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Team Manager Jobs in Chicago Ridge, IL

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  • Customer Service Team Lead

    Icon Protection

    Team Manager Job 9 miles from Chicago Ridge

    The Customer Care Team Lead role is crucial in enhancing customer experience for both internal and external stakeholders, acting as a liaison between support teams and aligning with company objectives. Key duties include managing customer care workflows, coaching representatives, ensuring prompt handling of inquiries and orders, overseeing order assignments, and maintaining high communication standards and backfilling all positions. Responsible for leading efforts on customer fine tracking, research and disputes and special projects as assigned by the Associate Director Customer Care. Additional responsibilities involve monitoring phone levels, reporting on customer care metrics such as CSAT ratings, and advising management on performance trends below 92%. The role also includes conducting Root Cause Analysis of KPIs, implementing corrective actions, addressing product quality issues, and managing key accounts. DIRECT REPORTS: None CORE & ESSENTIAL FUNCTIONS: • Track, research, dispute fines that are charged by Icon customers and lead efforts back with customers for those that are being contested. • Backfill Customer Care positions as necessary. • Lead special projects as assigned. • Monitor customer care interactions for quality assurance. • Maintain weekly communication with Customer Care management, monitor customer satisfaction levels and develop initiatives to improve it. • Conduct monthly Root Cause Analysis (RCA) of customer care KPIs and report findings. • Monitor day-to-day operation of the Customer Care Team including management of work assignments, monitor response times and rebalancing workloads, phone service levels (Shadow Agent-/Ring Central). Adjust work schedules due to staffing shortages. • Implement and oversee the Correction Action Program with warehouse managers and report to management. • Regularly update management and the team on any changes phone and order service levels • Act as point of contact for shortages, damages over $300 value • Product quality communication and review • Monitor returns and credits logged as customer care errors for monthly assessments • Ensure and monitor quick response to incoming customer base order status and product knowledge requests. • Manage Assignment through GrooveHQ daily including following up and monitoring first call resolution, and response time. QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS: Must possess customer service experience. Possession of a high school diploma with 3-4 years proven experience in a lead/supervisor role. A post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Must display a professional image in all settings. Proficiency in using Microsoft Office Suite applications required. Customer service experience in a manufacturing environment and with an independent sales team is preferred. Inside sales experience is valued. SAP, Great Plains, Infor, Salesforce, or other CRM system experience preferred. EQUAL OPPORTUNITY EMPLOYER Icon Protection, Inc. as represented by Garland Surface Protection, Inc, Surface Shields, Inc, Ram Board, Inc., and Trimaco, Inc. are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated), protected veteran status, age, or any other protected characteristic under federal, state or local law.
    $32k-42k yearly est. 18d ago
  • Warranty Manager

    Hub Group 4.8company rating

    Team Manager Job 12 miles from Chicago Ridge

    As a Warranty Manager in our company, you will be responsible for leading and optimizing our warranty administration and management processes. This pivotal role involves overseeing warranty claims processing, developing, and updating warranty policies, and ensuring compliance with industry and legal standards. You will analyze warranty data to identify improvement opportunities, manage internal and dealer relationships, and provide essential training and support. Additionally, managing parts operations concerning warrantable claims, manage recall processes, and ensure high-quality service delivery from suppliers. This role requires a blend of strong technical understanding, excellent leadership and communication skills, and a minimum of five years of experience in warranty management, ideally within a relevant industry. ESSENTIAL JOB FUNCTIONS: Warranty Claims Management: Oversee the entire warranty claims process, ensuring timely and accurate resolution in accordance with company and industry standards. Collaborate with dealers, authorized service provider, customers, and internal teams to address warranty-related issues effectively and efficiently. Advocate for fair recovery and reimbursement from OEMs on behalf of the company on goodwill warranty assistance. Policy Development and Compliance: Develop and update warranty policies and procedures to align with industry standards, legal requirements, and management expectations. Conduct regular audits and inspections to ensure compliance with warranty terms and conditions. Data Analysis and Reporting: Analyze warranty data to identify trends, root causes, and opportunities for process improvement. Generate detailed reports on warranty performance, including claims data, costs, and trends, and present these findings to company leadership. Internal and Dealer Support: Act as the primary contact for warranty-related inquiries from internal M&R team, dealers, and authorized service providers. Develop and implement a comprehensive warranty training program for internal staff. Recall Notification and Management: Manage the identification and resolution of product recalls in compliance with regulatory requirements. Quality Control and Supplier Management: Monitor and evaluate service providers and suppliers to ensure adherence to warranty standards. MINIMUM QUALIFICATIONS: Minimum 5 years of experience in warranty management, preferably in a relevant industry. Demonstrated ability in managing complex warranty claims and negotiations. Strong leadership skills with experience in team building and training. Excellent analytical, problem-solving, and decision-making abilities. Proficient in data analysis, reporting, and performance metrics. Technical understanding of the industry's products and services. High School Diploma or equivalent; higher education or certifications in a related field are advantageous. Outstanding communication and interpersonal skills..
    $67k-92k yearly est. 17d ago
  • Manager, Customer Experience Transformation

    USG 4.8company rating

    Team Manager Job 10 miles from Chicago Ridge

    USG is an industry-leading manufacturer of building products and innovative solutions. For over 120 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency. We're big enough that our professionals have the resources to make a difference, yet small enough that you're not just a number. You'll work on key initiatives and build strong relationships across the company that will position USG for growth into the future. USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us. Position Summary: Serve as the overall project controller and project manager for the implementation of the multi-year Customer Experience transformation roadmap. Key Accountabilities & Responsibilities: The Manager, Customer Experience Transformation will support the cohesive implementation of the Customer Experience (CX) team's multi-year transformation strategy, which is focused on ensuring that USG delivers a seamless experience for our customers and is easiest to do business with. This role will work across CX, IT, Financial Planning & Analysis, and other departments as needed to support financial tracking & analysis and project management efforts. On the financial and analysis front, you play a critical role in managing and controlling project finances, resources, and schedules to ensure successful delivery of the multi-year, cross-functional CX transformation project and its underlying initiatives. Your responsibilities include tracking project budgets, monitoring costs, and forecasting financial performance. Additionally, you collaborate with project managers and stakeholders to advise on project plans to identify risks and implement mitigation strategies to keep projects on track and within budget. On the project management front, you will play a pivotal part in managing change and engagement activities across our teams, thereby enabling our stakeholders towards our new customer experience strategy. You hold all relevant information together, while ensuring compliance of the overall program timeline and individual deliverables. You generate transparency and foster knowledge exchange within the program team. Your activities will support the team's success by driving both overarching tasks and the improvement and development of new program processes and concepts. Managing and controlling project finances: Develop and maintain project budgets, forecasts, and financial models to track project costs, revenues, and profitability. Monitor project expenses, labor costs, and resource utilization against budgeted targets, identifying variances and taking corrective actions as needed. Generate financial reports and dashboards to provide project stakeholders with timely insights into project financial performance, including cost-to-complete and earned value analysis. Collaborate with project managers to develop project plans, work-breakdown structures, and resource allocation schedules, ensuring alignment with project objectives and constraints. Conduct risk assessments and identify potential project risks and opportunities, working with project teams to develop risk mitigation and contingency plans. Ensure compliance with project governance processes, financial policies, and regulatory requirements, and provide guidance and support to project teams on project controls and reporting standards. Planning: Design rollout blueprints for new processes and manage the set-up. Coordinate planning activities across workstreams and stakeholder groups by consolidating, aligning, and validating planning between different projects. Support CX leadership in generating and maintaining a holistic roadmap of current, upcoming, and future change activities. Project management: Drive the overall project management for the CX transformation strategy implementation, working across program teams to ensure consistency in planning, transparency in progress, and effective risk management implementation throughout. Serve in a central coordination and tracking role to ensure transparency and consistency in measures used, timelines in progress, and resources available. Help ensure realization of planned changes and training measures within the timelines, budgets, and scopes aligned on. Support team members, as needed, in the daily operations of steering projects and programs. Support the improvement and development of PMO processes and systems within the CX team. Organizational support in change activities: Support change measures, as needed, across stakeholder groups throughout the strategy implementation. Ensure organization and execution of larger trainings associated with the CX transformation implementation. Lead smaller sub-projects, as needed, within the transformation, ensuring they stay within scope, time, and budget. Support training incubation and team enablement. Managing project communication: Support in preparing executive presentations for CX leadership and relevant stakeholders, providing both content and implementation updates for the CX transformation strategy. Support stakeholder communication with presentations on status and plans. Actively participate in program proposals. Requirements Education & Professional Experience: Bachelor's or master's degree, with a focus on business administration or equivalent preferred A total of at least 5 years of relevant experience, across financial and project management, ideally in a role with an enterprise scope in a large organization Relevant experience in a customer experience function (marketing, sales and service) a plus Project management certifications a plus Soft-Skills: High degree of empathy and ability to anticipate team and stakeholder needs Strong customer mindset and stakeholder management skills, with the ability to hear someone's needs, translate them into concreate activities, and take action Excellent collaboration skills for effectively interacting with cross-departmental project managers, team members, and stakeholders to gather project information, provide updates, and resolve issues Interested in working in fast-paced and dynamic environments Takes a hands-on mentality in driving work forward Good communication skills and fearless in communicating with different stakeholders Ability to work well under pressure, manage competing priorities, and adapt to changing project requirements and constraints in a dynamic project environment Detail-oriented mindset with a focus on accuracy, completeness, and integrity in project data, documentation, and reporting Continuous improvement mindset, seeking opportunities to streamline processes, enhance efficiencies, and optimize project controls practices to drive project performance and outcomes Presentation skills and experience are a plus Eager and consistent learner with a natural curiosity for the work of USG and the Customer Experience team Hard-Skills: Independent, structured and analytical thinker with excellent organizational skills Strong analytical- and problem-solving abilities for managing multiple projects in parallel, identifying project risks, analyzing cost variances, and recommending corrective actions to keep projects on track Proficiency in project management methodologies, tools, and techniques, with experience in project planning, scheduling, evaluation, and execution Knowledge of project accounting principles, cost management practices, and financial analysis techniques for tracking and controlling project finances Understanding of project governance frameworks, compliance requirements, and regulatory standards relevant to project management and control End-to-end thinking and result orientation Familiarity with financial management systems and enterprise resource planning (ERP) platforms for managing project budgets, expenses, and resource allocations Proficiency in Microsoft Excel for developing financial models, analyzing project data, and generating reports and dashboards Fluent in English, verbally and written. Spanish and/or French a desired add-on skill Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values - innovation, quality, integrity, service, diversity, efficiency and safety - have helped us become the company we are today. EOE including disability/veteran
    $55k-79k yearly est. 1d ago
  • Operations Support III

    Us Tech Solutions 4.4company rating

    Team Manager Job 37 miles from Chicago Ridge

    Title: Operations Support III Duration: 6 Months Possibility of Extension: Yes · Must be a quick learner with the ability to adapt to new tools and systems. · Proficient in Microsoft Word, PowerPoint, and Excel. (Smartsheet is a plus) · Strong organizational skills and a solid understanding of technology. · Good communication skills · Basic Power BI and SharePoint functions such as granting permissions Key Responsibilities: · Serve as the administrator for the Escalation Tool, ensuring it meets the business needs of all teams involved. · Assist in tool upgrades by attending requirements meetings, taking detailed notes, and managing communication with all teams. · Grant access to Power BI reports and resolve any related access issues. · Collaborate with cross-functional teams to support the operational needs of Patient · Engagement and Access and Reimbursement. · Maintain a high level of organization and attention to detail in all tasks. · Trend analysis within the Escalation Tool Required Qualifications and Skills: · Must be a quick learner with the ability to adapt to new tools and systems. · Proficient in Microsoft Word, PowerPoint, and Excel. · Strong organizational skills and a solid understanding of technology. · Attention to detail Good communication skills · Ability to multi-task different priorities and responsibilities · Ability to work within multiple systems effectively and concurrently · Ability to manage their time efficiently and effectively · Support other projects and tasks identified by the APS Operations team Preferred Qualifications: · Experience in creating Standard Operating Procedures (SOPs). · A robust technical background is highly desirable. · Basic Power BI and SharePoint functions such as granting permissions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $57k-85k yearly est. 1d ago
  • Gummi Operations Manager

    Albanese Confectionery Group, Inc. 4.0company rating

    Team Manager Job 27 miles from Chicago Ridge

    UNDERSTANDING The person in this position understands that safety and quality are first and second priorities of the operation. They work well with people and create an atmosphere of appreciation and learning that helps to motivate the team. This person creates strong relationships with support teams and works with them to troubleshoot and overcome issues in the operation. They are generally calm and work to gather the information available before making important decisions or instructing team members on corrective actions. They are trusted by their team and viewed as a leader who can be openly communicated to for understanding, honest, and forward-looking feedback. They guide their teams using the Core Values of ACG. They require creativity from themselves and their team. They drive a “nothing is impossible” attitude and view issues as direct challenges to better themselves and their team. With a strong understanding of operational goals, this leader reaches into all operational practices to drive out inefficiencies and build consistency in operations. This leader uses corporate goals as a guide to look for improvements throughout operations. They build the strongest of relationships with operational and supporting departments by being upfront and collaborative with leaders from other departments. They are clear about operational gaps and help provide guidance and resources to eliminate inefficiencies. This person is a transformation leader. They look at systems and processes as starting points with opportunities to provide additional automation, simplification, and standardization within all systems. They use technology, training, and lean practices as tools to reach efficiency goals. They see data as their primary source of truth and are proactive looking for trends to identify issues. The decisions they make are bound in fact gathered from reliable sources. They understand perfection is impossible, while never faltering from their goal of achieving it. This position is responsible for the Gummi Operations Department including safety, quality, resource management, reporting, and overall performance of the department operation. CORE VALUES Our 5 Core Values are more than just words, they're a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run. Own It Hustle and Refuse to Settle Love People Act for the Greater Good Find a way WORKING RELATIONSHIP Reports to the Director of Operations. Communicates regularly and has a strong relationship with team members in multiple departments. Communicates and meets periodically with other departmental leaders. RESPONSIBILITIES Develop team leaders around Core Values and company objectives. Complete and guide leaders in providing effective performance feedback and evaluations for team members. Coach department leaders on effective and consistent team member interactions. Ensure team leaders are adhering to company policies and administering practices in a fair and consistent manner. Set expectations and communicate performance reviews for department leaders on a regular basis. Coach team members on safety, quality, and productivity standards. Identify and publicize clear expectations for team members. Develop, implement, and improve team member training and performance. Educate and manage team members to operate within company policies and procedures. Coordinate, communicate, and direct manufacturing activities and objectives with team members. Routinely analyze and communicate performance metrics to team members. Ensure the team is adequately staffed, managed and trained. Manage production operations to meet safety, quality, and performance requirements. Comply with and enforce all company Quality, HACCP, GMP, Food Defense, and Food Safety standards. Define, review, and improve department SOP's and standards. Manage production operations in accordance with company policies and practices. Remove operational waste per company requirements and improve resource efficiencies for a lean environment. Establish and manage processes that effectively and efficiently use company resources. Manage proper allocation of human resources. Establish and improve training standards and objectives. Identify and recommend improvements to department structure and resources. Coordinate and investigate safety, quality, productivity issues to provide corrective and preventative actions. Maintain equipment, materials, and facilities in a safe and sanitary manner. Define operational schedules and production plans to meet the needs of customer requirements and coordinate with necessary departments. Support the establishment of productivity objectives and drive activities to meet those objectives. Support departments providing safety, quality, planning, maintenance, sanitary, and material resources. Support annual objective development and budgets for the department. Effectively communicate department performance to management and leadership stakeholders. Create and maintain effective communication within the department and between other departments. Provide opportunity for, identify, and report team member and department successes. Support equipment, product and material testing as required. Provide execution assistance as needed. Other duties as assigned REQUIREMENTS Must be able to stand for the duration of a 12-hour shift with applicable breaks Excellent interpersonal skills - team player Hard worker who is a self-starter and proactive Knowledge of manufacturing processes and machinery Knowledge of ERP systems and Microsoft Office software preferred Managing groups of salaried and hourly employees in a manufacturing environment Minimum of 5 years of supervisory experience Minimum of 2 years of manufacturing experience Great verbal, written, and presentation communication skills Must be able to speak, read and write in English. EDUCATION Bachelor's degree or equivalent experience preferred High School Diploma or equivalent is required
    $87k-155k yearly est. 17d ago
  • Warehouse Implementation & Support Manager

    Ace Hardware Home Services 4.3company rating

    Team Manager Job 12 miles from Chicago Ridge

    Who We Are: Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do - and Ace is on a Mission to be the best, most trusted provider of home preservation services. About This Role: The Warehouse Implementation and Support Manager is responsible for implementing the ServiceTitan inventory module to enable tracking quantity on hand at the branch locations. Through onsite visits, this individual will redesign the branch warehouse flow and setup, identify tracked items vs consumable items and train on proper inventory workflows. Each month this individual will also reconcile the operating and accounting systems on inventory and accounts payable. What You'll Do: -Evaluate warehouse design and make improvement to drive efficient flow - Asses the team at the branch and make recommendations to meet the branch's needs - Identify stocked items vs consumable items - Create aisle/bin system according to warehouse and truck templates - Purge excess inventory - Match stock inventory to centralized price book materials - Count all warehouse and truck inventory for initial quantity on hand in ServiceTitan -Train all levels of the organization on inventory tracking workflows using Ace Academy (online learning management tool) and onsite training - Evaluate workflow usage and issue resolution with reconciliation between ServiceTitan and Intacct monthly - Responsible for adding a vertical to an existing business (ordering product, stocking truck, training staff, managing price book, etc.). - Manage multiple projects in various stages simultaneously - Ongoing support to all branches for inventory related issues, questions and training including root cause analysis and resolutions. Required Skills: High school diploma or equivalent 5+ years of warehouse inventory experience, preferably in residential HVAC or plumbing industry Ability to use computers efficiently and accurately enter data Experience with ServiceTitan is required Project management capabilities Able to pass a drug screening and background check Must have a valid drivers' license and a good driving record Ability to communicate effectively with field personnel and managers and lead change management Ability to work independently and readily adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays, or unexpected events Physical Requirements: Must be able to use standard office equipment such as telephone, computer, files, copier, etc. Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts Ability to climb stairs and ladders and work in high, precarious places Ability to sit and/or stand for extended periods of time Ability to work outside; exposed to heat and cold Ability to see and read with or without vision aids Ability to hear and speak to exchange information Ability to perform maintenance duties and read blueprints, drawings, and specifications Job Specifics: Position Status: Regular full-time (40+ hours a week) FLSA Description: Exempt/Salaried Reports To: Director of Ace Hardware Home Services Work Schedule: 8+ hours/day, 5+ days per week Work Location(s): Remote with extensive travel during implementations Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Unique Indoor Comfort is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Unique Indoor Comfort position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Unique Indoor Comfort reserves the right to change job duties, including essential job functions, according to business necessity.
    $73k-112k yearly est. 8d ago
  • Office Manager

    North Bridge Staffing Group

    Team Manager Job 10 miles from Chicago Ridge

    Office Manager / Administrative Assistant Are you an organized, proactive individual looking for an opportunity to thrive in a dynamic work environment? A real estate investment management firm in the Loop area is seeking a dedicated Office Manager to oversee daily office operations and provide key administrative support. This is a chance to play an integral role in maintaining a welcoming, efficient, and collaborative workplace. About the Role: As the Office Manager, you'll serve as the first point of contact for visitors and ensure smooth office operations. The role involves a blend of traditional office management tasks, event coordination, executive support, and logistical planning. This position is ideal for someone who thrives on variety and enjoys contributing to a team's success. What You Will Do: Guest Services: Welcome and assist visitors, set up meeting spaces, and coordinate food, beverage, and communication tools. Administrative Support: Manage phone calls, clerical duties, and incoming/outgoing mail. Office Maintenance: Maintain office supplies, coordinate maintenance needs, and ensure cleanliness of common areas. Event Coordination: Organize internal events, team celebrations, and happy hours. Travel and Calendar Management: Arrange travel and provide calendar support for senior executives. Expense Management: Handle expense reporting and reconciliation for team members using systems like Concur. Your Qualifications: Required: High School Diploma. Preferred: 2-4 years of experience in administrative roles or related fields (e.g., hospitality, events, or office management). Proficient in Microsoft Word, Excel, and Outlook. Familiarity with expense reporting tools like Concur is a plus. Strong organizational and multitasking abilities. Compensation: $31-$33/hour during temporary period and converting to $65,000 - $70,000 annually (based on experience) Annual raises and bonus potential. Opportunities for professional growth and additional responsibilities. Job Type: Temp-to-hire
    $65k-70k yearly 6d ago
  • Billing Manager

    Jenner & Block 4.8company rating

    Team Manager Job 10 miles from Chicago Ridge

    Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times. Position Summary: Reporting to the Director - Billing & Collections, you will join a collaborative and dedicated team of finance professionals to own a high performing billing function, designing billing solutions for clients with varied billing requirements and working closely with our attorneys and finance leadership. This position requires a thought leader with a “hands-on” management style focused on driving this function to best practices. This is an exempt position and located in our Chicago office. PRIMARY RESPONSIBILITIES: Fully own the timely and accurate billing of the firm's professional services and related client disbursements. Follow an agreed escalation plan where efforts are not effective in certain circumstances. Understand and completely support situations requiring prompt and careful support, which may extend beyond normal business hours. Design and oversee the billing team's component of end-to-end revenue cycle processes and accounting policies to ensure a consistent and principled approach which supports the firm's wider data and reporting needs. Deeply understand your team's impact on key financial metrics utilized by firm leadership. Design and maintain an efficient and talented billing team. Provide growth opportunities for all; provide regular performance feedback to drive continuous improvement. Collaborate closely with legal assistants' management, as well as with our pricing and collections teams, to ensure a seamless financial experience for our clients; help set clear roles and responsibilities among our professional services teams. Ensure excellent and prompt customer service is provided to the firm's clients and to your internal customers. Seek feedback from billing customers and resolve pain points. Foster culture of accountability by regularly meeting with team to track billing requests and prioritize time-sensitive or key client/partner billing issues; Develop understanding of client processes and counsel team members to alleviate inefficiencies in creation of client bills. Create tracking reports to monitor billing activities and provide feedback to Director of Billing & Collections, CFO, and Pricing to help strategize and improve processes. Manage the firm's semi-annual and year-end billing and collection campaigns, by ensuring timely and accurate billing and implement strategies to ensure highest realization of revenue. Contribute to preparation of periodic financial reports and presentations, working closely with the Director of Billing & Collections and CFO. Participate in onboarding of lateral partners and present to newly promoted partners, introducing them to the firm's Billing and Collections policies and procedures. Provide critical support to Annual Bill Rate setting across matters through collaboration with the Pricing team. Support system upgrades through testing and verification of financial information used in the billing, e-Billing, and collections functions. Collaborate in the reconciliation of various system-generated financial reports, ensuring consistency and accuracy of information and provide recommendations for improvement where appropriate. Complete special projects as requested. ADDITIONAL RESPONSIBILITIES MAY INCLUDE: Regularly demonstrate a strong ability to design, document and educate team members on new processes when needed to support new client-driven or firm driven changes. Maintain a positive and collaborative approach within billing, collections and pricing, and as well as with other departments. Demonstrate strong leadership skills and ability to promote an atmosphere that is supportive and encourages teamwork, while expecting highest individual ownership from the team. DESIRED SKILLS AND EXPERIENCE Bachelor's degree in Accounting or Finance. Eight or more years of progressive billing/collections experience, preferably in a large legal or professional services firm. Four or more years of supervisory experience. Experience with a financial software conversion. High proficiency in Microsoft Office Suite, specifically Excel and PowerPoint Experience with SharePoint, database management and data presentation software(s). Strong organization skills, attention to details and good business judgment. Able to properly handle sensitive information. Excellent oral and written communication skills, demonstrating an ability to explain complex concepts to professionals of different backgrounds with confidence. Ability to work independently and maintain flexibility with respect to assigned tasks due to changing deadlines and deliverables in a fast-paced environment. Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates. Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $105,000-$145,000 The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
    $105k-145k yearly 5d ago
  • Office Manager

    Great Lakes Dental Partners 3.7company rating

    Team Manager Job 13 miles from Chicago Ridge

    🚀 Elevate Your Career as an Office Manager! 🌟 Are you ready to lead with impact, foster an unbeatable workplace culture, and create exceptional patient experiences? At Great Lakes Dental Partners, we believe in more than just dentistry-we believe in people. That means empowering our team with professional growth, sustainability, and the tools to thrive in and out of the office. As an Office Manager, you're not just running the show-you're setting the stage for a practice that puts employees and patients first. From managing KPIs and enhancing performance to driving financial success and patient satisfaction, your leadership will shape our culture and care. We refer to our Office Managers as Office CEOs as they command and make decisions for their team daily! Why You'll Love It Here 💼 Workplace Culture: A team-driven environment where collaboration, growth, and fun are the heartbeat of our practice. 💰 Incentive Pay: In addition to above market base pay we celebrate your hard work with monthly rewards tied to your success. 🌱 Professional Development: From leadership training to career advancement, we invest in YOU. 🌎 Employee Sustainability: We know you're more than your job-our benefits and policies reflect our commitment to your well-being. With the introduction of a GLDP paid maternity program we support our employees at every stage of life. What You'll Do Lead with Data: Use advanced metrics and KPIs to drive excellence and ensure the practice thrives. Elevate Patient Care: Champion satisfaction and deliver care that leaves patients smiling-inside and out. Boost Financial Performance: Meet or exceed budgets and production targets while managing accurate records. Master Operations: Streamline processes like insurance claims, scheduling, and training to keep the practice efficient. Foster Team Growth: Build an engaged, high-performing team through collaboration, guidance, and smart scheduling. What We're Looking For ✔ Bachelor's Degree and 2+ years of experience managing staff in a customer-focused environment. Years of experience in dental or health care administration in lieu of degree will be considered. ✔ Leadership Skills: You inspire, engage, and connect with people on every level. You can articulate to us how you lead great teams. ✔ Adaptability: Thrives in a dynamic environment while juggling multiple priorities. You understand the difference between booming and chaotic! ✔ Passion for Care: Dedicated to improving patient experiences and team culture. Ready to Join? If you're ambitious, outgoing, and passionate about making a difference-for patients and your team-this is the role for you. Apply today and become a part of a practice that's reshaping dental care, one smile (and team member) at a time! Let's make every day extraordinary-together.
    $39k-60k yearly est. 6d ago
  • Office Manager

    Michaelsilver

    Team Manager Job 10 miles from Chicago Ridge

    LOCAL CANDIDATES ONLY! NO 3RD PARTY INQUIRIES! One of our clients, a high-end, full service residential interior architecture and design firm nestled in the heart of Chicago's River North neighborhood, is looking for an experienced Office Manager. The successful candidate will be someone who possesses a unique skillset who can blend financial acumen with operational expertise & project management efficiency to uphold their unwavering standard of client service - a blend of personal attention and attention to detail! The firm is known for their collaborative and inviting work environment. They specialize in crafting timeless yet innovative & visionary designs for their diverse clientele, spanning across Chicagoland and beyond. Their team prides itself on delivering personalized attention and sophisticated design solutions that leave a lasting impression. Role Description In this individual contributor role, you'll manage the firm's financial (accounting, bookkeeping, A/P, A/R, payroll, budget management) operational (day-to-day administrative functions, office management/maintenance, RFP/contract management, IT, staff support), and human resources (staffing, onboarding, compliance, training, benefits administration) functions. What You'll Be Responsible For • Managing all accounting functions, including A/P, A/R, payroll and various reconciliations • Overseeing banking activities and expense reporting • Delivering insightful reporting and financial analysis of firm's business operations to drive strategic decision-making • Facilitating tax management and compliance including multi-state sales tax and quarterly/annual income tax • Assisting with RFPs, contract management and project management/coordination • Acting as a liaison with third-party vendors and consultants (Attorneys, CPA, IT, Benefits, etc.) and growing these partnerships through your interactions • Handling various HR tasks (staffing, onboarding, training, policy development, compliance, benefits & payroll administration) • Maintaining/analyzing office processes and overseeing staff while cultivating a harmonious office environment • Addressing the Principal's personal administrative, financial & bookkeeping needs with care Qualifications Degree in Accounting or Finance from an accredited university or equivalent experience in an Accounting/Office Operations Management role Minimum 3-5 years' experience managing all aspects of office operations, ideally within an Interior Design firm Impeccable Office Management, Organizational & Administrative Skills Experience in overseeing office procedures and staff management Excellent Communication (written/verbal), Presentation, Problem-Solving and Interpersonal Skills Ability to multitask and prioritize tasks effectively Proficiency in Microsoft Office Suite and Adobe required; Studio Designer (Webware) preferred Ability to work on-site in River North office location Valid US Driver's License required Why Join Us: • The opportunity to work on exciting projects in a supportive team environment • The potential for growth and professional development • The chance to make a meaningful impact and help us shape unforgettable spaces and experiences for our discerning clientele • A competitive salary and a generous benefits package including PTO, holidays, 401k, and cell phone reimbursement If you're a proactive, detail-oriented professional with a passion for accounting and office operations, we'd love to hear from you.
    $36k-55k yearly est. 10d ago
  • Office Manager at Firm Dedicated to Sustainability

    C-Suite Assistants 3.9company rating

    Team Manager Job 10 miles from Chicago Ridge

    A successful developer of utility-scale renewable energy resources that focuses on developing wind, solar, and energy storage projects across the United States is looking for an Office Manager. The firm is backed by a prominent investor. The office currently has 12 employees and is expected to grow to 20, and is located on Wacker Drive near Adams. The culture in the office is collaborative- all are working towards the common goal of sustainability. The Office Manager role is viewed as key to keeping the company going. This is a new position. There are no visitors to the office or phones to answer. The role is in office. About the Job: Manage vendor relationships Supervise onboarding processes for new employees Coordinate travel for executives Research and find corporate rates at hotels and make recommendations Schedule meetings and make sure execs have the materials they need Maintain a high level of confidentiality (the role has access to personnel records and company information) Order supplies Be the liaison with the building management Provide minimal support to the 3 top executives in the office Plan and execute special company events About You: Minimum of 3 years of experience in a related position BA/BS from a college or university Excellent Microsoft Office skills (Word, Excel, PowerPoint and Outlook) Polished, professional demeanor Proactive go-getter; no task is too big or too small Outstanding communication skills Salary, Bonus, Benefits: Health, Medical, Dental & Vision paid 100% by the firm (Individual and Family plans), 401K with match, Paid Vacation Hours: 9-5
    $39k-60k yearly est. 1d ago
  • Operations Manager

    Resource Plastics 4.0company rating

    Team Manager Job 3 miles from Chicago Ridge

    The Operations Manager is responsible for driving all facets of operational and fulfillment. This role is to maximize profitability by driving lean processes and implementing low-cost solutions while meeting and exceeding customer expectations of quality and on-time delivery. Are you a well-rounded business leader who has a passion for optimizing efficiency, driving a team toward success, and cultivating and delivering results? What you'll do: • Work closely with other departments, including logistics, quality control, and management, to align operational goals with organizational objectives. • Establish team goals & objectives, measure performance, provide feedback, develop talent, and foster personal accountability. • Effectively work with all team members, general manager, sales, and warehouse, communicating needs, driving change, and holding accountable to processes. • Deliver measurable continuous improvement on cost-out initiatives for warehouse expenses. • Work with inventory manager to assure accuracy and procedural efficiency. • Implement new practices to provide operational efficiencies and condense cycle time to processing orders. This includes but is not limited to; warehouse layout, overall process flow, and administrative activities (paperwork to processing inventory and orders). • Promote workplace safety as the Safety Leader for the location which includes adhering to and enforcing basic housekeeping standards, safe operating procedures, site policies and regulations. • Perform daily audits/walk-throughs to ensure all is clear, clean, and safe. • Assess and improve the efficiency of recycling processes, identifying areas for optimization. • Implement new technologies or methods to improve processing speed, reduce costs, and enhance product quality. • Monitor machinery and equipment for performance issues and arrange for maintenance or repairs. We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need: • BA/BS Degree or substantial business experience • Well organized, computer savvy, with a continued desire to learn and improve • Strong analytical and strategic abilities • Ability to analyze data and metrics to drive improvements. • Proficient in Microsoft Office Suite and other management software. • Able to work in a team-oriented environment • (Preferred) Plastics recycling experience • (Preferred) Bilingual Benefits: We offer a competitive base salary, Profit Sharing, dental, medical, and life insurance, 401k with matching benefits, tuition reimbursement, paid maternity and paternity leave, opportunity for growth and career advancement, and more.
    $63k-107k yearly est. 16d ago
  • Administrative Office Manager

    Lasalle Network 3.9company rating

    Team Manager Job 20 miles from Chicago Ridge

    Our client, an esteemed public manufacturing company with a rich history dating back to the 1930s, is seeking an experienced Administrative Office Manager to join their team due to a retirement! This role offers a unique blend of responsibilities, including office management, HR support, board meeting management, maintaining corporate documents and more. If you're looking for a high-exposure role in an environment with room for growth, this opportunity is for you! As their Administrative Office Manager, you'll play a pivotal role in supporting their CEO, VP of Sales, CFO and the Board of Directors in their day-to-day operations. This is a rare opportunity to utilize your skills in a dynamic and challenging environment. Administrative Office Manager Responsibilities: Manage the day-to-day operations of the corporate office Act as a liaison between benefits broker and third-party administrators Assist with HR functions including onboarding, benefits support and compliance Assist in organizing and submitting SEC filings, including 10K reports, ensuring deadlines are met and projects are completed Manage HR functions such as benefits administration, onboarding support and insurance verification Act as the point of contact for internal and external stakeholders, handling inquiries and requests with professionalism and efficiency Maintain accurate records of executive meetings and quarterly board meetings, including minutes, action items and voting outcomes Coordinate office management tasks such as ordering supplies, setting up meetings and overseeing day-to-day operations Collaborate with cross-functional teams to streamline processes and improve efficiency within the organization Administrative Office Manager Requirements: 5+ years of office management experience 1+ years of human resources experience Prior experience supporting a Board of Directors Strong familiarity with SEC filings and 10K reports, with a demonstrated ability to manage the administrative aspects of the process is preferred Experience with office administration including but not limited to vendor correspondence, supply ordering, and contract management Experience with HR tasks such as benefits administration, onboarding and insurance management Proficiency in Microsoft Office Suite and ERP systems; experience with SyteLine or similar systems is a plus Excellent organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment If you are interested in this opportunity and meet the qualifications, please apply today! Thank you, Rachel Holmes Recruiting Principal, National Search LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPKO
    $36k-44k yearly est. 14d ago
  • Operations Manager

    Simulacra 4.0company rating

    Team Manager Job 10 miles from Chicago Ridge

    Join a top Warehouse & Distribution company. This industry leader is seeking a dynamic and experienced Operations / Distribution / Warehouse Manager to drive excellence and propel the organization's growth to new heights. The ideal candidate has a background in Warehouse & Distribution. Position Overview Job Title: Operations / Distribution / Warehouse Manager Location: Chicago, IL Status: Full-time Key Responsibilities Manage all facility operations Lead and develop a team of staff, creating a positive culture of teamwork Ensure compliance with safety regulations, OSHA, HACCP, and FDA Track all inventory using the WMS (Warehouse Management System) Manage budget, capital expenditures, cost centers, and forecasting Drive Standard Operating Procedures (SOP) and Sanitation Standard Operating Procedures (SSOP) Establish and track Key Performance Indicators (KPIs) Key Qualifications Bachelor's degree in a related field (Business, Supply Chain, Logistics, etc.) 5-10 years of experience in Warehouse & Distribution ERP (Enterprise Resource Planning) and WMS (Warehouse Management System) Six Sigma and Continuous Improvement experience Certifications preferred (Six Sigma, APICS) Perks & Benefits Competitive salary based on experience Medical and health benefits Dynamic and collaborative work environment Professional development and growth opportunities within a forward-thinking organization If you're a seasoned Operations / Distribution / Warehouse Manager with a passion for operational excellence, a strategic mindset, and a desire to be part of a high-performing team in a top Warehouse & Distribution company, we invite you to apply and be part of shaping the future of the Warehouse & Distribution industry. By applying, you give your consent to be submitted to our client for this opportunity. Only qualified candidates will be contacted.
    $63k-107k yearly est. 11d ago
  • Operations Manager

    The Overture Group, LLC

    Team Manager Job 10 miles from Chicago Ridge

    Our client is a privately owned manufacturer and distributor of specialized products. Reporting to the Owner, the Operations Manager will manage overall plant operations to meet the production and quality standards in a mixed manufacturing environment, including inventory and supply chain management. This individual will also be responsible for employment decisions, performance reviews, and overall development of subordinates in addition to budgetary responsibility for all operations. Responsibilities: MANAGING DAILY OPERATIONS: Overseeing the day-to-day operations of our organization to ensure that our production and customer satisfaction goals are met. PROCURING INVENTORY: Ensuring that the plants have the inventory level on hand to accommodate the fulfillment of sales on a timely basis. Ordering inventory to manage the flow of materials, negotiating with vendors, researching alternative suppliers, and communicating this information aross the organization. DEVELOPING STRATEGIES: Creating and reviewing policies and procedures to keep the organization running smoothly. MANAGING RESOURCES: Ensuring quality control and optimizing processes. LEADING THE ORGANIZATION: Motivating employees to perform their best and achieve organizational goals. Creating rapport with team members and customers. MANAGING PERSONNEL: Creating and monitoring documentation to ensure compliance with regulations MANAGING PROPERTIES: Ensuring that the company complies with city regulations, inspections etc., maintaining and coordinating upkeep of properties, and communicating with the two tenants. Requirements: BS/BA in Manufacturing, Engineering, or a relevant field is preferred Must have 10+ years experience in Manufacturing Minimum of 7 years experience directly managing people. Proven track record of successful leadership utilizing team-oriented management styles and lean learning techniques. Continuous improvement mindset. A passion and ability to truly engage people at all levels of an organization. Ability to effectively communicate to all levels of management and outside sources. Must be able to delegate and work collaboratively with other functional departments effectively . Proven leadership and interpersonal skills are a must. Demonstrated grasp and understanding of plant financial reporting is required.
    $62k-102k yearly est. 1d ago
  • Operations Manager

    Ascendhire

    Team Manager Job 10 miles from Chicago Ridge

    Operations Manager /Customer Service Manager Manufacturing/International Conglomerate Chicago, Ilinois location $70,000-85,000 + Bonus/Great Benefits! This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent's own business transactions. POSITION RESPONSIBILITIES Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member's performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members. Develops and implements strategic plans to improve customer service and accommodate corporate goals. Monitors work and deliverables of the group and deals with issues as needed. Ensures that work is performed and completed in an efficient and timely manner and meets customer needs and corporate quality standards. Provides input and makes decisions on issues related to standards. Prepares or oversees preparation and presents periodic reports on inventory positions, inventory turns, recent shipment trends, business trends, service trends, system needs, inventory reconciliation updates. Assists Sales Administration staff with maintaining relationships. Investigates and assists in resolving customer complaints and issues. Assigns accounts to Sales Administration staff based on forecasted customer business activity and monitors staff workload - adjusting as necessary. Keeps abreast of all trends, new products and general economic conditions in the industry. May be responsible for researching a price structure which requires analyzing production and transportation costs in relation to the selling price. Assures completion of all documentation in accordance with SOP's and compliance requirements. Participates in projects as needed. REQUIRED SKILLS/COMPETENCIES: Knowledge Areas: Ability to organize, assign, schedule, manage and report on the work of the group Strong customer service orientation Ability to understand basic accounting principles Ability to document the functions, policies, workflows and standards of the group Ability to deal effectively with people in various job capacities Strong managerial skills (experience or aptitude for) Excellent problem-solving and communication skills Excellent project coordination skills, ability to manage multiple projects simultaneously Technical / Communication Skills: Bachelor's degree or equivalent experience Strong knowledge of computer software applications Microsoft Windows & Office suite - Excel, Word, and Outlook Excellent written, oral communication and organizational skills required Excellent project coordination, organization and leadership skills Strong communication and technical skills Team oriented and self starter Must be able to manage multiple projects under time constraints Experience with a top-tier multi-national trade services organization Experience: Minimum five (5) years' experience or a combination of training and experience which indicates the ability to do the job Experience in corporate databases Experience in SAP environment preferable
    $62k-102k yearly est. 6d ago
  • Operations Manager

    Roadway Moving

    Team Manager Job 10 miles from Chicago Ridge

    Roadway Moving, a leading national moving company, has been delivering excellence in customer service and operational efficiency for over 16 years. Headquartered in New York, we operate multiple branches across the country and pride ourselves on our strong network and commitment to innovation. We are seeking a driven and experienced Operations Manager to lead our moving and warehouse operations in Chicago. This role offers the opportunity to own and grow the business while achieving outstanding results. The ideal candidate will explore new strategies to expand this successful vertical and leverage Roadway's extensive network to achieve holistic growth. This is a unique opportunity to spearhead one of Roadway's key strategic initiatives and drive its next phase of expansion. Key Responsibilities Strategic Growth: Scale and expand Roadway's moving operations as we increase our footprint. Financial Oversight: Own and analyze P&L statements to identify cost drivers and revenue opportunities, optimizing for sustainable long-term growth. Process Optimization: Build and refine systems and processes to improve efficiency and reduce operational bottlenecks. Budget & Expense Management: Collaborate with Finance and Accounting to prepare budgets and manage expenses effectively. Vendor & Team Collaboration: Establish strong partnerships with external vendors and foster robust relationships across internal departments. Performance Monitoring: Define, track, and report key performance indicators while pursuing continuous improvement across all aspects of operations. Safety Advocacy: Promote safety practices for movers, drivers, and warhouse operations. Leadership & Team Management: Hire, train, and manage movers, ensuring an exceptional customer experience and a motivated team. Dispatch & Logistics: Oversee scheduling and dispatch of movers, trucks, and materials for seamless move execution. Warehouse Oversight: Manage a 10,000 sq. ft. warehouse, including staff, inventory, and in/out storage operations. Administrative Tasks: Handle office responsibilities, including answering calls, creating reports, and using tools like Microsoft Office and CRM systems. Problem-Solving: Tackle challenges decisively and confidently to maintain smooth operations. Qualifications Must have minimum of 3 years in the moving and storage industry. At least 3 years of experience in a leadership role. Flexibility to work extended hours, including weekends. Strong analytical skills with a long-term perspective on problem-solving. Exceptional customer service capabilities. High level of organization and meticulous attention to detail. Ability to collaborate effectively with internal and external stakeholders. Excellent oral and written communication skills. Proficiency in CRM systems, Excel, and other advanced tools. Knowledge of DOT compliance and local regulations. Proven ability to recruit, hire, and manage teams and warehouse staff. Familiarity with the Chicago area and an established local network of professionals is strongly preferred. Why Join Us? This role is an opportunity to contribute to a growing, dynamic organization in a pivotal capacity. We are committed to supporting our team members' growth and ensuring a collaborative, inclusive work environment. Equal Opportunity Employer Roadway Moving, Inc. is dedicated to diversity and inclusion. We prohibit discrimination based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all aspects of employment, including hiring, promotion, termination, compensation, and training. Hiring decisions are made based on qualifications, merit, and business needs. Note: This is a growth-oriented position, and only candidates meeting most of the qualifications will be considered. The description provided is not exhaustive, and additional responsibilities may be assigned as needed to achieve company goals.
    $62k-102k yearly est. 1d ago
  • Manager - Practice Operations

    South Key

    Team Manager Job 10 miles from Chicago Ridge

    South Key is looking to hire for one of our clients! Our client is looking to fill a medical practice manager role in the Chicago area. The ideal candidate will possess exceptional organizational, communication, and interpersonal skills, combined with the ability to manage both the business and clinical aspects of our practice. As Practice Manager, you will play a crucial role in overseeing operational efficiency, patient satisfaction, team coordination, and strategic growth. Key Responsibilities: Operational Leadership: Oversee and streamline all aspects of practice operations, including front desk, patient intake, appointment scheduling, billing, and medical records management. Maintain and optimize practice workflows to ensure efficiency and enhance patient experience. Supervise and lead office staff as well as foster partnership with clinic leadership. Implement and monitor key performance indicators (KPIs) to ensure the practice is meeting financial, operational, and patient satisfaction goals. Patient Experience & Satisfaction: Ensure the highest levels of customer service by creating a welcoming, professional, and compassionate environment for all patients. Address and resolve patient concerns and complaints, ensuring swift and satisfactory resolution. Maintain patient retention strategies and enhance patient communication to foster long-term relationships. Staff Management & Development: Hire, train, and develop practice staff, ensuring ongoing education and professional growth. Conduct regular performance evaluations, provide constructive feedback, and address performance issues as needed. Foster a positive and collaborative team culture that aligns with the practice's mission and values. Marketing & Practice Growth: Develop and execute marketing strategies to promote the practice and attract new patients. Utilize patient feedback to improve services and enhance the practice's reputation within the community. Identify opportunities for expanding services or offerings that align with the practice's mission and patient needs. Qualifications: Experience: Minimum 10 years of experience managing a medical practice, with at least 5 years in a leadership role in a concierge or high-touch healthcare setting. Education: Bachelor's degree in Healthcare Administration, Business Administration, or related field (Master's degree preferred). Skills & Competencies: Strong leadership, management, and interpersonal skills. Extensive knowledge of medical office operations, billing systems, and patient management software. Financial acumen with experience in budgeting, forecasting, and financial reporting. In-depth understanding of healthcare regulations, insurance processes, and compliance requirements. Ability to handle confidential information with discretion and professionalism. Excellent communication skills and ability to build rapport with patients, staff, and external stakeholders. Desirable Attributes: Passion for delivering exceptional patient care and service. Ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive problem-solver with a focus on continuous improvement. Strong project management skills with the ability to implement change effectively. Experience with concierge healthcare models, direct primary care, or high-end medical services.
    $62k-102k yearly est. 1d ago
  • ASSISTANT TEAM LEADER - pOpshelf in STREAMWOOD, IL S25556

    Popshelf

    Team Manager Job 30 miles from Chicago Ridge

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at **************** . Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. Assists the Store Team Leader in creating and supporting a customer first store culture. Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ . With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. Open and close the store a minimum of two days per week. Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Assist customers in self-checkout process at multiple register terminals simultaneously. Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) Ability to develop and maintain organization and to attend to detail. Ability to solve problems and deal with a variety of situations. Ability to interface with store associates, suppliers and customers in a respectful and effective manner. Strong product inventory knowledge and creative merchandising abilities. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a specialty retail environment preferred. Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Fast-paced environment; moderate noise level. Exposure to strong scents and fragrances Occasionally exposed to outside weather conditions. Occasionally exposed to wet floor surfaces. Occasionally exposed to household and industrial cleaning solutions. Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.
    $44k-87k yearly est. 2d ago
  • 1st shift Loading Dock Team Lead

    Stevens Industries 3.3company rating

    Team Manager Job 47 miles from Chicago Ridge

    Manufacturing (Loading Dock) Team Lead Recognized as one of the fastest growing furniture and cabinet manufacturers in the United States, Stevens Industries, Inc. is a world-class manufacturer of wood and laminated products.We're dedicated to innovation, technological advancement, and beauty in functionality. Founded in 1956 and 100% employee owned, we credit our achievements to a focused path, and our talented, passionate employee owners. We are seeking a First Shift Production Team Lead to help guide and coach manufacturing employees towards achieving their department's production goals. This organized and people-oriented team leader will be working under the Production Supervisor. Production runs Sunday through Wednesday for 10 hours each day with every other Thursday possibly being scheduled for overtime if needed. Duties • Ensure safety among all employees in the workplace by adhering to job safety requirements including monitoring personal protective equipment use • Organize, monitor, and prioritize tasks to meet production goals • Promote a culture of teamwork and integrity through coaching and leading by example • Ensure the flow of raw materials and other resources to allow the production staff to achieve production goals Requirements Requirements: Knowledge of manufacturing tools and equipment• Ability to read blueprints, drawings, work instructions, layouts, etc. and help the production team with the same• Ability to communicate effectively and patiently• Possess mathematical skills of high school level or higher, including metric conversion, to set up and operate machines and equipment• Basic mechanical skills, including use of hand tools, measuring devices, and power tools once trained. Must have manual dexterity and good eye/hand coordination• Ability to solve problems that are frequent and unique. Ability to establish priorities effectively to manage time to complete duties within specified time frames Benefits: • Highly competitive salary and bonuses • 100% Company-Paid Employee Health Insurance, Life Insurance, & Disability Insurance • Competitive Paid Time Off Plan plus 9 Paid Holidays • 200% Company 401(K) Match • Company Stock Options • Dental & Vision Insurance • Health Savings Account with Company match • On-site Childcare for Employees' Children and Grandchildren • Educational Assistance Plan Recognized as one of the fastest growing furniture and cabinet manufacturers in the United States, Stevens Industries, Inc. is a world-class manufacturer of wood and laminated products. We're dedicated to innovation, technological advancement, and beauty in functionality. Founded in 1956 and 100% employee owned, we credit our achievements to a focused path and our talented, passionate employee owners. Stevens Industries, Inc. is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. * Main location in Teutopolis, IL * Salary Description $20-24/hour
    $20-24 hourly 8d ago

Learn More About Team Manager Jobs

How much does a Team Manager earn in Chicago Ridge, IL?

The average team manager in Chicago Ridge, IL earns between $42,000 and $164,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average Team Manager Salary In Chicago Ridge, IL

$83,000
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