and customer management systems to track and manage daily operations.
What You'll Do as an Office Manager:
Lead & Oversee Office Operations - Manage CSRs and administrative processes, ensuring smooth daily workflow.
Track & Optimize Business Revenue - Monitor sales goals, job completion rates, and operational profitability, working closely with the owner to improve efficiency.
Oversee Customer Service & Scheduling - Ensure customer calls, job scheduling, and service requests are handled promptly and professionally.
Drive Sales & Customer Retention - Work with CSRs to follow up on estimates, book jobs, and maintain strong customer relationships.
Build & Manage Vendor & Marketing Relationships - Partner with local suppliers, marketing agencies, referral networks, and business partners to drive new business.
Step in for the Franchise Owner When Needed - Handle operational leadership, decision-making, and problem-solving when the owner is away.
Ensure Data Accuracy & Reporting - Maintain clean, organized job data, scheduling logs, customer records, and financial tracking reports.
Manage daily financial tasks - including processing invoices, payments, accounts receivable, payroll etc.
Train & Develop the Office Team - Mentor CSRs, ensuring they follow company processes, provide excellent service, and hit performance goals.
Monitor Customer Feedback & Performance Metrics - Keep track of Net Promoter Scores (NPS), customer reviews, and sales performance to improve operations.
Stay on Top of Operational Best Practices - Ensure the office runs efficiently, minimizing waste and maximizing productivity.
What we are looking for:
Exceptional organization skills - You have the ability to create and maintain a structured environment
Leadership Experience - You've managed teams and operations with confidence.
Business Mindset - You understand how service, sales, and systems drive profit.
Customer-Focused - You care about quality service and smooth operations.
Analytical Thinking - You use data to solve problems and make smart decisions.
Strong Communication - You handle conflict, coach your team, and build trust with clients.
Tech Proficiency - Familiar with Outlook, Excel, Word, and CRMs (training available).
Self-Starter - You take initiative and act without needing oversight.
Bonus Points for: Industry Experience in home services, construction, remodeling, or trades. Also, Quick Books Online experience/proficiency (minimum 2 years)
Apply Today!
We'd love to hear how you can help lead Handyman Connection to success!
Handyman Connection is an equal opportunity employer committed to building a strong, professional, and customer-driven team.
Compensation: $48,000.00 - $60,000.00 per year
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you're interested in:
high earnings potential
a flexible schedule that you control
using your skills to help improve other's lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
Auto-ApplyCustomer Experience Concierge, Centurion Lounge - CLT
Team manager job in Charlotte, NC
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Job Description:
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the CLT Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.
It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day.
MSPs do this by:
Welcoming and providing access to our Card Members upon arrival at reception
Being accountable and taking ownership of the customer's experience from beginning to end
Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer
Employing the Customer First philosophy in meeting customers' needs and expectations
Providing concierge and lifestyle recommendation
Providing travel consultation and minimal reservation assistance
Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners
Lounge Hours of operation are from 05\:00 AM - 11\:00PM 7 days a week. Hours are subject to change due to business need.
Qualifications:
A successful candidate will possess the following qualifications:
Minimum of 1 year recent experience servicing premium customers
Airline, lounge or travel industry experience preferred, including reservation experience
Passion for servicing customers with proactive solutions
Exceptional communication skills, delighting the customer with every single interaction
The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do
Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment
Ability to utilize and switch from multiple technology platforms with ease
Adapt to an ever-changing environment and being resilient
Ability to work flexible shifts including nights, weekends, and holidays is essential
Light to moderate lifting may be required for certain job tasks
Salary Range\: $24.00 to $25.25 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://*******************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Auto-ApplyFront Office Manager
Team manager job in Belmont, NC
Holiday Inn Express & Suites Arpt-Belmont | 250 Beatty Dr. Belmont, NC 28012
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyFront Office Manager
Team manager job in Charlotte, NC
Courtyard by Marriott Charlotte Airport / Billy Graham Parkway is a high volume and fast paced hotel; the Front Office Manager must have the flexibly to work evening shifts ranging from 3:00pm to 2:00 am including weekends and holidays. Our Front Office Manager must lead by example and set a “Can Do” attitude for the team. The ideal candidate will possess above average critical thinking skills.
Candidate Experience:
Marriott experience is required with a major emphasis on Fosse, GXP, MGS and Marriott training standards as well as some experience in food and beverage.
· The responsibilities of a Front Office Manager include, but not limited to:
· Providing solid leadership and work side by side with your team during heavy volume periods.
· Ensure that all customer service -related tasked are handled accurately and on time to improve the guest experience.
· Review Guest Ledger Reports daily and ensure all in-house guest have appropriate payment requirements as outlined by company policy.
· Ensure all Guest Voice notifications are addresses and closed within the Marriott required time frame.
· Work closely with housekeeping manager to ensure that all rooms are properly recorded in Fosse and discrepant rooms are addressed and resolved.
· Assist in the Bistro restaurant whenever needed.
· Ensure all associates are in uniform and name tag.
· Must hold a valid North Carolina driver license and be willing to drive the hotel shuttle, if needed.
· Complete scheduling and stay within budgeted guidelines.
· Maintain inventory levels for front desk supplies.
· Must be willing to cover open shifts in the event coverage is needed.
Auto-ApplyManager, SC Operations
Team manager job in Boiling Springs, NC
Continue to Grow with GXO.
At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
1st Shift, Sunday - Wednesday, 6:00am - 4:30pm
As the Manager, Supply Chain Operations, you will oversee several important areas that are critical to keeping our operations running smoothly. We'll count on your skills and years of experience to be a champion of our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and GXO.
What you'll do on a typical day:
· Communicate with customers, vendors and team members to ensure customer commitments are met
· Demonstrate an understanding of GXO's quality policies; establish procedures for maintaining quality objectives
· Provide guidance to supervisors with respect to personnel, quality and safety
· Hire, train, develop and appraise staff effectively
· Make recommendations on programs to improve operations
· Handle equipment and coordinate all maintenance needs with the maintenance team
· Ensure records are maintained appropriately and reports are completed in a timely manner
· Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations
What you need to succeed at GXO:
At a minimum, you'll need:
· 4 years of relevant work experience
· Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment
· Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
· Bachelor's degree in Logistics or a related field
· 4 years of managerial/supervisory experience
· Experience in an AS9100 or ISO environment
· Lean, Six Sigma and Continuous Process Improvement knowledge and experience
· Experience in warehousing or Third-Party Logistics (3PL)
· Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments
· Strong problem-solving techniques and statistical analysis skills
This job requires the ability to:
· Lift objects of various shapes, sizes, and weights
· Stand, sit or walk for extended periods of time
· Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
· Tolerate hot or cold warehouse environments
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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Syndicated & Corporate Lending Team Manager
Team manager job in Charlotte, NC
Plano, Texas;Charlotte, North Carolina; Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***************************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include managing a team within the Global Credit Operations Syndicated and Corporate Lending organization. Candidate will be adept at resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and process improvement.
**Responsibilities:**
+ Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence
+ Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
+ Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas
+ Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness
+ Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
**Managerial Responsibilities:**
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
+ Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
+ Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
+ Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
+ Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
+ People Manager & Coach: Knows and develops team members through coaching and feedback.
+ Financial Steward: Manages expenses and demonstrates an owner's mindset.
+ Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
+ Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
**Required Skills:**
+ 5 years of experience with commercial lending
+ Familiarity with commercial credit or commercial loan terminology
+ Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
+ Highly organized, proactive, and able to plan, prioritize and manage deliverables
+ Strong written and verbal communication skills; able to target messaging to different audiences
+ Effective problem-solving skills
+ Proficient computer skills in M365 (including Windows, Excel, Word, and Outlook)
+ Can work independently while balancing early escalation to ensure seamless closing
+ Adapts well to a quickly evolving environment
+ Experience with LoanIQ
+ Syndicated loan experience
**Skills:**
+ Business Operations Management
+ Customer Service Management
+ Performance Management
+ Talent Development
+ Client Management
+ Leadership Development
+ Process Management
+ Relationship Building
+ Hiring and Onboarding
+ Policies, Procedures, and Guidelines Management
+ Process Design
+ Risk Management
+ Workforce Analytics
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Front Office Manager
Team manager job in Mooresville, NC
Tru By Hilton Mooresville Lake Norman | 117 Alcove Rd. Mooresville, NC 28117
Join Maya Hotels and Take the Next Step in Your Career!
Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Team Development & Leadership:
Supervise and train front desk staff, including receptionists, concierge, and bell staff.
Set clear performance expectations, conduct regular evaluations, and provide coaching.
Foster a positive, team-oriented work environment that enhances guest services.
Lead by example by delivering exceptional customer service and professionalism.
Guest Services & Experience:
Ensure a warm and efficient check-in/check-out process for all guests.
Handle guest inquiries, requests, and concerns with professionalism and efficiency.
Monitor guest feedback, addressing service improvements and implementing corrective actions.
Collaborate with other departments to ensure seamless communication and cooperation.
Reservations & Revenue Management:
Oversee reservation processes, ensuring accuracy and efficiency in bookings.
Implement strategic pricing and upselling opportunities to maximize occupancy and revenue.
Monitor room availability, arrivals, and departures to facilitate smooth operations.
Work closely with the sales and marketing team to make guest bookings and optimize revenue.
Front Office Operations & Compliance:
Develop and enforce standard operating procedures for the front office team.
Maintain accurate records of guest accounts, financial transactions, and room inventory.
Ensure the front desk and lobby area remain clean, professional, and welcoming.
Enforce hotel policies, security measures, and emergency procedures to ensure guest safety.
Budgeting & Financial Management:
Assist in preparing and managing the front office budget to control costs effectively.
Monitor departmental expenses, optimizing resource allocation and inventory management.
Analyze financial reports and implement strategies to maximize revenue and minimize expenses.
Collaborate with accounting to ensure accurate billing and financial reconciliations.
Education, Skills and Abilities:
Education: Bachelor's degree in hospitality management or related field preferred.
Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role.
Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively.
Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences.
Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions.
Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software.
Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.
Physical Requirements:
Ability to stand and walk for extended periods during shifts.
Ability to lift and carry up to 25 lbs., including luggage and office supplies.
Frequent bending, reaching, and handling front desk equipment and materials.
Comfortable working in a high-energy, guest-facing environment.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
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