Korn Ferry has partnered with our client on their search for Powder Coating Operations Manager
Operations Manager, Powder Coating
Plan, direct and coordinate all aspects of the powder coat line to ensure daily production requirements are met.
Responsibilities:
Ensure clean powder coating lines and booths, related equipment, and work areas.
Determine paint flow, mil thickness, and coating quality by performing visual inspections, or by using a mil gauge.
Maintain spray gun parts and booths, as required.
Meet or exceed daily productivity requirements.
Lead continuous improvement activities and initiatives.
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
Produce product that meets customer requirements.
Operate and maintain a safe and clean working environment.
Troubleshoot technical problems.
Understand bake times.
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Manage departmental performance measures, including visual controls.
Work with sales team and other departments to develop and maintain effective communication to resolve issues and inquiries.
Perform other duties as assigned.
Criteria:
College degree OR equivalent experience
Five to seven years previous work-related experience.
Computer skills required; Outlook email, Word, Excel.
Must have a thorough understanding of all powder coating line job duties including; hanging, offloading, labeling, inspecting, and packaging.
SE: 510770633
$70k-106k yearly est. 1d ago
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Director of Customer Service
Legacybox 4.0
Team manager job in Chattanooga, TN
Job Description
Our Mission
Legacybox helps families reconnect with the most meaningful moments of their lives by digitizing and preserving their recorded memories. Every photo, film reel, and tape we process is a piece of someone's personal history, a link between generations. We make these memories accessible and shareable for the future, while giving our customers peace of mind that their stories will endure.
About The Role
As Head of CX, you'll own the full customer journey, from first contact through lifelong retention, ensuring every touchpoint reflects our promise of care and trust. You'll be a voice of the customer in company strategy, championing data-driven improvements that increase satisfaction, loyalty, and profitability.
We're looking for a strategic, empathetic, and systems-minded leader to own the full Customer Experience function. You'll lead and mentor a team of 20+ CX professionals, while also partnering across Product, Operations, and Marketing to reduce friction, improve satisfaction, and design moments of delight. You're someone who can zoom out to architect a strategy, and zoom in to rewrite a macro or handle a tough customer call when needed.
Responsibilities
Leadership & Strategy
Lead and inspire the CX team to deliver best-in-class service and results.
Set department goals, forecasts, and KPIs aligned with company objectives.
Prioritize initiatives that have the greatest impact on customer satisfaction and operational efficiency.
Mentor and foster camaraderie, professionalism and accountability.
Communicate customer insights and opportunities to cross-functional stakeholders in a timely, actionable way.
Stay current on CX trends and best practices to inform ongoing strategy and innovation.
Operational Excellence
Ensure the team is appropriately staffed, trained, and scheduled to meet quality benchmarks.
Measure and report performance across key metrics including hold time, first reply time, customer effort score, CSAT, inbound/solved ratio, negative reviews, and cost per ticket solved.
Build and maintain clear, repeatable systems and resources that enable efficient work:
Up-to-date training materials and knowledge bases
Effective macros, scripts, and talking points
Simple, well-documented SOPs
Context sharing from other departments to improve coordination
Customer Advocacy & Insights
Act as the voice of the customer across the organization, identifying trends, pain points, and opportunities for improvement.
Drive continuous improvement of customer and employee experiences through data-driven analysis and collaboration.
Serve as the final escalation point for complex or sensitive customer issues, resolving with empathy and professionalism.
Engage directly with customers across channels when needed to model excellence and stay close to the experience.
Innovation & Automation
Design and implement solutions that reduce inbound volume by addressing root causes and improving processes.
Leverage automation, AI, and improved workflows to streamline response time and enhance quality.
Continuously optimize self-service tools, help center content, chat prompts, macros, and training materials to empower both customers and agents.
What Success Looks Like
High team member morale
CSAT consistently above 90%
One Touch Tickets increased by 25%
Average call wait time below 2m
About You
You're a builder and mentor who loves creating clarity in complexity. You know how to blend empathy and analytics to inspire both customers and teams. You're comfortable in fast-moving environments and can turn feedback into scalable systems.
Bachelor's degree required
5+ years of experience leading a Customer Experience team
Strategic thinker, able to solve problems quickly and efficiently
Professional, positive, sincere, adaptable, and a quick study
Natural leader with the proven ability to lead a team to achieve a shared goal
Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily
Able to prioritize multiple tasks without letting a single detail slip through the cracks
Understanding of key performance metrics for employees and department
Extra Credit
Experience designing or re-architecting CX operations for scale
Proven track record leading hybrid teams (in-house + outsourced)
Hands-on familiarity with CX automation tools, AI chat, or CRM optimization
Success collaborating with Product and Engineering to close feedback loops
Proficient in Gorgias, Talkdesk, Shopify
Benefits
Full-time
Apple computer and all the necessary accessories
Competitive pay based on experience
Medical, dental, vision, HSA, and short-term disability plans available (30-day waiting period)
Free 24/7 medical care via TextCare - no waiting period
401 (k) eligibility with employer match - 6-month waiting period (must be at least 21 years of age)
Paid time off, accrued bi-weekly
Work Environment
We take great pride in our hometown of Chattanooga and our multiple facilities here: our downtown office and our new digitization plant, where thousands of family memories are carefully handled and converted every day. This role is based in the recently remodeled CX floor inside the plant.
Why Join Us
Legacybox is at an exciting inflection point, transforming from a one-time digitization service into a lifelong platform for preserving and sharing family stories. As our Head of CX, you'll shape how millions of families experience that transformation.
*Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'
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$97k-135k yearly est. 18d ago
PT Customer Lead
Ahold Delhaize
Team manager job in East Ridge, TN
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Greet customers, help unload/load shopping carts, ensure all merchindise is scanned. Help bag, and carry out groceries.
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
$76k-121k yearly est. 60d+ ago
Retail Team Manager - (GA, Ringgold)
Five Star Breaktime Solutions
Team manager job in Chattanooga, TN
Retail TeamManager - (GA, Ringgold) TN, Chattanooga At Five Star Breaktime Solutions, t he Retail TeamManager will be responsible for ensuring customer satisfaction by maintaining customer relationships, and resolving issues while also supervising Route Team Leaders and Retail Route Merchandisers to guarantee effective and efficient operations.
Supervisory Responsibilities:
+ Manage retail vending and market route operations for assigned client locations.
+ Responsible for all interviewing, hiring, and training & development of retail employees as well as planning and assigning responsibilities to Merchandisers.
+ Manages time off of Merchandisers to ensure efficiency of operation for service obligations.
+ Addressing and resolving customer complaints per company guidelines.
+ Directly responsible for the execution and compliance of all plan o grams, promotions, new and conversion market installations.
Essential Duties & Responsibilities:
+ Business client visitations to maintain good relations and respond to customer needs with the utmost sense of urgency and professionalism.
+ Support sales activities to include: client presentations, grand opening events, trade shows, proforma development, and retail space design.
+ Coordinates/executes retail installations, merchandising, and promotional activities in a professional and timely manner in new and existing accounts; performs retail location inspections and inventory audits to ensure company standards are met.
+ Reviews financial reports daily/weekly to ensure client satisfaction, data integrity, targeted spoilage rates, accuracy of retail sales collections and control labor costs; ensures quality, cleanliness, merchandising, plan-o-gram compliance, customer service and company policies and programs are maintained.
+ Maintain the retail operating system within accordance of program standards. Utilizes reports to determine proper replenishment, merchandising, and inventory level in established retail locations.
+ Reviews service frequencies to assure maximum retail sales to foster customer satisfaction, schedules and modifies retail service structure to improve productivity and reduce labor costs.
+ Collaborates with other Retail TeamManagers to ensure maximum route efficiency and customer service and shares resources as available or needed.
+ Able to perform all job duties assigned to merchandise specialists and warehouse personnel in support of retail operations. Stays current and abides by all parts of collective bargaining agreements, where applicable.
+ Schedules regular meetings with merchandise service and attendant personnel, and fosters open lines of communication with direct reports; confers with other retail managers to coordinate activities of the operation and attend regular staff meetings to keep informed and updated about current developments related to our company.
+ Individual needs to ensure the proper handling of perishable foods, inventory controls in the retail locations, pre-kit warehouse and trucks; as well as analyzing financial reports to determine profitability and opportunities to increase revenue with proper merchandising, product introduction, and promotional activities.
+ Ensures a safe working environment and communicates company safely policies and goals to employees; secures necessary vehicles for retail service personnel and ensures proper maintenance of fleet vehicles; oversees all aspects of building maintenance including repairs, housekeeping, and security.
+ Individual will notify a member of Senior Management of any information that would be beneficial in account retention or any actions that may jeopardize the business.
Preferred Qualifications:
+ Bachelor's degree (B.A.) from four-year College or university; or two year's related experience and/or training; or equivalent combination of education and experience are required.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; be able to write reports and business correspondence and to effectively present information and respond to questions from managers, clients, customers, and the general public. Individual must have strong interaction skills and the ability to demonstrate strong communication and negotiation skills.
+ Must have the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
+ Must have the ability to solve practical problems and deal with multiple variables in situations where only limited standardization exists. Ability to interpret a variety of instruct ions furnished in written, oral, diagram, or schedule form.
+ Proficient or working knowledge of computer applications: Excel, Word, Power Point, and Email.
General Requirements:
+ Must be able to lift 50lbs+; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis.
+ Must be at least 21 years old (DOT) and have a valid driver's license.
+ Must be able to consent to a pre-employment background check.
+ Must be able to consent to a drug screen.
+ Ability to follow workplace safety policies and guidelines.
Benefits:
+ Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays
+ Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.
About Five Star Breaktime Solutions:
Join one of the nation's largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro-markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.
Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO/Veteran/Federal Contractor
Location - TN, Chattanooga - TN
$44k-91k yearly est. 60d+ ago
Licensed Insurance Customer Service
Dan Combs-State Farm Agency
Team manager job in Dalton, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Health insurance with limit on participation of 50% of employee charges
401(k) Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Bilingual a plus!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$99k-145k yearly est. 4d ago
Athletics: Cross Country Team Manager 25/26
Covenant College Students 3.5
Team manager job in Lookout Mountain, GA
is for the full academic year, open only to enrolled upperclassmen.
Freshmen Should Apply for the Freshman Athletics Team Position to be considered for any Athletics positions.
Expected hours of work per week: 10-20
Work Location & Hours: Gym/Fields/Athletic office; Times vary according to practices and games
Purpose of the position:
This position requires the individual to be present at all organized team activities (pre-season conditioning, practice during the season, all games home and away).
Qualifications for Position:
Able to work without direct supervision
A responsible and honest individual
Must be a Covenant College student to apply
Expected Duties and Responsibilities:
Assist coaches with details of practices, conditioning, and games
Assist players with uniforms and practice gear
Prepare uniforms/practice gear for all trips
Pre-game preparations
Possible statistics work
Any other duties assigned by the coach
Night and weekend work may be required
Work Habits (with the alignment of Core Values) The College asks its staff members the following fundamental work habits:
Do good work.
(Service, Diligence, Faithfulness)
Take ownership of your job.
(Selflessness, Diligence, Resourcefulness, Enterprising, Creative)
Be punctual.
(Service, Diligence, Integrity, Faithfulness)
Dress professionally and appropriately for your job.
(Humility)
Makes suggestions when appropriate.
(Resourcefulness, Enterprising, and Creative)
Communicate openly and honestly. Seek to resolve differences in accordance with the scriptural patterns summarized in the
Staff Manual
policy on Fair Treatment as well as the Grievance and Appeals Procedure.
(Integrity, Faithfulness)
Attend chapel services at least once per week, on average.
(Integrity, Faithfulness)
Resume skills development (NACE Competencies required by employers) to be developed
Career & Self-Development including - being punctual, maintaining professionalism, and continuously improving communication and organizational skills.
Communication in the form of - writing letters, emails, and reports to keep players, coaches, and staff informed.
Critical Thinking in the form of - problem-solving, making quick decisions during scheduling conflicts, and handling unexpected challenges efficiently
Leadership through - servant leadership, supporting the team's needs, fostering a positive environment, and ensuring that players and staff have the resources necessary to succeed.
Teamwork including - assisting in team communication and collaboration with the coach and team members
Technology - gain proficiencies in computer skills and working on scheduling
Work Environment
Varies with specific team demands.
Physical Demands
Varies with specific team demands.
$63k-74k yearly est. 60d+ ago
Installation Team Manager
Surv-Nashville
Team manager job in New Hope, TN
Job Description
At Surv, we strengthen communities by providing a to-do list membership for aging homeowners. We provide reliable home help for the retiring and aging-in-place population by partnering them with young, service-minded adults who are capable of completing basic jobs such as painting, landscaping, decorations, handyman work and moving.
About the role:
The Community Manager is the operational integrator of your market. They are a leader helping all their staff rise to success. Starting with leading by example in the field and building the location from nothing to serving tens of thousands of people while providing hundreds of impactful jobs for the next generation.
You Will Be Responsible For:
Scorecard Management - Aid in troubleshooting with the responsible team member. Ex. Conversion rate - working with the lead NSA to improve the process
LMA of All Staff - Leading and holding your team accountable to hit their goals and complete their to-dos
Field Success - Working jobs with your early team to be sure Neighbors are happy and Locals are well-trained. Visiting all first-time customers
Training New Staff - Onboarding and supporting new staff as they onboard into the organization unless they have a dedicated manager.
Field Management - Optimizing operations in the field to be sure jobs are running smoothly. Mentoring young adults & onboarding new staff
CSR/NSA - Handling inbound estimate calls and scheduling of locals
Preferred Skills and Qualifications:
HS Diploma or GED required
Bachelors or equivalent experience preferred
Friendly with good interpersonal skills
Ability to perform manual labor for extended periods
3+ years in various construction fields
Experience training and managing small teams
Cost Tracking and estimating
House call pro or service titan use
Required
Valid driver's license
Vehicle for transportation
Working Hours
Full time
Monday-Friday, Some Saturday phone calls and jobs occasionally
Maintain 40-hours
Compensation & Perks
Salary + Profit Sharing TBD based on experience
401k
Health and Dental
This position will require a background check and drug test to be eligible for hire.
Things we are looking for:
● Alignment with our Core Values:
Agape (Choosing love to bridge division.)
Community (To better. To know. To be known.)
Growth Mindset (Embracing feedback to become my best self.)
Finish Strong (The home stretch is the hardest and most important part.)
Full Life (Committed to the journey of purpose and intentional living in all things.)
● Ability to keep track of how all decisions on the ground effect the long-term profitability of the market
● Ability to lead, cultivate, manage, and hold accountable a large team of young people
● Ability to make Neighbors happy with the quality of work provided by Surv
Why join Surv?
As a leader, you will have many opportunities to explore and discover your interests and talents while engaging in a wide range of tasks and projects. This will enable you to not only gain valuable experience, but also broaden your skills and enhance your personal and professional growth. Our strong belief in the power of teamwork and collaboration is the foundation of our business, driven by our commitment to the community.
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oNqjDENIKM
$44k-91k yearly est. 29d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Team manager job in Chattanooga, TN
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyoversight
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$29k-37k yearly est. Auto-Apply 21d ago
Customer Service Manager - State Farm Agent Team Member
Ryan Scott-State Farm Agent
Team manager job in Calhoun, GA
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Dawsonville, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ryan Scott State Farm, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
As an Agent Team Member, you will receive...
Salary
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Dedicated to customer service
Able to learn computer functions
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-49k yearly est. 3d ago
Client Services Supervisor
Rescare Employer Solutions
Team manager job in Chattanooga, TN
About ResCare Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as
education, vocational training, and job placement for people of all
ages and skill levels. Right now, we have an exciting opportunity for
you to join our team as a Branch Manager..
Are you passionate about helping others? Don't miss this
opportunity to find career success and fulfillment while you help
people reach their highest level of independence! Apply today!
ResCare. Where Care Meets Career.
Job Description
Client Service Supervisor Responsibilities
This
position is responsible for quality service delivery to clients, and
supervising, guiding and directing staff providing those services. The
Customer Service Supervisor will monitor the selection of appropriate
staff, direct scheduling, identify problem situations and assist in
problem solving to strive for optimum outcomes.
Scheduling caregiver staff to ensure service delivery to clients
Staff files, updates and record keeping. Ensure all certifications, licenses
and other applicable documents are complete and up-to-date per local,
state and federal regulations.
Evaluate job performance of staff and provide performance reviews, corrective action or
other disciplinary/performance appraisals/counseling.
Ensure home care services are in compliance with agency philosophy, policies
and procedures, and in accordance with federal, state and local
licensing laws and regulations.
Direct staff schedules and ensure appropriate services are provided to clients.
Review each client's Plan of Care initially, and ongoing in order to adjust to any significant change.
Ensure submission of proper timekeeping and paperwork. Management of
schedule templates, processing visits and compliance checking through
Point of Care and written notes.
Will be working in 3 systems, processing payroll, and ensuring data is correct
Report client condition changes, needs or concerns to the Branch
Manager/Executive Director, clinical staff and family members as
appropriate.
Assume on call responsibility
Other duties as assigned.
Qualifications
Prior experience delivering services to the elderly and/or disabled.
Prior experience in scheduling staff is preferred
Demonstrated ability to supervise staff.
Two or more years of community service or client service experience.
Two or more years of general office and computer experience.
Excellent customer service skills.
Solid experience working with the public, presenting a friendly, professional appearance while interacting with people.
Must be able to function well with pressure, make decisions quickly and manage confidential information.
Valid drivers license and insurance.
Additional Information
In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:
Competitive pay based on experience
Medical, Dental, Vision Benefits
Suite of voluntary insurance options
401(k)
Paid Time Off
Holidays
Performance incentives
Company Discount Purchasing Program
Cell phone Service
Ford and Chrysler Automobiles
Furniture
Appliances
Staples discounts
Employee Assistance Program
Legal Assistance Program
Tuition Reimbursement
$31k-49k yearly est. 18h ago
Customer Experience Coordinator PT+FT
Marshalls of Ma
Team manager job in Chattanooga, TN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2040 Hamilton Place Blvd. Suite 300
Location:
USA Marshalls Store 0394 Chattanooga TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 12d ago
Office Manager/Coordinator
The Glass Guru of Chattanooga 3.7
Team manager job in Chattanooga, TN
Job DescriptionRoles & Responsibilities: With a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change:
Reconcile sales software and accounting software transactions.
Handle A/R and prepare deposits for bank run.
Negotiate pricing with vendors to stay current in market place ongoingly.
Manage the day to day operations of the staff Customer Service Rep. (if applicable)
Answer inbound phone calls promptly during business hours. (if applicable)
Pre-screen incoming leads/potential customers in a proper manner. (if applicable)
Respond to any voicemails and/or messages from answering service. (if applicable)
Manage and respond the inbound email correspondence and forward accordingly.
Greet customers and all other visitors to the showroom promptly and professionally (if applicable).
Schedule estimate appointments properly using the appropriate customer software.
Quote product by telephone for potential new clients/customers.
Assist Estimators with follow up on pending estimates by phone and/or email.
Strategically schedule work appointments for Installation Techs, along with customers accordingly.
Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions.
Check order confirmations from fabricators/vendors for size and pricing accuracy.
Oversee proper filing of daily work orders and estimates.
Process timesheets for payroll processing.
Prepare Accounts Receivable and prepare deposits for bank daily.
Reconcile sales software and accounting software transactions as required.
Qualifications & Educational Requirements:
1-2 years residential glass experience (ordering, estimating, office/project management) preferred.
HS Diploma or equivalent.
2 or 4-year college degree preferred.
All candidates must pass initial background check and drug test.
Preferred Skills:
Excellent verbal/written communications skills.
Microsoft Office proficient (Word, Excel).
Experience with QuickBooks Online and web based software preferred.
*Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.
$35k-50k yearly est. 21d ago
Branch Support Manager
Wells Fargo 4.6
Team manager job in Chattanooga, TN
About this role: Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargo In this role, you will: * Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives
* Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance
* Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements
* Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations
* Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements
* Work independently to identify, strategize and make recommendations for support function by providing support and leadership
* Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners
* Identify and provide consultation on opportunities for process improvement and risk control development
* Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets
* Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets
Required Qualifications:
* 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
Desired Qualifications:
* 1+ years of leadership experience
* Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective
* Strong client service skills
* Strong attention to detail and accuracy skills
* Effective organizational, multi-tasking, and prioritizing skills
* Strong verbal, written, and interpersonal communication skills
* MS Office (Teams, Outlook, Word, Excel, PowerPoint) experience
Job Expectations:
* US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required
* This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location
* Ability to travel up to 20%
Posting End Date:
29 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$69k-117k yearly est. 4d ago
Front Office Guest Services Manager
Embassy Suites Chattanooga DT
Team manager job in Chattanooga, TN
Front Office / Guest Services Manager
Come join our team at our new Embassy Suites in downtown Chattanooga, Tennessee opening soon!
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Front Office / Guest Services Manager oversees the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Able to be a guide for all associates on the expectations and processes to run and maintain and effective front desk / guest services operations
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Oversee the Front Office and maintains a high standard
Monitor and evaluate guest satisfaction
Recognize regular and VIP Guests promoting Brand loyalty program
Maximize room occupancy at best rates
Promote other services and facilities of the hotel through up-selling techniques
Set departmental objectives and work schedules
Recruit, manage, and train, Front Office Team
Assist with other departments when necessary
Comply with hotel security, fire regulations, and all health/safety regulations and legislation
Have knowledge of all hotel systems including phone PBX system, key system, PMS systems, and company programs
Have knowledge of surrounding area
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstrated
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
$32k-44k yearly est. 13d ago
Hot Stamp Team Lead 2nd Shift - Chattanooga, TN / Plant 1
Gestamp 4.6
Team manager job in Chattanooga, TN
Works with supervisor to help manage and oversee team members to accomplish daily safety, quality and manufacturing goals. Key Responsibilities * Assists in the development of work instructions, training on processes, and helps supervises daily operations.
* Be prepared to step into supervisor's position in cases of sickness and vacations
* Responsible for assisting with tool room software and documentation, including but not limited to approving Nova Time, SAP and Captor.
* Provide detail reports for die tryout, crashes and split investigation.
* Performs daily safety inspections as well as daily rotating process audits.
* Read and interpret CAD data, blueprints to customer specs.
* Apply and utilize manufacturing best practice for efficiency, quality, safety and capability.
* Completion of miscellaneous duties and projects, written and verbal, as directed by your supervisor/manager
* Any other duties deemed necessary or appropriate including but not limited to die setting as required.
Knowledge and Education
* USDOL Certificate of Completion Tool & Die Maker or 2:1 experience to 4 year apprenticeship program.
* Proof of 6 years related experience.
* Minimum (2) years' experience in a Production Stamping Plant.
* Experience relative to medium to large Tandem Line Dies or small to medium Transfer Dies or medium to large Progressive Dies required with experience relative to Transfer Dies & large Progressive Dies a plus.
* Experience with implementation of Engineering Changes required.
* Must be willing to work overtime as required (including Sundays) to maintain all Plant functions relative to the Tool Room such as but not limited to Program Launch, die repairs, engineering change timing to customer dates/requirements, etc.
Key Qualifications/Requirements
* Must be a Team oriented player and work well with others.
* Ability to prioritize, in high stress environment.
* Good working relationship and effective communication skills with vendors, team members and suppliers.
* Demonstrates knowledge and understanding of tool room processes and procedures, including Die Standard Practice for die repair.
* Must have own basic set of precision/hand tools.
* Must be willing to work any shift as Plant schedule and/or manpower requirements deem necessary.
* Must be willing to work overtime as required (including Sundays) to maintain all Plant functions relative to the Tool Room such as but not limited to Program Launch, die repairs, engineering change timing to customer dates/requirements, etc.
Additional Information
* Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
* While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to handle, manipulate, or feel objects, tools or controls, reach with hands and arms, climb stairs, talk and hear
* Employee must occasionally lift or move up to 50 pounds
* While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time
* The noise level in the work environment is usually moderate
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
About us
We are a multi-technology company present in over 20 countries and our team of over 40,000 is made up of 90 different nationalities. They are the driving force of our company, which designs, develops and produces parts for over 900 models of the leading vehicle manufacturers, and enable us to be one of the top suppliers worldwide.
Do you have what it takes to build the future of mobility with us?
* You will be joining a leading international group in the automotive sector with a clear commitment to innovation, a trail-blazer in Industry 4.0 and engaged with ESG (Environmental, Social and Governance) criteria.
* This is an opening to build a career in a global environment with many opportunities to grow both professionally and personally by participating and leading innovative and international projects.
* You will find a supportive and friendly environment where the emphasis is on team work, continuous improvement, trust, a dynamic spirit and thinking outside the box, and a passion for a job well done.
* You will be working with highly qualified professionals as Gestamp is committed to the ongoing training of our teams.
Join the Gestamp team!
$52k-76k yearly est. 60d+ ago
Environmental Services Team Lead - FT - 2nd Shift (74094)
Hamilton Health Care System 4.4
Team manager job in Dalton, GA
Hours: 3PM - 11:30PM
The incumbent will perform a wide range of housekeeping cleaning tasks of assigned areas including the cleaning of patient rooms, restrooms, waiting areas, offices, and clinical areas. In addition, will provide leadership, training, and motivation of all other housekeeping personnel and will fill in as the Supervisor on weekend duty.
Qualifications
JOB QUALIFICATIONS
Education: Must be able to read and write and follow oral and written instructions.
Licensure: None
Experience: At least one year of housekeeping experience in a health care setting preferred.
Skills: Thorough knowledge of housekeeping methods and equipment preferred but not required. Good oral and written communication skills and problem solving skills required. Good vision or use of prescribed glasses required.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
The continuing challenges of the incumbents position are self-motivating required to daily perform a highly repetitive, often non-stimulating and sometimes undesirable tasks with a positive attitude. Also, the maintenance of cleanliness and pleasant aesthetics in assigned areas while under constant conditions of high occupancy and traffic. Works in typical hospital environment subject to hazards associated with such a facility. Must be able to work a flexible schedule including weekend, overtime and 2
nd
or 3
rd
shift assignments. Extensive amounts of physical effort is required including walking, lifting, pulling, stooping, operation of light machinery, and moving furniture. Vision must be good or prescribed glasses worn. Preference for routine, organized activities performed according to predetermined hospital policies. High tolerance for pressure and stress due to task interruption. High tolerance for change.
Full-Time Benefits
403(b) Matching (Retirement)
Dental insurance
Employee assistance program (EAP)
Employee wellness program
Employer paid Life and AD&D insurance
Employer paid Short and Long-Term Disability
Flexible Spending Accounts
ICHRA for health insurance
Paid Annual Leave (Time off)
Vision insurance
$32k-42k yearly est. 9d ago
Resource Parent Support Team Lead
Clarvida
Team manager job in Chattanooga, TN
Job Title: Program(s): State: Population Served: Reports To: FLSA Status: Resource Parent Support Team Leader (RPS TL) TFC Tennessee All RPS Team Coordinator, State Program Director Exempt The Resource Parent Support Team Leader (RPS TL), under the supervision of the RPS Team
Coordinator or designee works closely with the Foster Care Team to identify, license, and retain
foster families for the region.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Supervision at least twice monthly with each RPS.
Quarterly evaluations.
Hold weekly regional RPS team meetings.
Become certified to train all foster parent pre-service and post approval courses.
Oversee and provide pre-Service and on-going foster parent training activities also to
include training/co-facilitating TN Key at least a minimum of 4 times a year.
Monitor and assist with foster home compliance and paperwork (licensure requirements,
home studies, background checks, monthly check-ins, quarterly compliance checks, re-
assessments, etc.).
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Provide on-going efforts to audit and maintain foster parent charts.
Member of the peer audit team, which requires travel to other regions statewide.
Participate and oversee in recruitment and marketing activities on a weekly basis.
Stay current and ensure the team stays current on DCS/contract provider requirements.
Approving time.
Cover for team members when they are on leave.
Complete annual training requirements.
Complete RPS monthly report.
Complete frozen home report.
Utilize, troubleshoot and support team with all electronic platforms.
Attend weekly Treatment team.
Attend State quarterly meetings.
Participate in monthly RPS calls.
Support client placement efforts and respite care.
Attend 2-3 RPS retreats a year throughout the state.
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive
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listing of activities, duties, or responsibilities that are required of the employee for
this job. Duties, responsibilities, and activities, may change at any time with or
without
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Revised 10/4/2024
RPS Team Leader
notice.
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Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
SUPERVISORY RESPONSIBILITIES
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Routine supervision of assigned Resource Parent Support team members.
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Assures the completion of supervisory responsibilities in accordance with the organization's
policies and applicable laws, potentially including but not limited to interviewing, hiring, and
training employees: planning, assigning, and directing work: appraising performance: rewarding
and disciplining employees: addressing complaints and resolving problems.
PHYSICAL DEMANDS
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The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
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While performing the duties of this job, the employee is regularly required to stand; walk; sit;
use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to
reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
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The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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TRAVEL
This position requires travel of approximately 25-50% of the time to meet the demands
across the Region and for statewide meetings.
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REQUIRED EDUCATION AND/OR EXPERIENCE
A minimum of a Bachelor's degree from an accredited four-year college or university.
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PREFERRED EDUCATION AND EXPERIENCE
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Experience working with children/adolescents in a therapeutic treatment environment and
complying with state and/or contractual requirements.
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3 years of experience at Clarvida or at least 3 years of experience in resource parent support.
CERTIFICATES, LICENSES, REGISTRATIONS
Licensed driver with automobile insurance in good standing.
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QUALIFICATIONS
• Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively
to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or
innovative techniques or style. Ability to make effective and persuasive speeches and
Revised10/4/2024
RPS Team Leader
2
presentations on controversial or complex topics to top management, public groups, and/or boards
of directors.
• Mathematical Skills
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic
equations, and permutations. Ability to apply mathematical operations to such tasks as frequency
distribution, determination of test reliability and validity, analysis of variance, correlation
techniques, sampling theory, and factor analysis.
• Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in mathematical or diagram form and deal
with several abstract and concrete variables.
• Leadership Skills
Interpersonal skills and ability to interact and work with staff at all levels. Drive and ability to handle
multiple tasks in a fast-paced environment.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
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Proficiency in Microsoft Word and Excel.
Skills necessary to learn Clarvida electronic systems.
Ability to work flexible hours consistent with program needs
Willing to work as part of a team
Having good organizational and time management skills
Sensitive to other cultures and socioeconomic levels
Consistently embodies the Clarvida values of Inclusion, Integrity, Commitment, Compassion,
Accountable, Person Driven, and Collaborative
MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTIONAND
AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE
POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S):
EMPLOYEE SIGNATURE
SUPERVISOR SIGNATURE
DATE
DATE
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Revised 10/4/2024
RPS Team Leader
$39k-77k yearly est. Auto-Apply 3d ago
Gulfstream Team Lead, Aircraft Maintenance
West Star Aviation 4.5
Team manager job in Chattanooga, TN
West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.
When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live.
What you can expect as a Team Lead, Aircraft Maintenance Technician at West Star:
The Team Leads responsibility is to supervise a team and direct project flow. In addition to human resource skills, this position requires extensive knowledge of engine and aircraft systems, including the ability to troubleshoot in the areas of hydraulic, pneumatic and electrical systems. This position also supervises the inspection of aircraft or mechanical systems. Job duties will vary each day and will encompass projects as coordinated with the Program Manager. Will be required to work independently and lead multiple projects. Will have direct customer contact and supervise programs and customer sales.
You will be ESSENTIAL to many FUNCTIONS including:
TeamManagement: Supervise, mentor, and guide a team of aviation maintenance and services technicians, foster a positive work environment, encourage teamwork, and enhance technician skills through on-the-job training and performance coaching. Participate in hiring and disciplinary matters while conducting quarterly performance assessments and feedback. Ideal candidate as a successor to the Program or Project Manager and receives mentoring as well.
Program Operations: Provide daily oversight of assigned technicians to include setting technician work schedules and being available to support meeting aircraft deliveries, reviewing time charges and daily manpower scheduling. Collaborate with assigned Leads to ensure adequate manpower, parts and other resource needs for project success. Partner with other Team Leads to adjust manpower by team to ensure program goals and aircraft schedules are met accordingly.
Compliance and Safety: Ensure strict adherence to aviation regulations, safety protocols, and company policies to maintain a safe working environment for all team members and customers.
Quality Assurance: Conduct regular audits and inspections to ensure the highest standards of service delivery and compliance with company quality assurance guidelines.
Training and Development: Coordinate and conduct training programs to equip team members with the necessary skills and knowledge to perform their duties effectively and build skill proficiency.
Process Improvement: Identify areas for process enhancement and implement strategies to optimize team workflows, efficiency, and overall productivity.
Resource Management: Oversee the maintenance of service center tools, equipment, and hangar spaces to ensure adequate availability and proper storage or working order. Address concerns and needs timely to the Program Manager.
Reporting and Documentation: Ensure all assigned team members maintain accurate and up-to-date records of activities, to include work orders, R&I forms, parts tags, resolutions, reports, and relevant documentation
Effectively and clearly communicate (i.e., speak, write, read) in English
$37k-68k yearly est. 1h ago
Office Manager - GA #2647
Right Talent Right Now
Team manager job in Dalton, GA
Title Office Manager - GA #2647
Manufacturing Company is seeking someone to serve as Office Manager. The Office Manager is responsible for overall office activities, directing and coordinating office staff, and participation in related corporate projects. As an Office Manager, one will need to know many aspects of the business and feel confident to make quick, informed decisions. In this role, the Office Manager is expected to identify and implement successful strategies to improve quality of service, productivity, and profitability in all administrative areas. This position serves as a critical resource internally to upper management, office and production staff. The position also serves as a vital resource to customers and suppliers.
The Office Manager will directly manage the department supervisors of Customer Service, Art Department, Accounting Department, Marketing, Retail Division, and Human Resources. Office Manager is indirectly responsible for all administrative and office personnel.
• Oversee company policies, procedures, and office operations.
• Manage and assess work performance and work-load of all office staff.
• Provide team members with the appropriate training, tools, direction, motivation and discipline to enable their success with The Company while monitoring progress and achievement through established performance metrics.
• Maintain administrative staff by recruiting, selecting, training and appraising employees.
• Act as liaison or communicator between Corporate and the Office.
• Improve business standardization to utilize best company practices.
• Attend quarterly Strategic Planning meetings
• Maintain pricing spreadsheets and responsible for implementation of price increases in the ERP computer system.
• Maintenance to item files including addition of new items, colors, sizes, and packaging detail.
• Help resolve customer requests, issues or complaints.
• This position will require one to investigate and implement solutions to business problems, enhance our current methods of doing business, and spend time on independent projects/tasks.
• Enjoy independent, project-based work. Some projects will require self-teaching to determine a solution for business opportunities.
• Have a desire to get things done quickly and accurately.
QUALIFICATIONS:
Qualified candidates will possess a four-year college degree with 3-5 years of direct supervisory experience, demonstrate knowledge of office administration practices, have strong interpersonal and communication skills, be detail and task oriented, and possess creative problem solving skills. Applicants must also have a positive attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace. We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel), who is highly motivated, and is a self-starter.
ABILITIES: Seeking individual with:
• Strong sense of urgency
• Attention to detail
• Excellent interpersonal & telephone communication skills
• Strong work ethic
• Excellent computer skills working with Microsoft Office applications
Bottom line requirements we need notes on with candidate submittal:
1. Four-year college degree.
2. 3+ years of direct supervisory experience in an office environment with demonstrated knowledge of office administration practices.
3. Local or in the General Region.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-47k yearly est. 60d+ ago
Lawn & Landscape Team Leader
The Grounds Guys
Team manager job in Harrison, TN
We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!
As Team Leader, you are responsible for managing a team up to 6 people while performing the delivery of services. Our clients trust to us to provide quality services and you are key in helping us live out our values every day.
You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have experience in landscaping and previous supervisory experience, as well as proven communication skills with supervisors, employees, and customers.
Specific Responsibilities:
Manageteam of up to 6 people while performing services; motivate, coach, and mentor team
Perform landscape maintenance duties, such as mowing, fertilizer application, weed control, aeration, spring clean-up, fall clean-up, trimming, and pruning
Operate a variety of mechanical equipment including but not limited to bed edgers, commercial mowers, blowers, dump trailers, chainsaws, line trimmers, and tillers
Perform landscape enhancement activities such as mulch application, plantings, top soil application, lawn seeding
Address clients' questions, comments, and concerns
Prepare daily team performance reports
Assist with employee recruiting and selection
Job Requirements:
Current and unrestricted Driver's license with a clean record
One year experience in this or a related field is required
Previous leadership experience
Willingness to work occasional (paid) overtime
Must be able to lift up to 50 pounds to waist level and perform all other physical requirements associated with a position of this nature
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
How much does a team manager earn in Chattanooga, TN?
The average team manager in Chattanooga, TN earns between $32,000 and $125,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Chattanooga, TN
$63,000
What are the biggest employers of Team Managers in Chattanooga, TN?
The biggest employers of Team Managers in Chattanooga, TN are: